34
Roma 3 Marketing, innovazione e sostenibilità SOSTAC 2/2 Aprile 2016 Giovanni Aliverti [email protected] Corso in Marketing, innovazione e sostenibilità Il piano di marketing 2/2

omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

  • Upload
    phamdan

  • View
    218

  • Download
    2

Embed Size (px)

Citation preview

Page 1: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

Giovanni Aliverti

[email protected]

Corso in

Marketing, innovazione e sostenibilità

Il piano di marketing 2/2

Page 2: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3. STRATEGY

Page 3: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3. STRATEGY

3.1. SEGMENTATION3.2. TARGETING3.3. POSITIONING3.4. TYPES OF STRATEGY3.5. STRATEGIC WEAR-OUT

Page 4: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3. STRATEGYMarketingobjectives

3. Marketing strategy

3.1. Segmentation–how the market can be segmented–segment profile

3.2. Targeting–evaluate segment potential–select the most attractive

3.3. Positioning–What the product means for the market–how it differs from competition

Page 5: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3.1. SegmentationIt is the process of dividing buyers into

smaller groups within which broadly similar

patterns of buyers needs exists

Segments must be:– Measurable– Accessible– Substantial (critical mass)– Unique (in its response)– Appropriate (to corporate objects)– Stable (predictable)

Page 6: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3.2. Targeting

– Size, growth rate

– Structural attractiveness (profitability)– Porter 5 forces

– industry competitiveness (rivalry)– potential of new entrants– threat of substitute– powers of buyers– power of suppliers

– Organization objectives and resources– skills– resources

Page 7: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3.2. Targeting

market

company segment 2

segment....

segment 1

company segment 2

segment....

segment 1

companyUndifferentiated

marketing mix 2

marketing mix

marketing mix

Differentiated

Concentrated

Page 8: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3.3. Positioning

It is the process of designing an image and a

value so that customers understand what the

company stands for in relation to competitors

Steps:

–Identify possible competitive advantages

–Choose those to be emphasized

–Implement the positioning concept

Page 9: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

–Identificare possibili vantaggi competitivi

–Scegliere quelli principali su cui puntare

–Decidere come posizionarsi

Definisce cosa il prodotto significa per i clienti e come si differenzia dagli altri prodotti in commercio.

Sano Gratificante

Uso comune

Speciale

Fetta al latte

MARS

Godiva/Leonidas

New pro X

3.3. Positioning map

Page 10: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3.4. Types of strategy

FOCUS

Porter generic strategies

COST DIFFERENTIATION

Cost leadership–Tight controll–Economy of scale–Globalization–Manufacturing focus (simplify design, production)–Labor effectiveness (plants)

Differentiation–Emphasis on one element of the product–quality, technology, .....

Focus–Concentrating on a narrow market segment –Can be complemented with differentiation

Porter generic strategies

Page 11: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

3.5. Strategic wear-outProduct Life Cycle

growthintrod. maturity decline

sales

profit

t

$

Page 12: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

Product Life Cycle Vs Boston matrix

growthintrod. maturity decline

sales

profit

t

$

question star dogcash cow BCG

3.5. Strategic wear-out

Page 13: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

Product Life Cycle Vs Boston matrix

growthintrod. maturity decline

sales

profit

t

$

question star dogcash cow

build/invest hold/invest divestharvest

BCG

Strategy

3.5. Strategic wear-out

Page 14: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

Product Life Cycle - eg: MAO

growthintrod. maturity decline

Grande balzo in avanti

Cento fiori

t

Impatto

Rivoluzione culturale

3.5. Strategic wear-out

Page 15: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4. TACTIC

Page 16: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4. TACTIC

4.1. MARKETING MIX4.2. PRODUCT4.3. PRICING4.4. POSITION4.5. PROMOTION

Page 17: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.1 TACTIC - MARKETING MIX

Page 18: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

TACTIC

4.1 TACTIC - MARKETING MIX

Page 19: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.2. Product

Page 20: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.2 Product ELEMENTS TO BE CONSIDERED:

!Product attributes–feature, package, size, ...situation analysis

!Product benefits–as perceived by customers–includes image, performance

!Product support services–Delivery, installation, maintenance, warranty,...

Page 21: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

Qualità e valore del prodotto

Qualità tecnica

Qualità funzionale

Qualità attesa

Qualità percepita

Qualità erogata

Valore

Il confronto fra qualità erogata ed attesa determina la qualità percepita.Questa, in relazione con il prezzo, determina il valore per il cliente.

4.2 Product

Page 22: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.3. Pricing

Page 23: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.3 Pricing Price settings

–Corporate objectives–Competition–Product Life Cycle–Legal consideration–Consumer and response pattern (elasticity)–Level of future demand–Costs–Positioning–Risk

Methods of pricing–Cost oriented

Mark-up, Target ROI, early cash recovery, ....–Market oriented

Perceived value, benchmark, .....

Page 24: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.4. Place - distribution

Page 25: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.4 Place - distributionELEMENTS TO BE CONSIDERED:

!Coststransportation, delivery time, warehouse, .....

!Competitive advantage and customer benefits better service/exclusivity

!Costs Vs controldistributors, middlemen, .....

Page 26: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

DISTRIBUTION STRATEGIES

! Intensiveeverywhere

! Selectiveeg. “solo in farmacia”

! ExclusiveRoll Royce (Lexus)

4.4 Place - distribution

Page 27: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

4.5. Promotion

Page 28: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

ELEMENTS OF PROMOTIONAL MIX–Selling–Advertising–Sales promotion–Direct marketing–Sponsorship–Exhibitions–Corporate identity–Merchandising–Publicity–Word of mouth

4.5. PROMOTION

Page 29: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

Consumer response:

!Awareness

!Interest

!Desire

!Actions

4.5. PROMOTION

Page 30: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

5. ACTION

Page 31: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

5. ActionIMPORTANZA DEL FARE

Un buon piano implementato male non porta

da nessuna parte;

un cattivo piano ben implementato genera

dei risultati.

Page 32: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

6. CONTROLLO

Page 33: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

6. ControlManagement control is the process of

ensuring that resources (human, physical,

technological, financial, ...) are allocated so as

to achieve the overall purposes of the

organization.

Control is an integrating part of the planning process

Page 34: omdisa.uniroma3.it/wp-content/uploads/2016/11/Roma3-SOSTAC-2-2.pdfTitle: Roma3-SOSTAC 2-2.pdf Created Date: 5/24/2016 7:57:37 AM

Roma 3 – Marketing, innovazione e sostenibilità – SOSTAC 2/2Aprile 2016

Giovanni [email protected]

Corso in

Marketing, innovazione e sostenibilità

Il piano di marketing 2/2

FINE