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® ® ® ® ® WIN95 SIG -- Page 1 © Maxtor Corporation 8/97 C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™ ® WIN95 and Hard Disk Drives: Storage Requirements to Optimize WIN95 Joe D’Amico, product support engineer Bruce Riddell, product support engineer

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Page 1: ® ®® ® ® ® WIN95 SIG -- Page 1 © Maxtor Corporation 8/97 C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™ ® WIN95 and Hard

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WIN95 SIG -- Page 1© Maxtor Corporation 8/97

C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™®

WIN95 and Hard Disk Drives: Storage Requirements to Optimize WIN95

WIN95 and Hard Disk Drives: Storage Requirements to Optimize WIN95

Joe D’Amico, product support engineerBruce Riddell, product support engineer

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C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™®

IntroductionIntroduction

Drive capacity points and system BIOS, Operating system limitations

Symptoms and solutions

Hardware

MaxBlast

Operating systems

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What’s “driving” HDD Storage Capacities?

What’s “driving” HDD Storage Capacities?

Downloading from the Internet CD-ROM’s Multimedia Networking Advanced Office Applications Video Applications Video / Audio Editing CD-ROM Writing

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Typical Desktop PC Capacity Requirements

Typical Desktop PC Capacity Requirements

Applications Windows 95 and Windows 95 Plus Microsoft Office 97 Quicken Visual Basic Interactive Reading Journal Microsoft Bookself 95 and Road Atlas Microsoft Encyclopedia Doom II Microsoft Project Adobe Photoshop plus Illustrator Truespace 3D Graphics Tax Cut

Capacity Requirements 95 MB 105 MB 18 MB 60 MB 20 MB 13 MB 4 MB 20 MB 14 MB 27 MB 8 MB 8 MB

Total 392 MB

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VocabularyVocabulary

Capacity BarriersCapacity BarriersCapacity BarriersCapacity BarriersWhen special considerations have to be taken in installing a hard drive to reach the full capacity.

MAXMAXBLASTBLASTMAXMAXBLASTBLAST Maxtor’s new installation software.

BIOS (Basic- Input Output System)BIOS (Basic- Input Output System)BIOS (Basic- Input Output System)BIOS (Basic- Input Output System)

Drive parameters must be entered before a hard drive is fully recognized.

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SymptomsSymptoms Truncation of Cylinders

System Hangs at Post

Cylinder Wrap

System Hangs at Boot

Not Receiving the Full Capacity

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SolutionsSolutions

Use MAXBLAST

Upgrade the BIOS

Use a BIOS Card

Use FAT 32

Use a Enhanced EIDE Controller Card

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HardwareHardware

CD ROMS

Dual Drives

Memory

Tape drives

Networks

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C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™®

JumpersJumpers

Cylinder reduction jumper

Master / Slave on the primary bus

Master / Slave on the secondary bus

Jumper numbers & location can be different per model number. Make sure you check your documentation.

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MaxBlast Installation SoftwareMaxBlast Installation Software

Self Booting OS Reads system information Partition copy No cylinder skew BIOS information LBA detection You can disable without losing data Support’s FAT 32

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MAX*Blast InstallationMAX*Blast Installation

Boot to diskette

Record system information

Setup drive

System disk

Choose partition sizes

Re-boot and load OS

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DOS & Windows QuestionsDOS & Windows Questions

Why do I have to create more than one partition?

Cluster Size

Million Bytes VS Mega Bytes ( Why am I not getting the full capacity? )

Drive to drive copy

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Fat 16 Cluster SizeFat 16 Cluster Size

16 MB - 127 MB = 2K or 2048 bytes

128 MB - 255 MB = 4K or 4096 bytes

256 MB - 511 MB = 8K or 8192 bytes

512 MB - 1023 MB = 16K or 16384 bytes

1024 MB - 2048 MB = 32K or 32768 bytes

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FAT 16 512 Bytes Per Sector

FAT 16 512 Bytes Per Sector

16 MB - 127 MB = 4 sectors per cluster

128 MB - 255 MB = 8 sectors per cluster

256 MB - 511 MB = 16 sectors per cluster

512 MB - 1023 MB = 32 sectors per cluster

1024 MB - 2048 MB = 64 sectors per cluster

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FAT 32Cluster Size

FAT 32Cluster Size

512 MB - 8 GB = 4K or 4096 bytes8 GB - 16 GB = 8K or 8192 bytes

16 GB - 32 GB = 16K or 16384 bytes>32 GB = 32K or 32768 bytes

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FAT 32Sectors Per Cluster

512 Bytes Per Sector

FAT 32Sectors Per Cluster

512 Bytes Per Sector

512 MB - 8 GB = 8 Sectors per cluster

8 GB - 16 GB = 16 Sectors per cluster

16 GB - 32 GB = 32 Sectors per cluster

>32 GB = 64 Sectors per cluster

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Drive Not RecognizedDrive Not Recognized

Hard Disk is not recognized or detected by the CMOS/BIOS program, either in the BIOS/CMOS Auto detect feature or in the POST.

Installation errors: (Verify drive is installed properly)— Check Jumpers (master/slave)

— Check for Energy Management jumpers

— Check power supply cable connections

— Check ribbon cable connections

— Check for power management software

Compatibility issues: (Drive compatability can prevent proper communication between two drives on the same cable)— Ensure Master/Slave jumpers are correct

— Verify that each drive can work alone on the system

— Try reversing the master slave roles

— Install the second drive on a secondary controller

Symptoms:Symptoms: Resolutions:Resolutions:

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Not Seeing the Full Capacity Not Seeing the Full Capacity

General issues affecting drive capacity

Data corruption cross linked files Problems loading O.S. system hangs on Boot up

Installation errors: (Verify drive is installed properly)— Check BIOS configuration

— some BIOSs do not support larger disk drives. Enable LBA mode in BIOS settings

— Install the drive using MaxBlast

— Upgrade BIOS or install a BIOS controller card that supports large drives

— Install the cylinder limitation jumber if the drive is over 2.1gigs and use MaxBlast to install.

Symptoms:Symptoms: Resolutions:Resolutions:

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Boot FailureBoot Failure

Drive is recognized and properly handled during post but is unable to load the operating system

Installation errors: (Verify drive is installed properly)— Check Jumpers (master/slave), cables,

controller card seating

— Check IDE interface/controller for BIOS. Make sure controller BIOS is not conflicting with motherboard BIOS

— Check BIOS EIDE features including Block Mode, Multi-sector transfer, 32 bit transfer, PIO mode reduce to minimum value or disable

— Check AT Bus Clock speed and set between 8-10 MHZ

— Increase time for boot process to occur by enabling “floppy seek at boot”, “above 1 meg mem test”, set “boot pre-delay” to highest value.

— Verify that the primary DOS partition is set active

Symptoms:Symptoms: Resolutions:Resolutions:

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Issues Loading O.S.Issues Loading O.S.

Primary master hard drive is recognized and properly handled during post but is unable to load the operating system

Failure to load the O.S. can be related to many different causes including installation configuration, communication problems, and hardware failures.

Symptoms:Symptoms: Resolutions:Resolutions: Installation issues:

— Check parameters, translation mode

— verify capacity limitations, jumpers

— Check IDE interface/controller for BIOS-no conflicts with motherboard BIOS

— Check BIOS EIDE features including Block mode, multi-sector, 32 bit transfer, PIO mode reduce all to minimum values or disable

— AT BUS clock speed set between 8-10 MHZ

— Increase Boot up time by enabling “Floppy drive seek at boot”, “above one meg mem test”, and sequence to A:, C:

— Verify boot partition is primary and active in Fdisk

— Try replacement controller card

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