04 Sisprod - Line Balancing

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    KESEIMBANGANESEIMBANGAN LINTASANINTASAN

    Presentasi KuliahTKI-313 Sistem Produksi

    Jurusan Teknik Universitas Muhammadiyah Surakarta

    Dosen : Much Djunaidi

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    Manual Assembly Lines

    Work systems consisting of multiple workers organized toproduce a single product or a limited range of products

    Assembly workers perform tasks at workstations locatedalong the line-of-flow of the product Usually a powered conveyor is used

    Some of the workstations may be equipped with portable

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    .

    Factors favoring the use of assembly lines: High or medium demand for product

    Products are similar or identical Total work content can be divided into work elements

    To automate assembly tasks is impossible

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    Why Assembly Lines are Productive

    Specialization of labor

    When a large job is divided into small tasks and eachtask is assigned to one worker, the worker becomeshighly proficient at performing the single task

    (Learning curve)

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Interchangeable parts

    Each component is manufactured to sufficiently close

    tolerances that any part of a certain type can beselected at random for assembly with its matingcomponent.

    Thanks to interchangeable parts, assemblies do notneed fitting of mating components

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    Some Definitions

    Work flow

    Each work unit should move steadily along the line

    Line pacing

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Workers must complete their tasks within a certaincycle time, which will be the pace of the whole line

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    Manual Assembly Line

    A production line that consists of a sequence ofworkstations where assembly tasks areperformed by human workers

    Products are assembled as they move along

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    At each station a portion of the total work content isperformed on each unit

    Base parts are launched onto the beginning ofthe line at regular intervals (cycle time) Workers add components to progressively build the

    product

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    Manual Assembly Line

    Configuration of an n-workstation manual assembly line

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    The production rate of an assembly line is determined by

    its slowest station.

    Assembly workstation: A designated location along the

    work flow path at which one or more work elements are

    performed by one or more workers

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    Two assembly

    operators working

    on an engine

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    assembly line

    (photo courtesy of

    Ford Motor

    Company)

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    Manning level

    There may be more than one worker per

    station.

    Utility workers: are not assigned to

    s ecific workstations.

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    They are responsible for

    (1) helping workers who fall behind,

    (2) relieving for workers for personal breaks,

    (3) maintenance and repair

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    Manning level

    Average manning level:

    where

    n

    ww

    M

    n

    i

    iu

    1

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    M=average manning level of the line,

    wu=number of utility workers assigned to the system,

    n=number of workstations,

    wi=number of workers assigned specifically to stationifori=1,,n

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    Work Transport Systems-Manual Methods

    Manual methods

    Work units are moved between stations by theworkers (by hand) without powered conveyor

    Problems:

    Starving of stations

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    The assembly operator has completed the assignedtask on the current work unit, but the next unit has notyet arrived at the station

    Blocking of stations

    The operator has completed the assigned task on thecurrent work unit but cannot pass the unit to thedownstream station because that worker is not yetready to receive it.

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    Work Transport Systems-Manual Methods

    To reduce starving,

    use buffers

    To prevent blocking,

    provide space between upstream and downstream

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    stations.

    But both solutions can result in higher WIP,

    which is economically undesirable.

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    Work Transport Systems-Mechanized

    Methods

    Continuously moving conveyor: operates at constant velocity1. Work units are fixed to the conveyor

    The product is large and heavy

    Worker moves along with the product

    2. Work units are removable from the conveyor Work units are small and light

    Workers are more flexible compared to synchronous lines, less flexible than

    asynchronous lines

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Synchronous transport (intermittent transport stop-and-goline): all work units are moved simultaneously between stations. Problem:

    Task must be completed within a certain time limit. Otherwise the lineproduces incomplete units;

    Excessive stress on the assembly worker. Not common for manual lines (variability), but often ideal for automated

    production lines

    Asynchronous transport : a work unit leaves a given station whenthe assigned task is completed. Work units move independently, rather than synchronously (most flexible one).

    Variations in worker task times

    Small queues in front of each station.

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    Coping with Product Variety

    Single model assembly line (SMAL)

    Every work unit is the same

    Batch model assembly line (BMAL ) multiple modelline

    Two or more different products

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Products are so different that they must be made inbatches with setup between batches

    Mixed model assembly line (MMAL)

    Two or more different models

    Differences are slight so models can be madesimultaneously with no setup time (no need for batchproduction)

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    Coping with Product Variety

    Advantages of mixed models over batch order models

    No production time is lost during changeovers

    High inventories due to batch ordering are avoided

    Production rates of different models can be adjusted as

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    pro uc eman c anges.

    Disadvantages of mixed models over batch order models

    Each station is equipped to perform variety of tasks (costly)

    Scheduling and logistic activities are more difficult in thistype of lines.

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    Analysis of Single Model Lines

    The formulas and the algorithms in this section aredeveloped for single model lines, but they can beextended to batch and mixed models.

    The assembly line must be designed to achieve aproduction rate sufficient to satisfy the demand.

    Demand rate production rate cycle time

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Annual demand Da must be reduced to an hourlyproduction rate Rp

    where

    Da = annual demand

    Rp = hourly production rate

    Sw= number of shifts/week

    Hsh = number of hours/shift

    shw

    ap

    HS

    DR

    52

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    Determining Cycle Time

    Now our aim is to convert production rate, Rp, to cycle time,Tc.

    One should take into account that some production time willbe lost due to

    equipment failures

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    ,

    material unavailability,

    quality problems,

    labor problems.

    Line efficiency (uptime proportion): only a certain proportion

    of the shift time will be available.

    where production rate, Rp, is converted to a cycle time, Tc,

    accounting for line efficiency, E.

    pc

    R

    ET

    60

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    Number of Stations Required

    Work content time (Twc): The total time of all workelements that must be performed to produce one unitof the work unit.

    The theoretical minimum number ofstations that willbe required to on the line to produce one unit of the

    work unit, w*:

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    w* = Minimum Integer

    where

    Twc= work content time, min;

    Tc= cycle time, min/station

    If we assume one worker per station then this gives theminimum number ofworkers

    c

    wc

    T

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    Theoretical Minimum Not Possible

    Repositioning losses: Some time will be lost

    at each station every cycle for repositioning the

    worker or the work unit; thus, the workers will

    not have the entire Tceach cycle

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Line balancing problem (imperfect

    balancing): It is not possible to divide the work

    content time evenly among workers, and some

    workers will have an amount of work that isless than Tc

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    Repositioning Losses

    Repositioning losses occur on a productionline because some time is required eachcycle to reposition the worker, the work unit,or both

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    ,for the worker to walk from the unit justcompleted to the the upstream unit entering thestation

    In conveyor systems, time is required toremove work units from the conveyor andposition it at the station for worker to performhis task.

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    Repositioning Losses

    Repositioning time = time available eachcycle for the worker to position = Tr

    Service time = time available each cycle for

    the worker to work on the product = Ts

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Service time Ts = Max{Tsi} Tc Tr

    where Tsi= service time for station i, i=1,2,..,n

    Repositioning efficiency Er=c

    rc

    c

    s

    T

    TT

    T

    T

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    Cycle Time on an Assembly Line

    Components of cycle time at several stations ona manual assembly line

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Tsi=service time, Tr=repositioning time

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    Line Balancing Problem

    Given:

    The total work content consists of many distinct

    work elements

    The sequence in which the elements can be

    erformed is restricted

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    The line must operate at a specified cycle time

    (=service time + repositioning time)

    The Problem:

    To assign the individual work elements to

    workstations so that all workers have an equal

    amount of work to perform

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    Assumptions About Work Element Times

    1. Element times are constant values

    But in fact they are variable

    2. Work element times are additive The time to perform two/more work

    elements in sequence is the sum of the

    individual element times

    Additivity assumption can be violated (dueto motion economies)

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    Work Element Times

    Total work content time Twc

    Twc=

    where Tek= work element time for element k

    en

    k

    ekT1

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    the service time for that station

    Tsi=

    The station service times must add up to the total workcontent time

    Twc=

    ik

    ekT

    n

    i

    siT1

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    Constraints of Line Balancing Problem

    Different work elements require different times.

    When elements are grouped into logical tasks and

    assigned to workers, the station service times, Tsi, are

    likely not to be equal.

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Simply because of the variation among work element

    times, some workers will be assigned more work.

    Thus, variations among work elements make it difficult toobtain equal service times for all stations.

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    Precedence Constraints

    Some elements must be done before the

    others.

    Restrictions on the order in which work

    elements can be erformed

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Can be represented graphically (precedence

    diagram)

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    Example:

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Grommet : sealant like ring

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    Example:

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Grommet : sealant like ring

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    Example: A problem for line balancing

    Given: The previous precedence diagram and the

    standard times. Annual demand=100,000 units/year. The

    line will operate 50 wk/yr, 5 shifts/wk, 7.5 hr/shift. Uptime

    efficiency=96%. Repositioning time lost=0.08 min.

    Determine

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    (a) total work content time,

    (b) required hourly production rate to achieve the annual

    demand,

    (c) cycle time,(d) theoretical minimum number of workers required on

    the line,

    (e) service time to which the line must be balanced.

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    Example: Solution

    (a) The total work content time is the sum of the workelement times given in the table

    Twc=4.0 min

    (b) The hourly production rate

    units/hr33.53)5.7)(5(50

    000,100

    pR

    en

    k

    ekwc TT1

    shw

    a

    p HS

    DR

    50

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    (c) The corresponding cycle time with an uptimeefficiency of 96%

    (d) The minimum number of workers:

    w* = (Minimum Integer 4.0 /1.08=3.7)=4 workers

    (e) The available service time

    Ts=1.08-0.08=1.00 min

    min08.133.53

    )96.0(60cT

    p

    cR

    ET

    60

    c

    wc

    T

    Tw *

    rcs TTT

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    Measures of Balance Efficiency

    It is almost imposible to obtain a perfect line balance

    Line balance efficiency, Eb:

    Eb = Perfect line: Eb = 1s

    wc

    wT

    T

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Balance delay, d:

    d= Perfect line: d= 0

    Note that Eb + d = 1 (they are complement of each

    other)

    s

    wcs

    wT

    TwT

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    Overall Efficiency

    Factors that reduce the productivity of amanual line

    Line efficiency (Availability), E,

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    , r,

    Balance efficiency (balancing), Eb,

    Overall Labor efficiency on the assembly line = br EEE

    c

    rc

    c

    s

    r T

    TT

    T

    T

    E

    s

    wc

    b wT

    T

    E pc R

    E

    T

    60

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    Skip - Worker Requirements

    Skip this part

    The actual number of workers on the

    assembly line is given by:

    w= Min Int wcwcwcp TTTR

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    where

    w=number of workers required

    Rp=hourly production rate, units/hrTwc=work content time per product, min/unit

    c

    rc

    c

    sr

    T

    TT

    T

    TE

    s

    wcb

    wT

    TE

    sbcbrbr TETEEEEE60

    p

    cR

    ET

    60

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    Continously moving conveyors

    - Workstation considerations

    Total length of the assembly line

    where L=length of the assembly line, m: Lsi=length of station i, m

    Constant speed conveyor: (if the base parts remain fixed during

    n

    iis

    LL1

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    their assembly)

    Feed rate

    fp=1/Tc

    where fp=feed rate on the line, products/min

    Center-to-center spacing between base parts

    sp=vc/fp=vcTc

    where sp= center-to-center spacing between base parts, m/part and

    vc=velocity of the conveyor, m/min

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    Continously moving conveyors

    - Tolerance Time

    Defined as the time a work unit spends inside theboundaries of the workstation

    Provides a way to allow for product-to-product variations

    in task times at a station

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Tt=

    where

    Tt= tolerance time, min;

    Ls = station length, m (ft);

    vc= conveyor speed, m/min (ft/min)

    c

    s

    v

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    Continously moving conveyors

    -Total Elapsed Time

    The time a work unit spends on the assembly

    line.

    ET= tc

    nT

    v

    L

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    where

    ET= total elapsed time, min;

    Tt= tolerance time, min;L = length of the assembly line, m (ft);

    vc= conveyor speed, m/min (ft/min)

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    Line Balancing Objective

    To distribute the total work content on the assembly lineas evenly as possible among the workers

    Minimize (wTs Twc)

    or

    w

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Subject to:

    (1)

    (2) all precedence requirements are obeyed

    s

    ik

    ek TT

    i

    sis

    1

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    Line Balancing Algorithms Heuristics

    1. Largest candidate rule

    2. Kilbridge and Wester method

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    . ,

    known as the Helgeson and Birne method

    In the following descriptions, assume one

    worker per workstation

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    Largest Candidate Rule

    List all work elements in descending order based on theirTekvalues; then,

    1. Start at the top of the list and selecting the first elementthat satisfies precedence requirements and does notcause the total sum of Tek to exceed the allowable Tsvalue

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    When an element is assigned, start back at the top of thelist and repeat selection process

    2. When no more elements can be assigned to the current

    station, proceed to next station

    3. Repeat steps 1 and 2 until all elements have beenassigned to as many stations as needed

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    Solution for Largest Candidate Rule

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

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    Example:

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Grommet : sealant like ring

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    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

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    Solution for Largest Candidate Rule

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

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    Solution for Largest Candidate Rule

    Physical layout of workstations and assignmentof elements to stations using the largest

    candidate rule

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

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    Ranked Positional Weights Method

    A ranked position weight (RPW) is calculated for eachwork element

    RPW for element k is calculated by summing the Tevalues for all of the elements that follow element kin the

    diagram plus T itself

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Work elements are then organized into a list according to

    theirRPWvalues, starting with the element that has the

    highest RPWvalue

    Proceed with same steps 1, 2, and 3 as in the largest

    candidate rule

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    Solution for Ranked Positional Weights

    Method

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

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    Example:

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Grommet : sealant like ring

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    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

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    Other Considerations in Line Design

    Methods analysis To analyze methods at bottleneck or other troublesome

    workstations

    improved motions,

    better workplace layout,

    special tools to facilitate manual work elements

    product design

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Utility workers

    To relieve congestion at stations that are temporarilyoverloaded

    Preassembly of components

    Prepare certain subassemblies off-line to reduce workcontent time on the final assembly line

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    Other Considerations - continued

    Storage buffers between stations To permit continued operation of certain sections of

    the line when other sections break down

    To smooth production between stations with large

    task time variations

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    Parallel stations

    To reduce time at bottleneck stations that have

    unusually long task times

    Worker (Labor) Shifting with crosstraining

    Temporary (or periodic) relocation to expedite or to

    reduce subassembly stocks

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    Most Follower Rule

    1

    4

    38

    9 10

    8

    5

    3

    5

    Item iMost Follower

    1 9

    2 5

    3 4

    4 4

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    6

    5

    72 4

    9

    4

    6 10

    6

    19191919

    5 4

    6 4

    7 3

    8 3

    9 2

    10 1

    19/19 16/19 15/19 10/19

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    We omit

    Worker Requirements in 4.2.2

    4.3.2 Kilbridge and Western Method

    Work Systems and the Methods, Measurement, and Management of Work

    by Mikell P. Groover, ISBN 0-13-140650-7.

    2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

    .