ISSUE 1505.2017

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目錄 Contents知易行難The Inspiration of Innovation

能源供應  連繫未來A New, Greener Way Forward

慳電乖乖音樂比賽　展藝共融顯創意In Harmony with Our Planet

專業文憑課程  助進修升級Professional Diploma Offers Tradespeople and School Leavers Fast-track to Careers as Technicians

未雨綢繆　成功之先Smart Financial Planning Gives Green Power Project Lift-off

人才無界限Breaking Gender Boundaries

擁抱新媒體  向「關公災難」說不Managing a New Media Landscape

細節體現專業Inspiring Creative Young Minds

活動剪影What You’ve Been Up To

2016年報展新貌A New-look Annual Report

屢創佳績Celebrating Outstanding Achievements

新春午宴分享發展大計A Spring in Our Step

「音樂會友」讓新星綻放Piano Maestro Strikes a Chord with Distinguished Guests

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05.2017 Issue 15

《勵刊》乃為中電員工及業務有關人士提供公司信息之刊物，由中華電力公共事務部出版。如欲轉載任何內容須註明出處。

Light is published by Public Affairs of CLP Power to provide CLP news for staff, partners and friends of the company. Reproduction of any contents must carry an appropriate acknowledgement.

light@clp.com.hk

讀者可於中華電力網站 www.clp.com.hk 下載本刊物或通知我們以電郵方式收取。The publication is available for download from CLP Power website www.clp.com.hk or can be delivered via email on request.

聯絡我們 Get in touch地址 Address

電郵 Email:

香港九龍紅磡海逸道8號中華電力公共事務部Public Affairs, CLP Power HK Ltd.8 Laguna Verde Avenue, Hung Hom, Kowloon,Hong Kong

總裁隨筆A Note from the Managing Director

知易行難The Inspiration of Innovation

Innovation has become a buzzword in the world of modern business. With it has come a popular misconception that tradition is a barrier to innovation, and that a long history and new ideas needed for a bright future are somehow mutually exclusive.

In reality, however, the true pioneers of innovation — people like Steve Jobs of Apple — drew their inspiration from experience and their ideas from the lessons of the past. Companies such as Facebook and Uber and successful Hong Kong start-ups like Tink Labs and GoGoVan were able to innovate and flourish because they understood the possibilities that lay in the age-old concepts of social networking, transport and communication. They succeeded by understanding tradition and adding innovation.

So at CLP, our history reaching back more than a century should be seen not as an impediment to innovation but rather as a gateway to brilliant new ideas. We understand the energy industry better than anyone and we are better placed than anyone to innovate and exploit its limitless possibilities.

In this issue, we take a look at how employees turn innovative ideas into reality in every aspect of our business from power generation, transmission and distribution to customer service. Every day, we respond to the unique challenges of our city and innovate to make life better for our customers.

We live in a fast-changing, rapidly-evolving digital era. People rely increasingly on technology. It is important for our employees to keep pace with the latest developments in social media. That is why we have organised tailor-made workshops for our frontline employees. It is vital that we stay ahead of the field in our knowledge.

Innovation takes many forms. In this issue we look at the creative forces that drive us forward such as our Please Come and Save the Earth music contest where I saw one group perform the song in sign language. Innovation may be a modern day buzzword, but at CLP, it has been a way of life for decades. We have been innovating for more than 110 years and the ingenuity and imagination of our people is a tradition we can all be proud of. Let’s continue to lead the way. Let’s innovate.

「創新」是近來最熱門和最受關注的課題。談

及創新，很多人會說知易行難，特別是像中

電般擁有悠久歷史的企業，因為有人認為傳

統是創新的包袱，但不少創新先行者如蘋果

的喬布斯等，他們的理念也是以自己曾經接

觸的科技傳統為基礎。由此可見，傳統其實

是創新的基石。

創新不一定是宏偉的想法或概念，也並非

科學家或矽谷企業的專屬。許多成功的

例子如社交媒體Facebook、租車應用平台Uber、以至香港的初創企業如經營出租旅遊手機的Tink Labs及電召貨車平台GoGoVan等，他們的創新意念皆源於日常生活。

電力行業性質獨特，我們不僅著眼當下，

還要制定長遠的發展計劃。因此，我們百

多年來一直放眼未來並敢於創新。對中電

來說，創新絕非空談，今期的封面故事將

為大家介紹，同事們如何把創新意念結合

科技，在發電、輸供電以至客戶服務每個

業務流程中，變成實際應用的方案，應對

未來都市的挑戰和改善客戶的生活質素。

數碼科技發展速度令人難以預測，但肯

定的是我們將越來越倚賴科技。科技不

斷衝擊傳統的商業模式，為同事們帶來

挑戰，因此我們有需要加強培訓，如近

期為前線同事度身訂造的工作坊，分析

社交媒體的影響和如何處理公關災難。

早前我出席慳電乖乖音樂比賽，有參賽

者用優美的手語「唱」歌，他們的無窮

創意，令我們明白音樂不只能聽，也能

看，創新例子隨處可見。無論是知易行

難，還是知難行易，就讓我們一起經

歷，一起分享成果。

05.2017 Issue 15 1

數碼革命、智慧城市的浪潮和氣候變化等不單改變

了我們的生活，也讓我們對未來的世界抱著無限期待。

中電在百多年的發展道路上、憑著勇於創新的精

神，放眼未來，為客戶、社會和環境創優增值。 年初，公司舉辦多場員工溝通會，以推動創新為 主題，內容重點涵蓋「打造智能服務」、「邁向低 碳未來」和「推動創新文化」三大範疇。

The digital revolution, the emergence of smart cities, and the impact of global climate change have transformed people’s expectations for the future and triggered demand for businesses that serve customers, society and the environment.

It is an evolving journey we are ready to embrace. With 115 years of history and market leadership, CLP is preparing to play its part in building a smarter and greener tomorrow by promoting renewable energy and raising the standards of our services and talent development.

GREENER WAY FORWARD

A NEW 能源供應

連繫未來

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Innovation does not always mean thinking of something revolutionary or ground-breaking. Small ideas can have an impact too. Our colleagues in the Power Systems Business Group recently launched two pilot programmes to enhance overall operation efficiency and typhoon response through data integration and analytics.

Our colleagues at the Generation Business Group are making use of 3D printing technology to try to produce prototypes to replace some non-critical spare parts of power plant equipment. Further material analysis will be conducted to ensure the quality of the prototypes before they are put in use.

For customers, meanwhile, we have launched pioneering initiatives including the Eco Power 360 and Eco Rewards programmes to promote energy efficiency and greener lifestyles. We have also revamped the Yuen Long Customer Service Centre, converting it to a Smart Energy Experience Centre which showcases smart home devices and innovative technologies to customers.

創新不一定要動地驚天，每人都可以踏出一小步，在日常生活中運用創新思維。輸

電及供電業務部即將推行的先導項目，利用大數據改進工作流程和表現，便是一個

好例子。其中一個項目是為輸電設備編製「數碼健康紀錄」，藉分析和整合數據提升

設備運作效率。另一個例子是分析颱風預測動向對供電系統的影響和優化資源配

置，為颱風季節作更全面的應急準備。

此外，發電業務部率先利用3D打印技術，嘗試製造部分市場上已停產的發電設備零件。相關製成品已通過初步功能測試，稍後將進行更仔細的物質檢測以確保質素。

隨著資訊科技、互聯網、物聯網及流動智能裝置的發展和普及，中電亦積極利用相

關技術推出「智能全方位」及「智能積賞」等創意節能獎賞計劃提升客戶體驗，成效獲

合作伙伴和客戶一致好評。

此外，中電的元朗客戶服務中心已變身為智能生活體驗館， 展出由初創企業研發的智能家居產品及數碼技術，例如應用備有人臉及語音識別技術的互動電子資訊板，

讓客戶體驗切合個人需要的嶄新互動服務。客戶可親臨中心體驗個性化和與眾不同

的服務。

打造SMART L VING

智能服務

為邁向低碳未來，中電採取多項措施，包括在

龍鼓灘電廠增建一台燃氣發電機組，目標於

2020年前投產，同時積極研究在香港水域興建海上液化天然氣接收站，提升成本效益並

擴闊供應來源，讓客戶以至香港整體受惠。

為配合政府的減排目標以應對氣候變化，

中電將在新界西堆填區就地取材，利用

沼氣發電，發展全港最大規模的堆填沼

氣發電項目。項目工程將在取得環保

署的最終同意後展開，預計在2018年第三季投入運作，產生的電力將接

駁至中電電網，以更環保的方式為

用戶供電。

邁向

低碳未來TOWARDS A LOW

CARB NFUTURE

戶四人家庭供電17,000

four-person households annually

每年可為超過Power generated enough to supply more than

發電容量達Total generation capacity of

（可提供每年6,800萬度電）(capable of generating 68 million kWh

of electricity a year)

10 兆瓦MW

第一階段發展 First phase of the initiative

Develop on-site waste-to-energy實現就地取材，轉廢為能

Offset the impact of coal-fired power generation

取代相應的燃煤發電，有助減少氣體排放CO2

Improve the overall air quality of Hong Kong and combat climate change

長遠改善香港的空氣質素，減緩全球暖化

好處Benefits

We are already building an impressive low carbon energy portfolio. Our latest projects include a new gas-fired generation unit at Black Point Power Station, which is expected to go into operation before 2020. We are also studying the possibility of building an offshore liquefied natural gas (LNG) terminal to increase our choice of natural gas supply.

CLP is preparing to launch Hong Kong’s biggest landfill gas power generation project in the West New Territories landfill, which aims to help the government achieve its goals of carbon reduction. Construction work will begin once final consent from the Environmental Protection Department is agreed and the project is expected to go into operation by the third quarter of 2018. This waste-to-energy project represents a significant step forward in developing renewable energy for Hong Kong, offsetting the impact of coal-fired power generation and emissions from coal burning. It will help improve the overall air quality of Hong Kong and combat climate change.

堆填沼氣發電的流程Landfill Gas Power Generation Process

05.2017 Issue 154

創新關我事 !?能夠推動公司發展成為以客為本的創新能源公用

事業，箇中的樂趣和滿足感不言而喻。在大家的積

極參與和努力下，中電推出更多智能化的服務和工

具，協助商業及住宅客戶智慧用電、延長公司的資

產壽命，並促進香港發展成為智慧城市。我們的工

作有著舉足輕重的影響力。

WHAT DOES INNOVATION MEAN TO YOU? There is a great deal of personal satisfaction and enjoyment in helping the company become the world’s most innovative and customer-centric digital energy utility. It is very motivating to see our services and capabilities transformed into digitally-led and enabled activities that provide consumers and businesses with insights on energy usage,

extend the life of our company’s energy assets, and help Hong Kong in becoming one of the most admired

cities in the world.

WHAT ARE THE INGREDIENTS FOR A CULTURE OF INNOVATION?

Be inquisitive, learn as much as you can about the digital energy services world, and make yourself a subject matter

expert. Take the time to inform yourself and get excited about how you can contribute. Lead by example, knowing that you

influence others every day in your work.

Success through a culture of innovation depends upon one critical element: People. The company has created a dedicated Innovation Team with senior staff drawn from different departments. Mr Austin Bryan, Senior Director — Innovation, explains the new team’s goals and motivations.

創新文化推動

INN VAT ON有種成功叫創新?簡單來說，我們的目標是要把握數碼經濟所帶來的機遇，

建立可持續發展的業務項目，為公司帶來盈利。我們不單

以活動來衡量成效，也著重成果。我們希望公司的項目能

為客戶，以至整個社會帶來正面的影響，並為股東帶來回報。

WHAT IS OUR GOAL? Our goal is to create successful, new, profitable and sustainable business lines for the company that are in sync with the opportunities coming from the digital energy economy. We measure things based upon outcomes and not just activity. We are driven to deliver impactful projects that positively c h a n g e c u s t o m e r a n d shareholder satisfaction with our company.

團隊是……

放眼未來，今天為未來行動。

我們把「創新」和「可持續發展」兩大

原則融入業務中，推動有利公司發

展的項目。多元化原則以及高瞻遠矚

和秉持著開放態度，才能令「創新文化」 在公司內生根萌芽，茁壯成長。

WHAT DOES THE NEW TEAM DO? The future starts today, and our team aims to facilitate work we see as vital to our future. The company is creating a sustainable innovation culture and it is all about people. Innovation thrives on diversity, unique perspectives and a willingness to see things differently.

傳統是創新的包袱?好奇心是創新的推動力。在數

碼能源服務中，我們應該把握機會

吸取知識，成為業界專才，並了解自

己可為公司和社會所作的貢獻。每位同事

都應該以身作則，發揮自己最大影響力。

人才是推動創新最重要的源動力。隨著集團更新品牌推出，

我們希望每位同事朝著「能源供應 連繫各方」的理念與公司同步前行。為把創新文化逐步灌注於公司的血脈中，公司從各

部門借調資深員工組成專責隊伍，在創新高級總監柏恩司先

生（Mr Austin Bryan）的帶領下推動重點創新項目。我們訪問了柏恩司先生，了解更多關於創新團隊的工作。A SPIRIT OF

05.2017 Issue 15 5

Austin Bryan, Senior Director — Innovation創新高級總監柏恩司先生

05.2017 Issue 156

公開組冠軍保良局蕭漢森小學同學：「參加比賽不但加強

大家的環保意識，更令我們學懂團結就是力量。」

“Unity is strength — that’s what we learned from the contest,” say pupils at the Po Leung Kuk Siu Hon Sum Primary School, winners of the contest’s open category.

幼兒組冠軍天樂幼稚園梁詩穎老師（後中）在編排上花了不少

心思，無懼挑戰讓幼兒以饒舌（rap）形式唱出歌詞。“It’s very challenging for kindergarten kids to perform the song in rap but they all did it,” says Ms Leung Sze Wing (middle, back row), teacher at Talent Kindergarten and winner of the kindergarten category.

中電繼去年8月推出〈看到的電力〉幼稚園教材套後，再創新猷，首辦慳電乖乖音樂比賽。活動共吸引170隊、近1,700人發揮音樂創意，巧妙演繹慳電乖乖這首充滿環保訊息的歌曲。

要從眾多參賽隊伍中脫穎而出，殊不簡單。晉身

3月12日決賽的27隊隊伍施展渾身解數，當中有以手語合唱、管樂吹奏、結他伴唱加節奏口技或中樂伴奏等不

同方式演繹歌曲，競逐幼兒組及公開組多個獎項。

評審團由政府決策局、環保組織、教育團體和傳媒及音

樂界的代表組成，他們均大讚各參賽隊伍的創意滿分，

一首兒歌也可以有千變萬化的演繹方式，殊不簡單。

參賽者來自不同種族，當中包括健全和殘疾人士，既

有三歲小朋友，也有六十五歲的長者。舞台上的多元

共融，令評審團留下深刻印象。除頒發冠、亞、季軍等

獎項外，大會還加設最佳聲音獎以嘉許別出心裁用手語

演繹的隊伍，以及最佳拍檔獎以表揚帶出傷健共融訊息

的兩隊隊伍。

慳電乖乖是配合〈看到的電力〉幼稚園教材套而特別創作的兒歌。教材套去年免費送贈給1,000間幼稚園，至今全港八成半的幼稚園已經採用，超過15萬名幼兒受惠。慳電乖乖音樂比賽亦是慶祝香港特別行政區成立二十周年的認可活動之一。

比賽結果及當日的精采相片請瀏覽

www.facebook.com/clppowerkid

音樂比賽展藝共融顯創意

慳電乖乖

05.2017 Issue 15 7

  原唱者林二汶即場與其中一隊參賽隊伍jam歌獻唱慳電乖乖。Eman Lam sings Please Come and Save the Earth with a wind orchestra, one of the contest finalists.

參加者心聲 WHAT THE FINALISTS SAY...

Our first Please Come and Save the Earth Music Contest struck a chord with a wide spectrum of people across Hong Kong, attracting 1,700 contestants from 170 teams. A shortlist of 27 teams competed for a variety of awards in kindergarten and open categories at the contest’s finals and presentation ceremony on 12 March.

The finalists performed Please Come and Save the Earth in a variety of creative ways, including a wind orchestra, guitars, vocals, percussion, Chinese musical instruments and even sign language.

Winners were selected by a distinguished judging panel with members from government bureaux, green groups, the education sector, media, and the music industry. They applauded the high

standard of the performances which showed not only outstanding musical talent but brilliant stage performances and imaginative presentation. Judges were impressed to see contestants from a broad range of nationalities, social backgrounds and age groups.

Please Come and Save the Earth is the theme song of CLP Power’s POWER YOU Kindergarten Education Kit. To date, 85% of kindergartens in Hong Kong have used the kit, benefitting around 153,000 pupils. The Music Contest is the first accredited event celebrating the 20th Anniversary of the establishment of the Hong Kong Special Administrative Region organised by a commercial company.

To see the full list of results and winners’ pictures, go to our Power Kid Facebook page at www.facebook.com/clppowerkid

參賽隊伍水準甚高，驚喜處處，評審們都費煞思量。

Judges choose the winners after careful consideration.

CLP has teamed up with the Vocational Training Council (VTC) to launch the Professional Diploma course in Power Engineering which will nurture and fast-track professionals for the engineering industry. The part-time course, which can be completed within a minimum period of one year, will offer Electrical and Mechanical (E&M) tradespeople and school leavers a new path to advance their careers in power engineering. Applications will begin in July 2017 and the course will take in its first cohort of students in October.

Currently, if tradespeople and school leavers want to be qualified as technicians, they have to spend three to four years studying part-time to complete a higher diploma course, discouraging many of them from pursuing a step-up in their careers. CLP Power Managing Director Mr Paul Poon said: “This course will provide more focused and in-depth training for experienced E&M tradespeople and school leavers, allowing them to obtain specialised knowledge and relevant skills in relation to power systems. Students who complete the course will qualify as technicians in power engineering and can advance their careers while continuing to contribute to the power industry.”

The course will include training on the design, operation and maintenance of various power system equipment as well as visits to CLP Power’s facilities.

中電一向重視人才培訓和技術傳承，並致力推動行業持

續發展。鑑於市場對電力工程人才，特別是技術員的需

求持續殷切，中電最近和職業訓練局（職訓局）合作，開

辦兼讀制電力工程專業文憑課程，以協助有志進修的電

機業技工及中學畢業生，最快於一年內修畢課程，獲得

技術員資格，進一步發展事業。首屆課程將於今年7月接受報名，預計於10月開課。

目前電機業技工如要取得技術員資格，一般須先完成三

至四年的高級文憑課程，令不少具相關工作經驗的技工

卻步。中華電力總裁潘偉賢先生表示︰「新開辦的兼讀

制電力工程專業文憑課程，讓具經驗及有志進修的電機

業技工及中學畢業生，集中及深入學習電力系統的專門

知識與技術。學員修畢課程後可獲得電力工程技術員的

資格，事業發展更進一步，同時為行業作出貢獻。」

課程將集中及深入教授供電設施，包括架空及地底電

纜、變壓器及其他電力裝置的設計、操作、測試與維修等

專業知識與技術。除了課堂教學外，學員亦有機會到中

電參觀，親身了解電力行業的工作實況。

Offers Tradespeople and School Leavers Fast-track to Careers as Technicians

專 業 文 憑 課 程

PROFESSIONAL DIPLOMA

資歷架構第四級別課程，獲香港政府及僱主認可。 The course has been accredited as a Qualifications Framework Level 4 programme.

畢業學員獲得電力工程技術員資格，優秀學員有機會獲中電聘用及培訓為技術員助理或技術員。 Students who complete the course will be qualified as technicians and outstanding graduates will have the chance to be hired

and trained as Technical Assistants or Technicians by CLP Power.

課程優勢 KEY FEATURES:

中電與職訓局日前簽署合作備忘錄，中華電力總裁潘偉賢先生（左一）、輸電及供電業務部工程培訓及發展副總

監關仲明先生（左二）與職訓局的代表出席簽署儀式。

CLP Power Managing Director Mr Paul Poon (first left) and Deputy Director — Engineering Training and Development of Power Systems Mr Kwan Chung Ming (second left) and VTC representatives sign the Memorandum of Understanding for the Professional Diploma course in Power Engineering.

學員有機會到中電電力工程學院、供電設施與工地參觀及實習。Students will have the opportunity to enjoy hands-on experience of power equipment at the CLP Power Academy and visit the power facilities and work sites of CLP Power.

05.2017 Issue 158

助進修升級

中華電力總裁潘偉賢先生

（右四）、中電集團庫務

及項目融資高級總監

何志文先生（左四），以

及中華電力財務監理高級

總監陳建明先生（右二）

與南方電網國際代表，包

括總會計師孫麗女士（左

三）及青澳部主任蘇秉理

先生（左二）出席出口信

貸機構承保之貸款簽署

儀式。

CLP Power Managing Director Mr Paul Poon (fourth from right), CLP Holdings Senior Director Group Treasury and Project Finance Mr Francis Ho (fourth from left) and CLP Power Senior Director Financial Control Mr Eric Chan (second from right) are joined by China Southern Grid International delegates including Chief Financial Officer Ms Sun Li (third from left) and Director of Hong Kong Macau Business Department Mr Su Bingli (second from left) at the ECA loan signing ceremony.

總投資額為約

HK$billion total investment

億港元

運作效率超過Efficiency at above

higher than any of the units currently operating in Hong Kong

，高於現時本港運行中的燃氣發電機組

總裝機容量 兆瓦MW gas-fired generating unit

目標在年之前投產

Commissioning before

新燃氣發電機組小檔案CCGT’S FACT BOX

Smart Financial Planning Gives

GREEN POWER PROJECT LIFT- FF

未雨綢繆 成功之先

未雨綢繆往往是成功的一半。中電在龍鼓灘

發電廠新建550兆瓦燃氣發電機組的融資安排，可說是這道理的完美的示範。

龍鼓灘發電廠項目將採用最新的西門子公

司H級聯合循環燃氣渦輪（combined-cycle gas turbine）技術，機組效能達61.7%，目標在2020年之前投產，對達成政府在2020年將燃氣發電比例由現行25%增至約50%的目標具關鍵作用。工程已於2016年12月展開。

早於2016年10月，中華電力總裁潘偉賢先生率領中電與貸款銀行組成的代表團，與德國

出口信貸機構裕利安宜（Euler Hermes）會面，提供有關項目和保薦人的詳情，以促成出口

信貸機構（ECA）承保之銀行貸款。

2017年3月，中電取得裕利安宜的審批，以優惠保險費率提供14億港元的綜合保險。另外，中電的往來銀行也以極具競爭力的利率

安排43億港元商業貸款，利潤率乃金融危機以來，同年期港元貸款最低，有助於降低項

目的融資成本。這代表我們可藉著嚴格控制

成本，讓客戶受惠。

新燃氣發電機組的效能是全港最高，每月能

為約百萬家庭提供電力，並具有啟動時間

短、快速響應負載變化等特點。

Meticulous planning is the key to success. This was perfectly demonstrated by CLP Power in securing financing for a new 5 5 0 M V g a s - f i r e d p o w e r generating unit to be built at the Black Point Power Station.

The project, using the latest Siemens H-Class Combined Cycle Gas Turbine (CCGT) technology to achieve a record generating efficiency of 61.7%, will play a major role in meeting the government’s energy objective of increasing local gas-fired power generation from the current 25% to around 50%. Construction work for the project began in December 2016 and the generating unit is expected to go into operation before 2020.

Two months before the start of construction work, CLP Power Managing Director Mr Paul Poon led a team of CLP officials and lending banks to share relevant project and sponsors details facilitating the process of applying for the ECA covered loan for the project.

In March, Euler Hermes approved comprehensive cover of HK$1.4 billion for the project at a highly favourable insurance premium rate. A group of CLP’s relationship banks also priced its commercial loan of HK$4.3 billion at a very competitive rate which reflects the tightest margins of Hong Kong dollars loans of the same tenor since the global financial crisis, which lowered the financial costs of the project. This means we can deliver benefits to our customers by tightening control over our costs.

The new generating unit will have the highest efficiency rate in Hong Kong and will supply around one million households with electricity.

05.2017 Issue 15 9

• 〈看到的電力〉幼稚園教材套（POWER YOU Kindergarten Education Kit）：讓幼兒從小掌握與電力相關的基本知識，並且認識電力工程

師的工作

• 「校園工程師」計劃（Engineer in School）：由工程師向中學生分享投身工程業的經歷，鼓勵

他們持開放態度選科和擇業

• 「學長計劃」（Mentorship programme）：安排女工程師為工程系女生提供職業指導，並與大專

院校的工程和能源相關學系合作招募實習生

• 與婦女基金會合作探討如何鼓勵更多女性修讀STEM課程，開拓事業發展機會（We cooperate with the Women’s Foundation to attract more females to pursue STEM subject studies）

電力行業一向被認為是「男性天下」，一方面傳

統修讀統稱STEM（Science, Technology, Engineering and Mathematics）學科的多為男生。另一方面，電力行業的職場環境往往「重男輕女」，令女性

人才卻步。

為推動更多女性投身工程界，特別是電力行業，

中電推出多項措施和計劃，包括從教育入手，鼓勵

和培養學生對STEM學科的興趣。此外，公司積極創造有利女性員工的工作環境，推動家庭友善措

施，讓她們盡展所長，發揮潛能。公司每年透過不

同的培訓計劃招聘見習工程師、見習技術員，以及

技工學徒。相關措施已見成效，中電現時有超過

70名女工程師，較五年前躍升一倍。公司還會推出更多措施，發揮性別多元化的競爭優勢。

• 在集團內建立由澳洲、印度、中國及香港女工程師組成的網絡，分享工作心得，為

推行性別多元化制訂行動綱領（Establish Group-wide Female Engineering Network）

交流KNOWLEDGE EXCHANGE

教育EDUCATION

人才 無界限 B UNDARIESREAKING

GENDEREngineering is a traditionally male-dominated field but CLP is working hard to even out the gender balance and attract more women to the rewarding profession.

CLP recruits graduate trainees, technician trainees and craft apprentices every year through a variety of tailored programmes. We have also introduced measures and programmes and pioneered family-friendly policies to encourage more women to take up the career and we now have 70 female engineers — double the number we had five years ago.

Our push for more female engineers is part of a company-wide policy to break down gender barriers and build a diverse and multi-talented workforce to cement our position as the Asia Pacific region’s leading energy provider.

中電家庭友善政策CLP’s Family-friendly Initiatives

14星期有薪產假及10天侍產假14 weeks of paid maternity leave and 10 days of paternity leave

增設哺乳室、女性浴室和 洗手間儲物櫃 Enhanced facilities for female employees, including amenities for breastfeeding

體育隊伍設男女子隊， 包括足球及龍舟等項目Female sports teams

05.2017 Issue 1510

「我 曾 獲 派 到

集團在澳洲的發電

廠實習一年，給予

我學習新事物的機

會。只要有能力和

經驗，女性員工同

樣能獲得平等的發

展機會。」

高級工程師吳燕玲

“Throughout my career I have been given equal opportunities. I had the chance to work at the group’s power plant in Australia for one year, allowing me to develop and learn new skills. Career paths at CLP are determined by our individual performance.” Maggie Go, Senior Engineer

首批女技工學徒 巾幗不讓鬚眉PIONEERING FEMALE APPRENTICES REACH NEW HEIGHTS

「 晉 升 時 我

剛好懷孕，但並

無影響上司的決

定。14周 的 有 薪產假亦令我能安

心照顧孩和充分

休息，讓我可以

兼顧工作和照顧

家庭。」 一級工程師李嘉文

“I was pregnant when I was promoted but that did not affect my boss’s decision. I was grateful to be given 14 weeks of maternity leave, allowing me to rest and take care of my new-born baby.”Carman Lee, Engineer I

年紀輕輕的陳思伶和王澤琳在2016年加入中電大家庭，成為中電首批女技工學徒。

跟男學員一樣，陳思伶和王澤琳也要學習攀爬輸電

塔、打磨電氣設備和接駁電纜等工作。她們經過多

月來的訓練，最近分別被調派到不同部門實習，學

習各項知識和技能。她們說每天跟電力設備打交道

不覺沉悶，反而對於有機會「落手落腳做」很感興趣。

Chan Sze Ling and Wong Chak Lam have achieved a milestone by becoming CLP’s first female craft apprentices. They joined the company together in 2016 and are now rotating between different departments to gain hands-on experience and skills in the operation of power systems.

Along with their fellow apprentices, Chan and Wong have learned to climb transmission towers and gained skills in electrical fitting and cable jointing. Both say they have thoroughly enjoyed their training so far.

05.2017 Issue 15 11

「我自小便對電子和一些機器的組成感興趣，於是報讀

了相關的課程。加入中電後，有機會到真實的工地實習，

獲得了很多寶貴的實戰經驗。中電的師傅、師兄都很用心

指導，毫不吝嗇傳授知識，這實在是個很好的學習環境。」

王澤琳

“I have developed an interest in electronics and machines since I was a child. I am grateful that since joining CLP, I have been given the opportunity to have hands-on experience in a real-life working environment. My colleagues are extremely helpful and caring and provide me a good learning environment.”Wong Chak Lam

「我的家庭成員都是從事與工程相關的工作，自小深受薰陶，自自然然便

加入了電力行業。電力是現代社會的必需品，我覺得很有發展前景，亦會繼續

進修，並考取專業資格，希望將來能夠獨當一面。」

陳思伶

“My family members work in the engineering sector, so it was natural that I would follow in their footsteps and join the power industry. People cannot live without electricity today so the demand for professionals and skilled workers in the power industry is huge. My ambition is to become a professional and serve and contribute to the society.”Chan Sze Ling

05.2017 Issue 1512

在這個人人是記者，處處有新聞的世代，一張照片、一

段影片，也可瞬間被網絡洗版，成為全城熱話。在大眾

的鏡頭下，同事們該如何準備和面對？若工作受到市民

和記者的關注，該如何處理？公共事務部今年特別為不

同業務部的同事度身訂造多場工作坊，提供實用策略和

技巧。首四場工作坊已於三月份舉行，約150名輸電及供電業務部同事參加。

工作坊由資深傳媒人劉國華先生講解近年的傳媒生態，

同時亦透過其他機構的個案，從傳媒人的角度分析一件

小事如何可以演變成「關公災難」。

此外，公共事務部亦挑選了一些曾經引起公眾關注的中

電事故，討論社會各界的即時反應及訴求，讓同事了解

其他部門和團隊如何一起支援處理事故的前線同事。此

外，工作坊亦安排了客戶及業務拓展部代表分享客戶服

務的實戰經驗，安健環質部門的代表也介紹了最新的事

故通報機制。

  同事們積極參與討論和提問，

從學習中吸取經驗。

Participants learn from discussions.

  中華電力營運總裁蔣東強先生形容中電就像一支球隊，

團隊合作非常重要，單打獨鬥贏不了球賽。

CLP Power Chief Operating Officer Mr Chiang Tung Keung says teamwork is essential to handling issues effectively.

  中華電力企業發展總裁莊偉茵女士分享，同

事們面對客戶和應對事故時，應該將心比己，並

且時刻抱著勇於面對和承擔責任的誠懇態度。

CLP Power Chief Corporate Development Officer Ms Quince Chong encourages staff to face problems with courage and to take responsibility in dealing with issues.

  資深傳媒人

劉國華先生的精

采分享，讓同事

們獲益良多。

Veteran journalist Mr Lau Kok Wa gives real-life examples of how to avoid public relations disasters.

In the internet age, businesses face serious reputational risks if they take a business-as-usual attitude in handling public relations issues. With today’s ubiquitous connectivity, no issues are small matters. This has made public relations management more critical than ever.

In light of the rapidly changing media landscape in Hong Kong and new trends in social media, our Public Affairs Department has organised a series of training sessions to better equip colleagues in handling public relations issues and incidents. Veteran journalist Mr Lau Kok Wa was invited to speak in these sessions. Mr Lau used real-life examples to describe how a poorly managed issue could quickly degenerate into a public relations disaster. Presenters at these sessions also shared several past issues involving CLP to remind colleagues of importance of effective notifications among departments in order to prevent controversies from developing into crises.

說不Managing a擁抱新媒體 向「關公災難」

同事以廢棄電線改造成模型車賽道。

A model car track up-cycled from waste wire was created by our

engineering staff for the event.

05.2017 Issue 15 13

電力工程學院導師和學員親自設計電纜

接駁線路，並進行多次測試。

CLP Power Academy instructors, graduate trainees

and craft apprentices helped run the CLP Power

workshops before the Maker Faire event.

「盡心盡力、多行一步」除了是中電對客戶的服務承

諾，電力工程學院團隊亦充份展現這份專業精神於

公眾教育活動上。

在四月上旬舉行的Maker Faire HK 2017活動中，中電一連兩日於理工大學設立多個工作坊，讓公眾挑戰

電纜接駁、製作太陽能模型車及體驗踏步發電機，

鼓勵青少年透過動手實踐，啟發探究精神與解難能

力，提升對電力工程的興趣。

為了令工作坊更切合青少年和小朋友的需要，公共

事務部與一眾電力工程學院的導師、見習工程師和

技工學徒巧盡心思。導師劉永泰和羅家健解釋：「這

是首次讓公眾人士親手接駁供電電纜，因此讓他們

嘗試不同工序的同時，亦要顧及安全。」考慮到參加

者水平或有差異，兩位導師親自設計電纜線路，並

利用課餘時間 ，與學員進行多番測試，最後選出了最適合一般初學人士的電纜材料和工具，非常細心。

至於太陽能模型車，看似構造簡單，準備工作坊的

過程同樣要精細計劃。「我們將太陽能模型車的斜

台預先加工，避免小朋友使用𠝹刀而受傷。」導師

楊健文和陳偉恒指小朋友要親手製作模型車，並接

駁上太陽能板具一定挑戰，因此他們和一班見習工

程師反覆練習，改良工序，務求參加者可以在導師

指導下體驗「動手做」的滿足感。

兩日工作坊共吸引超過3,800人次到場參觀及試玩。不少家長、青年人和小朋友非常欣賞活動的細

心安排，更有老師邀請我們將工作坊搬到校園，讓

更多學生一起動手做。「很開心不少參加者對電力

知識充滿好奇心和探究精神，在過程中積極發問。」

劉永泰笑說自己也享受與不同年齡或背景的人討論

問題，甚至為此錯過了休息時間。

More than 3,800 participants took part in workshops organised by CLP Power at the Maker Faire Hong Kong 2017 to inspire interest among young people in the engineering profession and to encourage them to develop problem-solving skills. Participants learned about cable jointing and how to make solar model cars as well as trying out a step power generator.

The workshops, held over two consecutive days in April, were tailor-made by the CLP Power Academy and Public Affairs Department to appeal to young people. Instructors Lau Wing Tai and Lo Ka Kin gave up their spare time to design a power circuit and prepare cable jointing procedures so that participants could safely try their hand at the activities.

The solar car DIY workshop was run by instructors Jason Yeung and Chan Wai Hang. “The solar model car was pre-processed so that kids did not have to use cutters or sharp tools,” said Yeung. “We had a number of helpers at hand to monitor their activities so that they understood the steps and structure of the model car.”

細 節 體 現 業

INSPIRINGMindsCreative Young

專

05.2017 Issue 1514

05.2017 Issue 15 15

05.2017 Issue 1516

A New-lookANNUAL

REPORTANNUAL

REPORT

The CLP 2016 Annual Report, Online Snapshot and Sustainability Report have been published. This is our sixth integrated annual report and we have streamlined chapters and adopted new design elements to make the report more accessible while ensuring our high standards of disclosure and transparency.

To reinforce the image of the newly launched CLP Group brand, new branding elements were carried throughout the report as well as being adopted as the main visual feature of the posting bag design.

This year, we again make use of the opportunity to support various charity initiatives by making a donation of HK$60 for each shareholder who opts for electronic means of communication, and for feedback received on the two reports and our online snapshot, up to a maximum amount of HK$350,000.

中電的2016年報、網上版年報速覽及可持續發展報告已經出版。這是中電第六份綜合年報，

我們簡化了報告的內容，採用新的設計元素，使

年報更易於閱讀，並確保維持中電一貫在訊息

披露方面高透明度的表現。

為了配合集團推出的全新品牌形象，年報及將

年報寄予股東的郵袋更用上了全新品牌的設計

元素。

我們同時藉著發表報告的機會，與股東及其他

業務有關人士攜手支持有意義的社區活動。我

們為每位選擇以電子方式收取公司通訊的股東

和每位就年報、可持續發展報告及年報速覽網

上版發表意見的人士捐出60港元，以支持各類社區項目，捐款總額上限為350,000港元。

2016年報展新貌2016年報展新貌

（2015年為每股2.70港元）

2016年度總股息為每股

(2015: HK$2.70 per share)

港元per share HK$2.80

Total dividends for 2016 were

本地電力業務的營運盈利增加4.6%Local electricity business increased

百萬港元to HK$8,640million至

集團營運盈利上升Group operating

earnings increased

百萬港元to HK$12,334 million至

7.1%

05.2017 Issue 15 17

中電榮獲15年Plus「商界展關懷」標誌OUR DUTY OF CARING「以人為本、關心社群、愛護環境」是中電的三大核心價值。我們除了提供安全可靠

的電力服務外，在這三方面的表現備受社會肯定。中電今年連續第15年榮膺香港社會服務聯會頒發的「商界展關懷」標誌，更首度獲頒15年Plus「商界展關懷」標誌，並再度成為「翡翠會員」。「商界展關懷」計劃於2002年成立，旨在推動商界與社福界建立伙伴合作關係，共同推動企業社會責任，建設共融社會。

CLP Power has been awarded a Caring Company logo by the Hong Kong Council of Social Service for the 15th consecutive year, in recognition of our commitment towards caring for the community, our employees and the environment. The 15 Years Plus Caring Company Logo is a new accolade and CLP Power is one of 115 organisations to receive the recognition. The company is also one of the Caring Company Patron's Club members for 2016/17.

中電勇奪全港首個網絡安全金獎FIGHTING CYBER CRIME中華電力集團網絡保安經理李婉娜小姐（Carol）在首屆「網絡安全精英嘉許計劃」中，獲頒公共事務界別（管理人員）金獎。該計劃由香港警務處、政府電腦保安事故協調

中心以及香港電腦保安事故協調中心合辦，旨在表揚網絡安全人員在各個專業範疇

上的卓越、創新和出色領導表現，並鼓勵業界互相分享網絡保安經驗和良好的作業

模式。

為配合現在的職業安全巡視活動，Carol透過生動有趣的方式，向同事們推廣「網絡三保」計劃  —  「保證」、「保密」、「保護」，提醒日常工作中要注意的網絡安全風險，和使用USB儲存裝置及智能手機時要提高網絡安全意識。

CLP Power’s Group Cyber Security Manager Ms Carol Lee received a Gold Award in the Public Utilities (Management) category of the inaugural Cyber Security Professionals Awards. The awards programme is the first of its kind in Hong Kong and is co-organised by the Hong Kong Police Force, the Government Computer Emergency Response Team Hong Kong, and the Hong Kong Computer Emergency Response Team Coordination Centre. It gives recognition to cybersecurity professionals for their contributions in protecting enterprise systems and networks.

Carol has successfully introduced an effective cyber security culture across the company by introducing “Check • Lock • Protect” programmes, raising employees’ cyber security consciousness and ensuring they pay attention to cyber security at all times.

05.2017 Issue 1518

中電榮獲優質顧客服務大獎銀獎INNOVATIVE GREEN STRATEGY WINS SILVER中電在香港優質顧客服務協會舉辦的「優質顧客服務大獎2016」中，成為「卓越大獎」銀獎得主。評審一致讚揚中電以優質服務推動環保，切實回應社區需要。中電

的「電錶在線 — 九天用電預測」服務勇奪大會新設的「創新服務獎」優異獎，表揚

中電運用創新思維及科技優化顧客服務。中電電力質量改善小組「PQ博士」及客戶服務熱線中心的古樂賢小姐亦分別獲頒「優秀組別獎 — 外勤服務獎」銀獎及「傑出

個人獎 — 熱線中心服務獎」銀獎，憑著專業出色的服務贏得殊榮。

CLP Power has won the Silver Award in Grand Award category of the Customer Service Excellence Award 2016 programme organised by the Hong Kong Association for Customer Service Excellence. The judging panel praised our efforts to use effective customer service strategies to promote environmental conservation. Separately, the Meter Online 9-day consumption forecast won the Merit Award in the newly launched Service Innovation Award category, recognising our innovative ideas to optimise customer services. Dr PQ (Power Quality) of the Power Quality Improvement Team and Ms Coco Ku of Customer Interaction Centre received the Silver Awards in the Field and Special Service Team Award category and the Contact Centre Service Individual Award category respectively for their outstanding customer service work.

屢創佳績 CELEBRATING Outstanding Achievements

中電環保表現卓越OUR GREEN MISSION STRIKES GOLD中電一向致力推動環保，卓越表現更贏得《星島日報》舉辦的「星鑽服務大獎

2016－環境維護保護大獎」。「星鑽服務大獎」為表揚以優質服務促進本港經濟和關顧社群的企業，獎項經公眾投票和專業評審團選出。中電將一如既往積極履行保

護環境的社會責任，建設更環保、更智能化的香港。

CLP has won the Environmental Protection category of the Sing Tao Service Awards 2016 organised by Sing Tao Daily. The awards recognise businesses for their outstanding customer and community service and their contribution to the prosperity of Hong Kong. Winners are selected by a public vote and a panel of judges. We are committed to continue our excellent performance in environmental protection to help build a greener and smarter Hong Kong.

中電獲頒企業關懷獎HELPING PEOPLE IN NEED在香港聖公會福利協會第21屆「傑出義工獎勵計劃嘉許禮」上，公司獲頒發「企業關懷獎」，嘉許中電義工隊企業發展部小隊及東西區小隊分別與香港聖公會旗下不同

地區服務中心合作無間，熱誠服務社群。獎項由勞工及福利局局長蕭偉強先生頒

發，中電義工隊秘書處、企業發展部義工隊、東西區義工隊派代表接受。聖公會福

利協會總幹事李正儀博士衷心感謝企業及團體義工，毋忘社會企業責任，對社會上

有需要幫助的社群付出愛與關懷。

CLP has been awarded the Corporate Caring Award at the 21st Outstanding Volunteer Awards Presentation Ceremony organised by Hong Kong Sheng Kung Hui Welfare Council in recognition of CLP Volunteer CD and WER Teams’ partnership with the council’s regional services centres and their passion for community services.

The award was given to CLP by Secretary for Labour and Welfare Mr Stephen Sui. Representatives from the CLPV Secretariat, CLPV CD and WER Teams attended the ceremony. The council’s director Dr Jane Lee thanked volunteers for showing love and care to people in need.

港珠澳大橋變電站榮獲綠建環評暫定鉑金評級SUBSTATION DESIGN ACHIEVES PLATINUM RATING中電興建中的港珠澳大橋變電站，憑卓越的環保建築設計於香港綠色建築議

會的「綠建環評」認證中，評為暫定鉑金級別，成為全港首個獲此最高評級的變

電站。

港珠澳大橋變電站座落於赤鱲角新填海區，為未來的港珠澳大橋跨境設施提

供安全和可靠的電力。它亦是旅客經大橋抵港後第一眼可看到的建築物。團隊

在設計項目時費盡心思，除了提高綠化比率以創造舒適翠綠的視覺景觀外，

還加入了多項環保、創新及可持續發展的建築元素，如引進配備太陽追蹤器的光伏板以提升太陽能產量、規劃低碳採

購，以及使用循環再造建築物料等。項目將為未來的變電站設計提供寶貴經驗。

CLP Power’s Hong Kong–Zhuhai–Macao Bridge Substation has become the first substation in Hong Kong to achieve a Provisional Platinum rating under the Hong Kong Green Building Council’s BEAM Plus assessment, recognising its green building design.

The substation on reclaimed land at Chek Lap Kok will provide a safe and reliable electricity supply for the Hong Kong Boundary Crossing Facilities at the Hong Kong–Zhuhai–Macao Bridge. The team has adopted a number of environmentally friendly, innovative and sustainable initiatives in its design, including a photovoltaic system with sun-tracking devices to enhance solar power generation efficiency, low-carbon procurement, and the use of recycled construction materials. The project will provide valuable experience for future substation design.

05.2017 Issue 15 19

A 分享發展大計

in Our Step

新春午宴

Spring

05.2017 Issue 1520

「音樂會友」 讓新星綻放

Piano Maestro Strikes a Chord with Distinguished Guests

05.2017 Issue 15 21

ISSUE 1505.2017

能源供應