0629---ISO 9001 2015 .ppt [相容模式]¹‹2015新版說明會... · ISO 9001：2015 品質管理系統預計今(2015)年9月出版顯著改變：結構與條文順序流程方法+PDCA+基於風險之思考

ISO 90012015

10472

Sharon Yao -MIRDC- 104 07 02 1

ISO


ISO 90012015

(2015)9

++


NOW for NEW


What is a management system?

:


---

A documented system---NOT a system of documents

(results focused)


3

( from Dr. Nigel Crofts understanding)

(processes) () (cause and effect)

PDCA


2008 2015


ISO 9001

ISO 90012015

from ISO/TC 176/SC 2/N1221


What is risk-based thinking?


(process approach)


ISO 90012015Where ?


4


---

5

4


---

6


---

8


---

9


---

10


---

Why? (risk-based thinking)

(proactive culture)


WHAT should I DO?

(Risk-driven approach)


ISO 9001:2015

ISO 31000

(---)


?

?

?


?

---

---/?

---()



2012ISO---SLJTCG (ISO)

---

( >30%) ISO 9001ISO 14001


ISO/IEC 2012 Annex SL

SL


ISO 9001 ISO 14000


CHANGE (ISO 9001 DIS)

SL--

()

---


4.1/

context of the organization

()

ISOwww.iso.org

ISO 9001:2015 Risk Based Thinking



DIS

ISO 9001

ISO 9000

ISO 9001


ISO 90012015 DIS


(introduction)0.1 (general)

0.2 ISO

(the ISO standards for quality management)

0.3 (process approach)

0.4 ---

(plan-do-check-act cycle)

0.5 (risk-based thinking)

0.6

(compatibility with other management system

standards)


ISO 90012015 DIS

1.(scope)

2.

(normative references)

3.

(terms and definitions)


4.(context of the organization)

4.1 (understanding the organization and its context)

4.2 (understanding the needs and expectations of interested parties)

4.3 (determining the scope of the quality management system)

4.4 (quality management system and its processes)


5.(leadership)

5.1 (leadership and commitment)

5.1.1

(leadership and commitment for quality

management system)5.2 (customer focus) 5.3 (quality policy) 5.4

(organizational roles, responsibilities

and authorities)Sharon Yao -MIRDC- 104 07 02 36

6.(planning for quality management system)

6.1 (actions to address risks and opportunities)

6.2 (quality objectives and planning to achieve them)

6.3 (planning of changes)


7.(support)7.1(resources)

7.1.1 (general)7.1.2 (people)7.1.3 (infrastructure)7.1.4

(environment for the operation of process)7.1.5

(monitoring and measuring resources)7.1.6

(organizational knowledge)


7.2 (competence)7.3 (awareness)7.4 (communication) 7.5 (documented information)

7.5.1 (general)7.5.2

(creating and updating)7.5.3

(control of documented information)


8.(operation)

8.1 (operational planning and control)

8.2 (requirements for products and services) 8.2.1

(customer communication)8.2.2

(determination of requirements)8.2.3 (review of requirements)

8.2.4 (changes to requirements)


8.3 (design and development of products and services)

8.3.1 (general)8.3.2

(design and development planning)8.3.3

(design and development inputs)8.3.4

(design and development controls)8.3.5

(design and development outputs)8.3.6

(design and development changes)


8.4 ()

8.4.1 (general)

8.4.2

(type and extent of control of

external provision)

8.4.3

(information for external providers)


8.5 (production and service provision)8.5.1 8.5.2 (identification and traceability)

8.5.3 ( ) (property belonging to customers orexternal providers)

8.5.4 (preservation)8.5.5

(post-delivery activities)

8.5.6 (control of change) Sharon Yao -MIRDC- 104 07 02 43

8.6 (release of products and services)

(ISO 9001:2008 8.2.4)

8.7

(control of nonconforming outputs,)


9.(performance evaluation )

9.1 (monitoring, measurement, analysis and evaluation)

9.1.1 (general)9.1.2 (customer satisfaction)9.1.3 (analysis and evaluation)

(ISO 9001:2008 8.4)


9.2 (internal audit)

9.3 (management review)


10. (improvement)

(May include correction, corrective action, breakthrough change, innovation and re-organization.)


10.1 (general)

10.2 (nonconformity and corrective action)

10.3 (continual improvement)


10.2 (nonconformity and corrective action)

-- --

(deal with the consequences)


10.2 ()(nonconformity and corrective action)

-- -- --


10.2 ()(nonconformity and corrective action)


A ()

(clarification of new structure, terminology and concepts for ISO 9001:2015)


A.1 (structure and terminology)A.2 (products and services)A.3 (context of the organization)A.4 (risk-based approach)A.5 (applicability)A.6 (documented information)A.7 (organizational knowledge)A.8

(control of externally provided products and services)


B ()

(quality management priciples)


B.1 (introduction)B.2 QM1(customer focus)B.2 QM2(leadership)B.3 QM3

(engagement of people)

B.4 QM4(process approach)B.5 QM5(improvement)B.6 QM6

(evidence-based decision making)

B.7 QM7(relationship management)


(02)2701 [email protected]


Process Approach




Documents

0629---ISO 9001 2015 .ppt [相容模式]¹‹2015新版說明會... · ISO 9001：2015 品質管理系統 預計今(2015)年9月出版 顯著改變：結構與條文順序 流程方法+PDCA+基於風險之思考

0629---ISO 9001 2015 .ppt [相容模式]¹‹2015新版說明會... · ISO 9001：2015 品質管理系統預計今(2015)年9月出版顯著改變：結構與條文順序流程方法+PDCA+基於風險之思考