“Innovation Powering Facilitation of International Trade & Tourism”Explore the ways that modern information and communications technology can lead to exciting possibilities for a whole-of-government approach at the border

2014 WCO IT Conference & Exhibition

BRUSSELS – JOHANNESBURG – KUALA LUMPUR – ISTANBUL – BANGALOREVERACRUZ – SEOUL - MARRAKESH – DUBLIN – SEATTLE – TALLINN – DUBAI

Information Technology as a Catalyst for Economic CompetitivenessBrisbane, Australia5-7 May 2014

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3Table of Contents

Table of Contents 3

Welcome Address by the World Customs Organization 4

Welcome Address by ACBPS 5

Speakers 8

Agenda 20

Sponsors 26

Gold Sponsors 27

Silver Sponsors 28

Exhibitors 29

Floorplan 33

Practical Information 36

IT Organization teamMs Milena BudimirovicTechnical OfficerWorld Customs Organizationmilena.budimirovic@wcoomd.orgTel.: +32(0)2.209.94.35

Mr Greg Pilkington Executive OfficerWorld Customs Organization greg.pilkington@wcoomd.org Tel +32 2 209 94 53

Mrs Beverly Buick Support Liaison OfficerWorld Customs Organization beverly.buick@wcoomd.org Tel +32 2 209 93 12

Ms. Janine OlivierEvent Coordinatorjanine.olivier@wcoomd.orgTel +32 2 209 94 42

4Welcome Address by the World Customs Organization

Dear Conference Participants,

I would like to warmly welcome you to the 2014 WCO IT Conference, which is taking place for the 13th time! We are very pleased to be in the exciting and welcoming country of Australia and in Brisbane, one of its most beautiful cities. It is a pleasure to be co-hosting the IT Conference with the Australian Customs and Border Protection Service and we are grateful for their support in organizing this very important event.

Conference topics this year will include a many of diverse themes pertaining to information technologies, and will explore the role of Customs and other stakeholders in enhancing economic competitiveness, primarily through facilitation of international trade and tourism. The sessions include many prominent speakers from government and business.

The imperative role of Customs in improving border efficiencies was confirmed with the conclusion of the WTO Agreement on Trade Facilitation (ATF) in December last year, which recognizes Customs as the key implementer. Moreover, collaborating closely with other border agencies and other stakeholders in facilitating trade is crucial and contributes to improving the economic competitiveness and well-being of our countries.

This is an outstanding opportunity for Customs to take stock of the accomplishments achieved so far and to make important decisions for the future. In the WCO Year of Communication, we are meeting with as many high-level officials and international policy makers as possible to promote Customs’ interests, further raise its profile

and create better awareness of the opportunities and challenges it faces.

It is also important to keep in mind that implementation of the WTO ATF should not be an objective per se, but rather a means of achieving sustainable trade facilitation, based on tangible and measurable results. Information Technologies will undoubtedly play a crucial role in the ATF implementation. In addition, innovative practices and forward looking 21st st century IT solutions can exceedingly advance the trade facilitation agenda of WCO Members.

Finally, I would like to invite you to make full benefit of the sessions and to engage actively in the discussions. In parallel with the conference, the exhibition will offer quality networking and marketing opportunities. Here you will be provided by first hand information from suppliers and users on trends, technologies and solutions available on the international customs and trade market.

I wish you an enjoyable event and a pleasant stay in Brisbane.

Kunio Mikuriya, Secretary General World Customs Organization

5Welcome Address by CEO Australian Customs and Border Protection Service

Dear participants

It is my great pleasure to welcome you to the 2014 World Customs Organization (WCO) IT Conference and Exhibition in Brisbane, the capital of Australia’s beautiful sunshine state, Queensland.

The Australian Customs and Border Protection Service (ACBPS) is honoured to co-host this event with the WCO, and we look forward to three days of robust discussion on modernising customs and trade related border functions to meet global competitive challenges in the 21st century.

Under the theme ‘Information Technology as a Catalyst for Economic Competitiveness and Innovation Powering Facilitation of Trade and Tourism’, the conference will showcase new frontiers in ICT, and application of technologies to foster trade and travel.

The conference will also provide a valuable opportunity to explore how government and industry can work more closely to drive and contribute to economic competitiveness.

As part of a comprehensive reform programme, ACBPS is already engaging with international and Australian industry at a strategic level, and developing the regulatory and policy frameworks that will support the management of increased volumes of travellers and cargo across the border.

There is no doubt that the future outlook for our borders is challenging. This conference will provide a platform for the exchange of ideas and points of view on how we

can use technology to tackle the issues of increasingly complex and dynamic supply chains and travel routes, and the growing volumes of trade and travellers.

In the future, our border systems and processes need to be highly efficient, increasingly automated and geared towards the reality of the modern global trading system, and it has never been more important for us to work in partnership.

We look forward to welcoming our local and international delegates to Brisbane, building or strengthening our valued relationships and sharing our experiences on improving travel and trade facilitation through innovation.

I hope you enjoy a pleasant stay in Brisbane and I look forward to seeing you at the 2014 WCO IT Conference and Exhibition.

Best wishes,

Michael Pezzullo Chief Executive Officer Australian Customs and Border Protection Service

CONTACT THE IPM TEAM :

PHONE : +32 2 209 9310

EMAIL : IPMCOMMUNICATION@WCOOMD.ORG

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8Speakers

Keynote Speakers

Mr Randall BrugeaudConference ChairChief Technology Officer, ACBPS

H.E. Ahmed Mahboob MusabihDirector of Dubai Customs, UAE

Mr. James Canham Managing Director, Global Customs Industry Lead, Accenture

Mr. Martyn DunneDirector-General, Ministry for Primary Industries (MPI)

Mr. Robin CartwrightPartner, Strategy Team, KPMG

Mr. Bill WilliamsonDirector Customs, HM Revenue & Customs, UK

Ms. Marion GrantDeputy Chief Executive, ACBPS

Mr. Ray McDonaghHead of Administration and Personnel, World Customs Organization

Mr. Barry HoreChief Operations Officer, South African Revenue Service (SARS) (tbc)

Senator Michaelia CashAssistant Minister for Immigration and Border Protection

Mr. Michael PezzulloChief Executive Officer, Australian Customs and Border Protection Service (ACBPS)

Mr Kunio Mikuriya, Secretary-GeneralWorld Customs Organization (WCO)

Panelists

Ms. Carolyn TremainComptroller of Customs & Chief Executive of the Customs Service, New Zealand

Mr. Pascal ClivazDeputy Director General, Universal Postal Union (UPU)

Carmen Gisela VergaraSecretaria General, Secretaría de Integración Económica Centroamericana (SIECA)

Mr. Dietmar JostAdvisor, Customs and Security, Global Express Association (GEA)

Ms. Evdokia MoiseSenior Trade Policy Analyst, The Organisation for Economic Co-operation & Development (OECD)

Ms. Lisa YarmoshukVice President, International Development Economics, Nathan Associates Inc.

Mr. Gordon WrightSenior Manager, Cargo Security Processes & Standards, International Air Transport Association, IATA (tbc)

Ms. Maria Palazzolo CEO, GS1, Australia

Dr. Waiel SaidDirector E-governement Portfolio, Qatar

Mr. Curtis ClarkDirector, Global Government, IBM Public Sector

Mr. Michael EadsPresident, Sovereign Border Solutions

Mr. Mick O’ConnellDirector of Operational Police Support, ICPO-Interpol, Lyon, France

Ms. Karen HarfieldNational Director Compliance and Enforcement, ACBPS

Dr. Kun NhemDeputy Director General, General Department of Customs and Excise, Cambodia Customs

Mr. Pascal OllivierEuropean Port Community Systems Association (EPCSA)

9Speakers

Panelists

Mr. David PekoskeGroup President, A-T Solutions

Mr. Sassoon GrigorianDirector of Public Policy, Ebay

Mr. David HollyAssistant Secretary, Intellectual Property, Aid for Trade and Other Issues Branch, Office of Trade Negotiations, Department of Foreign Affairs and Trade

Mr. David DolanDirector, International Organizations & Agreements Division, Office of International Affairs, US CBP

Mr. Trey SiegerMarket Leader, Safety & Security, Thermo Fisher Scientific

Ms. Yeo Beng HuayChief Information Officer, Singapore Customs

Mr. Thomas Vitsounis Project leader of the “Total Port Logistics” project,National ICT Australia (NICTA)

Mr. Christhonie GeldenhuysDirector - Global Solutions, Integration Point

Ms. Stephanie GloverDirector, Customs & Trade Facilitation, Canada Post Corporation

Mr. G. Michael RodgersExecutive Architect, Unisys

Ms. Beatrice MemoCommissioner of Customs Services, Kenya Revenue Authority

Facilitators / Moderators

Mr. Stephen John MorrisChair, International Federation of Freight Forwarders Associations, FIATA

Mr. Fernando P. Calingin Director - Commodities Inspection & Testing Services at Webb Fontaine.

Mr. Michael BouariChief Executive Officer, 1-Stop Connections, European Port Community Systems Association (EPCSA)

Mr Johnathan KohDirector, Trade Facilitation Centre of Excellence, CrimsonLogic

Mr. David WiddowsonPresident of the International Network of Customs Universities (INCU)

Ms. Helen CochraneHead of Public Affairs and Business Development, De La Rue

Mr David HuntCustoms Advisor, General Directorate of Customs, Royal Oman Police

Ms Milena BudimirovicTechnical Officer,WCO

Ms. Teresa ConolanNational Manager International and Industry, Trade and Customs Division, Australian Customs and Border Protection Service (ACBPS)

Mr Sataya Prasad SahuSenior Technical Officer,WCO

Ms. Louise WiggetteTradex Pty Ltd.

10TechTalk Speakers

TechTalk 1

Mr Atiq Juma Faraj NasibSenior Director Commercial Services Sector, Dubai Chamber

Dr Lance ThompsonInternational Development Manager, Conex

Mr Sataya Prasad SahuTechnical OfficerWCO

Ms. Sue ProbertISO - Standards

Mr. Michael Dill CEO,GEFEGG

Ms. Valentina MintahSW Advisor, Nigeria - SW Implementation

Mr. Pieter VerbakelDutch Customs, EU SW AnNa project (tbc)

Dr. Waiel SaidDirector E-governement Portfolio, Qatar

Mr. Ian Michael Hogg Crimsonlogic

TechTalk 2

Ms. Raelene VivianNational Director Customers and Channels, ACBPS

Mr. Paul DonohoeProgramme Manager, Universal Postal Union (UPU)

Mr. Sassoon GrigorianDirector of Public Policy, Ebay

Mr. Tim McGrathDocument Engineering Services

Mr. Maxime BurzlaffManager, International Networks, Australia Post

Mr Michael OdgersDirector Industry ACBPS - API/PNR

Mr. Peter BrennanArchitect, IBM Australia

Mr. Kazunari IgarashiDeputy Director, Enforcement Division, Japan

Mr. Gordon WrightSenior Manager, Cargo Security Processes & Standards, IATA

TechTalk 3

Mr. Chris ThibedeauVice President, Customs and Law Enforcement Solutions, Inc.

Mr. William GarcíaHead of Economic Integration, SIECA

Mr. Sameer MubarakBusiness Development Director, Nafith

Mr. Ken FitzpatrickManaging Director, Nordiko

Mr/Ms. XXX, DCTA Mr. Robin CartwrightKPMG

Mr. Trey SiegerMarket Leader, Safety & Security, Thermo Fisher Scientific

Mr. Marcel SieiraGS1 Australia

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COMMERCE 3.0 FOR DEVELOPMENT The Promise of the Global Empowerment Network

TECHNOLOGY-ENABLED BUSINESSES

Maintain local presence Contribute to local economy Increase revenue through global customer base

Trade barriers are 83% lower on global digital marketplaces;

94% lower for trade from developing countries

Growth in Internet access from

2004-2012 in all developing markets

Growth in eBay sales from

2004-2012 in all developing markets

300%800%

PERU

UKRAINE

SOUTH AFRICACHILE

JORDANTHAILAND

INDIA INDONESIA

Technology and the Internet foster exponential growth in developing markets, increasing jobs and wealth around the world.

Data from commercial sellersin 8 emerging markets *

* sellers who generate annual sales ≥ US $10,000

WE CALL IT COMMERCE 3.0

INTERNET-ENABLED TRADE

TRADITIONALTRADE

Sell througha middleman to

the customer

Average size of export

market network

Using a traditional

model exported

their products

New businesses

survive the first year

3-4 countries

60-80

VS.

Sell directly to the customer

New businesses

survive the first year

In the eight developing

countries exported

products

Average size of

export market network

30-40 countries

95 of businesses

30-50

10-20 of businesses

The intersection of technology and commerce is creating a

new model for trade, merging offline and online,

and blurring the lines between local and global commerce.

MOVING COMMERCE 3.0 FORWARD

What it takes: Government policies that better empower technology-

enabled small businesses to grow and thrive globally.

Promote the use of Internet enabled services and

electronic payment methods

Improve customs processes, optimize and harmonize

shipping regimes

Invest in interconnected broadband networks and

smartphone technology

Raise de minimis thresholds, provide appropriate

intermediary liability protections, create balanced

intellectual property regimes

SERVICES

LOGISTICS

INTERNET

POLICY

CROSS-BORDER ONLINE SHOPPING

Value of cross-border online shopping

across the US, UK, Germany, Australia,

China and Brazil

Cross-border online shoppers

Projected value of cross-border online

shopping across the US, UK, Germany,

Australia, China and Brazil

Projected cross-border online shoppers

Source: PayPal/Nielsen, Modern Spice Routes: The Cultural Impact and Economic

Opportunity of Cross-Border Shopping

114BILLION

$

94MILLION

307BILLION

130MILLION

2013

2018

$

COMMERCE 3.0 FOR DEVELOPMENT The Promise of the Global Empowerment Network

TECHNOLOGY-ENABLED BUSINESSES

Maintain local presence Contribute to local economy Increase revenue through global customer base

Trade barriers are 83% lower on global digital marketplaces;

94% lower for trade from developing countries

Growth in Internet access from

2004-2012 in all developing markets

Growth in eBay sales from

2004-2012 in all developing markets

300%800%

PERU

UKRAINE

SOUTH AFRICACHILE

JORDANTHAILAND

INDIA INDONESIA

Technology and the Internet foster exponential growth in developing markets, increasing jobs and wealth around the world.

Data from commercial sellersin 8 emerging markets *

* sellers who generate annual sales ≥ US $10,000

WE CALL IT COMMERCE 3.0

INTERNET-ENABLED TRADE

TRADITIONALTRADE

Sell througha middleman to

the customer

Average size of export

market network

Using a traditional

model exported

their products

New businesses

survive the first year

3-4 countries

60-80

VS.

Sell directly to the customer

New businesses

survive the first year

In the eight developing

countries exported

products

Average size of

export market network

30-40 countries

95 of businesses

30-50

10-20 of businesses

The intersection of technology and commerce is creating a

new model for trade, merging offline and online,

and blurring the lines between local and global commerce.

MOVING COMMERCE 3.0 FORWARD

What it takes: Government policies that better empower technology-

enabled small businesses to grow and thrive globally.

Promote the use of Internet enabled services and

electronic payment methods

Improve customs processes, optimize and harmonize

shipping regimes

Invest in interconnected broadband networks and

smartphone technology

Raise de minimis thresholds, provide appropriate

intermediary liability protections, create balanced

intellectual property regimes

SERVICES

LOGISTICS

INTERNET

POLICY

CROSS-BORDER ONLINE SHOPPING

Value of cross-border online shopping

across the US, UK, Germany, Australia,

China and Brazil

Cross-border online shoppers

Projected value of cross-border online

shopping across the US, UK, Germany,

Australia, China and Brazil

Projected cross-border online shoppers

Source: PayPal/Nielsen, Modern Spice Routes: The Cultural Impact and Economic

Opportunity of Cross-Border Shopping

114BILLION

$

94MILLION

307BILLION

130MILLION

2013

2018

$

20Agenda

Sunday: 4 May 2014

17:00 – 19:00 RegistrationLocation: Ann street Lobby

19.00 - 20.30 Welcome ReceptionSponsored by: IBM Venue: Customs House

Day1: Monday, 5 May 2014

09:00 RegistrationLocation: Ann street Lobby

10.00 – 10:45 Official Opening Ceremony of the 2014 WCO IT Conference & Exhibition

Assistant Minister for Immigration and Border Protection, Senator Michaelia Cash

Mr. Michael Pezzullo, Chief Executive Officer, Australian Customs and Border Protection Service (ACBPS)

Mr. Kunio Mikuriya, Secretary General, World Customs Organization (WCO)

10.45 – 12.00 VIP Exhibition TourPress Conference

10.45 – 12.00 Refreshment and contact break Sponsored by: De La Rue

Keynote Address from Host Administration

12:00 - 12:20 Mr. Michael Pezzullo, Chief Executive Officer, Australian Customs and Border Protection Service (ACBPS)

Keynote Speeches

12:20 - 12:40 His Excellency, Ahmed Mahboob Musabih, Director of Dubai Customs, UAE

12:40 - 13:00 Mr. James Canham, Managing Director, Global Customs Industry Lead, Accenture

13.00 -14.30 Networking lunch Sponsored by: Accenture

14:30 Conference Chair: Mr. Randall Brugeaud, Chief Technology Officer, ACBPS

14:40 - 15:00 Keynote: Mr. Barry Hore, Chief Operations Officer, South Africa Revenue Services (SARS) (tbc)

15.00 -16.30 Round Table 1: Are we ready to implement the WTO Agreement on Trade Facilitation? What is the role of Customs and other border agencies in increasing economic competitiveness and improving border efficiency for trade and travel?

Facilitator: Mr. Stephen Morris, Chair, International Federation of Freight Forwarders Associations, FIATA

• Ms. Carolyn Tremain, Comptroller of Customs & Chief Executive of the Customs Service, New Zealand• Mr. Kunio Mikuriya, Secretary General, World Customs Organization• Mr. Pascal Clivaz, Deputy Director General, Universal Postal Union (UPU) • Ms. Carmen Gisela Vergara, Secretaria General, Secretaría de Integración Económica Centroamericana (SIECA)• Mr. David Holly, Assistant Secretary, Intellectual Property, Aid for Trade and Other Issues Branch, Office of Trade

Negotiations, Department of Foreign Affairs and Trade

16.30 - 17.00 Refreshment and contact break Sponsored by:

21Agenda

17:00 - 17:20 Keynote speech: Mr. Robin Cartwright, Partner, Strategy Team, KMPG

17:20 - 18:30 Panel 1: Information Technologies accelerating Trade Facilitation - How can IT help meet commitments stemming from the WTO Agreement?

Moderator: Mr. Jonathan Koh, Crimsonlogic

• Mr. Dietmar Jost, Advisor, Customs and Security, Global Express Association (GEA)• Ms. Evdokia Moise, Senior Trade Policy Analyst,

The Organisation for Economic Co-operation & Development (OECD)• Ms. Lisa Yarmoshuk, Vice President, International Development Economics, Nathan Associates Inc.

20.30 – 22.30 CONFERENCE DINNERSponsored by DCTAVenue: Brisbane City Hall

Day 2: Tuesday, 6 May 2014

9.00 Registration Location: Ann street Lobby

9:10 – 9:30 Opening Address: Mr/Ms. XXX , SICPA

9:30 – 9:50 Keynote: Mr. Bill Williamson, Director Customs, HM Revenue & Customs, UK

9.50 -11.15 Panel 2: Data Quality and other ways in which the private sector can contribute to raising the efficiency and effectiveness of border procedures.

Moderator: Ms. Helen Cochrane, Head of Public Affairs and Business Development, De La Rue

• Mr. Gordon Wright, Senior Manager, Cargo Security Processes & Standards, International Air Transport Association, IATA

• Ms. Maria Palazzolo, CEO, GS1, Australia • Dr. Waiel Said, Director E-government Portfolio, Qatar• Mr. Curtis Clark, Director, Global Government, IBM Public Sector• Mr. Michael Eads, President, Sovereign Border Solutions

11.15 -11.45 Refreshment & Contact Break Sponsored by : Webbfontaine

11:45 - 12:00 Keynote: Mr. Martyn Dunne, Director-General, Ministry for Primary Industries (MPI)

12:00 - 13:30 Round Table 2: National and international practices for Coordinated Border Management.

Facilitator: Mr. Fernando Calingin, Director – Commodities Inspection & Testing Services, Webb Fontaine

• Mr. Mick O’Connell, Director of Operational Police Support. ICPO-Interpol • Ms. Karen Harfield, National Director Compliance and Enforcement, ACBPS (tbc)• Dr. Kun Nhem, Deputy Director General, General Department of Customs and Excise, Cambodia Customs• Ms. Beatrice Memo, Commissioner of Customs Services, Kenya Revenue Authority• Mr. G. Michael Rodgers, Executive Architect, Unisys

13:30-14:30 Buffet LunchSponsored by: IRU

22Agenda

14.30-18.00 TechTalks

Continuous refreshmentsSponsored by: BureauVeritas

TechTalk 1Room A

TechTalk 2Room B

TechTalk 3Room C

Moderators Mr. David Hunt, Customs Advisor, General Directorate of Customs, Royal Oman Police (tbc)

Foundations & Development of the Single Window (SW) from Data Model (DM) to Implementation

Ms. Milena Budimirovic, Technical Officer, WCO

E-Commerce

Ms. Louise Wiggett, Managing Director, eTradex

14:30 – 15:00 Mr. Satya Prasad Sahu, Senior Technical Officer, WCO - DM

Mr. Micheal Dill, GEFEGG - Modeling

Dr. Lance Thompson, International Trade Procedures Domaine Coordinator, UNCEFACT – UN Recommendations

Ms. Sue Probert, ISO - Standards

Ms. Valentina Mintah, SW Advisor, Nigeria - SW Implementation

Ms.Raelene Vivian, National Director Customers and Channels, ACBPS

Mr. Chris Thibedeau, Vice President, Customs and Law Enforcement Solutions, Inc.,

15:00 – 15:30 Mr. Paul Donohoe,Programme Manager, Universal Postal Union (UPU)

Mr. William García, Head of Economic Integration, SIECA

Mr. Sameer Mubarak, Business Development Director, Nafith

15:30 – 16:00 Mr. Sassoon Grigorian, Director of Public Policy, Ebay

16:00 – 16:30 Mr. Tim McGrath, Document Engineering Services

Mr. Maxime Burzlaff, Manager, International Networks, Australia Post

Mr. Ken Fitzpatrick, Managing Director , Nordiko

Moderators Mr. Satya Prasad Sahu, Senior Technical Officer, WCO

Ms. Teresa ConolanNational Manager International and Industry, Trade and Customs Division, ACBPS

16.30 – 17.00 Mr. Pieter Verbakel, Dutch Customs, EU SW AnNa project (tbc)

Mr. Michael Odgers, Director Industry ACBPS & Mr. Peter Brennan, Architect, IBM Australia

Mr. Kazunari Igarashi, Deputy Director, Enforcement Division, Japan

Mr. Gordon Wright, Senior Manager, Cargo Security Processes & Standards, IATA

Mr/Ms. XXX, DCTA

Mr. Robin Cartwright, KPMG

Mr. Marcel Sieira, GS1 Australia17.00 – 17.30 Dr. Waiel Said, E-government Portfolio Director, SW Project, Qatar General Directorate of Customs

17.30 – 18.00 Mr. Ian Michael Hogg Crimsonlogic Mr. Trey Sieger, Market Leader, Safety & Security, Thermo Fischer Scientific

19.30-21.30 Conference DinnerSponsored by : Sicpa Venue: Sofitel Brisbane Central

23Agenda

Day 3: Wednesday, 7 May 2014

09.00 RegistrationLocation: Ann street Lobby

09.30 -10.00 Opening AddressMr. Tom Doyle, Chief Commercial Officer, SICPA Security Solutions SA

09.40 – 11.30 Panel 3: Challenges for securing and facilitating the maritime supply chain

Moderator: Mr. David Widdowson, President of the International Network of Customs Universities, INCU

• Mr. Michael Bouari, Chief Executive Officer, 1-Stop Connections, European Port Community Systems Association (EPCSA)

• Vice Admiral David Pekoske, Group President, A-T Solutions• Dr. Thomas Vitsounis, Project Leader, Total Port Logistics NICTA• Mr. David Dolan, Director, International Organizations & Agreements Division,

Office of International Affairs, US CBP • Mr. Trey Sieger, Market Leader, Safety & Security, Thermo Fisher Scientific

11.30-12.00 Refreshment & Contact BreakSponsored by: A-T Solutions

12.00-13.30 Round Table 3: Innovation in Customs as a means of boosting trade

Facilitator: Mr. Olivier Moreau, Vice President Business Development, Government Services & International Trade, Bureau Veritas

• Ms. Yeo Beng Huay, Chief Information Officer, Singapore Customs• Ms. Stephanie Glover, Director, Customs and Trade Facilitation, Canada Post Corporation• Mr. Sassoon Grigorian, Director of Public Policy, ebay• Mr. Christhonie Geldenhuys Director – Global Solutions, Integration Point

13.30-14.00 Conclusions: Mr Randall Brugeaud, Chief Technology Officer, ACBPS

Closing Speeches

Ms. Marion Grant, Deputy Chief Executive, ACBPS

Mr. Ray McDonagh, WCO Head of Administration and Personnel, WCO

14.00 – 15.00 Lunch Sponsored by: ebay

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in financial guarantees per day

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26Sponsors

2014 Corporate Event Sponsor

Today, becoming a customs agency of the future is an imperative. To meet the challenges of the modern customs environment, customs organisations must transform how they operate and embrace new technology to better foster trade. Accenture has experience of working with the world’s leading customs agencies. Together with our cutting-edge research, analytical insight and innovative customs solutions, we are uniquely placed to help agencies address these challenges and achieve high performance.Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

Visit www.accenture.com

Premier Platinum SponsorsToday’s supply chains are global, complex and involve many parties. Securing them and preventing illicit trade requires a coordinated, international response underpinned by proven, cost-effective technology solutions that work across national borders.

The Digital Coding & Tracking Association (DCTA) promotes technical standards and digital solutions designed to provide stakeholders across the supply chain – from finance ministries and customs to the trade and consumers – with the tools, information and capacity needed to really tackle illicit trade.

Bringing together product tracking and tracing, authentication and tax verification capabilities, Codentify® is a complete solution for tackling illicit trade that meets international regulatory requirements and delivers for those on the front line.

Visit www.dcta-global.com

SICPA is the leading global provider of security inks and solutions for the authentication of banknotes, value documents and products. Its Security Solutions Division currently secures over US$40 billion per year in excise tax and VAT collection and ensures the traceability of more than 70 billion tobacco, beverage and pharmaceutical products worldwide.The SICPATRACE® solution is designed to assist our Government partners in their sovereign mission to tangibly enhance tax revenue, reduce illicit tradeand protect consumers. As pioneers in this field, we are the only industry-independent company to have successfully implemented and operated nationwide track and trace solutions exclusively dedicated to Governments, on all continents.

Visit www.sicpa.com

27Sponsors

Gold Sponsors

GreenLine Systems, now part of A-T Solutions (A-TS), is a technology company that specializes in helping governments manage risks. GreenLine’s expertise in big data, advanced analytics, and mission-critical decision support systems transforms information overload into valuable insight.

Our next-generation technology solutions help customers connect the dots, enhancing decision making by leveraging real-time, streaming data to identify anomalies that signify potential threats.

GreenLine software enables customers to monitor the cross-border movement of people, cargo, and conveyances to assess and mitigate risks to revenue, safety, security, and health.

GreenLine solutions are deployed worldwide, advancing the missions of government agencies and militaries. Our technical experts support U.S. Customs and Border Protection, the Canada Border Services Agency, the Netherlands Ministry of Defense, Barbados Customs and Excise Department, and the Royal Malaysian Customs Department.

An internationally recognized leader in counterterrorism, A-TS delivers intelligence, technology, training, and operations capabilities to combat ever-changing, global threats. The acquisition of GreenLine Systems expands the reach of A-TS capabilities worldwide to serve customs, law enforcement, and security organizations that conduct time-sensitive missions with limited operational resources.

CrimsonLogic is a pioneer as well as a well-regarded leader in trade facilitation solutions. We developed the Singapore’s TradeNet in 1989, and has been operating it continually for the past 24 years. We have successfully implemented National Single Window, Customs Management, Port Community and Free Trade Zone Systems as well as Consultancies to over 25 countries across five continents for more than 20 years.

We are a trusted advisor to governments to help them to design, build and operate state-of-the-art and innovative solutions and services that enables them to simplify trade processes, remove bottlenecks and extend greater control over cross-border trade with enhanced efficiency and cost savings. Our wealth of experience and deep domain expertise has enabled our customers to have seamless information connectivity with their trade communities and the logistics ecosystem.

Back by our long years of international experience and strong track record, we are fully committed to quality, providing customers with the assurance of successful project delivery and achievement of their trade facilitation goals.

Visit www.crimsonlogic.com

eBay Inc. enables commerce by delivering flexible and scalable solutions that foster merchant growth. At eBay we are committed to creating opportunities for businesses of all sizes to participate in the global marketplace. Through the power of the Internet and platforms like eBay and PayPal, businesses like never before are able to reach beyond a local consumer base and access global markets. Commerce 3.0 is the term we have used to capture this development of online and offline worlds coming together and the merging of local and global markets. eBay Inc. opposes artificially created barriers to e-commerce that prevent businesses of all sizes from making direct cross-border sales to customers. Internet-empowered businesses and entrepreneurs are able to overcome some of the traditional barriers of international trade. But, some barriers still remain while new arise as large corporations are joined by small firms and entrepreneurs on the global stage. Policymakers now have an important task to adapt traditional rules and administration to a promising reality with small businesses and entrepreneurs as the new world traders!

Visit www.ebaymainstreet.com/commerce3

28Sponsors

IBM technology; they need a comprehensive approach to their business challenges based on a clear understanding of the issues, a deep knowledge of the Customs business, advanced business and technological thinking, and talented professionals who are passionate about what they do. IBM is committed to supporting and assisting governments and partner organisations as they address the challenge of the e-Customs transformation. We have invested in a dedicated global team of industry consultants, subject matter experts and solution developers, who focus on developing assets and providing solutions and services to Customs organisations within the total supply chain of global trade. Our solutions combine IBM’s unique insight into Customs organisations with leading strategic consulting skills and unparalleled technical assets to help our clients forge a new path to more effective, efficient and responsive operations. Our success is accomplished by building strong relationships with our clients and their partners, by completing complex systems integration projects on time and within budget, by providing consulting services, and by introducing innovative solutions that are backed by IBM’s extensive research and development capabilities and underpinned by IBM’s broad portfolio of technology offerings.

Customs 2015 - Improving the efficiency and effectiveness of customs operations on a smarter planet

Visit www.ibm.com/government

Every item on every store shelf, in every office and home, has been on a truck at one point. Trucks are the lifeblood of all economies efficiently interconnecting all businesses, markets and transport modes. However, non-harmonised procedures change from one country to the next creating long border waiting times - an economic and social nightmare for Customs and businesses alike. Fortunately, there is a global, multimodal, secure and affordable solution called TIR, which cuts overall transport times by 40% and costs by up to 30%, and is fully compliant with the WCO Safe Framework.

Ratified by 68 countries, the United Nations TIR Convention has proven most effective for 60 years in 58 countries worldwide. Under TIR, any containerised shipments are sealed and unsealed by Customs at departure and final destination, eliminating redundant checks at borders in between. The IRU, as the global voice of the road transport industry with over 65 years experience in facilitating and securing trade, has been mandated by the United Nations to manage TIR.

Thanks to state-of-the-art risk management apps developed by the IRU, TIR is now highly computerised and is the only truly global Customs transit system in the world guaranteeing the full security and traceability of goods transported.

Visit www.iru.org/en_iru_about_tir

Silver SponsorsBureau Veritas is a global leader in Testing, Inspection and Certification, delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility. As a trusted partner, we offer innovative solutions that go beyond simple compliance with regulations and standards, reducing risk, improving performance and promoting sustainable development. We have a worldwide geographical coverage with about 65,000 employees in 1330 offices and laboratories located in 140 countries.

Based on a 30-year-experience in trade facilitation and using state-of-the art technologies provided by our strategic partners, the Government Services & International Trade Division of Bureau Veritas has been developing a comprehensive set of services, such as:

Risk management solutions for trade facilitation and securityNon-Intrusive Inspection programs using X-ray scannerSingle Window: implementation and operation of an information system that automates, optimizes and secures business processes of public and private stakeholders in a trade community (port, airport, free trade zone…).Integrated border management solution combining cargo community system, customs management system, single window and risk management systemThese services delivered in line with WCO SAFE standards help Customs meet the objectives of their governments, whilst improving trade facilitation.

Visit www.bureauveritas.com

29Sponsors

Governments around the world rely on De La Rue to deliver product authentication solutions to help protect tax revenues and combat the illicit trade and counterfeit product epidemic. We offer cost effective end to end solutions from initial stamp designs, through to numbered stamps with full personalisation, tracking, reconciliation, data management and mobile authentication.De La Rue designs and produces tax stamps using the same high security features that it applies to its banknotes. Our cutting edge innovations and sophisticated security features, coupled with an extensive experience in this area, ensures you stay ahead of the counterfeiters and are highly effective in the fight against smuggling and loss of potential taxation revenues. About De La Rue: De La Rue is the world’s largest commercial banknote printer and passport manufacturer and a trusted partner of governments, central banks and commercial organisations across the globe. In recent years De La Rue has been involved in the production of over 150 national currencies and passports for over 50 countries and it also produces a wide range of other security documents, including tax stamps, product authentication labels and driving licences. In addition to this, De La Rue also offers a range of specialist services and software solutions including government identity schemes, product authentication systems and cash management processing solutions. De La Rue employs approximately 4,000 people worldwide and is listed on the London Stock Exchange

Nordiko is a world leader in managing the health and safety risk to customs staff who enter sea containers. There is growing evidence of serious threats to health and safety from residual toxic gases inside imported containers. Nordiko systems provide for gas monitoring and forced ventilation of containers when required, protecting Customs Officers lives. Nordiko is a global supplier to Customs and border protection Authorities, and collaborates with them to provide tailored solutions for their important container examination functions, so they can be conducted quickly, safely and efficiently. Nordiko’s equipment has been in operation in Canada, Australia and New Zealand for many years, and there is growing awareness that toxic gas in containers is an international phenomenon. Gases detected on opening containers include not only residual fumigants but many toxic industrial chemicals used in manufacture. Implementation of Nordiko systems as part of container inspection procedures, facilitates Customs processing of international trade whilst addressing the occupational health threat to staff.

Finding innovative solutions in today’s challenging environment requires a partner that understands your business. Sovereign Border Solutions is a boutique consultancy that specializes in the field of Customs, Excise and Border Management.

Our professionals combine real-world experience, progressive thinking and proprietary tools to deliver tangible results for our clients.

Visit sbordersolutions.com

The Webbfontaine Group is a leading edge IT company specialized in Customs Modernization and Trade Efficiency, with global presence in Europe, Asia, the Middle-East and Africa. Webbfontaine has two main IT Development Centers and one global Valuation Center.Webbfontaine’s electronic Single Window solution, powered by its proprietary software, TradeWorldManager (TWM), provides the most advanced integrated solution to Customs administrations, Government agencies and to the trading community. TWM also integrates tools for revenue control and dwell time monitoring.Webbfontaine Trade Platform is an off-the-shelf solution, which can be customized in record time to the specific needs of customers.

Visit www.webbfontaine.com

30Exhibitors

GAINDE 2000 has been active in trade facilitation for over 17 years. The company provides state-of-the-art solutions and high quality services covering the total supply chain of global trade, in line with international standards. Its solutions designed for Governments, Port Community and businesses operate either in stand-alone or all-inclusive mode and offer high performance level. GAINDE 2000 has implemented a Single Window and a modern eCustoms system combined with logistic services through a paperless platform at national level and beyond borders. GAINDE 2000 is a regional leader in paperless trade, as a core element of economic development.

GAINDE 2000 has been awarded at the 2012United Nations Public Service Awards (UNPSA) in “Improving Public Services” category. The National Single Window has led to outstanding changes in trade procedures stepping up performance in public services and businesses.

Visit www.gainde2000.sn

GEFEG in cooperation with the World Customs Organization supplies the WCO Data Model to Customs and National Partner Agencies as well as to service providers and any interested company involved in cross border trade. The GEFEG.FX with the WCO Data Model Customization Package software is provided for the conformant localization and customization of the WCO Data Model. This design-time package helps users to decrease project and maintenance costs of Customs and Single Window projects. Customs Agencies from several countries, such as Canada, Finland, Germany, Ghana, the Netherlands, New Zealand, Thailand, and WCO are using the GEFEG.FX software for specifying their Customs metadata.

GEFEG’s overall objective is: To develop and deliver solutions for the easy customization and increased consistency, interoperability and quality of metadata for data exchange. The products and solutions that GEFEG offers include the desktop software GEFEG.FX, the community enablement and validation solution GEFEG.Portal, the collaboration framework GEFEG.DCF and a large range of metadata standards for electronic data interchange.

GEFEG is also an established consulting company offering professional services regarding metadata development for the implementation of and compliance to eStandards, to many sectors including the area of cross-border data exchange. GEFEG contributes to the development of international eStandards including the WCO Data Model, UN/CEFACT Core Component Library, UN/EDIFACT, etc. and has completed many successful projects for major companies and organizations world-wide, such as DHL, Schenker, Siemens, CITES, and for SMEs in such diverse industries as transport, automotive supply, consumer goods, finance, energy and tyre manufacturing.

Visit www.gefeg.com

GS1 is an international not-for-profit association, with Member Organisations in over 100 countries, dedicated to the design and implementation of global standards and solutions to improve the efficiency and visibility of supply and demand chains globally and across sectors. The GS1 system of standards is the most widely used supply chain standards system in the world.

The use of GS1 identification and traceability standards could contribute to Customs efforts to ensure supply chain security and the protection of society, facilitate international trade and increase the efficiency and predictability of customs procedures at national borders;

GS1 and WCO have a long-standing working relationship. Both parties signed a Memorandum of Understanding in 2007.

Visit www.gs1.org

A leading provider of global trade management solutions, Integration Point provides up-to-date regulatory information for 150+ countries along with connectivity to supply chain partners and government agencies across the world. Built on a single, web-based platform, Integration Point gives both public and private organizations access to online global regulatory data. Integration Point has partnered with USCIB and NCAPEC to make its online tariff database available, to increase transparency for small and medium enterprises within the APEC region. Integration Point’s web based tariff tool can be applied worldwide as a cost effective tool for governments to support growth in international trade.

Visit www.IntegrationPoint.com

31Exhibitors

Interfront is an international leading-edge technology company that provides smart customs solutions for customs authorities in the global village. Through our focus and our relentless quest for excellence, we help create modern seamless borders.

Interfront specializes in the development and support of world-class software solutions and components for customs and excise authorities who are striving for compliance with World Customs Organization standards and compelled to facilitate trade. Interfront has a track record of successfully completing projects in the European Union and in Africa’s largest economic powerhouse.

Visit www.interfront.co.za

IPM THE WCO TOOLIN THE FIGHT AGAINSTCOUNTERFEITINGINTERFACE

PUBLIC-MEMBERS

IPM L’OUTIL DE L’OMDPOUR LUTTER CONTRELA CONTREFAÇONINTERFACE

PUBLIC-MEMBRES

The World Customs Organization has a unique position in respect of national Customs authorities. The provision of high-quality, user-friendly tools to the 179 Members of the organization to facilitate them in the combat against counterfeiting and piracy is at the core of its mandate. Hence the creation of the IPM tool in 2010.

IPM is the only global anti-counterfeiting tool: it allows operational data concerning products to be communicated directly to Customs officers on the ground, facilitating the identification of counterfeit and pirated products. This information can be accessed anywhere in the world via a simple and secure interface available in a variety of languages. IPM can also be considered as a permanent training tool, Customs officers can log on to its e-learning facility at any time and learn about a variety of products, brands and the distinguishing features between counterfeit/pirated and genuine products.

Nafith Logistics applies RFID technology to streamline the movement of cargo through Customs depots, ports, dry ports, and other transport hubs.

Nafith delivers high tech solutions to streamline Customs work within border crossings and Customs yards, including truck and cargo security and identification, electronic gates, transit corridors, paperless documents, and weighbridge automation.

Nafith’s patented Rasasa (eSeals) as well as high security truck identification technology help secure the supply chain as well as integrate Customs processes internally and externally. The Rasasa replaces the conventional cargo and container seals with advanced, passive, tamper proof, RFID enabled, disposable seals.”

Visit: www.nafith.com

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 75 000 employees, SGS operates a network of over 1 500 offices and laboratories around the world.

We provide competitive advantage, drive sustainability and deliver trust. At SGS, we are continually pushing ourselves to deliver innovative services and solutions that help our customers move their businesses forward.

Visit www.sgs.com

The World Customs Organization (WCO) has served as an international customs community which is in charge of developing international conventions on customs and international trade facilitation. Its work is now expanding to the establishment of safety and security in the logistics supply chain and customs modernization.As well, since the 911 terrorist attacks, the demand for solutions that can meet the global regulations on logistic security and safety such as the US SAFE Port Act has been ever increasing.

In line with such trend, POSCO ICT and S-WINNUS jointly has developed a solution that can track and monitor container freight in every step of the logistics process including ports around the world. It provides a customized service to a wide range of logistics companies and government agencies.

In particular, the National Customs Service of Korea plans to adopt this solution in order to check the location and seal of C/S (Customs Selectivity) freight in real-time.

Major features of the container tracking and monitoring services include:

• Provide real-time monitoring of container seal and location information• Identify the status inside (temperature and humidity) and impact value of containers• Authorize removing seal on containers using NFC technologies• Support GSM/WCDMA that can adapt to each country’s communications environment• Adopt large-scale batteries that require no recharging throughout the entire logistics process

The demand on the services provided by the two companies is expected to increase as the installment of security devices on all US-bound container freight will become mandatory.

32Exhibitors

Thermo Scientific handheld chemical identification tools are field-ready instruments that deliver precise, actionable intelligence to customs and border protection agencies around the world. The company’s Thermo Scientific™ FirstDefender™, TruDefender™ and TruNarc™ analyzers are widely deployed for identification of explosives, toxic chemicals and narcotics, helping detect and deter the transport of hazardous substances while facilitating commerce and safe travel.

Using lab-proven technologies, Thermo Scientific analyzers provide rapid, accurate chemical identification, often without direct contact with the material in question. The company also offers solutions for pharmaceutical counterfeit screening, and metals/rare earth elemental analysis, supporting real-time decisions in the field.

Visit www.thermoscientific.com/safety-chemid

The world is becoming more a single, integrated market with the spread of globalization and liberalization which took a big step with the launch of the WTO. Against this backdrop the role of customs is becoming more important than ever before. With changes in the Customs environment such as trade liberalization and rapid increase in trade volume the KCS(Korea Customs Service) has expanded its’ roles and mission to social security, public health, environmental protection, comprehensive control of illicit trade, IPR infringement, money laundrying, and more. The UNIPASS system is the prouduct of such effort; a total customs administration solution, customizable to fit any customs environment and integrating the know-how and experience accumulated throughout the history of its development.

CUPIA(Customs UNIPASS International Agency), an expert customs solution provider, aims to assist the advancement of customer’s solution building global rapport between countries. Created by the Korea Customs Service, CUPIA is Korea’s largest professional non-profit organization specialized in customs solution. Ever since it’s establishment in 2006, CUPIA has pursued excellence in customs consulting, development, operation & maintenance and R&D for the modernization of customs.

Leading the global effort to create better trade environment and facilitate international trade, KCS and CUPIA seeks global cooperation in advancing customs administrations around the world.

Visit www.unipass.or.kr/eng/

Unisys provides consultancy services, designs, deploys, and maintains security & safety solutions for customs agencies, federal governments, airports, seaports, and commercial organizations.

Strength in experience:• More than 600 of the world’s airports use Unisys solutions• More than 30% of the world’s passengers are checked-in using Unisys systems• Unisys solutions process nearly a third of total global air passenger traffic• Unisys solutions process more than 35% of all air cargo globally.• Unisys designed and deployed the vehicular and pedestrian border crossing solution used at over 150 border

crossings on the US-Canada and US-Mexico border• Unisys built the solution used by US Customs and Border Protection to perform continuous risk assessments

of all people and cargo entering the US• Unisys has implemented some of the largest civil biometric identification systems in the world including

Malaysia (23 million), South Africa (35 million) and Mexico (110 million).• Unisys helped design and trial the world’s first ePassport in Australia

Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With approximately 23,000 employees, Unisys serves commercial organizations and government agencies throughout the world. Visit www.unisys.com

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GAINDE

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SGS

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ACCENTU

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SONLOGIC

INTER-

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MANAGEMENT CONSULTING AND STRATEGY | DIAGNOSTIC ASSESSMENT | IT SOLUTION DESIGN

Finding innovative solutions in today’s challenging environment requires a partner that understands your business. Sovereign Border Solutions is a boutique consultancy that specializes in the field of Customs, Excise and Border Management.

Our professionals combine real-world experience, progressive thinking and proprietary tools to deliver tangible results for our clients.

SOVEREIGNB O R D E R S O LU T I O N S

EXPERIENCEMATTERS

Data Risk Analysis

Secure Supply Chain

IllicitTrade

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age

SingleWindow

TradeFacilitation

Diagn

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Analyse,strategise,modernise

Facts

The formulation of the problemis often more essential than its solution...”- Albert Einstein

“

DIAGNOSTIQWORKBENCH™

www.sbordersolutions.com

35Exhibitors

MANAGEMENT CONSULTING AND STRATEGY | DIAGNOSTIC ASSESSMENT | IT SOLUTION DESIGN

Finding innovative solutions in today’s challenging environment requires a partner that understands your business. Sovereign Border Solutions is a boutique consultancy that specializes in the field of Customs, Excise and Border Management.

Our professionals combine real-world experience, progressive thinking and proprietary tools to deliver tangible results for our clients.

SOVEREIGNB O R D E R S O LU T I O N S

EXPERIENCEMATTERS

Data Risk Analysis

Secure Supply Chain

IllicitTrade

Reve

nue

Leak

age

SingleWindow

TradeFacilitation

Diagn

ostIQ

Analyse,strategise,modernise

Facts

The formulation of the problemis often more essential than its solution...”- Albert Einstein

“

DIAGNOSTIQWORKBENCH™

www.sbordersolutions.com

What does it take to really tackle illicit trade?

DIGITAL CODING & TRACKING ASSOCIATION

Promoting technical standards and digital solutions for tackling illicit trade www.dcta-global.com

The Digital Coding & Tracking Association promotes technical standards and digital solutions designed to secure supply chains for excisable fast-moving consumer goods.

We provide the tools, capabilities and information that finance ministries, customs, the trade and consumers need to really tackle illicit trade.

DCTA_ 240x150mm Diary advert AW.indd 1 06/08/2013 16:40