204318950 Tijana Mandic HRM

8/12/2019 204318950 Tijana Mandic HRM

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INTELECTUAL CAPITALISMat the end of the day, you bet on people, not on strategies. (Noel M Tichy, 2002)

Global competition:

Innovation

Resources

Risk

HR managers participate in developing strategies that ensure that human dimensions areconsidered( Mathis Robert and John Jackson p3)The design of formal systems in an organization to ensure the effective and efficient use of

human talent to accomplish the organizational goals.

The utilization of individuals to achieve organizational objectives.

1.HRM at the EXECUTIVE LEVEL

2.HRM as GENERALIST in multitasking

3.HRM as a SPECIALIST in one task

Humanmetrics

Complex, paradoxical, uncertain, unreliable, unpredictable, and irrationalValid

Reliable

Objective

Sensitive


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issues


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driversScripts

transactions

Ego states

Games

Injunctions

autonomy

TA


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injunctions


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"Many times in my life, I was placed in socialsituations that left me feeling so depleted

afterwards and I could not exactly grasp why this

was happening. When I read Games Peop le Play, I

started to un derstand how many p eople play these

games that end up making m e feel used and

hop eless. After a year or so, I also began real iz ing

that I play some of these games m yself. .. This is

wh en I real ly decided to c hange my l i fe. I began

l iv ing wi th a new awareness of the behaviors of no t

only others but my ow n as wel l! "

"A game is an ongoing series of complementary ulterior transactions progressing to a

well-defined, predictable outcome.

Descriptively, it is a recurring set of transactions... with a concealed motivation... or gimmick."

A reader

Games people play

Definition of game


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Definition of game

A game is a series of transactions that is complementary (reciprocal),

ulterior, and proceeds towards a predictable outcome.

Games are often characterized by a switch in roles of players towards the

end.

Games are usually played by Parent, Adult and Child ego states, andgames usually have a fixed number of players; however, an individual's

role can shift, and people can play multiple roles.

Berne identified dozens of games, noting that, regardless of when, where

or by whom they were played, each game tended towards very similar

structures in how many players or roles were involved, the rules of thegame, and the game's goals.

Each game has a payoff for those playing it, such as the aim of earning

sympathy, satisfaction, vindication, or some other emotion that usually

reinforces the life script.

The antithesis of a game, that is, the way to break it, lies in discoveringhow to deprive the actors of their payoff. Students of transactional

analysis have discovered that people who are accustomed to a game are

willing to play it even as a different "actor" from what they originally were.


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Game formula

Con + Gimmick= ResponsesSwitch -Payoff

Analysis of a game


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y g

One important aspect of a game is its number of players. Games may be two

handed, three handed, or many handed. Three other quantitative variables are

often useful to consider for games:

Flexibi l i ty : The abi l i ty of th e players to change the currency of the game (that is,

the too ls they use to p lay i t). In a f lexible game, players may sh i f t from wo rds, tomoney, to parts of the body.

Tenaci ty: The persistence with which p eople play and s t ick to their games and

their resistance to breaking i t .

Intensity: Easy games are games p layed in a relaxed way. Hard games are games

played in a tense and aggressive way.

Based on the degree of acceptabi l ity and po tent ial harm, games are classi f ied as:First Degree Games are soc ial ly accep table in the players' so cial circle.

Secon d Degree Games are games that the players would l ike to conceal , though

they may no t cause irreversible damage.

Third Degree Games are games that could lead to d rast ic harm to one or mo re of

the part ies concerned.

Games are also stud ied based on th eir :A im

Roles Social and Psycho logical

Paradigms

Dynamics

Advantages to players (Payoffs)


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Evaluating,

and decisionmaking


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communicationA. Models of communicationB. Kind:

a. Verbal

b. Non verbal communication

C. Communication and creativity research

INTERVIEWSvideo tapedDRAWINGS

RORSCHACH


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Bonding styles

STYLES

SAFE

UNSAFE

ANGRY T

ANGRY C

AMBIVALENT

RESCUING

MORBIDE

1 2 3 4 5 6 7 8 9 10


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Working

with

artists


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simple


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complex

Research

complex


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FDU research

1. 18 Personalities dimensions

2. Models of Change

3. General Model

4. M Model

5. Non verbal6. Verbal aspects

FDU Research


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Mandi 2006


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GENERAL COMMUNICATIONAL MODEL

Mandi, 2006


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CREATOLOGY

Constructs from

I. Magary-Beck

R. J. Sternberg

Scientific research of creativity

Basic perspective is from:

Psychology of personality and

clinical psychologyAdlerian psychoanalysis

Transactional Analysis


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FDU research

1. 18 Personalities dimensions

2. Models of Change

3. General Model4. M Model

5. Non verbal

6. Verbal aspects


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T. Mandi, 1995

The Belgrade M Model

theoretical model based on aM FACTOR

1. ABSENCEOF MOVEMENT

2. CONQUESTOF MOVEMENT

3. TENSION

4. FROZENMOVEMENT

5. EXTORTEDMOVEMENT

6.MALADAPTED MOVEMENT

7. CREATIVEMOVEMENTS OF THE SELF

8.VICARIOUS MOVEMENT9. INTEGRATEDMOVEMENT

10. SPIRITUALMOVEMENT


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METHODOLOGY

1. DAPDraw yourself version

2. Interviews3. Essay: My story

I am

The world is

My relationship to the world is

4. Rorschach as a stimulus for a story


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PARAMETERSA. Leaving the given boundary

( yes / no and how)

B. Personification

( low, average and high)

C. Progression in the service of the self:

symbolic leap(7 symbolical elaborations)


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examples


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2. tension 3.frozen


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7 ti 8 i i


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7. creative 8. vicarious

9 integrated 10 spiritual


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9. integrated 10. spiritual


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SAMPLES4133


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FDU


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Ad1.

PERSONIFICATION


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LOWquality:

dominant

identification with parents

and teachers

AVERAGEquality:

dominant identification

with soc. stereotypes

HIGHquality:

idiosyncratic integrations


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Disintegration


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SUGGESTED READINGS

1. Barnlund, D. C. In terpersonal Communicat ion: Surv ey and Studies. Boston:

Houg hto n Miff l in 1968


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Houg hto n Miff l in, 1968.

2. Chapanis, A. Men, Machines, and Models, American Psychologist, 16:113131,

1961.

3. Deutsch, K. On Communication Models in the Social Sciences, Public Opinion

Quarter ly, 16:356-380, 1952.4. Gerbner, G. Toward a General Model of Communication, Audio-Visual

Commun icatio n Review, 4:171-199, 1956.

5. Isaksen, Murd oc, Firest ien and Treff inger: Understand ing and Recog nizing

Creativi ty: The Emergence o f a New disc ipl ine. Ablex, New Jersey, 1993.

6. Kaplan, A. The Conduct of Inquiry: Methodology for B ehavioral Science. San

Francisc o: Chand ler, 1964.

7. Kaufm an J.C. and Sterberg R.J.: The Internation al Handboo k o f Creativi ty.

Cambr idg e University p ress, 2006.

8. Mandi T: Communicology-Psy cholo gy o f Commun icat ion , CLIO, Belgrad e, 2003.

8. Mandic T: Psycho only for us. Damnjanovi I sinovi, Beograd, 2008.

9. Mortesen David: Communicat ion: The Study o f Human Communicat ion. McGraw-

Hill, New York , 1972.

9. Lackman, R. The Model in Theory Construction, Psychological Review, 67:113 -129, 1960.

10. Sereno, K. K., and Morten sen, C. D. Foun dation s of Comm un icat ion Theory. New

York: Harper & Row, 1970

11. Tubbs and Mos s: Hum an Commun ication . McGraw-Hil l , New York 1994.

12. Watzlawic k, P., Beavin, J., and Jack son , D. Pragmatics o f Hum an

Comm unicat ion. New York: Norton , 1967.


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Case study

PT

128


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1. VIDEO TAPE

2. NTERVIEW (in)

3. QUESTIONNAIRAE

4. DAP

5. MMPI

6. RORSCHACH7. INTERVIEW (out)

8. CREATING A STRATEGY

9. PERSONAL TRAINING

10. FOLLOW UP


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E N F J

22 44 6 56

Teacher


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ENFJ PROFIL

KONFLIKT : ISTP senzorno logiki introvert (majstor)

DOPUNJAVANJE: ISTJ logiko senzorni introvert (inspektor)

SUPER EGO FUNKCIJA: ESTJ logiko senzorni ekstrovert(administrator)

KONTRAST: INFJ etiko intuitivni introvert (humanist)

KRITIKUJE: ISFP senzorno etiki introvert (posrednik)

VI KONTROLIETE: INTP intuitivno logiki introvert (kritiar)

OPSENA INFJ intuitivno etiki introvert (liriar)

SRODSTVO: ESFJ etiko senzorni ekstrovert (ivotoljubac) KOOPERACIJA: ENTJlogiko intuitivni ekstrovert (preduzetnik)


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CRTE LJUDSKE FIGURE

VELIINA mali nasmejani iaglia POZICIJA ekstroverija optimizam

VERTIKALNA OSA deli detalje

STABILNOST u organizaciji detalja

SNAGA PRITISKA srednja

SIMETRINOST prisutna KVALITET RADA brizljivo

NAGLAAVANJE akcije


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HY Pd Ma


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HY Pd Ma

Disimulativni profil

Emocionalnost (impulsivnost, potiskivanje, negacije, konverzije)

Ranjivost (niska frustraciona tolerancija, osetljivost na obacivanje) Etiki konstrukti (univerzalnost-relativnost)

Aktivna ag AHI index: Pd+MA=31

Pasivna ag: PAI index (Hy+100)(Pd +2Pa) = 93

IDEALNI/REALNI EGO

Uurbani ritam(misao, govor, emocije, akcija)


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RORCSHACH

G 1ostalo detalji u odnosu

D preovladavaju

S nema

Forma FC

Boja CF

N ahromatskine

K iznudjen

1. celina: deo 2 kupna detalja u odnosu,

veni konflikt

2. ivo- neivo: 2 ruke,nikad

3.perc. ljudi: deca, lepo, veza

4. Tt: vena opasnost, Pa

5. Realnost: pela izazov, dobro

6. Sex: kornjaa, greka

7. Mm: hrana

8. Emot. Sc.: Ljudski organizam

9. After: Uvek zemlja i prirodauvek

10.Celina: vena borba dobra i zlanema opustanja


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1. Savreno 2.greka 3.haos 4. depresija (- -)

2. Zadovoljava 2.nesporazum 3. nepristojnost 4. nevoljen (- +)

3. uri 2.anksiozan 3. uvredjen 4. oajan (- -)

DRIVERS


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STRATEGIJAd (hi i ih ij )


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S KIM KOMUNICIRAM ENFJ , Hy Pd Ma (histericna psihopatija)

OSNOVNI CILJ:Zrelost i altruizam

PODCILJEVI:

1. KONTROLA EMOCIJA

2.ODGOVORNOST

3.REVIZIJA KONSTRUKATA: EGO IDEALA i SUPER EGA, REALNOST

AMBICIJA

STRATEGIJA: KOMUNIKOLOKO UENJE

TAKTIKE: TA, NLP, ELEMENTI PSIHOANALIZE

TEHNIKE: INTERVJUI, VEZBE

PROVERA SA TIMOM: OK

PROVERA SA KLIJENTOM- NAGLO PREKINUO SARADNJU POSLE36 SATI RADA( SAMO SAMNOM) I NIKOG NIJE PLATIO

SAMO CE NAS TIMSKI RAD

SPASTI

SUGGESTED READINGS


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Documents

204318950 Tijana Mandic HRM