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6 sigma 简介. 6sigma 概念 Ⅰ. 4sigma 的水平是 30 頁報紙中有 1 個錯字的品質水平 5sigma 的水平是百科全書中有 1 個錯字的品質水平 6sigma 的水平是小規模圖書館中有 1 個錯字的品質水平. 6sigma 概念 Ⅱ. 6sigma 概念(使用工具). 6 sigma 不同推進階段中,改善問題使用的統計工具. Y=f(x). Y=f(x). Question 2) 假如 X 良好的話,有沒有必要繼續實驗及檢查 Y ? 6sigma 活動是對根本原因的因素( CTQ )聚焦後,展開改善活動. 6sigma 各階段推進內容. - PowerPoint PPT Presentation

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  • 6 sigma

  • 6sigma4sigma3015sigma16sigma1

  • 6sigma

  • 6sigma6sigma

  • Y=f(x)

  • Y=f(x)Question 2)XY

    6sigmaCTQ

  • 6sigma

  • 6sigma6Sigma ProcessD-M-A-I-C5136SigmaD-M-A-I-C11

  • S(Total Sum of Squares):

    (Unbiased Variance):Sn-1

    or

  • (Parameter)Statistics)

  • SigmaSigmaSigmaStandard DeviationVariationSigmaSigmaDPUDefect Per Unit,PPM

  • SigmaSigma

  • TUSL or LSL)33Sigma

  • 60570

  • N6052N01270Z-

    75Z=22ZUSLLSL

  • Z-701 XZorXZZ2.010.0228

  • Z

  • Z- Z=3

  • Z-Z=6Z6

  • Zlt
  • 6 sigma1.5

  • 6Sigma3.4PPMCp=2.0Cpk=1.5

  • 4Block Diagram2.52.01.51.00.51 2 3 4 5 6PoorGoodPoorGoodZ stZ shift

  • 4Block DiagramABCDWorld Top

  • Process MappingProcess MappingProcessProcess MappingProcessProcessProcess

  • ProcessKey ProcessYield, Cost, Cycle timeProcess Loss/Cycle time//FlowQFDQuality Function Deployment)QFDCTQ

  • QFD ProcessPartCTQCTQQFDQFDCTQ

  • FMEAFailure Modes & Effects Analysis)FMEAFMEA ProcessBrainstorming

  • 80%20%

  • BrainstormingBrainstormingFree WheelingTeamIdeaRound RobinTeamIdeaCard MethodTeamIdea

  • BrainstormingIdeaIdeaIdeaLogic Tree(Structure Tree)Break-downMECEMECEMutually Exclusive and Collective Exhaustive)

  • Benefit[]/

  • Measurement

  • /Bottle Neck/Issue

  • Inch or

  • White NoiseWhite NoiseZ.st

  • Black NoiseBlack Noise

  • Line 123LineLine123456789Line1Line2Line3

  • Rational SubgroupRational SubgroupSubgroupSubgroupGrouping

  • Short-termCapability(6)Long-termCapability(3) SLSUltstststst4M

  • Six Sigmaor6

  • /Short Term Process Capability IndexZltltCpkZlt=3Cpk

  • Long Term Process Capability IndexZltltCpkZlt=3 Cpk

  • Gage R&RGage R&RBlindGage R&R

  • Gage R&R%ToleranceGage%Study Var20%ProcessGage R&R6 Project

  • Gage R&RGage R&RPartsgono go1V220

  • 4%Gage R&R=[320] 100%=15%

  • Gage R&RGage R&RMinitabGage R&RGraphP39

  • Gage R&RP38

  • Gage R&RX bar50%Parts

  • Gage R&RR

  • Gage R&RNumber of Distinct Categories=44Categories324

  • Gage R&RNumber of Distinct CategoriesNumber of Distinct Categories01Number of Distinct Categories24Number of Distinct Categories5

  • Gage R&RGage R&RMinitabGage R&R Study-ANOVA Method

    P36

  • Gage R&RR36

  • Gage R&R%Study VarGage R&R20%%ToleranceGage R&R

  • Gage R&RP35

  • Gage R&RGage R&RMinitabMonitor CoverSix Sigma ThemeSpec=2.31.53102

  • P34

  • Gage R&RGage R&RCTQSpec2.0000.015

    12(1-212.0032.0010.00221.9982.0030.00532.0072.0060.00142.0011.9980.00351.9992.0030.004R=0.015

  • Gage R&R= R/5=0.015/5=0.013=(5.15/1.19)(R)=4.33(0.003)=0.013=(0.0130.030100%=43.3%4.335.15/d* d*5.15Gage5.1599%

  • d*

    234511.411.912.242.4821.281.812.152.4031.231.772.122.3841.211.752.112.3751.191.742.102.3661.181.732.092.3571.171.732.092.3581.171.722.082.3591.161.722.082.34101.161.722.082.34

  • Gage R&RGage R&R252-3102-3

  • Gage R&RLinearityGage1

  • Gage R&R

  • Gage R&RStabilityTime1

  • Gage R&RBiasAccuracy

  • Gage R&RRepeatability1Repeatability

  • Gage R&RReproduceability)Reproduceability213

  • Gage R&RGage R&R

    Gage R&R6 Project

    Gage20%Accept20%-30%Accept30%

  • Gage R&R/Spec10%=0.0200.002

    Gage R&RSamplingSpec

  • Gage R&RGage R&RGage R&R StudyGage R&R Study3Repeatability(ReproduceabilityProcessSpec

  • Gage R&R Error

  • Gage R&RGage R&RGage R&RGageor YX

  • Rational SubgroupingRational Subgroup6 Sigma

  • Rational SubgroupX5MManMachine&MaterialLOTMethodMeasurement

  • Rational SubgroupingTV Back CoverRational SubgroupingXLotLot

  • SLSU

  • SLSUKM

  • KK=0Cp=CpkMMid-rangeTTolerancneSUUpper SpecSLLower Spec

  • SU

  • MinitabProjectXYX

  • P46

  • P47

  • P47

  • MinitabP48

  • Submit CommandP49

  • MinitabP50

  • CpCpkCpuCplPpPpkPpuPplZstZlt

  • MinitabP51

  • MinitabP52

  • DDefectorDODefect Opportunity

  • UUnitDPUDefect Per UnitDPODefect Per OpportunityUnit

  • DPMODefect Per Million opportunity1,000,000DPO 1,000,000 Six SigmaPND=None DefectPND=1-DPO

  • DPU/DPO/DPMO/P(ND)10010010 DPU/DPO/DPMO/P(ND)DPU=D/UDPU=100/100=1.0100%1

  • DPO=D/(UOpp)DPO=100/(10010)=0.1(10%)110%DPMO=DPO1,000,000DPMO0.11,000,000 DPMOP(ND)=1-DPO=1-0.1=0.9(90%)

  • YDPUre2.71828

  • r=0

    Y=e-dpuY0

  • Process Yield75034DPU/DPO/DPMO/Yield/Sigma10DPU==34 750=0.0453DPO=()=34 (750 10)=0.00453YieldY=e-dpu=2.7138-0.045=0.9559=95.6%

  • DPMO=DPO 1,000,000=0.0045 1,000,000=4,500PPM 45,000PPMSigma=Zinv(0.9556)+1.5(=1.71+1.5=3.21ZinvZ

  • YFT(First Time Yield)()YRT(Rolled Throughput Yield)

  • YNA(Normalized Yield)

  • VFTFirst Time Yield

  • A100Unit70%30%1515Final YieldYF[]85%First Time YieldYFTYFT70%

  • YRT(Rolled Throughput Yield)A3YRT/YND123YFT=80%YF=100%YFT=70%YF=90%YFT=90%YF=95%

  • YRFYFTYRT=0.80.70.9=0.504(50.4%)YND(Normalized Yield)n

  • YND(Normalized Yield)YFT=79.6%YND(Normalized Yield)SigmaYRF

  • Process Mapping

  • YRF=Y1Y2Y3Y4 = 0.99[0.910.990.99]1/30.970.98 =0.9035YNA=(YRT)1/3=(0.9035)1/4=0.9749()=1-0.9749=0.02510.0251ZZ=1.96

  • (YRT)MinitabP62

  • (YRT)MinitabP62

  • (YRT)MinitabP63

  • (YRT)MinitabP64

  • (YRT)MinitabP64

  • Analysis

  • GraphFocusingGraph

  • GraphGraphGraphGraph

  • GraphGraphMinitabCompressor333

  • GraphHistogramGraph>HistogramP67

  • GraphP67

  • GraphPlotGraph>PlotP68

  • GraphP68

  • GraphBox PlotGraph>Box PlotP69

  • GraphP69

  • GraphMatrix PlotGraph> Matrix PlotP70

  • GraphP70

  • Hypothesis TestFlatron MonitorLG Digital TVDigital TV6ToolTool019 PCS

  • Hypothesis Test(Null Hypothesis:Ho)or(Alternative Hypothesis:Hi)Ho

  • Hypothesis Test(Type Error:)(Type Error:)(Test Statistic)Ho(Significance Level)=0.05(or0.01,0.10)Ho

  • Hypothesis Test

  • Hypothesis Test[Sample()]Ho1=2Ho1=2=3=nHo 1=2Ho 1=2= 3 n

  • Hypothesis Test[]H112H11 2 1 2H11 2H11 2 1 2

  • Hypothesis TestZT-testF-test)F-test2x2(chi-Square)

  • Hypothesis Test/

  • Hypothesis Test(HoHi)=0.100.050.01ZTChi-squareP(Probability)(H1)P(Probability)(Ho)

  • Hypothesis Test(Ho) (H1)(Ho) (H1)()

  • Hypothesis Test(Ho)(Ho)0(Ho)0(Ho)MinitabP-Value(Ho)P-Value(Ho)

  • Hypothesis TestMinitabTransmission Housing10CTQ10CTQ8Fixture Brake&8FixtureFixureX

  • Hypothesis TestMinitabP76

  • Hypothesis TestP76

  • Hypothesis TestMinitab1P77

  • Hypothesis TestP77

  • Hypothesis TestMinitab1P78

  • Hypothesis TestP78

  • Hypothesis TestMinitab1P79

  • Hypothesis TestSampleTarget SampleTarget(Ho:H1Fixture 1Target Mean

  • Hypothesis TestMinitab2P80

  • Hypothesis TestP80

  • Hypothesis TestP81

  • Hypothesis TestX2Chi-squareGoodness of fit testorHoP1=P2==PnH1P1P2Pn50%

  • Hypothesis TestContingency TableHoH1)

  • Hypothesis TestEOX2Expected FrequencyObserved FrequencyX2

  • Hypothesis TestX2(Chi-square)3MonitorN=309Monitor4X2(Chi-square)(Ho)H1

  • Hypothesis TestABCD

  • Hypothesis TestHoH1

  • Hypothesis TestMinitabP84

  • Hypothesis TestP84

  • Improvement

  • ANOVAANOVAYXY

  • ANOVAY(Factor)(Level)(Sum of square)Balance/Unbalance

  • ANOVA One Way ANOVA21Balance ANOAV2 DoE=Design of Experiment

  • Y X &

  • Y()X(

  • (Logic Tree)YnX63%Y

  • YGage R&R20%

  • XBlocking

  • Flow Chart&Process MappingRolled Through Yield

  • Blocking

  • 2Y

  • 10NoiseBlockingSample

  • Unit

  • Run Sample

  • NoiseNoise

  • BlockingBlockBlockingBlockingBlockingBlocking

  • 3

  • Mechanism

  • GRAPHCapability AnalysisHistogramBox PlotParetoScatter PlotCube PlotMain effect plot&Interaction plot&

  • P-valueT-testF-testChi-square(ANOVA Tables(Regression)

  • //Y

  • +/-2

  • Cost

  • YCTQ

  • 1(A1:60A2:65A3:70A4:75312

  • (A)(Kg/mm2)

    A1A2A3A48.448.599.348.928.368.919.418.928.288.609.698.74

  • MinitabP97

  • P97

  • P98

  • P98

  • P99

  • P99

  • 2(Yield%)(A)A1(180 )A2(190 )A3(200 ) A3(200 ) (B)B1MB2QB3P

  • A

    BA1A2A3A4B197.698.699.098.0B297.398.298.097.7B396.796.997.996.5

  • MinitabP101

  • P102

  • P102

  • P103

  • P103

  • A3=200B1

  • (Factorial Design)nk2nn23nn3

  • (Factorial Design)22(A0A1)Mold(B0B1)(balance)4

  • (Factorial Design)

    A0A1B031165821108872352517454643B1228430373829134218211823249486735

  • (Factorial Design)MinitabP106

  • (Factorial Design)P106

  • (Factorial Design)P107

  • (Factorial Design)P108

  • (Factorial Design)P108

  • (Factorial Design)P109

  • (Factorial Design)P109

  • (Factorial Design)P110

  • (Factorial Design)P110

  • (Factorial Design)P111

  • (Factorial Design)(mix)1mold-1mold(mix)Main effects plot

  • (Factorial Design)Interaction PlotP112

    (mix,mold)

  • (Factorial Design)23XYXYXY

  • (Factorial Design)Cube plot

  • (Factorial Design)(mix)1mold-1mold

  • (Factorial Design)23FilterFilet2

  • (Factorial Design)Run22(Yield)221

  • (Factorial Design)

    RUNTempTimeConc.Yield1-1-1-16521-1-1433-11-146.5411-1435-1-1159.561-11447-11151811143

  • (Factorial Design)MinitabP115

  • (Factorial Design)P115

  • (Factorial Design)P116

  • (Factorial Design)P117

  • (Factorial Design)P117

  • (Factorial Design)P118

  • (Factorial Design)P118

  • (Factorial Design)P119

  • (Factorial Design)P119

  • (Factorial Design)Main effects plotP120

  • (Factorial Design)Yieldtemp/time/concplot GraphLow Level(-1)[(-1)]High Level(1)[(+1)]

  • (Factorial Design)Interaction plotP121

  • (Factorial Design)Temp*TimeTemp*ConcTime*Conc

  • (Factorial Design)Cube plot4651606544434443temp-1-11timeconc11

  • (Factorial Design)temp(1)time(1)conc(1)temp(1)time(-1)conc(-1)

  • (Fractional factorial design)(Fractional factorial design)

  • (Fractional factorial design2n3n

  • (Fractional factorial design(Fractional factorial design)Screening/(Fractional factorial design)

  • (Fractional factorial design)25P124

  • (Fractional factorial design)253216X1X2X3X4X5=-1X1X2X3X4X5=+1

  • (Fractional factorial design)X1X2X3X4X5=+116

  • (Fractional factorial design)P125

  • (Fractional factorial design)2516222222

  • (Fractional factorial design-1-1+1X1+1-1+1X3X4-1+1X2-1+1X5

  • (Fractional factorial design423-123+or-42X3Z1X2

  • (Fractional factorial designX1X2X32X3 Column=X1 X2 ColumnX1 Column=X2 X3 ColumnX2 Column=X1 X3 Column-1-1+1X1+1-1+1X2X3

  • (Fractional factorial design255(liter/min)%RPM

  • (Fractional factorial design

  • (Fractional factorial designMinitabP129

  • (Fractional factorial designMinitabP129

  • (Fractional factorial design

  • (Fractional factorial designP129

  • (Fractional factorial designP130

  • (Fractional factorial designP131

  • (Fractional factorial designP131

  • (Fractional factorial designP132

  • (Fractional factorial designP133

  • (Fractional factorial designP133

  • (Fractional factorial designP134

  • (Fractional factorial designP134

  • (Fractional factorial designMain effects plotP135

  • (Fractional factorial design

  • (Fractional factorial designInteraction plotP136

  • (Fractional factorial designcatalyst*temperaturetemperature*concentrate 233

  • (Fractional factorial designCube plot67655655606952784945636110159395

  • (Fractional factorial design+12%+1180-13%

  • RegressionRegression/PointYXy=a+bx+error a= b=

  • Regression12112

  • RegressionRegreesion )?Vital FewYXY

  • RegressionVital Few

  • Regressionab

  • Regressionab0

  • RegressionXX

  • RegressionMinitabLOT

    LOTX10203040405060607080Y2029506070859095109120

  • RegressionP141

  • RegressionP142

  • RegressionP143

  • RegressionP143

  • RegressionP144

  • RegressionFITSYman-hour=4.17+1.48 lot sizeResidualerrorC4=C2-C3

  • RegressionResidualResidualPlotResidual0Residual(Normal Distribution)Residual

  • Regression

  • Regression

  • Regression

  • RegressionResidualP146

  • RegressionP146

  • RegressionP147

  • RegressionP147

  • RegressionStat>Besic Stactistic>Normality Test Variable:Resi 1,Value=0.269

  • Regression(Residual) P148

  • Regressiony=a+bx,a=4.71b=1.48Constant P-ValueH00,0H10,0H04.710

  • RegressionP-ValueH0Lot size=orH1Lot size orP-Value=0.00SR-Sq

  • RegressionR-Sq(adj)Fitting

  • RegressionP150

  • RegressionP151

  • RegressionLOTXYR-Sq=98.5%R-Sq65%P-Value=0.269, Normality Test

  • (Control)

  • Projectprocessprocessprocess

  • //Process Foolproofproject

  • Six SigmaYCTQSystemsamplingKnow-how

  • Six SigmaMechanism

  • Six Sigma

  • Control ChartSPC=Statistical ProcessStatisticalprocessProcessControl

  • Control ChartSPC=Statistical ProcessWhite Noise(Black Noise

  • Control ChartProcessSubgroupProcessProcesssubgroupsubgroupProcess

  • Control ChartSPCStatistical Process Control)LogicOutputControllerProcessINPUTOUTPUTSAMPLENoise

  • Control ChartYSix SigmaInputY

  • Control ChartProcessOutputProcess

  • Control ChartProcessProcessoutput

  • Control ChartProcessoutput3

    ProcessUCLXLCL

  • Control ChartControl Chart)

  • Control Chart

  • Control Chart3 99.73%2n6n=5

  • Control Chart& n
  • &X &R n
  • Control ChartMinitab10 Subgroup=25Subgroup Size=10=4.0341.045

  • Control ChartP61

  • Control ChartP162

  • Control Chart73.7127

  • Control ChartMinitabTeam97.1Flexible Time100

  • Control Chart

  • Control ChartP163

  • Control ChartP164

  • Control Chart1996Flexible Time39%18%

  • Control ChartSPC

    nA2A3D3D4B3B4d2d312.663.76------21.8802.65903.62703.6271.1280.85331.0231.95402.57502.5861.693088840.7291.62802.28202.2662.0590.66050.5771.42702.11502.0892.3260.864

  • Control Chart

    nA2A3D3D4B3B4d2d360.4831.28702.0040.0301.9702.5340.84870.4191.1820.0761.9240.1181.8822.7040.83380.3731.0990.1361.9640.1851.8152.8470.82090.3371.0320.1841.8160.2391.7612.9700.808100.3080.9750.2231.7770.2841.7163.0780.797

  • Control ChartA23D31+3D41-3d2d3

  • Control ChartRun253511002

  • Control ChartUCLCLLCL

  • Control Chart(Run)

  • Control Chart5Run6Run7RunUCLCLLCL

  • Control ChartCycleCLLCLUCL

  • Control ChartTrendUCLCLLCL

  • Control ChartUCLCLLCL

  • Control ChartUCLCLLCL

  • Control Chart32/3UCLCLLCL

  • Control ChartUCLCLLCL

  • Six Sigma ReviewReview

    1)Field SVCYProcess Map, Logic Tree, Minitab

  • Six Sigma Review

    2)YGRPIssueDataRational Subgroup PlansampleProcessReviewsamplesubgroupData

  • Six Sigma Review

    3)MinitabY

  • Six Sigma Review

    4)4-Block DiagramIssueZ.stZ.ltGraphYprocessgraph/Project issue&

  • Six Sigma ReviewReview

    1)XANOVAPareto DiagramScreening DOERegression

  • Six Sigma Review

    2)XYPlotChart(CTQ)Box PlotRegressionANOVA(T-Test)Screeing DOEX

  • Six Sigma Review

    3)CTQCTQProcessIssue

  • Six Sigma ReviewReview

    1)Regression/ANOVADOEoutputCube Plot YP-Value

  • Six Sigma Review

    2)/specXRegressionCQTsampleRational Subgroup Plansample

  • Six Sigma Review

    3)CTQYProcess OptimizationactionProcessDesign

  • Six Sigma ReviewReview

    1)DesignX&CTQYactionwhowhatwhenwherewhyhowchecksschedule