215
國立臺灣師範大學圖書資訊學研究所 碩士學位論文 指導教授 吳美美 博士 書後索引編製行為研究 研究生 陳啟亮 中華民國 九十七年一月

A Research of Book-indexing Behavior

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In this study, the researcher conceptualized the model of back-of-the-book indexer’s indexing behavior. The researcher used multiple methods to inquiry back-of-the-book indexer’s indexing behavior. Data collected by interview and cases in literature. CWA, Instance-proposition analysis, concept map technology were used to transcripts and content analysis. RGT was used to draw the mental strategies of a indexer. ATLAS.ti and RepIV are softwares for data analysis.

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  • Lily & Sandy

    HaizNatashaSShopping

    &

    ilya

    Jerry

  • RGT

    CWA- ATLAS.ti

    RepIV

  • Abstrat

    This study is a qualitative approach information behavior research. The

    researcher used multiple methods to inquiry back-of-the-book indexers indexing

    behavior. Data collected by interview and cases in literature. CWA,

    Instance-proposition analysis, concept map technology were used to transcripts and

    content analysis. RGT was used to draw the mental strategies of a indexer. ATLAS.ti

    and RepIV are softwares for data analysis.

    In this study, the researcher conceptualized the model of back-of-the-book

    indexers indexing behavior. The explanation power of this model was examined by

    Indexing Room Metaphor. This study proposes three arguments:

    1. Back-of-the-book indexers depend on their term-selecting-project more than

    simple term-selecting-judgement in entity selecton.

    2. Back-of-the-book indexing behavior is a continuously projecting and deciding

    activity.

    3. The information resources used in back-of-the-book indexing are not merely

    content itself, but involving social information resources and indexers personal

    experience.

    Finally, the researcher discussed some applicational and theortical issues in this

    study.

  • We have systems that work. That is to say, these fortuitous mixtures of

    professional know-how and technology called systems gather, operate on, and

    provide information to an amazing array of people in every kind of imaginable

    situation. (Taylor, R. S., 1986:2)

  • ii

    ........................................................................................................... 1

    ............................................................................................ 1

    ........................................................................................ 3

    ............................................................................................ 8

    ............................................................................................ 9

    .......................................................................................... 11

    ...................................................................................... 13

    .......................................................................................... 13

    .................................................................................. 19

    ................................................................... 21

    .................................................................................................. 28

    ...................................................................................... 29

    ...................................................................................... 29

    .............................................................................. 30

    RGT .............................................................................. 40

    CWA .................................................................. 62

    - ................................................................................. 70

    ....................................................................... 78

    .............................................................................. 80

    .................................................................................. 87

    ........................................................................... 87

    ................................................................... 99

    .............................................. 116

    ......................................................... 126

    ................................................................. 136

    ......................................................................... 153

    ............................................................................................ 171

    ................................................................................ 171

  • ........................................................................ 172

    ............................................................................................... 176

    .................................................................................... 180

    ............................................................................................................. 183

    ............................................................................................... 189

    ..................................................... 190

    ............................................................. 192

    ......................................................... 199

    ......................................................... 200

    ......................................................... 201

    : ................................................................................. 202

    ........................................................................................ 204

    -- (EXCEL ................................................................... 205

  • iv

    1 ................................................................... 38

    2 (CWA) ............................................................ 64

    3 .................................... 65

    4 WDA - ................................................. 69

    5 ....................................................... 88

    6 ....................................................... 90

    7 ................................................ 93

    8 ....................................................... 96

    9 ..................................................................... 100

    10 3-17 ........................................................... 102

    11 ................................................ 102

    12 ........................................................... 103

    13 RGT ................................................................ 105

    14 FOCUS ...................................................................... 107

    15 PrinGrid ..................................................................... 112

    16 ................................................... 117

    17 ........................................................... 123

    18 ................................................... 126

    19 9-77 ........................................................... 127

    20 ............................................ 129

    21 (indexers indexing questions) .. 129

    22 ........................................................... 131

    23 .................................................................................. 141

    24 Cindex ................................... 146

    25 "Sky index" ......................... 146

    26 TW-W Execl ........................................ 147

    27 ........................................................... 154

    28 ................................................................... 156

  • 29 ................................................... 156

    30 ................................................... 163

    31 9-109 ........................................................ 163

    32 ................................................................... 165

    33 ....................................................... 169

  • vi

    1 ........................................................... 20

    2 .................................... 21

    3 ........................................................................... 32

    4 ................................................................... 32

    5 ...................................................................................... 33

    6 .................................................................................. 34

    7 ................................................................... 39

    8 ............................................................... 56

    9 ........................................................... 57

    10 ..................................................... 58

    11 ..................................................................... 60

    12 ............................................................................ 85

    13 Cy DJ ............................... 104

    14 ....................................................... 135

  • 80

  • 2

    3M

    67

    American Society of

    IndexersASI 1978 Wilson AwardF1F

    /

    1 http://www.asindexing.org/site/WilsonAward.shtml

  • 3

    /

    Dervin Nilan

    1986

    (Dervin & Nilan,

    1986)

    R. S. Taylor(1982, 1986) Turing

    (1950)Turing test

    R. S. Taylor

    R. S. Taylor 1982

    Taylor (, 1994)

  • 4

    (R. S. Taylor,

    1986)

    Taylor

    (value-added

    spectrum) Taylor

    Taylor

    Taylor

    Taylor

    Taylor

    Taylor

    Taylor

    ()-(

    )

  • 5

    Taylor

    (Turing Test)

    (information-processing)

    (artificial intelligence)

    (Turing test)

    (Alan Turing)

    (Turing machine)

    (Harnad, 1992; Turing, 1950)

    ()

  • 6

    (Turing-indistinguishability)

    (Chinese Room Argument)

    John Searle (1980)(Chinese room

    argument)Searle (Strong AI)

    Searle AI

    (1)(2)(2)

    AI Searle Turing

    s

    Searle

    Searle

  • 7

    ( AI )

    F2F

    (Harnad, 2001)Searle

    Searle

    1980 20

    Searle Searle

    AI(axiom)

    (Searle, 1984, 1990)

    (A1)

    (A2)

    (A3)

    Searle

    -- Searle

    (Searle-In-the-Room, SIR) Searle (Room-In-the-Searle,

    RIS)--

    2 (The Behavioral and Brain Sciences, BBS)BBS

    (Open Peer Commentary)

    1000

    JCR 2005Impact factor(9.885)BBSSCI 6088

    SSCI SCI

    BBS

    (Harnad, 2001)

  • 8

    Searle

    -

  • 9

  • 10

    RGT

  • 11

  • 12

  • back-of-the-book index

    book index

    (index)

  • 14

    (

    )

    (

    , 1979)

    (collection)(item)

    () (ANSI

    Z39.4-1968 F3

    Index Indicare

    Table

    (, 1995)

    Louis Shores 1737

    Alexander Cruden (Concordance to the Bible)

    1848 William F. Poole Index to

    Subject Treated in the Review and other Periodicals 1802

    1911 (, 1980, p. 1)

    (CNS

    13223, -)

    3 (1994)

  • 15

    (Index)(, 1995)

    (

    , 1995)

    ()()

    (,

    http://edic.nict.gov.tw/tudic/start.htm)

    a systematic guide to items contained in or concepts derived from a collection.

    These items or concepts are represented by entries arranged in a searchable

    order, such as alphabetical, chronological, or numerical. This order is normally

    different from that of the items in or concepts in the collection itself. (ANSI

    Z39.4-1984)

    (elements)

    ()

  • 16

    (, 1980)

    (

    , 1993)

    Diodato (1994)

    (index)

  • 17

    -

    Entry:

    (, 1995)

    (heading)(proper

    name)(subject name)

    (main heading)(subentry)

    (locator)(reference)

    (Cross-reference)

    (1980)

    (alphabetical) -

    -

    ()

    (category) -

    (concordance) -

  • 18

    (fact-index) -

    (1995)

  • 19

    Tagging

    Folksonomy

    --

    (non-fiction)

    (Knight, 1979)

    --

  • 20

    (, 2005)

    (1996) 846

    (1994)

    1454

    1.2 (2004) 1064

    2002~2003 33

    3.1%

    (2005)2004

    1

    1,286

    532

    386

    368

    328

    310

    294

    252

    238

    219

    (, 2005 38)

    2005 12

    2647 463 (

    17.52%)

  • 21

    273 ( 10.33%

    58.96%) 64

    13.82%

    2

    273 64

    100% 13.82%

    463 273 N=273 58.96% 10.33%

    20 90 Milstead (1994)

    ...

  • 22

    Diodato (1994)()

    (sub heading)(line-by- line)

    (run-on)

    (letter by letter)(word by word)

    (duplicate)(see)

    Jorgensen & Liddy (1996)

    (1)(name/title)(2)

    /(see/see also)(3)

  • 23

    Knight(1969) Training in indexing

    Langridge(1969)Subject heading

    (1980)

    1980

    (2006)

    Knight (1979)Indexing, the art of

    Ward (1996)

  • 24

    Knight

    (Art)

    (, 1980) Diodato

    & Gandt (1991)

    Chan(1981) (1)

    (2)(3)

  • 25

    Langridge(1989) (Subjcet analysis)

    (summarizing)

    Langridge (1)(2)

    Shaw Fouchereaux(1993)(1)

    (about)(2)

    A. G. Taylor (1999)

    (1)(2)

    Sauperl (2002)

    (a)(subject assessment)(b)(assignment)

    P. Wilson(1968)

    (purposive way)

    Wilson

    (figure-ground way)

  • 26

    Wilson

    (constantly-referred-to method)

    (appeal to unity)

    Beghtol(1986)(aboutness)

    (meanings)

    (aboutness)

    Beghtol Teun Van Dijk Walter

    Kintsch

    (1)

    (2)(3)

    (4)

    Farrow (1991) Beghtol Teun Van Dijk Walter

    Kintsch

    (top-down / conceptual indexing)

    (bottom-up / perceptual indexing)(scan)

  • 27

    in this paper we.

    Farrow Beghtol Farrow

    Beghtol

    Albrechtsen (1993)

    (simplistic conception)

    (content-oriented conception)

    (requirement-oriented conception)

    (pragmatic)

    Albrechtsen

    Mai(2005)

    Mai (document-

    centered)(domain-centered)

    (document-oriented)(subject matter)

    (index term)(1)

    (2)

  • 28

    Mai

    Hjorland & Albrechtsen 1995 (domain

    analysis)(Hjorland & Albrechtsen, 1995)

    90

  • (naturalistic research)

    (presupposisitions)

    (Lofland & Lofland, 2005)

    RGTCWA-

  • 30

    Denzin (Denzin, 2000)

    (interviewee)(informant)

    II Smith Kells (2005)Inside Indexing

    Cy RGT

    /

    Cy, Lc, W

  • 31

    RGTXX X XX50 X

    X XX- XX70X

  • 32

    11

    13 3XCyRGT

    3

    Ch ,

    Cy DJ CYB-Cy NLJ-Cy

    F DJ

    G

    Hh

    Hc , WY-Hc

    Lc , CR-Lc DJ CJK-Lc

    HN-Lc CJB-Lc SLEB-Lc

    LJ-Lc

    Lh

    K II-K

    P , RI-P IRT-P

    S II-S

    W , TW-W

    Y

    CyHcLcKPSW

    4

    Cy

    Hc

  • 33

    Lc

    K

    ASI 1998

    P

    S ASI 90s

    W

    5X

    DJ

    RGTII

    Inside Indexing

    5

    CR-Lc , Lc

    CJK-Lc Lc

    HN-Lc Lc

    CJB-Lc Lc

    SLEB-Lc Lc

    LJ-Lc Lc

    DJ-Cy Lc, F, Cy

    DJ-Lc Lc, F, Cy

    CYB-Cy Cy

    NLJ-Cy Cy

    TW-W W

    WY-Hc Hc

    RI-P P

  • 34

    IRT-P P

    II-K K

    II-S S

    F4F (1)

    (3)

    6

    TW-W CYB-Cy

    Lh CR-Lc Ch

    WY-Hc RI-P

    IRT-P

    DJ-Cy

    DJ-Lc

    II-K

    II-S

    4

  • 35

    12

    3

    CyLcW

  • 36

    ACFG

    ABCGHI

    AC

    AC

    A C

  • 37

    -

    DJ-Cy

    Miles & Huberman (1994)

    Miles & Huberman

    (reduction) (display)/(conclusion

    drawing and verification)

  • 38

    data reduction

    data displaying

    /conclusion drawing/ verification

    data collecting

    = (analysis)

    1

    Miles & Huberman (1994)

    RGT

  • 39

    7

    () (CWA)

    (WDA)(AA)

    () (WDA)

    () (CWA)

    -

    RGT () (PCA),

    -

    ATLAS.ti

    RGT ATLAS.ti

    RGT

  • 40

    RGT

    F5F(Repertory Grid Technique, RGT)

    (construction of meaning)RGT

    (Beail, 1985) RGT

    ()

    RGT

    RGT

    RGT

    RGT

    RGT

    X XX XX99 X

    RGT George A. Kelly (1955)

    RGT

    5 Repertory Grid Technique RGT

    RGT

  • 41

    RGT

    (ontology)

    RGT (construction) Kelly

    Kelly (corollary)

    (construction corollary)

    (construct) Kelly

    RGT

    1. (elements)

    2. (constructs)

    3. (grid)

    Kelly RGT (Role

    repertroy grid test)

    RGT

    (role)

    (Gammack & Robert A,

  • 42

    1994)

    164B

    165B

    RGT

    (Homogenous)

    Easterby-Smith (1980)

  • 43

    (Representative coverage)

    Beail (1985)

    166B

    RGT

    RGT Beail (1985)

    Gammack & Robert(1994) RGT

    (stimuli)

    (Constructs)

    Kelly

  • 44

    Yorke (1985)

    (sex)(acclimatize)

    Kelly

    /

    (--)

    (supply constructs)

    Kelly

    (Yorke, 1985)

    (elicit constructs)(triad)

    (dyadic)(card sorting)(laddering)

    RGT

    RGT

    1. (Triad method) Kelly

    (minimum context card)

  • 45

    2. (dyadic)

    Yorke(1985) Kelly

    Kelly

    Yorke

    3. (card sort)

    4. (laddering)

    (Why)

    (how)(what)

    grid (Easterby-Smith, 1980)

    (difference)

    (opposite)

  • 46

    Kelly 20-30

    Easterby-Smith(1980)

    10*10

    Easterby-Smith(1980)

    (pre-emptive)

    (constellatorial):

    -//

    (propostional)X / Y X / not XKelly

    X / Y Yorke(1985) X / Y

    /

    (yes/no)5 7

    Kelly RGT

    Kelly

    Kelly

    /

    Kelly Bannister(1960)

  • 47

    (ranking)

    (rating)

    Yorke(1985)

    Likert-scale

    Likert-scale Likert-scale

    RGT

    RGT

    Yorke(1985)

    RGT

    1.

    (laddering)2.

    3.(

    )

  • 48

    RGT

    RGT

    RGT

    RGT

    Easterby-Smith(1980)

    Easterby-Smith

    (Principle Components Analysis, PCA) INGRID (Slater, 1977)

    grid

    PCA 80%

    (Cluster Analysis) FOCUS (M. L. G. Shaw & Thomas, 1978)

    ()

    RGT

  • 49

    RGT

    RGT

    RGT

    RGT

    RGT

    RGT

    RGT

  • 50

    DJ

    DJ

    RGT 10-15

    15

    15

    540

    15

  • 51

    167B

    /

    Gottlob

    Frege (proper name)(common name)

    ()()

    /

    /

    /

  • 52

    /

    (1992)

    (particular) F6F

    98

    (a) (the)/(a/an)

    (the)

    (a/an)

    (/

    )

    /

    (v)+(adj)+(n)(adj)+(n)

    ,

    6(particular)

  • 53

    X192X

    DJ 540

    168B

    169B

    (proper nouns)(common

    nouns)(abstract nouns)(collective nouns)

    8 ( 56

    (Digital

    Stores)[c][u]

    -

  • 54

    [u]:

    133 24.63%

    70%

    [u.domain]: Content

    AnalysisDigital Library

    94 17.41%

    [u_adj]: Educational

    6 1.11%

    [u+adj]: [u+adj]

    Library without wall

    116 21.48%

    +n

    [u]

    ++

    [u]adj+noun

    [u+adj]

    [u+adj]

  • 55

    n+vadj+v

    [u_sentence]:

    12

    2.22%

    [u+and]: and,

    15 2.78%

    (grouped record

    display)[u_sentence][u+adj]

    [u+adj+and]: 2

    0.37%

    [c]:

    (collective nouns)

    (proper name)/

    /

    47 8.7

    [c+adj]:

    43 7.96%

    [c.domain]:

    OPAC Online Public Acess Catalog

    OPAC

    OPAC 70

    12.96%

    xx

    DDCLCMARC

  • 56

    [c+and]: and,

    2 0.37%

    8

    [c] 47 8.70% 14

    [c.domain] 70 12.96% 21

    [c+adj] 43 7.96% 13

    [c+and] 2 0.37% 1

    [u] 133 24.63% 39

    [u.domain] 94 17.41% 28

    [u_adj] 6 1.11% 2

    [u_sentence] 12 2.22% 4

    [u+adj] 116 21.48% 34

    [u+and] 15 2.78% 5

    [u+adj+and]

    2 0.37% 1

    540 100.00% 162

    30

    EXCEL CEILING

    162

    170B

    -

    540

    162

  • 57

    -

    -[t]

    [p][s]

    -[a]

    [b][c]

    [.obj][.sub]

    [.iso][.cpx]

    [.eng]

    [.cons]

    - 144

    3x3x4x2x2 DJ 162

    9

    .eng .cons .iso .obj .sub .cpx

    [a] 44 35 3 76 25 109 213 70.76%

    [b] 2 4 34 8 7 1 50 16.61%

    [c] 0 4 21 8 5 4 38 12.62%

    .eng .eng .iso .obj .sub .cpx

    [t] 46 35 38 85 28 108 259 86.05%

    [p] 0 4 3 0 4 4 11 3.65%

    [s]

    0 4 17 7 5 2 31 10.30%

    46 43 58 92 37 114 301

    15.28% 14.29% 19.27% 30.56% 12.29% 37.87% 100.00%

    162 301 - 1.82

    70.76%-

    86.05%

  • 58

    10

    .eng .cons .iso .obj .sub .cpx

    (a-t) 44 31 1 76 23 105

    (a-p) 0 4 2 0 2 4

    (a-s) 0 0 0 0 0 0

    (b-t) 2 4 34 7 5 1

    (b-p) 0 0 0 0 2 0

    (b-s) 0 0 0 1 0 0

    (c-t) 0 0 3 2 0 2

    (c-p) 0 0 1 0 0 0

    (c-s) 0 4 17 6 5 2

    .eng:

    .cons:

    .iso:

    .obj:

    .sub:

    .cpx:

    171B

    DJ 11 144

    15 RGT

    -

    (4+2)

  • 59

    5 13

    [.eng][.cons] 15

    RGT 15

    -

    (c-s)(EXCEL)

    -

    -

    172B

  • 60

    15 X 11

    X

    11

    N

    .cpx a-t [c.domain][u.domain] 26 10 417.2 p.121

    .obj b-s [c] 1 1 409.1 p.105-107

    .iso b-t [u.domain] 6 3 419.2 p.50

    .iso b-t [u] 2 1 405.2 p.331

    .iso c-p [u] 1 1 409.2 (in ) p.128-129

    .sub b-p [u] 2 1 411.2 (in ) p.331-332

    .cpx a-t [u] 5 4 405.1 (Affordability) p.27-28

    .iso c-s [u][u+adj] 8 6 404.1 p.219-221

    .sub a-p [u][u+adj] 1 1 404.1 (in ) p.22

    .cpx a-t [u_adj][u+adj][u+and] 3 1 417.2 (ratcher-shaped) p.271

    .iso c-t [u+adj] 2 2 421.2

    (in

    ) p.13

    * a-t [c+and] 5 5 422.1 / p.151(at.cons)

    .cpx a-t [u.domain] 9 2 405.1 (Subject Heading) p.64

    * a-t [c] 14 10 421.1 p.21(at.cpx)

    .iso b-t [c][c.domain] 5 1 419.2 p.169(bt)

    RGT

    15 4x6

    Centre for Person-Computer Studies RGT

    RepIV

    DJ Cy RGT

    RGT

  • 61

    RepIV

  • 62

    CWA

    (Cognitive work analysis, CWA) Rasmussen

    (Rasmussen, Pejtersen, & Goodstein, 1994)

    CWA Rasmussen 1960 Riso

    (Sanderson, 2003)

    Rasmussen

    (cognitive systems engineering)

    (Sanderson, 2003; Vicente, 1999)

    (general system thinking)(adaptive control systems)Gibson

    (Ecological Psychology)

    Sanderson (2003)

  • 63

    OPAC()

    (Fidel & Pejtersen, 2004)

    (Pettigrew, Fidel, & Bruce, 2001)

    (constraint)

    (characteristics)

    (Fidel & Pejtersen, 2004)

    (Weinberg, 2003)

    (Rasmussen, Pejtersen, & Schmidt, 1990)(Fidel & Pejtersen,

    2004)

  • 64

    -

    Dimensions of Cognitive Work Analysis

    -

    2 (CWA)

    Fidel & Pejtersen(2004)

    CWA

    CWA

    X 3XX65 X

    CWA(Work Domain Analysis, WDA)

    -(Means-End Analysis)-(Parts-Whole

    Analysis)(Activity Analysis, AA)

  • 65

    , ,

    -

    1

    2

    3

    4

    5

    5

    7

    6

    3

    Rasmussen et.al. (1990)

    WDA

    (Work domain analysis, WDA)WDA

    (Rasmussen et al., 1994)

    (reverse engineering)

    (psycho-analysis)

  • 66

    (end)

    (mean)-

    -

    delimitation of the work system

    -the means-ends relations

    -the part-whole relations

    Pettigrew et. al. (2001)

    (traditional or system-oriented

    approach) Dervin & Nilan (1986)

  • 67

    (socio-technical)

    ()

    -

    WDA -WDA

    -

    WDA

    1. Goals & constraints

  • 68

    2. Abstract functions & priorities

    3. General work activities & functions

    4. Physical processes

    5. Physical configuration & anatomy

    Rasmussen, J., Pejtersen, A. M., & Goodstein, L. P. (1994) CWA

    -

    Fidel

    & Pejtersen (2004)

    --

    How

    Why

    -(end)

  • 69

    4 WDA -

    Fidel & Pejtersen (2004)

    -

    WDA -

    (zooming in)(zooming out)

    --

    -

    -

  • 70

    -

    Schutz (mutual knowledge) (Schutz & Wagner, 1970)

    -

    CWA

  • 71

    (instance)

    (fact)(reality)

    (reasonable)

  • 72

    (proposition)

    (Strauss & Corbin, 1997, p.

    70)

    (abduction) Charles S. Peirce

    (reasoning)Peirce

    (logical

    reasoning)

    (deduction)

    (abduction)

    (induction)

    (, 1999)

    (fact)

  • 73

    -

    (Strauss & Corbin, 1997,

    pp. 91-95)

    (axial coding)

  • 74

    ATLAS.ti network view

    (node)

    (concept map) Novak 1970 (Cornell

    University)

    Novak (1982)

    David Ausubel

    Ausubel (constructivism learning)

    (prior knowledge)(framework)

    (assimilation)

    Novak

    ATLAS.ti

    (Muhr, 1991)--

    ATLAS.ti

    Muhr(1991)

  • 75

    ATLAS.ti Network view

    Novak & Canas (2007)

    1. (create context)

    2. (construct a Focus Question)

    3. (identify key concepts)Novak 15-25

    (parking lot)

    4. (construct a preliminary concept map)Novak

    (Post-i)t IHMC CmapTools (Caas et al., 2004b,

    http://cmap.ihmc.us)

    5. (seek Cross-link)

    (link words)

    (sentences in the boxes)(string map)

    6.

  • 76

    (Joseph D. Novak & Caas, 2006; Strauss & Corbin, 1997)

    (Joseph D.

    Novak & Caas, 2006)

    (

    )

    ATLAS.ti network view

    ATLAS.ti

    ATLAS.ti

    ATLAS.ti

  • 77

    ATLAS.ti Network view

    ATLAS.ti

    WDA --

    (problem solving)

    -(weakness

    method)

    (Gagne, Yekovich, & Yekovich, 1998) CWA

    (end)

    (mean)-

    -

  • 78

    Miles & Huberman (1994)

    /

    /(external validity/transferability/fittingness)//

    (utilization/application/action orientation)

    (objectivity)

    (reliability)

    (DJ)

    (Cy) RGT

  • 79

    ATLAS.ti

    (internal validity)

  • 80

    12 X X

    85 X

    I

  • 81

    (Flower & Hayes, 1981; Hayes, 1989)George Kelly

    (Kelly, 1955)Kelly

    (Role Construct Repertory Test)

    (Repertory Grid Technique,

    RGT)

    X

    XX X X40X

    II

    RGT

    RGT

  • 82

    (Cognitive work analysis, CWA)

    CWA(Rasmussen et al.,

    1994; Vicente, 1999)

    (Rasmussen et al., 1990)

    (Fidel & Pejtersen, 2004, 2005)

    (Sanderson, 1998, 2003)CWA

    CWA

    -

    CWA

    CWA

    CWA

    ATLAS.ti

    (concept map ATLAS.ti Network view )

    CWA

    -

    X XX X XX X-

    X

  • 83

    (schema)

    Inside indexing--

    (think aloud)

    Amazon

    -

    code

    -(instance)

    ATLAS.ti

    ATLAS.ti

  • 84

  • 12

    I

    (2005.12-2006.06)

    1.

    2.

    3.

    1.(2005.11)

    2.(2005.11)

    3.(2005.12)

    (2006.07-2006.10)

    RGT

    1.

    2.

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    3. RGT

    1.

    Kelly

    2.

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    II

    (2006.11-2007.04-)

    RGT

    1.CWA

    2.-

    3.ATLAS.ti

    1. CWA(2006.11)

    2. ATLAS.ti Network view

    (2007.01)

    3.

    (2007.04)

    (2007.04-)

    1. Visio

    CWA-WDA

    CWA-AA

    2.

    1.inside indexing

    (2007.05)

    2.meeting

    (2007.05-)

    1.

    2.

    1.

    (2007.05)

    2. Weber, Schutz, Parsons,

    Garfinkal, Giddens

    (2007.06-09)

    3.

    (2007.08)

    (2007.11-)

  • (WDA)

    WDA

    (ends)(depends)(activities)(tools)

    (strategy)(approach)

  • 88

    Schutz(1967)(projet)

    -

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    ///////..

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    1

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    5

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    9

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  • 89

    -

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    X 5X

  • 90

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    (Activity Analysis Diagram)

    6

  • 91

    Polanyi (1962)

    X

    X X 92 XX XX 95 X

  • 92

    Lc B

    (2:69)

  • 93

    (gathering)

    (re-phrasing)

    (decide access

    route)

    (sorting entry)

    7

    DJ

    ... Cy

    ...

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    Cy

  • 94

    (3:17-18)

    II-K

    I create a main heading for NIMBY because it is an attitude that many people

    are familiar with and I imagine this heading getting a lot of use.(9:108)

    [ NIMBY

    ]

    NIMBY Not In My Back Yard

    NIMBY

    Mulvany (1994)

    (1)

    (2)

  • 95

    /

    X99X X118 X

    (Schtuz, 1967)

  • 96

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    X XX XX155 X

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  • 97

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  • 98

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  • 99

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  • 100

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  • 101

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  • 102

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  • 104

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  • 105

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  • 106

    PrinGrid

    3

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    75 6

    75 5

  • 107

    14 FOCUS

  • 108

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  • 109

    ()

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  • 110

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    /

  • 111

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  • 112

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  • 113

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  • 114

    15 3

    (Affordability)(ratcher-shaped)

    (

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    -

    /

  • 115

  • 116

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    (1)(2)

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  • 117

    ()

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    (A)

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  • 118

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    (17)(18)

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  • 119

    ...

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    context helps the readers because they will need less time to understand the

    entry. Closter, New Jersey and Montgomery County, Maryland are easier to

    understand than Closter and Montgomery County. (9:28)

    [

    ..]

  • 120

    Lancaster(1998)Translation

    ()

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    ......

    (3:13)

    "the", "a/an"

    growth cost, cost of growth

    cost

  • 121

    RT

    -

    xx(8:10)

    II-K

    K in-migration

    K

    in-migration

    Adding an in-migration entry for this passage illustrates how I sometimes

    reveal relationships that arent overtly presented in the text itself. (9:105)

    [

    ]

    c

    ...

  • 122

    (3:18)

    (a)(b)

    (c)

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    (access point)

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  • 123

    17

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  • 124

    (3:18)

    II-S

    II-K II-S

    (13)(12)(15) (19)

    (16)(20)

  • 125

  • 126

    (WDA)

    18

    ()

  • 127

    (11)(12)(13)

    (A)

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    (17)

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    9:77 ( X 19 9-77X)II-K

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  • 128

    -

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    ('d)

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    (projecting)(monitoring)

  • 129

    20

    (indexers indexing questions)

    9:77

    is a

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    (questionabout author's argument's

    opposition)

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    this book)

    (question aboutauthor's argument's position)

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    this book)

    (question aboutwho will buy it)

    (question aboutauthor's aboutness)

    (indexers indexingquestions)

    (questionabout the point of make someone

    familiar this topic to buy this

    book)

    (reader-orientedindexing question)

    (text-orientedindexing questions)

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    (question abouttext aboutness)

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    21 (indexers indexing questions)

    (indexing problem condition)

    II-S II-K

    (1)

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  • 130

    (2)

    ( DJ-Cy,WY-Hc, RT-P)

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    (3)

    ( 9:77 )

    (problem solving)

    Rasmussen (1994)

    ()

    know-how

    X

    XX XX166 X

  • 131

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    (gathering)

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    22

  • 132

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  • 133

    977

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    8:7

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  • 134

  • 135

    14

  • 136

    (Borko &

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    135X

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  • 137

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  • 138

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  • 139

    ......(3:25)

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    (3:30)

    (approach)

    (index card)

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    (index card holder)(index

  • 140

    card box)

    (shoes box)

    Mulvany(1994)Book indexing

    1. (marking the page proof)

    Mulvany

  • 141

    23

    Mulvany (1994)

    2. (creating entries on index cards)

  • 142

    3.

    Book indexing"Getting Start"

    ()

    (the depth of

    indexing)

    (Salton, 1988; Wellisch, 1991)

    Mulvany

    (Salton, 1988)

    ()

  • 143

    (Mulvany,1994:63)

    Chicago Manual

    13 7% 300

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    (

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    10% 8-10

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    Mulvany

    (Over-index strategy)

    (Mulvany, 1994:50)

    II-K WY-Hc

  • 144

    K: "I overindex during this step because I find it easier to whittle down a long

    index than to inflate a short one. .... My tendency to overindex manifests itself

    in my first draft in several ways."(9:51)

    Hc: (7:3)

    (two-passes

    strategy)(iterative approach)

    II-S(Sherry L. Smith)

    (first pass)Smith

    CIndexSmith

    (aboutness)

    Smith Smith

    (flag)

    X X X128X

    (second pass)Smith

  • 145

    Smith Cindex

    FIND ALLCindex DOS

    Smith Cindex

    Smith

    Cindex

    (computer-aid)

    ( II-S CINDEX II-K Sky Index)

    ( WY-Hc Word RT Excel)

    ()

    Mulvany Book indexing

    ()

    Excel

  • 146

    24 Cindex

    25 "Sky index"

    TW-W W EXCEL

    TW-W

    .

    EXECL

    ()

  • 147

    ()

    26 TW-W Execl

    Smith

    FIND ALL

    --

    --

  • 148

    1. ()

    (8:13)

    x:

    w:

    (6:13)

    2.

    x:

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    x:

    w:

    x:

    w:

  • 149

    x:

    w: (6:7)

    3.

    w:

    x:

    w: A

    B (6:28)

  • 150

    WY

    (Cy, F, Lh, P)

    WY-Hc

    /

    (Hc[], Lh[

    ])

    P 10

    (over-index)

  • 151

    /

    WY-Hc

    /

    (7:5)

    WY

    Hc

  • 152

  • 153

    ATLAS.ti auto

    coding

    ( :

  • 154

    27

    (known)

    (knowing)

  • 155

    ( DJ)

    ATLAS.ti auto-coding

    IDENTIFY:=aware*|encouter*|familia*|flag*|find*|gain*|give me

    a|identif*|kn[eo]w*|notic*|realiz*|reveal*|pick*|perception|see|seek*|underst*|*

    *|**|**|**|**|**

    see/

  • 156

    [/]

    28

    XXX128X

    29

  • 157

    (aboutness)

    ......

    (3:13)

    I decide what each discussion is about. Once I have identified the primary

    aboutness,(9:24)

    []

    I consider how the information answers potential questions of readers as well as

    deciding what that section is about. In his book Lancaster provides terms I find

    useful in describing a couple of different types of my analysis decisions:

    conceptual analysis (deciding the aboutness) and translation (deciding what

    terms to use when describing the aboutness for readers).(9:80)

    [

    Lancaster

    ]

  • 158

    (pattern)

    Another of my editorial changes involves the in-migration discussion on pages

    42-44. I originally created this main heading for discussions in other parts of the

    book. While editing, I realize that in-migration is a concept that also applies

    to page 43 even though there arent explicit mentions of in-migration in the

    passage. (9:105)

    [ 42-44 (in-migration)

    43

    ]

  • 159

    in-migrationin-migration

    in-margration

    Lc

    Lc

    600 1000

  • 160

    X

    Lc

    X

    Lc

    L

    X

    Lc

    (2:37)

    1. (2:37)

    2.

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    Lc(

    )

    X()

    Lc

    (2:10)

  • 161

    K

    Translating passages for users is a very important aspect of my analysis process.

    Because of this, my analysis is dependent on the assumptions Ive made about

    Fodors audience and the kinds of information they need when turning to my

    index. In a way, Im role-playing when I analyze a piece of text. I am wearing

    their shoes and asking their questions. To do this effectively, I need to have a

    clear and accurate understanding of my target audience and their

    information-seeking behavior.(9:81)

    [

    Fodor

    ]

    K

  • 162

    3.

    (1) (see readers understanding about this topic,

    domain knowledge)

    (2) (identify reader term)

    Ideally, my clients would provide character sketches of their target audience for

    each book. In the real world, I usually define readers for myself. I like to have a

    handle on a books audience before I start creating entries, although I often

    adjust my impressions throughout my process.(9:61)

    [

    ]

    -

  • 163

    30

    II-K

    31 9-109

    Deciding to provide access form quality of life to this passage makes a

    significant impact on the structure of my index. Because this concept is implicit,

    I want to make sure that I consistently analyze this and other unstated ideas

    such as businesses, citizens, and ecology. This decision results in

    increased time and energy that I spend reading between the lines, looking for

    relationships between stated and unstated concepts, and determining whether

    the unstated topics are pertinent and warrant entries being created for them.

    (9:109)

    [

  • 164

    ]

    ()

    Hc

  • 165

    (7:13)

    (assumption)

    (known)

    auto-coding

    32

    ASSUME:=[anticipat*|assum*|imagine*|**|**|**|**]

  • 166

    ......

    II-S

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  • 167

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    II-S (9:22, 9:66)

    II-K(9:155) K

    2004

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  • 168

    I create main headings for each myth using terms that I imagine readers will

    look for. I dont create subheadings for each specific myth under the main

    heading myths about growth. In thinking about the variety of readers

    questions that are answered by this passage, I imagine questions like where is

    the myth about subsidizing business to create good jobs? I cant see many

    people looking under myths for answers to questions like this. I can see them

    looking for specific topics addressed by each myth. (9:88)

    [

    (myths)

    ]

    X 33

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  • 33

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    Searle

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  • 176

    Giddens

  • 177

    T. D. Wilson

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  • 178

    T. D. Wilson

    (seeking-centered)

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    (Krikelas 1983; Savolainen 1995;

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    (Krikelas 1983; Wilson 1994; Haythornthwaite 1996;

    Williamson 1998; Pettigrew 1999; Rioux 2005)

    (Krikelas 1983)

    (Chatman 1996, 1999, 2000; Wilson 1997;

    Solomon 2005)

  • 179

    (Schtuz, 1967; Weber,

    1993)

    Weber

    Weber (behavior)(action)

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  • 180

    (sense-making)

    Taylor (R. S. Taylor, 1967)

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    (1993)

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    (1991)

    --

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    20052004

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  • 188

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  • 190

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