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อินโดนีเซีย เปนหมู เกาะที ่ใหญที ่สุดในโลกตั้งอยู ระหวางคาบสมุทรอินโดจีน และทวีปออสเตรเลีย และระหวางมหาสมุทรอินเดียและแปซิฟิก มีพื ้นที ่ 1,904,569 ตารางกิโลเมตร และมีประชากร ประมาณ 248 ลานคน / บรูไนดารุสซาลาม หรือ บรูไน เปนประเทศที ่ตั ้งอยู บนเกาะบอรเนียวในภูมิภาคเอเชียตะวันออกเฉียงใต ชายฝงทางดานเหนือจรดทะเลจีนใต พรมแดนทางบกที่เหลือจากนั ้นถูกลอมรอบดวยรัฐซาราวัก มาเลเซียตะวันออก บรูไนมีพื ้นที ่ 5,770 ตารางกิโลเมตรและมีประชากร ประมาณ 4.28 แสนคน บรูไนเปนประเทศผูสงออกน้ำมันเปนสินคาหลัก มี GDP สูงเปนอันดับที ่ 20 ของโลก
• ชาวอินโดนีเซีย 48% เปนชนชั ้นกลาง โดย 95% ของชาวอินโดนีเซีย รับประทานอาหารครบทั้ง 3 มื ้อ อาหารฮาลาลมีความสำคัญ และนิยมรับประทานขาวเปนอาหารหลัก อินโดนีเซียนำเขาขาวจากประเทศไทย• อาหารสำหรับมื ้อเชาของชาวอินโดนีเซีย สินคาประเภทขนมปง ชาวอินโดนีเซียบริโภค 17% มีโอกาสในการ ขยายตัวสูงถึง 31% สินคาประเภทกวยเตี ๋ยว ชาวอินโดนีเซียบริโภค 9% มีโอกาสในการขยายตัวสูง 15%• 1 ใน 3 ของชาวอินโดนีเซียนิยมรับประทานอาหารนอกบาน โดยรานอาหารในปจจุบันไมเพียงแตเนนการ ใหบริการดานอาหารนั ้น แนวโนมที ่สำคัญสำหรับรานอาหารในอินโดนีเซีย คือ การสรางประสบการณใหม ใหแกลูกคา (Overall Dining Experience) อาทิ การตกแตง การสรางบรรยากาศ• รานอาหารหลายสาขาที ่ ไดรับความนิยมในอินโดนีเซีย ไดแก KFC, Pizza Hut, Hoka Hoka Bento• คานิยมในการบริโภคของประเทศอินโดนีเซีย 1) ชอบสะดวก ไมยุ งยาก 2) ชอบพิเศษ/เฉพาะ 3) ชอบอรอย แมจะไมดีตอสุขภาพ 4) ชอบแบบดั้งเดิม 5) ไมชอบคลอเลสเตอรอล 6) ใสใจสุขภาพ 7) ระวังน้ำหนักตัว• บรูไนนำเขาสินคาอาหารจากตางประเทศเปนหลัก มีหางสรรพสินคาที ่สำคัญที่สุด คือ หาง Hua Ho • ชาวบรูไนมีสัดสวน ชาย:หญิง เทากับ 52:48 ประชากรสวนใหญมีอายุ 20-45 ป นับถือศาสนาอิสลาม แอลกอฮออลจึงเปนสิ่งตองหามในบูรไน ชาวบรูไนนิยมรับประทานอาหารนอกบาน การเปดรานอาหารนั้น ทำได ลำบาก เนื่องจากการขอใบอนุญาตจากทางการมีขั้นตอนที่ยุงยาก
จัดโดย กรมสงเสริมการคาระหวางประเทศ กระทรวงพาณิชย รวมกับ Win/Gallup International Association (GIA)และ บริษัท อินโฟเสิรช จำกัด
FOOD&BEVERAGEEXPORT IN ASIA-PACIFIC
A SUMMARY OF
มายเหตุ: ทานสามารถศึกษาขอมูลขางตนในเชิงลึกไดจากการดาวน โหลดไฟลพรีเซนเทชั ่น จากลิงค http://www.hightail.com/download/OGhjN3RlUzc1UjZKUmNUQw (ภายในวันที ่ 11 พฤศจิกายน 2556)
ประเทศอินโดนีเซียและบรูไนดารุสซาลาม
ASIA PACIFIC Regional Meeting 2013
INDONESIA
YOUR KNOWLEDGE PARTNER
We’ve developed into
the largest independent,
Indonesian MR company
We’re the TOP5
market research
company in Indonesia
DEKA was
established
In Jakarta
Our Philosophy
We seek to provide to our clients,
Research and Consulting services...
That deliver high quality,
relevant and fresh insight...
Our Mission
Our Mission
...With well thought out
conclusions and
‘added value’
recommendations....
Our Mission
...and excellent client-services
based on a high level of
professionalism...
Our Expertise
Household Personal care Consumables Automotive
Tourism and travel
Social StudiesBanking, Financial
& Investment
Shopper &
retail study
Our strength
And with over 800 professional,
well – trained interviewers in Jakarta
and other main cities across Indonesia.
Representatives : Aceh, Padang, Jambi, Palembang, Lampung,
Bengkulu, Batam, Yogyakarta, Solo, Bali,
Mataram, Manado, Makassar, Kendari,
Pontianak, Banjarmasin, Balikpapan,
Samarinda, Palu, Ambon, Jayapura
Branch Offices Surabaya, Medan, Bandung, and Semarang
Head – Offices are in JakartaBusiness Management & Full Service Office – Wolter Monginsidi
Field Office - Antasari
Project Management & DP Office- Cilandak
Field project management and facilities
Three
FGD rooms
CLT
facilities(CAPI & Mobile
devices)
160
CATI
stations
In-house EDP
Eye-tracker
Our commitment for high quality
And our dedication to the high – quality
of our work means we are the First and
only agency in Indonesia to achieve…
ISO 20252
ASIA PACIFIC Regional Meeting 2013
INDONESIA
SHOPPING HABIT
DEKA MARKETING RESEARCH
Indonesia offers good opportunity for retail business,
modern stores grow rapidly
TRADITIONAL market become
MODERN market
Traditional Market
13,450 units in 2010
2,6 million seller
8,1% unit reduction / year
Modern Market
18,152 unit in 2011
Rp. 135 billion turnover
in 2012
Daily needs
Vegetables Meat
Toilettries Detergent, etc
What
people buy
in modern
market?
In JAKARTA 1,868 units of minimart in
Februari 2012
153 units of traditional market
owned by PD Pasar Jaya
Source: Tempo publication, DEKA process
Some popular modern stores
MINIMARKET 16,768 retail unit in 2011
20.1% growth each year
6,585 outlets in 3rd quartal 2012
29% are franchise,71% are managed by
their own
8,039 outlets in June 2013
40% are franchise,60% are
managed by their own
80% in Java, 20% outside java
STARMART 7-ELEVEN LAWSON
132 outlets in 2011 57 outlets in 2011 50 outlets in 2012
SUPERMARKET 1,230 outlets in 2011
decreased 10.7% compares to 2007
HYPERMARKET 154 outlets in 2011
increased 50% compares to 2007
CONVENIENT STORES (CVS)
Source: Tempo publication, DEKA process
Opportunity
visitors are males are under 26 years old
But
women are
the bigger
spenders!
older shoppers
Buy more!
Minimarket and CVS have a large potential to increase their customer base,
as current profile of visitors shows a rather narow demographic.
are affluent
they spend
less than
‘C’ shoppers
ButBut
Almost
Source: DEKA Shopper research 2013, exit interview with 750 minimarket/CVS shoppers, Jakarta
Opportunity
There is room to increase customer basket size
by combining Pre-Store Marketing and In-Store Promotional Activities,
as they are seen to have positive effect on purchase.
Almost 80% purchases are decided
pre-visit
About 5% who did recall buying an item in
promo, spend more than those who didn’t
Pre-store
Marketing
In-store
Promotion
Source: DEKA Shopper research 2013, exit interview with 750 minimarket/CVS shoppers, Jakarta
Minimarket & CVS rating
The SVR Index is a composite score based
on shoppers overall satisfaction with the
visit, whether the visit improved their
perception of the chain, and likelihood of
recommending the chain.
Source: DEKA Shopper research 2013, exit interview with 750 minimarket/CVS shoppers, Jakarta
7-Eleven
Alfamart
Indomaret
Circle K
Lawson
3.8
3.2
3.2
2.6
2.3
Shopper Visit Rating (SVR Index)
ASIA PACIFIC Regional Meeting 2013
INDONESIA
EATING HABIT
DEKA MARKETING RESEARCH
Indonesian highly relied on RICE for meals
Opportunity for dietary diversification
95%Indonesian do have
complete meal(3 times a day). Only few
who skip either breakfast
or lunch or dinner
What do they eat for BREAKFAST?
Rice (not plain)
32% Plain
white rice
33%Side dish
(egg, chicken, tofu)
17%Bread
9%Noodle
8%Vegetables
Beverage during breakfast, mainly plain water and sweet tea
12% coffee
9% milk
Source: Deka Research on eating habit Q3 2012 in 5 major cities (Jkt, Bdg, Sby, Mdn, Mks), 916 adults age 18+
OR
Potential to be
increased up to 31%
Potential to be
increased up to 30%
Potential to be
increased up to 15%
43%
Source: Deka Research on eating habit Q3 2012 in 5 major cities (Jkt, Bdg, Sby, Mdn, Mks), 916 adults age 18+
Indonesians love to snack
NOT SNACKING, 21%
4 TIMES, 4%
3 TIMES, 12%
TWICE, 31%
ONCE, 31%
Fries are very popular snack and very easy to find anywhere
Cookies, candies, RTD beverages dominate items bought for snacking
78%people consume
something during
snacking time
(in between meal)
What do they eat for snacking
(non-packaged F&B)?
16%Meatball
18%Tea
24%Fries
9%Cake
18%Coffee
What do they eat for snacking
(packaged F&B)?
67%Cookies
45%Candies
36%Bread
36%
Chocolate
41%Isotonic drink
39%Juice drink
33%Coffee
Fries are typically sold by
independent small sellers. They are
very scattered that creates big
challenge to managePackaged F&B consumption is
dominated by a few categories
� Opportunity for diversification
Source: Deka Research on eating habit Q3 2012 in 5 major cities (Jkt, Bdg, Sby, Mdn, Mks), 916 adults age 18+
Source: Deka Research on eating habit Q3 2012 in 5 major cities (Jkt, Bdg, Sby, Mdn, Mks), 916 adults age 18+
Opportunity…
more are seen to eat-out during lunch & dinner
What do they eat for
LUNCH & DINNER?
82%Plain white rice
72%Side dish
(egg, chicken, tofu)
36%Soup
82%Drink
Eating is also considered as a mean for socialization.
As we see 2/3 of Indonesians often eat with
the company of families or friends.
Culinary business in Indonesia is no longer focused only on
serving good food, but offering an overall dining experience
� hospitality business
1 in 3 people
is seen eating out
for lunch & dinner.
22
Place to eat out
Weekdays
Place to eat out
Weekends
Fast Food
restaurant 67%
Permanent food stall
31%
Restaurant 7%
Non permanent
food stall 22%Food Court 9%
Fast Food restaurant
19%
Permanent food stall
61%
Restaurant
14%
Non permanent
food stall 42%
Food Court 6%
Local food stalls are a favorite place to eat out in general. While fast food restaurants tend to be saved for the weekends
Source: Deka Research on eating habit Q3 2012 in 5 major cities (Jkt, Bdg, Sby, Mdn, Mks), 916 adults age 18+
Popular chain restaurants
*Number of outlets in 8 main cities
Source: DEKA Desk research
KFC 221
Pizza Hut
Hoka hoka bento
Es teler 77
CFC
Mc Donald
Starbucks
152
120
119
99
83
81
24
7 segments that map out the eating attitude of Indonesians
Weight Watcher, 7%“Heavy dinner can gain weight,
for that I try to limit it’”
Ignorants, 16%“I don’t mind to consume food
containing MSG, as long as the
taste is good”
Classic Traditional, 14%“I feel not having a meal
if I haven’t eat rice”
Health Geeks, 10%“I tend to eat healthy food, even
sometimes doesn’t have good taste”
Exclusives, 19%“Good food can be found
from the high price”
No Hassle, 21%“I like practical food, no need
for complicated preparation”
Anti Cholesterol, 12%“I stay away from food containing
high fat or coconut milk or innards”
Source: Deka Research on eating habit Q3 2012 in 5 major cities (Jkt, Bdg, Sby, Mdn, Mks), 916 adults age 18+
ASIA PACIFIC Regional Meeting 2013
INDONESIA
The Generation
of Middle Class
DEKA MARKETING RESEARCH
The Generation of Middle Class
Indonesia Bureau of Statistics, World Bank, QASA process
DEFINITION:� High Class: Daily expenditure > 6 USD� Middle Class: Daily expenditure 2 - 6 USD� Low Class: Daily expenditure < 2 USD
48% Middle Class…
has increased the economic growth through the consumption sector.
The Generation of Middle Class
Flight Transportation
International Flight has increased by 13% annually from the last 6 years.
Total passengers of 11 Million in 2012
Indonesia Bureau of Statistics, QASA process
Visit Thailand…
Number of Indonesian Visitors
Source: Data from Department of Tourism, Ministry of Tourism and sports
227,205
286,072
370,795
448,748
2009 2010 2011 2012
The Generation of Middle Class
Mobile Phone Penetration
55%60%
76%
83%
20092010
2011
2012
Indonesia Roy Morgan and QASA process
Credit Card
Credit Card in Indonesia has grown
6.5% from 2010 to 2011
Motorcycles & Cars
Domestic Sales is the Highest growth in
ASEAN with 23% p.a
ASIA PACIFIC Regional Meeting 2013
INDONESIA
Brunei
Brunei’s Population
Source: worldbank, Brunei statistics bureau
388394
401407
412
2008 2009 2010 2011 2012
Population (in 1000 people)
1.5% growth rate
Total Population
66%
11%
20%
3%
With total area 5,765���, Brunei
has small population and it’s
population growth rate also low.
Divided into 4 districts, Brunei-
Muara district, is the most
densed region in Brunei.
67%13%
10%
10%
Moeslim
Buddhist
Christian
Others
Population by Religion
Brunei Economic Profile
Source: worldbank, Brunei statistic bureau (JPKE)
37,094
27,212 30,880
40,244 41,127
2008 2009 2010 2011 2012
GDP per Capita (in USD)
GDP per Capita Brunei is the 4th largest LNG producer in the world
The oil and gas industry has
contributed to almost 50% of
Brunei’s GDP.
Other half of GDP are contributed
from other industry : forestry,
agriculture, and service sector.
GDP per capita of Brunei is the
20th largest in the world
Unemployment Rate
Source: Trading economics, Brunei statistical bureau
With 48% labor force from total population,
Brunai has low number of
unemployment , and it is keep decreasing
each year.
3.4 3.7 3.5 2.9
1.9 1.1
2008 2009 2010 2011 2012 2013
Unemployment rate
Brunei is dominated by young population.
Unemployment rate
48%52%
Population by Gender and Age
FemaleMale
Some facts about Brunei’s eating habit..
Public sale and
consumption of alcohol is
prohibited in Brunei,
therefore most of the
restaurants do not sell
alcoholic drinks.
However non-moeslim
still can buy alcohol in
limited number.
Brunei is dependent on import for their
food needs.
Eating out is generally high.
Food business is dominated by
local restaurants.
It is quite difficult to get permit to open a
restaurant in Brunei.
3 types of eating place in
Brunei:
Hawker-Style Food. Offers
variety of delicacies with cheap price.
Can be found widely in Brunei such as
along Brunei River in dowtown Bandar
Seri Begawan and in Pasar Gadong.
Restaurant Dining. Brunei offers
many kind of restaurant dining, from
asian food to western. Many of local
restaurants are family-run enterprises.
Fast food. Some restaurant chains
such as KFC, Pizza Hut, and Mc Donald
are available in Brunei, but in a limited
number. One of the famous local
restaurant franchise is Ayamku which
is offers fried chicken.
Place for Shopping
The largest shopping mall , Yayasan Complex
Sultan Hasanah Bolkiah
Aroi Food Court
AV Enterprise
B. Foot
Bata Store
Bata Store
Burbuja EnterpriseChang Ein Hong Watch Dealer
Etude House
Guardian
The Body Shop
The Face ShopOther Department Stores & Supermarket in Brunei (sorted by name)
Abdul Wahab Complex Princess Inn Department Store
Cempaka Complex Seri Aman Complex
First Emporium & Supermarket Seria Plaza
Hua Ho Department Store Sim Kim Huat
Jaya Hypermart Soon Lee Megamart
Kota Mutiara Department Store Supa Save
Utama Grand The Mall
Milimewah Department Store Times Square Shopping Centre
Pertama Store Union Department Store
Giant Seri Q-Lap Mall
The largest chain stores in Brunei, Hua Ho Department
Store is a popular one-stop shop for locals.
Minimarkets and stores are more
individually owned.
Travelling abroad for shopping, leisure and
entertainment is very common