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MICROFINANCE BUSINESS PLAN
Submitted by:
Aarohan
Field: Microfinance
Team Members: Ashutosh Khetan, Dr. Lalit Mendhe, Aditya Maheshwari,
Sangeetha Nair, Abhishek Srivastava
Email id & Contact No: [email protected], 09937161625
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Our Team
1. Ashutosh KhetanB.Com (Hons.), Bhagalpur University, Bihar.MBA (Rural Management), KSRM, KIIT University, Bhubaneswar.I have more than two year work experiences of which I have spent more than ayear in SKS Microfinance.I will be looking the Financial Issues (Portfolio Management, Risk Management& Accounting) in Aarohan.
2. Aditya MaheshwariB.A. (History, Political Science & English Literature), University of Rajasthan.MBA (Rural Management), KSRM, KIIT University, Bhubaneswar.I have more than one year work experience in sales and marketing in IPCAlaboratories limited.I will be looking Market and Product Development in Aarohan.
3. Sangeetha NairB.E. (Mechanical), Gujarat University.MBA (Rural Management), KSRM, KIIT University, Bhubaneswar.I will be looking Operations, MIS, and Human Resource department at Aarohan.
4. Abhishek SrivastavaB.Com (Hons.), Allahabad University, Allahabad.
MBA (Rural Management), KSRM, KIIT University, Bhubaneswar.I have one year experience as an Accountant.I will be looking Field Operations and Research wing at Aarohan.
5. Dr. Lalit R. MendheB.VSc., Nagpur University.MBA (Rural Management), KSRM, KIIT University, Bhubaneswar.
I will be looking Market and Product development with Aditya.
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Table of Contents
Section No Content Page No
i List of abbreviation 4
ii Executive summary 6
1 PROJECT BACKGROUND 9
2 INTRODUCTION 9
3 STRATEGIC OBJECTIVES 10
4 MARKET AND CLIENTS 14
5 PRODUCT AND SERVICES 16
6 EXTERNAL ENVIRONMENT 18
7 INSTITUTIONAL SETTING 21
8 ORGANIZATIONAL SETTING 21
9 MANAGEMENT INFORMATION SYSTEM 23
10 INTERNAL CONTROL SYSTEMS 24
11 FINANCING PLAN 30
12 MONITORING AND EVALUATION 33
13 CONCLUSION 34
S. No Annexure
1 Gross State Domestic Product at Factor Cost by Industry of Origin in Bihar 35
2 The District Wise Male & Female Population of Bihar 36
3 Coverage of Banking Services (Ratio of Demand Deposit Accounts to the adult population) 38
4 Comparative Cost Structure of Bank, NBFC and MFO 39
5 Average Branch Cost 406 Key Cumulative Numbers For Microfinance Operations 41
7 Monitoring Indicators 42
8 Projected Income Statement 43
9 Projected Cash Flows 44
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List of Tables
S. No Content Page No
1 Growth targets for microfinance operations 30
2 Repayment plan 31
List of Diagrams
S. No Content Page No
1 Organization diagram 22
LIST OF ABBREVIATIONS
BM Branch Manager
BPLRs Benchmark Prime Lending Rates
CEO Chief executive officer
CFO Chief Financial Officer
CSO Central Statistical Organization
CUG Common User Group
ECB External Commercial Borrowing
EPF Employee Provident Fund
GDP Gross Domestic Product
GSDP Gross State Domestic Product
HR Human Resources
HSBC Hongkong and Sanghai Banking Corporation
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MFOs Microfinance Organizations
NABARD National Bank for Agriculture and Rural Development
NBFCs Non Banking Financial Companies
PACS Poorest Areas Civil Society
PSBs Public Sector Banks
RRBs Regional Rural Banks
SCBs Scheduled Commercial Banks
SHGs Self Help Groups
SKS Swayam Krishi Sangham
RM Regional Manager
AM Area Manager
UM Unit Manager
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EXECUTIVE SUMMARY
Context
Providing financial services to poor people is expensive. Without access to small amounts of
capital, these poor cannot establish small enterprises of their own, and are consistently
vulnerable to crisis that requires emergency funds. The microfinance movement over the last
two decades has provided new hope to these people for increased financial independence.However, many Micro-Finance Institutions and Community Based Financial Institutions
(CBFIs) are struggling to meet the expectations of the communities they work with.
Concept
We will do village survey or see village profile from Block development office. If theresponse is positive people will be introduced about the company, product and its
services to be offered. If people show interest then they have to undergo three days
training sessions and an eligibility test. If they pass through the test the group will be
eligible for collateral free door step loan delivery.
Products and Services
Financial Services: we will provide innovative and customized loan products for all the
income generating activities to villagers and semi-urban people. These loan products will
be covered by the micro-insurance schemes. We will also provide health Insurance. We
will be following Grameen Bank of Bangladesh model.
The Market
The commercial microfinance sector in India has grown from a total portfolio outstanding
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Target Area (Bihar) and Clients
There is a definite need for starting an MFI in Bihar as officially more than a crore peoplelive below the poverty line in Bihar. Also, Bihar is one of the under financed state with
weak financial market and poor access to credit. The state is on the verge of growth and
development and microfinance as a tool for economic development can really play a big
role. SKS microfinance and CASHPOR have started their operation in Bihar over last 18
months in similar socioeconomic environment. There has been marked improvement of
in law and order situation in last one year.
Huge investments have been promised in Bihar in infrastructure and of late there has
been increase in political support for investment. Our target clients are poor women who
want to engage themselves in some income generating activities. Activities like Selling
milk, small kirana store, small hotels, vegetable vendors etc.
Market Opportunity
Our target segment is rural as well as urban population of Bihar. Considering the average
size of family being 6, the number of potential households in the rural areas project
districts will be around 6 million. Assuming only 50% of the potential household will be
the target audience of our products, the target audience household size will be
approximately 3 million. Assuming each household will need a loan of Rs 6000 once a
year, the potential market size will be Rs 18 billion.
Competitive Advantage
The three distinct competitive advantages which will give organization the ability to scale
rapidly while maintaining near-perfect portfolio quality:
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Potential risks and Mitigation Plans
Risk Mitigation Plans
Institutional Risk Setting up interest rates such that it may cover operating costs, cost of capital,
loan loss provision, and some surplus so that we can increase our outreach
Operational risk Maintaining Excellent Portfolio quality & Standardized operating System.
Rotating staff with proper human resource policies.
Proper cash Management system.
Financial Management Risk
Integrate accounting and portfolio management.
Maintaining both manual and automated system to verify cash and repayment disbursement
register
Financial Plan
To meet the objective of serving over 2 millions clients within five years, we are planning
to acquire sick NBFC which is registered U/S 10(25). It may cost near about Rs50,00,000
(Fifty lakhs) in acquiring sick NBFC. The promoters of the company will even put their
stake of Rs 50, 00,000 (Fifty Lakhs) through promoters equity.
NBFC Rationale
As we will currently be registered as a limited liability Non-Banking Finance Company
(NBFC), a legally recognized and Reserve Bank of India (RBI) regulated entity. As a
registered NBFC, we will enjoy the following benefits: Access to fund, diverse funding
sources, outreach potential, stakeholders involvement, attracts mainstream human and
capital resources etc.
Ownership Structure
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SECTION 1: PROJECT BACKGROUND
Aarohan is an initiative by enterprising KSRM students. The main reason we can come
up with this plan is lack of proper platform and mistrust in government machinery in
Bihar to deliver credit services to the people. The other reason being poor law and order
conditions, lack of entrepreneurial activity, flight of capital and quality manpower,
unemployment and high cost of capital. Thus, Bihar is caught in a vicious circle of low
productivity, low income and low growth.
We strongly feel that an organization can earn profit and use those profits for further
social activities.
The idea is to implement the successful economic models like GRAMEEN MODEL,
AMUL in context of Bihar to bring wealth of common people of Bihar. We plan to
demonstrate that professionals can turn entrepreneur in Bihar and catalyze the growth of
economic activity with the help of poor people.
SECTION 2: INTRODUCTION
2.1 Introduction
The commercial microfinance sector in India has been growing at a rapid pace for the
past three to four years. The commercial microfinance sector in India has grown from a
total portfolio outstanding of Rs.100 crore in 2002 to more than 6500 crore in 2006. This
growth, however, has been lopsided. More than 90% of the total microfinance portfolio
has been concentrated in the three southern states of Andhra Pradesh, Tamilnadu and
Karnataka. The states like West Bengal, Orissa and Uttar Pradesh have shown some
promise in the recent years. There is almost no activity in the bigger states of
Maharashtra, Gujarat, Madhya Pradesh, Jharkhand and Bihar.
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play a big role. SKS microfinance and CASHPOR have started their operation in Bihar
over last two-three years in similar socioeconomic environment. Their experience
suggests that it is possible to attain growth and sustainability in the Bihar.
2.2 Vision of Microfinance Operation
To become the largest integrated microfinance player in Bihar by 2014
The word integrated means the clients will be provided services like credit, savings, and
insurance services in the form of life insurance as well general insurance services like
health, crop, weather, cattle, etc.
2.3 Mission of Microfinance Operation
To run a profitable microfinance operation with transparency and accountability to all
stakeholders
2.4 Stakeholders
The main stakeholders of the operations are
Aarohan
o Advisory committee
o Board of Directors
o Employees
Funding agencies
Lending institutions like banks
Clients
Technical Support institutions
Life and General Insurance companies
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SECTION 3: STRATEGIC OBJECTIVES
3.1 Introduction
The strategic objectives of Aarohans Microfinance operations at the end of five year
Plan are
Women empowerment
Moving the bottom of pyramid clients out of poverty by facilitating creation ofwealth
More than 1,100,500 clients
More than Rs 990 Crores of loan disbursement
Less than 1% default rate
Portfolio at risk 60 days less than 1%
3.2 The Strategy
Aarohan will replicate Grameen model in Bihar for providing credit services to people. In
Grameen Model, to obtain loans, potential borrowers must form a group of five, gather
once a week for loan repayment meetings. These decisions incorporate a code of conduct
that members are encouraged to follow in their daily life e.g. production of fruits and
vegetables in kitchen gardens, investment for improvement of housing and education for
children, use of latrines and safe drinking water for better health, rejection of dowry in
marriages etc. The groups of the same village are federated into a Centre. The formation
of the groups - the key unit in the credit programme - is the first necessary step to receive
credit. Loans are initially made to one individual in the group, who is then under pressure
from the rest of the members to repay in good time. If the borrowers default, the other
members of the group may forfeit their chance of a loan. The groups perform as an
institution to ensure mutual accountability. Credibility of the entire group and future
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o A block or cluster of 50-60 villages
o Presence of bank branch
o Accessible by kutcha road throughout the year
o Presence of petrol pump
The procedure for client acquisition and servicing is as follows
1. The Field Worker (FW) will travel to the village to obtain a village profile, and
will conduct the Introductory Meetings (IM).
2. If the village response is positive the FW will start the three day group training on
group processes and basic financial literacy that will culminate with the Eligibility
Test (ET) conducted by the branch manager.
3. Once the group passes the test each group member becomes member of the
organization and can apply for a loan in the centre meeting, which will be held
once weekly.
4. In the first center meeting, three of the five member group can apply for a loan, to
be disbursed the following week. Then the remaining two members can be
Village Profile Res onse IM
Day 3Group training
Res onse
Day 2Group training
Day 1Group training
Group is eligibleFor loan
ETResult of ET
Passed
Failed
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3.3 Expected Social and economic Outcomes
A survey by Grameen bank has shown that about 42% had no income earning occupation
at the time of application of the first loan. Thus, the Grameen Bank has helped to
generate new jobs for a large proportion of the members. Only insignificant portion of the
loans (6 per cent) was diverted for consumption and other household needs. About 50 per
cent of the loans taken by male members were for the purpose of trading and shop
keeping. 75 per cent of loans given to female members were utilized for livestock,
poultry raising, processing and manufacturing activity. As with Grameen bank original
experience, Aarohan expects that similar employment creation will take place among
clients in the Bihar. Aarohan will itself employ near about 1000 employees in its area of
operation in five year.
Most of the loans will be used for farming, livestock, poultry raising, processing,
manufacturing activity, trading and shop keeping. The capacity building programmes
provided by Aarohan will make the clients aware and capable of fighting the social evils
on their own. The clients will be encouraged to stand for local bodies and seek
participation in social processes. Aarohan expects the members to move up the economic
ladder by increase in productivity as well as scope of business and operations of its client.
Summing up, Aarohan hopes to create an impact in terms of women empowerment,increase in income, employment creation, and upward social mobility of its clients
family.
3.5 The Strategic advantage of Aarohan
The three distinct competitive advantages which will give the organization the ability toscale rapidly while maintaining near-perfect portfolio quality:
i. Operational Efficiency by real-time portfolio monitoring
We will be having excellent, flexible and in house software for our real time
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sector at various levels. The quality of education and experience is an added
advantage for the organization. Aarohan will also recruit from leading rural
management schools like KSRM for heading the operations in different region.
iii. Culture of Innovation: Continuous process of innovating through technology,
operations and management. We will be having our business development team
who will be continuously striving for innovating other loan product and services.
We will be standardizing our process through recording various field operations.
With these competitive advantages and having an access to internal news of all leading
MFIs of India, Aarohan is sure to beat the competition in Bihar.
SECTION 4: MARKET AND CLIENTS
4.1 Opportunity called Bihar: Improvement in Investment Climate of Bihar
A poor investment climate in the state has depressed development. Bihar does not have a
single externally aided project, though it is one of the poorest states in the country. One
reason for the poor investment level is Bihars inhospitable investment climate marked
by:
Poor infrastructure.
Weak financial markets and low access to credit.
Shortage of skilled labour.
Lack of political support for investment.
There has been marked improvement of in law and order situation in last one year. Huge
investments have been promised in Bihar in infrastructure and of late there has been
increase in political support for investment. The microfinance plan is trying to improve
access to credit for the masses of Bihar.
There are 37 districts and more than 500 developmental blocks in Bihar. Total population
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branches of any commercial bank at all in 2007. The quantum of deposit accounts
(current and savings) held as a ratio to the adult population also helps to assess the degree
of reach of financial services. In the Indian context, taking into account the Census of
2001, the ratio of deposit accounts (data available as on March 31, 2004) to the total adult
population was only 59% (see annexure 3). Within the country, there is a wide variation
across states. For instance, the ratio for the state of Kerala is as high as 89% while Bihar
is marked by a low coverage of 33%.
Given these statistics, an inference can be drawn that Bihar is hugely underfinanced by
national standards. There is a huge market waiting to be tapped whose population is
whopping 100 million. This is a Rs. 50 billion market if average revenue per person per
annum is Rs 500 only.
Total number of household in Bihar is 13,744,130 out of which rural household is
1,240,732 as per census 2001. Bihar is predominantly rural as more than 90% households
fall in rural area.
The Microfinance Opportunity:
Bihar is seeing inception of microfinance activities since 2006. All the activities are at a
nascent phase. Two big players have entered the Bihar Microfinance market. CASHPORhas entered Bihar from western side. Their presence is limited to four districts of
Bhojpuri region and has been able to make around 50,000 members in two years time.
SKS Microfinance initiated the Bihar Operation in year 2006 and has been able to spread
its operation in more than 10 districts in a year. They have membership around 14,000 till
now and loan outstanding portfolio of around Rs 7 Crores.There are two more MFI working on small scale Nidan, Patna and Kanchan,
Muzaffarpur. They have a membership base less than 10000 and portfolio less than three
crores. Most of the efforts are being limited around Patna. There is hardly any
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4.2 Calculation of Market Size as per proposed area of operation
The population in the operation area of Microfinance operation is Aarohan is 40 million
out of which 35 million is rural population. Aarohan target segment is rural as well as
urban population. Considering the average size of family being 6, the number of potential
households in the rural areas project districts will be around 6 million. Assuming only
50% of the potential household will be the target audience of our products, the target
audience household size will be approximately 3 million. Assuming each household will
need a loan of Rs 6000 once a year, the potential market size will be Rs 18 billion. Given
the numbers, there is potential for at least 3-4 big players each having one million clients.
The district wise rural and urban population is shown in annexure 2.
4.3 The Clients Definition:
All the clients for microfinance operation will be women as it is with other microfinance
operations across world. Women are more prudent and more conscious about dignity and
social standing. Following are the criteria for Aarohan Microfinance operation:
A women
Member of joint liability group formed by Aarohan
Household income of Rs 1000- Rs 5000 per month
Having regular income from selling milk, selling vegetable, drivers, small pan or
kirana shops, artisans or working at hotels or dhabas.
SECTION 5: PRODUCT AND SERVICES
5.1 Introduction
The microfinance loan products will be designed as per local needs as well as the purpose
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rupees in total. The installment amount will be Rs 30 per week for 40 weeks. It will
include principle amount of Rs 25 and interest amount of Rs. 5 per week respectively.
5.3 Loan Process
1) Application per loan in weekly meeting
2) Interview of the member by loan officer and branch manager
3) Resolution by the group certifying the need of loan
4) Filling up of loan application form
5) Agreement of terms and conditions
6) Guarantors by the other group members
7) Loan will be disbursed within a week of application.
5.3 Loan Products
At present there will be only one product called personal loan. The purpose for the loan
will be mentioned in the format. The majority of the loan will be taken for the purpose
such as Emergency, Agriculture input, Business, Housing, Health, Education etc. the
features of the loan will be
Minimum loan: Rs. 1000
Maximum loan sizeFirst year- Rs. 5000
Second year- Rs. 10000
Third year- Rs. 15000
Fourth year- Rs. 20000
Fifth year- Rs. 20000
5.4 Services
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5.4.2 Life insurance
All the clients will be encouraged to take up life insurance for their life. This will help the
family in unforeseen circumstances like death. There will be tie up with suitable life
insurance company for providing these services at low cost.
5.4.3 Health Insurance
Aarohan will tie up with the general insurance companies to provide health insurance to
its clients. Local health care service providers will be organized and empanelled to
provide health care to clients at a predetermined price for predetermined problems.
Schemes likejanatinsurance and critical illness insurance would also be targeted.
5.4.4 Crop insurance, Livestock insurance and weather insurance for farmers
These insurance products will be provided to farmers for managing their risk. Aarohan
will tie up with general insurance company to provide these services.
5.4.5 Agriculture extension services
Aarohan will tie up with agriculture students who will provide extension services tomembers. They will guide the farmers about seed, fertilizers and better technique for
agriculture.
SECTION 6: EXTERNAL ENVIRONMENT
6.1 India Macro Economic ScenarioThe Indian economy has witnessed robust growth during 2006-07 for the fourth year in
succession. According to the advance estimates released by the Central Statistical
Organization (CSO), real Gross Domestic Product (GDP) growth is expected to
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6.3 The Microfinance scenario of India1
The microfinance sector in India, largely unfettered by tedious regulation and
interference is young and dynamic. M-CRIL, a leading micro-credit rating agency
provides a conservative estimate of the size of the market at Rs.480 billion (US$10.7
billion ) calculated for 60-70 million poor families at average household credit demand of
Rs.8000 (less than US$200). A more recent estimate comes from the prominent
microfinance practitioner, Mr. Vijay Mahajan, fomer head of BASIX. He pegs annual
micro-credit demand at US$30 billion (this high estimate most likely includes demand for
both microfinance and livelihood finance). Thus, India accounts for about 10% of the
estimated global aggregate demand of US$300 billion.
Up to March 31st 2005, a grand total of 1.62 million SHGs representing in total 24.3
million poor families or approximately 121.5 million people have received cumulative
loans of over Rs.68 billion (US$1.51 billion) from commercial banks (NABARD). The
amount of loans disbursed by banks to SHGs during 2004-05 is Rs.29.94 billion
(US$665.37 million).
Currently, roughly 75% of the credit supply is via the Self Help Group-Bank linkage
route largely financed by the National Bank for Agriculture and Rural Development
(NABARD) and the rest comes from MFIs, increasingly backed by commercial banks.However, the difference in market share is decreasing, as the increase in credit flow to
SHGs over the previous year is 61% while growth of loans originated by MFIS is well
beyond 100%.
6.4 The microfinance regulatory scenario2
In India, micro finance is provided by apex development financial institutions (such as
National Bank for Agriculture and Rural Development - NABARD, Small Industries
Development Bank of India, and Rashtriya Mahila Kosh), commercial banks, regional
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delivery methodologies. Presently, the lending activities of MFOs are not regulated
except for those registered as NBFCs.
Government intends to promote MFIs in a big way.3Government feels that the NABARD
or the banks should devise appropriate safeguards locally in their relationship with the
MFIs, taking into account different organizational forms of such entities. In any case, if
any statute for regulation of MFIs is contemplated, it may be at the State-level with no
involvement of the RBI as a banking regulator or for extending deposit-insurance.
In the Finance Ministers budget speech on 28th February 2005, key announcements
pertaining to the microfinance sector are as follows:
Enhancement of target for credit-linking in the next fiscal from 2 lakh SHGs to
2.5 lakh SHGs
MFIs as Banking Correspondents
Formation of Microfinance Development and Equity Fund (MFDEF) Rs. 100 to
Rs. 200 crore
The Board of MFDEF to suggest suitable legislation, which is expected to
introduced as draft bill in the next fiscal year
ECB route reopened for qualified NGOs
NGOs, SHGs, cooperatives and MFIs will be invited to become micro insurance
agents
Micro Financial Sector (Development and Regulation) Bill, 2007 is pending in
parliament. The Micro Financial Sector (Development and Regulation) Bill, 2007 seeks
to promote the sector and regulate micro financial organizations (MFO).
a. National Bank for Agriculture and Rural Development (NABARD) shallregulate the micro financial sector.
b. Every MFO that accepts deposits needs to be registered with NABARD.
Conditions for registration include (a) net owned funds of at least Rs 5
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c. Every MFO that accepts deposits has to create a reserve fund by
transferring a minimum of 15% of its net profit realized out of its thrift
and micro finance services every year.
d. The central government may establish a Micro Finance Development
Council to advise NABARD on formulation of policies related to the
micro financial sector.
e. NABARD shall constitute a Micro Finance Development and Equity Fund
to be utilized for the development of the sector
This will increase the cost of compliance but lots of funds are made available by the
government to grow the sector. The general trend seems to be buoyant for the
microfinance sector as a whole. There has been exponential growth in terms of number of
clients as well as loan outstanding. Microfinance has been able to demonstrate positive
impact on economic situation of members who are part of it. The regulatory framework is
encouraging and there is support for new microfinance organization. The market is still
emerging for microfinance institutions and new MFIs will benefited by it. In near future,
the lending rates by banks are expected to go down.
SECTION 7: INSTITUTIONAL SETTING
7.1. The Future Plan for Microfinance operation
Aarohan will try to make its microfinance operation independent as soon as it breaks
even. Aarohan will follow the examples set up by SKS microfinance Pvt. Ltd., Share,
Spandana for transferring its non profit microfinance operation to a private limited
company. The process will be guided by legal experts and all the guidelines by the
government will be adhered by the Advisors. This process is important to access capital
easily for the growth plan of microfinance operation.
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Board of Directors
CEO
HR/Admin
Finance/Account
InternalAudit
ITInsuranceOperations BusinessDevelopment
RM (N)
AM AM AM AM
UM UMUMUM
BM BM BM
Loan
Officer
Loan
Officer
Loan
Officer
RM (E)RM (S)
HRExecutives
HRMana er
A/CManager
I/ AuditManager
ITMan
A/CExecutives
I/AuditExecutive
ITExecutives
Organization Diagram
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The apex of the organization will be the Board of Directors. The CEO will report to the
management committee quarterly. The CEO and COO will be top management who will
take strategic decisions and ultimately responsible for the growth of the microfinance
business. There will be four regional managers who will look after different regions of
Bihar namely south, west, east and north. They will be reporting to the COO of the
microfinance operation. Each regional manager will look after approximately 25
branches. Area mangers will be reporting to the regional managers, who will be recruited
from freshly graduated with rural management degree. Each branch will be managed by a
branch manager and 6 loan officers.
SECTION 9: Management Information Systems
As current delivery models are not quite meeting the challenges especially when it comes
to serving rural remote location. So, technological innovation is a great hope. As we feel
that future of microfinance industry will be shaped by innovative technologies.
Management Information System will be the cornerstone of the organizations
technology platform. It will enable us to manage small transactions efficiently, increase
staff productivity, reduce operational cost, provide accountability for funds and generate
report for effective and efficient management and decision making. Taking few points
into consideration:
a.Accurate and easy to use MIS will be built with an easy to use graphical user
interface (GUI) so that anyone can learn to use it in a matter of days regardless
of education level or computer training.b.Design for Scale MIS will be designed and built as a series of modules that can
be added and subtracted as the needs of the organizational changes. The MIs will
also have a high degree of flexibility, with a capability to track small savings,
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c.Integrated with accounts Financial portfolio will be directly linked to its
backend accounting function through the MIS. All the outgoing transactions
automatically enter into the accounts software.
d.Extensive reporting As our outreach will be very high so it is extremely
important for us to track all activities at the micro level. The reporting features
will help us to monitor activities at the individual level and respond quickly to
any problem in the field.
e.Online data transfer To track field level operations we will develop an online
data transfer system that allows it to send summary data, back to the head office.
SECTION 10: INTERNAL CONTROL SYSTEMS
10.1 Surprise audit by Branch managers
Budget/Decision Making
Business plan
Evaluation
Analysis
Monitoring
Operational
Financial
Impact
Portfolio Management Accounts HRD/Admin
Mobile Data Capture
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10.2 Surprise Audit by Top Management
The top management will conduct surprise visit to the field operation at least thrice
weekly. This visit will be kept confidential from the branch personals including branch
managers. This will help the key decision makers to be aware of happenings in the field
and check the processes in the field.
10.3 Risk Management
The branch will maintain the list of clients who have defaulted even once during the 40
week period. Their will be list will be maintained as following
Clients defaulting once during the 40 weeks cycle
Clients defaulting 2-4 times within a month and resuming repayment again
Clients defaulting more than 4 times in three month period
The process of risk management:
1. The client is unable to pay the weekly installments
2. The loan officer informs the branch manager immediately by phone. The branch
manager immediately visits the member who defaulted.3. The branch manager will inform the top management as soon as he/she receives
operation.
4. The loan officer will understand the reasons behind the default
a. Unexpected health problems in family members
b. Death in family
c. Failure of business
d. Illness of main earner of the family
e. Unexpected arrival of relatives
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5. The loan officer will gather evidence whether the default is willful or non willful
and inform the branch manager.
6. In case on non willful or genuine default
a. The repayment schedule will be changed as per mutual agreement
b. The interest rate penalty will be decided by group.
7. In case of willful default
a. The other group members will be asked to pressurize the client to pay the
remaining installments
b. In case of failure of peer pressure, the other group members have to pay
the remaining installments.
c. The concerned person will be expelled from the group
d. The information of being defaulter communicated to whole village and
relevant authorities
e. Legal notice will be served to the defaulting members.
8. The loan officer will stay at village till decision about future course is taken.
9. The whole process will be documented by the loan officer.
10.The report about the case will be prepared by the branch manager and sent to
management.
10.4 Accounting system
The branch will maintain following registers as a part of accounting information system.
Daybook
This register will record all the transaction taken during the day in the branch.
Cashbook
The incoming cash and outgoing cash will be documented in this register.
Cash deposit- withdrawal register
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This register will record the loan taken by the clients as well as due dates of
installments.
Movement register
This register will record the details of movement of the loan officers and branch
managers to and from the field
Log book register
This register will record the details of movement, cost of petrol and maintenance
of motorcycles and other vehicles
Bank statement file
This file will contain copies of bank transaction statement pertaining to the branch.
Safe Key Register
This register will maintain the record of opening and closing of safe by authorized
person.
MIS problem register
The entire problem encountered during the operation will be recorded in this
register.
The registers maintained at head office:
Salary and Incentive Register
This register will record the salary and incentive paid to the employees.
Asset register
Details of all the assets such as computer, motorcycles, and other machinery will
be maintained in this register. The details will be purchase date, price, unique
identity numbers etc.
10.5 The role and responsibility of various profiles
10.5.1 Chief Executive Officer
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Raise grants and funds for the microfinance operations
10.5.2 Chief Operating Officer
Will be responsible for day to day running of operations in branches
Will report to CEO
Will be responsible for designing new products in tandem with CFO
Will develop the standard Operation procedures
Will be responsible for cost of each branch operation
Performance bonus linked to low default rates, portfolio at risk and cost of
operation
Regional manager will report to COO
10.5.3 Chief Financial Officer
Will be responsible for internal control system of the organizations
Will report to CEO
Will formulate policies on financial matters
Will be responsible for designing new products in tandem with COO
10.5.4 Regional manager
Will have the overall responsibility of microfinance operation of its zone
Will be directly reporting to COO with matrix reporting to CFO
Will be responsible for cost of each branch operation
Performance bonus linked to low default rates, portfolio at risk and cost of
operation
10 5 5 HR Team
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all the recruitment of branch managers, loan officer and accountants
staffing and their costing in 108 branches
Incentive will be built on hiring and retaining specified number of people at
low cost year
Reporting to VP HR.
10.5.6 Branch Manager
Will be responsible for operation of the branches
Monitoring disbursement and repayments
Visiting 5 centers in different area daily
Will responsible for day to day cash management
Will be responsible for maintenance of MIS at branch level manually
Incentive will be built on the level on zero default rate in repayment as well as
following of standard operating procedure
10.5.7 Accounts Manager
Key responsibility of verifying books of accounts including vouching, verification
of manual books, physical cash and books of accounts in MIS at the branch level.
Training field staffs, cashier, branch managers in accounting and record keeping
and assisting in the maintenance of village level as well as branch level books of
accounts.
Consolidate Balance sheet, Trail Balance, Income statement at the Area office
level for about 10 Branches.
Have responsibility for external audit of the Branch and Area office level
Reports to CFO.
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Will manage 25 groups in a day
Will manage the relationship with the group members
Will be responsible for collection of repayments weekly
Incentive will be built on having zero percent default during weekly repayment
from the clients
10.5.9 Audit committee
Maintaining internal control system
Process monitoring and evaluation
Reporting deviation from processes
Detecting financial frauds
Conduct surprise audit process
SECTION 11: FINANCING PLAN
11.1 Funding Mobilisation Strategy
To meet its objective of serving over 500,000 clients within five years, we are planning to
acquire old microfinance company which is registered under NBFC (Non Banking
Financial Company). It may cost near about Rs 50, 00,000 (Fifty lakhs).
NBFC Rationale
As we will be currently being registered as a limited liability Non-Banking Finance
Company (NBFC), a legally recognized and Reserve Bank of India (RBI) regulated
entity. As a registered NBFC, we will enjoy the following benefits: Access to fund,
diverse funding sources, outreach potential, stakeholders involvement, attracts
mainstream human and capital resources. Etc.
Funding Sources:
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We will enter partnership with leading financial institutions like HDFC bank, ICICI
Bank, UNITUS and other institution to provide loans for disbursement.
Growth Target for each year:
The following are the targets which we have set for our 5 years of operations.
Growth targets of Microfinance operations
year ofoperations
No ofBranches Noofemployee AverageLoanSizeRs. Noofclients Expected Total Loandisbursement inRs
LoanOfficer BranchManager
1styear 2 14 2 5,000 4,000 20,000,000
2ndyear 7 49 7 6,000 24,050 144,300,000
3rd year 21 147 21 7,000 125,000 875,000,000
4thyear 63 441 63 8,000 413,000 3,304,000,000
5thyear 100 700 100 9,000 1,100,500 9,904,500,000
Capital cost incurred in starting up the Branch
Financial Assumptions:
The assumptions are basically used for calculating the future projections and creations of
cash flows, income statement and balance sheet.
Ownership Structure:
Our Ownership will be structured in a way that it gives all stakeholders including clients,
management, employees and investors the opportunity to hold ownership and to
participate in governance. The companys proposed ownership structure at
commencement of operationsis as follows:
Shareholder Investment Shares Owned
(as if converted)
Common Ownership
Social Venture 50 00 000 5 Lakhs 50%
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option plan )
Members / Clientele ----- --- ---
Some Financial Assumptions:
Following are the assumptions used for calculating the future projections and creation of
cash flows, income statement and balance sheet.
1. Since the inception we will be having two branches, and in the first financial year
we will be having 4,000 members for both the branches.2. A branch can cater maximum of 10,000 members.
3. A branch will have 7 Loan officers and a one Branch Manager.
4. We are going to charge Rs 25/ per annum as membership fee, loan processing fee
is 2% of the loan amount.
5. The income from commission of Life insurance is Rs 10 in first year of operation.
In the second year, it is Rs 15 per client and later its Rs 20 per client.
6. The microfinance loan is given at the flat rate of 20% per annum to the clients.
7. The loan installment cycle will be of 50 weeks.
Repayment Plan
Loan
Amount
Repayment in
Rs
Principal per
week
Interest per
week
Total Repayment per
week1,000 1200 20 4 24
2,000 2400 40 8 48
3,000 3600 60 12 72
4,000 4800 80 16 96
5,000 6000 100 20 120
6,000 7200 120 24 144
7,000 8400 140 28 1688,000 9600 160 32 192
9,000 10800 180 36 216
10,000 12000 200 40 240
11 000 13200 220 44 264
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1. We have assumed that loan loss provision is 2% and then PAR 30 - 1%, PAR 60 -
0.50%, and PAR 90 -0.50%. We will be taking value of PAR30 to be the loan
written off for the respective periods. This risk has been written off as financial
expenses in the income and statement and has been reflected in the balance sheet.
2. The loan amount is available at the rate of 14% per annum on declining balance
for the year 2009 10. The interest will be repaid monthly and principal will be
repaid quarterly.
3. We are planning to raise equity by Rs 50 lakhs through promoters and we will
even raise fund through social venture capitalist (i.e. Bellweather, Unitus,
FWWB, BASIX, Ford Foundation etc) by Rs 50 lakhs during the first year of
operations. We will even take debt from bank near about three times of our
equity. We are going to raise equity through other sources of Rs 3.5 Crores in
first year. We will even offer ESOPs to our employees and we are planning evento convert our membership fee income to as our equity shareholders. In second,
third, fourth, and fifth year we are planning to manage our fund through taking
debt from bank through our outstanding gross loan portfolio, raising equity,
ESOPs and various other financial sources.
4. We have calculated the depreciation on the basis of straight line method (SLM);
whose salvage value will be for five years period.
5. We will be taking five loans. The period for the loans taken is in the following
manner:
Loan (particulars) Repayment Period
Loan1 1 year
Loan2 2 years
Loan3 3 years
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SECTION 12: MONITORING AND EVALUATION
The key indicators for monitoring and evaluation are given in annexure 6. Performance
Measurement can be gauged from ratios like operating margin and net financial margin.
Internal feedback and control mechanisms are detailed in above mentioned sections.
Impact assessment will be done through independent studies being conducted by research
bodies like Centre for Microfinance Research. The trust and later on NBFC will conduct
their impact assessment by inviting bright students from top management schools for
doing studies on impact of microfinance in Bihar. Aarohan will maintain total
transparency and accountability to all its stakeholders by providing reports on key
indicators as desired quarterly, half yearly and annually. The key results will be available
on the website also. Annual progress reports will be sent to all the stakeholders.
SECTION 13: CONCLUSION
The project assumes explosive growth in microfinance sector in Bihar. The other
assumptions are improvement in investment climate in Bihar and capital and human
resources are available to facilitate the growth of microfinance operation.
As we have seen dearth of commercial bank lending so there is good bit of opportunity
for our organization. Much has been said about financial inclusion this model will be in
its kind with viable business proposition.
It will be New generation microfinance companies which will run by rural managerswho have distinct skills sets and have urge to work for the society. It is model which can
be scaled up with rapid pace.
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A nnex u r e 1 : Gr os s Sta te D omes t i c P r oduct ( GSD P) a t Facto r Cos t by I ndus t r y o f O r ig in ( A t 19 93 - 94 P r i ces ) i n B iha r4
( 2 0 0 0 - 2 0 0 1 t o 2 0 0 5 - 2 0 0 6 )
(Rs . in Lakh)
Se ct o r 2 0 0 0 - 0 1 2 0 0 1 - 0 2 2 0 0 2 - 0 3 2 0 0 3 - 0 4 2 0 0 4 - 0 5 2 0 0 5 - 0 6
1. Agriculture 1399831 1153179 1435946 1129894 1343006 1182454
2. Forestry & logging 55316 55848 56927 58374 59789 61471
3. Fishing 50191 64275 69782 71250 71523 71795
4. Mining & quarrying 9224 18138 7703 8126 8144 8127
Su b T ot a l o f Pr i m a r y 1 5 1 4 5 6 2 1 2 9 1 4 4 0 1 5 7 0 3 5 8 1 2 6 7 6 4 4 1 4 8 2 4 6 2 1 3 2 3 8 4 7
5 . M a n u f ac t u r i n g 1 3 6 1 5 0 1 1 5 4 2 1 1 6 8 0 1 8 1 7 8 9 9 3 1 9 2 4 7 6 2 0 6 3 4 8
Manu-Registered 52724 44233 79671 87842 97652 108110
Manu-Unregistered 83426 71188 88347 91151 94824 98238
6. Construction 170688 140646 147516 167857 180003 191381
7. Electricity, gas and Water supply 51553 51814 51567 55969 60150 64508
Sub To ta l o f Seconda r y 358391 307881 367101 402819 432629 462237
8 . T r ans por t , s to r age & c omm un ic a t i on 182147 195022 222374 242638 270150 298019
Railways 75113 80212 82150 87422 90780 94268
Transport by other means 48803 46819 50447 48481 52474 52885
Storage
Communication 58231 67991 89777 106735 126896 150866
9. Trade, hotels and restaurants 559634 449316 533920 456127 518472 484502
10. Banking & Insurance 113343 129011 155690 167283 179739 193123
4 Downloaded from www.indiastat.com
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Aarohan 36
11. Real estate, ownership of dwellings andbusiness services 122094 129417 137360 146616 157207 169047
12. Public administration 264530 316577 292821 312790 332957 354331
13. Other services 335397 307272 336337 295033 314580 334713
Sub To ta l o f Ter t i a r y 157714 5 152661 5 1678502 162048 7 177310 5 183373 5
14. State domestic product (Rs. lakh) 3450098 3125936 3615961 3290950 3688196 3619819
15. Ca lcu la ted S ta te domest ic p roduc t (Rs .
L ak h ) 3 4 5 0 0 9 8 3 1 2 5 9 3 6 3 6 1 5 9 6 1 3 2 9 0 9 5 0 3 6 8 8 1 9 6 3 6 1 9 8 1 9
16. Population 81873000 84251000 85578000 87161000 88687000 9E+07
17. State Per Capita Income (Rs.) 4214 3710 4225 3776 4159 4013
18 . Ca l cu la ted Sta te P er Cap i ta I nc ome ( R s .) 4214 3710 4225 3776 4159 4013
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Aarohan 37
A nnex u r e 2 : The D ist r i c t W is e Ma le & Fema le P opu la t i on o f B iha r 5
Popu la t ion Rura l B ihar Popu la t ion Urban B ihar
(Census 2001) (Census 2001)
S
N o D ist r i c t To ta l Ma le % Fema le % To ta l Ma le % Fema le %
1
Pashchim
Champaran 2733561 1436667 52.6 1296894 47.4 309483 164186 53.1 145297 46.9
2
Purba
Champaran 3682196 1937024 52.6 1745172 47.4 251440 135326 53.8 116114 46.2
3 Sheohar 492961 259907 52.7 233054 47.3 21327 11354 53.2 9973 46.8
4 Sitamarhi 2516636 1327819 52.8 1188817 47.2 153251 82330 53.7 70921 46.3
5 Madhubani 3446248 1771686 51.4 1674562 48.6 124403 65675 52.8 58728 47.2
6 Supaul 1657175 862101 52 795074 48 87894 46754 53.2 41140 46.8
7 Araria 1992293 1037973 52.1 954320 47.9 132538 70951 53.5 61587 46.5
8 Kishanganj 1165057 597760 51.3 567297 48.7 129006 69150 53.6 59856 46.4
9 Purnia 2318848 1205927 52 1112921 48 221940 119867 54 102073 46
10 Katihar 2171287 1128240 52 1043047 48 218246 116703 53.5 101543 46.5
11 Madhepura 1456660 759283 52.1 697377 47.9 67936 36989 54.4 30947 45.6
12 Saharsa 1382403 721575 52.2 660828 47.8 124015 67010 54 57005 46
5 Downloaded from indiastat.com
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Aarohan 38
1 3 Darbhanga 3018639 1574598 52.2 1444041 47.8 266834 142042 53.2 124792 46.8
1 4 Muzaffarpur 3395565 1754769 51.7 1640796 48.3 348271 186711 53.6 161560 46.4
15 Gopalganj 2018807 1004505 49.8 1014302 50.2 130536 67646 51.8 62890 48.2
1 6 Siwan 2561094 1254632 49 1306462 51 14 7746 77586 5 2.5 70160 47.5
17 Saran 2953345 1495945 50.7 1457400 49.3 298129 158483 53.2 139646 46.8
1 8 Vaishali 2525912 1313552 52 1212360 48 186477 98724 52.9 87753 47.1
1 9 Samastipur 3289978 1705576 51.8 1584402 48.2 123435 65673 53.2 57762 46.8
2 0 Begusarai 2235786 1168708 52.3 1067078 47.7 107203 57349 53.5 49854 46.5
2 1 Khagaria 1200458 634194 52.8 566264 47.2 76219 41307 54.2 34912 45.8
2 2 Bhagalpur 1978412 1051749 53.2 926663 46.8 451919 242443 53.6 209476 46.4
2 3 Banka 1552432 812894 52.4 739538 47.6 56346 30167 5 3.5 26179 46.5
2 4 Munger 818913 435774 53.2 383139 46.8 316586 168888 53.3 147698 46.7
25 Lakhisarai 683588 354279 51.8 329309 48.2 117585 62448 53.1 55137 46.9
26 Sheikhpura 443837 230375 51.9 213462 48.1 81300 43093 53 38207 47
27 Nalanda 2014884 1050249 52.1 964635 47.9 353443 186218 52.7 167225 47.3
2 8 Patna 2740927 1449850 52.9 1291077 47.1 1968924 10650 99 54.1 903825 45.9
2 9 Bhojpur 1921121 1006468 52.4 914653 47.6 312294 168865 54.1 143429 45.9
3 0 Buxar 1274691 669446 52.5 605245 47.5 128771 68793 53.4 59978 46.6
31
Kaimur
(Bhabua) 1243068 650973 52.4 592095 47.6 41507 22583 54.4 18924 45.6
32 Rohtas 2122175 1109288 52.3 1012887 47.7 326587 173367 53.1 153220 46.9
33 Jehanabad 1399513 724219 51.7 675294 48.3 111893 59741 53.4 52152 46.6
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Aarohan 39
3 4 Aurangabad 1836127 946826 51.6 889301 48.4 168833 88931 52.7 79902 47.3
35 Gaya 2989942 1536340 51.4 1453602 48.6 475041 252891 53.2 222150 46.8
36 Nawada 1670759 855675 51.2 815084 48.8 138666 72963 52.6 65703 47.4
3 7 Jamui 1294298 673840 52.1 620458 47.9 103176 54972 53.3 48204 46.7
* The bold rows are proposed districts for microfinance plan.
ANNEXURE 3: Coverage o f Bank ing Serv ices (Rat io o f Deman d Depos i t Accounts to t he adu l t popu la t ion)6
Re g io n / St a t e / U n io n
Te r r i to r y
Cur rent
Accounts
Sav ings
Accounts
Tota l
Popu la t ion
Adu l t
Popu la t ion
( A bov e 19
years )
Tota l No. Of
accounts
No. o f acc .
P e r 100 o f
popu la t i on
No. o f acc .
P e r 100 o f
adu l t pop .
N ORTHER N R EGI ON 4215701 5241612 5 132676 462 678223 12 566318 26 43 84
Haryana 572660 8031472 21082989 11308025 8604132 41 76
Himachal Pradesh 134285 2433595 6077248 3566886 2567880 42 72
Jammu & Kashmir 277529 3094790 10069917 5379594 3372319 33 63
Punjab 1156137 13742201 24289296 14185190 14898338 61 105
Rajasthan 689657 12139302 56473122 28473743 12828959 23 45
Chandigarh 80607 1126696 900914 546171 1207303 134 221
Delhi 1304826 11848069 13782976 7929589 13152895 95 166
6 Retrieved from www.rbi.org.in
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Aarohan 40
NORTH-EASTERN
R EGI ON 476603 6891081 384950 89 197089 82 736768 4 19 37
Arunachal Pradesh 10538 209073 1091117 544582 219611 20 40
Assam 378729 5071058 26638407 14074393 5449787 20 39
Manipur 12514 200593 2388634 1222107 213107 9 17
Meghalaya 24305 458779 2306069 1088165 483084 21 44
Mizoram 3441 117885 891058 476205 121326 14 25
Nagaland 13819 195452 1988636 995523 209271 11 21
Tripura 33257 638241 3191168 1784212 671498 21 38
EA STER N R EGI ON 181421 9 478761 40 227613 073 122136 133 496903 59 2 2 41
Bihar 464511 13225242 82878796 40934170 13689753 17 33
Jharkhand 166007 5834341 26909428 13737485 6000348 22 44
Orissa 228160 7030004 36706920 21065404 7258164 20 34
Sikkim 4097 125365 540493 288500 129462 24 45
West Bengal 942733 21544753 80221171 45896914 22487486 28 49
Andaman & Nicobar
Islands 8711 116435 356265 213660 125146 35 59
CEN TRA L R EGI ON 2202217 6425418 9 255713 495 129316 677 664564 06 2 6 51
Chhattisgarh 192067 3346898 20795956 11209425 3538965 17 32
Madhya Pradesh 553381 11731918 60385118 31404990 12285299 20 39
Uttar Pradesh 1324509 45804350 166052859 82229748 47128859 28 57
Uttaranchal 132260 3371023 8479562 4472514 3503283 41 78
WE STER N R EGI ON 3178102 495251 01 149071 747 861822 06 527032 03 35 61
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Aarohan 41
Goa 81551 1584177 1343998 891411 1665728 124 187
Gujarat 955964 16220262 50596992 28863095 17176226 34 60
Maharashtra 2127240 31568184 96752247 56207604 33695424 35 60
Dadra & Nagar Haveli 6076 69308 220451 122765 75384 34 61
Daman & Diu 7271 83170 158059 97331 90441 57 93
SOUTHER N R EGI ON 466601 4 833868 98 223445 381 135574 225 880529 12 39 65
Andhra Pradesh 1156405 23974580 75727541 44231918 25130985 33 57
Karnataka 1086662 19147819 52733958 30623289 20234481 38 66
Kerala 600065 17669723 31838619 20560323 18269788 57 89
Tamil Nadu 1786514 22052812 62110839 39511038 23839326 38 60
Lakshadweep 491 22997 60595 33686 23488 39 70
Pondicherry 35877 518967 973829 613971 554844 57 90
A LL - I N D I A 1 6 5 5 2 8 5 6 3 0 4 3 4 9 5 3 4 1 . 0 2 7 E+ 0 9 5 4 1 0 3 1 5 5 3 3 2 0 9 0 2 3 9 0 3 1 5 9
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Aarohan 42
Annexu re 4 : Com para t ive Cos t St r uc tu re o f Bank , NBFC and MFO7
Bank NBFC MFO
Average Interest rate on lending
(%)
8.3 10.6 19.1
Average Interest rate on
borrowing (%)
5.3 6.3 6.6
Net Interest Spread (%) 3.0 4.3 12.5
Operation Cost as % of loans 3.9 2.5 9.6
Note: Data used for banks is State Bank of India, 2006-07; for NBFCs, Sundaram
Finance Ltd., 2005-06; and for MFOs, Bangladesh Grameen Bank, 2005. Averages
calculated by PRS.
7 India Together Legislative Brief on the Microfinance (Development and Regulation) Bill - 26 June 2007.htm
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Aarohan 43
Annexur e 5 : Average Branch Cos t
EstimatedcostinvolvedinsettingupaBranchParticulars Amount
FixedCostFurnitureandFixtures 50,000
ComputerandPrinters 50,000
SafeCashLocker 25,000
Batteries
and
Inverter
25,000
VariableCostFuelandLocalConveyance(Rs2,000perFOandBM) 192000
OfficeStationery 12,000
LoanDocumentationPrinting 12,000
TelephoneBills(800permonth) 9,600
Couriercharges(100permonths) 1,200
Internet
charges
(
200
per
months)
2,400
OfficeLightining(1,000permonths) 12,000
OfficeRent (2,000permonths) 24,000
Traningcost(1,000permonths) 12000
Staffsalaries andIncentives
BranchManager(7,000PerMonths) 84000
FieldOfficer(3,000permonths)/7FOoneBranch 252000
MiscalleneousExpenses
(1,000
per
months)
12000
TotalCost 775,200
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Aarohan 44
A nnex u r e 6 : K ey Cum u la t i v e N um ber s Fo r M ic r o f i nance Ope r a t i ons
K ey Cum u la t i v e N um ber s Fo r M ic r o f i nance Ope r a t i ons
Ist Year Iind Year III rd Year IV th Year V th year
To ta l N umber o f B r anches 2 7 21 63 100
To ta l num ber o f g r oup 800 4,810 25000 82,600 220100
To ta l N o o f Member s 4,000 24,050 125,000 413,000 1,100,500
Loan Of f icer 14 49 147 441 700
Average loan s ize (Rs) 5,000 6,000 7,000 8,000 9,000
To ta l Loan D isbu r s ed 20 ,000 ,000 144 ,300 ,000 875 ,000 ,000 3 ,304 ,000 ,000 9 ,904 ,500 ,000
To ta l Loan Ou ts tand ing 12,530,000 89,820,000 499,940,000 2,019,600,000 4,938,300,000
A moun t R epay men t r ec e iv ed 7 ,470 ,000 67 ,010 ,000 464 ,880 ,000 1 ,784 ,340 ,000 6 ,985 ,800 ,000
I n t e r es t I n co m e 1,494,000 13,402,000 92,976,000 356,868,000 1,397,160,000
Member s h ip Fee Inc om e 40,000 240,500 1,250,000 4,130,000 11,005,000
Loan Pr oc ess ing I nc ome 400,000 2,886,000 17,500,000 66,080,000 198,090,000
Loan tak en f r om B ank 25 ,000 ,000 200 ,000 ,000 600 ,000 ,000 2 ,000 ,000 ,000 6 ,000 ,000 ,000
R epay men t to B ank 25 ,000 ,000 100 ,000 ,000 250 ,000 ,000 866 ,666 ,667 2 ,866 ,666 ,667
I n te r es t pa id to Bank 2,187,500 22,750,000 77,000,000 292,833,333 735,495,833
Salary Cost 560,000 1,596,000 4,928,000 14,420,000 16,184,000
Adm in Cost 482,000 1,373,700 4,241,600 12,411,500 13,929,800
CAPTI AL COST FOR BRANCHOPENI NG 300,000 750,000 2,100,000 6,300,000 5,550,000
Loan Loss prov is ion 250,600 1,796,400 9,998,800 40,392,000 98,766,000
To ta l Loan w r i t ten o f f 125,300 898,200 4,999,400 20,196,000 49,383,000
Deprec ia t ion @ 20% 47,500 142,500 440,000 1,287,500 2,045,000
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Aarohan 45
A nnex u r e 7 : Mon i to r i ng I nd i c a to r s
FY2002010 FY20102011 FY20112012 FY20122013 FY20132014
TotalNumberofbranches 2 7 21 63 100
Totalmembers 4,000 24,050 125,000 413,000 1,100,500
Averagenumberofclientsperbranch 2,000 3,436 5,952 6,556 11,005
Totalnumberofloanmade 4,000 24,050 125,000 413,000 1,100,500
Disbursements 20,000,000 144,300,000 875,000,000 3,304,000,000 9,904,500,000
Equity 40000000 35000000 70,000,000 490,000,000 650,000,000
Portfoliooutstanding(Rs) 12,530,000 89,820,000 499,940,000 2,019,600,000 4,938,300,000
Portfolio
growth
NA
622%
506%
278%
200%
Averageloansize(Rs) 5,000 6,000 7,000 8,000 9,000
Totalnoofloanofficer 14 49 147 441 700
NoofactiveborrowersperLO 285.7142857 490.8163265 850.3401361 936.5079365 1572.142857
PortfolioperLO 1,428,571 2,944,898 5,952,381 7,492,063 14,149,286
Costperunitofmoneylent 0.054475 0.021567568 0.0109824 0.008510593 0.003246888
Costperloanmade 272.375 129.4054054 76.8768 68.08474576 29.22199
AdministrativeEfficiency 0.17638 0.19167429 0.1104096 0.109365718 0.087477473
LoanDisbursementatrisk 250,600 1,796,400 9,998,800 40,392,000 98,766,000
PAR30
125,300
898,200
4,999,400
20,196,000
49,383,000
PAR60 62,650 449,100 2,499,700 10,098,000 24,691,500
PAR90 62,650 449,100 2,499,700 10,098,000 24,691,500
TotalLoanwrittenoff 125,300 898,200 4,999,400 20,196,000 49,383,000
PAR30 1.00% 1.00% 1.00% 1.00% 1.00%
PAR60 0.50% 0.50% 0.50% 0.50% 0.50%
PAR90 0.50% 0.50% 0.50% 0.50% 0.50%
Loanloss writtenoff 1.00% 1.00% 1.00% 1.00% 1.00%
Returnonperformingassets 15.43% 18.40% 22.35% 21.15% 32.53%
FinancialCost
Ratio
17.46%
25.33%
15.40%
14.50%
14.89%
OperatingCostRatio 8.70% 3.46% 1.92% 1.39% 0.65%
OperatingSelfSufficiency 12.47% 11.30% 19.41% 19.43% 24.13%
FinancialSelfSufficiency 12.05% 10.95% 18.45% 18.40% 22.83%
Loanlossprovisionratio 0.02 0.02 0.02 0.02 0.02
Riskweightedcapital 12,530,000 89,820,000 499,940,000 2,019,600,000 4,938,300,000
CapitalAdequacyRatio 319.23% 38.97% 14.00% 24.26% 13.16%
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A nnex u r e 8 : Pr o jec ted I nc ome Sta tem en t
I nc ome FY 2009 - 20 10 FY 2010 - 2 011FY 2011 -2012 FY 2012 - 2 013 FY 2013 - 20 14
I n t e r es t I n co m e 1,494,000 13,402,000 92,976,000 356,868,000 1,397,160,000
Memb ersh ip Fees 40,000 240,500 1,250,000 4,130,000 11,005,000
Loan Processing Fee 400,000 2,886,000 17,500,000 66,080,000 198,090,000
To ta l I nc ome 1 ,934 ,000 16 ,528 ,500 111 ,726 ,000 427 ,078 ,000 1 ,606 ,255 ,000
Opera t ing Expenses
Salar ies 560,000 1,596,000 4,928,000 14,420,000 16,184,000
Othe r admin i s t r a t i v e ex pens es 482,000 1,373,700 4,241,600 12,411,500 13,929,800
Deprec ia t ion 47,500 142,500 440,000 1,287,500 2,045,000
To ta l Ope r a t i ng ex pens es 1 ,089 ,500 3 ,112 ,200 9 ,609 ,600 28 ,119 ,000 32 ,158 ,800
Financ ia l expenses
I n te r es t and fee ex pens es onfund ing l i ab i l i t i e s 2,187,500 22,750,000 77,000,000 292,833,333 735,495,833
Loan l oss w r i te o f f 125,300 898,200 4,999,400 20,196,000 49,383,000
Tota l f inanc ia l expenses 2,312,800 23,648,200 81,999,400 313,029,333 784,878,833
To ta l Ex pens es 3 ,402 ,300 26 ,760 ,400 91 ,609 ,000 341 ,148 ,333 817 ,037 ,633
N e t I nc ome B e fo r e Tax - 1 ,468 ,300 - 10 ,231 ,900 20 ,117 ,000 85 ,929 ,667 789 ,217 ,367
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Annexu re 9 : P ro jec ted Cash F lows
Fo r the y ea r FY 2009 - 20 10 FY 2010 - 20 11 FY 2011 - 20 12 FY 2012 - 20 13 FY 2013 - 20 14
I n f l o w s
Open ing cash 0 25,874,500 73,643,300 106,979,700 311,766,200
Ex te r na l bo r r ow ings 25,000,000 200,000,000 600,000,000 2,000,000,000 6,000,000,000
R epay men t r ec ei v ed 7,470,000 67,010,000 464,880,000 1,784,340,000 6,985,800,000
E qu i t y In f l ow 40,000,000 35,000,000 70,000,000 490,000,000 650,000,000
I n t e r e st i n c o m e 1,494,000 13,402,000 92,976,000 356,868,000 1,397,160,000
Member s h ip fees 40,000 240,500 1,250,000 4,130,000 11,005,000
Loan process ing fees 400,000 2,886,000 17,500,000 66,080,000 198,090,000
To ta l I n f l ow s 74 ,404 ,000 344 ,413 ,000 1 ,320 ,249 ,300 4 ,808 ,397 ,700 15 ,553 ,821 ,200
O u t f l o w s
D is bu r s emen t 20,000,000 144,300,000 875,000,000 3,304,000,000 9,904,500,000
R epay men t s to l ende r s 25,000,000 100,000,000 250,000,000 866,666,667 2,866,666,667
Salar ies 560,000 1,596,000 4,928,000 14,420,000 16,184,000
Othe r admins i t r a t i v e
expenses 482,000 1,373,700 4,241,600 12,411,500 13,929,800
I n t e r e st p a i d o n b o r r o w i n g s 2,187,500 22,750,000 77,000,000 292,833,333 735,495,833
Fixed assets p urchased 300,000 750,000 2,100,000 6,300,000 5,550,000
To ta l Ou t f l ow s 48 ,529 ,500 270 ,769 ,700 1 ,213 ,269 ,600 4 ,496 ,631 ,500 13 ,542 ,326 ,300
N e t c ash ba lance 25 ,874 ,500 73 ,643 ,300 106 ,979 ,700 31 1 ,766 ,200 2 ,011 ,494 ,900
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Annexu re 10 : P ro j ec ted Ba lance Sheet
2009-2010 2010-2011 2011-2012 2012-2013 2013-2014
L I A B I L I T I ES
EQUI TY
SELF RAI SED EQUI TY 500,000
EQUI TY FROM
SHAREHOLDERS 39,500,000 75,000,000 145,000,000 635,000,000 1,285,000,000
RETAI NED EARNI NGS -1,468,300 -11,700,200 8,416,800 94,346,467 883,563,833
SECURED LOAN 0 100,000,000 450,000,000 1,583,333,333 4,716,666,667
LOAN LOSS PROVI SION 250,600 2,047,000 12,045,800 52,437,800 151,203,800
0 0 0 0
TOTAL L IA B I L IT I ES 38 ,782 ,300 165 ,346 ,800 615 ,462 ,600 2 ,365 ,117 ,600 7 ,036 ,434 ,300
ASSETS
FI XED ASSETS 300,000 1,002,500 2,960,000 8,820,000 13,082,500
LESS DEPRECI ATI ON 47,500 142,500 440,000 1,287,500 2,045,000
NET ASSETS 252,500 860,000 2,520,000 7,532,500 11,037,500
OUTSTANDI NG LOAN
PORTFOLI O 12,530,000 89,820,000 499,940,000 2,019,600,000 4,938,300,000
CASH & BANK BALA NCES 25,874,500 73,643,300 106,979,700 311,766,200 2,011,494,900
LOAN LOSS W RI TTEN OFF 125,300 1,023,500 6,022,900 26,218,900 75,601,900
TOTAL ASSETS 38,78 2,300 165,3 46,80 0 615 ,462,60 0 2 ,365 ,117,60 0 7 ,036 ,434,30 0