Program Management Consultant

Abhishek Shukla abhish1shukla@gmail.com ; abhish1_shukla@yahoo.com;91-8283831177 First Floor, House No. 566, Sec 16, Panchkula, Haryana

Objective:  To take a challenging post for understanding business change needs, assessing the impact of those changes, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant stakeholders.

Career Summary: 1. A customer oriented, multitask professional with excellent analytical and logical skills possesses

rich experience of approx 8.8 Yrs. Presently associated with NISG Ltd, DeitY, GoI, as a Program Management Consultant for State of Punjab.

2. Specialized in Project Management processes and standards.3. Demonstrated abilities in applying project management frameworks, conceptualizing project han-

dling and tracking mechanisms and ensuring compliance with PM practices.4. Excellent skills of Bid Management, Implementation Management, Client management, vendor

management, and setting stakeholders expectations.5. Strong project leadership skills and has demonstrated proficiency in leading and mentoring teams to

maximize the productivity level.6. Creation of important documents like Detailed Project Reports (DPR), Request for Proposals (RFPs)

for various projects etc.7. To coordinate with various stakeholders like system integrators, dept nodal officer etc for implemen-

tation of the Project.8. Manage and integrated implementation and/or application development process with Service Func-

tion in the Branch and other service providers (3rd Party).9. Demonstrated POC (proof of concept), write technical responses & formal documentation in written

& graphic formats based on customer requests (RFQ) and workflow process to customer.

Key Technical Skills:

Consulting Expertise

Bid Management, Implementation Management, SRS, RFPs, DPRs, Concept Papers for Process Reengineering, Technical Solutions, Project Planning, Vendor Management, etc.

Software Proficiency

MS Office, MS Visio, Axure, Pencil, MS-SQL 2005 etc.

Employment Details

1. National Institute of Smart Governance Ltd (Ministry of Information & Communication Technology-Govt. of India) - (2 Years 4 Months)

Duration: Dec 2012 - Till dateLocation: Department of Governance Reforms, PunjabDesignation: Consultant-Program Management

Program Management Consultant

Scope: Manage execution of Core Infrastructure, Mission Mode Projects under National governance Plan (NeGP) and State e-Governance Initiatives.

Handling large scale State Government’s projects and programs related to e-Governance and Digital India. Preparing excellent documentation on process requirements. Handling various activities of the projects like information gathering, analyzing the information gathered,

documenting the functional or business requirements. To do the User Acceptance Testing in the final stage, propose for possible Government Process Re-engi-

neering. Best Practices Implementation Contributes in entire project life cycle i.e. assessment, design, construction, pilot & statewide roll-out for e-

Governance Projects implementation. Prepares & reviews Technical Solutions, Concept papers, DPR, RFPs, Contract agreements etc. Review service level agreements with SPMCs & SIs/IAs. Contributed so far in following projects/initiatives:

Core Infrastructure Projects: SSDG & CSC NeGP Mission Mode Projects: e-District, CCTNS, Excise & Taxation, e-Office, Elections etc. State e-Governance Initiatives: Web Suwidha, Unified Service Delivery Gateway etc.

2. G-Cube Web Wide Pvt Ltd.Duration: Sep 2011 – Nov 2012Location: NoidaDesignation: Business Analyst

Responsible for leading and managing the ongoing projects in support phase Development and execution of plans (change requests, major bug fixings etc). Requirements gathering and management Preparation of Project Plan from the project charter Preparing the WBS (Work Break Down Structure) with the help of project team Project effort and duration estimations Responsible for resource loading, leveling, and training Ensure to meet the commitments for scope, timelines, quality, and cost Responsible for managing and developing a team in positive manner Closure to project and resource releasing after gathering the lesson learned documents, user manual, and up-

dating historical records

3. NIIT LtdDuration: Jul 2007 – Aug 2011Location: New DelhiDesignation: Business Analyst

Responsible for project and team tracking and reporting to Project Manager Developing requirement documents like RSD, FSD etc. Developing use cases using UML and use case model. Supporting to develop Project Plan Participate in the kick-off meetings Preparing the WBS (Work Break Down Structure) with the help of project team Participating in project effort and duration estimation.

4. Fiserv Global Pvt Ltd

Program Management Consultant

Duration: Sep 2006 – Jun 2007Location: NoidaDesignation: Business Associate

Handling Back office operations Process the queries raised by clients requesting their financial claims MIS creation on behalf of team Reporting to Project Lead for Bugs, time sheet etc

Strength: Self-starter and motivated, capable of working with low supervision. Good customer interaction and communication & Inter Personal skills. Cost, Process & Result oriented team player. Willing to travel in short notices and for long duration.

Achievement: Received Star Performer Of the Year award in NIIT for FY - 2007-08 Received Award for Excellence in NIIT for FY - 2009-10

Education: MBA E-Business Lucknow University 2004-2006M.Com Kanpur University 2001-2003B.Com Lucknow University 1997-2000 Personal:Father’s Name Mr Udit Narayan ShuklaDoB 21/06/1982Status MarriedPassport No F7725622Permanent Address 247/33 Raza Bazar, Lucknow

Thanks RegardsAbhishek Shukla