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AI Empowers Government and Enterprises
AI driving the next industrial revolution
Artificial Intelligence
Block Chain
Cloud Computing
Big Data
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
The Value of AI Application According to research: AI will reduce human labor, increase productivity
About 85% customer services will be
performed by AI in 2020, the emergence of
social media self analysis, CRM and chatbot
will largely reduce the amount of human
labor
Gartner
Over 50% work will be performed
automatically in 2055
McKinsey
Accenture AI will increase productivity by 40%
in the US, UK and other 10 developed countries
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
Conversational AI — one of the 10 hottest technology trends in 2017
Gartner recommended Xiaoi, Apple, Microsoft, Amazon as samples of
conversational system.
Virtual Assistant, Virtual Robot, Bot
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
9000 Headcount Reduction
3 million Daily Conversations
2 million calls Monthly reduced
￥$$￥
$ 14 million Monthly Saving
The benefits of using conversational AI -- Let the numbers speak
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
1. Smart Customer Service
Online
AI +
Offline
Marketing
Training
Management
Services
AI +
+ AI
+ AI 版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
Smart Customer Service – via Internet AI + online channel
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
Human Agent + AI
Smart Customer Service – for Human Agents
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
2. Smart City
The Brain for Smart City
Public
Services
Culture
Transportation
……
Medical Treatment
Government
Affairs
Civil Administ
ration
Industry &Commerce
Human Society
Transport Administr
ation
Tax Administ
ration
……
Party
Affairs
Organization Propaganda
……
Party Services
Party Member Learning
12345 Hotline
Physical Education
Community
Tourism Finance
FDA
Education
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
Smart Public Service The auto-flow intelligent service system for Guiyang City，China
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
It covers 20 categories, 2000 policies,
including: endowment insurance,
employment injury insurance,
maternity insurance etc.
Statistics by the end of 2015 is as
follows:
•Total PV 42 million, 3.5 million/month,
120000/day.
•Total questions: 195 million, 16
million/month, 540000/day
Accuracy: 99.9%
Smart Public Service The web-based smart service for Shanghai Human Resource and Social Insurance Bureau
3. Smart Robot
TTS
ASR
NLP
Robot AI Smart Robot
……
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
Social affairs Banks Government
Smart Robot Applications
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
4. Smart Devices - Machine Mind OS
Smart Vehicle Smart Home
Smart Robot Smart Wearable
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
5. Smart Office
HR OA ERP Finance……
Information
Objects People
Office Bot +
Smart Control Smart Coordination
Smart System
Calendar Reminder
Contacts Management
Dialing Audio/Video
Conference ……
Light Air Conditioner Curtain TV Electric
Whiteboard
版权所有 © 2017 上海智臻智能网络科技股份有限公司（小i机器人）和/或其关联公司，保留所有权利。Xiaoi Confidential
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