Curriculum VitaeCurriculum Vitae

Amit Bhattacharya Plot.No. 158, Laxmi Nagar RisaliBhilai (C.G)-490006Mobile No: +91-7898669176/8818891364 E-Mail Id –amitbhattacharya064@gmail.com CAREER OBJECTIVECAREER OBJECTIVE

I intend to reach heights by working as a key player in the challenging environment where my knowledge and potential can be utilized in the best interest of the organization and me as an individual

WORK EXPERIENCE

WORKED WITH INDIGO AIRLINES AS A CUSTOMER SERVICE AGENT (RAMP) at SWAMI VIVEKANAND Airport Raipur from OCT 2012 TO OCT. 2014.

Taking care of safety of passengers in Airport.

Taking care of passenger queries.

Active coordination at the boarding gates and ramp.

System check-in follow & handover Boarding card.

Taking care of flight operations.

Looking after reservation part and bookings & cancellations.

Handling calls and passengers escalation.

PROFESSIONAL QUALIFICATIONS

One year Diploma in Aviation, Hospitality Management from Airhostess Academy, Raipur Bhilai in the year 2007-2008.

Certificate in First Aid from ST.John Ambulance Association (Red Cross Society Raipur)

ACADEMIC QUALIFICATIONS

YEAR COURSE UNIVERSITY DIVISION/GRADE

2013-14 MBA ( Finance & Marketing) ISME Pune A

2013 B.com Final year ELLM University First Division

2012 B.com 2nd year ELLM University First Division

2011 B.com 1st year ELLM University First Division

2004 Class-12th C.G Board, Second Division

2002 Class-10th C.G Board Second division

COMPUTER LITERACY

Well versed with MS Office Proficient in Galileo (Airline Ticketing Reservation Software) Proficient in Fidelio (Hotel Reservation Software) Proficient in Internet usage

ACHIEVEMENTS

Won Merit Award in All India Camlin Painting Competition at school level.

Won Third Prize in Brain Scholarship Exam. Active participation in Group Discussions and Extempore in

school.

HOBBIES & INTEREST

Listening to Music Surfing on Net Serving people

STRENGTHS

Optimistic Quick Learner Good at Interpersonal Skills Good in Co-ordination and Management

LANGUAGES KNOWN

English : Speak, write and read Hindi : Speak, write and read

PERSONAL DETAILS

Name : Amit BhattacharyaDate of Birth : 22. Oct. 1983Father’s Name : Shri. Sapan BhattacharyaMother’s Name : Smt. Tanuja BhattacharyaMarital Status : MarriedNationality : Indian

SELF-ASSESSMENT

Extremely Creative and passionate at work, willing to learn through experience

Excellent team spirit to fit well with any Professional team and make valuable contribution

Strong belief in high degree of integrity and honesty at the Workplace

DECLARATION I hereby certify that the information stated above is true to the best of my knowledge & belief.

Date:

Place: Amit Bhattacharya