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Karnik, KiranAuthor(s):
V. RISHI KUMARPublication title:
BusinesslineMore options
India: Nasscom to redo export strategyV. RISHI
KUMAR.Businessline. Chennai: Nov 12, 2001. pg. 1
Abstract (Summary)
The National Association of Software and Services Companies
(Nasscom) President, Dr Kiran Karnik,said the BPO from India had
witnessed an amazing growth of nearly 70 per cent. This was mainly
dueto a huge skilled workforce, high productivity and low attrition
rate.
"In view of the changed business and market scenario, we are
working with McKinsey & Co to revisit
the Nasscom-McKinsey report of 1999. This is mainly to chart out
strategies to suit the changingscenario. This is important
particularly in the backdrop of IT software and services sectors
witnessingdifferent growth patterns. This report will be unveiled
early next year by Nasscom," Dr Karnik said.
Jump to indexing (document details)
Full Text
(358 words)Copyright Asia Intelligence Wire from FT Information
Nov 12, 2001
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HYDERABAD, Nov. 11. WHICHEVER way one describes this big global
opportunity, be it BusinessProcess Outsourcing (BPR) or IT-enabled
services, it is this sector which has sustained the Indian
ITindustry during the current global downturn.
The National Association of Software and Services Companies
(Nasscom) President, Dr Kiran Karnik,said the BPO from India had
witnessed an amazing growth of nearly 70 per cent. This was mainly
dueto a huge skilled workforce, high productivity and low attrition
rate.
Keeping in view the performance of this sector, particularly in
the backdrop of IT sector slowdown, DrKarnik said that this was no
achievement and gave the association the confidence that India
would beable to surpass the $ 50 billion IT exports target by the
year 2008.
"In view of the changed business and market scenario, we are
working with McKinsey & Co to revisitthe Nasscom-McKinsey
report of 1999. This is mainly to chart out strategies to suit the
changingscenario. This is important particularly in the backdrop of
IT software and services sectors witnessingdifferent growth
patterns. This report will be unveiled early next year by Nasscom,"
Dr Karnik said.
He maintained that the outsourcing business from India was
positive and the opportunity for growthcontinued to be strong. "We
will see a turnaround during the second part next year."
Recently, Nasscom had forecast that the industry would witness
about 30 per cent growth this fiscal,which means a slight trimming
of its earlier projections.
When asked about the basis for his projections on business
process outsourcing, he said that thecompanies in India were
beginning to scale up the value chain in terms of offerings. Though
initiallyscores of companies rushed to capitalise on various
IT-enabled services, due to poor quality ofservice, they could not
deliver as per expectations.
"Due to unhealthy pricing competition, quality suffered and many
were out of business. The situationhas changed. From merely data
entry-related business, we are witnessing a situation where
softwareengineers are manning such facilities providing highly
skilled services online. It is this type of businessthat will help
us scale up the ladder," Dr.Karnik said.
Indexing (document details)
People: Karnik, Kiran
Author(s): V. RISHI KUMAR
Publication title: Businessline. Chennai:Nov 12, 2001. pg. 1
Source type: Periodical
ProQuestdocument ID:
89472802
Text Word Count 358
Document URL:
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