BBW Jan 2016 Investor Presentation

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    Sharon Price JohnCEO

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    Store counts are as of end of fiscal year 2015 (January 2, 2016),includes traditional and non-traditional stores

    BUILD-A-BEAR 2016

    Background: BBW

    • Founded in 1997, as a specialtyretailer to “ make-your-own stuffedanimals”

    • 2004 IPO

    - Post IPO 22% CAGR and double-digit EBITDA thru 2007

    - 2007 saw highest revenue:$474M

    - 2008 was the beginning of amulti-year contraction

    • Currently in ~400 locations in 15countries including:

    • 330 owned and operated

    • 70+ international franchisestores

    • Over 3,500 employees

    2013

    Marked the Beginning of a

    Corporate Turnaround

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    Background: Struggling retail business

    Eight consecutiveyears

    of comp store declines

    80% of doors notupdated since opening

    2012 revenue down$93M from 2007 peak

    22% of NA storesunprofitable in 2012

    Declining Retail

    Tired productdevelopment

    Marketing had become“couponing”

    Brand refresh overdue

    Not optimizing licensedrelationships

     Aged processes and

    systems

    Failing Strategy

    Pre-2013: Multi-Year Negative Trend

    BUILD-A-BEAR 2016

    ~ 110 bpsGross Margin decline

    (2005-2012)

    Cumulative Net Loss of$78M

    (2009-2012)

    2012 largest loss incompany’s history(Net and Adjusted Net)

    2013 mid-year loss of

    ($6M)

    Trend of Unprof itablity

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    1. Return to

    Profitability

    BUILD-A-BEAR 2016

    Objectives

    2. Sustain

    Profitability

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    CUMULATIVE RESULTS 2013-2015:

    *Adjusted Net Income/Loss excludes mngmt transition and store closing costs, asset & store impairment, goodwillimpairment & deferred tax asset valuation allowance; 2015 results are preliminary and may change; $17.25M is the

    CUMULATIVE RESULTS 2012-2015:

    Revenue $381M $379M $392M $378M(on a similar topline)

    Total

    Stores # 351 323 324 334(with 5% fewer stores &

    11% less square footage)

    ~720bps(based on adjusted net income as a percent of revenue)

    BBWProfit

    Improvement

    BUILD-A-BEAR 2016

    ($10M)

    ~$17M

    2012* 2013* 2014* 2015*

     Adjusted Net Income (Loss)*

    53 wks Prelim

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    CUMULATIVE RESULTS 2013-2015:

    BUILD-A-BEAR 2016

    CUMULATIVE RESULTS 2012-2015:

    BBW 2015Retail Gross Margin

    47%*

    (highest since 2006)

    *Retail Gross Margin % reflects the mid-point of expected range**

    (820 bps pointimprovement versus 2012)

    2015NA dollars

    per transaction**

    $44.10HIGHEST EVER

    2015NA units

    per transaction**

    HIGHESTsince 2008

    3.95

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    CUMULATIVE RESULTS 2013-2015:

    BUILD-A-BEAR 2016

    CUMULATIVE RESULTS 2012-2015:

    19.6%

    2015North American

    4-wall contribution*

    (only 3 unprofitable NAstore versus 61 in 2012)

    *2015 results are preliminary and may change

    980bpsimprovement

    since 2012

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    CUMULATIVE RESULTS 2013-2015:

    BUILD-A-BEAR 2016

    CUMULATIVE RESULTS 2012-2015:

    ThreeConsecutive

    Years ofImprovement

    • ImprovedProfitability

    • PositiveConsolidatedSame Store Sales

    • Margin Expansion

    • Increases in

     AverageTransaction Value

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    BUILD-A-BEAR 2016

     All While Fundamentally Changing the Company

    • Re-orged with new leadershipteam including:CFO, COO, CMO, CPO

    • Evolved 50% of the Board

    • Updated circa pre-2008 IT, Digitaland POS infrastructure

    • Instituted more efficient, data-driven processes

    • Launched new brand look

    • Elevated and expanded powerfulpartner relationships

    FORTUNE

    “ 100 Best Companies to Work For”

    7th consecutive year

    Developed New Strategy

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    1. Return to

    Profitability

    BUILD-A-BEAR 2016

    Objectives

    2. Sustain

    Profitability

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    MAINTAIN THE BRAND

    FIX THE RETAIL BUSINESS

    BUILD-A-BEAR 2016

    Strategy?

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    1. Return to

    Profitability

    BUILD-A-BEAR 2016

    Objectives

    2. Sustain

    Profitability

    3. Drive ProfitableGrowth

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    MONETIZE THE BRAND

    DIVERSIFY

    THE BUSINESS MODEL

    BUILD-A-BEAR 2016

    Strategy

    Profitably Extend Build-A-Bear across multipleRevenue Streams to access business via new

    Locations, Categories & Consumers

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    • Global• Multi-generational• Emotional• Trusted

    • Extendable• Updated

    BUILD-A-BEAR 2016

    Our most valuable asset

    BRAND“ to maximize our potential,

    we must pivot from a retailerthat built a powerful brandto a BRAND company that’s

    more than a retailer” 

    Build-A-Bear is a

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    BUILD-A-BEAR 2016

    12%22%

    Strong Brand:Balanced Appeal and Seasonality*

    * Source: Build-A-Bear Workshop Internal Data** 3 years rolling data

    Consumer Age Distribution Revenue by Quarter**Consumer Gender Distribution

    12%

    22%

    25%

    15%

    26%

    0-2 3-5 6-8 9-12 Teen +

    23%

    21%

    25%

    31%

    1st Qtr 2nd Qtr 3rd Qtr 4th Qtr  

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    BUILD-A-BEAR 2016

    Strong Brand:

    Build-A-Bear 

     Aided Brand Awareness

    High Awareness and Appeal

    Since new branding launch,

    appeal ratings have increased2007 Rating – 85%2015 Rating – 87%

    Source (Awareness): C&R Research, Fall 2012, US Market Report

    Source (Consumer Appeal): E-Poll Market Research

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    BUILD-A-BEAR 2016

    Strong Brand:

    Build-A-Bear Workshop’s ADVOCACY

    number is equal to or higher than

    other retail brands including

     American Girl, LEGO, Toys “ R” Us

    and Disney

    “ Advocacy” is based on a variety ofmeasures including awareness, trust,

    quality, uniqueness andlikelihood to recommend

    Build-A-Bear 

    BRAND ADVOCACY

    Similar to larger Brands

    Source: Burke Research 2013

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    BBW experiential retail process is*:- Unique (lacks direct competition)- Engaging- Understood in many cultures

    BBW high touch service model is*:- “Special”- Personalized- Memorable

    BUILD-A-BEAR 2016

    Strong Concept

     Aligned with Millennial values- Value “experiences” over “things”- Want to “ make memories with kids”- Value brands that “ give back”

     Aligned with macro-trends:

    - Do-it-yourself - Crafting- Personalization/Customization- Rise in the power of entertainment &

    sports brands

    *Source: Envirosell, a leading consumer behavior research andconsulting firm, in 2011

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    MONETIZE THE BRAND

    BUILD-A-BEAR 2016

    Strategy

    OverhaulGlobal Owned &

    Operated Retail+ EnterpriseSelling

    Operations

    ImplementWholesale and

    CorporateSales Systems& Processes

    Build Scalable

    InternationalFranchisingModel/Systems

    Develop NewOutbound

    BrandLicensing &EntertainmentCapabilities

    DIVERSIFY THE BUSINESS MODEL

    Profitably Extend Build-A-Bear across multipleRevenue Streams to access business via new

    Locations, Categories & Consumers

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    MONETIZE THE BRAND

    BUILD-A-BEAR 2016

    Strategy

    Strategic Investment

    DIVERSIFY THE BUSINESS MODEL

    Profitably Extend Build-A-Bear across multipleRevenue Streams to access business via new

    Locations, Categories & Consumers

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    BUILD-A-BEAR 2016

    Strategy

    Global Owned& Operated

    Retail +Enterprise

    Selling

    Wholesale& Corporate

    InternationalFranchising

    OutboundBrand

    Licensing &Entertainment

    DIVERSIFY THE BUSINESS MODEL

    Diversify and Add Locations

    MONETIZE THE BRAND

    Diversify and Add Categories

    Diversify and Add Consumers

    1 2 34

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    BUILD-A-BEAR 2016

    Strategy

    Wholesale

    and CorporateSales

    InternationalFranchising

    OutboundBrand

    Licensing &Entertainment

    DIVERSIFY THE BUSINESS MODEL

    MORE PLACES

    MORE PEOPLE

    MORE PRODUCT

    MONETIZE THE BRAND

    Global Owned& Operated

    Retail +Enterprise

    Selling

    1 2 34

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    BUILD-A-BEAR 2016

    EXPANSION: 2016 and Beyond

    MORE PLACESBeyond updating the look, weresearched and created the new

    store design with an objective to:• optimize spatial planning• improve productivity

    “ Discovery Store” is a HIT!The 11 new & remodeled locationsopened in the US and the UK in 2015are over-indexing on key metrics:

    • Double-Digit comp vs norm• Increased Traffic• Higher Dollars per transaction• Higher Units per transaction

    “ Discovery Store”

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    BUILD-A-BEAR 2016

    MORE PLACES

    Discovery Store

    We expect to have45-55 new and/or remodeled

    Discovery Storesby the end of 2016

    including 4 flagshipsin multiple countries

    EXPANSION: 2016 and Beyond

    “ Secret Weapon” – the STUFFER- Lease line “theater”- Front/center position opens up

    merchandising wall space- Faster fill rate and extra nozzle

    has increased our peakcapacity by 60%

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    EXPANSION: 2016 and Beyond

    MORE PLACES

    EXPANSION: 2016 and Beyond

    • A Discovery Store flagship inCopenhagen, Demark at TivoliGardens (remodel)

    New Franchise Stores

    • Additional International Openingsexpected in 2016 include 20-25New Franchise Stores

     A Special Project in Shanghaiwill be announced in the

    coming weeks

    (Expected to open mid 2016)

    金泰迪工作室

    • New Discovery Store flagship inShanghai, China

    BUILD-A-BEAR 2016

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    MORE PLACESNon-Traditional

    EXPANSION: 2016 and Beyond

    OUTLETS- First value-based format

    - Successful openings in UK and US- Improves product life-cycle management- Leveraging “Tourist Locations” where

    BBW over-indexes on key metrics

    ENTERPRISE SELLING- Starting in 1st half 2016- In-store, On-line, Mobile visibility

    Opened 6 BBW Outlets in 2015Expect to open 5 more in 2016

    BUILD-A-BEAR 2016

    EXPERIENTIAL “ Wholesale”

    - Re-building Rainforest Café and T-RexCafé relationship with Landry’s- New Carnival Cruise lines relationship- BBW expected to be “on-board” in 2016

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    BUILD-A-BEAR 2016

    EXPANSION: 2016 and Beyond

    MORE PRODUCTDrove additional Wholesalebusiness with:

    • COSTCO holiday gift set palletprogram was successful, plans toexpand in 2016

    75% of our best guest surveyedare interested in Build-A-Bear

    branded consumer products*

    Secured 10 out-bound brandedlicensed agreements in a widevariety of consumer categories,mostly launching in 2016

    including:

    • Spin Master toys• Frankford novelty candies

    * Source: Build-A-Bear Workshop Internal Dat

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    BUILD-A-BEAR 2016

    EXPANSION: 2016 and Beyond

    MORE PRODUCTThe “classic” product offeringgenerates our highest unitvolume of any segment atfavorable margins and is:

    • Critical for our coreconsumer base and partybusiness

    • Now updated more

    frequently to maintain in-store freshness for ourbest guests

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    BUILD-A-BEAR 2016

    EXPANSION: 2016 and Beyond

    MORE PRODUCT

    Since 4Q 2014, we have beenintroducing Intellectual Propertiesthat include back stories, apps,music, videos and games to drive“Play beyond the Plush” with:

    - Honey Girls

    - Merry Mission- Promise Pets

    Contributed to almost $60M inlifetime revenue and ~10M total

    digital interfaces

    Merry Mission’s Glisten reindeerwas our #1 item for Q4 2015

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    BUILD-A-BEAR 2016

    EXPANSION: 2016 and Beyond

    MORE PEOPLEOur Traditional Licensing

    approach drivesCore Consumer sales

    Plus, we have improved ability to “ chase”hot properties

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    BUILD-A-BEAR 2016

    EXPANSION: 2016 and Beyond

    Affinity 

    Collectibles 

    Entertainment 

    Sports 

    Fashion 

    Gifts

    Fresh Licensing strategy is attracting  new ConsumersMORE PEOPLE

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    BUILD-A-BEAR 2016

    EXPANSION: 2016 and Beyond

    MORE PEOPLE

    MinionsStar WarsPikachuToothless

    The Collectible, Gifting and Teen+Consumer is generally less price

    sensitive, more likely to shop on-line and over-indexes with keylicenses like:

    The #1 item sold on-line in 2015?Our new GIFT BOX

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    BUILD-A-BEAR 2016

    2016: Projected Revenue

    2016Quarter 

    1st 2nd 3rd 4th Full Year  

    ExpectedComp

    Driven by:• Organic comp growth in existing stores•  Accelerated comp in remodeled stores

    • Volume from ~10 new permanent stores* net of closures• Double-digit growth in Digital (Mobile + Ecomm)• Enterprise Selling opportunity• Benefit from continued strategy of dr iving IP and Licensing via

    a consumer segmentation strategy coupled with elevatedproduct/marketing integration

    Projected 2016 Comparable Store Performance by Quarter Consolidated Comp Store Growth Expected to be low to mid-single digits

    Total Revenue Growth in Mid-Single Digits

    *Permanent stores are defined as traditional and outlet locations anddo not include:Seasonal, Shop in shop or pop-up locations

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    BUILD-A-BEAR 2016

    2016: Projected Profit

    Store counts do not include Carnival Cruise ships, Landry’s orinternational franchise locations

    Planning Continued Profit Growth

    • 2015 Pre-tax income projectedin the range of $16.5M-$18M

    • 2016 Pre-tax income expectedto increase by 15%-25%

    BUILD-A-BEAR 2016

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    75%

    25%

    Goal is to assure flexibility in capital spending to maintain our

    solid cash flow, strong balance sheet and lack of debt

    2016: Intended use of Capital

    $25-$30M

    Capital Plan

    • Estimated 18-24 month payback on new and remodeled stores• Expected 4-wall contribution of over 20% for new and remodeled stores• Remodels REQUIRE store downtime and will impact total revenue• Store openings & remodels require both “capital” & “expense” investment• Remodel downtimes are generally planned for lowest revenue quarters

    • Puts and takes will disrupt average store sales & sales/sq ft data comparisons

    BUILD-A-BEAR 2016

    New StoresRemodels

    Update Store Systems

    IT/Systems Upgrades“Play beyond the Plush”/IP

    ImprovedRetailOperations

    Infrastructure &Platforms for newrevenue streams

    2016 I d d f C i l

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    BUILD-A-BEAR 2016

    2016: Intended use of Capital

    Store counts do not include Carnival Cruise ships, Landry’s orinternational franchise locations

    Share Repurchase Plan

    • In fiscal 2015, the company spent $25.9M onshare repurchases• $9M remains under the current share

    repurchase plan• The company intends to continue to

    opportunistically assess additional sharerepurchase plans

    BUILD-A-BEAR 2016

    2016: Investments support Strategy

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    BUILD-A-BEAR 2016

    2016: Investments support Strategy

    OverhaulGlobal Owned

    & Operated

    Retail +Enterprise

    SellingOperations

    ImplementWholesale and

    Corporatesales Systems& Processes

    Build ScalableInternational

    FranchisingModel/Systems

    Develop NewOutbound

    Brand

    Licensing &Entertainment

    Capabilities

    Diversify the Business Model

    1 2 3 4

    • POS Complianceand Enterpriseselling upgrades

    • TXT Planningenhancements

    • PLM upgrades• New stores/remodels

    and tech upgrades• Traffic Counters

    • “Play beyond thePlush” apps,music, video anddigital

    development• (Licensingcurrently out-sourced)

    < Capital Tracking System ----- Warehouse System upgrade ----- Talent >

    • Global OrderingCapability

    • Reporting andcompliance

    processes &systems

    • Wholesaleprocessingsystems

    • UPC capability

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    Thank you

    Build-A-Bear 

    1954 Innerbelt Business Center Dr.

    St. Louis, MO 63114

    www.buildabear.com