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WE NEED A NEW STORY, A NEW DNA OF BUSINESS:
WHERE ARE THE LEADERS OF TOMORROW IN FRANCE?
Investigation, meetings, and interpretation
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INTRODUCTION
Holderlin: “Where danger thrives also thrives that which saves.”
Tuli Kupferberg: “When patterns are broken, new worlds emerge.”
Manfred Kets De Vries: “The challenge for twenty-first-century leadership is to create healthy
organizations.”
Globalization is redrawing the world map
I decided to focus this short thesis on France not only because it is my country of origin but
also because it seems to me that Europe, which lay in ruins after World War II, was unable, for
a variety of reasons, to anticipate the painful awakening that placed it in a new and perhaps
definitive position of vulnerability in the world at the beginning of the 21st century. From one
day to the next, the emerging future left both France and Europe behind.
For the first time in history, our world appeared as a whole, a single planet. Although we may
throw around terms like tsunami of globalization, this reshuffling of the deck is not as harsh as
it seems and has not affected all countries equally.
For some, this shakeup could mean the opportunity to break free from the isolation or willful
ignorance that left them with gnawing difficulties: the problems of Africa and the Third World
have been brought to light and call out not only to NGOs and various philanthropic outfits, but
to the economic, political, and social sense of responsibility of the entire world.
The geopolitical situation has shifted and remains unstable. The new USSR is undergoing a
gradual democratization; the eastern countries may be able to breathe fresh air into an aging
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and dramatically ethnocentric Europe. The United States is no longer steering the ship; China,
India, and Brazil are expanding effectively. Like it or not, the past is gone for good: after a
period of crisis and adjustment, we will need to absorb this emerging global consciousness as
soon as possible in order to take full advantage of it.
This metamorphosis entails a lucid critical reading of the structures of the past and the rise of
new ideas, new ways of thinking, working, and imagining our lives and their many cultural
facets: in short, a re-envisaging of the role of people on earth.
The past glory of our civilizations long concealed a real intellectual decadence. This
obliteration had two main effects: preventing us from seeing and from thinking. Caught up in
a race forward, we have let the world change without ourselves changing at the same time.
Change is now inevitable, urgent, and challenging, because there is not much time.
Why are Europe and the United States in danger ? All sorts of organic explanations could be
offered up: civilizations are born, grow, and decline. All that is true, but in this case, things
have sped up. When I was a child my parents were discovering with amazement the
refrigerator and the television; my mother brought me back from her travels a collection of
dolls from all over the country – Alsace, Nice, Brittany, Martinique – which I kept carefully in
their celluloid cases. France seemed so vast and exotic to me then! My grandmother, born in
the north of France, has never seen the Mediterranean, while I have already been around the
world several times and tasted dishes from every country.
How have we constructed our western society in such a way that everything is spiraling out of
control like this? It is probably the result of an unfortunate interpretation of Cartesian and
Newtonian theories: we’ve allowed technical science, algebra, and money to dominate society.
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Very early on in France, intellectuals such as Simone Weil (the philosopher, who died in 1942)
understood the vicious circle: the mind, she writes, “succumbs; it no longer has any criterion
other than efficiency. Where the mind ceases to be a principle, it also ceases to be the end”
(Œuvres completes, Gallimard. Vol. 4 p. 100). The homo economicus model tends to slow down
ethical progress.
Auschwitz and the twin towers: the rupture between ancient wisdom and modernity
At the end of the 19th century, Europe and the United States were united by a common ethos:
that of progress, free enterprise and human rights; ancient humanism passed down through
the Renaissance and the Enlightenment placed the human being at the center of the universe
as a responsible conscience, generating social, material, and moral values for the good of all.
These are the terms of Rousseau’s social contract.
The growth of the economy and of industrialization took precedence over those values, and
human beings were considered in the same category as machines, as a means of production.
Modernity has been tarnished by the tragic decline of values, the secularization of society, the
banishment of intellectual, philosophical, and theological reflection. Consumer society made
these values obsolete because they were not needed for production or consumption.
Efficiency reigned: referring to algebra and to his pencil, the famous French mathematician
Poincaré said, “Isn’t it wonderful: it knows more than I do!”
The Enlightenment: the lights went out at Auschwitz, where all the voices of the European
intelligentsia were silenced for a long time. There, Goethe’s “marvelous garden,” juxtaposed
with the camp at Buchenwald, gave modernity the metallic song of materialism perceived as
an adequate doctrine: neorealism. That dualism dear to Platonists, the separation of essence
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from existence, was consumed, and with it our ancient sense of belonging to a whole, of
nature and the world. The levels of transcendence were taken away for a long time in the
West, and, as Heidegger put it so well, our time became “narrow.” The barbarity of the
holocaust in the country of Goethe, Nietzsche, Rilke, Beethoven, Mozart, Hegel, and Kant,
among others, killed European philosophical thinking. The Holocaust will never be like any
other genocide; the 9-11 attacks will never be like other attacks, because both point to
ontological causes.
They are black holes that leave behind a no man’s land of thought. Throughout his writing,
Georges Steiner denounces the irreparable rupture that the highest civilizations have inflicted
on contemporary thought by giving birth to the most bestial violence.
In the 1980s when I was studying philosophy at Sorbonne, it was all Sartre, Merleau-Ponty,
and Piaget; the literary types were swimming in deconstructionism, and writers such as
Jacques Maritain, Kierkegaard, and Simone Weil rarely made it onto university curricula. In
the late 1950s, George Steiner wrote, there was a break “between word and world, between
semantic markers and stable sense which became the thesis of deconstruction and post-
modernism. It foretold the ‘end of the great stories’” (Georges Steiner, Errata).
At that time, when European thought tended toward phenomenology and structuralism, it
was well received in the United States: it correlated with fragmented, atomistic thinking,
operational effectiveness, the rational, the mechanistic world view, the technology-driven
world. Interestingly, Sartre wrote Les Mots but climbed on chairs at the Café de Flore to
announce one shouldn’t “désespérer Billancourt,” which is to say he felt it was appropriate to
lie about communism to the workers in Parisian faubourgs.
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“Industrialism created a limitless appetite for resource exploitation, and modern science
provided the ethical and cognitive licence to make such exploitation possible, acceptable –
desirable.” Vandana Shiva
Unlike many members of younger generations, I do not believe American imperialism really
existed in France: our allies had saved us, and the shame and the guilt Europe felt after the
war left the door wide open for cultural renewal.
The Twin Towers
Historically, this event was also a first: the United States attacked on its own territory by
invisible enemies. This event, which toured the global airwaves, will remain forever imprinted
not only the collective memory but also in the individual memories of all. People everywhere
can say where they were and what they were doing at that precise moment: the entire planet
was invited to the show. I do not wish to shock with these words: few historians, sociologists,
philosophers or western intellectuals have dared, faced with such barbarity, to parse the
symbolic meaning of this odious massacre. Once again, the great historical narrative is silent:
paralysis. Thinking takes a step backward: we take refuge in a primitive fears that are
immediately taken out on a scapegoat (the French philosopher René Girard showed in a
variety of contexts the logic of the cathartic outlet). A primal and atavistic anger was promptly
unleashed on the world’s Muslims, and quirky interpretations of the Koran began appearing
everywhere. Once again the intelligentsia remained silent, because, as with Auschwitz, the
symbol opened onto a universal, ontological dimension. Those images that made their way
around the world seemed like a reply to Hiroshima and, politically correct or not, symbolically
knocked out the citadel of greed, the survival of the western capitalist system that threatens
to destroy the social, geopolitical, and even the bio-natural balance of the planet. One day we
may be able to talk about these images that call into question the burial of the spiritual in the
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modern world. The images reveal a kind of climactic hubris, recalling certain Old Testament
prophecies or Jesus angrily chasing the merchants from the temple. In the depths of our
collective unconscious, the almost unreal violence of those images gave rise to a possible
contemporary eschatology that could not yet be spoken.
“When we truly suspend taken-for-granted ways of seeing the world, what we start to see can
be disorienting and disturbing, and strong emotions like fear and anger arise, which are hard
to separate from what we see. To the extent we’re trying to avoid these emotions, we’ll avoid
suspending. To the extent we can’t talk about any of this, it limits all of us” (Peter Senge).
Why have speech and the spirit that comes through it been erased?
And what if those towers were, in the guilty western conscience, like temples erected to
Mammon by our own hands and according to our free will: would it be so shameful to think
so, to say so?
Instead, there were smokescreens, a war and then another, theories about American Zionist
plots: all of this was misdirection, the denial machine, a complete distortion of the real.
Zygmunt Bauman speaks of a “liquid” modernity as opposed to a rootedness in the past, and
indeed the media resemble fish swimming in water, stirring up confused, diffuse,
inassimilable fears born of uncertainty and faceless insecurity.
“What has been lacking in the 20th century is a central cultural thought that would unify all
these things: economy, technology, society, matter, mind, and spirituality. There are no great
philosophers or great thinkers who’ve been able to develop the thinking that unifies all these
questions” (Master Nan).
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Change did not arrive on the world stage at a specific moment: through a perfect
synchronicity, everything happens at once: that which was underground emerges and all at
once the economic myth crumbles before our astonished eyes. “Synchronicity is about being
open to what wants to happen ”(David Marsing). And it seems to bind opposites together:
intentionality and fortuity, action and luck, causality and causality.
Globalization is irreversible: we live in a world of interconnection and interdependence at the
planetary level. No sovereign territory, however vast, populous, or rich it may be, can protect
alone its own living conditions, safety, or long-term prosperity, its social structure or the
existence of its inhabitants. The world has changed and it requires us to do the same.
As human beings, we are caught up in the organic operation of the whole and paradoxically
we notice quickly that neither governments nor private enterprises will suffice on their own:
business still remains the fastest and most powerful means of effecting change.
“Because though much has changed in the last 25 years, one thing hasn’t: business is still the
only force ( …) with the reach and resources to do what needs to be done as quickly and
efficiently as possible (…) That leaves business as the only force in today’s world that’s got it
all: a universal presence, an ability to get things done quickly (…) and the economic clout
required to engineer widespread systemic change with remarkable speed. Business is our
best and indeed last hope, and it’s time to put that hope to the test. ” Jeffrey Hollander.
I have been able to assess the need for and the quality of the program we have followed for 18
months at INSEAD, focusing specifically on change in terms of leadership. Interestingly (or
perhaps through synchronicity again), with my background in philosophy, I had been waiting
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a long time for a serious consideration of the world of work and the urgent need for a stronger
leadership to regain the confidence, the passion, the hope, and indeed the enthusiasm of
people who spend a significant portion of their lives working for companies that give them
nothing in return.
“We’re describing the life of most of us working in most organizations: when we’re used as an
instrument to serve something other than life, we lose our feelings and our capacities to
sense” (Peter Senge).
Reconnecting with the idea of collective responsibility allows us to renew genuine
communication between individuals, to rebuild social networks around communal values and
for ourselves, take our own lives in hand, “to give them meaning, a meaning that also comes
out in work: the real work.” (Abraham Zaleznik).
It is important to rebuild the links for a new social contract, links that have long been broken:
for almost seven years, this project has been on the agenda of the Davos committee. I have
followed with interest the fertile and innovative initiatives of social entrepreneurs, and when
people have once again taken charge of their lives, of their time, and of the meaning of their
work, then we can hope for change. “There’s an emerging future that depends upon us” (Otto
Scharmer). It depends on us for the future of our children and of the earth. Everything
changes but we need to hang onto the harmony that exists in the M. C. Escher drawings I like
so much. They illustrate a perfect and controlled change: one figure inverts itself, resting on
another, becoming entirely different and just as beautiful. This metamorphosis takes place
before our astonished eyes with the magic of an eternal renewal.
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“Business is a renaissance concept, where the human spirit comes into play. It does not have
to be drudgery; it does not have to be the science of making money. It can be something that
people genuinely feel good about, but only if it remains a human enterprise” (Anita Roddick).
From now on we need to work toward a future we never imagined, to work against the
unsustainable structures of the past that made the future so fragile. Leadership-change-
future, the key triad: almost all the management literature seems to have its eye, and its
hopes, set on young people and women.
“There is a leadership crisis in the world. (…) We no longer prepared to just sit back and
watch the world go to ruin. The old power forces are resisting the new. And the new is
showing up in young people and in women” (Wendy Luhabe).
What about the young leaders of tomorrow in France ?
Let us begin with the principle already emphasized by Mayo (1933–1946), Maslow (1954),
McGregor (1960), Herzberb (1959-1976) and Argurys (1957), which is that we must move
away from a mechanistic, goal-focused and entirely scientific kind of management. They have
all stressed the importance of a meaningful job where values and ethics are increasingly
viewed as important corporate concerns. What do we believe in? What principles should
guide our behavior? What do owe one another and the people we deal with (employees,
customers, investors, communities, etc.)?
I was struck by this way of seeing things: it’s as if the younger generation were in charge,
ready to reframe our mistakes or to clean up the ugly side of capitalism. Is this a pious vow, a
general transference: young people will always do better than us? Another larval form of the
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myth of progress? An intuition, a wish, or the starting point for studies already undertaken in
some countries or certain communities with these young people, or these women, who
suddenly, like Athena, might come to the rescue?
The idea for this thesis came from that line of thought. Do we have in France this new breed of
pragmatic, innovative, visionary, and humanistic future leaders? Does the younger generation
consider itself a responsible agent of change?
Following the advice of Elizabeth Florent-Tracey, I chose a sample of about twenty male and
female students. Most of them were between 23 and 26 years old; all were nearing the end of
their studies at the Grandes Écoles of Paris: I chose HEC (Hautes études commerciales de
Paris) for its business focus and and L’École Polytechnique so as to include an institution of
similar rigor but with an orientation toward the sciences. Theoretically, these two schools are
producing the elites of tomorrow.
I conducted a qualitative study using two tools: first, a questionnaire that was emailed and
that included about fifteen open questions; then, a little later, a short interview about any
answers that stood out or that seemed not very explicit. These were one-on-one interviews,
conducted by skype or over a coffee.
Why these two methods and how are they not redundant?
I was sure the questionnaire would put the left brain of these keen, engaged students straight
to work, and I used the interviews to shake up their rhetoric, their underlying assumptions, in
order to access the right brain. It was a good idea. Less successful was the choice of schools:
two sovereign institutions. Very quickly (well, not really: after a month) I realized that I was
receiving similar responses and that the profiles were much too homogeneous. I could have
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followed the original plan and produced conclusions but I felt I was missing something
important about the generation of change, the facebook generation. After another discussion
with Elizabeth, I began my inquiries again, with a brand new school offering a four-year
degree program in IT, with an MBA after five years: Epitech Paris.
Before going any further, I have to say how much happiness and fun this work has brought
me. I began without any idea of what I would discover. Each time a completed questionnaire
arrived, each time I met a student, new horizons of thought and uncertainty opened up for me.
Because I wasn’t looking for anything in particular, I feel I can say that no personal ideology
has influenced this experience.
A sketch took shape through the course of these meetings and I have been careful to
reproduce it as faithfully as possible.
French youth and the (hi)story that surrounds them
“Each man is questioned by life; and he can only answer to life by answering for his own life .”
Victor Frankel
“If you would attain to what you are not yet, you must always be disappointed by what you
are. For where you are pleased with yourself there you have remained. Keep adding, keep
walking, keep advancing.” St. Augustine
With the help of my survey and interviews, I immersed myself for a month in the world of
these young people who were willing to give me a little of their time and, sometimes, a lot of
themselves. I could just as easily have read widely the works, surveys, and articles on these
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young adults who are beginning their active lives, but I wanted to avoid two problems:
intellectualization and idealization. “One group can become a generative microcosm when it
connects deeply with its real purpose” (Otto Scharmer). Even though this is a partial study, I
wanted to remain inside reality, close to the actual, and above all to hear the students’ own
words and the world they reveal. I chose to transcribe the responses without making any
changes or trying to make them fit my project, even if they are at times not particularly
academic. Then I used clinical applications to analyze the answers, often trying to bring to
light that which was beneath the surface, to reveal the unsaid and to identify areas of strength,
weakness, or unconscious resistance. From now on, though, their words belong to you as
much as to me, and can be understood in a variety of ways.
First, a note to stress that for the last century, successive generations of French people have
endured tough historical moments. Two world wars crossed, in some cases twice, the lives of
individuals; that of 1914-1918 devastated almost an entire generation of men, pushing
women into work to meet the needs of family and country. The shift to a European economic
zone and then, of course, the global economic and political crises that have succeeded one
another since 2006 have also contributed to the changes in the lives of French people that
have been taking place at fairly regular intervals for over a century, requiring each generation,
as it were, to cross a bridge to the next. We have a revolutionary past and a solid heritage of
critical thought; we are not champions of inertia: this is the backdrop to our collective
unconscious, which reflects the totality of our emotions and therefore our way of being of the
world. “The contrast between the new terrain and the familiar landscape of the past is
frequently the catalyst that forces us to redraw our mental maps” ( J. Stewart Black, Allen J.
Morrison, Hal B. Gregersen).
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The young adults I surveyed were between 20 and 25 years old. Born between 1980 and
2000, they are considered part of Generation Y, whereas most of their parents belong to
Generation X, born between 1965 and 1980. I will summarize in a concise table the
differences between these two groups as they have been described by American
researchers (Reisenwitz & Lyer 2009, Borges, Manuel, Elam & Jones 2010, Durkin 2008, Hira
2007), since I have not found a French equivalent of their work.
GEN X (1965-1980) GEN Y (1980-2000)
Technologically adept
Strong preference for web applications
and e-mail based communications
Need for power, control
Need to be in charge
Less optimistic, less idealistic
Less bound to traditional values
Monetary compensation is not
the key driving force
Even more comfortable with technology
Cell phones, laptops, multi-media, instant
messaging, social networking
Need for affiliation & achievement
Value collaboration & team work
Attached to value, more confident & more
positive outlook on life
Aim to earn very high salaries
(Pekala 2008)
I will base the analysis of my sample on these valuable studies. But even now, we can imagine
that in this generational curve there may be a point of rupture for those born around 1990,
precisely those who have responded to my questions. It is during these last fifteen years that
the global economic and geopolitical situation has swung suddenly, and Generation Y will
never be as homogeneous as Generation X. Those now entering the workplace have received a
giant wake-up call: this generation, more than any other, will need to rely on the foundations
and traditions of the previous one and to use its legacy, its lived experience, to literally invent
the future toward which the situation has channeled them; for this younger generation, it is an
urgent requirement. What led me to my study is this specific point; it is part of the name of
our program: change. Whether it is conscious or not will be determined by observation. These
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young people form the first battalion, the first leaders of a world that has changed completely;
unique because of their age and the time in which they live, they will have to be leaders in a
world that has seen the disintegration of the myth of triumphant capitalism.
“As it unfolded, the subprime banking crisis revealed a Shakespearian catalog of moral
turpitude. It was a perfect storm of human delinquency. Deceit, hubris, myopia, greed and
denial were all luridly displayed” (Gary Hamel).
They are the ones who, before they act on the world, will have seen the crumbling of the Twin
Towers, those who, gathered in silence in front of the big screens of the cities, will have seen
Al Gore’s important film An Inconvenient Truth, those who will have seen the tsunamis in
Thailand and Japan, and the Fukushima reactor that has still not been stabilized: these leave
powerful impressions on the retina that are at once global and very close at hand.
Just as I wanted to recap briefly some key points of French history, I wanted before I met
these young people to ask questions of their parents (who belong to the same generation as I
do), to gain a sense of their roots, to understand how they were educated and to get to know
the familial refrains that forged them. The famous Generation X . Of course, I asked people I
knew, not the parents of my research subjects, but I was careful to stay within the same socio-
professional group. What do you want, what do you see, for the future of your children?
For Generation X, the anthropological baggage, if I might call it that, was really the end of the
Cold War, the dissolution of the Soviet Bloc, the fall of the Berlin wall, the rise of Asia and the
beginnings of globalization: but we were 30 years old and already belonged to another
history! Overall I discovered results consistent with the indicators in the table above –
extremely pessimistic, anxious parents who became very tense when they were asked about
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their children’s future: “We gave them everything so that they could succeed: everything!”
These are young people who emerge from a childhood of overindulgence; as they begin
university, they feel substantial parental pressure. Considerable means have been expended
to support their education: pressure starting in primary school to gain admittance to the best
lycées, significant support through private tutoring and enrichment in all areas: the arts,
sports, Eastern languages, music, etc. The principals of major lycées expressed through the
media their concern about the pedagogical relentlessness that created three paths within the
education system: the good lycées, the bad ones, and tutoring for children doing extra lessons
in the evenings after the longest schooldays in Europe. Private institutions offering review
sessions or advanced programs over the holidays, especially those operating outside the
country (killing two birds with one stone) made a fortune in fifteen years. These children
were overburdened by the number of choices on offer, the increasing competition, and the
intensity of a lifestyle that would damage some of them emotionally. All the parents I spoke to
felt that they were doing the right thing, being super-coaches for their children – children who
will not have had time. Time to be bored, to imagine, to be a child. Of the parents who
responded, very few said: it doesn’t matter what career he has, as long as he chose it and it
makes him happy. Most pushed their children into university, and 18 of the 23 students in my
research sample confirmed this scenario. In France, as far as parents are concerned, there are
three paths for children who have received a good education: the Grandes Écoles of business,
the Grandes Écoles of engineering, or law. Once, medicine and pharmacy belonged to this
category; as for the position of university professor, it is no longer taken seriously as an
option. If I ask, “But why not something else? Something closer to what she likes, or to her
skill set?” then the reply is: “Because once you’ve made it to a Grande École, you can do what
you like afterwards.” All they want is business: once that word is out, the parents are satisfied.
It is a catch-all term that seems to bring with it vague notions of happiness and security. For
Generation X, that is sufficient: it is understood that it is a good thing, and no questions are
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asked: everyone wants to be part of a vague notion, and that is all there is to it. The parents’
concern stems from their own experience, or that of their peers: crises leading to
unemployment, or serious professional and financial setbacks. One respondent confessed to
me that his father had committed suicide after the closure of a large factory: he had taken a
job that lacked status and could not face the social stigma; he was earning a living, but money,
status, and power are three very different things. Generation X experienced shocks unknown
to the previous generation, for whom careers lasted a lifetime, often within a single company.
I understand the uncertainty of those parents who articulated what is for some the heart of
the problem: they feel that, for the first time since the war, the next generation, with
equivalent qualifications and effort, will not be more successful, or even as successful as their
predecessors. They feel the social elevator is stuck, the dynamic broken. Thus, even before
meeting them, I had a mental image of these young adults: a golden childhood with a black
cloud that lurks just outside the frame of the pretty photo, casting its shadow.
French youth and the story they tell
“It is impossible to think of oneself as detached from others.” Amartya Sen
“Only a crisis – actual or perceived –produces real change.” Milton Friedman
“Be the change you want to see in the world.” Gandhi
Here I am among them! My topic interests them; they want to read the final product in return
for the inconvenience I have given them. All my questions (you will discover them as we go)
are open: students could express themselves freely more or less as they wished and I
observed the topics on which they were more reactive or recalcitrant. Are they citizens of the
world? Absolutely! My question about experiences outside the county never went
unanswered. They have all travelled extensively with their parents, schools, and friends, and
seem generally at ease in a blend of cultures. Some have done humanitarian work in Africa
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with their schools. Many language immersion trips have been set up by the parents, the
suggestion being that this will position students advantageously for a career abroad. I was
impressed by the number and the eclectic mix of countries they visited; these demonstrate a
taste for travel and a real curiosity that leave one to think socio-cultural divides may be
lessened. I never heard them say anything nationalist or xenophobic, even though students at
the Polytechnique are still very much influenced by the school’s military background and by
values that traditionally belong to the political right. If they occasionally (two of them)
expressed criticism of rights that have been won (abortion and gay marriage), none of them
claimed any particular political affiliation. Not once did I hear from the mouth of a single
member of this sample group anything that had the slightest racist connotation. So yes, they
are cosmopolitan, and the Web has fostered that characteristic: they are the facebook
generation!
The next question: what leaders, in any field, do you admire? The word “leader,” rather than
“figure,” was a deliberate choice; they were unanimous in discarding the term immediately.
The major players of the CAC 40 have no place in the Pantheon of French youth: “Oh no,
Madame: you can admire great men, not CEOs!” I quote Denis, who summed up the position
all of them: “I do not feel any admiration for leaders, even if I respect their respective careers
and their success.” So, apart from the students in the pilot program at Epitech, who are
passionate about computer science and who of course identified (but as creators and
visionaries) the start-up geniuses (Steve Jobs, Sergey Brin, Larry Page, Gabe Newell, Linus
Tornvalds, etc.), not one mentioned a business owner, either in France or abroad. It is
impossible to categorize the data I have received; it is disparate and almost entirely without
commonality. Students at the Polytechnique chose French officers, Napoleon, Talleyrand, the
Pope, and the Marquis de Sade. The other students offered a heterogeneous outburst of
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names: Ibn Khaldun, Queen Elizabeth II, Victor Hugo, Leonardo da Vinci, Mandela, Gandhi.
Only one philosopher: Locke. Two respondents, a boy and a girl, identified their fathers.
From all these accounts, no dominant figure emerges. It was clear from the written responses
that this question did not interest them at all and that it seemed to serve as a personal
“vignette.” I became convinced of this in their oral interviews, where I must admit I was
genuinely surprised at the narrow scope of their cultural knowledge. Even when they were
speaking about a person they identified and had therefore chosen, they had little to say and
were very uncomfortable about it. In conclusion: a relative absence of intellectual or spiritual
points of reference. A narrow and superficial understanding of literature and philosophy: “I
don’t have time to read” (Louis); “We didn’t cover all that in our courses” (Margot). Indeed,
one student had no answer whatsoever and wrote with commendable candor: “You could say
that lots of people are admirable. But I don’t pretend to know about people I haven’t come in
contact with. Maybe I’ve seen biographies, interviews, TV shows, but I prefer to be in direct
contact with people” (Charlotte).
No one reads anymore: farewell to the Gutenberg galaxy! The world has grown but it has also
shrunk, as if the flow of available information cut short our curiosity as well as our own
personal research and culture. No more idols, no more masters of thought, of poetry; no
philosophy at all, no more great enthusiasm for great ideas, even if they belonged to the past…
Existential doubt? Spiritual laziness? Educational weakness? It is so easy to exist in the
immediacy of the virtual: we respect conceptual models that are less elevated and closer to
home. Our discussions about these matters were so slight that if this small sample represents
the norm (and I would point to their exceptional level of study), there has been in France a
vast, a profound cultural loss.
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For that matter, the question of the value that is transmitted through language also causes
problems. Admiration: this word made them very uncomfortable. Is it a suspect word, a blunt
word? Too strong, or dated, emptied of the fullness of its meaning? In my sample group, they
“like” something new every day: the rest is insignificant. In defense of these young people, I
must point out that previous generations lived through the fall of ideology and an intensive
secularization of the country, and that they themselves seem affected by the “disenchantment
of the world” invoked by Marcel Gauchet (Le désenchantement du monde) I searched in vain
for the passion, the vibration that we Generation Xs felt at their age. Maybe it is a good thing –
we know where all the -isms led us – but passion is a powerful force in the world, and a
culture that swallows up a civilization. This ambient relativism where everything seems
equivalent to everything else could be a freedom of spirit, a hesitation that looks like waiting,
an interlude during which this generation might create new ways of thinking, the expression
of a cultural transition in progress.
Let’s look farther ahead with the next question.
“To learn the lessons of experience, therefore, you need to understand your identity – the
people who shaped you, your education (…) Where you come from historically and where you
spend your life (and with whom) are the two big influences on the way you look at reality and
act in the world.” Gianpiero Petriglieri
I asked: “Do you feel that you belong to a generation that’s very different from your parents’?
A few words on notions of continuity and difference.” The gut reaction is no. “Fundamentally,
no” (Théo); “We have the same way of looking at things: we’re alike” (Louis); “ We are very
close in everything” (Axel); “I think I was born in a world that is fundamentally similar to my
parents’; the paradigm is the same: personal enrichment” (Adrien). In the interviews, they all
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confirmed good relations and a real generational fluidity. They sense in their parents a
reassuring, companionable structure: these parents are pals, people with whom they share a
lot. I would say that parents have forgotten to grow old and children to grow up: the cult of
youth on one hand and immaturity on the other (that is also what I observe, as a mother of
three grown sons). It’s a bit like a Benetton ad: they have the same clothes, the same leisure
activities, and young people remain for much longer in the home of their parent-chums who
themselves open the door to the baby-couples. Segolène explains: “I feel as if I’m in a kind of
bubble and yes, it is reassuring, I need it to move forward.”
Actually, discontinuity does exist, but external to the generational structure: it comes from the
outside world. All the students identified technological advance as the foremost engine of all
the major changes of their time. Victor summarized it well when he spoke about the world of
his parents: “Their world was analog, ours is digital.” For some, this progress is double-edged:
“Now everything has to be done immediately; you have to adapt, to be more reactive”(Paul).
Or: “With the Internet, anyone can find out about any subject, and everyone thinks they’re an
expert: you have to take that into account in order to get the upper hand” (Edouard). Whereas
my Epitech students are excited about their future in this area, others find technological
advances alarming: “The world is a village, but cultures and values are losing their specificity:
everything is becoming uniform” (Come). There’s everything on the Internet, the best and the
worst: we need very strict rules” (Julien).
For some respondents, this tool that opened conversations up to the world has had pernicious
effects on society. They express themselves in reactionary terms out of fear of losing their
identity: “Plurality and the blending of genres have been taken to extremes under the guise of
a notion of equity, resulting in a loss of points of reference, just as the notion of moral
responsibility is being supplanted by legal responsibility” (Alice).
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There is social discontinuity as well: these young people feel that they live in a tougher world,
and they express the stress they feel in the face of, for example, increased competition (here
they also reveal the projected worries of their parents for them). They are reacting to what
strikes them as rising individualism: “We live in a world that is more selfish than before: the
mentality is everyone for himself”(Stéphanie). “We’re losing out when it comes to social
cohesion, family values, and moral values: in our parents’ time, everything seemed simpler”
(Claire). This feeling of being submerged –or even under attack – by contemporary society is
marked when it comes to their future professional life; some responses communicate a fear of
the future. “We have more and more degrees and we have a harder time finding work. Wages
have dropped lower and lower in France” (Alice). “Tougher employment standards make
hiring more difficult. Even with an advanced degree it’s sometimes an uphill battle” (Alix).
“My older sister spent two years after her MBA finding a product manager job that wasn’t
great; my parents had got her a coach!” (Antoine). And finally: “My generation is different
from my parents’ because I feel I have to fight all the time and I feel very afraid about my
future. I feel as if in their time, the professional world was less stressful” (Ségolène).
They all fear that the economic decline in France might not be just another stage but an
indicator of a much more serious situation for Europe. No one wrote about it (perhaps out of
superstition), but they all spoke of it, mostly at the end of our discussion, when I stopped
taking notes. The choice of words, the non-choice of words, the moment chosen to speak them
or to write them: all that told me as much as anything, along with their silences, their looks,
their laughs, their moments of tension. Silence often speaks louder than words. As for the
students from Epitech, they did not seem afraid, startled into adopting a reactionary mode or
relying on defense mechanisms; they feel quite at home in the world of tomorrow, thanks to a
collegial, horizontal pedagogy built around real projects that are directly connected to the
25
work world, which they visit often. Their observations about the position of France on the
world stage are not emotionally charged. “It’s the end of the powerful states and time for new
forms of capitalism: it’ll be interesting!” (Denis). “Multipolarity: the end of the US as
superpower and of Western domination. The emergence of new forces: our generation will be
able to watch it” (Théo). The youngest of them (just 19 but very mature) wrote this reflection,
which caught my full attention: “We are not cut off from the generation of our parents because
many things have stayed the same. I’m thinking in particular of the educational system, which
has not changed fundamentally: our studies are the same as those of our parents” (Victor).
Early in the interview he concluded of his own accord that this was definitely a problem. “The
Grandes Écoles have had the same program for a long time. I wanted something more
innovative and stimulating. There are so many things they haven’t included in their course
contents; they’re resting on their laurels, convinced they’re creating an elite… that won’t have
any idea what’s going on! I’ll need to learn a lot in the field, probably for my whole life…Hey, I
see that’s what’s happening for you too!”
“Traditional types of teaching seen in some universities and high-school classrooms –
professors lecturing on theories that have little connection to the specific reality of students’
lives (…) Effective teaching for adults means active learning. ” (Quy Nguyen Huy)
I wanted to extend this perspective with the following question from my survey: What do you
consider the major changes in your world; what is their impact on your personal life, and how
will you respond to them?
I wanted to evaluate through this question their real level of awareness, their propensity for
engagement, for taking part in this change –or not – and how. I also wanted to assess their
26
responsibility, in the proper sense of the term: responding to what is; adapting, innovating,
and finding a design for remanufacture.
Globalization means we have to become “more aware of how deeply we’re interconnected as
human beings across all of society. It also means that each of us is confronted with the
fundamental choice of participating in patterns of development and interaction that are either
life-destroying or life-enhancing.” (Nicanor Perlas)
This question forced the young adults into an almost schizophrenic split between on the one
hand evidence of a world in full metamorphosis and on the other evidence of a real inertia of
the structures surrounding them. They could not find in their daily lives a reflective space
large enough to create the slightest response. Most seemed out of their depth, helpless, but
seeking values that would help them understand and therefore act. “I haven’t had enough
experience yet to evaluate that” (Ségolène). Once again I realize that this generation also
seems closed in terms of speech: the culture they lack (I am referring here to a humanist
culture, of course) creates obstructions in the area of thought. “Humanism is a vague memory
from school. We basically have a culture of science and marketing” (Adrien). If they do not
have the words to say it, how can they articulate an active thought? They have taboo words:
admiration, philosopher, critique, words that are not spoken but that could be for them a way
to act for the future: words about commitment, responsibility, and hope.
“Perhaps words are missing because they are late. But the day will come when they are
missing because they are worn out. ” (Michel De Certeau)
You can feel that these young people are groping for something: they know a degree is no
longer enough to build a future on, and that they will have to make their own way. But one
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hears more about strategies for “getting by” via the social networks than about any real
engagement to serve the common interest. These young people form their convictions
schematically, superficially, like channel surfers, rather than in the melting pot of faded
ideologies. While technologies have made prodigious advances, mentalities lag. For some,
technology does not lead to progress: “These are everyday tools, but after all, we still haven’t
sent a man farther than the moon!” (Eric). So what is the great advantage of technology?
Quentin replies: “The technological adventure continues its journey; it keeps opening new
frontiers beyond the realm of what is possible. And above all it has made the world smaller
and brought people closer together.” For the students of Epitech it is as a result of this
instability that a new kind of person will appear and that research will uncover solutions to
many problems. Victor, youngest of the group, arrives at a genuine realization: “The
significant changes in the international economy (crises, debt, unemployment, the
environment) are due to political mistakes of the past; changes in consumption and
technology have given me the opportunity to rethink our society and to consider what we
might be able to do to stabilize the world and what it will become.”
Unfortunately, for many of the students, the myth of the eternal return persists.
“Humans tend to avoid, dismiss, and deny warnings that increase anxiety and fear by
practicing selective attention and various forms of information distortion: this is known as
‘defensive avoidance’ (Janis & Mann 1977).” (Q N Huy)
A brilliant student from the Polytechnique explained it to me this way: “Everything is cyclical!
The danger is always the same, and we always find solutions. There are no new data. All this
fuss, it’s just the media and the alternative globalization types scaring people! We’d be better
off working on the repopulation of the countryside” (Beaudoin).
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Another huge surprise for me: my survey demonstrated that none of the young people in my
group was a declared environmentalist. Either they reject the problem as a fabrication of the
media, on the grounds that the earth has gone through periods of climate change in the past,
or they reject it (unconsciously?) out of a fear of being manipulated politically. It is important
to understand that to these young French people, with the education they have had,
environmentalism is a thoroughly anti-capitalist, subversive movement. It is political. An
ethics of responsibility presupposes a radical critique of insidious forms of domination that
prevent them from coming together in united opposition and collective action. So they do not
know what to do, or how to do it. And once again it is in conversation, through the good old
tools of Socratic maieutics, that they come to recognize on their own that we have spoiled the
environment, that we have confused Nature with a private possession to be exploited at will,
that water is a serious issue, as is the availability of resources in general… and that yes, animal
rights are insufficiently robust and our food is not nutritious enough to be healthy, even if
they make fun of their mothers for buying organic because the groundwater is polluted and
they pay twice the price, and so on. They are at sea in the confusion of information and the
complexity of the topic. The admit the desire, the need to be enlightened, oriented, guided, in
order to be able to take action. Here is the gulf that urgently needs to be bridged for these
young people. To scare or to inspire: there are two options.
“If you attempt to scare people with the enormity of the problems, the tendency is simply to
give up. And so when you dispirit people, when you remove the spirit, you also remove the
capacity to change.” (Betty Sue Flowers)
“If you talk about environmental management systems and eco-efficiency, people just roll
their eyes. But if you talk about innovation and abundance, it’s inspirational. People get very,
very excited. ” (Sarah Severn)
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Once again everything comes together to create a new pedagogy: in order to change, we must
also change our way of changing! Responsibility is liberated by collaboration. These young
people feel real and sincere emotions that they are unable to put into action without any
leadership: they illustrate the concept I will if you will. The diversity of their thoughts
reminded me of the following extraordinary situation in a coffee shop in Sydney, Australia,
described by Wayne Wisser. A mere 1% of customers asked for fair trade coffee as a result of
the sign that read “We have Fair Trade coffee. No extra charge. Just ask!” If the server
suggested it, the number rose to 30%. If someone playing the role of a customer loudly
demanded a fair trade coffee, the number of ethical consumers skyrocketed to 70%. My
student sample loved this anecdote; most important for them was the transparent and
exemplary nature of the story, because the conscience that was silent at the time of my survey
expressed itself forcefully when I approached the question in terms of legacy.
Finally, I will address gender issues. Overall, I did not observe conspicuous disparities
between the answers of the male and female students, even though the girls responded more
quickly and much more fully. They recognized the progress toward equality in France and the
opportunity for women to choose, freely and without sexism, any career. But all –
unanimously – rejected feminist ideas. “It is utterly ridiculous and useless to want to think
that men and women are equal” (Alice). “Women’s liberation happened for economic reasons”
(Adèle). “In our community, the woman is the beam supporting the family structure” said
Ilham, a brilliant female Muslim student. “This business of liberation has taken more away
from us than it has given” (Agathe). This was without doubt the biggest surprise in my work.
Not one of these super-educated women will put her career before her family. Some are
reacting against their experience: “I didn’t know my mother; the house used to be empty
when I came home from school. It was hard” (Juliette). Some are following an example: “I have
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two older sisters; the one who works is stressed out and her children are a disaster. The other
one is totally radiant and her family is happier” (Margaux). I am forced to consider that all the
ideas and values of May 1968 have been rejected outright by this generation. I also feel that
such a rise in family values indicates a return to safe investments: the inner circle as a safe
place, a cocoon offering shelter from a world that is hostile or perceived as such; the will to re-
humanize one’s life, to nourish it affectively. These young women begin their adult life by
delaying childbearing until later than in previous generations (the average age of young
mothers in France is 27), but they all want large families and they do not want to delegate to
others the education of their children, which they see as the real meaning of their lives. Their
degrees please their parents, guarantee that they can meet their own needs if necessary, and
demonstrate a genuine openness of spirit: they are happy to participate in society in an
intelligent, considered way, but not at the cost of their children.
French youth and the (hi)story they will write
“People today sense what their authentic destiny will be but cannot obtain it for themselves.”
Bernard Bro
“Insanity: doing the same thing over and over again and expecting different results.” Albert
Einstein
“What belongs to you? The use of your ideas.” Epictetus
With an increasingly sophisticated understanding of my group of students, I found them so
docile and moderate that I wanted to propel them into the future to see what they thought of
it. It was a tricky question: in the survey, I asked them to imagine their lives at the age of forty.
They looked so dismayed that I might have been talking about retirement. I therefore
reformulated my question so that they might look ahead less than ten years: “How do you
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picture your life when you are 30?” These young people have grown used to existing in a
strange kind of sidebar where the autonomy of their personal lives is not supported by
genuine independence (Singley 2004). They live in a present that is unconnected to the future.
This aspect of my research is shocking: these young people are completely myopic – in fact,
blind – to their future. Their pessimism, nourished by a profound crisis of faith in institutions
and society, prevents them from meeting one of the fundamental psychological needs for all
human beings, which is to see, imagine, project themselves into the near future.
They communicate not exactly resignation but a kind of wait-and-see attitude, a fatalism
sometimes disguised as suspicious humor, as if their destiny did not depend on them and they
might still be able to take charge of the direction of their lives. Vulnerability? Caution? No one
said the word “pessimism” and I felt something more subtle at work, an unsayable fear. It was
like those moments of complete silence and stillness before a big storm: we know what is
coming, and we know it will pass, but who knows what will be left of the garden.
Of all the responses, only one was coherent – so specific, in fact, that it did not ring true:
“Married, at least three children, in private equity funds” (Julien). For the others: “Too much
uncertainty; how can I see that far ahead!” (Come); “No visibility” (Antoine); “Sorry to be
vague” (Alex). Once again, when a task seems fuzzy or hard to define, they fall back on family
values as the ultimate protection. “Surrounded by those close to me” (Ségolène). “Having a
blind faith in my family and friends” (Adrien). I realized from the start that the concept of
family is understood as a value and a personal resource, rather than as a social model. I think
this comes close to the heart of the problem. Let us not beat around the bush: the young
people who graduate from the traditional Grandes Écoles do not feel in any way ready to
come face to face with the world they will be thrown into in a few months. The Epitech
students seem completely different. Dynamic and even – let’s not be afraid of words – happy.
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They are already perfectly comfortable with interconnectedness, self-realization, their
potential to move forward. The transition between their student lives and their professional
ones is well underway. And so they are making plans in all directions (with a strong tendency
toward Silicon Valley) and with a joyous passion: “The Web is our final frontier: an incredible
adventure!” (Denis). “You turn your passion into your job, you go to work in a T shirt, you call
your boss ‘tu’ and you’re happy to get up in the morning” (Louis). “You speak the languages of
IT (C, C++ , Java, Python, etc.) and you can get along anywhere in the whole world!” These
young people also move into entrepreneurship in large numbers: over 50% of Epitech
students start their own companies as soon as they leave school. I have not heard of anything
like this from the MBA graduates: it is as if they were already older, not in actual years but in
their conservative world view. By choosing for this study a sample of the elite from these
Grandes Écoles, I thought I would discover the generation that bears the future of France on
its shoulders and I now fear that for the most part they are far from being tomorrow’s leaders.
Perhaps the same observation inhibits them (consciously or not): how will they deal with the
disconnect between what they have learned (often through hard work and personal sacrifice)
and what is useful and necessary today? In the current climate, globalization and increasing
uncertainty about the future are forcing businesses to look for flexible candidates who adapt
well and quickly; action is weighted far more heavily than theory. How will young people with
elitist aspirations adapt to these economic variables?
It appears that the degrees awarded by the Grandes Écoles are no longer seen as an
investment in human capital ready for the job market, but as a title, like a designation of
nobility that opens the door to a social hierarchy.
In her book L’inflation scolaire: Les désillusions de la méritocratie (2006) Marie Duru-Bellat
explains clearly the hierarchical French conception of education; it is like a ladder where
position is more important than quality. What is the point of a ladder you can’t climb? How to
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convince the state and private organizations to conduct an urgent review of academic
curricula?
What is the point of classifying all those students and carefully choosing the strongest ones,
without offering them the best choices? How can young graduates of HEC say about their lives
at the age of 30: “It’s hard; we are carried along” (Claire) or “Scary question!” (Louis)? We
need to help these young people who are full of potential and noble ideals, and who are
floundering; that help must be appropriate and it come from the right source because their
need, their vulnerability, is great.
I offered them all the inevitable question: you have a magic wand, what do you do with it?
Their world is so disenchanted that unless the wand was brandished to provoke, or to make a
joke (the humor of a sad clown), it was ignored. “I do not find this question pertinent” (Paul);
“That would be much too easy” (Quentin). “I’d break it: simplicity is the sworn enemy of our
generation!” (Alexis); “I’d give it to my sister’s little girl for Christmas!”(Victor). These are not
neutral responses; they contain a certain violence. I sensed bitterness in them, as if my
question had been indecent; it was the same in the interviews, where they were so indelicate
and derisive that I was quite uncomfortable about having asked. In sum: “We need to be
serious: it’s a stupid question.” Those who used magic did so to fight the creature that was
already, to these 20-year-olds, an enemy: time. That which passed them by, stole their youth,
threatened them with the near future. “To stop time and start it again when I like!”
(Ségolène); “Stop time or slow it down a bit to do things better” (Julien); “Stop time, replace
the real world with another!” (Adrien).
These replies are at once surprising and painful, revealing as they do a massive weakness in
relation to the reality principle. A reality that cannot be seen straight on, that remains
unsayable and scarcely imaginable, is one that causes suffering in the body (illness,
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depression, addiction) and in the mind, both of which then run the risk of being swept up in
the tides of fundamentalism or primitivism for want of healing words that would allow the
return of the dream and of the soul.
A slippage, a displacement in the Freudian sense of the term (a transference) appeared rather
surprisingly when I tackled the question of legacy: “What values would you like to pass on to
your children?” The space of time carved out on the way to a distant future permitted the
liberation of speech and the reconstruction of a dynamic. It was distance that revealed the
greatest intimacy.
Then and only then I took down the words of the heart, the words of the human, of happiness,
joy, confidence, generosity, and hope. Their responses revealed a wide semantic field of
gentleness, protection, and love. It was the vocabulary of a happiness projected into the
future, accompanied by a sense of passion, of something worth fighting for, as well as an echo
of their own parents: “We will do everything for them: everything!” All the power, the
imagination and the passion of this generation needs to separate from the professional sphere
in order to express itself. They want to get ahead of, or to soften, the changes that will affect
children (something their own parents might not necessarily have thought of). “They’ll need
to be taught to get by on their own” (Edouard); “The arts are the jewels in the crown of
France, and they are disappearing: we need to revitalize those professions” (Théo); “Above all
give them other values, get rid of all this politics, conservatism, patriotism: open the world to
them” (Adrien); “They need to understand that kindness, respect and well-being are much
more important than money” (Layla).
The young people offer up all sorts of key words at once, words that had been absent from
their discourse, words this survey was waiting for because they are foundational:
combativeness, curiosity, will, altruism, work, empathy, innovation, passion, movement. In
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May 1968, they said “Let’s be realistic: let’s ask for the impossible!” Give it a little time: the
impossible is always 20 years old.
Surprised and happy at this sudden proliferation, I spent time in the interviews on this
question of legacy because they pulled into it all their dreams, their hopes, their vitality, the
way you cast a bottle on the ocean. What an abundance of interesting ideas, all of a sudden:
“We need to value our old manual labor positions that are disappearing into museums just
when countries that are becoming richer might want them.” So I asked: do you think we
undervalue those jobs? “Oh yes: my uncle is a plumber – it was shameful for the family! Today,
he’s the only one to have bought his own house, and houses for his three children, who are all
in higher education!” (Victor). Did they think they would raise their children according to the
same standards as their parents? Many said no: the main thing is no longer to have a
“situation,” which implies social status, but a balanced and happy life, even if it means less
money. Were your parents wrong? They all said no: they didn’t know the world was changing
this fast and they believed they were doing the right thing.
I heard, often enough for it to make an impression, that these same parents, when there were
three or four children, often eased up on the youngest, who was generally able to make the
most of it, finding happiness in projects that were more innovative and personal. “There are
two of us, the older ones, at Polytechnique, following in the footsteps of our father, and our
younger brother refused point blank to waste his teenage years in books. After years of
turmoil and war with our father, he works in the jewelry business in Anvers and it seems to
fascinate him” (David). “I finished HEC last year and I’m having a hard time: I can’t find the
work I wanted and I don’t know what to do,” said Camille “My younger sister did her BTS as a
pastry chef and opened a store in Japan that is doing very well: I’m thinking about joining her.
Our parents saw her as a failure at school!”
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Ideas also flow from the young women who are thinking about their future role as mothers:
telecommuting, changing their work rhythms and choosing their own schedules, developing
social entrepreneurship, taking time to reconnect with the earth and creating activities that
would allow them to leave the city and reinforce the social fabric of the countryside. Thus the
terms and the goals of real change and true resilience can become plans for the future as long
as they aren’t considered to lie on the wrong path (the “little” jobs). I would have liked to
spend more time on this part of my survey, which seemed to me the most fertile and touching,
and to imagine with the students possible tools, solutions, changes of direction. This research
should interest researchers, professors, and consultants in the years to come, since they have
the clients and the material available to them. And most of all I realized I was drawing a
hollow profile: not one of those acrylics of my own youth but something more delicate: a
fragile, subtle watercolor sketch.
Another way out for these young adults, apart from the hypothetical future of their children:
going abroad. 100% of my respondents (except one specialist in French civil law) declared a
desire to go abroad as soon as possible after graduation and to pursue a career
internationally. For the Epitech students, it’s clear: “Internationally, web markets are thriving,
and some regions still lack expert knowledge” (Louis); “In essence and by definition, the web
community is international” (Quentin). For others it’s a matter of escape and a rejection of the
French system: “the French economic system is a disaster” (Julien); “I wouldn’t hesitate for a
second: France is the country of fiscal suffocation” (Alice). But sometimes the new departure
(imaginary or imagined) is described as an El Dorado: “Our work is richer for the work of
others: we need to mingle, to work together” (Ilham); “find a place where the body is so
relaxed that the mind can take care of more important things!” (wise Adrien).
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I saved for the end of my survey the current questions, the concrete, unavoidable ones. “What
do you think are the qualities of a good leader? ” and “What skills are necessary to meet
tomorrow’s challenges?”
1. The qualities of a good leader. First of all, leaders are, it would appear, numerous and
awful. Not only, as we have noted earlier, do company directors attract little admiration, they
often conjure a negative image in the minds of young people coming up through the ranks.
The only objective of a director, they feel, is to turn a profit, including personal profit,
disguised as civic responsibility and patriotism. This applies also to matters such as defense,
or the environment: their motivation is self-interest. The public good is subordinated to the
financial target and here, for them, is the real oxymoron. Growing numbers of young people
feel our institutions are run for the benefit of the plutocrats, and if it continues, this loss of
confidence can only lead to a vicious circle. What then, is a good leader? 90% of respondents
put three qualities at the top.
- honesty (a leader acts with morality and integrity, and sets an example). The notion
of admiration, which has been under attack – a good leader should inspire it.
- attentiveness (a good leader listen to others, to everyone, is accessible and
understanding)
- valuing the team (leading the team, stimulating and having confidence in team
members, ensuring good ongoing training, communicating, maintaining an
appropriate atmosphere in the workplace)
Worth noting in this triumphant triad is the accent on integrity and human qualities, in
contrast with financial scandals (the crooked businessman) and psychological strains (stress,
depression, “I’m not listened to,” “I’m just a cog”). Some cited the courage of John Kenneth
Galbraith in denouncing an “economics of fraud.” These young people reject politics and
finance completely as the site of partisan maneuvering and personal calculation.
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Listening and paying attention shine a light on these young people’s desire to participate,
their desire for change in human relationships, for a new form of communication that will
express itself without the violence of a demand, but rather as concern for an improved way of
being in the workplace, to be and to do together. A place where no one acts or submits
unwittingly, where everyone is heard, even the weakest: “a level of humanity in the workplace
so that people, especially the most vulnerable psychologically, might also be effective
contributors in the duty to which they are called” (Ségolène).
Every player deserves a good score to work from, and I cannot resist the desire to reproduce
in its entirety this fine definition from Adrien: “A leader in today’s world evolves through
contact with people who have different roles, behaviors, and ideologies. He must work with
this heterogeneous human base, suggesting an idea or a project that transcends the group’s
differences and situates everyone in relation to a common objective. So he needs to know how
to imagine, communicate, unite, and then manage. Like the conductor of an orchestra who
ensures that no instrument drowns out another, he must coordinate the efforts and the egos
of each team member. He needs to show each individual that his or her work is valuable, that
it is necessary to the success of the project. On the other hand, he will need to be careful that
no one – especially himself – takes over anyone else’s work. He will have the qualities of a fair
man, he will need to be able to listen to others but also to communicate with them.”
Impressive.
Next come the qualities related to action: making good decisions, managing learning and
conflict. One single respondent mentioned innovation and not one, including the students
from HEC, mentioned marketing (opening new markets, client expectations, diversification,
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etc.) One respondent, young Victor, emphasized the need for a good leader to have the time
(and therefore to know how to delegate) to step back and pay attention to global changes.
The big picture suggests not a patriarchal figure but a sort of fraternal one, that of a
benevolent, exemplary older brother, the model of a leader who takes charge without being
domineering. A leader who is so much a part of the team that he blends into it. I quote Denis:
“I’m not necessarily for the presence of a leader. I think it’s an old-fashioned conception of
work that no longer suits the world we’re living in. I’m for a collegial work environment
where everyone can express themselves freely.”
2. “What skills are necessary to meet tomorrow’s challenges?” The second question
concerns skills and whether the new leaders are ready to take their positions. Here I
discovered to my great surprise the first eight key words, which look a lot like a very effective
solution: ethics, loyalty, openness, innovation, altruism, flexibility, mobility, change. Theo
commented, “There has been a reexamination of big global enterprise since the 2006 crisis
that should allow new social and economic models to grow.”
They have all had enough of ostentatious capitalist excess and its noisy peregrinations
through the media, the lack of respect for the disadvantaged. They call for a greater lucidity:
“People have to open their eyes” (Léa); “We need to keep questioning” (Édouard). It’s a
genuine reality-check: “We have to look at the world as it is now, with its new needs, not just
its old desires” (Stéphanie). Many argue that the human being must now be at the center, not
the periphery, of the company: “Balancing family life and professional life” (Ilham);
“Coordinating teams so that junior and senior members work together as much as possible”
(Alice); “It’s neither more expensive nor more difficult to be human, to be ethical; it’s just a
matter of choice” (Denis); “telecommuting could be a solution for women” (Claire). Having
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often felt they were floating in a kind of haze, I now find them facing these questions with
responsiveness and maturity: “facing reality,” “exploring the world,” “being ready,” “acquiring
a new degree of maturity,” “being able to keep learning.” These young people have found the
words with which to delineate clearly a profound and authentic change.
In order to create a readable study, I have drawn conclusions here by moving through the
questions one at a time. There is, though, one prediction I have not commented on in the
course of my work with these young people. For over ten years, we’ve been hearing
everywhere that the future lies in the hands of youth and women. Are two minorities scarcely
known to the ruling bodies all of a sudden supposed to save the world?! Pierre Bourdieu
describes youth in terms that can apply equally to women: “A category of people who are
difficult to categorize, a category the statistician doesn’t know what to do with, because
society doesn’t know what to do with them, doesn’t know what name to give them” (1994 as
quoted by Thierry Bloss). Unless I am mistaken, the only other time you might expect to hear
“women and children first” is when a ship is sinking. And I think that is precisely the case!
Young people have always represented the hope for progress and a stay against one’s own
mortality. In spite of themselves, they carry the commitment to accomplishment or
redemption of the generation that gave them life: it is classic transference. The world will be
saved not by young people or women, but perhaps by the qualities linked to these two groups
in the collective psyche. Here we are in a magnificent masculine counter-transference: we are
going to bleach our bad conscience (unconsciously, of course) through reference to values
that, in the collective imagination, are opposed to everything we reproach ourselves for
having done. Young people and children belong to the realm of purity, innocence, empathy,
altruism, nursing, caring, etc. Thus we are identifying not, strictly speaking, a group, so much
as the qualities arbitrarily attributed to that group. This analysis was done by John Gerzema
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and Michael d’Antonio in an unconvincing book, The Athena Doctrine: How Women (and the
Men Who Think Like Them) Will Rule the Future.
Apart from being a somewhat regressive phenomenon that would have delighted Dr. Freud
and is no doubt some new sleight of hand, buying back innocence in the face of disasters
occurring on the planet hides something more profound. One could no doubt also point to the
emotional quotient that people wanted to smother at the same time as humanist thought. But
the real fear, the real shame, the real profanation, won’t be absolved by women.
But on the side of the mother. Matricidal world of the first mother: Nature. She is at the
international center of bad conscience, and she is the one who will have the final answer, the
response of Gaia…
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Conclusion: We Need a New Story
“Everything has changed except our way of thinking.”
“No problem can be solved by the same consciousness that created it.” Albert Einstein
“Wisdom demands a new orientation of science and technology towards the organic, the
gentle, the non-violent, the elegant and the beautiful. ” E. F. Schumacher
“Our culture’s dominant story is not something external, it’s part of us, and it’s certainly part
of me. The pressures to pull myself back into the cave or prison, to go back to my habitual
ways of living, can be overwhelming sometimes.” Peter Senge
Throughout my study I have observed these young people, these leaders of tomorrow, and
more generally the society that surrounds them, in the kind of prison Peter Senge talks about,
which could also be Plato’s cave. They know that things are not right in their here and now,
and that some part of their own humanity has escaped them. The primary image that comes to
mind is locked-in syndrome, in which we are all trapped: the cognitive and sensory functions
are intact but nothing can move, nothing can be said.
As human beings, we have been obscured behind a fragmented, mechanical, discursive and
efficient thinking that functions on its own, in the service of an economy that is often virtual,
in an inflationary bubble; the interests and well-being of most of the planet’s inhabitants are
ignore. Where thought does not dominate, it yields, and the entire world is regulated by one
thing: money. The human spirit is guide by a material thing and system. This invincible
system is gambling our lives and our earth away at the casino, and happiness is not in the
cards for anyone. These young people, whose company I had the privilege of keeping for a
month, no longer have the words to speak the things that are most important to human life:
love, passion, spirituality, happiness, sharing. Just as we need food in order to grow, every
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human being also needs spiritual nourishment in order to develop: we have a body but also a
spirit and a soul. If their needs are not met by education (family, school, society), they will be
open to despair or extremism. Young Muslims in France (there were some in my group) are
flocking to religion because it offers them a dimension everyone is seeking, one that gives
their lives meaning.
We need to stop locking up speech and the spiritual, to repair the ladders that lead toward
transcendence and metaphysics (science is already ahead of us there) and reposition
ourselves not as the center of the universe, but as a tiny fraction of what is worth preserving.
We need to reconnect with an essentialist, holistic world view. Beneath existence there is an
essence of the world, which the Greeks called harmony: the right interval, the just proportion
that governs all the laws of humans and nature. For Plato geometry, astronomy, poetry, and
nature are one selfsame thing and they merge with truth, beauty, and goodness. This harmony
must be restored to relationships among people and also between people and the world for
which they are responsible: it is a human and a political ecology. A genuine realization is
happening at the global level and it should be used like the lever of Archimedes, to lift up the
world with a small weight.
As Margaret Mead quite rightly said, “Never doubt that a small group of committed citizens
can change the world; indeed it’s the only thing that ever has.”
To consolidate the will to change and break out of locked-in syndrome, we must reconsider at
least three things: education, philosophy, and time. Education: freeing humanist speech, the
speech of intellectual sociologists, anthropologists, philosophers, poets, and artists. Nothing
changes where there is no word through which to speak, nor thought through which to act.
Charles Handy: “We seem to be saying that life is essentially about economics, that money is
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the measure of most things… My hunch is that most of us don’t believe any of this, and that it
won’t work, but we are trapped in our own rhetoric and have as yet nothing else to offer, not
even a different way to talk about it.”
We’re not talking about imagining a revolution: judging from the results of my survey, we are
a long way off from that, and it would cause further harm. I am thinking more about another
type of evolution: a metamorphosis.
Humans are taking over evolution. This situation, in which the universe works backward
against itself, is utterly new. The logic of the current merchant fundamentalism is quantitative
and short-term; the logic of the evolution of the living and of natural rhythms is long-term.
These two logics are incompatible. We need the courage to “creat[e] a safer environment for
unlearning and new learning” (Schein), to start from very foundation of fragility and
vulnerability, so as to take the risk of change. Mathematician Cedric Villani: “To make
progress in a demonstration you have to make yourself vulnerable.” We need to side with the
voiceless and the vulnerable.
This is about replacing one history with another; if we do not start to imagine this new
history, it will write itself in the form of a requiem. The role of an intellectual is to contest
radically, unconventionally, heretically: it is always through words that people have created
momentum; otherwise the status quo imposes itself with an iron fist. Jonathan Porritt
confirms the observations of my study: “looking at people all over the world today, rich and
poor, they are not remotely close to a state of mind that would call for anything revolutionary.
There’s no vast upheaval of people across the world saying ‘This system is completely and
utterly flawed and must be overturned and we must move towards a different system. There
isn’t even that, let alone an identification of what the other system would look like”.
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Who if not the intellectuals will appeal to a compelling vision to be social architects, writers of
constitutions, entrepreneurs of meaning? The problem is that change has changed, and we
need to teach people to see the world with fresh eyes.
Porrit concludes: We have not collectively articulated what this better world looks like – the
areas in which it would offer such fantastic improvements in terms of people’s quality of life,
the opportunities they would have, a chance to live in totally different ways to the way we live
now. We haven’t done that. Collectively we’ve not made the alternative to this paradigm, this
paradigm in progress, work emotionally and physically, in terms of economic excitement.
We’ve just not done it.
Emotion, vision, imagination: these are the tools of language and of dialectical thinking that
will allow us to make progress in conscience. They enable us to name meaning and value.
Dialectical thinking belongs to the living, to the organic whole. It opens up our real human
understanding, which is divided, compartmentalized, dispersed. It does this because is it
dialogical (allowing the coexistence of two separate propositions), and recursive; it can be a
circle, a hologram (in a complex structure, the part is in the whole and the whole in every
part).
This notion, which is fundamentally philosophical, provides an escape from the vicious circle
because, while it grants the possibility of a loop, it is an ascending spiral. You come back to a
question asked at the beginning, as in Socratic dialogue, but having climbed several levels.
“Philosophy is the discipline that scrutinizes the validity of guidance principles and their
applications in different cultural contexts” (H.Spitzeck, M. Pirson, W. Amann & S. Khan, 2009).
Or, in the prophetic voice of Simone Weil (1942): “We are living in a period that has been
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denied a future. The wait for what is to come is no longer hope but anguish”; “The notion of
value is at the center of philosophy. One cannot consider the notion of value as uncertain
without seeing one’s own existence as uncertain, which is impossible.”
Back to the future: if we want a paradigm shift, we may need to turn back toward our past and
extract its true substance: the humanist values that modern man needs so greatly. We must
build a new civilization, one that is classical in inspiration, and renew for ourselves, beyond
social constructions, the original pact between the mind and the universe. This is a
monumental task of education that will require motivated teams of researchers and
professors. We need to counter power with wisdom so as to re-balance the world and weave a
new social contract.
The divorce between our world and spirituality is tragic; we must go to that inner place where
knowing comes to the surface. We need a urgent redirection to “an emerging future that
depends on us” (C. Otto Scharmer). For that we need to dig down below rational thought, to
rejoin the emotional – intuition in the manner of Einstein, who “never discovered anything
with my rational mind.”
What would it take to develop a science that enhanced life ? It would be a new spiritual path
that encompasses humanist values universal enough to serve both the individual and society,
a path beyond the boundaries of nation and culture.
Each time the world changes – when civilizations rises and fall, when new scientific theories
challenge our understanding of the universe, when technological innovation reinvents our
lifestyle, when political revolution breaks down the old structures of society, or when a global
crisis threatens to destroy our planet, humanity is forced to let go of some of its most
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cherished beliefs in order to create a new mythology to guide its collective psyche. (Betty Sue
Flowers)
If we return here to the convergence of science and thinking, which these days are located
very close together, we make possible the emergence of holistic experience, holistic thinking
that puts us in the same position as a bee, an oak tree, or a star in the overall pattern of living
things. I recall here the magic of Escher’s drawings, which I mentioned in the introduction,
and which evoke the concept biologists call “morphogenesis”: the coming into being of a form.
“Appreciating the universe as an emergent living phenomenon can be done only ‘from the
inside,’ through cultivating the capacity to understand the living world and ourselves as an
interconnected whole. This starts the journey toward a science, as Eleanor Rosch put it,
‘performed with the mind of wisdom.’” “Our task must be to free ourselves by widening our
circle of compassion to embrace all living creatures and the whole of nature and its beauty”
(Albert Einstein).
Taking time
Between the cradle and the grave, human life is terribly short: that is why it leans on its past
and projects itself into the future. Through this movement appears the meaning of life. Human
beings have a basic need to give meaning to their existence, to consecrate it, and I sensed from
the psychological suspension of the young people in my group that this vital spark is what
merchant society has extinguished. No one can consider working in order to consume as an
ultimate life goal. The problem of society and of business, then, is to be able to take back all
the energy that has been lost as a result of noble motivations. The human individual is
rebelling against the fundamentals of capital. Political ecology consists of making the world
more human: “eco” is Greek for “house,” and “logos” means the ways of doing. “As we reach
deep down into the soil of our being, we tap into our radical core of inspiration.” As Viktor
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Frankl said, “Ever more people today have the means to live, but no meaning to live for.” “One
must remember that modern, industrial and post-modern company has been constituted –
and continues to be constituted – most often on the basis of violence and suffering (in both
the physical and symbolic sense)” (H.Spitzeck, M. Pirson, W. Amann & S. Khan, 2009).
Young people need leadership in the field of thinking – they are demanding it – but we have
seen how reluctant they are to place their trust without a sense of ethics. Gary Hamel has
demonstrated a lassitude in the workplace: 80% of employees around the world are less than
highly engaged in their work, they show up every day but leave their humanity at home. This
lassitude, he argues, is due to a moral deficit; not only can it be remedied, the remedy is also
an indicator for success.
At issue, then, is not naïve idealism but a pragmatism that originates in a lucid observation of
reality: “Remarkable contributions are typically spawned by a passionate commitment to
transcendent values such as beauty, truth, wisdom, justice, charity, fidelity, joy, courage and
honor” (Hamel). Why, Hamel wonders, are “words like ‘love,’ ‘devotion,’ and ‘honor’ so seldom
heard within the halls of corporate-dom? Why are the ideals that matter most to human
beings the ones that are most notably absent in managerial discourse?”
Researcher Manfred Kets de Vries also underlines the double necessity for individuals not to
mortgage their lives for the sake of material gain, and for business to grow wiser: “While I do
not believe in a magic formula for leadership stardom, I do believe that the stars who will
shine in today’s rapidly changing world share one distinguished quality – a familiarity with
ambiguity and uncertainty that helps them achieve a state of organizational Zen. I liken these
future managers and their behaviors to embodied Koans. They will be unlocking the
contradictions and the inconsistencies that characterize an environment of constant change.”
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The link between creation of value and creation of wealth is broken and tomorrow’s leaders
will need these values: “Leadership research needs to discover the proper role and the true
calling of leadership in promoting humanism in business (…) in weaving sustainable
relationships to serve the common good. The idea of servant leadership might prove to be
helped in this endeavor, being authentic in this endeavor is indispensible” (H. Spitzeck, M.
Pirson, W. Amann & S. Khan 2009).
The information revolution announces the disappearance of industrialism: we are coming out
of the energy era and entering that of information, of the non-material. Time is the key issue
when it comes to beginning all these changes and putting in place new strategies to focus on
creating a human-centered, value-oriented society.
The holistic dimension of existence, once it has been established, might allow us to go to the
end of our humanity, adding to it the primary dimension of intelligence, which is that of the
heart. “I do not consider empathy as an emotion, instead it should be regarded as an
emotional capacity and process” (Schein). While I was with those young people, the only
moments of “flow” took pace on the threshold of this opening of the heart that obliges us to
look and to understand (in its etymological sense, to take with one); this epiphany of the heart
cuts across the gender gap and transcends races. Each time you put strategy or material profit
before people, you fail: without even realizing it, you have ceased to act with humanity. To
lead an ethical life is a universal desire, a unique achievement in one’s life.
Acting with humanism means you’re not alone: “The world begins to mirror your purpose in a
magical way. It’s almost as if you suddenly find yourself on stage in a play that was written
expressly for you” (Betty Sue Flowers).
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Turning radically toward the world and toward the Other is doubtless the only way, as
Lévinas believed, to face the smallness and the terror of our existence. The small grain of
mustard seed in the Bible, the basis of all religions of the world – and, in the west, the long
thread from Socrates to Jesus to Marx – is nothing other than the power of love. It is the only
force that in our distress shows the trace of salvation.
I sometimes think this is what Nieztsche was thinking about when he discussed the
Superman. In any case, that is how I like to imagine it, and I believe that love as it is described
in Plato’s Banquet directly echoes the myth of the cave: Agape. I know from experience what
an incredible effect compassion, empathy, and love have on people and the world. When I left
the young people in my survey group, I wished this for them: that they would always take
time beyond their work to learn, to dream, to love, and above all to share these three things
liberally throughout their lives. Because carrying a passion for that which is other, loving, and
learning – these are one and the same.
If Love is a great thaumaturge and the best tool in the world, it will be my conclusion, whose
words I leave to Michel de Certeau: “He or she is a mystic who cannot stop walking and who,
with the certain knowledge of what is missing, is aware with each place and each object that
it’s not that, one can’t stay here, nor be content with that”.
Only an act inspired by the urgency and the lucidity of charity will render intelligible to us the
act that originally expressed itself, yesterday, or the day before, in languages other than our
own.
Bibliography:
1) Kets de Vries, M. (2008). Sex, Money, Happiness, And Death. INSEAD Business Press.
2) J. Stein, S., E. Book, H. (2011). The EQ Edge. Jossey-Bass.
3) Hamle, G. (2012). What Matters Now. Jossey-Bass.
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4) Senge, P., Scharmer, O., Jaworski, J., Flowers, BS. (2007). Presence. Nicolas Brealey
Publishing.
5) Kets de Vries, M. (2011). Reflections on Groups and Organizations. Jossey-Bass.
6) Visser, W. (2011). The Age of Responsibility. Wiley.
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