COSH2011 FOSTERING SAFETY CULTURE IN MALAYSIA Dato Johari

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    FOSTERING SAFETY CULTURE IN MALAYSIA

    Dato Ir Dr Johari bin Basri

    r

    ec or enera

    Department of Occupational Safety and Health,

    Ministry of Human Resources

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    The OSH JourneyThe OSH Journey

    2005 -

    2010

    2011 -

    2015

    2016 -

    2020

    2

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    JustificationJustification

    The explosion

    killed 11 workers

    and injured 16

    3

    Deepwater Horizon drilling rig explosion

    April 20, 2010

    people survived

    without serious

    physical injury.

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    JustificationJustification

    4

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    Accident and fatality rate

    - Where it happened

    Number of accident reported according to time of accident,

    Jan-May, 2010-2011

    451

    8,935

    14,190

    Jan-Mei, 2010 Bekerja

    Perjalanan

    Source: SOCSO

    597

    9,922

    13,705

    Jan-Mei, 2011

    Penyakit khidmat

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    Number of work related accidents reported according to age group, Jan-May 2010-2011

    Accident and fatality rate

    - Workplace

    Source: SOCSO

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    Number of commuting accident reported according to age group, Jan-May 2010-2011

    Accident and fatality rate- Commuting

    Source: SOCSO

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    What is Safety Culture?

    Safety

    Safety Culture

    Measures and practices

    undertaken to prevent

    and minimise the risk of

    loss of life, injury and

    damage to property and

    environment

    Culture

    values, attitudes, perceptions and practices thatguides the safety and

    health behaviour of themanagement and staff of

    an organisationWay of life; the

    customs, beliefs and

    attitudes that people in

    a particular group or

    organisation share

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    Realise importance

    of frontline staff

    & development of personal

    Engage all staff :

    co-operation &

    commitment

    Develop

    Consistency & fight

    complacency.

    PROACTIVE

    we work on the

    problems that we

    still find

    GENERATIVE

    OSH is how we dobusiness round here

    Safety Culture Maturity Model

    Management

    Commitment

    PATHOLOGICAL

    who cares as long

    as were not caught

    REACTIVE

    Safety is important,

    we do a lot every time

    we have an accident

    we have systems inplace to manage all

    hazards

    Increasingly

    informed

    Increasing

    Trust / Accountability

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    Self Regulation

    Preventive Safety Culture

    DOSH

    2011-2015

    DOSH2016-2020

    Increase tripartite collaboration

    Enhancing Leadership

    OSH awareness

    (customers, stakeholders, employ

    ers, employees)

    Enhancing leadership

    Tripartite collaboration OSH MS

    National Framework on OSH

    Implement OSH Preventative Program

    Strategic Alliance

    Focused group

    R&D

    Safety

    Culture

    OSH Ownership

    DOSH

    2005 - 2010

    Safety Culture

    +

    Decent Work

    Safety Culture

    +

    Decent Work

    OSH Practitioners & servicesStrategic Alliance

    Focus - Agri, SME, BC

    Preventive CultureStrategic Alliance

    Focused sectoral

    R&D

    OSH MS in Focused sectors

    R & DEnhancing Leadership

    Regulate OSH MS

    Implementation mechanism :

    Standard setting

    Enforcement

    Promotion

    10

    OSH Ownership

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    Aim and Objective:

    To build a safe , healthy and productive pool of

    human capital by creating, cultivating andsustaining a safe and healthy work culture in all

    organizations throughout Malaysia

    Now, we are in action mode, whereby we must identify the kinds of actions and methods we should

    adopt or do. I want this mentality to be translated into seriousness and commitment on out part in order

    to realize the peoples needs and bring about a major transformation to our country. Prime Minister 04/09/2009 NST

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    OSH MP 15 Strategies

    Strategy 1:

    Fostering and Enhancing Government Leadership and PracticesGovernment promotes a high level of workplace health and safety

    performance, and has excellent health and safety practices in its own

    workplaces (13 PROGRAMS)

    Strategic 2:Strategic 2:

    Preventive Work place Safety CulturesPreventive Work place Safety CulturesReducing Work-related fatality and injury rate down by 20% and 30% in 2015.

    (6 PROGRAMS)

    Strategic 3:

    Industry Leadership and Community EngagementIndustries lead improvements in workplace health and safety practices, and

    there is strong support for workplace health and safety in the wider

    community. (7 PROGRAMS)

    Strategic 4:

    Develop strong partnerships locally and internationallyInternally there will be strong correlation between/amongst OSH practitioners

    and the Government. Externally, more bilateral agreements on OSH will beimplemented. (3 PROGRAMS)

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    Promotion and

    facilitation of OSH

    Awareness andSafety Culture

    Governments Approach

    AA

    BBEE

    Strengthen legal

    framework

    Strategic

    enforcementMulti-agencies

    -

    Standard

    Setting

    NationalNationalOSHOSH

    StrategyStrategy

    CCDD Generation anddissemination oflocal examples

    Increase OSH

    practitioners

    Enforcement

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    Approach:

    Standard Setting & Enforcement

    Factories &Factories &MachineryMachinery

    Act 1967Act 1967

    (Act 139)(Act 139)

    PetroleumPetroleumAct (SafetyAct (Safety

    Measure) 1984Measure) 1984(Act 302)(Act 302)

    Industry Codes Of

    Practices, Guidelines, Administrative

    Orders

    Provisions for securing the safety, healthProvisions for securing the safety, health

    and welfare of workers including others persons at workand welfare of workers including others persons at work

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    Approach:Promotion

    Engage stakeholders

    Educate and raise awareness

    Recognise and reward good practices

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    Research and Advisory Support

    - National Institute of OSH (NIOSH)

    OSH Administration & Enforcement

    - Department of Occupational Safety and Health (DOSH)

    Regulations Inspections

    Enforcement Monitoring

    Directions Information

    ICOP,Guidelines Audit

    13 DOSH State OfficesCompliance Inspection and Advice

    NationalCouncilforOSH Ministry of Health

    Accidents / injury/ poisoning &

    diseases

    Engage Stakeholders -

    Linkages Between Workplace and Tripartite Group

    Information Research

    Social Partners

    MEF CICM MSOSH

    MTUC MBAM MASHO

    CIDB FMM MOSHPA

    SOEM MIHA

    MinistryofHum

    anResources

    Occupational Safety Health

    Services

    - OSH Laboratories

    - In-plant- Group Services - Private OSH

    Workers Social Security (Compensation) Administration

    - Social Security Organisation (SOCSO)

    Administers workers social security protection for workers

    against the contingencies of employment injury including

    commuting accidents, occupational diseases, invalidity and

    death.

    - Universities GOOD OSH SYSTEM ANDGOOD OSH SYSTEM AND

    RECORDS IMPLEMENTATIONRECORDS IMPLEMENTATION- OSH Manual

    - Audit Records

    - Safety Plan

    - Compliance Records

    - Monitoring Record

    - etc.

    16

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    Educate and Raise Awareness

    OSH Activities & Programs

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    Recognise and Reward Good Practices

    Appreciation & Award

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    Approach:Facilitation

    Capacity building

    Compliance support

    Safety culture establishment

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    Capacity BuildingTraining Program

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    ThresholdThreshold

    Quick WinsQuick Wins

    To assist SMEs industries

    become more safer, productive &

    competitive

    TransformationTransformation

    -- OSH OwnershipOSH Ownership

    -- Self RegulationSelf Regulation

    -- Safet as a artSafet as a art

    To sustain SMEs as a main driven

    economic growth through self-

    regulation approached

    Big WinsBig Wins

    - Develop competentOSH skills & expertise

    - Introduce new

    initiatives

    - Compliance support to

    OSH improvement as an integral

    parts of the organizations value

    system

    Compliance Support for SMEs

    21

    --PPE SubventionPPE Subvention

    -- OSH ConsultationOSH Consultation-- AuditAudit

    -- InspectionInspection

    -- Low cost improvementLow cost improvement

    -- Disseminate OSH info.Disseminate OSH info.

    -- Nation WideNation Wide

    RegistrationRegistration

    of businessof business

    -- Established proEstablished pro--

    active policy,active policy,

    continualcontinual

    improvement &improvement &

    preventionprevention

    conceptconcept-- Safety CultureSafety Culture

    - Compliance of OSHbest practices

    - Incentive & recognition

    scheme for good OSH

    performers

    - Industry-led OSH

    outreach program

    - Estimate & reflect thereal costs of accident

    and promotes a

    business case for good

    OSH management

    - Research on SMEs

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    DOOR

    TO

    DOOR

    EMPLOYERS

    Increase Productivity

    Competitive edge

    Improve company

    image

    Reduce attrition ofworker

    Reduce accident

    NATIONAL

    Secured

    National

    EconomicInterest

    Reduce

    dependence

    Compliance Support Activities for SMEs

    UMBRELLA

    REGISTRATION

    EXERCISE

    SOCIAL

    PARTNERS,

    NGOs,

    TRADE

    ASSOCIATION,

    SAFETY

    PROFESSINAL

    Reduce diseases

    Better working

    condition

    Improve morale of

    workers

    Active advocate ofOSH

    Increase number of

    OSH practitioners

    Less compensation

    Industrial Harmony

    SERVICES

    EMPLOYEES

    workers Decent work

    / wages

    Spearheading

    Economic

    Growth Sustain

    employability

    Inculcating

    OSH Culture

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    The linkages of Safety Culture to Economic

    Transformation Programme (ETP)

    Productivity &

    Innovation

    through K-

    Economy

    Gov. as an

    Effective

    Facilitator

    Competetive

    Private Sector

    as Engine ofGrowth

    23

    AdvancedEconomy

    High Income

    AdvancedEconomy Creative &

    Innovative Human

    Capital with 21st.

    Century Skill

    Inclusiveness inBridging

    Development

    Gap

    Quality of Life of

    an Advanced

    Nation

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    The linkages -How OSH MP15 contributes to ETP

    1. Promoting Private Investment

    2. Growing Human Capital

    ship&Partners

    aceCuluture

    &Community

    ent

    ly&Internatio

    nally

    ETP ENABLER OSH MP ST1 ST2 ST3 ST4

    3. Improving Business Environment

    4. Investing In Infrastructure

    G

    overnmentLead

    er

    PreventiveWor

    kpl

    IndustryLeadership

    Engagem

    Stron

    gPartnershipLo

    cal

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    The linkages -How OSH MP15 contributes to ETP

    1. Promoting Private Investment

    2. Growing Human Capital

    ST1 Fostering and Enhancing Government

    Leadership and Practice

    partnership with private sector to

    ensure delivery (C0-created-ETP &

    OSH MP)

    Im rovin business environment

    ETP ENABLER OSH MP 15

    3. Improving Business Environment

    4. Investing In Infrastructure

    - deregulating the efficiency of government

    - improving the efficiency of government

    operation (Task force on EPPs)

    Facilitating the growth of the sector

    through enabling action that support the

    EPPs and the business opportunities

    - Reducing compliance costs throughcompliance support

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    The linkages -How OSH MP15 contributes to ETP

    1. Promoting Private Investment

    2. Growing Human Capital

    ST2 Preventive Workplace Culture

    Strengthen the capacity of governmentto influence OSH outcomes

    Sustainability of growth

    - growing human capital

    -

    ETP ENABLER OSH MP 15

    3. Improving Business Environment

    4. Investing In Infrastructure

    (quantity & quality of OSHPractitioners)

    Integrity of OSH system

    Facilitate OSH training, research and

    information services

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    The linkages -

    How OSH MP15 contributes to ETP

    1. Promoting Private Investment

    2. Growing Human Capital

    ST3 Industry Leadership & Community

    Engagement

    Building strong capabilities to better

    manage OSH

    Industry-led OSH outreach programmes

    by related associations

    ETP ENABLER OSH MP 15

    3. Improving Business Environment

    4. Investing In Infrastructure

    Driving improvement t roug arge

    organisations (GLCs, MNCs) on vendor,sub-cons, supplier

    Establish the practice of including OSH

    performance in contracts (supplier &

    sub-contractors

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    The linkages -

    How OSH MP15 contributes to ETP

    1. Promoting Private Investment

    2. Growing Human Capital

    ST4 Strong Partnership Locally

    & Internationally

    Strong correlation between/ amongst

    OSH practitioners & the government

    Facilitating the growth of the sectors

    through enabling actions that support

    ETP ENABLER OSH MP 15

    3. Improving Business Environment

    4. Investing In Infrastructure

    t e EPPs.

    - EASE of DOING BUSSINESS Regional collaborations e.g. ASEAN-

    OSHNet, OIC- OSHNet, APOSHO

    ILO, EU, JICA and WHO

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    1 Malaysia, People First, Performance Now

    Enhance Self-Regulation

    ancial

    125.369 47 millions61 millions

    Safety, Health &

    WelfareSafety Culture

    Better quality of

    lifeCommunity

    Value

    Safer and Fair

    WorkplacesDecent Work

    Agenda

    Reduced

    Direct and Indirect

    OSH costs

    Capable & Injury

    Free

    Workforce

    Quality OSH

    Systems, Practices

    & ProcessesPromote excellence in

    OSH management

    practicesStake

    holder

    Va

    lue

    (Deliv

    erable)

    Financial

    Allocation

    Reduced

    occupational accident

    & diseases rate

    67.5

    Strategic Map : OSH MPStrategic Map : OSH MPStrategic Map : OSH MPStrategic Map : OSH MPStrategic Map : OSH MPStrategic Map : OSH MPStrategic Map : OSH MPStrategic Map : OSH MP--------15 Towards Safe, Healthy &15 Towards Safe, Healthy &15 Towards Safe, Healthy &15 Towards Safe, Healthy &15 Towards Safe, Healthy &15 Towards Safe, Healthy &15 Towards Safe, Healthy &15 Towards Safe, Healthy &

    Productive WorkforceProductive WorkforceProductive WorkforceProductive WorkforceProductive WorkforceProductive WorkforceProductive WorkforceProductive Workforce

    Create greaterknowledge &

    awareness of good

    OSH practice

    Adequately OSHResources

    Effective OSHcommunications

    Effective OSH tools& information systems

    Develop competent

    OSH skills &

    expertise Communicate OSH

    responsibilities &

    accountabilities

    Assess OSH

    performance

    Org

    .Capabilities&

    ValueInnovation

    29

    Fin

    millionsOBB Financial/Budget Mgmt System Value for money Financial monitoring 300.869

    millions

    BusinessOperational

    Excellence

    Initiative 1 : ImproveInitiative 1 : Improve

    InfraInfra--StructureStructure

    A)A) Forensic LabForensic Lab

    B)B) DOSH FacilitiesDOSH FacilitiesC)C) ICT FacilitiesICT Facilities

    Initiative 3 :Initiative 3 :

    Implementation ofImplementation of

    OSH MP15OSH MP15

    Initiative 4 :Initiative 4 :

    Enhancing OSH ManagementEnhancing OSH Management

    System in Private/Public SectorSystem in Private/Public Sector

    Towards Self-Regulation

    Initiative 2 :Initiative 2 :

    ComplianceCompliance

    Support for SMESupport for SME

    millions

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    Conclusion

    OSHPerformance

    (OBB)

    Preventive Safety

    Culture

    Stakeholders,

    NGO andIndustries

    reduced by 20%(15.9 to 12.7 per

    100,000 workers)Fatality rate

    down by 30% (6.0to 4.2 per 1,000workers)

    Accident rate

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    31Website/Portal : www.dosh.gov.myEmail : [email protected]

    People learn from their mistakes

    People avoid making the same kind of mistakes

    by sharing the lessons learned

    When mistakes occur people take responsibility

    for them