Curriculum Vitae

PERSONAL IDENTITY

Name : Luis Felipe Lima Coelho Sex : Male Nationality : Brazilian Date of Birth : July 4 ,1977 Height : 170cm Weight : 78kg Marital Status : Single Address : Nasser Bld. Najda St, Abu Dhabi, United Arab Emirates Mobile No : +971 050 4466134 Email : felipecoelho10@yahoo.com

WORK EXPERIENCE Abu Dhabi, United Arab Emirates September 2013 up to Present Company name : DFS Middle East Abu Dhabi Airport Duty Free Position : Luxury Sales Associate Duties and responsibilities

Maximize sales while providing exceptional customer service using communication skills.

Achieve monthly sales targets by using different sales techniques, flexing to customer’s temperament.

High brand and product knowledge to assist customer queries and objections. Improving selling skills by attending training programs and passing tests after. Building and maintaining lasting relationships with customers, doing the teamwork

with other colleagues. Ensure stocks are replenished and adhere to stock replenishment procedures and

guidelines. Following all company procedures such as working with cash machine, filling

balancing documents, keeping store neat and clean, etc. San Diego, California.USA March 2006 to September 2009 Company name : Atrium group Position : sales associate

Duties and responsibilities

Greet the customers and determine their needs and wants Discuss type, quality and number of merchandise required to purchase Give recommendations based on individual requirements, ensure customer

satisfaction Making merchandise replenishment, organizing stocks using visual guidelines Working with the company software, documents, cash machine in order to organize

the entire work of the shop Brazil, Rio de Janeiro January 2004 to January 2006 Company name : Milkiland Trading Company Position : computer operator, accounting assistant Duties and responsibilities

Acting as a contact between delivery and sales department Examine and analyze information given by the factory Determine sequence of operations by studying production schedule Preparing and submission of documents to delivery department of the company; Enter, update and (or) retrieve accounting data Endorse warrants or money orders, prepare account deposit ticket and deposit

money as directed Calculate rates paid for purchases and all price extensions Preparing reports, process payments and documents such as invoices, Journal vouchers, employee reimbursements and statements Compile and review information for accuracy Check printed documents to make sure that every standard is being held; Operate standard office equipment Responding to incoming e-mail and phone enquiries

EDUCATIONAL BACKGROUND

1995 - 1999

Ulbra University, Brazil Bachelor’s degree in Physical Education

1999 - 2003 English Language Master Course

High School in Rio de Janeiro, Brazil

ADDITIONAL INFORMATION

Computer Skills Advanced

Languages Spoken English Fluent

Portuguese Native Spanish Native Abilities an attitude: Ready to work within a team, hard working, and fast learner, punctual, have a high motivation to learn and try, have a high motivation to be a successful person, disciplined, open-minded.