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Sales & Marketing Presentation
COMPANY OVERVIEW
• Full-standing Drayage Management provider
• Founded in 2014 after recognized need for solutions to port congestion
• Strategically placed assets to service East and West coast time zones
• Highly scrutinized carrier selection process to develop broad and deep network
of truckers
• Ability to provide national and international solutions
ORGANIZATIONAL GOALS
Customer Satisfaction
Improve Transportation
Efficiencies
Identifies Opportunities
Proactively Manage Freight Costs
Exception Management
TRUCKING PARTNERS
TIERED ASSIGNMENT SYSTEM
• 1st Tier• Expedited service requirements• Lowest transit time• Rate reflective of service needs
• 2nd Tier• Standard service• Average transit time• Market rate
• 3rd Tier• Delay delivery at customer request• Highest Transit • Lowest cost options
1st Tier
2nd Tier
3rd Tier
CUSTOMER SERVICE SOLUTIONS
• DES provides customers with a "white-glove" service philosophy
• Customer’s specific needs identified and their workflow implemented into DES systems and processes to ensure fluid communication across all channels
• Customers have one point of contact for all questions, concerns, and issues, with no need to pursue multiple departments for resolution
REPORTING AND VISIBILITY TOOLS
• Fully customizable reporting distribution• Daily, weekly, monthly, quarterly,
etc.
• Reporting options include, but are not limited to:• Available Date• LFD• Appointment Dates/Times• Outgate Date• Per Diem• Date• Empty Return Date
COMPETITIVE ADVANTAGES
1. Full-service drayage management
provider with single point of contact
customer service
2. Guaranteed Capacity
3. Limit accessorial costs
• Demurrage
• Per Diem
• Chassis
4. Drop and Hook Pool Management
5. Consultation for Improved Cycle Times
We exist to provide our customers with exceptional service by supplying real,
customized solutions to their most complex inland transportation problems
THANK YOU FOR YOUR TIME