Discipline &Empolyee

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    DISCIPLINE &EMPOLYEE

    GRIEVANCE

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    DISCIPLINE

    A force that prompts individuals or

    groups to observe rules, regulations &

    procedures necessary for effectivefunctioning of the organisation.

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    TYPES OF DISCIPLINARY

    PROBLEM

    Attendance

    On the job behavior: Alcoholism,

    Carelessness.

    Dishonesty: Steals or Lies

    Outside activities: criminal activities,

    working for competing organisation.

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    Approaches to discipline

    Incorrect disciplinary techniques:

    Punitive

    Negative feedback

    Late intervention: Allows problem to

    continue

    Inadequate definition: Disloyal Labeling employees not behavior: Lazy

    Misplaced Responsibility

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    Preventive Discipline

    Match the employee with job,

    Provide training

    Clarify proper employee behavior

    Provide constructive feed back

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    Positive discipline

    Improved employee behavior lasts if:

    Discipline is administered without bias.

    Steps

    Clarify responsibility for discipline

    Define expected employee behavior

    Communicate discipline policy, procedures,rules- Employee Handbook

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    Contd..

    Collect performance data

    Administer progressive discipline-

    penalty Use counseling technique

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    The red hot stove rule

    When a person touches a hot stove

    An immediate response

    The person had a warning

    The result is consistent

    The result is impersonal

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    Disciplinary Actions

    Oral warning

    Written warning:

    Written warning is sent to personnel

    The employee is informed of violation

    Assurance by the employee is noted

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    Suspension:

    When there is no improvement

    Without warning if action is serious

    Assumed that short lay off may convince

    the employee that management is

    serious

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    Demotion: Rarely done, when

    employee does not have the ability

    Pay cut: Demoralizing effect onemployee

    Dismissal: for the most serious

    offence it is a emotional trauma.

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    Industrial employee (standing

    orders) Act, 1946

    Requires employees of certain

    industrial establishments to define

    clearly service rules and make themknown to the workmen employed by

    them

    Model standing orders

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    Industrial employee (standing

    orders) Act, 1946

    Can draft their own model standing

    orders.

    Interpretations of any standing order

    may be referred to labour court

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    Disciplinary procedure

    Forming and issuing a chargesheet:

    what are the charges, Ask explanation

    Considering the explanation: when

    the employee accepts misconduct or

    the management is satisfied with the

    explanation, no need for further inquiry

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    Disciplinary procedure

    contd...

    Issuing the notice of inquiry:

    if decided that an enquiry will be held,

    a notice of inquiry has to be issued tothe worker.

    the notice must mention time, date

    and place of inquiry

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    Disciplinary procedure

    contd.

    Holding a full fledged enquiry:

    The employee must be given a

    reasonable opportunity of being heard . Enquiry officer must record the findings

    and suggest the nature of disciplinary

    action to be taken.

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    Disciplinary procedure

    contd.

    Findings of enquiry and final order:

    if misconduct is proved;

    the action must be taken.

    (employees previous record,

    precedents must be considered.)

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    Grievance

    FLIPPO

    A type of discontent, which must always

    be expressed..

    It must grow out of something connected with

    company operations, or policy.it must involve

    the applications of the provisions of the labor

    contract leads to

    Employee turnover &unrest

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    Causes of Grievances

    Dissatisfaction with compensation

    Denial of promotion

    Unpleasant relationship with supervisor Unhealthy working conditions

    Mismatch b/w job assignment & skill

    Lack of adequate resources

    Denial of leave, or overtime or other benefits

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    Need for grievance redressal

    system

    In its absence an employee will get frustrated.

    An employee can use more than one channel

    It checks arbitrary action It helps in upward communication

    Knowledge gained helps management in

    formulating plans It helps to maintain harmonious industrial

    relations.

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