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Century Business English II DUTP 大大大大大大大大大 大大大大大大大大大大Unit 1 Airport Today’s workplace spans the entire globe, so you may travel from country to country. No matter where you’re going, air travel is an essential part of your trip. When overseas clients travel to see us, you need to be extra attentive. From the moment he or she arrives, your guest should feel welcome. You or someone you designate should be waiting at the airport to greet your guest when the plane lands. On the day when he is leaving, you should Text A Text B Lead-in Practical Writing

DUTP 大连理工大学出版社 世纪商务英语综合教程Ⅱ Century Business English II Unit 1 Airport Today’s workplace spans the entire globe, so you may travel from country

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Page 1: DUTP 大连理工大学出版社 世纪商务英语综合教程Ⅱ Century Business English II Unit 1 Airport Today’s workplace spans the entire globe, so you may travel from country

Century Business English II

DUTP 大连理工大学出版社 世纪商务英语综合教程Ⅱ

Unit 1 Airport

Today’s workplace spans the entire globe, so you may travel from country to country. No matter where you’re going, air travel is an essential part of your trip. When overseas clients travel to see us, you need to be extra attentive. From the moment he or she arrives, your guest should feel welcome. You or someone you designate should be waiting at the airport to greet your guest when the plane lands. On the day when he is leaving, you should see him or her off at the airport.

Text A

Text B

Lead-in

Practical Writing

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Lead-inLead-in

Listening Listening

DiscussionDiscussion

VocabularyVocabulary

ComprehensionComprehension

Role-playRole-play

L A B P

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1 Listening

Listen to the airport announcements. Look at the table below, and complete the table after the example.

Carrier Flight Time Destination Information

British Airways BA412 12:00 Amsterdam Last call Gate 17

Script

Scandinavian Airlines

Iberia

Alitalia

Olympic Airways

Sabena

SK526 12:05 Stockholm Boarding Gate 8

IB341 12:10 Madrid Go at once Gate 16

AZ281 12:15 RomeDelay about 30

minutes

OA260 12:30 Athens Proceed to Gate 19

SN604 12:45 BrusselsA call for Mr. Gaston Meyer to report to the information desk

L A B P

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2 Discussion

1. Have you ever had to wait for a delayed flight? What was the reason?

2. What other reasons can you think of that would cause the flight to be delayed or cancelled?

3. Would you be satisfied if the airline offered you a free flight to another destination for future travel if they had to cancel your current flight until the next day? Why or why not?

4. Which kind of compensation will you prefer if the flight is delayed or cancelled?

Discuss the following questions with your partner and report your answers to the class.

L A B P

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3 Vocabulary

Mr. Smith is checking in for his flight. Listen to the dialogue, paying attention to the expressions listed below, and choose the explanation for each expression.

Script

1. luggageA. a passageway between rows of seats in

an airplane

2. conveyor beltB. enclosed space located from above inside a plane for storage

3. carry-on C. containers for a traveler’s belongings4. backpack D. a pass for air passengers

5. overhead binE. a bag worn on a person’s back to carry things

6. aisle F. a moving band to carry things to be checked by X-ray machine

7. boarding card G. bags that you are allowed to take onto a

plane with you

C

F

G

E

B

A

D

L A B P

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T( )

F( )

T( )

F( )

F( )

T( )

F( )

4 Comprehension

1. Mr. Smith’s flight number is BA304.

2. The clerk asked Mr. Smith to show his passport and ticket at first.

3. Mr. Smith altogether had 3 pieces of luggage to check in.

4. Mr. Smith’s luggage was overweight.

5. Mr. Smith only had one carry-on bag with him.

6. Mr. Smith’s backpack was too big to fit in the overhead bin.

7. Mr. Smith preferred an aisle seat.

8. The plane was said to board in half an hour.

Listen to the dialogue again and decide whether the following statements are True or False.

L A B P

F( )

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1. This is the last call for the twelve o’clock British Airways flight BA412 to Amsterdam. Would passengers for this flight please proceed without delay to Gate 17.

2. Scandinavian Airlines announce the departure of the 12:05 flight SK526 to Stockholm. This flight is now boarding at Gate 8.

3. Would passengers for the 12:10 Iberia flight IB341 to Madrid please go at once to Gate 16 where this flight is now boarding.

4. Alitalia regret to announce that their 12:15 flight AZ281 to Rome will be delayed for approximately 30 minutes.

5. Olympic Airways announce the departure of the 12:30 flight OA260 to Athens. Would passengers on this flight please proceed to Gate 19.

6. This is a call for Mr. Gaston Meyer. Would Mr. Gaston Meyer traveling on the 12:45 Sabena flight SN604 to Brussels report to the airport information desk, please.

Script 1L A B P

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Script 2Clerk: Good morning. Mr. Smith: Is this the right desk? My flight is BA123. Clerk: Yes, that’s right. I need your passport and your ticket, please.Mr. Smith: There you go. Clerk: Thank you. Do you have any luggage to check in Mr. Smith?Mr. Smith: Yes, these two suitcases.Clerk: Could you put them on the conveyor belt, please?Mr. Smith: Sure. I don’t think they are over. Clerk: No. That’s fine. You are allowed an additional two carry-on items.Mr. Smith: Good. I only have one backpack.Clerk: I see. All carry-on items must be able to fit under the seat or in the

overhead bin.

Mr. Smith: My backpack will fit under the seat or in an overhead bin.Clerk: OK. Would you like a window or an aisle seat?Mr. Smith: A window seat, please. Clerk: ... Here are your luggage tags and your boarding card. Your seat is

36B.Mr. Smith: Thank you. What is the boarding time?Clerk: The plane is boarding in 30 minutes. You leave from Gate 15. Have

a good flight. Mr. Smith: Thank you. Goodbye.

L A B P

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5 Role-play

Free luggage allowance: Passengers holding adult-fare or half-fare tickets are entitled to free luggage allowance of 40 kilograms for the first class, and 30 kilograms for the business class, and 20 kilograms for economy class. No free luggage allowance is granted to infants. Each piece of luggage for consignment may not exceed 50 kilograms in the maximum weight, and 40 x 60 x 100 centimeters in size.

Overweight luggage: Where the luggage of a passenger is in excess of the free luggage allowance in terms of the weight or volume, the passenger shall be liable to pay an overweight fee, which is chargeable at a rate of 1.5% of the normal economy class fare for every one kilogram.

Suppose you are checking in for your flight. Your luggage is overweight, and you are asking the clerk at the check-in counter for advice. Make up a dialogue based on the following situation and role-play it to the class. The following airport instructions can be taken for reference.

L A B P

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Text A

Reading Reading

Comprehension Comprehension

VocabularyVocabulary

SummarySummary

StructureStructure

TranslationTranslation

Grammar FocusGrammar Focus

Discussion Discussion

New Words and ExpressionsNew Words and Expressions

L A B P

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New Words and Expressions

limousine (limo) n. 豪华轿车serve v. 服务 , 招待outstanding a. 杰出的 , 优秀的elegant a. 高雅的 , 优美的luxury n. 奢侈 , 豪华 ; 奢侈品turn to 求助于unequaled a. 无与伦比的 , 无敌的luxurious a. 奢侈的 , 豪华的chauffeur n. 司机extensive a. 广大的 , 广阔的guarantee v. 保证 ; 担保 be committed to 献身于……; 致力于……

switch to 转到destination n. 目的地 domestic a. 本国的 ; 国内的Domestic Arrival 国内 ( 航班 ) 抵达lobby n. 门厅 , 厅堂 International Arrival 国际 ( 航班 ) 抵达tarmac n. 停机坪charter v. 包租convenience n. 方便 , 便利be in touch with 与……联系be equipped with 配备有cellular phones 移动电话

L A B P

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2-way radio communicator

双向无线联络机at one’s disposal 在……的控制下courteous a. 有礼貌的discreet a. 谨慎的 , 慎重的suburbs n. 郊区transfer n. 转运 ; 转移dispatcher n. 调度员mechanic n. 机修工personnel n. 人员 ; 人事部门dedicated a. 忠诚的 ; 竭尽全力的

at hand 手头上的unique a. 独一无二的 ; 不寻常的shuttle n. 往返班车utilize v. 利用reservation n. ( 旅馆房间等 ) 预定 ; 保留dispatch n. 发送 , 派遣 accommodation n. 膳宿 , 接待unmatched a. 无可比拟的 , 无可匹敌的transform v. 改变 , 改造memorable a. 记忆深刻的

New Words and ExpressionsL A B P

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1 Reading

Why do so many customers switch to Four Seasons Limousine after just one trip?

How can Four Seasons Limousine keep in touch with their drivers at all time?

What are the qualities their drivers possess?

Can we ask the driver to wait while we conduct our business? If yes, for how long?

How long has Four Seasons Limousine been in the airport service?

Read the passage about airport transportation service and answer the following questions.

11

22

33

44

55

L A B P

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1 Reading

Chicago Airport Transportation and Limousine Service

1. Four Seasons Limousine Inc. has been the O’Hare and Midway Airports since 1990. Our outstanding service can save your time and produce an and professional travel experience. ground transportation is an experience many people during the most special of days.

2. Four Seasons Limousine Inc. provides service and quality to deliver luxurious transportation. With Four Seasons Limousine you can depend on our reliable service, professional chauffeurs with knowledge of the Illinois area and clean vehicles. We provide professional limo and luxury car transportation between all Chicago airports such as O’Hare or Midway and all Chicago hotels or other locations in Chicago area.

serving

elegant

四季豪华轿车服务公司自 1990 年就开始为俄亥俄和中途机场服务。我们出色的服务不仅可以为您节省时间 , 还能为您创建一流而专业的旅行体验。豪华的地面交通是许多人在特殊日子里所追求的一种舒适体验。

四季豪华轿车服务公司提供高品质的无与伦比的服务 , 为您奉上豪华的交通享受。在四季豪华轿车服务公司 , 您可以信赖我们可靠的服务。我们有着伊利诺斯州地区丰富驾驶经验的专业司机 , 以及干净整洁的车辆。我们提供往来于所有芝加哥机场 ( 如俄亥俄和中途机场 ) 与所有芝加哥宾馆或芝加哥其它地区之间的专业豪华轿车接送服务。

serve v. ① to work for ② to fight or undergo military service for ③ to prepare or offer food

elegant a. refined and tasteful in appearance or behavior or style

Luxury

luxury n. ① state of life in which one has and uses things that please the senses (good food and drink, clothes, comfort, beautiful, surroundings) ② something not essential but gives enjoyment and pleasure, esp. something expensive out of season, etc.

many people turn to during the most special of days 在句中是定语从句 ,修饰 an experience, 省略了关系代词 that 。

unequaled

extensive

unequaled a. superior to all others unmatched

turn to

turn to: to go to someone or use something to get help

extensive a. ① large in amount, wide ranging ② large in area, extending far

L A B P

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3. Our airport service includes meeting and greeting your customers. Satisfaction is , more than ten years behind us. Four Seasons Limousine providing excellent service— that’s why over 85% of our customers switch to Four Seasons Limousine after just one trip.

4. We get you to the airport on time. Whether your is the O’Hare Airport, or the Midway Airport, we set the mood with our first class Limo Airport Transportation, outstanding service and affordable rates. We meet you at the Arrival Area on Domestic Arrival and in the lobby at International Arrival or on the tarmac of your chartered airline. For your convenience and efficiency, we our drivers at all times. Our cars and drivers cellular phones and 2-way radio communicators.

more than ten years behind us 在句中是独立成分 , 采用“名词 + 介词短语”的结构 , 表示原因。

guaranteed

guarantee ① vt. to promise sth with certainty (to sb) ② vt. to undertake to pay the cost of repairs resulting from a fault in (an article which has been bought) ③ n. a written promise that certain conditions agreed to in a transaction will be fulfilled promise given by one person to another that he will be responsible for seeing that sth is done

that’s why... 中的 that 指代破折号前面的这句话 , 破折号起到解释的作用。

is committed to

be committed to ① be bound or obliged to as under a pledge to a particular cause action or attitude ② be responsible for

destination

destination n. the place to which one is going or directed

are in touch with

be in touch with: be in communication with sb

are equipped with

be equipped with: be supplied with; be furnished with 我们的机场服务包括迎接和问候您的客户。我们十多年的服务经验为您获得满意的服务提供了坚实的保障。四季豪华轿车服务公司致力于提供优质的服务正因为如此 ,85% 以上的客户在体验过我们的初次服务后就成为了我们四季豪华轿车服务公司的服务对象。

我们会将您准时送到机场。不论您的目的地是俄亥俄机场还是中途机场 , 我们都会以杰出的服务和合理的费用 , 热情地为您提供一流的豪华轿车机场交通服务。我们会在国内到达区、国际到达休息室或包机航班的停机坪迎接您。为了给您提供方便并提高我们的服务效率 , 我们将始终与接机司机保持联络。我们的轿车和司机都配有手机和双向无线对讲机。

1 ReadingL A B P

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transfer ① n. the act of changing from one bus, aircraft etc to another while traveling ② n. the process by which sb or sth moves or is moved from one place job etc to another ③ vt. to move sth/sb from one place to another

5. Your personal chauffeur will drive you to any destination of your choice in our professional limo. While you conduct your business your chauffeur will remain for you as long as you need. Our drivers are and , they will help you with your luggage and most important of all, they try to be at least 15 minutes early for all their pick-ups and will always get you to your destination on time. Our chauffeurs are highly trained, professional and courteous. They have superior knowledge of the Chicago area and suburbs to provide direct and convenient to your appointments.

6. From our drivers and dispatchers, to mechanics, car washers, and office we are all to providing outstanding service to our clients. We take care of your transportation needs so that you can focus on your business at hand. 您的私人司机将用我们的豪华专车送您去往您想去的任何地方。当您在处理业务时 , 您的私人司机将按照您的意愿等候您的随时召唤。我们的司机很有礼貌 , 而且行事谨慎。他们会帮您提行李 , 更重要的是 , 他们总是提早 15 分钟到达并将您准时送至目的地。我们的司机都受过严格的训练 , 他们相当专业且有礼貌。他们熟悉芝加哥地区和市郊 , 可以直接送您去赴约 , 为您提供方便。

不论是我们的司机、调度员、修理工、洗车工还是办公室工作人员 , 都致力于为我们的客户提供出色的服务。我们会尽力满足您的交通需求 , 这样您就能集中精力去做手边的生意。

at your disposalcourteous discreet

transfer

personnel dedicated

at sb’s disposal: available for sb to use as one wishescourteous a. characterized by gracious consideration towards others

discreet a. careful and polite in speech and behavior

personnel n. ① the body of persons employed by or active in an organization business or service ② the department responsible for hiring and training and placing employees and for setting policies for staff management

dedicated a. devoted to a cause or ideal or purpose

1 ReadingL A B P

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7. Four Seasons Limousine can also meet all of your needs with our unique Limo Airport Transportation or shuttle service to the O’Hare Airport and the Midway Airport.

8. By the latest technology in reservation and systems, Four Seasons will continue to provide safe, reliable and luxurious travel with unmatched on-time travel performance to our clients.

9. Let Four Seasons help your road travel into a occasion!

executive ① a. having the function of carrying out plans or orders, etc ② n. a person responsible for the administration of a business

executive

utilizing

transform

accommodation

memorable

utilize vt. to make use of (sth) to find a use for

dispatch ① n. the act of sending people or things to a particular place ② vt. send sb/sth somewhere for a particular purpose

dispatch

accommodation n. ① room(s) and food lodgings a seat compartment or room on a public vehicle ② process of adapting adjustment ③ convenient arrangement compromise

transform vt. to change or alter in form appearance or nature

memorable a. worth remembering remarkable 四季豪华轿车服务公司还能以其独特的豪华轿车机场交通服务或机场往

返班车服务将您送往俄亥俄机场和中途机场 , 满足您的一切业务工作需求。

通过利用预定和调度系统的最新技术 , 四季豪华轿车服务公司将一如既往地为我们的客户提供安全、可靠、豪华的旅游接待以及无比准时的旅游服务。 请让四季豪华轿车服务公司帮您把乘车旅行变成一次令人难以忘怀的经历 !

1 ReadingL A B P

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2 Comprehension

1. Four Seasons Limousine Inc. is a company dealing with ______. A. meeting and greeting customers B. luxury ground transportation C. airport service D. limousine service

2. Four Seasons Limousine Inc. provides transportation between airports and ______ in Chicago.

A. hotels B. certain locations C. suburbs D. any destinations of your choice

3. Four Seasons Limousine Inc. charges ______ for its service.A. a lot B. a little C. reasonably D. too much

Choose the best answer for each question according to the passage.

1

2

√3

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2 Comprehension

4. Your personal chauffeur will manage to be ______ ahead of your pick-up time.

A. an hour B. half an hour

C. one quarter hour D. one and a half hour

5. Four Seasons Limousine Inc. is committed to providing excellent service by making use of ______.

A. the latest technology in reservation and dispatch systems

B. unmatched on-time travel performance

C. professional chauffeurs

D. luxurious travel accommodations

5

4

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3 Vocabulary

Part 1 Match the expressions on the left with the explanations on the right.

1. outstanding A. not matched or paralleled by others of its kind; unrivaled

2. luxury B. having or showing good manners; polite

3. unequaled C. to promise sth with certainty to sb

4. charter D. the place to which one is going or directed

5. extensive E. the best and most expensive food and drink, clothes, surroundings, etc

6. guarantee F. a plane, bus, or train that makes regular short journeys between two places

7. destination G. to make use of sth; find a use for

8. courteous H. superior to others of its kind; distinguished

9. shuttle I. large in amount; wide-ranging

10. utilize J. to pay a company for the use of their aircraft, boat, etc

H

E

A

J

I

C

D

B

F

G

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3 Vocabulary

Part 2 Complete the sentences with the following expressions. Change the form where necessary.

1. Mr. Smith his company for 10 years.2. We look forward to seeing you. Please come at your earliest .3. Linda coming to work with us for a long time.4. It was found that all the employees were to clients.5. The price for the holiday includes flights and .6. I that you will enjoy the party.7. Take your time. You’d better finish the task first.8. The magician the man into a little rabbit.9. Who can I when I am in trouble?10. The newspaper provides more foreign news than news.

convenience guarantee turn to domestic accommodationtransform courteous at hand serve be committed to

has served___________

convenience____________has been committed to____________________

courteous_________ accommodation______________

guarantee__________at hand_________

transformed___________turn to________

domestic________

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3 Vocabulary

Part 3 Study the affixes and complete the sentences with the right form of the words in the boxes.

Prefix & Suffixun + 动词 + ed, 构成形容词 , 表示相反的意思。equal→unequaled match→unmatched touch→untouched

1. A dime is to 10 cents.

2. He faced his enemy with courage.

3. His skill in chess is in the school.

4. The color of the shirt that of the tie very well.

5. Visitors are not allowed to the exhibits.

6. Beginners will usually get frustrated when they explore the vast

area of English vocabulary.

equal_______

unequaled_________

unmatched__________

matches________

touches_______

untouched_________

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3 Vocabulary

Suffix -able 后缀 , 构成形容词 , 表示“可……的” ,“ 能……的”。afford → affordable rely → reliable transfer→ transferable

1. We can’t to wait any longer or we’ll miss the plane.

2. The discount store provides trendy handbags at prices.

3. Gideon is very – if he says he’ll do something, he’ll do it.

4. Many working women on relatives to help take care of their

children.

5. skills are skills that you can take from one job to the

next.

6. The company has to the west coast.

afford _______

affordable_________

reliable________

rely______

Transferable___________

transferred__________

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4 Summary

Four Seasons Limousine Inc. provides 1 ground

transportation between all Chicago airports and any 2 of

your choice in Chicago area. With Four Seasons Limousine you can

depend on 3 service, 4 chauffeurs with

superior 5 of the Chicago area and clean 6 .

Since more than ten years are behind us, we can 7

satisfaction for sure. Four Seasons Limousine is 8 to

providing excellent service at 9 prices. We meet and

10 customers at the airport. Our Cars and Drivers are well

equipped to keep in 11 with us at all time. Your chauffeur will

remain at your 12 for you while you conduct your business.

Our drivers will arrive early for pick-ups and always get you to your

destination on time.

Complete the summary with the expressions from the passage.

luxury_______destinations___________

reliable________ professional___________knowledge __________ vehicles________

guarantee__________committed__________

affordable__________greet_______

touch_______disposal________

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She was late for the interview and left without closing the door.

That’s why she was rejected.

5 Structure

Example 1

1. She was rejected because she was late for the interview and left without closing the door.

Study the examples and do the exercises after the model.

* ... that’s why over 85% of our customers switch to Four Seasons Limousine after just one trip. that’s why... 意思是“那是……的原因”, that所指代上文所说的内容。Model: He always looks so tired at work because he goes to bed very late everyday. → He goes to bed very late everyday. That’s why he always looks so tired at work.

_________________________________________________________

_________________________________________________________

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2. I hurried here in person because they told me that you were running

into an argument.

3. I devoted myself wholeheartedly to the project since my boss

promised to give me a promotion.

They told me that you were running into an argument. That’s why

I hurried here in person.

________________________________________________________

________________________________________________________

My boss promised to give me a promotion. That’s why I devoted

myself wholeheartedly to the project.

________________________________________________________

________________________________________________________

5 StructureL A B P

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5 Structure

Example 2

1. 为了您的安全起见 , 我们建议您在飞机起飞和降落时系好安全带。

2. 我在今天会议上提出的几点看法仅供你参考。

3. 我附上我们现有的产品目录,供您参考。

* For your convenience and efficiency, we are in touch with our drivers at all time. for one’s... 意思是“为……着想” ,“看在……的份上”或“供 (某人 )……” 。Model: 看在上帝的份上 ,请为穷人捐点钱吧 。 → For God’s sake, please donate some money to the poor.

For your safety we suggest you fasten your seat belt when the

plane takes off and lands.

_________________________________________________________

_________________________________________________________

The ideas I put forward at the meeting today were for your reference only.

I attached our current catalogue for your information.

L A B P

_________________________________________________________

________________________________________________________

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6 Translation

Translate the following sentences using the expressions given in the brackets.

1. 请常给我们写信 ,希望能与你保持联络 。 (be in touch with)

2. 消费者最关心的是价格是否能让他们承受 。 (affordable)

3. 总经理最后决定将这个项目交给我全权处理 。 (at ... disposal)

Please write often to us, and it would be nice to be in touch with you.

Consumers are most concerned whether the price is affordable.________________________________________________________

The general manager finally decided that the project would be

placed at my disposal.

_________________________________________________________

_________________________________________________________

L A B P

________________________________________________________

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6 Translation

4. 公司采取了行动来提高工作效率 。 (efficiency)

5. 你没有事先预约就直接拜访他是不慎重的行为 。 (discreet)

6. 最重要的是 ,你必须在讲座前作好准备工作 。 (most important of all)

The company took actions to improve the work efficiency. ________________________________________________________

It wasn’t very discreet of you to visit him without any prior

appointment.________________________________________________________

Most important, of all you should make good preparations before

the lecture.

_________________________________________________________

_________________________________________________________

L A B P

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7 Grammar Focus

介词 with 的用法 (Preposition “with”)

介词从结构上看可以分为 : 简单介词 ( 如 on, at, in, with) 、合成介词 ( 如onto, into, out of) 、带 -ing 词尾的介词 ( 如 including, regarding) 和成语介词 (如 ahead of, along with, according to) 。介词短语在句子中可以作状语、定语、表语或宾语的补语。以介词 with 为例 ,它在句中担当不同成分的同时 ,也有很多不同的含义 ,如“有 , 以 , 用 , 和……一起 ,由于 , 因为 , 尽管 ,凭着 ,赞成 ,关于 ,就”等等。

Part 1 Look at the preposition “with” in the following sentences. Find further

examples in the passage and identify what the prepositional phrases

function as and the meaning of each “with”.

1. With Four Seasons Limousine you can depend on our reliable service, ...2. ...professional chauffeurs with extensive knowledge of the Illinois area and clean vehicles.3. For your convenience and efficiency, we are in touch with our drivers at all time.

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7 Grammar Focus

Part 2 Complete the sentences by translating the Chinese into English.

1. (凭着钢铁般的意志和一颗爱心 ),

Mother Teresa served the dying and desperate in India and around the

world.

2. His father has been in hospital ( 因为多种疾病 )

over the last two years.

3. ( 尽管遭受种种挫折 ), he did not lose heart.

4. ( 有创造性的人 ) are seldom found nowadays.

5. (你是赞成我 ) or against me in this matter?

6. My American friend is ( 学习用筷子吃饭 ).

With a will of iron and a heart of love _______________________________

with numerous illnesses _____________________

With all the setbacks ___________________

People with creativity ___________________

Are you with me ________________

learning to eat with chopsticks_________________________

L A B P

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8 Discussion

How can you describe a service and make it appealing to your potential customers? Imagine you work in a hotel, restaurant, travel agency or other organization that provides some kind of services. Discuss with your partners how to describe your service to your customers, and present your description to the class to see if your classmates would like to buy your service.

L A B P

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Text B

Reading Reading

Comprehension Comprehension

VocabularyVocabulary

New Words and ExpressionsNew Words and Expressions

L A B P

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nightmare n. 恶梦 , 可怕的事物newborn n. 新生儿 ,婴儿fuel n. 燃料come along 出现 , 发生demand n. 要求 , 需求govern v. 统治 , 支配 , 管理legislation n. 立法 , 法律的制定 (或通过 )accessible a. 易接近的 , 可到达的tiresome a. 无聊的 ;使人疲劳的miracle n. 奇迹 ,奇事take sth for granted 认为某事理所当然commercial a. 商业的 ,贸易的speedy a. 快的 ,迅速的pattern n. 模范 ,式样 ,模式airline n. 航空公司region n. 区域 , 地方

profitable a. 有利可图的when it comes to… 当提到……deal n. 交易cut out 取代 , 停止stick with 坚持做 (某事 )coach n. (客机的 )经济舱association n. 协会set forth 阐明 , 宣布 , 提出geography n. 地理学 , 地理aviation n. 飞行 , 航空 ; 航空工业fascinating a. 迷人的 ,醉人的positively ad. 断然地 ;肯定地multinational a. 多国的 ,跨国的optimize v. 使最优化authority n. 当局

New Words and ExpressionsL A B P

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你可以享受空中旅行的美妙 ,然而一旦有突发事件、它将是一场恶梦。空中旅行对于婴儿 ,甚至于新生儿都是安全的。不论去哪里 ,空中旅行似乎总是您旅行中必不可少的一部分。空中旅行之所以有着如此快速的发展 ,其原因之一在于燃油价格涨价之前 ,空中旅行的价格一直较低。但是目前人们对空中旅行的需求正处于自“ 911” 事件以来的最高水平。这是由国际立法、欧洲立法和国内立法所决定的 , 而且现在就连私人团体空中旅行包机也已成为现实。乘飞机旅行是目前最快的旅行方式。尽管它仍然会使人非常疲劳 ,但是它通常是跨越全世界名胜之间的漫长路程的最实际的方式。在人类历经第一次飞行一个世纪之后 ,空中旅行不再是奇迹。我们对它已经习以为常了。商务空中旅行就像天空中的公共汽车一样 ,已经成为一种舒适、快捷、安全的交通方式。

1. Air travel is great when it works, when it doesn’t, it’s a . It is safe for infants, even newborns and no matter where you’re going, it seems air travel is an essential part of your trip. One reason why there is such fast growth is that air travel was under-priced until higher fuel prices but yet for air travel is at its highest levels since 911. It is by International, European and Domestic legislation and even private corporate air travel is now . Traveling by air is the fastest way to travel but it is still very but is frequently the most practical method of the large distances between sights around the world. A century after the very first flight, air travel is no longer a miracle. It’s something we all now . air travel is a comfortable, speedy and a safe means of transport like buses in the sky.

Reading

nightmare

nightmare n. ① very frightening or unpleasant experience

② frightening dream

why 在句中引导定语从句 , 修饰 one reason 。 that air travel was under-priced... 在句中是表语从句

come along

come along: arrive; appear

demand

① n. desire of customers for goods or services which they want to buy or use

② n. command, or sth which is given as if it was a command ③ vt. ask for (sth) as if one is commanding, or as if one has a

right to do so; require (sth); need

governed

govern vt. ① influence (sth/sb) decisively; determine ② rule (a country, etc); control or direct the public affairs of (a

city, country, etc.) ③ prevent the expression of (a strong emotion); control

accessible

accessible

a. easy to obtain or use

tiresome

to travel 是动词不定式 , 作 way 的后置定语。句中的 but 有“尽管……还是……”的意思。

tiresome

a. troublesome; tedious or annoying

cover vt.

① to travel (a certain distance)

② to include or deal with (sth)

③ (of money) be enough for (sth)

take sth for granted: assume sth to be true

commercial ① a. of or for commerce; of business practices and

activities generally ② a. from the point of view of profit making or intended to

make a profit ③ n. advertisement on TV or radio

Commercial

covering

take for granted

What’s The Future of Air Travel?

L A B P

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2. This is not seen for all airlines in all regions. Aloha Airlines received the fewest complaints for any airlines recently. Different airlines have different policies but they all make them as safe and as possible. prices nowadays, the best are offered by Aeroflot, Quantas Airlines, Japan Airlines and Southwest Airlines. More and more airlines are a lot of their business class air travel and just coach and first class flights because business travel is way down. Some airlines are better than others at providing a quality air travel experience but there are so many flights to choose from. That’s why the member airlines of the Air Transport Association have their commitment to improving air travel and making it as safe as can be.

Reading

并不是所有地区的所有航空公司都对这种交通方式了然于心。阿罗哈航空公司最近的客户投诉率在所有航空公司中是最低的。不同航空公司有着不同的政策 ,但他们都尽可能地使这些政策既安全又有利可图。现如今当提到价格 ,最优惠的当属俄罗斯航空公司、澳大利亚快达航空公司、日本航空公司和美国西南航空公司。越来越多的航空公司正在大规模缩减他们的商务舱空中旅行业务 , 而坚持做经济舱和头等舱的飞行 , 这是因为商务旅行正在大规模减少。虽然一些航空公司在提供优质空中旅行体验方面比其它航空公司更胜一筹 ,但乘客有太多航班可供选择。于是 ,隶属于航空运输协会的航空公司提出承诺要完善空中旅行 , 并使其尽可能地安全。

pattern

pattern n. ① way in which sth happens, moves, develops or is arranged ② arrangement of lines, shapes, colors, etc, esp. as a

decorative design on clothes, carpets, wallpaper, etc ③ excellent example, model

profitablea. bringing profit or advantage; beneficial

When it comes to

when it comes to: as for; with regard to

deals

when it comes to prices nowadays 在句中作状语 , 表示条件。deal ① n. agreement, esp. in business, on certain terms for buying or doing sth ② vi. to do business trade ③ vi. to behave in a specified way toward another or others; have transactions; to take action with respect to someone or something

cutting out

cut out: stop doing; using or consuming sth; leave sth out; omit sth

sticking with

stick with: continue to support or retain one’s connection with sb/sth

set forth

set forth: make sth known; declare or present sth

profitable

L A B P

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3. With the geography of aviation and airports, air travel is a subject since it involves the immediate movement of people around the globe. Canada’s new government announces increased security measures for airports and air travel. European airports are handling the second largest air travel market in the world and are talking about their future. Whether on a domestic or a multinational trip, airports really can save you money. All airports in the United States are certainly focused on safety, because millions of people are moving through the airports every day.

Reading

fascinating

fascinatinga. having great attraction or charm

positively

positively ad.

① with complete certainty; firmly

② extremely; absolutely

optimizing

optimize

vt. to make as perfect or effective as possible

由于航空业和机场的布局 ,空中旅行成为了一个极具吸引力的话题 , 因为它涉及到人类环绕地球的瞬间移动。加拿大新政府宣布要加强机场和空中旅行安全措施。欧洲机场管理着世界上第二大的空中旅行市场 , 并正积极乐观地谈论着他们的将来。无论是国内或是跨国旅行 , 机场确实可以帮你省钱。美国的所有机场无疑也在集中精力优化安全措施 , 因为机场每天的客流量都达数百万人之多。

L A B P

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4. Be smart while you travel. Make sure you follow travel safety tips while you are on your trip. The Airport always offers tips for travelers and you should always follow them for smooth traveling.

5. Air travel is still growing and the key to successful air travel is planning, preparation and communication, because it is such big business and can easily become a nightmare.

Reading

Authority

authority n. ① person or group having the power to give orders or take action ② power to give orders and make others obey; right to act in a

specific way ③ person with special knowledge, book, etc that can supply

reliable information or evidence

在旅行的时候 , 要学聪明一点 : 在旅途中 , 要确保按照旅行安全贴示去做。机场当局经常会提供给旅客一些贴示 , 为了确保旅行安全 , 您应始终按照这些贴示去做。

空中旅行仍处于发展中 , 而成功的空中旅行的关键在于计划、准备和沟通 , 因为这是一个巨大的行业而且又很容易化为一场恶梦。

L A B P

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1 Comprehension

Part 1 Choose the best answer for each question according to the passage.

1. Which of the following is not the reason why demand for air travel is at its highest levels since 911?

A. It’s governed by International, European and Domestic legislation.

B. Even private corporate air travel is now accessible.

C. Air travel is still under-priced.

D. Air travel is an essential part of your trip.

2. Which airline got the best feedback from customers according to the passage?

A. Aloha Airlines. B. Aeroflot.

C. Japan Airlines. D. Southwest Airlines.

1

2

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3. Which group of customers are most airlines giving up recently? A. First class. B. Economical class. C. Business class. D. Coach.

4. Why have the member airlines of the Air Transport Association set forth their commitment? A. Because air travel quality is still not satisfactory. B. Because there’re many airlines to choose from. C. Because air travel is not as safe as can be. D. Because business travel is way down.

5. Which of the following statements is NOT true? A. Europe is the world’s second largest air travel market. B. Airports in the US are trying to perfect their safety measures. C. Following airline safety tips will make your air trip a smooth travel experience. D. The key to successful air travel is to following the safety tips.

3

4

5

L A B P 1 Comprehension

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1 Comprehension

Part 2 Find the answers for the following in the passage.

1. The advantages of air travel:

(1) ______________________________________________________

(2) ______________________________________________________

(3) ______________________________________________________

(4) ______________________________________________________

______________________________________________________

2. The disadvantages of air travel:

(1) _______________________________________________________

(2) _______________________________________________________

It is safe for infants, even newborns. It’s a safe means of transport.

No matter where you’re going, it seems air travel is an essential part of your trip.

Traveling by air is the fastest way to travel. It’s a speedy means of transport.

It is frequently the most practical method of covering the large

distances between sights around the world.

Higher fuel prices came along.

It is still very tiresome.

L A B P

key

key

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2 Vocabulary

Part 1 Complete the sentences with the following words. Change the form where necessary.

1. The engineers are working hard to the software to eliminate

all the bugs.

2. TV, some people believe that it is extremely valuable

as it provides relaxation, entertainment and education.

3. Chance usually the outcome of the game.

4. My experience in climbing a cliff was a(n) .

5. The concert began and the super star finally appeared on a(n)

stage.

optimize ________

When it comes to________________

governs________

nightmare_________

fascinating_________

nightmare cut out profitable when it comes to come along

pattern govern optimize fascinating set forth

L A B P

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2 Vocabulary

6. You should be ready to solve any problem that may .

7. As long as it’s , the company will consider investing money

in the program.

8. Is this condition in the agreement?

9. Each child has a unique of qualities and abilities that makes

him or her special.

10. Kodak is now its traditional film industry and move into

digital camera business.

come along __________

profitable_________

set forth________

pattern_______

cutting out_________

L A B P

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Part 2 Replace the underlined words in the following sentences with the

expressions from the text that best keep each sentence’s original meaning.

1. Stocks of many companies are now at a rather lower price after a rapid fall in the whole stock market.

2. The professor was giving a very boring lecture.

3. The review included everything we learned last term.

4. Some people often think rumors are true.

5. As for writing books, John is a talent.

6. However severe the weather was, Jim kept to his original plan.

7. He put forward a constructive suggestion during the meeting.

8. The employees were asked to make the procedure as effective as possible.

2 Vocabulary

1

2

4

5

6

7

8

under-priced

tiresome

When it comes to

take... for granted

stuck with

set forth

optimize

L A B P

3covered

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Practical WritingE-mail

In modern society, E-mail is becoming more and more frequently used in daily communication, which gradually replaces the traditional letters. Generally, E-mail includes three parts: Header, Body, and Signature.

The Header of E-mail is unique in format, which includes the following fields:

Fields Explanations

“From” e-mail address of the sender

“To” e-mail address(es) of the primary recipient(s), from whom you would expect a response, if any

“Cc” Carbon copy—Send a copy of the message to the address(es) other than the main recipient(s)

“Bcc” Blind carbon copy—Send a copy of an e-mail to the recipient(s) without any of the other recipients being aware that the Bcc’s recipient(s) got a copy of the e-mail

“Date” auto-generated by computer

“Subject” topic of the E-mail

L A B P

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Practical Writing

The body includes the salutation and the body text, which are the same as those in traditional letters. Signature includes the complimentary close and sender’s name, sometimes followed by the telephone number or other contact information of the sender.

You can also send a file with an e-mail, which is called “attachment”. An e-mail attachment can be any type of file including images (photos), documents, zipped files/folders, etc.

Part 1 Complete the e-mail based on the following information and the Chinese given in brackets.

Mr. Chandler Kotler ([email protected]), Assistant to General Manager of A Company, is going to write an e-mail to Ms. Joyce Young ([email protected]), Public Relations Manager of B Company, informing her of when their delegation will arrive at the airport. And he hopes B Company would help pick them up at the airport. Mr. Kotler will also send a copy of the e-mail to General Manager of A Company ([email protected]) for his information.

L A B P

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From:

Date: December 20, 2007

To:

Cc:

Bcc:

Subject:

Attachment: name list

Dear ,

I want you to know that

( 我们的代表团将会在明天下午三点二十分抵达首都机场 ). We would appreciate it

(如果你能安排人员在机场接机 ) and a bus to take

them to the hotel.

As for the names and positions of these delegation members,

( 你可以查阅随信附上的名单表 ).

Chandler Kotler

[email protected] _________________________

[email protected] _________________________ [email protected] _________________________

Arrival of Our Delegation _______________________

Ms. Joyce Young ________________ our delegation will arrive in Capital Airport at 15:20p.m. tomorrow afternoon _____________________________________________________________

if you could arrange someone to meet them at the airport

_____________________________________________

you can refer to the attached name list _____________________________Yours truly, _________

Practical WritingL A B P

Page 48: DUTP 大连理工大学出版社 世纪商务英语综合教程Ⅱ Century Business English II Unit 1 Airport Today’s workplace spans the entire globe, so you may travel from country

Practical WritingPart 2 Suppose you are Ms. Joyce Young, write a return e-mail to Mr. Chandler Kotler, informing him that you’ve received his e-mail and

will meet their delegation at the airport.

From: [email protected]

Date: December 20, 2007

To: [email protected]

Subject: Re: Arrival of Our Delegation

Dear Mr. Chandler Kotler,

I have received your email and we’ll definitely arrange people to meet your delegation at the airport. We warmly welcome your arrival and please be assured that we’ll make proper arrangements for them.

Yours truly,

Joyce Young

Sample

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