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Methodology: face-to-face
SUMMARY
Hungary has two 116 service providers : Kék Vonal, which runs a 116000 missing children hotline and a116111 children’s helpline; and Magyar Lelki Elsősegély Telefonszolgálatok Szövetsége, which operates a116123 emotional support helpline. A relatively high 21% of respondents in Hungary were earlier shown toknow about the 116 initiative. 96% of respondents said they considered a single number for missingchildren’s hotlines to be something useful (-1 point), while 95% (no change) said a single number forchildren’s helplines was useful. 27% of people in Hungary said they knew about the service provided byKék Vonal (+15 points), though this rose to 48% among those familiar with the 116 initiative. 34% said theyknew about the Magyar Lelki Elsősegély Telefonszolgálatok Szövetsége service (which is a new servicenot covered in the 2011 wave of the survey), with 44% of those familiar with the 116 initiative giving thisanswer. 55% of respondents had heard of at least one of the two organisations, with 81% of those familiarwith the 116 initiative having done so.
EUROBAROMETER
Harmonised numbers for services of social value-
116
EU27 Number of interviews: 26.593
QB6
EUROBAROMETER 77.2RESULTS FOR HUNGARY
Fieldwork: 10/03-25/03/2012
HU Number of interviews: 1.010
Fieldwork: 10/03-25/03/2012
1. USEFULNESS OF EUROPEAN NUMBERS FOR SERVICE OF SOCIAL VALUE
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3. INFORMATION ABOUT HOTLINES AND HELPLINES FOR SERVICES OF SOCIAL VALUE
QB7_1 QB2
EUROBAROMETER 77.2RESULTS FOR HUNGARY
Methodology: face-to-face
2. ACCESS FOR PEOPLE WITH DISABILITIES TO 116 HOTLINES AND HELPLINES
QB7_2 QB7_2_sd
EUROBAROMETER
Harmonised numbers for services of social value-
116
EU27 Number of interviews: 26.593
Fieldwork: 10/03-25/03/2012
HU Number of interviews: 1.010
Fieldwork: 10/03-25/03/2012
3
QB4 QB4_sd
EUROBAROMETER 77.2RESULTS FOR HUNGARY
Methodology: face-to-face
3. INFORMATION ABOUT HOTLINES AND HELPLINES FOR SERVICES OF SOCIAL VALUE (cont.)
QB3
EUROBAROMETER
Harmonised numbers for services of social value-
116
EU27 Number of interviews: 26.593
Fieldwork: 10/03-25/03/2012
HU Number of interviews: 1.010
Fieldwork: 10/03-25/03/2012
4
EUROBAROMETER 77.2RESULTS FOR HUNGARY
Methodology: face-to-face
4. AWARENESS OF THE HOTLINES AND HELPLINES FOR SERVICES OF SOCIAL VALUE
QB1a QB1c
EUROBAROMETER
Harmonised numbers for services of social value-
116
EU27 Number of interviews: 26.593
Fieldwork: 10/03-25/03/2012
HU Number of interviews: 1.010
Fieldwork: 10/03-25/03/2012
