Upload
bilal-abdul-rehman
View
224
Download
0
Embed Size (px)
Citation preview
7/28/2019 EL-SALAMA Auto Fianal
1/24
EL- SALAMA
computerized workshopJapan Qualified
7/28/2019 EL-SALAMA Auto Fianal
2/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 2
TABLE OF CONTENTS
MISSION, VISION and why EL-SALAMA ................................................................................ 3
Proprietor and history .................................................................................................................. 4
General information ...................................................................................................................... 4
Tools, Equipment & Departments ................................................................................................ 6
Account department ....................................................................................................................... 7
Denting department ....................................................................................................................... 9
Mechanical department .............................................................................................................. 11
Paints department ........................................................................................................................ 13
Paint booth..................................................................................................................................... 15
Lift ............................................................................................................................................... 16
SECURITY ................................................................................................................................... 17
Construction ................................................................................................................................. 18
Maintenance / inspection ............................................................................................................ 18
HOUSE KEEPING ...................................................................................................................... 19
MANAGEMENT .......................................................................................................................... 19
FIRE FIGHTING SYSTEMS ..................................................................................................... 20
Question Air ................................................................................................................................. 21
Recommendation ......................................................................................................................... 24
7/28/2019 EL-SALAMA Auto Fianal
3/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 3
7/28/2019 EL-SALAMA Auto Fianal
4/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 4
CEO/ DirectorMirza Muhammad Ishfaq
HISTORY OF EL-SALAMA:Registered name of our workshop is EL- SALAMA AUTO WORKSHOP, namedafter El-Salama Autos. He worked in Bin Ghazi, LIBYA for 12years (1972-1984).
Mostly the customers we dealt were ofHonda and Mazda.
Later I came back to Pakistan and started my own workshop at 16-AJail RoadLahore
in 1984 and still running my business.
General information:
No. of Persons Employed About 37 employees.
i. Skilled 22ii. Un-Skilled 15
Operating Periods Monday to Saturday ( 9:00 am to 6:00pm)
Location:16-A jail road Lahore
The location is bounded as follow
EAST : street.
WEST:Plot.NORTH: Commercial building and car show room.
SOUTH: Residential Building.
BUILDING:
Address:
16-A Jail Road LahoreYear built
Workshop at Ground, 1st and 2nd floor was constructed again in2004.
7/28/2019 EL-SALAMA Auto Fianal
5/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 5
No. of Floor:Ground Floor
Account Department. Waiting room. Denting Department. Mechanical Department. Electronic Department. Lift Store. Toilets/ baths.
First Floor There are three (3) offices and one kitchen.
Second Floor
Painting Department. Paint booth.
NOTE: The workshop has the latest LIFT equipment in order to move the cars up anddown between the floors.
Cover Area (sq.ft)i) Ground: 5865 Sqft.ii) 1st Floor: 2560 Sqft.
Accessibility All the floors are easily accessible.
Means of Internal Movement By foot or by car. General Cargo and vehicles by lift.
7/28/2019 EL-SALAMA Auto Fianal
6/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 6
Tools, Equipment & Departments
Accounts Department Denting Department Mechanical Department Paint Department Electrical Department
7/28/2019 EL-SALAMA Auto Fianal
7/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 7
Accounts Department
Accounts office picture
7/28/2019 EL-SALAMA Auto Fianal
8/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 8
Head of account
Muhammad Farooq Ahmad(Working for 20 year)
Accounting equipment/ tool
Two (2) computer P4 Printer (Hp) Scanner (Hp) Fax (Panasonic) Receipts Registered (Record)
7/28/2019 EL-SALAMA Auto Fianal
9/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 9
Denting Department
Ground floor denting department
7/28/2019 EL-SALAMA Auto Fianal
10/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 10
Head of Denting
Muhammad Azeem(Working for 18 year)
Denting equipment/ tool
All denting toolSpart machineOxygen cylinderSpare parts
7/28/2019 EL-SALAMA Auto Fianal
11/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 11
Mechanical Department
Mechanical department in west side
7/28/2019 EL-SALAMA Auto Fianal
12/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 12
Head of Department
Muhammad Amin(Working for 12 year)
Mechanic equipment/ tool
All tool mechanical job used DisplayWheel alignmentWheel balancer Machine
7/28/2019 EL-SALAMA Auto Fianal
13/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 13
Paint Department
Painting department during work at 1st
Floor
7/28/2019 EL-SALAMA Auto Fianal
14/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 14
Head of Paint shop
Haji Muhammad Ijaz
(Working for 10 year)
Paint equipment/ tool
Paint bootPaint masksAll painting tool
7/28/2019 EL-SALAMA Auto Fianal
15/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 15
Paint boot
Picture from outside
the Paint boot
Picture from inside
the paint boot
7/28/2019 EL-SALAMA Auto Fianal
16/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 16
Lift
This picture is taken from 1st floor
of painting department
7/28/2019 EL-SALAMA Auto Fianal
17/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 17
SECURITY
Security cam on 1st
and ground floor
Receiver of Cameras in office.
7/28/2019 EL-SALAMA Auto Fianal
18/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 18
Construction:
Class of construction:
The said building is 1st class construction except at 2nd floorwhere roof is 2nd class.
Thickness of Ext. Wall:
The external walls are 9 thickness.Thickness of Internal Wall:
The internal walls are 9 thickness.Roof Status:
RCC and Corrugated sheet on steel trusses.Plinth level:
The plinth levels of all building structures are about 2 / 3 up fromthe mail road.
Height of boundary wall:
There is no separate boundary wall at that premises.No of Smoke / Heat vents:
There are 2/3 ventilators at Ground floor.
Maintenance / inspection
Statues of preventive maintenance:
ExcellentStatues of firefighting Equip/ Alarms:
GOODMaintenance and inspection of fire alarm and firefighting systems:
DONE
7/28/2019 EL-SALAMA Auto Fianal
19/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 19
HOUSE KEEPING
Detail of cigarette smoking
Prohibited in whole premises.Name of most hazardous process/ area
The ground floor denting area where welding work is done.GENERAL CONDITION OF HOUSE KEEPING
The house keeping is very good in workshop department.UTILITITIES / COMMON HAZARDS
SUPPLY OF ELECTRICAL POWER
Electric power is supplied by WAPDANO. OF STANDBY GENERATORS
One Diesel Generator:SOURCES OF WATER SUPPLY
The source of water supply is WASA.PROCESSES / SPECIAL HAZARDS
BRIEF DESCRIPTION OF MAIN PROCESS
The workshop is used for repair of vehicles.ANY SPECIFIC HAZARDOUS PROCESS
Gas is used for denting department.USE OF ANY FLAMMABLE LIQUID / GAS
Gas is used for welding and in kitchen.
MANAGEMENT
CONDITION OF HOUSE KEEPING The house keeping is very good in workshop department.
DISPOSAL OF WASTE
They store the waste in drum and dispose off the same after everyfortnight.
7/28/2019 EL-SALAMA Auto Fianal
20/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 20
CONDITION OF SMOKING
Prohibited
HEALTH AND SAFETY
They have two trained person who look after all the staff abouthealth and safety.
FIRE FIGHTING SYSTEMS
PRESENCE OF FIRE EXTINGUISHERS
There are five (5) extinguisher installed.AT WHAT DISTANCE IS THE NEAREST FIRE BRIGADE
Office of rescue 1122 is about 1 km from the workshop.PUBLIC Fire BRIGADE IS FAMILIAR WITH PLANT
Yes.
SECURITY & SPECIAL PERILS
NO. OF ARMED SECURITY GUARDS/ security cameras:
3 person (1 for day and 2 for night duty) 4 security cameras (1 for ground floor and 3 for 2nd floor)
PROBABILITY OF SMOKE DAMAGE
Nil
7/28/2019 EL-SALAMA Auto Fianal
21/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 21
Question Air.1. Company Introduction Starting in which year?
Start my own workshop at 16-AJail RoadLahore in 1984.
2. What type of problem you face when you started your new business?The main problems faced were the following;
a) Low investment.b) Hiring unskilled labor and training them.c) Acquiring customers and creating trust.
3. Did you took loan or invested your own money for startup?I started my business by investing personal savings. Initial cost with which I
started the business was RS 15, 000, 00/.
4. With how many employs you started your business?I started my business with almost 15 employees.
5. Your main competitor at that time?At that time the competition was high but our main competitors were
a) Tariq Motors.b) Najam Motors.6. Your future plan about your business?
To be the most successful and respected EL-SALAMA Auto Workshops inPunjab, we are trying our level best to provide outstanding services to our clients
in order to maintain competitive position. Hence by doing all this our brand name
is and becoming more familiar among the clients.
7. Whats your main strength?The Strength of El-Salama is its Brand Name. They started their operation after
1984 in Lahore. At that time few companies exists. Strength is that they say withPride their Sons. They said their children are educated. One of his son done his
MS-Accounts and he is working in with Accounts department and also marketing
with new companies. Second son recently completed his B.Tech. So they caninstall new Machineries like PGM, and Scanners by utilizing his knowledge.
7/28/2019 EL-SALAMA Auto Fianal
22/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 22
8. What you think about your weakness, how you face and whatsyour plan to reduce it?
Mirza sab told that their major Weakness is illiterate labor. New labor takes muchtime to understand how to do it. Labor shifting cost. Safety of tools, lost many
tools due to weak security management.Already existing labor trains the new labor by engaging them in work with them.
And to avoid the theft of tools, security cameras have been installed and secondly
head of each department is made responsible for the safety of tools.
9. Any opportunity in your business?One of the Mirza sabs sons is working in Spare parts Industries. This is their
Opportunity because he will provide El-Salama with spare parts at cheaper rate as
compared to others and on credit. Then have sources to enter in new technology.
10.What are the Threats?Main threat is Surveyors. This is because our company majorly deals with
different Insurance Companies who send their surveyors for the payment. So they
usually indulge in bargaining and asked to lower the rate. And they mostlycompare the rates with other companies for the same services/work.
11.Whats your future objective?As Lahore is a developing city and is expanding so we have decided to extend our
business by introducing new branches at different locations. And also we aretrying to further increase our links with surveyor companies.
12.Your current strategy?Currently we introduced Paint booth, PGM and Scanner which are not available
in any workshop on Jail Road. Secondly my son in conducting excessivemarketing and the other one provides us with spare parts at cheaper rate than
market and lastly we give commission to the surveyors. So by these strategies we
gain a competitive edge on our competitor and other auto mobile workshops in
market.
13.Youre medium of marketing?Mr. Amir personally visits the insurance companies and provides information andupdates them of our latest and efficient services. This is the only medium of our
marketing.
7/28/2019 EL-SALAMA Auto Fianal
23/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
16-A Jail road Lahore 23
14.Your consumer?The following insurance companies are our consumers;
Efu Insurance Co. Ltd all Pakistan. Habib Insurance Co. Ltd IGI Insurance Co. New Jubilee insurance Co. Ltd Picik Insurance Co. Ltd. Premier Insurance Co. Ltd. Relience Insurance Co. Saudipak Insurance Co. Ltd. Security General Insurance Co. Ltd. Shaheen Insurance Co. Ltd. UBL Insurance Co.Ltd. Universal Insurance Co. Ltd.And also we deal with private cars.
15.How you managing your work? (labor/ time/ consumer/ office)As mentioned above in the company description.
16.Your supplier and how you managing it? (problem/ Solution)One of the sons of Mr. Mirza Ishfaq is running the business of spare parts on MintGhumti Road. He is the only supplier who provides goods at cheapest rate as
compared to market and long term credit. And if the client purchases spare parts
on his own then only fitting charges are applicable to him.
17.Your operation process? ( Input-to-Finishing good)Insurance company sends accidental car to the workshop. Management calls the
relevant surveyor company. Surveyor arrives and management informs him about
the expenses. And then the labor starts there work on car after the deal is finalized
with the surveyor.
18.How you manage your cash?All payments made by insurance companies are through cross cheques. And the
private car owners pay through cash which at the end of the day is summed, data
entered in computer and deposited in bank.
7/28/2019 EL-SALAMA Auto Fianal
24/24
El-SALAMA AUTO COMPUTER WOEKSHOP
JAPAN QUALIFIED
19.Security problem and how you manage?To avoid the theft and any unpleasant event, security cameras are installed in theworkshop and also two security guards are hired for security purposes.
Recommendation:
1) El-Salamas business is dependent upon the single supplier. So inorder to increase their efficiency, they must develop good relations
with other suppliers.2) Improvement in accounts department is required. They managetheir accounts on excel sheets which must be replaced by some
proper software.