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EMERGENETICS AT WORK Case Study: Ozaki Enterprise 事例発表: オザキエンタープライズ株式会社 Mr Ryo Ozaki Manager

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10/10/19 261

EMERGENETICS AT WORK

Case Study: Ozaki Enterprise事例発表:オザキエンタープライズ株式会社Mr Ryo OzakiManager

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OZECOzaki Enterprise Corporation

© Copyright 2018 Ozaki Enterprise Corporation. All Copy rights reserved.

オザキエンタープライズEG活⽤事例発表

Ozaki Enterprise Co., Ltd.Emergenetics in Action

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私 ME 義⽗ FATHER in law

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私 ME 妻 WIFE

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事例︓オザキエンタープライズ株式会社Ozaki Enterprise Co., Ltd.

268

• 尾崎 亮 Ryo Ozaki営業サポート部 部⻑

General manager2017年5⽉上級コース受講社内講師資格取得

May 2017 Certification• 2018年5⽉

外部講師資格取得東京⻄部地域会担当

• 社内講師資格取得アソシエイト 他2名在籍The company has 3 in house associates

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OZECOzaki Enterprise Corporation

© Copyright 2018 Ozaki Enterprise Corporation. All Copy rights reserved.

会社紹介Company introduction

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OZECOzaki Enterprise Corporation

© Copyright 2018 Ozaki Enterprise Corporation. All Copy rights reserved.

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会社名 ︓オザキエンタープライズ株式会社Company name: Ozaki Enterprise Co., Ltd.

本社所在地︓東京都国分寺市東元町4-1-36Head office location: Kokubunji, Tokyo

代表者 ︓代表取締役 尾崎幸信Representative: Yukinobu Ozaki, Representative Director

創業 ︓昭和46年10⽉21⽇(1971年)Founding date: October 21, 1971

従業員 ︓165名(内アルバイトキャスト84名)Employees: 165 (including 84 part-time workers)

資本⾦ ︓8,000万円Capital: 80 million yen

売上⾼ ︓66億円(47期)Net sales: 6.6 billion yen (47th term)

会社概要 Company Profile

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OZECOzaki Enterprise Corporation

© Copyright 2018 Ozaki Enterprise Corporation. All Copy rights reserved.

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アミューズメントamusement

介護nursing care

訪問看護Visiting nursing care

コインランドリーCoin laundry

不動産real estate

現在の事業内容Business description

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OZECOzaki Enterprise Corporation

© Copyright 2018 Ozaki Enterprise Corporation. All Copy rights reserved.

272

400年続く農家の⼼

をビジネスへ︕︕

Farmer's heart that lasts 400 years

To business! !

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OZECOzaki Enterprise Corporation

© Copyright 2018 Ozaki Enterprise Corporation. All Copy rights reserved.

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「会社はあなたを育てる畑です」The company is a field that nurtures you.

社⻑の思いPresident's vision

「種は完全である」The seed is perfect

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発表内容Presentation contents

・社内セミナー実施状況In-house seminar implementation status

・導⼊後の社員の声Voice of employees after introduction

・社内での失敗例、改善例In-house failures and improvements

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社内セミナー実施状況

In-house seminarimplementation status

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社内セミナー実施状況In-house seminar implementation status

・全社員が初級を受講。アミューズメント事業の社員は最低2回は初級セミナー受講。All employees attended the MOTM.Amusement business employees attendMOTM at least twice.

・アルバイトも全員初級を受講し、新⼈が⼊ったら、個別でプロファイルの解説をし、その後、初級セミナーを開催。All part-time workers also attend MOTM.When new employment comes, explain the profile individually and attend MOTM.

・各事業部6部署にて、毎⽉30分間の勉強会を実施。Six departments hold 30-minute study sessions every month.

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毎月のEG勉強会(30分間)の内容例Example of monthly EG study session (30 minutes)

1月:行動特性に関する復習January: Review of behavioral attribute

2月:思考特性に関する復習February: Review of thinking attribute

3月:ランチに行こうMarch: Where to go lunch?

4月:パーフェクトバケーションApril: Perfect vacation

5月:anytime EG(急に飲み会に誘われたら)May: anytime EG

6月:行動特性のラインナップJune: Behavioral Attribute Lineup activity

7月:ラブレターJuly: Love letter

8月:ペーパータワーAugust: Tower

9月:WEチームアクティビティ―September: WE Team Activity

年間70回以上開催

Held more than 70 times a year

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導入後の社員の声Voices of employees after introduction

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「相手の思考特性を意識して会話するようになった。」

導入後の社員の声Voices of employees

「相手に対して、なんでそのような行動をとるの?がなくなり、

穏やかな気持ちで日々いられます。」

「自分の強みと

仲間の強みをどう

活かすかを知ることが出来ました」

I no longer think "Why do you do that?" I can spend every day peacefully.

I started talking with the other person's thinking attributes

I learned how to you my and other people’s strength.

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「あまり発言をしていない人にも発言が出来る機会を

作れるようになった。」

「イラっとしたらEGを見るようになった。」

「自分と合わない人を、諦めるのではなく、

どうやったら伝わるかを考える様になった。」

導入後の社員の声Voices of employees after introduction

I started thinking about how to communicate with people who are difficult for me to match.

I became able to create an opportunity for people who do not speak so much.

When I got annoyed,I started looking at the other person's profile.

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上司Boss部下Staff

誤解が解けたケースCases where misunderstandings have been resolved

「冷たい、⾔い⽅がきつい、話しづらい、否定される、偉そう」

「思考特性と⾏動特性の違いを知って、意⾒を⾔いやすくなった。苦⼿意識はまだあるけど(笑)」

heartless, harsh words,Difficult to talk, denied, arrogantKnowing the difference between thinking and behavioral attributes makes it easier to express my opinions.Even though my boss is still hard to deal with!

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社内での失敗例・改善例In-house failures and improvements

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失敗例Failure example

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失敗例Failure example決めつけAssumption

異動告知の際に抽象思考の上司が「この部署に⾚が必要だから異動してほしい」と具象思考の部下に⾔ってしまい、部下が反発。⾊だけで判断したように聞こえた。

When telling the transferring divisions, The boss of the abstract thinker told the subordinates of the concrete thinker,“ This department needs red.” The staff rebounded because it sounded as if it were judged by color alone.

上司Boss 部下Staff

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失敗例⾔い訳に使う出来ない理由としてEGを使いがち。

・緑だから〜・⾚潜性だから〜・左寄りだから〜・⻘潜性だから数字は苦⼿〜・⻩潜性だから、アイデア出てこない〜

Failure exampleUse for excuses

I tend to use EG as a reason why I can’t.

・Because it's green・Because red is not my preference・Because itʼs First-Third・Iʻm not good at numbers because blue is not my preference・No idea comes out because yellow is not my preference

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毎⽉の勉強会を1年半⾏い、EGへの理解が深まり、勘違いは減少してきています。Monthly study sessions were held for a year and a half.Everyone's understanding of EG has deepened.Misunderstandings are decreasing.

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新⼈教育・定着率アップの改善New employee education and improvement in retention rate10DaysOJT Book

新⼈アルバイトのプロファイルを取っていく中で、新⼈の7割以上緑顕性であることが分かったため、⼊社してからの10⽇間にどんなことを教えてもらうのかのステップが初⽇の段階で分かるように改善。

When I took a profile of a new part-time job, I found that it was over 70% green in preference.Therefore, we created 10days step by step training and show it in the first day of work

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EG導⼊後の定着率の変化Change in retention rate after EG introduction

期fiscal period

入社人数Number of new

employees

早期退職人数(3ヶ月)Early retirement

44期 29 9 31%

45期 50 23 46%

46期 28 10 36%

47期 34 7 21%48期 16 2 13%

本格的に導⼊

Full-scale introduction

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WEチームTM

(Whole Emergenetics Team)

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採⽤recruit18.19採⽤時の採⽤チーム2018 and 2019 recruitment teams

イベントで着座した学⽣が会社に実際に来た率The rate at which students who came to the recruitment event booth actually came to the company after the events

15%

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20採⽤時の採⽤チーム2020 recruitment teams

イベントで着座した学⽣が会社に実際に来た率The same rate

40%

採⽤recruit

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OZEC経営幹部Executivesmanagers

EXP

ASR

FLX

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OZEC経営幹部Executivesmanagers

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OZEC全社員

All employees

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経営幹部Executives/managers

全社員All employees

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