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EmotionalINTELLIGENCE
Presented by:Andree Swanson, EdD.
Effective SkillCREATES POSITIVE BENEFITS
Emotional Intelligence
LowHigh
Assertive+Ambitious+Driving+Strong-Willed+Decisive+ Confrontational–
Bossy–Egotistical–Demanding–Aggressive–
LowHigh
Emotional Intelligence
+Warm
+Enthusiastic
+Sociable
+Charming
+Persuasive
–Easily Distracted
– Glib
–Selfish
–Poor Listener
–Impulsive
LowHigh
Emotional Intelligence
+Patient
+Stable
+Predictable
+Consistent
+Good Listener
–Resistant
–Passive
–Un-Responsive
–Slow
–Stubborn
LowHigh
Emotional Intelligence
–Critical
–Picky
–Fussy
–Hard to Please
–Perfectionistic
+Patient
+Stable
+Predictable
+Consistent
+Good Listener
High Emotional Intelligence =
Increase Benefits
Critical to successEmotional Intelligence accounts for
58%
of performance in all types of jobs.
Individuals with highEMOTIONAL INTELLIGENCE
can enhance and increasethe potential for positive outcomes
INTELLIGENCE
EMOTIONALINTELLIGENCE
≠
EMOTIONAL INTELLIGENCEis managing your
emotions
Self - Awareness
Self - Management
Self - Motivation
Empathy
Social Skills
THEACTION PLAN
Implement
CREATE YOUR OWN PLAN
What do youwant to change?1
How will youchange it?2
Assess againin one week3
Showed improvementbut needs more work
Assess againin one week3How will you
change it?2
ACTION PLAN
What do youwant to change?1
Count to ten beforereacting
Take a short walkto think about my response
Talk to other abouthow they managetheir emotions.
Show my emotionstoo frequently.
EMOTIONAL INTELLIGENCE
Become aware ofyour inner dialogue.
Keep a journal ofyour thoughts during the day.
Keep stress levelsat bay.
Methods to Improve Your
Will you try to improve yourEMOTIONAL INTELLIGENCE?