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Co
nsu
ltatio
n S
erv
ice
01
.01
Au
stra
de
Tra
de
Sta
rt N
etw
ork
Se
rvic
es
01
.02
Tra
de
Sta
rt N
etw
ork
Gui
de
01.0
3 A
ust
ralia
n A
pple
an
d P
ear
Exp
ort
er
Guid
elin
e01
.04
Exp
ort
Rea
din
ess
Che
cklis
t01
.05
Exp
ort S
uppo
rt G
uide
01.0
6 E
xpor
ting
from
WA
Jus
t Sta
rtin
g O
ut G
uide
01.0
7 E
xpor
ting
from
WA
Sta
ndar
ds a
nd L
aws
Gui
de
01.0
8 G
ettin
g R
eady
to E
xpor
t Gui
de
01.0
9 G
uide
to th
e E
xpor
t Rea
dine
ss C
heck
list
Pub
licat
ion
01.1
0 S
mal
l Bus
ines
s A
dvis
ory
Ser
vice
s
Tool
01.1
1 F
irst T
ime
Exp
orte
rs T
ool
01.1
2 In
tern
atio
nal R
eadi
ness
Indi
cato
r Too
l
Con
sulta
tion
Ser
vice
02.0
1 B
uild
ing
Aus
tralia
n B
usin
ess
Cap
acity
Con
sulti
ng S
ervi
ce
02.0
2 E
xpor
t Man
agem
ent A
dvis
ory
02.0
3 In
tern
atio
nal B
usin
ess
Stra
tegy
Rev
iew
Con
sulti
ng S
ervi
ce
02.0
4 Tr
ade
and
Inve
stm
ent K
ey C
onta
cts
Gui
de
02.0
5 Ex
port
Plan
Tem
plat
e
02.0
6 Ex
port
Stra
tegy
Gui
de
Progr
am02
.07
Devel
opin
g In
tern
atio
nal B
usin
ess
Skills
Progr
am
02.0
8 Ent
repr
eneu
rs' P
rogr
am -
Busin
ess
Man
agem
ent -
Bus
ines
s Eva
luat
ion
02.0
9 Ent
repr
eneu
rs' P
rogr
am -
Busin
ess
Man
agem
ent -
Gro
wth S
ervic
es
02.1
0 Ent
repr
eneu
rs' P
rogr
am -
Busine
ss M
anag
emen
t - G
rowth
Sup
ply C
hain
Facilit
ation
02.11 E
ntrepre
neurs' P
rogra
m - Innova
tion C
onnections
Publicatio
n02.12 Tra
de and Marke
t Acc
ess O
vervi
ew
Workshop
02.13 Fast and Furio
us Innova
tion W
orkshop
02.14 Gove
rnment Works
hops / Seminars
02.15 Market D
iversificatio
n Workshop
Consultation Service03.01 Advisory Services
03.02 Global Sourcing Assistance
03.03 Market Access Facilitation
03.04 WA Grain Marketing
Guide
03.05 Market Research Guide
Publication
03.06 Australia's International Business Survey (AIBS)
03.07 Business Envoy Publication
03.08 Business Links Information Source
03.09 Chinese Investment Publications
03.10 Export Market Profiles
03.11 Export Update Newsletter
03.12 Grape and Wine News and Updates
03.13 Industry Reports
03.14 Information Distribution and Exchange - Exporting and Market Publications
03.15 Investment Update Newsletter03.16 Market Insights - Economics03.17 Market Insights - Export Markets03.18 Market Insights - Meat & Livestock
03.19 Market Insights - Wine03.20 Market Insights - Apple & Pear
03.21 Market Reports03.22 Market Research Publications
03.23 National Residue Survey (NRS)
03.24 Publications03.25 Trade and Economic Fact Sheets for Countries and Regions
03.26 Trade Talk e-Newsletter
03.27 Trade, Investment and Economic Statistics
03.28 WA Agrifood and Beverage Export Statistic Publications
Tool
03.29 Market Insights and Information Portal
Workshop03.30 Information Distribution and Exchange - Interactive Workshops
03.31 Seminars
03.32 The AHEA Annual Industry Forum
03.33 Trade and Export Market Development Services
03.34 Webinars
Consultation Service
04.01 Export Enquiries
04.02 Export Marketing Collateral
04.03 International Marketing Assistance
Directory
04.04 Australian Apple and Pear Exporter Directory
04.05 Australian Suppliers Directory
04.06 WA Agrifood and Beverage D
irectory of Exporters
Guide
04.07 Agents and D
istributors Guide
04.08 Export M
arketing Guide
04.09 Export P
ricing and Quotation G
uide
04.10 Managing S
ales Enquiries G
uide
Publication
04.11 Australian F
ood Catalogue
Tool
04.12 Costing W
orksheet for Buyers Tool
Guide
05.01 Market V
isit Checklist
05.02 Visiting the M
arket Guide
Trade M
ission 05.03 Incoming B
uyer Missions
05.04 Information D
istribution and Exchange-In-M
arket Activities
05.05 Missions
05.06 Outgoing E
xporter Missions
Tra
de
Sh
ow
05.07 Exhibitions and
Trade
Show
s
05.0
8In
-Marke
t Activitie
s
05
.09
Inte
rna
tion
al T
rad
e E
xhib
ition
s
05
.10
Tra
de
Missio
ns / In
bo
un
d B
uye
r Missio
ns
Ce
rtificatio
n0
6.0
1 D
iag
no
stic La
bo
rato
ry Se
rvices
06
.02
Pe
rth G
rain
Qu
ality Te
sting
Se
rviceG
uid
e06.0
3 R
isk Ma
nagem
ent G
uid
eP
rogram
06.04 GTA
Train
ing and De
velopment P
rogram
Publication
06.05 Com
munication of M
arket Access Issues and T
rade Barriers
06.06 Reference M
aterial
Tool06.07 M
arket Access and D
evelopment M
atrix
Consultation S
ervice07.01 F
unding Advice
Financial Application
07.02 Australia-C
hina Agricultural C
ooperation Agreem
ent Program
(Grant)
07.03 Bond F
acility
07.04 Enterprise S
olution Centre P
rogramm
e
07.05 Entrepreneurs' P
rogram - Incubator S
upport (Expert-in-R
esidence)
07.06 Entrepreneurs' P
rogram - Incubator S
upport (New
and Existing Incubators)
07.07 Export C
ontract Loan
07.08 Export Line of C
redit
07.09 Export M
arket Developm
ent Grants (E
MD
G)
07.10 Export Working C
apital Guarantee
07.11 FIAL's Project Fund
07.12 Global Innovation Linkages Program
07.13 Investment Program
07.14 Overseas Direct Investm
ent Guarantee
07.15 Package Assisting Small Exporters (PASE) Grant
07.16 RD&E Investment
07.17 Small Business Export Loan
Guide
07.18 Financial Assistance Guide
Program
07.19 Agricultural Trade and Market Access Cooperation Grant Program
07.20 Entrepreneurs' Program - Accelerating Commercialisation
07.21 R&D Tax Incentive Program
07.22 Tradex Program
Certification
08.01 Australian Trusted Trader
08.02 Export Audit Function
08.03 Export CertificationRequirements
08.04 Export Licenses
08.05 Wine Export Licence and Permits
Guide08.06 Freight and Logistics Guide
Publication08.07 Produce Tracking Booklet
Tool08.08 Trade Compliance Tool
Certification
09.01 Export Establishment Registration Service
09.02 Export Meat Systems Audit Program
09.03 Livestock Exports Audit Function
09.04 MSC Certification/ Ecolabelling Program
09.05 Online Export Accreditation09.06 Plant Export Authorised Officer services 09.07 Standard Grain Contracts
Consultation Service
09.08 Dispute Resolution and Arbitration09.09 Export Operations Advice09.10 International Trade Remedies Advisory Service
09.11 Market Access and Regulatory Requirements
09.12 Regulatory and Export Assistance Guide
09.13 Apple Export Spray Guideline
09.14 Compliance Guide
09.15 Custom Notices Guide
09.16 Export Licenses Guide
09.17 Export Market G
uides
09.18 Exporting Plants and Plant P
roducts Guide
09.19 Inform
ation on Exporting Goods Guide
09.20 Legal Issues G
uide
09.21 Manual o
f Importin
g Country
Require
ments (M
ICoR)
09.22 Paym
ent Advic
e Guide
09.23 Pear E
xport
Spray G
uidelines
Public
ation09.24 C
hemical a
nd Food S
afety Fact
Sheet
09.2
5 Exp
ort A
dviso
ry N
otice
s (EANs)
Ser
vice
09.2
6 M
arke
t Acc
ess
and
Requi
rem
ents
for E
xpor
ting
Apple
s an
d Pea
rs F
act S
heet
09.2
7 Pla
nt E
xpor
t Ope
ratio
ns M
anua
l
Tool
09.2
8 Exp
ort D
ocum
enta
tion
Syste
m (E
XDO
C)
Con
sulta
tion
Serv
ice
10.0
1 FT
A Ad
vice
Gui
de
10.0
2 Au
stra
lia's
Fre
e Tr
ade
Agre
emen
t Gui
de
10.0
3 Fr
ee T
rade
Agr
eem
ents
Gui
de
Pro
gram
10.0
4 C
hAFT
A Tr
aini
ng P
rogr
am
Tool
10.0
5 Fr
ee T
rade
Agr
eem
ent P
orta
l
Cal
enda
r
11.0
1 A
PAL
Eve
nts
11.0
2 C
itrus
Aus
tral
ia E
vent
s
11.0
3 A
ustr
ade
Foo
d an
d A
grib
usin
ess
Cal
enda
r
Con
sulta
tion
Ser
vice
11.0
4 B
usin
ess
Mat
chin
g an
d Tr
ade
Enq
uiry
Fac
ilita
tion
11.0
5 D
epar
tmen
t of J
obs,
Tou
rism
, Sci
ence
and
Inno
vatio
n G
loba
l Offi
ce O
verv
iew
11.0
6 In
form
atio
n D
istr
ibut
ion
and
Exc
hang
e -
Fac
ilita
ting
Rel
atio
nshi
ps
11.0
7 In
vest
or M
atch
ing
Ser
vice
Pub
licat
ion
11.0
8 W
A A
grifo
od E
-New
s U
pdat
e
Tool
11.0
9 E
xpor
ter
/ Im
port
er P
orta
l
Wor
ksho
p11
.10
Net
wor
king
Eve
nts
Co
nsu
ltatio
n S
erv
ice
12.0
1 Inte
rna
tional T
rade
and Inve
stm
ent C
en
tre
12
.02
Ma
rke
t a
nd
Va
lue
Ch
ain
De
velo
pm
en
t S
erv
ice
12
.03
Ta
ilore
d S
erv
ice
s
Agrifood & Fisheries Exporter Services
SummaryThis document summarises the key export
related services provided by 30
government (State and Commonwealth)
departments and industry bodies to
Western Australian agrifood and fisheries
exporters. The objec�ve of this summary is
to provide Western Australian agrifood and
fisheries exporters with a comprehensive
and easy to use visual display of the
relevant government and industry bodies
services available to them.
Western Australian
Ge�ng Ready 1
2 Export Strategy
4 Export Marke�ng
5 Visi�ng the Market
6 Risk Management
Financial Assistance7
8 Freight & Logis�cs
9 Legal Issues
10 Trade Agreements
11 Networking
12 End-to-end
Market Research3
Service Category Defini�ons
This document has two parts:
1. The Agrifood & Fisheries Exporter Services Sunburst
(this page) provides a high-level master overview of all the
services available to Western Australian agrifood and fisheries
exporters. Services have been categorised firstly by function
(e.g. Export Strategy) and secondly by form (e.g. Guide). Start
at '1. Getting ready' and progress clockwise around the chart.
2. The Agrifood & Fisheries Exporter Services Index
(subsequent pages) provides additional detail on each of the
services, including links to service provider websites. To make
it easy to navigate between the Sunburst and the Index,
service categories have been colour coded and each services
has a unique identifier.
How to use this document
An export strategy is an essential component of your business plan. Find out how to implement a successful export strategy.
Learn the basics of exporting and get advice on the first steps in preparing your company for export.
Good market research entails finding out what actually drives a market - and how to get the best out of it.
Learn how to gain a competitive advantage, provide quotes with the right pricing for your goods/services and find out more about agents representing your business in international markets.
It helps to visit potential export markets for yourself. Put a plan in place to get the most from your trip.
Learn how to develop a simple risk management plan to better protect your company`s investment.
Financial assitance and advice is available from a number of government and private sector agencies.
For goods exports, transporting your product to an overseas market efficiently and competitively is crucial.
International contracts for the sale of goods can be very complex. Get advice on legal issues pertaining to exporting.
Increased trade creates more Australian jobs and delivers more opportunities for Australian businesses. Find out how you can take advantage of Australia`s Free Trade Agreements.
Learn how and where you can connect with other Western Australian agrifood and fisheries exporters.
Learn more about end-to-end exporter services available to you.
Ge�ng Ready
Export Strategy
Export Marke�ng
Visi�ng the MarketRisk
Management
Financial Assistance
Freight & Logis�cs
Legal Issues
Trade Agreements
NetworkingEnd-to-end
Market Research
1
8
6
12
5
11
3
47
9
2
10
Agrifood & Fisheries ExporterServices
Sunburst** Please see overleaf for addi�onal detail
Start here
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
01. Getting ready Consultation
Service
01.01 Austrade TradeStart
Network Services
CCI WA acts as a TradeStart Network Office (a program ran by Austrade). As a TradeStart Office, CCI WA can direct exporters through the services provided by the program and conduct any pre-qualification services required
before being eligible for sub-programs within the larger TradeStart program. Examples of services provided include, international market research, facilitated market introductions and export market visit support programs.
Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-
centre/investment-
services
None
01. Getting ready Consultation
Service
01.02 TradeStart Network The TradeStart Network assists small and medium sized exporters to achieve long term success in international markets the tradeStart network is an extension of the Austrade's own offices, and offers exporters the combined
resources of Austrade and each partner organisation, providing local assistance and a direct link to Austrade’s services and overseas network. Tradestart advisers are located in Perth (Chamber of Commerce and Industry of
Western Australia) and Bunbury (South West Development Commission).
Austrade Cross Industry https://www.austrade.
gov.au/Australian/How-
Austrade-can-
help/Trade-
services/TradeStart
None
01. Getting ready Guide 01.03 Australian Apple and
Pear Exporter Guideline
The Australian Apple and Pear Exporter Guideline provides a basic starting point for growers thinking about exporting their produce. This high level overview outlines the steps to export including: Market Research; Registration;
Checking importing requirements and specifications; Consider options of Packing produce yourself or sending to an export-registered pack house, or Engaging freight forwarders; Authorised Officers, and other things to remember
and consider. The guideline also provides referrals to other government agency and industry websites.
Apple and Pear
Australia
Horticulture http://apal.org.au/gro
wing-for-export/
None
01. Getting ready Guide 01.04 Export Readiness
Checklist
The Export Readiness Checklist is a simple tool for growers to understand some of the major requirements involved in exporting overseas. Areas covered in the Checklist include: Motivation, Company, Target Market, Product,
Logistics, Production, Marketing, and Financing.
AUSVEG Horticulture https://ausveg.com.au
/app/uploads/2017/05
/AUSVEGExportReadin
essChecklist.pdf
None
01. Getting ready Guide 01.05 Export Support
Guide
The Export Support Guide provides information to support exporters including, a summary view as to the steps required for exporting wine, associated licences, permits and product registrations, forms and templates and the
associated regulations with exporting wine.
Wine Australia Horticulture https://www.wineaustr
alia.com/selling
None
01. Getting ready Guide 01.06 Exporting from WA
Just Starting Out Guide
The Exporting from WA Just Starting Out Guide provides links and referrals to other government agency and industry websites that support WA exporters in relation to helping Australian companies penetrate international
markets by providing market information and insight, advice and services.
Department of Jobs,
Tourism, Science and
Innovation
Cross Industry http://www.jtsi.wa.gov
.au/trade-with-
wa/exporting-from-
wa/just-starting-out
None
01. Getting ready Guide 01.07 Exporting from WA
Standards and Laws Guide
The Exporting from WA Standards and Laws Guide provides links and referrals to other government agency and industry websites that support WA exporters in relation to standards and laws, step-by-step guides to exporting,
country briefs, fact sheets, trends and grants etc. available.
Department of Jobs,
Tourism, Science and
Innovation
Cross Industry http://www.jtsi.wa.gov
.au/trade-with-
wa/exporting-from-
wa/standards-and-laws
None
01. Getting ready Guide 01.08 Getting Ready to
Export Guide
The Getting Ready to Export Guide provides an overview and checklist of all the activities an exporter needs to undertake in the initial stages of exporting. Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Getting-
ready-for-export
Australian registered
company
01. Getting ready Guide 01.09 Guide to the Export
Readiness Checklist
The Guide to the Export Readiness Checklist provides a guide as to how to complete the Export Readiness Checklist, and provides additional information that may assist an exporter to become export ready. Each section of the
Export Readiness Checklist has a corresponding section in the Guide to the Export Readiness Checklist. Links to additional resources are also provided should further information or assistance be required.
AUSVEG Horticulture https://ausveg.com.au
/app/uploads/2017/05
/AUSVEGExportReadin
essChecklist.pdf
None
01. Getting ready Publication 01.10 Small Business
Advisory Services
The agency provides general information about starting a small business in Western Australia, including an overview of exporting. The website provides links and referrals to other government agencies. Small Business
Development
Corporation (SBDC)
Cross Industry https://www.smallbusi
ness.wa.gov.au/busine
ss-advice/exporting-
and-
importing/exporting
Australian registered
company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
01. Getting ready Tool 01.11 First Time Exporters
Tool
The First Time Exporters Tool provides finance support to Australian small and medium businesses that want to start exporting, when their bank may not be able to provide support. EFIC may be able to provide a finance solution
to help deliver on the first export contract or purchase order. The service offers, the flexibility to choose a solution that will provide a business with access to additional working capital to support eligible export-related contract(s),
repayments linked to payments from a company's export-related contract(s), and the availability for pre and post shipment export working capital finance.
Export Finance and
Insurance Corporation
(EFIC)
Cross Industry https://www.efic.gov.a
u/business-
solutions/first-time-
exporters/
Exporter revenue
A$250K and over; At
least 2 years of
operation; Australian
registered company;
Existing export
contracts or purchase
orders in place
01. Getting ready Tool 01.12 International
Readiness Indicator Tool
The International Readiness Indicator is an online tool for new exporters and has been designed to help Australian exporters determine whether their business is ready for exporting. It focuses on the key aspects of what it takes to
be ready to export and compete successfully in overseas markets.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/International-
Readiness-
Indicator/International-
Readiness-Indicator
Member only service;
Australian registered
company
02. Export
strategy
Consultation
Service
02.01 Building Australian
Business Capacity
Consulting Service
The Building Australian Business Capacity Consulting Service provides business consulting sessions, peer-to-peer mentoring, industry expert advice line, business tools and access to an ECA referral service. ECA have developed a
number of apps to support exporters including 'Doing Business in China' app and 'Export Essentials' app.
Export Council of
Australia (ECA)
Cross Industry http://www.export.org.
au/about/what-we-do
Australian registered
company
02. Export
strategy
Consultation
Service
02.02 Export Management
Advisory
Exporters can engage one of CCI WA's experts to obtain advice regarding business readiness reviews, export market selection, undertake a global value proposition evaluation, conduct an export risk evaluation, understand the
critical success factors for exporting and obtain an anticipated return on investment.
Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-
centre/investment-
services
None
02. Export
strategy
Consultation
Service
02.03 International
Business Strategy Review
Consulting Service
The International Business Strategy Review Consulting Service provides advice and direction to exporters on their Export Strategy and Plan. An International Export Expert reviews the information and provides tailored advice and
direction free of charge.
Export Council of
Australia (ECA)
Cross Industry http://www.export.org.
au/skills-
development/internati
onal-business-
tools/international-
strategy
Member only service;
Australian registered
company
02. Export
strategy
Consultation
Service
02.04 Trade and
Investment Key Contacts
The Western Australian Government currently operates 11 trade and investment offices around the world, including in Europe, Africa, the Middle East, and the Asia Pacific region. These overseas offices, together with the
department’s International Trade and Investment Division support Western Australia’s export industries. The department and its overseas offices provide free and confidential services for export ready companies.
Department of Jobs,
Tourism, Science and
Innovation
Cross Industry http://www.jtsi.wa.gov
.au/trade-with-wa/our-
services/trade-
contacts
None
02. Export
strategy
Guide 02.05 Export Plan
Template
The Export Plan Template outlines the key requirements to consider and plan for when considering exporting a product. Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Export-
strategy/Export-
strategy
Australian registered
company
02. Export
strategy
Guide 02.06 Export Strategy
Guide
The Export Strategy Guide provides an overview and checklist of all the activities an exporter needs to undertake in the initial stages of exporting. The Export Strategy Guide also provides links to a number of useful websites. Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Export-
strategy
Australian registered
company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
02. Export
strategy
Program 02.07 Developing
International Business
Skills Program
The Developing International Business Skills Program includes face-to-face workshops, international trade publications, online courses, in-house tailored training, seminars and advanced diploma in international business
management.
Export Council of
Australia (ECA)
Cross Industry http://www.export.org.
au/skills-
development/index.ht
ml
Australian registered
company
02. Export
strategy
Program 02.08 Entrepreneurs'
Program - Business
Management - Business
Evaluation
The Entrepreneurs' Program is the Australian Government’s flagship initiative for business competitiveness and productivity. It forms part of the Australian Government’s National Innovation and Science Agenda. Business
Management and Business Evaluation is one of the sub-programs, designed to provide tailored support and advice from expert Advisors and Facilitators with relevant private sector experience, to improve business management,
capabilities and networks. Funding is through matched grants of up to $20,000 to implement recommended business capability improvement. The service provides you with expert help to create a plan of action to improve and
grow.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/Assistance/Busi
ness-Evaluation
Exporter revenue
A$750K up to
A$100M; At least 2
years of operation;
Australian registered
company
02. Export
strategy
Program 02.09 Entrepreneurs'
Program - Business
Management - Growth
Services
The Entrepreneurs' Program is the Australian Government’s flagship initiative for business competitiveness and productivity. It forms part of the Australian Government’s National Innovation and Science Agenda. Business
Management and Growth Services is one of the sub-programs, designed to provide tailored support and advice from expert Advisors and Facilitators with relevant private sector experience, to improve business management,
capabilities and networks. Funding is through matched grants of up to $20,000 to implement recommended business capability improvement. Growth Services provides businesses who have a growth opportunity with access to
experienced growth Advisers who will work with them to develop their unique growth plan. Advisers will mentor the business through the implementation of their plan, facilitating access to knowledge and expertise, research,
funding and other assistance. Business Growth Grant funding is available to offset the cost of implementing actions from your Growth Plan.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/Assistance/Gro
wth-Services
Exporter revenue
A$750K up to
A$100M; At least 2
years of operation;
Australian registered
company
02. Export
strategy
Program 02.10 Entrepreneurs'
Program - Business
Management - Growth
Supply Chain Facilitation
The Entrepreneurs' Program is the Australian Government’s flagship initiative for business competitiveness and productivity. It forms part of the Australian Government’s National Innovation and Science Agenda. Business
Management - Growth Supply Chain Facilitation is one of the sub-programs, designed to provide tailored support and advice from expert Advisors and Facilitators with relevant private sector experience, to improve business
management, capabilities and networks. Funding is through matched grants of up to $20,000 to implement recommended business capability improvement. Supply Chain Facilitation offers your business practical ways to: connect
with, and supply existing and new markets; and provide you with project opportunities. At no cost to your business, a skilled Business Adviser or Business Facilitator will work closely with your suppliers and customers to:
strengthen your supply chain and improve your ability to access new markets.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/Assistance/Sup
ply-Chain-Facilitation
Exporter revenue
A$750K up to
A$100M; At least 2
years of operation;
Australian registered
company
02. Export
strategy
Program 02.11 Entrepreneurs'
Program - Innovation
Connections
The Entrepreneurs' Program is the Australian Government’s flagship initiative for business competitiveness and productivity. It forms part of the Australian Government’s National Innovation and Science Agenda. Innovation
Connections is a two stage service/grant programme.
Stage 1; Innovation Connections Facilitation.
Provides your business with an Innovation Facilitator to help you to:
•identify knowledge gaps
•identify opportunities to work with research organisations to test and develop new ideas
•connect to other business assistance packages
•find the expertise to support your business.
Stage 2; Innovation Connections Grant.
If you choose to implement the suggestions in the report and would like to work with a research organisation, you can apply for an Innovation Connections Grant. An Innovation Connections grant the co-funds the placement of a
Researcher in the business to work collaboratively on a specific Innovation Connections project in order to develop and implement a new idea with commercial potential (up to a maximum of $50,000).
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/Assistance/Inn
ovation-Connections
Exporter revenue
A$750K up to
A$100M; At least 2
years of operation;
Australian registered
company
02. Export
strategy
Publication 02.12 Trade and Market
Access Overview
The Trade and Market Access Overview provides information on Hort Innovation’s Trade Unit, which represents the horticulture sector on trade matters and delivers market access and export outcomes for growers. To best guide
the discussions around trade and market access investments, Hort Innovation also convenes meetings with specialist trade panels, of which there are three: » Trade Assessments Panel (TAP) » Industry Trade Advisory Panel
(iTAP) » Nut industry Trade Advisory Panel (niTAP). These panels are tasked with providing advice to Hort Innovation on a range of trade related matters, export requirements and new market opportunities. Issues specific to
market access are relayed to the Department of Agriculture and Water Resources for consideration. Hort Innovation’s constitution outlines the priorities and responsibilities for trade. These are to promote and further the
interests of Australian horticultural industries overseas, focusing on the export, sale, distribution and consumption of horticultural produce in countries other than Australia.
Horticulture Innovation
Australia (HIA)
Horticulture http://horticulture.com
.au/trade/trade-and-
market-access/
None
02. Export
strategy
Workshop 02.13 Fast and Furious
Innovation Workshop
The 'Fast and Furious Innovation' Workshop is designed for Food and Agribusinesses who want effective tools and rapid results. The workshop provides information on the role of innovation in delivering a business strategy, tools
and techniques to use to directly address the innovation challenge, and a Guide to best practice innovation.
Food Innovation
Australia Limited
(FIAL)
Cross Industry Phone:
+ 61 3 9731 3422
Email:
Australian registered
company
02. Export
strategy
Workshop 02.14 Government
Workshops / Seminars
In conjunction with Commonwealth Departments and National Industry Organisations, DPIRD coordinates, hosts and promotes seminars and information sessions tailored for the WA agribusiness export industries. These sessions
are usually market focused.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
02. Export
strategy
Workshop 02.15 Market
Diversification Workshop
The 'Market Diversification' Workshop presented by FIAL, the Department of Industry, Innovation and Science and ShopAbility, is designed to educate businesses how to access new supply channels and expand their customer
base. This enables businesses to reduce risk and deliver growth. The workshop provides a guideline for maximising business with current customers (improved customer and channel planning and execution), developing a strategic
market diversification plan, and expanding on current customer base (new customers and channels).
Food Innovation
Australia Limited
(FIAL)
Cross Industry https://fial.com.au/buil
ding-capability-events
Australian registered
company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
03. Market
research
Consultation
Service
03.01 Advisory Services Wines of Western Australia provides support to WA producers, growers and Regional Associations in the development of their region through advocacy, representation and communication. Wines of WA communicate information
obtained from relevant organisations back to members via publications and other mediums. Wines of WA has been in operation for 30 years and acts as the WA local contact point. All services provided are fee for service.
Wines of WA Food and Beverages http://www.winewa.as
n.au/search?q=export
Member only service;
Australian registered
company
03. Market
research
Consultation
Service
03.02 Global Sourcing
Assistance
Exporters can engage one of CCI WA's experts to obtain advice regarding the identification of new international suppliers, export market research, cultural intelligence advisory, international partner searches and international
partner due diligence, and undertake new supplier due diligence.
Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-
centre/investment-
services
None
03. Market
research
Consultation
Service
03.03 Market Access
Facilitation
GIMAF coordinates and manages market access issues on behalf of the grains industry. GIMAF has developed a process to undertake prioritisation of issues and market access to ensure an appropriate allocation of resources is
applied where required. The Market Access Application Form allows the applicant to specify the need for market access to a certain market or specify the issues in accessing a particular market.
Grains Industry Market
Access Forum
Grains http://www.gimaf.com.
au/projects/
None
03. Market
research
Consultation
Service
03.04 WA Grain Marketing Through the introduction of varied and new marketing alternatives, extensive data bases and fully integrated marketing options, Grain Link WA matches grain and hay producers to specific market requirements. Grain Link WA will
assist organisations seeking to buy Western Australian grain and hay by locating reliable growers with the specific products they require and provide valuable logistical support if requested. Grain Link will facilitate the contractual
arrangements in a quick and efficient manner.
Grain Link Grains http://www.grainlink.c
om.au/about.php
None
03. Market
research
Guide 03.05 Market Research
Guide
The Market Research Guide provides an overview and checklist of all the activities an exporter needs to undertake Market Research. The Market Research Guide also provides links to a number of useful websites for Research on
international markets including import regulations, tariffs and import duties / surcharges, import and export statistics for export market selection.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Market-
research
Australian registered
company
03. Market
research
Publication 03.06 Australia's
International Business
Survey (AIBS)
The Australia's International Business Survey (AIBS) is a joint project between ECA, the Australian Trade and Investment Commission (Austrade), and the Export Finance and Insurance Corporation (EFIC). AIBS was launched after
it was recognised that Australian businesses, industry and government would benefit from in-depth longitudinal research into the behaviours and patterns of Australian exporters.
Export Council of
Australia (ECA)
Cross Industry http://www.export.org.
au/research/australias-
international-business-
survey
Australian registered
company
03. Market
research
Publication 03.07 Business Envoy
Publication
The Business Envoy is a quarterly online publication that connects DFAT with business. It provides Australian businesses with a direct line to the Australian Government’s global diplomatic network, offering perspectives and
insights on the economic and market impacts of geopolitical events and trends. Business Envoy draws on reporting and advice from Australian embassies and high commissions in key trade and investment markets, as well as
analysis and assessments on international issues from DFAT.
Department of Foreign
Affairs and Trade
(DFAT)
Cross Industry http://dfat.gov.au/trad
e/resources/business/
Pages/engagement-
with-business.aspx
None
03. Market
research
Publication 03.08 Business Links
Information Source
Business links is an information source providing multiple business links to information regarding Free Trade Agreements, Trade and Investment, Aid for Trade, Overseas markets etc. Department of Foreign
Affairs and Trade
(DFAT)
Cross Industry http://dfat.gov.au/trad
e/resources/business/
Pages/engagement-
with-business.aspx
None
03. Market
research
Publication 03.09 Chinese Investment
Publications
ACBC provides multiple publications (both internally and externally produced) regarding the market for Chinese investment and market insights. Not all are agri specific. Australia China
Business Council
Cross Industry http://www.acbc.com.
au/Publications
None
03. Market
research
Publication 03.10 Export Market
Profiles
The Export Markets Profiles outlines information about international markets across a range of countries in the form of market profiles. The market profile provides a country fact sheet/brief, trade and economic fact sheet,
overview of business risks, OECD Guidelines for Multinational Enterprises, news or country insights.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Export-
markets/Countries
Australian registered
company
03. Market
research
Publication 03.11 Export Update
Newsletter
The Export Update Newsletter provides the latest in export news and events, success stories, plus information to help Australian exporters do business around the world. Users can subscribe to the relevant newsletters. Austrade Cross Industry https://www.austrade.
gov.au/News/newslett
ers
Member only service;
Australian registered
company
03. Market
research
Publication 03.12 Grape and Wine
News and Updates
Wine Australia provides regular updates and sector news in its electronic publications, the weekly Market Bulletin and monthly Wine Australia News and RD&E News. Wine Australia Horticulture https://www.wineaustr
alia.com/news
None
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
03. Market
research
Publication 03.13 Industry Reports GIWA provides information to exporters, importers and the general public on Western Australian grain availability and provides monthly seasonal crop production estimates during the growing season. Grain Industry
Association of WA
(GIWA)
Grains http://www.giwa.org.a
u/industry-reports
Australian registered
company
03. Market
research
Publication 03.14 Information
Distribution and Exchange -
Exporting and Market
Publications
WA Citrus communicates exporting information obtained from relevant organisations and local experience to WA citrus growers & associates via publications and other mediums. WA Citrus acts as the WA local contact point for
local, national and international sources.
WA Citrus Horticulture Phone:
+61 439 899 600
Email:
Member only service
03. Market
research
Publication 03.15 Investment Update
Newsletter
The Investment Update Newsletter provides global investment news and commentary, reports on the investment climate in Australia and success stories from foreign investors. Users can subscribe to the relevant newsletters. Austrade Cross Industry https://www.austrade.
gov.au/News/newslett
ers
Member only service;
Australian registered
company
03. Market
research
Publication 03.16 Market Insights -
Economics
AEGIC’s industry experts identify trends and opportunities for the industry through market intelligence gathering and in-depth economic analysis. Economic reports, export information and other grains industry material is
available online or by request.
Australian Export
Grains Innovation
Centre (AEGIC)
Grains http://aegic.org.au/pu
blications/economics-
and-business-analysis/
None
03. Market
research
Publication 03.17 Market Insights -
Export Markets
DPIRD produces a range of market intelligence and insight reports identifying export market opportunities for WA agrifood and beverages. DPIRD develops the reports internally or commissions a third party and publishes the
reports on the DPIRD website. On occasion, the reports are prepared in conjunction with third party contributors.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
03. Market
research
Publication 03.18 Market Insights -
Meat & Livestock
The Market Insights provides data and information on prices and market activity in the meat and livestock industry. The information can support exporters gain a sense of the demand and supply forces that could impact an
exporter's business.
Meat and Livestock
Australia (MLA)
Meat and Livestock https://www.mla.com.
au/prices-markets/
None
03. Market
research
Publication 03.19 Market Insights -
Wine
Wine Australia's Market Insights provide a comprehensive range of global wine sector statistics, data, analysis and insights to assist business decision making within the Australian wine sector. Wine Australia Horticulture https://www.wineaustr
alia.com/market-
insights
None
03. Market
research
Publication 03.20 Market Insights -
Apple & Pear
The Market Insights provides apple and pear exporters with relevant exporting market insights for their products. Apple and Pear
Australia
Horticulture http://apal.org.au/cate
gory/market-insight/
None
03. Market
research
Publication 03.21 Market Reports Market Reports are regularly distributed to members providing insight into international horticulture markets, examples of varieties gaining market access to new markets, an Australia exporter profile and other case studies. Australian Horticultural
Exporters' Association
(AHEA)
Horticulture Phone:
+61 (07) 3379 4983
Email:
None
03. Market
research
Publication 03.22 Market Research
Publications
The Market Research and Publications, has been developed from International Trade Research studies undertaken by ECA. The Market Research provides industry and online business tools including apps and reports. Available
reports includes: ASEAN Connected, The China (Shanghai) Pilot Free Trade Zone & Australia, Demystifying Korea, Mexico: Gateway to the Americas, and Advancing Trade Development.
Export Council of
Australia (ECA)
Cross Industry http://www.export.org.
au/research/current-
research
Australian registered
company
03. Market
research
Publication 03.23 National Residue
Survey (NRS)
The National Residue Survey (NRS) supports Australia’s primary producers and agricultural industries by confirming Australia’s status as a producer of clean food and facilitating access to domestic and export markets. The NRS
provides an overview of the criteria for access to NRS funds and information management. It also provides referrals to other government agency and industry websites for relevant levies, financial management and quality
management.
Department of
Agriculture and Water
Resources (DAWR)
Meat and Livestock,
Horticulture, Grains
and Fisheries
http://www.agriculture
.gov.au/ag-farm-
food/food/nrs
None
03. Market
research
Publication 03.24 Publications A range of Publications are available for download, that exporters can reference for information on grant schemes, industry and exporting fact sheets etc. Austrade Cross Industry https://www.austrade.
gov.au/News/Publicati
ons
Australian registered
company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
03. Market
research
Publication 03.25 Trade and Economic
Fact Sheets for Countries
and Regions
The Trade and Economic Fact Sheets provide an economic snapshot of selected countries and regions. The Fact sheets include general information, economic indicators, and Australia's trade and investment relationship with the
selected country. These can provide exporters with view of the demand from each potential market.
Department of Foreign
Affairs and Trade
(DFAT)
Cross Industry http://dfat.gov.au/trad
e/resources/Pages/tra
de-and-economic-fact-
sheets-for-countries-
and-regions.aspx
None
03. Market
research
Publication 03.26 Trade Talk e-
Newsletter
The Trade Talk e-Newsletter is published fortnightly, and brings trade news from Australia and the world. Department of Foreign
Affairs and Trade
(DFAT)
Cross Industry http://dfat.gov.au/trad
e/resources/trade-
talk/Pages/trade-talk-e-
newsletter.aspx
None
03. Market
research
Publication 03.27 Trade, Investment
and Economic Statistics
The Trade, Investment and Economic Statistics provide information on monthly trade data, trade statistical publications, articles about trade issues and other related trade information. Department of Foreign
Affairs and Trade
(DFAT)
Cross Industry http://dfat.gov.au/trad
e/resources/trade-
statistics/Pages/trade-
statistics.aspx
None
03. Market
research
Publication 03.28 WA Agrifood and
Beverage Export Statistic
Publications
DPIRD produces the annual Western Australian agrifood, Fibre, Forestry and Fisheries Industry Snapshot which includes exports focused industry statistics and insights on observed trends. DPIRD also provides Western Australian
agrifood export statistics on request.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
03. Market
research
Tool 03.29 Market Insights and
Information Portal
An online portal with up-to-date information that helps businesses access new markets. Business can use real-time data on a variety of products, across a number of markets, to make better decisions. It includes over 300 reports -
with quantitative data and quantitative insights that are easy to digest and access in a report format.
Food Innovation
Australia Limited
(FIAL)
Cross Industry https://fial.com.au/Dat
aFilter?Action=View&D
ataFilter_id=81
Australian registered
company
03. Market
research
Workshop 03.30 Information
Distribution and Exchange -
Interactive Workshops
WA Citrus communicates exporting information obtained from relevant organisations and local experience to WA citrus growers & associates via workshops & seminars. WA Citrus acts as the WA local contact point for local,
national and international sources.
WA Citrus Horticulture Phone:
+61 439 899 600
Email:
Member only service
03. Market
research
Workshop 03.31 Seminars Seminars are organised by Austrade to provide companies with information on countries (e.g. market insights), Free Trade Agreements (e.g. Topics include: Selling Your Goods to China, and Cultural Awareness - Negotiating
Business in China, etc.) and other relevant topics. Seminars are training sessions for businesses operating/trading in another country, and are run periodically throughout the year.
Austrade Cross Industry https://www.austrade.
gov.au/Events/events
Australian registered
company
03. Market
research
Workshop 03.32 The AHEA Annual
Industry Forum
The AHEA Annual Industry Forum provides an opportunity for exporters and importers to hear the latest development and opportunities direct from the people representing the industry and international training partners. Australian Horticultural
Exporters' Association
(AHEA)
Horticulture http://www.ahea.com.
au/content-
article/events/the-
ahea-annual-industry-
forum-is-a-must-attend-
event
None
03. Market
research
Workshop 03.33 Trade and Export
Market Development
Services
DPIRD develops and implements projects to take advantage of export market development opportunities. These strategic projects and activities target specific industry and market priorities for the WA agrifood industry sector and
are aimed at capturing premium markets. For Singapore, China, Hong Kong, Japan, Korea, Indonesia and the Middle East projects and activities are undertaken in collaboration with WA Government Offices. Opportunities to parti-
cipate in these activities are communicated to the sector based on relevance and eligibility. For example The Asian Market Success Royalties for Regions Project provides seminars focusing on specific steps to export;
including market intelligence and branding sessions for companies for specific high-value markets and export success stories. Online training materials and access to one on one coaching for companies seeking to grow exports are
provided. The Asian Market Success Project will end in June 2018.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
03. Market
research
Workshop 03.34 Webinars The Webinar suite provides information on international markets, and industry or sector updates virtually. Participants can log in remotely from their workstation to hear the updates once registered. Austrade Cross Industry https://www.austrade.
gov.au/Events/events
Australian registered
company
04. Export
marketing
Consultation
Service
04.01 Export Enquiries GIWA provides a referral service for enquiries to source grain for export from overseas buyers and agents. These are passed on to appropriate exporters of grain operating in Western Australia. Grain Industry
Association of WA
(GIWA)
Grains Phone:
+61 (8) 6262 2128
Email:
None
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
04. Export
marketing
Consultation
Service
04.02 Export Marketing
Collateral
Export Marketing Collateral provides access to the APAL a range of logo devices and point-of-sale materials that will help to promote an exporters brand in market. The images can be used on pack, on point-of-sale, or on product
to complement your existing brand messaging.
Apple and Pear
Australia
Horticulture http://apal.org.au/exp
ort-collateral/
None
04. Export
marketing
Consultation
Service
04.03 International
Marketing Assistance
Exporters can engage one of CCI WA's experts to obtain advice regarding international marketing collateral, international market facilitation, international website optimisation, and international search engine optimisation. CCI
WA also provides Australian Made logo licensing.
Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-
centre/investment-
services
None
04. Export
marketing
Directory 04.04 Australian Apple and
Pear Exporter Directory
The Australian Apple and Pear Exporter Directory is a resource for global customers interested in importing Australian apples and pears. The directory provides a current list of major Australian apple and pear growers and
exporters, including a summary of their business and what fruit they have available for export. The directory provides an opportunity for an exporter to profile their business and produce.
Apple and Pear
Australia
Horticulture http://apal.org.au/wp-
content/uploads/Austr
alian-Apple-and-Pear-
Exporter-Directory.pdf
None
04. Export
marketing
Directory 04.05 Australian Suppliers
Directory
The Australian Suppliers Directory, managed by Austrade, promotes Australian products and services to overseas buyers. Eligibility criteria must be met for a company to join the Directory and it is the responsibility of the
company to update their profile details and ensure information is current (e.g. contact details, products and services).
Austrade Cross Industry https://www.austrade.
gov.au/CompanyRego.
aspx?folderid=1735
Australian registered
company
04. Export
marketing
Directory 04.06 WA Agrifood and
Beverage Directory of
Exporters
DPIRD compiles the Western Australian Exporter Directory which provides business contact details, company profile and a description of products and services for circulation to potential buyers. Western Australian companies are
invited to apply for inclusion.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
04. Export
marketing
Guide 04.07 Agents and
Distributors Guide
The Agents and Distributors Guide provides an overview and checklist of all the activities an exporter needs to consider for having an agent or distributor represent their business in international markets. Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Agents-and-
distributors
Australian registered
company
04. Export
marketing
Guide 04.08 Export Marketing
Guide
The Export Marketing Guide provides an overview and checklist of all the activities an exporter needs to undertake in the initial stages of exporting. The Export Marketing Guide also provides links to a number of useful websites for
email and meeting techniques, creating a good website, customer service etc.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Export-
marketing
Australian registered
company
04. Export
marketing
Guide 04.09 Export Pricing and
Quotation Guide
The Export Pricing and Quotation Guide provides an overview of all the activities an exporter needs to undertake to effectively price or quote a product or service, including the different methods for calculating prices. The Export
Pricing and Quotation Guide also provides links to a number of useful websites for information on Incoterms.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Export-
pricing
Australian registered
company
04. Export
marketing
Guide 04.10 Managing Sales
Enquiries Guide
The Managing Sales Enquiries (i.e. Sales Leads) Guide provides an overview and checklist of all the activities an exporter needs to consider for managing sales overseas. This includes information and links to a number of useful
websites for information on Scams.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Managing-
sales-enquiries
Australian registered
company
04. Export
marketing
Publication 04.11 Australian Food
Catalogue
The Australian Food Catalogue is the national food & agribusiness portal to showcase Australian Food & Beverage export capabilities to international buyers. Designed with senior buyers from across Asia and the Middle East, this
tool contains all the information a buyer needs to source products. The Australian Food Catalogue is an online searchable tool that allows Australian exporters to showcase their unique selling proposition, export capabilities and
experience to over 1,500 new buyers from more than 50 international markets.
Food Innovation
Australia Limited
(FIAL)
Cross Industry https://fial.com.au/AF
C
Australian registered
company
04. Export
marketing
Tool 04.12 Costing Worksheet
for Buyers Tool
The Costing Worksheet for Buyers Tool provides a sample Costing Worksheet for Buyer's. The type of costs Buyers may incur are outlined so calculations can be done and a price identified. This will also help exporters to
understand how a Buyer might determine the price they are willing to pay for produce.
AUSVEG Horticulture https://ausveg.com.au
/app/uploads/2017/05
/AUSVEGCostingWorks
heetforBuyer.pdf
None
05. Visiting the
market
Guide 05.01 Market Visit
Checklist
The Market Visit Checklist provides a high level checklist / guide and recommendations for when visiting the target market, including what to do or think about before heading over and during the visit. AUSVEG Horticulture https://ausveg.com.au
/app/uploads/2017/05
/MarketVisitChecklist.p
df
None
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
05. Visiting the
market
Guide 05.02 Visiting the Market
Guide
The Visiting the Market Guide provides an overview of all the activities an exporter needs to undertake to effectively understand which market offers the best opportunities and where to focus effort. The Visiting the Market Guide
also provides links to a number of useful websites for information on grants, loans and DFAT.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Visiting-the-
market
Australian registered
company
05. Visiting the
market
Trade Mission 05.03 Incoming Buyer
Missions
DPIRD develops visit programs for buyer and government delegations interested in sourcing Western Australian agrifood and beverage products. These are often in conjunction with Commonwealth government departments
Austrade and Department of Agriculture and Water Resources.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
05. Visiting the
market
Trade Mission 05.04 Information
Distribution and Exchange-
In-Market Activities
WA Citrus coordinates in-market activities and market research for WA citrus growers/packers/exporters in order to gain market insight into consumer demand, retail trends, import specification and quality requirements. WA Citrus Horticulture Phone:
+61 439 899 600
Email:
Member only service
05. Visiting the
market
Trade Mission 05.05 Missions Missions are organised educational tours to countries such as China, Philippines, Fiji, Russia etc. The Missions provide opportunities for businesses to engage with key government, industry players and buyers; attend networking
events; and to gain market insights and project information. Missions are organised periodically throughout the year.
Austrade Cross Industry https://www.austrade.
gov.au/Events/Minister
ial-Led-Business-
Missions/eoi
Australian registered
company
05. Visiting the
market
Trade Mission 05.06 Outgoing Exporter
Missions
DPIRD develops visit programs for Western Australian agrifood and beverage exporters visiting potential export markets. Programs are designed to increase awareness of market requirements and facilitate buyer introductions.
For Singapore, China, Hong Kong, Japan, Korea, Indonesia and the Middle East the visit programs are developed in conjunction with WA Government Offices.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
05. Visiting the
market
Trade Show 05.07 Exhibitions and
Trade Shows
Exhibitions (i.e. Expos) or Trade Shows are organised around the world to support international business objectives and exporters looking to gain market information or raise their profile. Austrade coordinates attendance at the
Exhibitions or the development of stand/booth concepts for businesses interested in attending or showcasing. Austrade do not organise the International Exhibitions.
Austrade Cross Industry https://www.austrade.
gov.au/Events/events
Australian registered
company
05. Visiting the
market
Trade Show 05.08 In-Market Activities Wine Australia organises and hosts activities each year around the world, ranging from key trade shows to regional and variety masterclasses in different global markets. Wine Australia Horticulture https://www.wineaustr
alia.com/whats-
happening/visitor-
programs
None
05. Visiting the
market
Trade Show 05.09 International Trade
Exhibitions
DPIRD coordinates Western Australian agrifood business participation at selected international trade exhibitions in priority markets such as Gulfood (Middle East) HOFEX (Hong Kong), FHA Singapore, FHC China, FOODEX (Japan)
either solely as Western Australian government or in conjunction with FIAL.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
05. Visiting the
market
Trade Show 05.10 Trade Missions /
Inbound Buyer Missions
Trade Shows and Inbound Buyer Missions are organised by FIAL, in collaboration with Austrade and State Government Agencies, to periodically host senior buyers from leading, high-end Asian and Middle Eastern supermarket
chains. Australian Food and Beverage companies are able to present their products and meet the Senior Buyers. The companies may either be new to these markets or already have a presence there.
Food Innovation
Australia Limited
(FIAL)
Cross Industry https://fial.com.au Australian registered
company
06. Risk
management
Certification 06.01 Diagnostic
Laboratory Services
DPIRD Diagnostics and Laboratory Services (DDLS) offers a wide range of laboratory diagnostic testing and certification services recognised to meet the market access requirements of importing countries. In the area of Animal
Pathology these services include undertaking terrestrial and aquatic, bacteriology, biochemistry, parasitology, electron microscopy, histopathology, haematology, molecular biology, serology and virology. In the area of Plant
Pathology these services include undertaking entomology, bacteriology, electron microscopy, nematology, mycology, molecular biology, and virology as well as Seed Testing and Certification services within an AS, ISO, IEC 17025
Quality System.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
06. Risk
management
Certification 06.02 Perth Grain Quality
Testing Service
The Perth Grain Quality Testing Service provides a fee-for-service grain quality testing services for crop breeding companies, research programs, commercial organisations and individuals. The AEGIC maintains a core team of
specialised research staff and technicians that support external industry requirements and internal research programs.
Australian Export
Grains Innovation
Centre (AEGIC)
Grains http://aegic.org.au/wh
at-we-do/analytical-
services/
None
06. Risk
management
Guide 06.03 Risk Management
Guide
The Risk Management Guide provides an overview and checklist of all the activities an exporter needs to undertake to effectively manage international risk. The Risk Management Guide also provides a risk matrix to help clarify
thinking of the risks an exporter may face, and links to a number of useful websites for information on Travel Advisories and overseas conditions; overseas intelligence information for Australian Businesses; and relevant
information sources.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Risk-
management
Australian registered
company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
06. Risk
management
Program 06.04 GTA Training and
Development Program
The GTA Training and Development Program provides a range of targeted, practical workshops designed to meet the expanding educational demands of the grain value chain. All workshops are developed with industry experts to
address the expanding demands of the industry and changing regulatory requirements.
Grain Trade Australia
(GTA)
Grains http://www.graintrade.
org.au/training_develo
pment
None
06. Risk
management
Publication 06.05 Communication of
Market Access Issues and
Trade Barriers
DPIRD has a role to facilitate Commonwealth (Department of Agriculture and Water Resources) consultation on technical market access issues and non-tariff trade barriers impacting on WA agrifood exports. DPIRD communicates
priorities on behalf of the State. The WA agrifood sector is invited to report any barriers to entering into export or factors impacting on trade to DPIRD.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
06. Risk
management
Publication 06.06 Reference Material The AHEA provides reference sources to information on Free Trade Agreements, Manual of Importing Country Requirements, and Biosecurity Import Conditions. Australian Horticultural
Exporters' Association
(AHEA)
Horticulture http://www.ahea.com.
au/
None
06. Risk
management
Tool 06.07 Market Access and
Development Matrix
The Market Access and Development Matrix maps vegetables against country, and rates the Effectiveness of Phytosanitary protocols. AUSVEG Horticulture https://ausveg.com.au
/app/uploads/2017/05
/Simplified-market-
access-matrix.pdf
None
07. Financial
assistance
Consultation
Service
07.01 Funding Advice Exporters can engage one of CCI WA's experts to obtain advice regarding Government grants for growth, export financial assistance, understand the capital requirements to export and accessing capital for growth. CCI experts
can also help exporters identify and apply for export market commercialisation grants such as the Export Market Development Grant, the Entrepreneurs Program etc.
Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-
centre/investment-
services
None
07. Financial
assistance
Financial
Application
07.02 Australia-China
Agricultural Cooperation
Agreement Program
(Grant)
The Australia-China Agricultural Cooperation Agreement (ACACA) Program operates under the Australia-China Agreement. It is an ongoing competitive grant program, designed to develop Australia’s agricultural trading
relationship with China.
The program funds projects and trade missions that:
• Support the objectives of the Agreement
• Align with one or more of the funding round priorities
• Provide flow-on benefits for the applicant, project participants and the applicant’s broader industry or sector.
Department of
Agriculture and Water
Resources (DAWR)
Cross Industry http://www.agriculture
.gov.au/market-access-
trade/acaca#acaca-
Program-objectives--
and-background
Australian registered
company
07. Financial
assistance
Financial
Application
07.03 Bond Facility The Bond Facility is often a prerequisite for Australian exporters and companies providing goods or services to domestic export-related contracts. EFIC may be able to help by providing bonds to support eligible export-related
contracts. It is common for a buyer to require a company, as their supplier, to provide bonds (or guarantees) as part of a contract. Types of bonds available include: Advance payment bonds, Performance bonds, Warranty bonds,
and US surety bonds.
Export Finance and
Insurance Corporation
(EFIC)
Cross Industry https://www.efic.gov.a
u/business-
solutions/bond-
facilities/
Exporter revenue
A$250K and over; At
least 2 years of
operation; Existing
export contracts or
purchase orders in
place
07. Financial
assistance
Financial
Application
07.04 Enterprise Solution
Centre Programme
FIAL’s Enterprise Solution Centre Programme (ESCP) connects businesses with researchers and provides matched-funding up to $100,000 to solve technical challenges. The funding is used to develop innovative solutions to
challenges and help businesses maximise market opportunities by better responding to a market need for their products/services.
Food Innovation
Australia Limited
(FIAL)
Cross Industry https://fial.com.au/con
nection-to-funding
Australian registered
company
07. Financial
assistance
Financial
Application
07.05 Entrepreneurs'
Program - Incubator
Support (Expert-in-
Residence)
The Entrepreneurs' Program is the Australian Government’s flagship initiative for business competitiveness and productivity. It forms part of the Australian Government’s National Innovation and Science Agenda. Incubator
Support (Expert-in-Residence) one of the sub-programs provides new and existing business incubators with matched funding of up to $500,000, to assist Australian start-ups develop the capabilities required to succeed in
international markets. The sub-program provides support for Expert-in-Residence, to organise and provide access to top quality research, managerial and technical talent through secondments of national or international expert
advisers who will improve the chance of commercial success for start-ups in international markets. Expert-in-Residence projects can apply for a minimum grant amount of $1,000 and a maximum grant amount of $25,000. The
maximum grant period is 12 months.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/Assistance/Incu
bator-Support
None
07. Financial
assistance
Financial
Application
07.06 Entrepreneurs'
Program - Incubator
Support (New and Existing
Incubators)
The Entrepreneurs' Program is the Australian Government’s flagship initiative for business competitiveness and productivity. It forms part of the Australian Government’s National Innovation and Science Agenda. Incubator
Support (New and Existing Incubators) one of the sub-programs, designed to provide new and existing business incubators with matched funding of up to $500,000, to assist Australian start-ups develop the capabilities required to
succeed in international markets. The sub-program is designed to: help develop new Incubators in regions or sectors with high potential for success in international trade, and to boost the effectiveness of high performing
Incubators, including funding support to expand their services and/or develop the innovation ecosystem. New and Existing Incubators projects can apply for a minimum grant amount of $10,000 and a maximum grant amount of
$500,000. The maximum grant period is 24 months.
Department of
Industry, Innovation
and Science
Cross Industry https://www.busines
s.gov.au/Assistance/I
ncubator-Support
At least 2 years of
operation
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
07. Financial
assistance
Financial
Application
07.07 Export Contract
Loan
The Export Contract Loan is an easy way for small and medium business exporters, and companies in an export supply chain, to access the finance they need when their bank is unable or unwilling to help. The Export Contract
Loan has a simple loan structure that’s easy to understand, is flexible so a company can tailor the loan amount and term to suit a specific export-related contract, provides a draw down option so your additional working capital is
available when you need it, and is availability for pre and post shipment export working capital finance.
Export Finance and
Insurance Corporation
(EFIC)
Cross Industry https://www.efic.gov.a
u/business-
solutions/export-
contract-loan/
Exporter revenue
A$250K and over; At
least 2 years of
operation; Australian
registered company;
Existing export
contracts or purchase
orders in place
07. Financial
assistance
Financial
Application
07.08 Export Line of Credit The Export Line of Credit is an easy-to-understand facility with the flexibility to be drawn and repaid multiple times during the loan term providing a company with access to additional working capital when needed to support
eligible export-related contracts. A committed line of credit is provided that can be used as new contracts come in, giving a company the confidence to target new export markets, larger export opportunities or export supply chain
contracts.
Export Finance and
Insurance Corporation
(EFIC)
Cross Industry https://www.efic.gov.a
u/business-
solutions/export-line-of-
credit/
Exporter revenue
A$250K and over; At
least 2 years of
operation; Australian
registered company;
Existing export
contracts or purchase
orders in place
07. Financial
assistance
Financial
Application
07.09 Export Market
Development Grants
(EMDG)
The EMDG scheme is a key Australian Government financial assistance program for small and medium sized Australian businesses to develop export markets. The EMDG scheme reimburses up to 50 per cent of eligible export
promotion expenses above $5,000 provided that the total expenses are at least $15,000. The EMDG scheme provides up to eight grants to each eligible applicant.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Export-
Grants/About/What-is-
EMDG/what-is-emdg
Exporter revenue up to
A$50M; Australian
registered company
07. Financial
assistance
Financial
Application
07.10 Export Working
Capital Guarantee
The Export Working Capital Guarantee provides a guarantee and security for the bank to lend a company the additional working capital needed to fulfil eligible export-related contracts. The Export Working Capital Guarantee has
the flexibility to be drawn and repaid multiple times during the drawdown availability period, to provide access to additional working capital when needed, and for pre and post shipment export working capital finance.
Export Finance and
Insurance Corporation
(EFIC)
Cross Industry https://www.efic.gov.a
u/business-
solutions/export-
working-capital-
guarantee/
Exporter revenue
A$250K and over; At
least 2 years of
operation; Australian
registered company;
Existing export
contracts or purchase
orders in place
07. Financial
assistance
Financial
Application
07.11 FIAL's Project Fund FIAL’s Project Fund supports innovation projects that encourage collaboration between small and large businesses in the food and agribusiness sector, to lift productivity and competitiveness. FIAL offers matched funding up to $2
million to help businesses solve an innovation challenge. This is a competitive program, guided by the priorities of the Growth Centre Initiatives. Projects that involve and benefit multiple businesses across the sector will be viewed
more favourably for funding.
Food Innovation
Australia Limited
(FIAL)
Cross Industry https://fial.com.au/fial-
project-fund
Australian registered
company
07. Financial
assistance
Financial
Application
07.12 Global Innovation
Linkages Program
The Global Innovation Linkages Program provides funding to help Australian businesses and researchers to collaborate with global partners on strategically focused, leading-edge research and development projects. The Program
will support projects focused on developing high quality products, services or processes that will respond to industry challenges. Funding of up to AU$1 million (this excludes GST) per project over a maximum of four years. This is
an ongoing Program with an initial funding allocation of $18 million to 2020-21. We expect to hold a funding round every two years. Applicants must have support from at least one global partner from a priority economy.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/assistance/glob
al-innovation-linkages-
Program
Australian registered
company
07. Financial
assistance
Financial
Application
07.13 Investment Program The Investment Program is available to businesses for Research and Development projects, Incubator initiatives, Travel Bursaries, Visiting scholars bursaries and PhD and Masters by Research scholarships. Investment is targeted
at supporting a competitive Australian wine sector, and is guided by the strategic research priorities of the Australian Government and the Australian wine sector.
Wine Australia Horticulture https://www.wineaustr
alia.com/research/appl
ying-for-funding
None
07. Financial
assistance
Financial
Application
07.14 Overseas Direct
Investment Guarantee
The Overseas Direct Investment Guarantee recognises that some businesses need to have an effective presence in overseas markets if they’re to grow their international operations. EFIC can provide a guarantee to the company's
bank, which then approves the funding needed to expand overseas, which could be used for building a warehouse or manufacturing facility, or buying an existing asset or business.
Export Finance and
Insurance Corporation
(EFIC)
Cross Industry https://www.efic.gov.a
u/business-
solutions/overseas-
direct-investment/
Exporter revenue
A$250K and over;
Australian registered
company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
07. Financial
assistance
Financial
Application
07.15 Package Assisting
Small Exporters (PASE)
Grant
The Package Assisting Small Exporters (PASE) Grant program is targeted at small exporters and funds activities aimed at improving market access for small exporters. PASE comprises a rebate for eligible export registered
establishments in the meat, dairy, fish, eggs, horticulture, and grains sector, a fees and charges review, and funding for projects that support market access for small exporters.
Department of
Agriculture and Water
Resources (DAWR)
Cross Industry http://www.agriculture
.gov.au/export/from-
australia/package-
assisting-small-
exporters
Australian registered
company
07. Financial
assistance
Financial
Application
07.16 RD&E Investment Wine Australia commissions research projects on behalf of the sector and provide funding opportunities through targeted calls for projects, travel bursaries, visiting scholars bursaries and PhD and Masters by Research
scholarships. Investment is targeted at supporting a competitive Australian wine sector, and is guided by the strategic research priorities of the Australian Government and the Australian wine sector.
Wine Australia Horticulture https://www.wineaustr
alia.com/au/research/r
egional-programs
None
07. Financial
assistance
Financial
Application
07.17 Small Business
Export Loan
The Small Business Export Loan is an unsecured, government-backed loan solution with an easy online application and fast approvals for businesses with a turnover of more than $250K. If your business has export contract(s) or
purchase order(s) with buyer(s) overseas, and your bank is unable to help, the loan could provide you with the necessary funds to help you secure the contract(s) and satisfy your cash flow needs.
Export Finance and
Insurance Corporation
(EFIC)
Cross Industry https://www.efic.gov.a
u/business-
solutions/small-
business-export-loan/
Exporter revenue
A$250K and over; At
least 2 years of
operation; Australian
registered company;
Existing export
contracts or purchase
orders in place
07. Financial
assistance
Guide 07.18 Financial Assistance
Guide
The Financial Assistance Guide provides an overview and checklist of all the activities an exporter needs to consider in financing their export business. This Financial Assistance Guide also provides information and links to the
relevant Federal and State Grants and Schemes, and Venture Capitalists.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Financing-
your-export-business
Australian registered
company
07. Financial
assistance
Program 07.19 Agricultural Trade
and Market Access
Cooperation Grant Program
The Agriculture Trade and Market Access Cooperation (ATMAC) Grant Program provides grants aimed at promoting cooperation in accessing international markets. The ATMAC program aims to open, improve and maintain access
to overseas markets for Australian agricultural products and to build stronger relationships with trading partners, neighbouring countries and international organisations.
Department of
Agriculture and Water
Resources (DAWR)
Cross Industry http://www.agriculture
.gov.au/market-access-
trade/atmac#eligibility
Australian registered
company
07. Financial
assistance
Program 07.20 Entrepreneurs'
Program - Accelerating
Commercialisation
The Entrepreneurs' Program is the Australian Government’s flagship initiative for business competitiveness and productivity. It forms part of the Australian Government’s National Innovation and Science Agenda. Accelerating
Commercialisation is one of the sub-programs, aimed at helping small and medium businesses, entrepreneurs and researchers to commercialise novel products, services and processes. The Accelerating Commercialisation sub-
program offers the following services and grants to successful applicants: Commercialisation Guidance, Accelerating Commercialisation Grants and Portfolio Services.
- Commercialisation Guidance - The Commercialisation Adviser will: Offer initial guidance on the commercialisation project or strategy; and Provide feedback if you want to progress to a Grant or Portfolio Services application.
- Accelerating Commercialisation Grant - Provides projects up to 50% of the expenditure to a maximum of: $250,000 for commercialisation offices and eligible partner entities; $1 million for all other applicants. Accelerating
Commercialisation Grant recipients will also receive Portfolio Services for the duration of the project
- Portfolio Services - Provides a connection to a range of services that may include: Guidance from Commercialisation Advisers, Access to the expert network, Access to promotional opportunities
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/assistance/acc
elerating-
commercialisation
Exporter revenue up to
A$20M; At least 2
years of operation;
Australian registered
company
07. Financial
assistance
Program 07.21 R&D Tax Incentive
Program
The R&D Tax Incentive Program is designed to encourage industry to conduct research and development. The program provides a tax incentive for industry to conduct experimental activities, in a scientific way, for the purpose of
generating new knowledge. The program provides a tax offset for some of a company's cost of doing eligible research and development (R&D) activities by reducing a company's income tax liability. Tax offsets of 43.5% or 38.5%
are available for costs incurred on eligible activities depending on a company’s annual aggregated turnover. The 43.5% benefit is a refundable offset.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/assistance/rese
arch-and-development-
tax-incentive
Company business
type
07. Financial
assistance
Program 07.22 Tradex Program The Tradex Program helps Australian businesses to be more competitive in international export markets. It provides exporters with an up-front exemption from Customs duty and GST for goods imported into Australia and then
exported within one year. This can provide significant cash flow advantages to businesses.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/assistance/trad
ex-scheme
None
08. Freight and
logistics
Certification 08.01 Australian Trusted
Trader
The Australian Trusted Trader is a voluntary trade facilitation initiative. It recognises businesses with a secure supply chain and compliant trade practices, rewarding accredited businesses with a range of trade facilitation benefits.
Benefits to registered Trusted Traders include; a dedicated Account Manager, priority trade services, differentiated examinations, use of the Australian Trusted Trader logo, and Mutual Recognition Arrangements.
Department of
Immigration and
Border Protection
(DIBP)
Cross Industry https://www.border.go
v.au/Busi/cargo-
support-trade-and-
goods/australian-
trusted-trader
At least 2 years of
operation; Australian
registered company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
08. Freight and
logistics
Certification 08.02 Export Audit
Function
The Export Audit Function have approved auditors who are trained to perform export audit functions in accordance with the Export Control Act 1982. Establishments seeking to become export registered must be audited by the
Department of Agriculture and Water Resources as part of the registration process.
Department of
Agriculture and Water
Resources (DAWR)
Horticulture, Grains,
and Meat and
Livestock
http://www.agriculture
.gov.au/export/from-
australia/approved-
auditors
None
08. Freight and
logistics
Certification 08.03 Export Certification
Requirements
The Export Certification Requirements online tool allows an exporter to search the Importing Country Requirements for each market, by country. Information is also provided on the tariffs imposed by each market. Grains Industry Market
Access Forum
Grains http://www.gimaf.com.
au/trade-market-
access/export-
certification-
requirements/
None
08. Freight and
logistics
Certification 08.04 Export Licenses The Export Licenses for meat and livestock are issued by DAWR if an application for a licence meets criteria set out in the Australian Meat and Live-stock Industry (Export Licensing) Regulations 1998. Department of
Agriculture and Water
Resources (DAWR)
Meat and Livestock http://www.agriculture
.gov.au/export/controll
ed-goods/live-
animals/livestock/infor
mation-exporters-
industry
None
08. Freight and
logistics
Certification 08.05 Wine Export Licence
and Permits
Australian wine shipments over 100 litres to international destinations require export approval. The approval process includes a licence to export, product registration and export permit. Exporters can submit applications for
licence online through the Wine Australia website.
Wine Australia Horticulture https://www.wineaustr
alia.com/selling/furthe
r-
information/exporting-
wine/export-permit
None
08. Freight and
logistics
Guide 08.06 Freight and Logistics
Guide
The Freight and Logistics Guide provides an overview and checklist of all the activities an exporter needs to consider for transporting products overseas. The Freight and Logistics Guide also provides information and links to a
number of useful websites for information on freight forwarders, Shipping, and export documentation.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Freight-and-
logistics
Australian registered
company
08. Freight and
logistics
Publication 08.07 Produce Tracking
Booklet
The Produce Tracking Booklet uses a case study to provide a high level overview of information about the logistics of a consignment travelling to an export market. Logistical information covers harvesting, packing, transport,
clearance and arrival. The data and information contained in the booklet has been based off the Case Study consignment and is therefore not relevant to all growers or growing operations.
AUSVEG Horticulture https://ausveg.com.au
/app/uploads/2017/05
/AUSVEGProduceTrack
ingBooklet.pdf
None
08. Freight and
logistics
Tool 08.08 Trade Compliance
Tool
The Trade Compliance Tool has been designed to allow businesses to access the latest updates from the World Trade Organisation, Department of Immigration and Border Protection, Department of Agriculture and Water
Resources and other agencies. The tool aims to help businesses navigate regulatory developments and promote compliance across the supply chain.
Export Council of
Australia (ECA)
Cross Industry http://www.export.org.
au/trade-
policy/regulatory-
updates
Australian registered
company
09. Legal issues Certification 09.01 Export
Establishment Registration
Service
Export Establishment Registration (ER) Service registers export establishments for prescribed goods. A registered establishment (excluding grain and horticulture) must be constructed, equipped and operating in an effective and
hygienic manner, and be approved by the department under the Export Control (Prescribed Goods - General) Order 2005.
Department of
Agriculture and Water
Resources (DAWR)
Cross Industry http://www.agriculture
.gov.au/export/from-
australia/documentatio
n-registration-licensing
None
09. Legal issues Certification 09.02 Export Meat
Systems Audit Program
The Export Meat Systems Audit Program has authorised officers who are trained, competent and capable meat safety inspectors performing post-mortem inspection functions in accordance with the Export Control Act 1982.
Abattoirs seeking to become export registered may consider engaging authorised officers employed by the Department or source authorised officers through service providers.
Department of
Agriculture and Water
Resources (DAWR)
Meat and Livestock http://www.agriculture
.gov.au/export/controll
ed-goods/meat/elmer-
3/emsap
None
09. Legal issues Certification 09.03 Livestock Exports
Audit Function
The Livestock Export Audit Function is in accordance with the Export Control Act 1982 and requires audits to be undertaken of exporters' Approved Arrangements and the Exporter Supply Chain Assurance System (ESCAS).
Premises registered by the department where livestock are prepared for export are also audited.
Department of
Agriculture and Water
Resources (DAWR)
Meat and Livestock http://www.agriculture
.gov.au/export/controll
ed-goods/live-
animals/livestock/infor
mation-exporters-
industry/escas
None
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
09. Legal issues Certification 09.04 MSC Certification/
Ecolabelling Program
The MSC Certification and Ecolabelling Program is a third-party program. Independent certifiers carry out assessments of fisheries and businesses against the MSC standard for sustainable fishing and seafood traceability. If
assessment criteria are met the producer will be MSC Certified and can use the Ecolabel.
WA Fishing Industry Fisheries http://wamsc.com.au/
msc_plan/how_wa_s_m
sc_plan_works.phtml
Australian registered
company
09. Legal issues Certification 09.05 Online Export
Accreditation
The Online Export Accreditation system enables growers to register their property for accreditation to export to protocol markets (i.e. Thailand). This online system replaces the paper-based registration and accreditation process
and will allow for export registration information to be gathered, with high quality maps. This allows for a simpler audit process by the Department of Agriculture and Water Resources (DAWR).
Apple and Pear
Australia
Horticulture http://apal.org.au/exp
ort-collateral/
None
09. Legal issues Certification 09.06 Plant Export
Authorised Officer services
Authorised Officers (AOs) are individuals trained by DAWR who are authorised under the Export Control Act 1982 to perform specific export inspection functions in accordance with Australian export legislation. When undertaking
these duties, AOs are regarded as Australian Government officials. They may conduct a range of functions for a number of commodities, based on their training and assessment history and are subject to a rigorous audit regime.
Department of
Agriculture and Water
Resources (DAWR)
Meat and Livestock http://www.agriculture
.gov.au/export/controll
ed-goods/live-
animals/livestock/infor
mation-exporters-
industry/escas
None
09. Legal issues Certification 09.07 Standard Grain
Contracts
The GTA contracts and vendor declarations have provided standards terms and conditions for the trade of grain within Australia. This has been vital for anyone purchasing, selling, trading, broking or operating in the commercial
grain industry. The GTA contracts and vendor declarations cover all grains, oilseeds and pulses.
Grain Trade Australia
(GTA)
Grains http://www.graintrade.
org.au/contracts
None
09. Legal issues Consultation
Service
09.08 Dispute Resolution
and Arbitration
GTA provides dispute resolution and arbitration services to industry for those who include a GTA dispute resolution and arbitration clause in their contracts (which is included in the standard form contracts). Grain Trade Australia
(GTA)
Grains http://www.graintrade.
org.au/dispute_resoluti
on
None
09. Legal issues Consultation
Service
09.09 Export Operations
Advice
Exporters can engage one of CCI WA's experts to obtain advice regarding the export documentation, international customs, international payment terms, international contract development, Inco terms, the development of
international partner agreements, ATA carnets and custom duty exemption and customs broking. CCI experts can also issue export documents, certify export documentation, develop export quotations, assist with cross border tax
planning, and undertake import duty analysis.
Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-
centre/investment-
services
None
09. Legal issues Consultation
Service
09.10 International Trade
Remedies Advisory Service
The International Trade Remedies Advisory Service (ITRA Service) provides assistance to Australian small and medium sized enterprises (SMEs) to help them access Australia’s anti-dumping and countervailing (anti-subsidy)
system (the anti-dumping system). The anti-dumping system aims to provide protection to Australian producers and manufacturers who have been materially injured by imported products that have been dumped (sold to Australia
at a price below the domestic market price) or received certain subsidies. The anti-dumping system affects not only Australian producers or manufacturers, but also importers and end users of foreign goods. The ITRA Service
assists all users of the anti-dumping system who are SMEs.
Department of
Industry, Innovation
and Science
Cross Industry https://www.business.
gov.au/advisory-
services/international-
trade-remedies-
advisory-service
Australian registered
company
09. Legal issues Consultation
Service
09.11 Market Access and
Regulatory Requirements
Citrus Australia provide members information on importing country requirements, quarantine requirements and other market access information. Citrus Australia Horticulture https://www.citrusaust
ralia.com.au/members
hip-benefits/why-join
Member only service
09. Legal issues Consultation
Service
09.12 Regulatory and
Export Assistance
Wine Australia's Label Integrity Auditors and Export Assistance Teams provide consultation and advisory services to exporter about regulatory or other export related matters. Wine Australia Horticulture https://www.wineaustr
alia.com/au/complianc
e
None
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
09. Legal issues Guide 09.13 Apple Export Spray
Guideline
The Apple Export Spray Guideline provides information for industry members in complying with maximum residue limits (MRLs) in respect of apples in the listed countries. Apple and Pear
Australia
Horticulture http://apal.org.au/wp-
content/uploads/2013
/04/Australian-crop-
protection-witholding-
periods-WHP-and-
export-guidelines-for-
apples-2014.pdf
None
09. Legal issues Guide 09.14 Compliance Guide Wine Australia's comprehensive Compliance Guide has been prepared to assist the Australian wine sector in understanding the regulatory requirements for the production, sale and export of Australian wine products. Wine Australia Horticulture https://www.wineaustr
alia.com/WineAustralia
/media/WineAustralia/
PDF/Selling-wine/Wine-
Australia-Compliance-
Guide-June-2016.pdf
None
09. Legal issues Guide 09.15 Custom Notices
Guide
The Custom Notices Guide provides information on Australian customs notices and other advices including, Australian customs dumping notices, intellectual property, and Australian customs cargo advices. Department of
Immigration and
Border Protection
(DIBP)
Cross Industry https://www.border.go
v.au/Busi/cargo-
support-trade-and-
goods/dibp-notices
None
09. Legal issues Guide 09.16 Export Licenses
Guide
The Export Licenses Guide provide licensing information for brokers, depots, warehouses and duty free operators. Department of
Immigration and
Border Protection
(DIBP)
Cross Industry https://www.border.go
v.au/Busi/cargo-
support-trade-and-
goods/licensing
None
09. Legal issues Guide 09.17 Export Market
Guides
Wine Australia's Export Market Guides assist exporters navigate various market access requirements in export markets, including overviews of the regulatory environment, duties and taxes, and permitted additives. Wine Australia Horticulture https://www.wineaustr
alia.com/market-
insights
None
09. Legal issues Guide 09.18 Exporting Plants and
Plant Products Guide
The Exporting Plants and Plant Products Guide provides a step-by-step guide for Australian exporters to help ensure plants and plant products meet export requirements. This guide also highlights how to reduce the costs of
exporting.
Department of
Agriculture and Water
Resources (DAWR)
Horticulture and Grains http://www.agriculture
.gov.au/export/controll
ed-goods/plants-plant-
products/exportersguid
e
None
09. Legal issues Guide 09.19 Information on
Exporting Goods Guide
The Information on Exporting Goods Guide provides a range of information in exporting requirements, prohibited and restricted goods, duty drawbacks, Australian Harmonised Export Commodity Codes, and the duty drawback
scheme.
Department of
Immigration and
Border Protection
(DIBP)
Cross Industry https://www.border.go
v.au/Busi/cargo-
support-trade-and-
goods/exporting-goods
None
09. Legal issues Guide 09.20 Legal Issues Guide The Legal Issues Guide provides an overview of all the information and activities an exporter needs to consider for managing legal issues. The Legal Issues Guide also includes compliance with government sanctions and
regulations, issues affecting your ability to trade and operate overseas, dispute resolution, scams and foreign bribery. The Guide also provides links to a number of useful websites for information on United Nations Sections,
Defence Export Control Office, IP Australia, SCAMwatch, and Attorney General's Department.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Guide-to-
exporting/Legal-issues
Australian registered
company
09. Legal issues Guide 09.21 Manual of Importing
Country Requirements
(MICoR)
The MICoR, maintained by DAWR, is a manual for importing country requirements that exporters can reference. The MICoR provides guidance on importing country requirements for numerous products. MICoR is updated when
the Department becomes aware of a change to an importing country's requirements.
Department of
Agriculture and Water
Resources (DAWR)
Cross Industry http://www.agriculture
.gov.au/export/micor
None
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
09. Legal issues Guide 09.22 Payment Advice
Guide
The Payment Advice Guide provides information on duty calculations, licencing and infringements notice invoices. The information and tools required to make payments to the DIBP are also provided. Department of
Immigration and
Border Protection
(DIBP)
Cross Industry https://www.border.go
v.au/Busi/cargo-
support-trade-and-
goods/paying-invoices-
to-the-department
None
09. Legal issues Guide 09.23 Pear Export Spray
Guidelines
The Pear Export Spray Guideline provides information for industry members in complying with maximum residue limits (MRLs) in respect of pears in the listed countries. Apple and Pear
Australia
Horticulture http://apal.org.au/wp-
content/uploads/2013
/04/Australian-crop-
protection-witholding-
periods-WHP-and-
export-guide-for-pears-
2014.pdf
None
09. Legal issues Publication 09.24 Chemical and Food
Safety Fact Sheet
The Australian Pesticides and Veterinary Medicines Authority Chemical and Food Safety Fact Sheet provides an overview of the Assessment of agricultural and veterinary chemicals in food to ensure any potential residues are
within safe limits as part of the regulatory process. The fact sheet provides a high level overview of the three main assessment steps: Taxological evaluation, The maximum residue limits (MRL) evaluation and The dietary exposure
evaluation.
Apple and Pear
Australia
Horticulture http://apal.org.au/wp-
content/uploads/2013
/04/R002-
chemicals_food_safety.
None
09. Legal issues Publication 09.25 Export Advisory
Notices (EANs) Service
The Export Advisory Notices (EANs) Service give advice or guidance, or instructions to exporters on how to comply with importing country requirements, or Australian legislative requirements, or DAWR administrative
requirements.
Department of
Agriculture and Water
Resources (DAWR)
Meat and Livestock http://www.agriculture
.gov.au/export/controll
ed-goods/live-
animals/advisory-
notices
None
09. Legal issues Publication 09.26 Market Access and
Requirements for Exporting
Apples and Pears Fact
Sheet
The Market Access and Requirements for Exporting Apples and Pears Fact Sheet outlines information on different export markets that have different requirements for the importation of Australian apples and pears. The overview
also provides referrals to DAWR for information on negotiating new market access for Australian apples and pears.
Apple and Pear
Australia
Horticulture http://apal.org.au/selli
ng/export-markets/
None
09. Legal issues Publication 09.27 Plant Export
Operations Manual
DAWR's Plant Export Operations Manual outlines the policy and procedures for exporting plants and plant products from Australia. It also lists instructional material, forms and user guides related to the export certification
process.
Department of
Agriculture and Water
Resources (DAWR)
Horticulture and Grains http://www.agriculture
.gov.au/export/controll
ed-goods/plants-plant-
products/plantexports
manual
Australian registered
company
09. Legal issues Tool 09.28 Export
Documentation System
(EXDOC)
EXDOC is an internal permit and certificate issuing system. Exporters can purchase software from the list of approved software providers. The software providers are independent of DAWR. EXDOC may issue export permits and
certificates, and related documents as required by importing countries. The EXDOC system is used for export prescribed primary produce from Australia.
Department of
Agriculture and Water
Resources (DAWR)
Cross Industry http://www.agriculture
.gov.au/export/certific
ation/exdoc
None
10. Trade
agreements
Consultation
Service
10.01 FTA Advice Exporters can engage one of CCI WA's experts to obtain advice regarding Free Trade Agreement benefit analysis. Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-
centre/investment-
services
None
10. Trade
agreements
Guide 10.02 Australia's Free
Trade Agreement Guide
The Australia's Free Trade Agreement Guide provides a high level overview of Australia's 9 Free Trade Agreements with New Zealand, Singapore, The United States of America, Thailand, The Association of South East Asian
Nations (ASEAN), Chile, Malaysia, Korea and Japan. The information includes: Country overview, Date agreement entered into, Agreement overview, and Outcome for the vegetable industry.
AUSVEG Horticulture https://ausveg.com.au
/app/uploads/2017/05
/Free-Trade-
Agreement-
Overview.pdf
None
10. Trade
agreements
Guide 10.03 Free Trade
Agreements Guide
The Free Trade Agreement Guide provides information on understanding Free Trade Agreements (FTA), an overview of what countries Australia has FTA with, and the FTA Training Provider Grant. The guide also provides links to
information on FTAs specifically for each country.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/Exp
ort/Free-Trade-
Agreements
Australian registered
company
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
10. Trade
agreements
Program 10.04 ChAFTA Training
Program
ACBC is conducting the ChAFTA Training Program across Australia to train businesses on how to utilise ChAFTA and reap the benefits of a deeper engagement with China. Australia China
Business Council
Cross Industry http://www.acbc.com.
au/chafta
None
10. Trade
agreements
Tool 10.05 Free Trade
Agreement Portal
The Free Trade Agreement (FTA) Portal allows exporters to search for relevant Free Trade Agreements by product and by category. To assist the search, exporters can enter the good or service to be exchanged and the country
of destination. The tool allows exporters to leverage existing FTA's in order to better access important markets, improve their competitive position, increase two-way investment and reduce costs.
Department of Foreign
Affairs and Trade
(DFAT)
Cross Industry https://ftaportal.dfat.g
ov.au/
None
11. Networking Calendar 11.01 APAL Events Calendars of upcoming APAL Events specific to the apple and pear industry are available for interested businesses. Apple and Pear
Australia
Horticulture http://apal.org.au/eve
nts/month/
None
11. Networking Calendar 11.02 Citrus Australia
Events
A calendar of Citrus Australia Events specific to the citrus industry, are available for interested businesses. Upcoming events and workshops are showcased. Citrus Australia Horticulture https://www.citrusaust
ralia.com.au/events/lis
t
None
11. Networking Calendar 11.03 Austrade Food and
Agribusiness Calendar
A Food & Agribusiness Calendar is available for download detailing the food and agribusiness related events including market development, exporting and innovation and technology events. Austrade Cross Industry https://www.austrade.
gov.au/Australian/Edu
cation/Events
Australian registered
company
11. Networking Consultation
Service
11.04 Business Matching
and Trade Enquiry
Facilitation
DPIRD, working together with the WA Government Offices, provides a business matching service for prospective exporters with importers, distributors, retailers, food service providers in collaboration with the WA Government
Offices, in markets including Singapore, China, Hong Kong, Japan, Korea, Indonesia and in the Middle East. DPIRD also facilitates trade enquiries often referring enquiries to the appropriate industry organisation.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
11. Networking Consultation
Service
11.05 Department of Jobs,
Tourism, Science and
Innovation Global Office
Overview
The Western Australian Government operates 11 international offices in the state’s key trading regions, that specialise in linking like-minded investors and are often the first international point of contact for people seeking
business opportunities in Western Australia. The department oversees all international operations and works in tandem with federal agencies including the Department of Foreign Affairs and Trade and Austrade to promote
Western Australia industry and expertise in the international marketplace.
Department of Jobs,
Tourism, Science and
Innovation
Cross Industry http://www.jtsi.wa.gov
.au/trade-with-wa/our-
services/global-offices
None
11. Networking Consultation
Service
11.06 Information
Distribution and Exchange -
Facilitating Relationships
WA Citrus facilitates contact between importers and WA citrus growers interested in export. WA Citrus Horticulture Phone:
+61 439 899 600
Email:
Member only service
11. Networking Consultation
Service
11.07 Investor Matching
Service
ACBC provides business matching services with Chinese Trade and investment partners. Australia China
Business Council
Cross Industry http://www.acbc.com.
au/Contact-us
Member only service
11. Networking Publication 11.08 WA Agrifood E-News
Update
DPIRD compiles a targeted agrifood e-news update which is sent out regularly to agrifood businesses based on relevance and export information needs. Updates include information regarding the opportunity to participate in
upcoming events such as workshops or trade exhibitions.
Department of Primary
Industries and Regional
Development (DPIRD)
Cross Industry https://www.agric.wa.
gov.au/food-export-
investment/market-
development-access
None
11. Networking Tool 11.09 Exporter / Importer
Portal
The Exporter / Importer Portal provides a tool for users to search for Australian fresh fruit and vegetable exporters, importers, service providers and related businesses within Australia, enabling relationships to be built. Australian Horticultural
Exporters' Association
(AHEA)
Horticulture http://www.ahea.com.
au/importers-exporters
None
11. Networking Workshop 11.10 Networking Events ACBC provides members a series of networking events and presentations on China market insights. Some are only available to members. Australia China
Business Council
Cross Industry http://www.acbc.com.
au/upcoming-events
None
Agrifood and Fisheries Exporter Services Index
Service
Category
Delivery
Category
Service
Name
Service
Description
Service Provider
Category
Industry Category More Info Prerequisites
12. End-to-end Consultation
Service
12.01 International Trade
and Investment Centre
The International Trade and Investment Centre (ITIC) was established to help WA businesses grow import and export opportunities, better understand capital-sourcing options and become investment ready. Advisors tailor
international trade and investment solutions to the business. Advice can range from import/export strategy to finance, marketing, legal advice and customs broking expertise.
Chamber of Commerce
and Industry WA
(CCIWA)
Cross Industry https://www.cciwa.co
m/international-trade-
and-investment-centre
None
12. End-to-end Consultation
Service
12.02 Market and Value
Chain Development Service
This service is provided by the Market Development Manager and includes assistance to all horticulture growers in the following areas:
- Export Readiness: Assisting individual businesses to begin exporting.
- Market Development: Helping new and established exporters understand and target new/existing markets including linking growers with customers in market.
- Supply Chain Development: Assisting new and established grower exporters to make appropriate connections within the supply chain and provide advice/assistance as appropriate.
- Assistance with government agencies.
Vegetables WA Horticulture http://www.vegetables
wa.com.au/members-
services/#export
Member only service
12. End-to-end Consultation
Service
12.03 Tailored Services Austrade offers tailored services to individual Australian organisations seeking to export or expand their export markets in growth and emerging markets. Tailored services provide customised information specific to your
company’s requirements. We deliver these through our Advisers network across key trade markets around the world. We can assist by compiling key information on the target market and talking directly to local industry players to
gauge their interest in meeting and reviewing products or services. Austrade’s tailored services include: Market or country research, potential partner and customer identification, follow-up to initial introductions, and market
promotions.
Austrade Cross Industry https://www.austrade.
gov.au/Australian/How-
Austrade-can-
help/trade-
services#tailored
Australian registered
company
