8/6/2019 ETF Investor Snapshot Q1 2011-1

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12-Month ETF Flows at Schwab(% Segment Share)

ETF Assets at Schwab: $121B(32% 12-Month Growth)

Apr 09 Mar 10 Apr 10 Mar 11

Information and insights contained in this Snapshot are based upon analysis of Exchange-Traded Funds (ETFs),regardless of ETF or distributor, custodied at Charles Schwab & Co., Inc., and include both Schwab Retail Clients and RIAClients. Please see reverse for explanation of terms and conditions of use.

ETF TRENDS AT SCHWAB

ETF assets custodied at Schwab grew to $121 billion, up 32% over the past year. Retail Investor ETF assets havegrown 58% and now account for 37% of the total ETF assets at Schwab. In Q1 2011, assets in International FixedIncome ETFs have decreased 57% while US Fixed Income ETF assets have increased 15%.

12-month ETF flows were driven equally by Retail Investors and RIA Clients (each 47% of annual net flows). Duringthe past quarter, US Equity and Sector ETFs dominated flows, capturing a combined 68% of all ETF net flows.

Retail Traders share of positive ETF flows have decreased in the past year, led in Q1 2011 by outflows fromInternational Equity ETFs (-35% net ETF flows for Retail Traders).

Schwab Retail Clients Average Balances by Product Type*

ETF Investor Snapshot: Q1 2011

RIA Clients

Retail Investors

Retail Traders

12%

31%

57%

12%

37%

51%

Mar 10 Mar 11

Growth

32%

58%

18%

$121B

$92B

9%

39%

52%

6%

47%

47%

Retail Investors Retail Traders

14% 42%

23%

28%

28%

5%

16%

26%

32%

3%

39%

18%

11%

44%

4%

23%

7%

56%

3%

34%

Hold ETFs No ETFsHold ETFs No ETFs

* Please see reverse side for product type definitions

Q1 SPOTLIGHT: RETAIL PRODUCT MIX

The analysis to the right compares the averageproduct mix at quarter-end for retail clients whoowned at least one ETF and those who did not.

For both retail client segments, those whoowed ETFs had a lower percentage of Cashand a higher percentage of Fixed Incomesecurities than non-ETF owners, consistentwith previous Snapshots showing ETFowners as more active and invested.

Clients who owned ETFs had more assetsthan those that did not: both Retail Investor

and Retail Trader ETF owners had more thandouble the average assets than clients whodid not hold ETFs.

Retail Investors who owned ETFs had onaverage less than half of the percentage ofCash in their accounts than those withoutETFs, although their average Mutual Fundbalance was almost the same.

Retail Traders had a higher usage of ETFs(42%) but a lower average allocation ofETFs (18%). Those that owned ETFs hadless Stocks but more Mutual Funds relativeto Traders who did not own ETFs.

Cash/Other

Fixed Income

Stocks

Mutual Funds

ETFs

% Segment withETF Ownership

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FOR QUESTIONS, CONTACT

Alyson Nikulicz

Public Relations

Charles Schwab & Co., Inc.

Direct: (407) 619-1657

Email: alyson.nikulicz@schwab.com

NOTES

All data is as of March 31, 2011.

All data and information from Charles Schwab & Co.

DEFINITIONS

Schwab means Charles Schwab & Co., Inc., an SEC-registered broker-dealer and investment advisor.

Schwab Retail Clients hold brokerage accounts at Schwab and work with Schwab directly either t rading on their own or with some help and guidance

from Schwab. This includes brokerage assets from retirement accounts (like 401(k)) that come with the ability to open and trade retirement account

balances through a Schwab brokerage account.

RIA stands for Registered Investment Advisor.

RIA Clients: Schwab Advisor Services, supports Independent RIAs whose clients open accounts at Schwab and use Schwab for custodial, operational,

and trading support. In this Snapshot, RIA Clients pertains to the end clients served by RIAs unless specifically noted otherwise.

Retail Traders: Schwab Retail Clients defined as clients who trade at least 36 times a year (including ETFs and stocks) and have $150,000 or more in

investable assets with Schwab.

Retail Investors: All Schwab Retail Clients except Retail Traders plus Schwab Corporate and Retirement Services end clients (which includes

corporate brokerage accounts and employee retirement and stock option plans). These have been grouped with Retail Investors for simplicity.

Households: Contains at least one open account. An "open" account is an account that has received a statement in the past eight months and does not

have a Closed restriction code.

ETF Ownership: If any account in the household has at least one ETF at the end of the month including Schwab ETFs and third-party ETFs.

Stocks Average Balances: The percentage of the month-end household statement equity that is in stocks, including shares in foreign companies and

ADRs, REITs, single country index funds and warrants. The short position in stocks is subtracted from the long position before calculating the percentage.

ETFs Average Balances: The percentage of the month-end statement equity that is in ETF positions. Includes both Schwab ETFs and non-Schwab

ETFs.

Fixed Income Average Balances: The percentage of the month-end statement equity that is in Fixed Income position, including CDs, all government

and corporate and foreign bonds, convertible preferred equities, Treasury Notes and Bills, Strips and Inflation Protected Treasuries (TIPS).

Mutual Funds Average Balances: The percentage of the month-end statement equity that is in mutual fund positions, including both equity and bondmutual funds. Positions in money market funds or sweeps are not included.

Cash/Other Average Balances: The percentage of the month-end statement equity that is in cash, money market funds, sweeps, and any other product

not included in the other categories. Includes cash balances in a Schwab One account that earns interest, uninvested cash in brokerage accounts that

has not yet been "swept" or moved into another instrument, balances held at Schwab Bank as a result of being swept, sweep and non-sweep balances in

Schwab Money Market Funds, and balances in Laudus Money Market Funds.

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Before purchasing an ETF, investors should consider carefully information contained in the prospectus, includinginvestment objectives, risks, charges and expenses. You can request a prospectus by calling Schwab at 800-435-4000. Please read the prospectus carefully before investing.

Some specialized exchange-traded funds can be subject to additional market risks. Investment returns willfluctuate and are subject to market volatility, so that an investor's shares, when redeemed or sold, may be worth

more or less than their original cost.

Schwab Advisor Services serves independent investment advisors and includes the custody, trading and support services of Charles

Schwab & Co., Inc. ("Schwab").

SCHWAB, CHARLES SCHWAB, Schwab ETFs, Schwab Advisor Services, and Schwab Corporate and Retirement Services are

registered trademarks and/or services marks of Charles Schwab & Co., Inc. All rights reserved.

Redistribution of this ETF Investor Snapshot is prohibited without express prior consent. To beapproved for use, analysis and data herein must be attributed to: Charles Schwab & Co. If reprinted,both pages of this ETF Investor Snapshot must be included.

This information is for press and institutional use only.

ETF Investor Snapshot: Q1 2011

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