Example

Yes, this is Toyomi speaking.

Hi, this is Akihiro from EIEN. I'm afraid I have some bad news...

What happened?

50We had reserved 50 rooms for our tour, but...

Yes, we we have them reserved for you...And?

The thing is, we've only had 4 applicants

EIEN50

50

Example

50

Excuse me?

I'm very sorry.

Hold on...! If you had told us earlier, we could've done something about it, but this is about next week we're talking here!

We're so sorry for the last minute notice...

EIEN50I'm sure you're aware of this, but we've turned down many customers in order to keep this reservation for you?

Yes...

50...I presume you won't be able to fill the 50 rooms in one week?

Yes...I can't express how absolutely sorry I am for this.Let me explain...

An explanation is not going to fill the rooms!Gosh, what are we going to do about this? Cancellation fee at the very least!

I'd appreciate it if you'd give me the chance to meet with you in person to discuss this matter.

Alright. Please come at 3pm tomorrow.

Thank you, I'll be there at three.