ffirE*&rt zo2o + 10 El 30 El

HfrTE.aEAH&Fffi

FfiE;tirrd*g ffi:2020 410 tr 20 Z

H#&F)XFEffiH'FH6ffi6 Quo+T H6.e H)

El F'! : 4 H# H E H H#H{$F ffi Hffi 68fi'FRAEFHZ;E)XFE#H'!EE#zXY Qa20 + 7 H6 9 tr){FHffiA " #g F{+FBEffiEftFTD/TH6 ' SJHffitrlFF#zKYFfrHFH-F,D/EHffifFUEt# ' ftfrffE/f'H#HHffi)FiHzKY "/-{F-r*;'.*:* ' /1 :F ftH ' t.f&ErFfatrffi)ffi, ' tFHTFffiH- 1Ahffi{K " )(4F'f)f..- J'n't&i#.8 ' +1AW.tFW E- I n-h&f1K ' )

F6RE r- HTSi "HfE" )ffiH.F-ril.ffif#6'#r)?;1 tFH)ffiH tf ffiH tl -fft n Tffi,=.* E tFHTffi"a.'* fl TEffi

ffiffi 2-HT#t' "Hifr" )F)HFIf+ &\Ei+h'?--{l-Al4-H+:#.Ll 7F,E/m,E. tl )ffi,a.* ;1 -flft n TffiH E TFHT)ffi,=.* ;1 ,FEH

Ffi RE 3-HT#t' "H*8" )F)HErEFffzJ<YiYfr'?

tf 7FHffi,=.* n ffiH fl -ffft tl Tffi,=.* n ,FHTffiH n TEffi

trq'il '4 FF-.+F+ "=fE" Wt*}tr,&ErJh\EEffizK+i+tr'? $n: rlFif+ . ffiilIf5E)IrlJEA +-l6i l'E:J fr

tl tFHffiH ;_1 ffiH ;1 -ffft E Tffi,e.* n JFHT;H,a.* E 4Effi

F{ffi s-fHT$J "H+8" )F)RFr&X€f.Ht+ffit8":Y2'? (f[ : E'FXHF)E tFHffiH n ffiH n -fft n Tffi.e.'* E tFHTffiH tl TEffi

ffi EE 6-HTgf "H+fr" ItF#HFtgffi)F)REVffitK*iYh'?JhH.Eg| | ,rrF/^.,E tl ffiH n -ffq fl Tffi,=.* fl ,FH4ffi,=.'* ;1 TEffi

*ffiDt [.hlnt./ ]/rTrErF

H'ftL,=.*-Rlffi&#21ftfi:

ffifEmHwDltF#--#frRE "

lItl'zlv'l__L./ xx-Er. +ts'B E]H.E.-j:<4,-g a,<1.J,

\ffi#E!"fr:I+ =*il-.O .t:trxt-tr.

Serial No: Distributio n D ate: 20 O ctober 2020

Questionnaire for the Cleaning Service Quality (July 2020 to September 2020)

Objective:The questionnaire is aimed to study the comments from the resident about the cleaning servicequality from "Dusservice Ilong Kong Limited". We hope you can spend some times to completethe following questionnaire and provide yourvalued opinions On '6Dusservice". We hope it can helpimproving the overall cleaning service through your provided opinions.(Excellent - 5 Marks (the highest), Very Disappointed - 1 Mark (the Lowest), the rating for other optionis in descending order.)

WW:re;E:WV 1, X{t*.*::{;,e',t

Ql- Grooming of "Dusservice" stafP

f.] Excellent n Good E Acceptable f_] Poor

Q2- Courtesyof "Dusservice" staff ?

[--] Excellent n Good t_] Acceptable r-1 Poor

Q3- Service Quality of "Dusservice "?

f_] Excellent n Good E Acceptable f_] Poor

Q4- Service Quality of "Dusselice" Supervisor / Site Manager ?

n Excellent E Good E Acceptable f-] Poor

Q5- Work Efficiency on Emergency Call of "Dusservice "?

ff Excellent E Good I Acceptable t] Poor

Please return the completed questionnaire to the

collection box in tower lobbv bv 30 October 2020

E Very disappointed tl NiA

f] Very disappointed f]] N/A

|-_] Very disappointed J--] N/A

n Very disappointed n N/A

E Very disappointed t_] N/A

Q6- Overall Performance of "Dusservice " cleaning service at The Belcher's?

f.] Excellent I Good tf Acceptable n Poor n Very disappointed n N/A

*Please add " r/ ,on <c llrr to show vour opinion.tl

Other comment or area for improvement:

Please orovide contact information for follow

Sisnatwe of Resident : Date

Name of Resident Contact Number :