Ficha Formativa nº 2 1. Que significa a sigla ISO ? _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________ 2. Enumere os “8 Princípios da Gestão da Qualidade” . _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________ 3. Explique a importância do primeiro principio. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _____________________________________________ 4. Numa organização quem é responsável pela definição da “Politica de Qualidade”? _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _____________________________________________ Alberto Pereira
Ficha Formativa n 21. Que significa a sigla ISO ?
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2. Enumere os 8 Princpios da Gesto da Qualidade .
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3. Explique a importncia do primeiro principio.
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4. Numa organizao quem responsvel pela definio da Politica de
Qualidade?
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