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SMT N.C. GANDHI & B.V. GANDHI MAHILA
ARTS & COMMERCE COLLEGE
NAME: FORAM SHAH.TOPIC:
CLASS: BMS 3, SEM 6.
ROLL NO: 28.
SUBMITTED TO: Mr. PRADEEP GOHIL.
DATE: 15th JANUARY, 2012.
IMPLEMENTATION OF KAIZEN IN
INDUSTRIES.
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FLOW OF PRESENTATION
o INTRODUCTION TO KAIZEN.
o
WHAT IS KAIZEN?
o DEFINITION OF KAIZEN.
o EXAMPLE OF KAIZEN.
o FEATURES OF KAIZEN.
o 3 PRINCIPLES OF KAIZEN.
o KAIZEN CYCLE.
o IMPLEMENTATION OF KAIZEN IN INDUSTRIES.
o CASE STUDY OF KAIZEN.
o CONCLUSION.
o REVIEW OF THE PRESENTATION.
o BIBLIOGRAPHY.
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INTRODUCTION TO KAIZEN
= KAI= CHANGE
= ZEN= GOOD
KAIZEN = Good Change Or Continuous Improvement
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Masaaki Imai is known as the developer of
KAIZEN.
KAI means change or the action to correct
ZEN means good
Kaizen is a daily process, the purpose of which goes beyond
simple productivity improvement. It is also a process that, when
done correctly, humanizes the workplace, eliminates overly hard
work.
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Continuous improvement as practiced by Japanese firms is
called by KAIZEN. Kaizen seeks continual improvement of
machinery, materials, labor utilization, and production
methods through applications of suggestions and ideas of
company teams. It also emphasizes the scientific methods,
particularly hypothesis testing about the relationship between
process inputs and outputs using design of experiments (
DOE) methods.
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Under the improvement functions :
Kaizen works continuously towards revising the current
standards,
Once they have been mastered, higher standards are
established.
Kaizen signifies small improvements as a result of coordinated
continuous efforts by all employees. The suggestion system is an
integral part of an established management system that aims at
involving employees in kaizen
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izen
continuous improvement process
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WHAT IS KAIZEN ?
KAIZEN is a management philosophy of continuous
improvement, translated from Japanese kai meaning
continuous and zenmeaning improvement.
It is a management philosophy and forms the basis of the
Toyota Production System (TPS) as well as Lean
Manufacturing.
Kaizen strategy is one of the most important concepts in
Japanese management and is credited with being key to
Japanese competitive success.
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Kaizen is a group activity and it employs small groups for
initiating improvements usually in small increments over a
longer period of time. A prerequisite to forming the team is
to state some rules or guidelines for the operation and for the
behavior of the team.
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DEFINITIONS OF KAIZEN
Kaizen means a team approach to quickly tear down and
rebuild a process layout to function more effectively specially
developed for incremental improvement by Japanese.
- UPENDRA KACHRU
Kaizen is a management philosophy of continuous
improvement, translated from Japanese kai meaningcontinuous and zenmeaning improvement.
- UPENDRA KACHRU
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Kaizen is the process of implementing lean tools in a much
focused efforts and a short amount of time, typically 1 to 5 days.
- RONALD
Kaizen is a group activity and it employs small groups for
initiating improvements usually in small increments over a
longer period of time.
- UPENDRA KACHRU
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Kaizen is a group activity and it employs small groups for
initiating improvements usually in small increments over a
longer period of time.
- UPENDRA KACHRU
Kaizen is a smaller group and continuous improvements
which is more realizable, predictable, controllable and
acceptable.
- S.N. CHARY
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Continuous improvement is a management philosophy that
approaches the challenge of product and process
improvement as an never ending process of achieving small
wins.
- JACOBS
Continuous improvement as practiced by Japanese firms is
called Kaizen.
- K. ASWATHAPPA
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Vigilance in continuing to study the potential problem areas is
needed to ensure continuous improvement. Japanesemanufacturers have long practiced what they called Kaizen, the
goal of continuous improvement in every phase of
manufacturing.
- NORMAN
Lean manufacturing is the production and inventory control
system that emphasis the minimization of the amount of all theresources used including time.
- NORMAN
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Kaizen means continuous improvements or ongoing
improvement which is required in all activities of an
organization, be it productivity, improvement or new product
development or labor management relations or total
productive maintenance (TPM) or just-in-time production and
delivery system or customer orientation thus, all the activities
directly and indirectly of an organization comes under the
umbrella of kaizen.
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UMBRELLA OF KAIZEN:
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EXAMPLE OF KAIZEN
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HOW DO FARMERS PACK ORANGES?
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I need
help.
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PRODUCTIVITY: 1 NET PER MIN.
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KM 21
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PRODUCTIVITY: 5 NETS PER MIN. WITH 2 WORKERS
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Can you think of a bettermethod to pack oranges?
A SELECTION OF BETTER MEANS OR
A CHANGE OF CURRENT METHOD
FOR ACHIEVING AN OBJECTIVE.
PRODUCTIVITY: 5 NETS PER MIN WITH 1
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PRODUCTIVITY: 5 NETS PER MIN. WITH 1WORKER
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PRINCIPLES OF KAIZEN
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3 PRINCIPLES OF KAIZEN
1) Consider the process and the results.
2) The need to look at the entire process of the job at hand and to
evaluate the job as to the best way to get the job done.
3) Kaizen must be approached in such a way that no one is
blamed and that the best process is put into place.
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THE KAIZEN CYCLE
PDCA (Plan-Do-Check-
Act) cycle.
Also known as the
Deming or Shewhart
cycle.
It a continuous never-
ending process i.e. cyclic
ad-infinitum.
IMPLEMENTATION OF KAIZEN IN
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IMPLEMENTATION OF KAIZEN IN
INDUSTRIES
KAIZEN is a wonderful tool for all kinds of businesses around
the world. But the thing is that people need to work on quality
system. The most interesting thing for implementation of
kaizen in small and medium enterprises is that you dont need
any kind of change of equipment & technical skills to
implement it. It is very cost effective and awesome tool for
SMEsaround the world.
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It is just the continuous improvement in which every person of
the firm is taking part is giving suggestion to improve the
operations & divisions of business.
- KAILER & SCHEFF 1999
Lets see the IMPLEMENTATION OF KAIZEN IN
INDUSTRIES in detail.
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1) TOTAL QUALITY CONTROL:
Total quality control is the Japanese approach
to quality control, stressing continuous
improvement through attention to
manufacturing detail rather then attainment of a fixedquantitative quality standard. The term total quality control
originated with the book by that name, written by ARMAND
FEIGENBAUM and 1st published in 1951. as applied by the
Japanese, total quality control is a detail approach to quality and
its relates to ever facetes of the business.
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2) ZERO DEFECT:
Zero defect means a program a to change workers attitudes
about quality by stressing error-free performance. Zero defects
program when particularly popular in 1960s and 1970s. Theirtheme, do it right first time,stresses error-free performances.
Error-free performance is for most processes, economically and
practically infeasible.
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3) QUALITY CIRCLES:
Quality circles were initially developed in Japan as employee
participation programmes to identify the variations in quality, and
management programmes to eliminate sources of those variations.
Quality circles are a small group of employees who meet
frequently and informally to resolve company problems. This
concept was developed by quality control experts in 1980s.
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4) STANDARDIZATION:
There can be no improvement where there are no standards.
The starting point in any improvement is to know exactly where
one stands. There must be a precise standard of measurement for
every worker, every machine, and every process. Similarly, there
must be a precise standard of measurement for every manager.
Kaizen strategy calls for never-ending
efforts for improvement.
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5) CONSTANT IMPROVEMENT:
In any business, an employees work is based on existing
standards imposed by management. Improvement refers to
improving those standards. Kaizen Improves space utilization,
product quality, use of capital, communications, production
capacity and employee retention. The Japanese perception of
management boils down to one precept: to maintain and improve
standards. Improving standards means establishing higher
standards.
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6) PROBLEM SOLVING:
Kaizen starts with a problem or, more precisely, with the
recognition that a problem exists. Where there are no problems,
there is no potential for improvement. A problem in business is
anything that inconveniences people downstream, either people
in the next process or ultimate customers. The issue is that the
people who create the problem are not directly inconvenienced
by it, and therefore are not sensitive to problem.
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7) SUGGESTION SCHEMES:
Kaizen covers the total spectrum of business, starting with the
way the worker works in the shop, moving on to improvements
in the machinery and facilities, and finally effecting
improvements in systems and procedures. Many top Japanese
executives believe that Kaizen is 50 percent of management's
job, and really, Kaizen is everybodys job! It is essential that
management properly understand the workers'
role in Kaizen and use every opportunity to
support it.
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8) PROCESS ORIENTED THINKING:
Kaizen generates process-oriented thinking, since processes must
be improved before we get improved results. Kaizen is also
people-oriented and is directed at people's efforts. This contrastssharply with the result-oriented thinking of most Western
managers. In Japan, the process is considered just as important
as the obviously intended result.
9) 7 WASTE ELIMINATION
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9) 7 WASTE ELIMINATION:
Waste is defined as anything or activity which adds to the cost
without adding value to it. To eliminate waste one must develop
the ability and skill to identify waste. The person who is closest
to the job knows more about the kind of waste that exists in the
process. The starting point of KAIZEN is identifying waste. The
management should primarily focus on:
-Excess inventory
-Over production either in the form components
or finished products .
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SEVEN
WASTES !!
10) JUST IN TIME SYSTEM
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10) JUST-IN-TIME SYSTEM:
In Kaizen, JIT is a is a collection of concepts and techniques forimproving productivity. JIT is a process aimed at increasing value-
added and eliminating waste by providing the environment to
perfect and simplify the processes. Just-in-time manufacturing
means producing the necessary items in necessary quantities at the
necessary time. It is a philosophy of continuous improvement in
which non-value-adding activities
(or wastes) are identified and removed.
11) CULTURAL CHANGE:
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11) CULTURAL CHANGE:
In kaizen, customer satisfaction is manned in such terms as quality,
cost and scheduling. It is managements job to establish priorities
among these goals and to deploy the goals down throughout the
organization. Getting everyone to participate in kaizen has become
a crucial part of staying competitive today. However, getting
everyone to participate positively needs the right climate or
corporate culture. The management must constantly apply the
kaizen concept to its industrial Relations if it want to apply the
kaizen to overall corporate culture.
12) KANBAN SYSTEM:
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12) KANBAN SYSTEM:
KANBAN (meaning signboard or billboard) is a concept
related to lean and just-in-time (JIT) production. The concept got
shape when Toyota observed how supermarkets operate.
The supermarket only stocks what it believes it will sell;
Therefore has limited and only necessary inventory
Signboards clearly indicate to shoppers where what is
stocked; so the customers can shop efficiently and complete
their shopping in time.
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For a lean and efficient system, it is required that the production
is determined according to the actual demand. In situations
where supply time is lengthy and demand is difficult to forecast,
the best one can do is to respond quickly to observed demand.
This is where a Kanban system can help: It works as a
communication system which immediately provides
information about changed demand through the entire
supply chain.
13) 5 S OF GOOD HOUSE KEEPING
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13) 5 Ss OF GOOD HOUSE KEEPING:
5S is a method for organizing a workplace, especially a shared
workplace (like a shop floor or an office space).
1. Seiri(Sort):Tidiness, keeping only essential items.
2. Seiton(Set In Order):Orderliness, eliminate extra motion.
3. Seiso(Shine):Cleanliness, keep the workplace clean.
4. Seiketsu(Standardize):Standardize work practices
5. Shitsuke(Self Discipline):Sustaining, maintaining discipline
and reviewing standards.
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14) PRINCIPLE OF 3M
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14) PRINCIPLE OF 3Ms:
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Muri (, unevenness) is a Japanese term for unevenness,
unreasonableness or absurdity, which has become popularized in
the Westby its use as a key concept in the Toyota Production
System.
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Muda()is a traditional Japanese term for an activity that is
wasteful and doesn't add value or is
unproductive, etymologically none ()+ trivia or un-useful ()
in practice or others. It is also a key concept in the Toyota
Production System and is one of the three types of waste that it
identifies. Waste reduction is an effective way to increase
profitability
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Mura ( or ) is traditional general Japanese term for
unevenness, irregularity or inconsistency in physical matter or
human spiritual condition. It is also a key concept in
performance improvement systems such as the ToyotaProduction System. Toyota merely picked up these three words
with prefix mu-, which every Japanese know, as product
improvement program or campaign.
15) LEAN MANUFACTURING:
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15) LEAN MANUFACTURING:
Lean manufacturing or lean production is a popular term that
many companies use today to refer to the philosophies and
approaches embodied in JIT. It is a production and inventory
control system that emphasizes the minimization of the amountof all the resources used including time used in various activities
of the enterprise.
16) TOTAL PRODUCTIVE MAINTENANCE :
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16) TOTAL PRODUCTIVE MAINTENANCE :
Total productive maintenance is a link concept based on 3 simple
ideas:
1) Preventive maintenance schedules must be developed and
adhered to.
2) Extensive maintenance history exists in a data base and
equipment failures may be predicted within reasonable
timeframes.
3) Simpler maintenance task may delegated to those who know
the equipment the best.
17) BENCHMARKING:
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17) BENCHMARKING:
Benchmarking is a continuous search for an application of
significantly better practices that lead to superior competitive
performance. It has become one of the most popular tools of
business management in corporate attempts to gain and maintaincompetitive advantage. Benchmarking is an external focus on
internal activities, functions, or operations in order to achieve
continuous improvement. The central essence of it is about learning
how to improve business activities, process and management.
18) AUTOMATION:
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18) AUTOMATION:
Automation is the use of machines, control systems and
information technologies to optimize productivity in the
production of goods and delivery of services. The correct
incentive for applying automation is to increase productivity,and/or quality beyond that possible with current human labor
levels so as to realize economies of scale, and/or realize
predictable quality levels. Automation plays an increasingly
important role in the world economy and in daily experience.
19) POKA YOKE:
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19) POKA YOKE:
Poka-yoke () is a Japanese term that means "fail-safing"
or "mistake-proofing". A poka-yoke is any mechanism in a lean
manufacturing process that helps an equipment operator avoid
(yokeru) mistakes (poka). Its purpose is to eliminate product
defects by preventing, correcting, or drawing attention to human
errors as they occur. The concept was formalized, and the term
adopted, by Shigeo Shingo as part of the Toyota Production
System.It was originally described as baka-yoke, but as this means
"fool-proofingthe name was changed to the milder poka-yoke.
20) DISCIPLINE IN WORK PLACE:
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20) DISCIPLINE IN WORK PLACE:
Discipline in the workplace is the means by which supervisory
personnel correct behavioral deficiencies and ensure adherence
to established company rules. The purpose of discipline is
correct behavior. It is not designed to punish or embarrass an
employee.
Often, a positive approach may solve the problem without
having to discipline. However, if unacceptable behaviour is a
persistent problem or if the employee is involved in a
misconduct that cannot be tolerated, management may use
discipline to correct the behavior.
21) CUSTOMER ORIENTATION:
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21) CUSTOMER ORIENTATION:
A group of actions taken by a business to support its sales and
service staff in considering client needs and satisfaction their
major priorities. Business strategies that tend to reflect a
customer orientation might include: developing a quality product
appreciate by consumers; responding promptly and respectfully
to consumer complaints and queries; and dealing sensitively with
community issues. Customer orientation refers to customer-
centric business.
22) ROBOTICS:
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22) ROBOTICS:
A robot is a programmable machine, which means that a sequence
of moves can be preset to be repeated time, then reset again to
perform another set of moves. Robots replace humans for some
very heavy, dirty, dangerous, unpleasant or monotonous tasks. The
science of selecting robots for various uses- and knowing when not
to use them is called robotics. Robotics is the science of selecting
robots for various applications.
23) MINI KAIZEN:
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23) MINI KAIZEN:
NORMAN BODEK introduce the concept of mini kaizen which
is also known as quick and easy kaizen it recognizes that person
doing a job is a best experts on that job. It encourages everyone
to make small improvements that are within their power to
implement. This thousands of small improvements have major
effects overtime. This small scale improvements is easier and
faster.
24) PROCESS REENGINEERING:
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24) PROCESS REENGINEERING:
Reengineering is the fundamental rethinking and radical redesignof the process. Reengineering is about reinvention, rather than
incremental improvement. Reengineering relies on a different
school of thought than does continuous process improvement. In
the extreme, reengineering assumes that the current process is
irrelevant - it does not work, its broke, forget it. Start over.
such a clean slate perspective enables the designers to focus on a
new process.
25) KAIZEN BLITZ:
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25) KAIZEN BLITZ:
It involves everybody in the section/department, and may
involve stopping production. Kaizen Blitz seems like a rational
way to go about change. Get the managers to define a problem,
label all the parts of the process that seem wasteful, brainstorm
ideas for the removal of said waste, and instantly implement the
change to those who work in the operations (including many
individuals that were not privy to the project and its goals). Also
called as kaizen event or focused kaizen.
26) NEW PRODUCT DEVELOPMENT:
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26) NEW PRODUCT DEVELOPMENT:
A product is anything that is capable of satisfying a felt need. Anew product is the one which is truly innovative and is
significantly different from other existing products. The
development of new product passes through seven distinct
stages they are : 1) Need Identification, 2) Advance Product
Planning, 3) Advance Design, 4) Detailed Engineering Design,
5) Production Process Design & Development, 6) Product
Evaluation & Improvement, 7) Product Use And Support.
27) STATISTICAL QUALITY CONTROL:
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27) STATISTICAL QUALITY CONTROL:
Until 1931, quality was obtained by inspecting each part and
passing only those that met specifications. In 1931 WALTER
SHEWHART, a statistician at the HAWTHRONE plant at
Western Electric, published his book economic control of quality
of manufactured product. This book is the foundation of modern
statistical process control (SPO) and provides the basis for the
philosophy of total quality management or continuous process
improvement for improving processes. This gave rise to two
powerful tools: 1) statistical quality control (SQC).
2) statistical process control (SPC).
28) CONTINUOUS IMPROVEMENT:
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28) CONTINUOUS IMPROVEMENT:
Continuous Improvement (CI) is a management philosophy that
approaches the challenge of product and process improvement as
never ending process of achieving small wins. It is an integral
part of total quality management system. Specifically,continuous improvement seeks continual improvement
machinery, materials, labor utilization and production methods
through application of suggestions and ideas of team members.
29)TOTAL FACTOR PRODUCTIVITY:
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29)TOTAL FACTOR PRODUCTIVITY:
Total factor productivity is the year-by-year change in the
output where a number of factors are taken into
consideration. It is the attempt to construct a productivity
measure for an aggregation of factors. Total factor
productivity is a more accurate indicator of the economic
efficiency of a firm, industry or nation than labour
productivity.
CASE STUDY
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CASE STUDY
Canon of Japan implemented in 1975 to excel over
international competition and expand its operations
on a global scale in 6 years.
Canon put in place a special matrix management
system with numerous small group activities.
The purpose was to eliminate wastes, revitalize the
workforce, and improve continuously in all business
processes.
Techniques like Canon Production System, Quality
Assurance, Production Assurance, and Personnel
Training were introduced. Canon achieved an
astonishing 3% per month productivity increase.
CONCLUSION
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CONCLUSION
Kaizen must be a way of being, and attitude, a spirit to be
permanently present within each team; our life style, both at
home and at work, should focus on our constant efforts to
improve.
The application of kaizen principles involves no major
expenses but only more attention to details and practical ways
to do things better and more efficiently.
REVIEW OF PRESENTATION
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o INTRODUCTION TO KAIZEN.
o WHAT IS KAIZEN?
o DEFINITION OF KAIZEN.
o EXAMPLE OF KAIZEN.
o FEATURES OF KAIZEN.
o 3 PRINCIPLES OF KAIZEN.
o KAIZEN CYCLE.
o IMPLEMENTATION OF KAIZEN IN INDUSTRIES.
o CASE STUDY OF KAIZEN.
o CONCLUSION.
o REVIEW OF THE PRESENTATION.
o BIBLIOGRAPHY.
BIBLIOGRAPHY
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PRODUCTION AND OPERATIONS MANAGEMENT
BY- UPENDRA KACHRU
PUBLISHED BY EXCEL BOOKS NEW DELHI.
PRODUCTION AND OPERATIONS MANAGEMENT
BY- K. ASWATHAPPA
K. SHRIDHARA BHAT
PUBLISHED BY HIMALAYA PUBLISHING HOUSE.
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PRODUCTION AND OPERATIONS MANAGEMENT
BY- R. PANNEERSELAVAM
PUBLISHED BY PRENTICE HALL OF INDIA.
PRODUCTION AND OPERATIONS MANAGEMENTBY- S.A. CHUNAWALLA
D.R. PATEL
PUBLISHED BY HIMALAYA PUBLISHING HOUSE.
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PRODUCTION AND OPERATIONS MANAGEMENTBY- EVERETTE. ADAM
RONALD. J. EBERT
PUBLISHED BYPRENTICE HALL OF INDIA PVT. LTD.
OPERATIONS MANAGEMENT
BY- NORMAN GAITHER
GREG FRAZIER
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PRODUCTION AND OPERATIONS MANAGEMENT
BY- S.N. CHARYPUBLISHED BY TATA MC GRAW HILL PUBLISHING
HOUSE.
PRODUCTION AND OPERATIONS MANAGEMENT
BY- RICHARD B. CHASE
NICHOLAS J. AQUILANO
F. ROBERT JACOBS
PUBLISHED BY TATA MC GRAW HILL PUBLISHING
HOUSE
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