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+52° 19' 10.19", +4° 45' 22.40"
10:30 uur, 11 augustus 2003
2 maart 2011Universiteit Utrecht
The Innovatieplatform
Lessons for innovators
Tip 1: Negotiateat the gate
Tip 2:Law of Haste
You
Them Hurry No
Hurry
Hurryyou strike a
deal fastyou let them
dance
NoHurry
they let you dance
nothing much happens
Tip 3: Less is more
How to be an innovator?
Train yourself in change
• learn: language, instrument, sport
• www.lifehacker.com
• use open source, a Mac
• train your brain: www.mybraintrainer.com
• be curious: try strange stuff, religions, products
• build a network with other innovators
• (or choose a different study, please)
Charles Leadbeater (www.charlesleadbeater.net)
Reading suggestions• Knoope - Creatiespiraal
• Covey - 7 habits of highly effective people
• Allen - Getting Things Done
• Utterback - Dynamics of innovation
• Christensen - The Innovators Dilemma
• Diamond - Gun, germs & steel & Collapse
• Michael Lewis - Money Ball
• Johnson - Where good ideas come from
• Zuckerman - The greatest trade ever
Enjoy your coffee...
www.nauta.orgTwitter @fnauta
"Stay hungry,stay foolish!"
Universiteit UtrechtUtrecht, 2 maart 2011
Innovating Bureaucracy
Stereotypes
• Good ideas come in a flash of insight
• Good ideas come from R&D-labs
• Government is wasteful
• Business is creative and efficiënt
SKIN
• Police departments mobile communication
• Competing W7
• 240 €Mln wasted
• No bonus for the director
Business
• Former leading B2B supplier worldwide
• New CEO
• Plans to sell off most, Unions beg alternative
• Units compete with outsourcing partners
• $ 400 million savings in 4 years, invested in innovation
• Back in the lead
On a mission:
Create public organizations that out-innovate business
Universiteit UtrechtUtrecht, 2 maart 2011
Innovating Bureaucracy
1. About bureaucracy
2. About innovation
3. Innovating bureaucracies
1About bureaucracy
City Department
Political assistant
Apple
Ministry
ORIGIN
Think Tank
Cinema
Shell
University
PM Office
Provinces Police
Innovative
Inert
Informal Bureaucratic
City Department
PoliticsMinistry
ORIGIN
Think Tank
CinemaShell
University
Provinces
PM Office
Apple
Police
Politics
Bureaucracy
• Hierachy
• Rules
• Specialisation
• Standardization
• Distribution
• Control
➡Slows ideas down
➡Inertia
➡Stove pipes
➡Boredom
➡Politics
➡Risk aversion reward
➡ Not build for innovation
2Innovation
1876 Menlo Park
1940's Science
Public sector innovation
• Low volume research
• Literature emphasizes differences public versus private
• No cross overs between policy sciences and innovation science
• 99,9% of all innovation literature on business
3Innovating bureaucracies
Puzzle mostly solved
• Bureaucracies are great for:
- Scale- Security- Efficiency
➡ Not build for innovation
• But: We have learned how to make them
innovative in past century
Gamechanger
Unit<10k€
Group<25k€
Division<100k€
Board>100k€
Creative competition
• Three competing teams to create creative competition
• Multi-disciplinary teams to overcome stove-pipes
• Pitch to board
• Selection inside company
Ingredients solution
• Make innovation part of the system
• Innovators license to innovate
• Management committed
• Openness
Monday desk
Monday desk
Ingredients solution
• Make innovation part of the system
• Innovators license to innovate
• Management committed
• Openness
Development
Ideas
Selection
Execution
Scaling & diffusion Innovation
process
Governance
Mission & vision
Budget
Selectioncriteria
Review
Openness
Interaction
Colleagues
Partners
ClientsCitizens
Knowledge
Govern-ments
Our goal
• Create innovation taxonomy
• Testing this model in action
• Develop into handbook public sector innovation
• Create public bureaucracies that out-innovate commercial bureaucracies
Where you can join
• Help with the Innovation Taxonomy project
• Join our research through thesis
• Find a good internship in a public organization
• Work as student assistant
Let's change stereotypes
Stay in touch:
- LinkedIn group Public Sector Innovation
- Twitter @fnauta
- Book out end 2011
Thank youwww.nauta.org
www.lectoraatinnovatie.nltwitter: @fnauta