Global capacity interconnections drive business- ptc2013 ben edmond cro

Presented by Ben Edmond, Chief Revenue Officer PTC’13: Capacity, Capability, CollaboraBon

January 20, 2013

InterconnecBons Drive Business: One Marketplace Access Exchange Enables Ubiquity

Extending Network Reach | www.globalcapacity.com

•  Founded in 2006 through a series of strategic mergers:

•  Combined companies represent over 14 years of opera=ng history and more than $400 million of invested capital

•  Acquired by Pivotal Group in 2011, privately held

•  First automated on-‐line access network marketplace

•  Provides innova=ve solu=ons to purpose-‐built integrators, global carriers, managed service providers and enterprise customers globally

•  Headquartered in Chicago, IL with offices in the US and Europe

ü  One Marketplace – TDM And Ethernet

ü  Remote Management and Network

Monitoring Services

ü  Engineering Services

ü  Automated Network Pricing and

LATTIS - Tariff pricing database

Products & Services:

Solutions that streamline the network delivery process

About Us Quick Facts:


•  One Marketplace allows users to…

•  Automate pricing and quo=ng of network access solu=ons.

•  Exponen=ally expands off-‐net access reach to a marketplace of providers.

•  Streamlines the en=re off-‐net process from quota=on to provisioning.

•  Provides market intelligence on all price quotes to iden=fy the strength of suppliers, availability, demand based on region, price compe==veness and inventory through repor=ng plaUorm.

•  Tailor unique business rules to ensure a compe==ve advantage.

•  Carrier specific rates and rules loaded and managed within plaUorm.

One Marketplace Access Exchange connects customers (demand) and providers (network suppliers).

Scalability One Marketplace Access Exchange


Ubiquitous Reach

Automation

Superior Customer Experience

Total Value ProposiBon


•  System Integrators •  Managed Service Providers •  Regional Carriers

•  Local and Rural Service Providers •  Regional / Metro Service Providers •  National and Global Carriers

•  Automated Access Pricing •  Network Interconnection •  Market Intelligence

Accessibility Pricing in Seconds


CapabiliBes Site Search Using Geo-‐loca9on


Full DLR Designs for Each SoluBon


InterconnecBon Technology CapabiliBes – TDM & Ethernet

•  Facili=es Based Architecture to Aggregate and Meet Demand Effec=vely

•  Combined Cisco, Telco Systems and Overture based network

•  Highly scalable Ethernet architecture with network and products focused on MEF compliancy.

•  Over 42 Ethernet Suppliers available in One Marketplace

•  Full Suite of TDM Services from DS1 to OC-‐192 hubs and private line services

•  Ethernet Access Products •  Hubs & End Links

•  Hubs -‐ 1Gig and 10 Gig ENNIs

•  EVCs-‐ star=ng at 2 Mg scaling to 5Gig

•  E-‐Line, E-‐LAN, E-‐Tree and E-‐Access Services

•  Survivability, One Marketplace Access is installed over a resilient architecture.

•  Compe==ve SLAs, One Marketplace Access Services are backed by service credits for outages.

•  Fully Managed Solu=on., One Marketplace Access service s are proac=vely monitored 24x7.

•  Cost-‐Effec=veness. Global Capacity offers flexible bandwidth and pricing op=ons

•  Scalability. Global Capacity will meet your current and future bandwidth requirements


Network Managed Services

•  Real-‐=me, end-‐to-‐end network management, including fault and performance management, and integrated trouble =cke=ng and repor=ng.

•  Network Management Services •  Provide comprehensive fault and network performance management and monitoring

•  Proac=vely monitors and manages end-‐to-‐end network performance

•  Automates trouble =cke=ng and problem resolu=on •  Predic=ve analysis tools •  Advanced repor=ng func=onality

Real Time Network Management – People, Process, and Systems for Excellence


RMS Service Features

•  OSS Database Management •  Asset/Configuration Management •  Customer Operations •  Vendor Operations •  As Built Database •  Service Requirements Files •  Planned Event Records

•  Installation Coordination •  Circuit Data Administration •  Physical Capacity Assessment •  Device Configuration •  Integration Testing

•  Tier II and Tier III Network Issues •  Service Summary Report •  Post-Mortem Analysis •  Chronic Problem Assessment •  Device Integration •  Event Correlation Engineering •  Operations Process Development

•  Call Management •  Case Management •  Customer Issue Follow-up •  Escalation Management •  Vendor Management •  Troubleshooting and Diagnosis •  Planned Event Notification Monitoring

and Intervention

Analysis

Data Management Provisioning

Network OperaBons Center Service Details


PoPPoPPoP

Case 2- US Managed Service Provider

•  Analyzed US network inventory •  Identified optimized design •  Implemented network migration, achieving 92%

cost reduction •  Created 32% excess capacity

Case 1 - Global Carrier Integrator •  Analyzed inventory of 10,700+ circuits •  Identified 28% cost reduction •  Identified 46% excess capacity

Location Facility Allocated Capacity Available Capacity Available CapacityAtlanta OC12 225 111 33%Chicago OC12 227 109 32%Pittsburgh OC12 256 80 24%LA OC12 260 76 23%New York OC12 181 155 46%

1149 531 32%

Network optimization analysis aggregates access network, reducing cost and identifying excess capacity that can be monetized

Network OpBmizaBon


Benefits of One Marketplace

•  Compress sales cycle and Bme to sale with streamlined quo=ng •  Move quoBng process closer to decision makers (i.e. Sales, Opera=ons, Engineering) by automa=ng the process with a single interface

•  Increase close % by delivering compe==ve off-‐net access pricing •  Improve billing resoluBon with ability to track quote to bill and ensure the correct design was ordered

•  Increase visibility into network demand both on and off-‐net with market intelligence reports leveraging data from quote to bill

•  Improved market intelligence for network planning i.e. forecast poten=al new hubs, increase bandwidth, new NNIs

•  Improve efficiency with automated management of off-‐net to on-‐net migra=on planning

•  Manage and reduce costs by scaling business with less opera=ng expense


Global Capacity Proof Points

•  Global Capacity collects and maintains market informa=on on over 2,000 carriers in 195 countries.

•  Global Capacity has automated current pricing for over 19,000 unique rates from 444 carriers in 75 countries, represen=ng over 95% of the world GDP.

•  Global Capacity maintains loca=on data for more than 27 million validated sites in 132 countries.

•  Global Capacity Processes over 450,000 price quotes per month, represen=ng over $8 billion annualized demand.

•  Global Capacity proac=vely monitors and manages over 10,100 circuits for faults and performance using automated event correla=on and integrated =cke=ng.

•  Global Capacity Services over 275 customers.


TesBmonials and Awards

“Global Capacity offers us a reliable, automated platform that gives us access to competitive network quotes in real-time. This allows us to be more responsive and accurate in supporting our customers, while also increasing the conversion of quotes to orders. Furthermore, we have reduced our costs to quote, achieving greater ROI for our overall business.” - Beth Tyebjee, Vice President of Marketing, MegaPath

"Global Capacity’s One Marketplace Access Exchange allows us to migrate from an inefficient manual pricing process that was dependent on our own information and supplier relationships to now utilizing an automated process that leverages access to an entire marketplace of knowledge about network location and pricing. This solution saves us time and money while ensuring we receive accurate pricing on a variety of viable network solutions for our customers, which improves our revenue stream by winning additional business.” - President of Sales & Marketing, FiberLight

“Sidera Networks continues to look for ways to improve speed, flexibility, and cost control in our off-net strategy. The One Marketplace Access Exchange platform offers all three, with the significant added benefit of leveraging Global Capacity’s network optimization tools and intelligence to drive cost out of our existing business.” - Mike Sicoli, CEO of Sidera Networks

Best Technology Partner by Capacity Magazine Capacity Magazine’s editor, Alex Hawkes, “This award pays tribute to Global Capacity’s One Marketplace and its ability to help carriers buy and sell more competitively. The judging panel was highly impressed with the platform’s huge growth in the last 12 months. I would like to congratulate Global Capacity for winning the Capacity award for Best Technology Partner.”

Thank you

www.globalcapacity.com | [email protected] Follow us @Global_Capacity

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Global capacity interconnections drive business- ptc2013 ben edmond cro