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STATE OF MINNESOTA DISTRICT COURT COUNTY OF HENNEPIN FOURTH JUDICIAL DISTRICT Case Type: Civil (Consumer Protection) State of Minnesota by its Attorney General, Lori Swanson, Plaintiff, vs. American Group US, Inc.; The Legacy Firm Corp.; and Ornella A. Hammerschmidt, Defendants. Court File No. ________ COMPLAINT The State of Minnesota by its Attorney General, Lori Swanson, for its Complaint against Defendants American Group US Inc., The Legacy Firm Corp., and Ornella A. Hammerschmidt, alleges as follows: INTRODUCTION 1. Defendants American Group US, Inc. and the Legacy Firm Corporation and one of their principal agents, Ornella A. Hammerschmidt, cheat Spanish-speaking immigrants out of thousands of dollars in fees charged for legal work on immigration matters that Defendants are not lawfully permitted to perform because they are not attorneys or law firms. Among other things, Defendants charged impoverished immigrants thousands of dollars in fees for immigration legal services they were not legally authorized to provide, took money from clients for services that were not provided or that were delayed for lengthy period of times, and prepared immigration paperwork with errors or falsified signatures or information of the clients. Defendants’ practices caused financial harm to clients and in some cases unnecessarily delayed Filed in Fourth Judicial District Court 5/13/2014 8:30:05 AM Hennepin County Civil, MN 27-CV-14-7627

Hammerschmidt Complaint

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Page 1: Hammerschmidt Complaint

STATE OF MINNESOTA DISTRICT COURT COUNTY OF HENNEPIN FOURTH JUDICIAL DISTRICT

Case Type: Civil (Consumer Protection)

State of Minnesota by its Attorney General, Lori Swanson,

Plaintiff,

vs. American Group US, Inc.; The Legacy Firm Corp.; and Ornella A. Hammerschmidt,

Defendants.

Court File No. ________

COMPLAINT

The State of Minnesota by its Attorney General, Lori Swanson, for its Complaint against

Defendants American Group US Inc., The Legacy Firm Corp., and Ornella A. Hammerschmidt,

alleges as follows:

INTRODUCTION

1. Defendants American Group US, Inc. and the Legacy Firm Corporation and one

of their principal agents, Ornella A. Hammerschmidt, cheat Spanish-speaking immigrants out of

thousands of dollars in fees charged for legal work on immigration matters that Defendants are

not lawfully permitted to perform because they are not attorneys or law firms. Among other

things, Defendants charged impoverished immigrants thousands of dollars in fees for

immigration legal services they were not legally authorized to provide, took money from clients

for services that were not provided or that were delayed for lengthy period of times, and prepared

immigration paperwork with errors or falsified signatures or information of the clients.

Defendants’ practices caused financial harm to clients and in some cases unnecessarily delayed

Filed in Fourth Judicial District Court5/13/2014 8:30:05 AM

Hennepin County Civil, MN

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clients’ immigration matters or potentially subjected clients to immigration violations. The State

of Minnesota, by its Attorney General, brings this enforcement action to enforce Minnesota state

law, to stop Defendants’ unlawful practices, and to obtain restitution for injured consumers.

PARTIES

2. Lori Swanson, the Attorney General of the State of Minnesota, is authorized

under Minnesota Statutes chapter 8, including sections 8.01, 8.31, and 8.32 (2013), and under

Minnesota Statutes sections 325D.45, 325E.031, 325F.70, and 481.02 (2013), and has common

law authority, including parens patriae authority, to bring this action on behalf of the State of

Minnesota and its citizens to enforce Minnesota law.

3. Defendant Ornella Angelina Hammerschmidt (hereinafter “Defendant

Hammerschmidt”) resides at 6428 Oxford Ave. S, Shakopee, Minnesota 55379. Defendant

Hammerschmidt’s maiden name is Nuccio. Defendant Hammerschmidt is not licensed to

practice law in Minnesota or in any of the other 49 United States. Defendant Hammerschmidt is

a principal agent of American Group, and The Legacy Firm. At all times material hereto,

Defendant Hammerschmidt has acted as an agent of Defendant businesses.

4. Defendant American Group US, Inc. (“American Group”) is not registered as a

Minnesota corporation or as a foreign corporation doing business in Minnesota. American

Group was incorporated by an individual named Antonino Nuccio. American Group has been

registered as a Florida for-profit corporation but its status is listed as “inactive” on the Florida

Secretary of State’s website. Its principal place of business and mailing address is listed as

13750 W. Colonial Dr. Pnb 350 213, Winter Garden, Florida 34787, although American Group

has operated at the business address of 205 South Lewis Street, Suite 106, Shakopee, Minnesota

55379 (hereinafter “Lewis Street”). American Group has also used a UPS store address located

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at 1160 Vierling Drive #329, Shakopee, Minnesota 55379 (hereinafter “Vierling Drive”). The

email address [email protected] has been used to conduct business at American Group.

Defendant Hammerschmidt is married to a person named Mark Hammerschmidt.

5. “The Legacy Firm Corp. DBA Liberty Tax Service” filed a Certificate of

Assumed Name with the Minnesota Secretary of State on January 12, 2013. The Certificate of

Assumed Name provided the principal place of business address as 7820 Portland Avenue South,

Bloomington, Minnesota 55420 (“Portland Avenue”). The name on the signature of the

Certificate of Assumed Name is Antonino Nuccio. Defendant The Legacy Firm Corp. d/b/a The

Legacy Firm Corp DBA Liberty Tax Service (“Defendant Liberty Tax Service”) has operated at

the business address of 7820 Portland Avenue South, Bloomington, Minnesota 55420 (“Portland

Avenue”).

6. Defendants American Group US, Inc. and The Legacy Firm Corp. are collectively

hereinafter sometimes referred to as “Defendant businesses.”

JURISDICTION AND VENUE

7. This Court has subject matter jurisdiction over this action pursuant to Minnesota

Statutes sections 8.01, 8.31, 319B.01 to 319B.10, 325D.43 to 325D.48, 325E.031, 325F.68 to

325F.70, and 481.02.

8. This Court has personal jurisdiction over Defendants because they reside and do

business in Minnesota and have committed acts causing injury to persons in Minnesota.

9. Venue in Hennepin County is proper under Minnesota Statutes section 542.09

because the cause of action arose, in part, in Hennepin County.

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FACTUAL BACKGROUND

10. Immigration rules and proceedings are complex and technical. Incorrect or false

information on a form, or missing a hearing or deadline, can be the difference between an

individual’s eligibility to stay in the United States and deportation. Failing to include pertinent

information—such as criminal histories—on immigration applications can threaten public safety

by allowing dangerous individuals who are not eligible to remain in this country to stay in the

United States.

11. Under Minnesota and federal law, only licensed attorneys are allowed to provide

legal advice on immigration matters.1 Selecting, preparing, or submitting forms seeking

immigration benefits constitutes legal advice. Minnesota statutes preclude non-attorneys from

selecting, preparing, or submitting forms seeking immigration benefits, Minn. Stat. § 325E.031,

subd. 3. (2013) or from engaging in the practice of law. Minn. Stat. § 481.02, subd. 1, 2 (2013).

With limited exceptions not applicable here, federal laws and regulations also prevent non-

attorneys from providing legal advice about immigration matters, including selecting, preparing,

or submitting forms seeking immigration benefits. See 8 C.F.R. § 1.1 (2013); 8 C.F.R. §§ 292.1,

1292.1 (2013). Numerous courts have held that providing legal advice—which includes

selecting, preparing or submitting forms to the Bureau of U.S. Citizenship and Immigration

Services (“USCIS”) or immigration courts—constitutes the unauthorized practice of law. See,

e.g., Ind. ex rel. Ind. State Bar Ass’n v. Diaz, 838 N.E.2d 433, 437-38 (Ind. 2005); Attorney

Grievance Comm’n v. Brisbon, 31 A.3d 110, 118 (Md. 2011); Unauthorized Practice Comm.,

1 Narrow exceptions to this rule exist, including for persons accredited by the Board of Immigration Appeals (“BIA”), but none of the exceptions apply here. Defendants are not accredited by the BIA.

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State Bar of Tex. v. Cortez, 692 S.W.2d 47, 50 (Tex. 1985); see also FTC v. Loma Int’l Bus.

Group Inc., No. 1:11-cv-01483, at *2, 7 (D. Md. June 5, 2013).

I. THE DEFENDANTS EXPLOIT IMMIGRANTS WHO ARE UNLIKELY TO COMPLAIN OF

BEING SCAMMED.

12. Until 2009, Defendants operated their immigration services business in Florida.

In 2009, Defendant Hammerschmidt pled guilty to making a false statement in an Immigration

Petition, in violation of 18 U.S.C. §§ 1546(b)(3) and (2). Defendant Hammerschmidt was

sentenced in accordance with that plea in the United States District Court for the Middle District

of Florida.

13. In approximately 2010, Defendants began operating American Group at the Lewis

Street address in Shakopee, targeting Spanish-speaking immigrants in Minnesota. American

Group offered legal and immigration services to Minnesota residents, many of whom do not

speak English as their first language.

14. In February 2012, the IRS executed a search warrant at American Group’s office

pursuant to allegations that American Group submitted false and fraudulent income tax returns

on behalf of Minnesota residents, according to public news reports. Thereafter, Defendants

moved their business office to the Portland Avenue address and began using different business

names, including The Legacy Firm, Corp.

A. Defendant Hammerschmidt—Who Is Not An Attorney—Falsely Represents That She Can Provide Legal Services That Only A Lawyer Is Authorized To Provide.

15. Defendant Hammerschmidt is not licensed to practice law anywhere in the United

States, including Minnesota. Defendant Hammerschmidt does not disclose that she is not a

licensed attorney and is not competent or authorized to provide legal services. Defendants do not

disclose that none of their businesses are law firms that can provide legal services.

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16. To the contrary, Defendants falsely told many clients that Defendant

Hammerschmidt was an attorney and otherwise held hers out as an attorney. For example,

Minnesota consumers with initials N.C., R.H., L.M., J.P., J.A., and M.E. all report that

Defendant Hammerschmidt told them that she was an attorney.

17. Defendants misled many clients about Defendant Hammerschmidt’s capabilities,

in part by providing a business card stating that Defendant Hammerschmidt was an

“International Attorney.” This business card is attached as Exhibit A to this Complaint. The

reverse side of Defendant Hammerschmidt’s business card listed her purported legal services,

including “U.S. Citizenship Services, Green Card Services, Family Petitions, National Visa

Center, US Entry Waivers, Deportation Hearings, Bond Hearings, Translations and Interpreter,

Notary Public Services, [and] Criminal Defense.” For example, consumers A.C., N.C., R.H.,

B.R., and M.E. all report receiving the business card of Defendant Hammerschmidt that claims

she is an “International Attorney.” Defendant Hammerschmidt also advertised herself as an

“Attorney” in the Minneapolis-St. Paul area through a LinkedIn profile available online. This

LinkedIn profile is attached as Exhibit B to this Complaint.

18. Other documents used by Defendants sometimes held out Defendant

Hammerschmidt as an attorney. For example, J.P. was presented a retainer agreement with

letterhead of American Group US, Inc. The bottom of the agreement listed “O. Angelina

Hammerschmidt” as one of the individuals listed as “Attorneys at Law for American Group Us.”

This retainer agreement is attached as Exhibit C to this Complaint. Another document received

by J.P. purports to list “Items needed to show continuous physical residence in the United State

[sic] for at least ten years” and lists “O. ANGELINA HAMMERSCHMIDT” as one of the

individuals following the word “ATTORNEY.” This document is attached as Exhibit D to this

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Complaint. A document provided to M.S. lists Defendant Hammerschmidt as an “Immigration

law specialist.”

19. Despite Defendant Hammerschmidt not being a licensed attorney, Defendants,

through Defendant Hammerschmidt, provided legal advice to clients, including advice as to

which immigration benefits the client should pursue. For example, A.C. states that Defendants

told her that she would qualify for Deferred Action for Childhood Arrivals (“DACA”) and

charged $5,000 for DACA petitions for A.C. and her husband. N.C. states that Defendants told

her that she would qualify for a U visa, which would allow her to remain in the United States.

20. Defendants required some of their clients to sign retainer agreements for their

legal services. Language in the retainer agreements suggested that the contract was between the

consumer and the business American Group US, Inc. or The Legacy Firm, Inc., even though

these businesses were not law firms, did not employ attorneys, and were not registered or

otherwise organized as professional corporations authorized to practice law in Minnesota.

21. As a non-lawyer, Defendant Hammerschmidt cannot appear on behalf of clients in

court. See Minn. Stat. §§ 325E.031 subd. 3, 481.02, subd. 1; 8 C.F.R. § 1.1. Defendants

nevertheless led some clients to believe that they would represent them in court or before

government agencies and then often deceived them about why she did not appear. When some

clients questioned the reason Defendant Hammerschmidt failed to appear at a hearing,

Defendants stated that she was too busy. For example, Defendant Hammerschmidt told M.G.

that she could not attend a hearing in support of her petition for a restraining order because she

had other court hearings and commitments. Similarly, although B.T. had paid Defendants for

legal services that included attending B.T.’s citizenship ceremony, when B.T. and her husband

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called to notify Defendants of the date and time of the ceremony, Defendant Hammerschmidt

told them that she would probably not attend because she was busy.

22. Receipts for legal services were often provided to clients on both American Group

and Legacy Firm letterhead. These documents reflect that Defendants often charged individuals

money for “immigration fees” and “immigration office fees” that were not performed by an

attorney licensed to practice law in Minnesota. Many of the fees charged by Defendants were for

services that included completing and submitting immigration applications, communicating with

courts, and providing immigration-related legal advice that were not provided by an attorney

licensed to practice law in Minnesota. For example, I.A., N.C. and A.C. all report being charged

for meetings that Defendants described as legal consultations.

23. Because the provision of certain types of immigration services constitutes the

practice of law and because the provision of immigration services may be subject to abuse and

fraud, Minnesota law requires that persons who perform non-legal immigration assistance

services who are not attorneys to post a notice to that effect. Defendants did not comply with

Minnesota’s requirements for posting notice that they are not attorneys. For example, P.R. and

R.C. report going to Liberty Tax but never seeing a posted sign that stated Defendant

Hammerschmidt is not an attorney. An ex-employee of Defendants reports that she never saw

such a notice at Defendant businesses in the nearly three years she worked there.

24. Contrary to Minnesota law, Defendants did not use contracts that explained the

services that would be performed, that identified all fees that would be charged, and that

disclosed that documents submitted in support of immigration applications may not be retained

for any purpose. For example, the retainer agreement with which J.P. was presented describes

only representation in his immigration court proceedings, but J.P. reports that he had paid

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Defendants for additional immigration services, including applying for a work permit. A.C.

reports receiving an invoice that lists amounts for services described only as “Immigration Fees.”

R.H. reports that before his third immigration court hearing, Defendant Hammerschmidt told him

that this was the hearing where the judge would decide whether he could be a permanent resident

and that R.H. needed to pay Defendants all of the money he owed before that hearing. When he

got to the hearing, R.H. was told by the judge that his attorney had been notified that the hearing

had been cancelled.

25. Defendants did not always promptly return documents upon request. P.R. and

R.C. report that they asked Defendants to return an original birth certificate and original marriage

certificates but Defendants said that they did not have them. Defendant Hammerschmidt told

P.R. that Defendants had already given the documents back, but P.R. reports that this was not

true. M.S. reports that Defendants told one client who requested her file that she must wait 30

days before Defendants would return the file.

26. Defendants gave legal advice concerning immigration matters and assisted with

the selection, preparation, and filing of immigration forms. For example, A.C. reports seeing

Defendant Hammerschmidt prepare her Deferred Action for Childhood Arrivals (“DACA”)

petition. M.E. reports that in January of 2014, Defendants said that Defendant Hammerschmidt

would submit a petition for M.E. to become a citizen. M.G. reports that her file from Defendants

contained prepared immigration applications for her, including a I-918, I-192, I-765, and G-28.

B. Defendants Deceptively Associated With A Licensed Attorney And Exploited That Relationship To Further Their Scheme.

27. To facilitate their scheme, Defendants deceptively associated with a Minnesota

attorney, Jennifer Casanova, and misrepresented that relationship in an attempt to legitimize

Defendants’ unlawful business.

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28. Ms. Casanova has a criminal defense practice called Casanova Criminal Defense.

Ms. Casanova agreed that Defendants could serve as a referral source in about 2010 for clients

who needed criminal and in-court immigration legal services. Ms. Casanova states that she had

no ownership or control of the Defendant businesses and did not pay anyone at the Defendant

businesses for performing work (except for a nominal payment on one occasion for interpreting a

conversation with a client at a county jail).

29. Defendants sometimes tried to make it falsely appear to clients and courts that

clients were receiving services from Jennifer Casanova, while these clients were instead being

provided legal services by the Defendants. For example, retainer agreements used by the

Defendants included the following language:

Retainer Agreement

The agreement hereby confirms the engagement of American Group US, INC and/or Jennifer L. Casanova for [name of client] in the case of U.S. Citizenship and Immigration Services vs. [alien identification number]. Legal services will be performed upon the payment of a non-refundable flat fee . . . .

Jennifer L. Casanova Esq. and The Legacy Firm, Inc.

Retainer Agreement

The agreement hereby confirms the engagement of The Legacy Firm, Inc. and Jennifer L. Casanova legal counsel for in the case of United Stated [sic] Department of Justice v. [name of client.] Legal services will be performed upon the payment of a non-refundable flat fee . . . .

Attached as Exhibit E to this Complaint is a retainer agreement used by Defendants.

30. Ms. Casanova states that she has discovered numerous retainer agreements that

purport to be retainer agreements between her and individuals that she has never met and with

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whom did not enter into such agreements or authorize anyone to enter into such agreements on

her behalf.

31. Defendants deceived many of their clients about their relationship with Ms.

Casanova. In some instance, clients state that they did not know Ms. Casanova would be

representing them until she appeared at their court hearing. B.R. reports that he expected

Defendant Hammerschmidt to attend his immigration hearing and was surprised when Ms.

Casanova attended. P.R. and R.C. were waiting for Defendant Hammerschmidt at the

courthouse for R.C.’s immigration hearing when P.R. received a call from Defendant

Hammerschmidt stating that Ms. Casanova was waiting for them on another floor. When P.R.

told R.C. about the conversation, R.C.’s response was, “Who is Jennifer?”

32. Despite Defendants’ representations to government officials, courts, and clients

that Ms. Casanova was involved, some clients’ legal and immigration services were not

performed by Ms. Casanova. In August 2013, Ms. Casanova went to Defendants’ office. There,

she states that she discovered files regarding immigration matters in which her name appeared as

an attorney for individuals whom she had never met, never agreed to represent, and for whom

never performed or directed legal work. Ms. Casanova states that she found signatures of her

name in those files that were not signed by her.

33. M.S., an ex-employee of Defendants, reported hearing Defendant

Hammerschmidt identify herself as Ms. Casanova over the phone to United States Citizenship

Immigration Services (“USCIS”), Immigration and Customs Enforcement (“ICE”) or

immigration court officials on numerous occasions. M.S. reports that she also saw Defendant

Hammerschmidt sign documents using Ms. Casanova’s name that were submitted to USCIS and

immigration court. Y.A. reports seeing Defendant Hammerschmidt sign Ms. Casanova’s name

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to a retainer agreement. A.C. reports seeing Defendant Hammerschmidt list Ms. Casanova as the

person who prepared her DACA petition.

34. Ms. Casanova reports being aware of over 40 individuals where her name was

associated with legal representation but whom she had never met, never agreed to represent, and

for whom she never performed or directed legal work. Ms. Casanova has been contacted by the

immigration court and other attorneys and believes that her name was associated with

representation of many more individuals who she has not yet identified.

35. In fall 2013, Ms. Casanova sent letters to several of Defendants’ victims that she

had become aware of that she was not their attorney and that she was no longer associated with

Defendant Hammerschmidt or her businesses. Ms. Casanova states that she informed those

clients that Defendant Hammerschmidt was using Ms. Casanova’s signature and attorney

information to submit documents to government agencies and courts without Ms. Casanova’s

knowledge or authorization. Even after Ms. Casanova told clients that she was no longer

associated with Defendants, Defendants continued to provide some legal services to Minnesota

residents. For example, N.M.’s petition for a divorce was not filed in Minnesota state court until

March of 2014. Similarly, M.E. reports that Defendants said that they would submit a petition

for M.E. to become a citizen in January of 2014.

C. Defendants Engaged In Other Deceptive And Fraudulent Activity. 36. Some clients paid money to Defendants for legal services that were not provided.

For example, I.A. paid a down payment to Defendants to represent him in an immigration matter.

But on the day of his hearing, no one showed up to represent him and he had to appear before the

immigration judge alone. I.A. reports that he was nervous and scared and was uneasy about

being in the courtroom, so he did not tell the judge that Defendant Hammerschmidt had agreed to

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represent him in the hearing. Similarly, C.A. paid for Defendants to file an application for a

work permit for his daughter but she did not receive the permit or even a receipt notice that the

application had been filed.

37. Defendants also charged fees for some services that should not have been

provided. For example, M.G. paid Defendant The Legacy Firm to prepare and file a U visa

application form but later, on advice of another attorney, M.G. withdrew that immigration form

due to inaccuracies in the document.

38. Defendants also sometimes charged excessive amounts for “court filing fees” that

did not reflect the true cost of such fees or were otherwise questionable. For example, N.C.

reports that Defendants charged her more than $2,000 to obtain a certified copy of a police

report. C.A. was told the filing fee for a work permit would be $475 but when he went to

American Group US Inc. to pay the fee, he was instructed by Defendants to leave a blank check,

which was completed and cashed for $600.

39. In some cases, after a client began paying Defendants, Defendants did not provide

a full accounting for their charges or asked for more money for unclear reasons. J.P. reports that

after hiring American Group for representation, Defendant Hammerschmidt called him on the

phone to ask for more money, which he paid when requested because he needed his work permit.

R.H. states that he paid more than $12,000 for legal services from American Group over three

years but did not always understand why Defendants wanted more money or what he was

supposedly paying for.

40. Defendants often charged thousands of dollars for legal services. One couple paid

Defendants more than $10,000 for legal services in their immigration matters. Over a period of

three years, Defendants charged one family approximately $15,000 for immigration-related legal

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services. The family—a mother, father, and two-year-old daughter—had been living in a mobile

home, but could no longer afford to live there after paying their legal bills. The family was

forced to move several times while they looked for affordable housing. At one point, the family

was offered a room by someone. Because they did not own a bed, they slept on the floor. The

mother remembers her daughter begging for food because she was hungry.

41. Defendants suggested to some clients who had difficulty paying for immigration

and legal services that they should hire Defendants to prepare their taxes. In many cases, clients’

tax refunds would be mailed to and deposited directly into the accounts owned by Defendants

and used to fund the legal services.

42. Some of Defendants’ victims were afraid to ask for their money back because

they feared that the Defendants would call the police or immigration officials. At one point,

Defendant Hammerschmidt threatened a client who was late with his payment by saying “[d]on’t

stop making your payments or I will get you.”

43. Defendants did not always provide full refunds immediately upon request.

44. Some of the services performed by Defendants contained errors. For example,

N.C. reports that a translation of a birth certificate prepared by The Legacy Firm contained

errors, including misspelling N.C.’s name, giving the wrong time of birth, and listing the wrong

gender.

II. DEFENDANTS HARM CONSUMERS THROUGH THEIR UNLAWFUL PROVISION OF LEGAL

SERVICES AND BY THEIR DECEPTIVE AND FRAUDULENT PROVISION OF IMMIGRATION

SERVICES. 45. Submitting forms with forged signatures or false information can cause a person

who is otherwise eligible to remain in the United States to become ineligible and to be deported.

Defendants prepared some documents that victims claim contain signatures of their name that

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they did not sign. For example, N.M. states that a document was filed in Minnesota district court

with a signature with her name dated March 11, 2014 that was notarized by Mark

Hammerschmidt, who is an agent of Defendant businesses. But N.M. states that she did not sign

a document on that date and has not seen Mr. Hammerschmidt since December of 2012.

Similarly, J.E. states that three immigration forms each contained a signature of his name that he

did not sign. In fact, J.E. has a hyphenated last name and reports that he generally does not use

the last part of his hyphenated name in his signature. But both portions of his hyphenated last

name appear in all three of those forms.

46. Some of the legal services performed by Defendants were performed inaccurately

or incorrectly by Defendants. For example, M.S. reports that she informed Defendant

Hammerschmidt that facts in documents Defendants prepared for M.S.’s asylum application

were untrue, but Defendant Hammerschmidt advised her to submit the forms regardless. B.R.

reports that a Letter of Pardon was filed with USCIS on his behalf but that he did not prepare the

letter, which contains inaccuracies including incorrectly describing him as a “father” when he

has no children. Y.A. was not informed about an upcoming hearing date by Defendants and

missed the court hearing. J.P. reports being asked to pay the application fee for his work permit

twice. Even though J.P. had proof that he had paid the first fee, he states that Defendants paid

for the second fee and then demanded all of the cash in J.P.’s wallet, which he provided. J.P.

later discovered that the work permit he applied for had been issued with a wrong name.

47. Some of the “legal services” performed by Defendants were done so only after

delay. For example, M.E. reports that in October 2011, her family paid for Defendants to help

her father apply for U.S. citizenship. Approximately a year and a half later, M.E. called

Defendant Hammerschmidt and said the family was frustrated because they had not heard

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anything about her father’s citizenship application. Shortly after M.E.’s complaint, her father

received his first letter regarding her father’s citizenship application. M.E. has now learned that

it takes at least ten years after her father’s citizenship was granted before her petition may be

granted; thus, the approximate two year delay affected not only her father’s immigration status,

but M.E.’s immigration status as well. Similarly, N.M. reports signing the petition for her

divorce in December 2012, but states that the petition was not filed in Minnesota state court until

March of 2014, after N.M. contacted Defendant businesses numerous times asking about the

status of her divorce. A.C. reports frequently calling Defendant Hammerschmidt about the status

of her case because she had not received any paperwork from immigration officials only to be

told to continue to wait.

48. Defendants have provided incorrect legal advice to some clients. For example,

M.S. reports that Defendants had provided advice that a criminal plea would not have adverse

immigration consequences when, in fact, the plea prevents M.S. from pursuing two options for

legal status that would otherwise be available to her. J.A. reports that Defendants told him he

would be eligible for an I-601 waiver but that later another attorney told him that this was not

true.

49. Other examples of the harm caused by the Defendants includes but is not limited

to the following:

J.P. estimates that he paid approximately $5,800 to American Group for immigration services. J.P. stated that Defendant Hammerschmidt would call him on the phone and tell him that he needed to pay more money or Defendants would not continue to work on his case. Because J.P. needed his work permit, he continued making payments to Defendants. After he hired a new attorney, J.P. discovered that the work permit he was waiting for had been issued, but in the wrong name. J.P. also learned that he could still be deported.

After stating to M.E.G. that Defendant Hammerschmidt was an attorney, Defendants submitted several immigration applications on behalf of M.E.G. and charged her

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approximately $7,000. Later, M.E.G.’s phone calls were not being returned and she could not find out about her immigration application’s status. Eventually, M.E.G. got a copy of her file and discovered that numerous forms that had been submitted on her behalf and that someone else had signed her name without her permission. M.E.G. discovered from her new attorney that forms that had been submitted on her behalf were not completed correctly. M.E.G.’s new attorney told her that her U visa application needed to be withdrawn because of the mistakes by the Defendants and because it was not signed by her.

Y.I.A.A. contacted Defendant American Group US, Inc. for help applying for asylum. Although Y.I.A.A.’s father paid $600 for a work permit on behalf of Y.I.A.A., Y.I.A.A. never received a receipt for a work permit filing and never received a work permit. Y.I.A.A. questions whether The Legacy Firm even filed a work permit on her behalf. When Y.I.A.A. obtained a new attorney, Y.I.A.A. discovered that Y.I.A.A. had missed a hearing on December 16, 2013 of which Defendants had never apprised her. Because Y.I.A.A. had not attended that hearing, she was ordered to be removed from the United States.

L.M. reports that because of the legal bills for immigration services, her family had difficulty finding a safe place to live. L.M. reports that in one of the places they were forced to move while paying money to Defendants for legal services, her daughter became the victim of a terrible crime. L.M. reports that the stress of the situation with the Defendants has affected her health.

B.R. reports that when his wife was pregnant, she called Defendants to ask for their money back because payment for her services had caused them financial strain. B.R. reports that Defendant Hammerschmidt yelled at his wife.

P.R. and R.C. report that R.C.’s immigration case could not be closed because the judge had not been presented with a letter of approval for an immigration application that a person in the courtroom said had been approved but that Defendants never provided to R.C. or the court. P.R. and R.C. still have not received the letter.

COUNT I

VIOLATION OF IMMIGRATION SERVICES STATUTE (ALL DEFENDANTS)

50. The State re-alleges all prior paragraphs of this Complaint.

51. Minnesota Statutes section 325E.031 prohibits non-lawyers from providing legal

services except in very limited circumstances, such as non-lawyers working under the direction

of attorneys. The services that a non-lawyer cannot perform include preparation and submission

of forms to the Immigration and Naturalization Service and the Board of Immigration Appeals.

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Specifically, subdivision 3 of section 325E.031 provides that “Any person who provides or

offers to provide immigration services” may not “give any legal advice concerning an

immigration matter of perform an act constituting the practice of immigration law as defined in

Code of Federal Regulations, title 8, section 1.1 (i) . . . .” Minn. Stat. § 325E.031, subd. 3. That

provision of the Code of Federal Regulation defines “practice” as follows: “the act or acts of any

person appearing in any case, either in person or through the preparation or filing of any brief or

other document, paper, application, or petition on behalf of another person or client before or

with the Service, or any officer of the Service, or the Board.” 8 C.F.R. § 1.1 (2013). Chapter

325E.031 also prohibits persons providing immigration assistance services from other activities,

including representing, holding out or advertising “other titles or credentials in any language . . .

that could cause a customer to believe that the person possesses special professional skills or is

authorized to provide advice on an immigration matter.”

52. The statute also states that such persons cannot “represent, hold out or advertise,

in connection with the provision of assistance in immigration matters, other titles or credentials

in any language, including, but not limited to, “notary public” or “immigration consultant,” that

could cause a customer to believe that the person possesses special professional skills or is

authorized to provide advice on an immigration matter. Minn. Stat. § 325E.031, subd. 3.

53. Minnesota Statutes section 325E.031, subdivision 2 (2013) requires that any non-

lawyer who offers immigration assistance services provide particularized notice in their place of

business and solicitations. The notice must explain, among other things, that the person is not an

attorney licensed to practice law and may not give legal advice or accept fees for legal advice.

Defendants did not provide the notice required by section 325E.031.

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54. Minnesota Statutes section 325E.031, subdivision 4 (2013) requires that non-

lawyers who perform immigration assistance services use a contract with specific provisions.

The contract must include certain information, including “an explanation of the services to be

performed,” “identification of all compensation and costs to be charged to the customer for the

services to be performed,” and a statement that certain documents may not be retained by the

person for any purpose.

55. Minnesota Statutes section 325E.031, subdivision 6 (2013) provides, in part, “The

penalties and remedies of section 8.31 apply to violations of this section, including a private

cause of action.”

56. Defendants’ conduct described above constitutes multiple, separate violations of

Minnesota Statutes section 325E.031 (2013).

57. Defendants unlawfully gave legal advice concerning immigration matters and

performed acts constituting the practice of immigration law as defined in Code of Federal

Regulations, title 8, section 1.1 (i), (j), (k), or (m). Minn. Stat. § 325E.031, subd. 3.

58. Defendants represented, held out, and advertised, in connection with the provision

of assistance in immigration matters, titles and credentials that could cause a customer to believe

that the person possesses special professional skills or is authorized to provide advice on an

immigration matter.

59. Defendants have made misrepresentations and false statements, directly and

indirectly, to influence, persuade, or induce patronage; have retained compensation for service

not performed; and have on some occasions refused to return documents supplied by, prepared

on behalf of, or paid for by the customer upon the request of the customer.

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60. Defendants failed to provide notice at the places of business as required under

section 325.031.

61. Defendants failed to provide contracts for immigration assistance services that

complied with section 325E.031. Specifically, Defendants failed to provide contracts for

immigration assistance services to Minnesota residents that included an explanation of the

services to be performed, identification of all compensation and costs to be charged to the

customer for the services to be performed, and a statement that documents submitted in support

of an application for nonimmigrant, immigrant, or naturalization status may not be retained by

the person for any purpose, including payment of compensation or costs. Clients’ retainer

agreements used by Defendants also do not include the statement that documents may not be

retained by the person for any purpose.

COUNT II UNAUTHORIZED PRACTICE OF LAW

(ALL DEFENDANTS)

62. The State re-alleges all prior paragraphs of this Complaint.

63. Minnesota Statutes section 481.02 makes it unlawful for persons to engage in the

unauthorized practice of law and prohibits certain behavior. Minn. Stat. § 481.02, subd. 1

(2013). The statute also precludes businesses other than those organized as a professional firm

under chapter 319B from providing legal services. Minn. Stat. § 481.02, subd. 2 (2013). The

Attorney General has authority to enforce Chapter 481.02. Minn. Stat. § 481.02, subd. 8 (2013).

64. Defendant Hammerschmidt’s conduct described above constitutes multiple,

separate violations of Minnesota Statutes section 481.02, subdivision 1 (2013). Defendant

Hammerschmidt, among other things, held herself out as competent and qualified to give legal

advice and counsel to Minnesota residents and for a fee performed legal services for and gave

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legal advice and counsel to Minnesota residents, including the preparation of immigration

applications and other legal instruments and have caused harm to Minnesotans.

65. The Defendant businesses’ conduct also violates Minnesota Statutes section

481.02. Under Minnesota Statutes Chapter 319B, a company that provides professional services

in Minnesota must register to do so in its organizational document. Minn. Stat. § 319B.01 to .03.

Under the law, professional services include legal services. Minn. Stat. § 319B.01. Neither of

the Defendant businesses has been registered to provide professional legal services under

Minnesota Chapter 319B.

66. The Defendant businesses are not organized as an attorney’s professional firm

under Minnesota Statutes chapter 319B and, among other things, have given legal advice or

counsel or performed or furnished legal services in Minnesota; have solicited the public in

Minnesota to permit them to prepare, or cause to be prepared, immigration applications and

forms for Minnesota residents as well as other legal instruments; have held themselves out as

desiring and willing to prepare such documents for Minnesota residents; have acted as being in a

position to supply the services of a lawyer for Minnesota residents; and have engaged in and held

themselves out as being engaged in the business of supplying the services of a lawyer for

Minnesota residents. Through these activities, Defendant businesses have received all or part of

the fees paid by Minnesota residents and have caused harm to Minnesotans. The Defendant

businesses’ conduct described above constitutes multiple, separate violations of Minnesota

Statutes section 481.02, subdivision 2 (2013).

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COUNT III UNIFORM DECEPTIVE TRADE PRACTICES ACT

(ALL DEFENDANTS)

67. The State re-alleges all prior paragraphs of this Complaint.

68. Minnesota Statutes section 325D.44, subdivision 1 (2013) provides, in part:

A person engages in a deceptive trade practice when, in the course of business, vocation, or occupation, the person:

(2) causes likelihood of confusion or of misunderstanding as to the source, sponsorship, approval, or certification of goods or services; (5) represents that goods or services have … characteristics … [or] benefits … that they do not have or that a person has a … status [or] affiliation … that the person does not have; (7) represents that goods or services are of a particular standard, quality, or grade … if they are of another; (13) engages in any other conduct which similarly creates a likelihood of confusion or of misunderstanding.

69. Defendants’ conduct described above constitutes multiple, separate violations of

Minnesota Statutes section 325D.44, subdivision 1. For example, by representing and implying

that Defendant Hammerschmidt is an attorney and that the Defendant businesses are law firms

that can provide legal advice, Defendants caused a likelihood of confusion or of

misunderstanding as to the source, sponsorship, approval, or certification of services; represented

that services have characteristics and benefits that they do not have, or that a person has a status

or affiliation that the person does not have; represented that services are of a particular standard,

quality, or grade when they are of another; and engaged in other conduct which similarly creates

a likelihood of confusion or of misunderstanding. Defendants have further engaged in deceptive

and fraudulent practices in violation of the Uniform Deceptive Trade Practices Act by, among

other things:

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Contractually agreeing to deliver legal services and charging fees for those services but then failing to deliver the promised services or delivering them only after delay;

Submitting signatures that are not authentic to government officials;

Submitting incorrect information to government officials;

Overcharging victims for immigration application fees;

By failing to disclose and omitting material facts, Defendants have further engaged in deceptive

and fraudulent practices in violation of the Uniform Deceptive Trade Practices Act.

COUNT IV PREVENTION OF CONSUMER FRAUD ACT

(ALL DEFENDANTS)

70. The State re-alleges all prior paragraphs of this Complaint.

71. Minnesota Statutes section 325F.69, subdivision 1 (2013) provides:

The act, use, or employment by any person of any fraud, false pretense, false promise, misrepresentation, misleading statement or deceptive practice, with the intent that others rely thereon in connection with the sale of any merchandise, whether or not any person has in fact been misled, deceived, or damaged thereby, is enjoinable as provided in section 325F.70.

72. The term “merchandise” within the meaning of Minnesota Statutes section

325F.69 includes services. See Minn. Stat. § 325F.68, subd. 2.

73. Defendants’ conduct described above constitutes multiple, separate violations of

Minnesota Statutes section 325F.69, subdivision 1. Defendants have engaged in deceptive and

fraudulent practices, and have made false and misleading statements, with the intent that others

rely thereon in connection with the sale of immigration, legal and tax services. Those practices

include making false and misleading statements about services that Defendants were neither

qualified nor competent to provide and that were provided in violation of Minnesota law. By

representing and implying that Defendant Hammerschmidt is an attorney and that the Defendant

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businesses are law firms, Defendants have violated section 325F.69. Defendants have further

engaged in fraudulent practices in violation of the Consumer Fraud Act by, among other things:

Contractually agreeing to deliver legal services and charging fees for those services but then failing to deliver the promised services or delivering them only after much delay;

Submitting signatures that are not authentic to government officials;

Submitting incorrect information to government officials;

Overcharging victims for immigration application fees;

Further, by failing to disclose and omitting material facts, Defendants have further engaged in

deceptive and fraudulent practices in violation of the Consumer Fraud Act.

RELIEF

WHEREFORE, the State of Minnesota, by its Attorney General, Lori Swanson,

respectfully asks this Court to award judgment against Defendants as follows:

1. Declaring that Defendants’ acts described in this Complaint constitute multiple,

separate violations of Minnesota Statutes sections 325D.43 to 325D.48, 325E.031, 325F.68 to

325F.69, and 481.02;

2. Enjoining Defendants and their employees, officers, directors, agents, successors,

assignees, affiliates, merged or acquired predecessors, parent or controlling entities, subsidiaries,

and all other persons acting in concert or participation with them from violating Minnesota

Statutes sections 325D.43 to 325D.48, 325E.031, 325F.68 to 325F.69, and 481.02;

3. Awarding judgment against Defendants for civil penalties pursuant to Minnesota

Statutes section 8.31, subdivision 3, for each separate violation of Minnesota Statutes sections

325D.43 to 325D.48, 325E.031, 325F.68 to 325F.69, and 481.02;

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4. Awarding judgment against Defendants for restitution under the parens patriae

doctrine, the general equitable powers of this Court, Minnesota Statutes section 8.31, and any

other authority, for all persons injured by Defendants’ acts described in this Complaint;

5. Awarding the State its costs, including costs of investigation and attorneys’ fees,

as authorized by Minnesota Statutes section 8.31, subdivision 3a; and

6. Granting such further relief as the Court deems appropriate and just.

Dated: May 13, 2014 Respectfully submitted,

LORI SWANSON Attorney General State of Minnesota NATHAN BRENNAMAN Deputy Attorney General /s/ Jennifer Yatskis Dukart JENNIFER YATSKIS DUKART Assistant Attorney General Atty. Reg. No. 0388616 445 Minnesota Street, Suite 1200 St. Paul, Minnesota 55101-2130 (651) 757-1352 (Voice) (651) 296-1410 (TTY) ATTORNEYS FOR PLAINTIFF STATE OF MINNESOTA

MINN. STAT. § 549.211 ACKNOWLEDGMENT

The party or parties on whose behalf the attached document is served acknowledge through their undersigned counsel that sanctions may be imposed pursuant to Minn. Stat. § 549.211 (2013). Dated: May 13, 2014

/s/ Jennifer Yatskis Dukart Jennifer Yatskis Dukart

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COMPLAINT EXHIBIT A

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COMPLAINT EXHIBIT B

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COMPLAINT EXHIBIT C

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COMPLAINT EXHIBIT D

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COMPLAINT EXHIBIT D

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COMPLAINT EXHIBIT E

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