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HCL: Pioneers of Modern Computing
11 November 2009
"Any sufficiently advanced technology is indistinguishable from magic."- Arthur C. Clarke
Building Technologies of the Future
2
What’s inside
� About the HCL journey………….………..……………3-6
� Snapshot of the enterprise
� HCL Firsts
� The three eras of HCL Technology
� The bottom-line …………………………………………6-11
� HCL Business Model
� HCL Technologies
� HCL Infosystems
� The differentiating factors
� Partnerships
� Strategic Acquisitions
� Exploring further…………………………………………12-13
� Latest news of HCL
� HCL Cares
3
Employees60,000
Financials
Operations spanning 26 countries
Global Presence
USA, UK, Finland, Poland, Puerto Rico, Brazil, China,
Malaysia, Singapore, Australia, Czech and India
Delivery Facilities
HCL - Snapshot
Offices in 170 cities,500 points of presence reaching 4,000 towns
India Presence
93,000 outlets in over11,000 towns
Distribution Network
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HCL Technologies
Global Market Focus
HCL Infosystems
Indian Market Focus
Hardware, System Integration, Networking Solutions, Managed ISP Services, Homeland Security & ICT
Distribution
Product Engineering & R&D, Enterprise & Custom Applications, Enterprise
Transformation Services Infrastructure Management, & BPO Services
4
HCL Firsts
1st IT major to start mainstream advertising
1st offshore site started in Belfast - laying the foundations of GDM
1st truly indigenous computer 8C. Shipped same time as Apple, three years before IBM PC.
1st home computer for India – “The Beanstalk”
1st to value employees over customers
1st to cross the 100,000 unit milestone in the Indian Desktop PC market.
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1st to engage in mature global partnerships
1st to offer multi-service delivery
5
HCL in Technology: the three eras
1976 - Making Dreams a Reality Hindustan Computers Ltd. is born
1970s & 80s - The Pioneering Years
Develops the first indigenous micro-computer at the same time as Apple and 3 years before IBM's PC in 1978. This micro-computer virtually gave birth to the Indian computer industry
1990s - Years of Consolidation Building Technologies of the Future
Designs medical implantable device for pain relief
Creates Flight Management systems for the world's most advanced aircraft
Empowering space researches and oilfield exploration with High Performance Computing
Enters into JV with HP, Nokia and Perot Systems
Launches India’s first Home Computer - “The BeanStalk”
Pioneers remote infrastructure management, now one of world’s best performing Infrastructure providers
HCL’s R&D is spun-off as HCL Technologies - marks advent into software services
Addressing end to end solution requirements in the Security & Surveillance domain
Acquires AXON - the largest acquisition ever by an Indian IT company
6
HCL Business Model
Engineering and R&D
ServicesNetworking& NetworkIntegration
Distribution & Retail:ICT, Telecom and ImagingProducts
BPO
InfrastructureEnterprise & Custom Applications
Technology
IT Manufacturing
Global presence in 26 countries
AmericasBrazilPuerto RicoUSA
Europe BelgiumCzech RepublicFinlandFranceGermanyItalyNetherlandsPolandSwedenSwitzerlandUK
AsiaChinaHong KongIndiaIsraelJapan��������Saudi ArabiaSingaporeUAE
ANZAustraliaNew Zealand
AfricaSouth Africa
7
HCL Technologies - Touching the Globe
Value-centricity driven by customer insight
Customer centric value offerings establish the difference between a provider and a partner. The difference comes from unique customer insights backed by competencies and validated by customer experience .
1
How we do it…
Multi-Service Delivery - �������������� ��������� � �� � � ����� ����� � ����� ���� ���� � �� � �� ���� �� �� � ��� � �� � � �
3
HCL understands transformational challenges
PerformanceBusiness AlignmentCost and ROIPredictability
2
Among India’s top 5
service providers in
short span of 7 years
Vineet NayarCEO - HCL Technologies
Portfolio and Geo Mix
Revenue of USD 2.3 Bn
Revenues tripled in four years (Highest CQGR in the industry)
8
• 93,000 outlets , covering 11000 towns • Largest pool of trained manpower handling 2.5 million support incidents per annum • Support base of over 3 million assets in 75000+ sites • 1200+ support locations coverage by team of 5000+ engineers
HCL Infosystems - Touching India
Largest manufacturer of PCs
State-of-the-art manufacturing for PCs, business servers, workstations, color monitors, etc
1
Leading System Integration organization
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2
Largest ICT distribution and retail Network 3
26%
70%
Computer systems
Telecom and Office Automation
4%
Internet & related services
Services Footprint
Emerging businesses
• HCL CDC - centers to bridge skilled manpower gap which exists in the IT industry• HCL Security - to make the world a much safer place to be in with its range of state-of-the-art end to end technology solutions for security and surveillance
4
� Ranked “Best IT Employer in India” by
DataQuest – Sep 2009
�� �� � � �� � � � �� � � � � ��� � �� � � � � � �� � � �� � � � � � ��
Ajai Chowdhry, Founder - HCL
awarded the “Dataquest IT Man of the
Year 2007”Ajai ChowdhryChairman and CEO - HCL Infosystems
Revenue of USD 2.6 Bn
9
The differentiating factors…
1Six young entrepreneurs
leave their secure corporate jobs with a dream that the
microprocessor would change the world
��������������
2Instilling confidence and nurturing entrepreneurs
internally
3Empowering and enabling employees to take charge
completely…thus fostering a culture of Intrapreneurship
� � �������
1Partnering and living the partnership is in our
DNA – we have fostered such relationships right from our inception
2Nurtured and grown with partners
Employee First
10
Partnerships: The growth drivers
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11
Strategic acquisitions
Axon group Plc.
HCL acquired Axon Group plc, a leading UK-based SAP consulting firm. The acquisition is one of the biggest acquisition from an Indian IT company in recent times
1
CapitalStream
HCL acquired Capital Stream, Inc., a US-based industry leader in lending automation solutions in February 2008
2
Liberata Financial Services
HCL acquired Liberata Financial Services (LFS), a leading UK-based PO provider in July 2008
3
Control Point Solutins
HCL acquired Control Point Solutions, a leading provider of voice, data, and wireless Telecommunications Expense Management (TEM) services in August 2008
4
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HCL follows a thorough and diligent selection process of proactively identifying value-centric acquisition opportunities for long-term strategic growth
Some of HCL’s recent acquisitions…
12
Latest updates…
Declares HCL among world’s top 30 most influential companies and one of the world’s top five Emerging Companies to Watch
Shiv Nadar, Founder - HCL, receives the Padma Bhushan award, third highest civilian recognition bestowed by the President of India for his contribution to Indian industry and society
Recognize HCL’s Employee First Philosophy as the world’s most modern management
IBM and the other multinationals are
becoming increasingly nervous about
the fifth-biggest Indian outsourcer,
HCL Technologies
For other latest happenings, visit hcl.in/media.asp
HCL wins FT ArcelorMittal Boldness
in Business Award
HCL is No.1 employer in India & Asia – Hewitt and Dataquest
HCL is featured as a case study in a global best-seller
Unveiled “HCL ME” – Laptops based on need of today’s mobile consumers seeking Excitement on the go
13
Technology that touches Lives…
Volunteer driven social activities
School Intervention Programs (SIP) Environmental Conservation and Healthcare Campaigns
HCL has one of the most progressive policies � �� ������ �� ��& �������� � ����� ������ � ��� � ��� ��� � � ������� �� �� ��� � ���
HCL tops Greenpeace e-waste management chartHCL tops major Indian companies progressively deploying policies & practices to eliminate harmful chemicals from e-products
Y � � �� � � � � �� � � �Z [ � � � � ��� � �� � �� � � � � � � Z � � � �� � � � � � � � �
Corporate Governance
Caring for nature
HCL believes that strong corporate governance practices should be integral to all activities of its Group Companies to ensure efficient conduct of the affairs of the Companies, while upholding the core values of transparency, integrity, honesty, and accountability
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