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I Congreso Innovación LEAN Octubre 2018 Dr. Jesús Fernández La trayectoria de tk Norte en LEAN Manufacturing

I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

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Page 1: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

I Congreso Innovación LEAN

Octubre 2018Dr. Jesús Fernández

La trayectoria de tk Norte en LEAN Manufacturing

Page 2: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

2 |I Congreso de Innovación LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Elevator

Trayectoria LEAN en thyssenkrupp Norte

Una implantación en 2 oleadas2

Perfil de fábrica1

Experiencia en Japón3

4 Aprendizaje: fracasos y aciertos

Page 3: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

Factory profile1

Page 4: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

4 I Congreso Innovacion LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Norte

Factory profile: some key features for LEAN deployment

The Market The Product The Value Chain The Process The Company

Low volumes of 500~600 escalators per year

Long takt times: (2 shifts x 1.790 hours) / (500~600 units) = 6~7 hours

Product mix demand with high variability

Large & heavy:difficult to move ina flow

CustomizedMade to order

Global – long delivery times Raw material lead timelonger than customer demand

Low volume & customization: low power with suppliers

Labor intensive Within a corporationIncreasingly centralized

Stable workforce Unionized - resistant to change

Profitable

Low automation

Full testing required

Page 5: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

Two waves for implementation

2

Page 6: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

6 I Congreso Innovacion LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Norte

LEAN Journey: a long and winding road

- Time +

-L

EA

N P

erf

orm

an

ce

+

1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 2016 2018

1 MD x 13 years 3 MD x 7 years 1 MD x 7 years

No LEAN expert on board

OU

T

1st wave1998 - 2002

2nd wave2012 - today

tkPSA tail wind to

speed up

IN

The role of Management / Leadership / Know-how

Page 7: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

7 I Congreso Innovacion LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Norte

LEAN Journey: 1st waveLEAN manufacturing (limited technical approach)

General AssemblyWelding

1996 1998 2000 2002 2004 2006

LEAN training1 expert developed

Lighthouse project:Steps coating line

MUDA AnalysisHEIJUNKAKANBAN

Welding-shop:Moves + new lay-out

Flow line 1:8 hours takt

New lay-outU-shape cellsMini-factories

New jigs + Robot

4 hours takt in Flow line

- No sound LEAN knowledge available

- Flow line without constant takt

- High volume output

- Product portfolio changes in 2003

- Priorities (for white collar) adressed to other hot topics (Toronto, China, …)

Page 8: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

8 I Congreso Innovacion LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Norte

MUDA Analysis

Logistics merge Warehouses & Procur.FaMa KPI

LEAN Journey: 2nd waveHolistic approach + LEAN Management

2010 2012 2014 2016

Lighthouse Project: Press Brake cell

5S

Inverted PyramidOrganization

Welding-shop synchronized

SQDC

MIZUSUMASHI

5x2 + 3 plan to ensure FLOW

BPDA3SGT

MUDA AnalysisNew SWS in Flow line

KAIZENOrganization

Tugger trainMilk run Flow line 2

New LEAN expert

tkPS

tkPSAudit 1

tkPSAudit 2

tkPSAudit 3

General AssemblyWelding

CorporateLogistics

Page 9: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

Japaneseexperience

3

Page 10: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

10 I Congreso Innovacion LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Norte

Japanese experience: the source of LEAN knowledge

CHALLENGE

KAIZEN

GENCHI GENBUTSU

CONTINUOUS

IMPROVEMENT

RESPECT

FOR PEOPLE

RESPECT

TEAMWORK

Toyota WayThe human(istic) touch

RESPECT

Cleanness level

SHOES OFF!

Continuous improvement HUNGER

KAIZEN teams

TEAMWORK

Suppliers integration with KANBAN

KANBAN = $

e-KANBAN

Page 11: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

Learnings:failures & success

4

Page 12: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

12 I Congreso Innovacion LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Norte

Failures = Learnings

The human(istic) touch

RESPECT

Cleanness level

SHOES OFF!

Continuous improvement HUNGER

KAIZEN teams

Suppliers integration with KANBANKANBAN = $e-KANBAN

customer claims + CoPQ

due to lack of standardization &

poor Q mindset

5S poor implementation

Too many audits (6S tk standard)

fights with workforce

LEAN deployment despite people wishes

suppliers not developed/integrated

FaMa

(not very) LEAN Logistics

Page 13: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing

13 |I Congreso de Innovación LEAN | Trayectoria LEAN de tk Nortethyssenkrupp Elevator

Some successful stories to highlight

TEAMWORK ORG SQDC + BPD SGT (MES) & tabletsInverted pyramid organization Boards for shop floor management &

teams involvementKey data collection to drive KAIZEN

First steps to 4.0 factory

FLEXIBLE TAKT LINES PARTS MANUFACT. CELLS LOGISTICS

1 piece flowWelding + Assembly80÷90% product mix

Steel plate parts

SMED in bending

Mizusumashi&

Milk-run

Page 14: I Congreso Innovación LEAN La trayectoria de tk Norte en LEAN …congresoinnovacionlean.com/wp-content/uploads/2018/10/Jesus_M... · La trayectoria de tk Norte en LEAN Manufacturing