ICT  Guidelines    Introduction    

This  guideline  document  has  been  developed  to  assist  all  Steyn  City  stakeholders  from  the  builder,  developer,  architect  and  home  owner  to  effectively  understand  the  design  of  ICT  (Information  and  Communications  Technology)   infrastructure   that  will  be   installed  at  each  connected  property   to  connect  to  the  state  of  the  art  FTTx  (Fibre  to  the  ‘x’)  Network  telecommunications  infrastructure.    

Insight   shall   also   be   provided   on   how   to   connect   and   activate   telecommunication   services   (i.e.  Internet,   Telephony   &   Television)   once   connected   to   the   Steyn   City   fibre-­‐optic   infrastructure,  ensuring   a  world-­‐class   experience   of   next   generation   services   over   the   Steyn   City   Open   Access  Network.    

 

 

   

Steyn City Parkland Residence

What  is  an  Open  Access  Network?    

An  Open  Access  Network   is  a  network  that   is  built   independently   from  any  Telecommunications  operator  or  Internet  Service  Provider  (ISP)  and  is  managed  and  operated  based  on  carrier-­‐neutral  principals,  where   the  Open  Access   Provider   does   not   compete   against   the   Telecommunications  operators   and   ISP’s   for   the   provisioning   of   voice,   broadband   and  multi-­‐media-­‐based   services   to  end-­‐users  living  and  working  at  Steyn  City.  

This  network  model  and  design  has  been  chosen  to  ensure  that  the  end  user  is  provided  with  as  much  flexibility  and  choice  of  service  providers  as  possible,  allowing  them  to  manage  and  select  their  service  providers  based  on  service  levels,  performance  and  cost.  

The  open  access  network  provider  shall  not  discriminate  nor  give  preferential  connectivity  to  the  network  as  the  choice  to  connect  and  provide  services  to  Steyn  City  over  the  open  access  network  is  solely  up  to  the  licensed  ISP’s  in  the  South  African  telecommunications  industry.    This  model  also  inherently   allows   the   IT   fibre   based   network   and   infrastructure   to   be   neutrally   owned   and  managed  from  a  Steyn  City  development  perspective,  allowing  end  users  direct  connectivity  with  their  ISP  as  would  be  the  case  in  any  public  suburban  environment.      

The   network   has   been   designed   using   the   best-­‐of-­‐breed   technologies   and   underpins   the  provisioning   of  Open  Access   Services   to   residents,   businesses   and   retail   owners   and  other   end-­‐user  points  such  as  the  golf  clubhouse,  the  gatehouses  and  the  schools.    

ClearlineIS  has  been  selected  to  deploy  and  manage  a  carrier  neutral  world-­‐class  fibre  network  at  Steyn  City,  on  behalf  of  the  Steyn  City  Properties  (Pty)  Ltd.  

Below  is  a  depiction  of  the  open  access  model  for  Steyn  City:  

 

   

Telecommunications  and  Television  Services  offered  at  Steyn  City:    

The  fibre  network  is  capable  of  transporting  the  following  converged  services:  

•   On-­‐Nett  Estate  Based  Services:  

Estate-­‐based   services   also   referred   to   as   On-­‐Nett   services.   These   services   include  communications  to  and  from  utility  meters  for  the  city  billing  and  reporting  services.  

 

  Other   On-­‐Nett   services   include   the   transport   of   all   security   camera   feeds,   fence  detection  systems,  security  access  control  systems  and  automation  systems  deployed  on  the  Steyn  City  perimeter.      

 •   Open  Access  Services:    

  Open  Access  services  are  classified  as  services  provided  by  ClearlineIS  to  Operators  and  Internet   Service   providers.   The   Service   Providers   will   provide   voice,   broadband   and  multi-­‐media  services  to  end-­‐users  living  and  working  at  Steyn  City.  

 

  High-­‐speed   broadband   services   with   packages   ranging   from   1Mbps   to   1Gbps   will  differentiate   Steyn   City   from   other   similar   developments   in   South   Africa.   These  broadband  packages  shall  be  defined  and  supplied  by  the  various  ISP’s  available  on  the  Steyn  City  open  access  network.    

 

  Digital  quality  voice  services  based  on  native  and  VoIP-­‐based  services  will  be  enabled  over   the  network  and  will  be  passed  on  to  your  voice  service  provider   for   internal  &  external  voice  breakout.  

 

   

Physical  Infrastructure  to  the  Home:    In  order  to  connect  to  the  Steyn  City  IT  fibre  infrastructure,  each  home  will  have  to  be  equipped  and  prepared  with  the  below  specified  infrastructure,  to  be  provided  by  the  builder  and  property  owner.    

Each   home  will   need   a   physical   path   to   a   designated   position   for   the   Steyn   City   IT   Connection  Panel,  preferably  positioned  into  the  garage  and  with  as  short  a  distance  as  possible  to  the  road  IT  infrastructure  connection  hand-­‐hole  (HH).    

 

Water  ingress  risk  mitigation:  

 

For   properties   positioned   and   built   on   down   slopes   from   city   road   infrastructure,   it   is  recommended   to   install   an   intermediate   drainage   junction   hand-­‐hole   to  mitigate  water   ingress  risk   from   possible   rain   and   flooding.   This   junction   hand-­‐hole   shall   connect   to   the   property’s  nearest  storm  water  drainage  channel  with  a  110mm  PVC  drainage  pipe.  

 

The  typical  requirements  are  set  out  in  the  following  diagram:  

 

 

In  order   to  manage  and  maintain   the  necessary  quality  of   service  and   fibre   standards   for   the   IT  connectivity   to  all   Steyn  City  properties,   the   IT   connection  Panel   throughout   the  estate   shall  be  provided  and   installed  by  ClearlineIS.  This  cabinet  shall  be  pre-­‐installed  with  all   the  necessary   IT  equipment  to  provide  services  to  the  unit.    

 

 

The  specification  and  layouts  of  the  cabinet  is  depicted  below:  

 

 

 

The  following  requirements  with  regards  to  reticulation  (cable  sleeves)  and  power  shall  have  to  be  adhered  to  by  the  home  owner  and  builder:  

•   A  double  3-­‐Pin  Power  socket  supplying  220Vac  provided  inside  the  distribution  cabinet  as  indicated  above.  

•   2  x  50mm  HDPE  sleeves  from  the  nearest  road  IT  hand-­‐hole  to  the  bottom  left  entry  point  of  the  IT  the  cabinet  at  the  designated  position  indicated  above.  -­‐   These  sleeves  are  not  to  exceed  a  bend  radius  of  1.5m  and  have  to  be  fitted  with  

a  draw  wire/tape.  -­‐   These   sleeves   are   to   be   installed   in   a   straight   line  with   as   short   a   distance   as  

possible  to  the  connecting  road  hand-­‐hole.  •   3   x   32mm   PVC   pipes   are   to   exit   the   top   of   the   cabinet   for   cabling   reticulation   and  

supply  of  TV,  Voice  and  Internet  services  into  the  building  unit.        

Please  note  the  positions  for  the  exiting  and  entering  point  of  these  sleeves/pipes.  

   

Below   are   the   typical   components   (provided   by   ClearlineIS)   installed   within   the   IT   Connection  panel:  

•    Connection  Box:     600mmHx600mmWx250mmD  Metal  enclosure   internally  and  externally  protected  by  

epoxy  modified  polyester  powder  coating.     In-­‐situ   joint   less   gasketing   ensuring   protection   against   ingress   of   dust   and   liquids   to  

IP66  rating.  

 

             •   UPS  Unit:     650VA  UPS  fitted  with  a  12V/7AH  battery    

               •   Broadband  Optical  Receiver  Module  for  digital  terrestrial  television.        Usage   as   optical   receiver   unit   in   PON-­‐FTTH   networks   (GPON   and   GEPON,   including  

CATV  RF  video  overlay)  with  Satellite-­‐TV  RF  video  overlay.    

 

                       

 •   Premises  ONT     An   ONT   (Optical   Network   Terminal)   is   a  media   converter   that   receives   transmission  

signals,   over   the   fibre   network,   from   the  OLT   (Optical   Line   Terminal)   situated   in   the  Fibre  Exchange  located  at  either  the  William  Nicol  or  Cedar  Road  gatehouse.    

 

•      The  ONT  shall  typically  consist  of:  

•        2  x  RJ11  Voice  POTS  ports  

•   4  x  Ethernet  ports    •   An  F-­‐Type  RJ6  RF  Port  (TV)    

 

 

 

       •   Fibre  Termination  Box:     The  fibre  from  the  road  and  core  network  is  terminated  inside  the  Termination  box  in  

order  to  patch  onto  the  ONT.  

  The  fibre  termination  Box  can  accommodate  4  duplex's  pigtails  and  8  splices.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Property  Owner  provisions:  

 

The  following  are   important   items  to  keep  in  mind  when  designing  or  building  the  premises  and  are  for  the  property  owner’s  account  (i.e.  not  provided  by  Steyn  City  or  ClearlineIS):  

•   A  double  3  Pin  Power  Socket  feeding  220Vac  power  into  the  IT  Connection  Box  are  to  be  provided  by  the  property  owner.  (See  detail  above)    

•   2   x   50mm   HDPE   Duct’s   are   to   be   installed   from   the   closest   Steyn   City   road  infrastructure   ICT   Hand   Hole   into   the   IT   Connection   Panel,   typically   located   in   the  garage.  The  ducts  are  not  to  exceed  a  bend  radius  of  1.5  m  and  have  to  be  fitted  with  a  draw  rope/wire.  (See  detail  above)  

•   All  required  drainage  systems  will  be  for  the  property  owner’s  account,  as  required  to  mitigate  water  ingress  risk.    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reticulation  into  the  building:  

 

All   ducting,   sleeves   and   conduits   for   communication   services   inside   the   premises   are   installed  prior  to  the  garnishing  of  fibre  to  the  premises.  

It  is  advised  that  for  telecommunication  services  within  buildings,  a  structured  cabling  data  cabling  architecture  with  star-­‐topology  routing  from  a  central  data  rack  (ideally  situated  adjacent  to  the  Steyn  City  provided  IT  Panel).  3  x  32mm  UPVC  pipes  are  required  to  connect  the  Steyn  City  IT  Panel  to  the  property  owner  provided  data  rack.    

From   the  data   rack,   recessed  25mmPVC   (preferably  32mm)   conduits   are   to  be   routed   from   the  data   rack   to   each   end   connection   point   (telephone,   TV   and   internet)   within   the   premises,  terminating  in  recessed  ‘4x4’  boxes  with  RJ45  connector  outlets.    

 

 

 

 

 

 

 

 

From   an   aesthetic   perspective,   the   outlet   cover   plates   for   these   outlets   can   be   selected   from  numerous   industry   standard   products.   Below   are   typical   TV,   Telephone   and   Internet   outlet  connectors  required  at  the  respective  wall  outlets:  

•   Television  Services     Can  be   delivered  over   IP   (Internet   Protocol)   or   RF   (Radio   Frequency)   the   client   is   to  

provide  an  IP/RF  Socket  which  would  connect  to  the  set  top  box  or  decoder.  

 

 

 

 

 

   •    Analogue  Phones  can  be  connected  via  a  RJ11  or  RJ45  Socket    

                   

•   Internet  Services  for  Data  and  IP  Telephony  will  be  connected  by  a  IP  Socket  (RJ45)    

 

 

 

 

 

The  below   image   illustrates  a   typical   reticulation  design   in  a  premises.  Multiple  25/32mm  UPVC  ducts  are  routed  from  the  communication  box  (data  rack)  to  each  desired  end  point  where  IP/RF  TV,  Data  and  Voice  Services  can  be  connected.  Keep  in  mind  that  it  would  be  the  property  owner’s  responsibility   to   obtain   an   IP   internet   router   if   multiple   (more   than   1)   IP   or   Data   points   are  required,  whilst  noting  the  more  connections  there  are,  the  more  conduiting  is  needed  with  more  associated  data  cabling  (i.e.  Cat5e  or  Cat6).    

NOTE:   ADSL   Routers   are   copper   cable   based   technology   and  will  NOT   work   on   the   fibre   based  Steyn  City  network  and  homeowners’  existing  ADSL  routers  cannot  be  used  for  connectivity  within  Steyn  City.  

It  is  recommended  that  the  conduits  are  either  recessed  in  the  wall  (see  green)  or  run  within  the  ceiling  (see  purple),  only  teeing  off  at  the  desired  connection  into  a  recessed  connection  box.  

*Note:  typically  all  electronic  equipment  requires  power  and  therefore  it  is  recommended  that  all  telephone,  internet  and  television  connection  points  are  installed  adjacent  to  power  outlets.  

 

How  does  the  Television  Service  work  over  the  Steyn  City  Network?  

 

No   satellite   dishes   are   permitted   nor   required   to   receive   DSTV,   TopTV   or   Free   to   air   channels  within  Steyn  City.  

DSTV:  Property  owners  can  connect  any  existing  or  new  DSTV  decoder   to   the  F-­‐Type  connector  wall  socket  provided  by  your  TV  cabling  contractor.  The  Satellite  distribution  network  deployed  at  Steyn  City   allows   you   to   connect   any  DSTV   satellite   decoder   to   the   fibre   network.   It   is   strongly  recommended   the  property  builder  Television   installer/contractor  contact  ClearlineIS   for   further  information  on  how  to  connect  modern  decoders  such  as  the  Explora  using  a  SAT-­‐CR  output.  

TOP-­‐TV:  If  you  are  an  active  Top-­‐TV  subscriber  you  will  be  able  to  access  the  TopTV  bouquet  over  the  Motorola  IP  Decoder  available  as  an  additional  homeowner’s  cost  from  ClearlineIS.    

Free-­‐to-­‐Air   Channels:   The   standard   free-­‐to-­‐air   channels   including   SABC   1,2,3   and   e-­‐TV   as   it   is  broadcast  today  will  be  available  throughout  Steyn  City  and  can  be  viewed  using  the  Motorola  IP  Decoder  (for  the  homeowner’s  cost).  

OVHD:  Property  owners  shall  be  able  to  access  the  new  free-­‐to-­‐air  satellite  service  broadcast  by  e-­‐TV  over   the  Steyn  City   IPTV  network  and  you  will  be  able   to  view  all   the  channels  broadcast  by  OVHD  over  your  Motorola  Decoder.  

Below  is  an  illustration  of  what  the  Motorola  IP  Decoder/STB  (set-­‐top-­‐box)  looks  like:  

 

 

 

 

 

 

It  is  important  to  note  that  for  TopTV,  Free-­‐to-­‐Air  &  OVHD  services,  the  above  Motorola  decoder  (a.k.a.   set-­‐top-­‐box)   shall   be   required   at   each   connected  TV  outlet   and   shall   be   for   the  property  owners  cost  (which  can  be  obtained  from  ClearlineIS).  

   

How  do  I  apply  for  Communication  Services  at  Steyn  City?    

Upon  the  purchase  of  your  property  at  Steyn  City,  ClearlineIS  shall  explore  with  you  the  basic  and  value   added   services   offered   over   the   Steyn   City   Network,   assisting   you   in   determining   the  services  that  best  match  your  specific  communication  needs.  

These   requirements   shall  be   cross   referenced  with   the  available   service  &  content  providers  on  the  Steyn  City  open  access  network  and  the  options  presented  to  you  for  your  final  selection.    

Only   ISP’s   available  on   the   Steyn  City  open  access  network   shall   be  allowed   to  provide   services  within   Steyn  City.  No  wireless   service   providers   shall   be   allowed   to   service   any   property  within  Steyn  City.  

ClearlineIS  shall   from  time  to  time  publish  an  updated   list  of  service  providers  that  are  available  over  the  Steyn  City  Network.  The  anticipated  list  of  initial  service  providers  include  (note:  Interim  List  below  is  not  Final):  

•   Telkom  •   Neotel  •   DFA    

As  a  Steyn  City  property  owner,  you  shall  be  able  to  apply  for  services  from  one  or  from  a  variety  of  these  service  providers.  To  this  extent  you  shall  for  instance  be  able  to  apply  for  a  voice  service  from  one   service   provider   and   for   an   internet   broadband   service   from  another.  Ultimately   as   a  Steyn   City   resident,   you   will   have   the   flexibility   of   choice   of   a   number   of   service   providers  competing  for  your  business  to  ensure  that  you  get  the  best  service  at  the  best  price.