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Introduction Teaching materials to accompany: Product Design and Development Chapter 1 Karl T. Ulrich and Steven D. Eppinger 5th Edition, Irwin McGraw-Hill, 2012.

Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

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Page 1: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Introduction

Teaching materials to accompany:

Product Design and Development Chapter 1

Karl T. Ulrich and Steven D. Eppinger 5th Edition, Irwin McGraw-Hill, 2012.

Page 2: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Research and Development

•  Structured methods •  Planned timing •  Predictable outcome •  Short term

R" D"

•  Loosely structured • Difficult to plan •  Less predictable • Medium term

• Discovery process • No set timing • Unpredictable returns •  Long term

T"Basic

Research Technology

Development Product

Development

Page 3: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Changing Dimensions of Competition

Competitiveness today is more than ever based on product development capability.

Manufacturing:!Cost and Quality!

Product Development:!Features and Function!

Page 4: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Creating Value through Product Development:

It’s all about the product.

Page 5: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Apple: Simply Better Products

Page 6: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Black & Decker Snake Light

Page 7: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

GoodGrips Angled Measuring Cups

Page 8: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Target Prescription Pill Bottle

Page 9: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Bodum Pavina Glasses

Page 10: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

iRobot Roomba

Page 11: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Product Design and Development Karl T. Ulrich and Steven D. Eppinger 5th edition, Irwin McGraw-Hill, 2012.

1.  Introduction 2.  Development Processes and Organizations 3.  Opportunity Identification 4.  Product Planning 5.  Identifying Customer Needs 6.  Product Specifications 7.  Concept Generation 8.  Concept Selection 9.  Concept Testing 10.  Product Architecture 11.  Industrial Design 12.  Design for Environment 13.  Design for Manufacturing 14.  Prototyping 15.  Robust Design 16.  Patents and Intellectual Property 17.  Product Development Economics 18.  Managing Projects

Textbook

Page 12: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design
Page 13: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Development  Processes  and  Organiza5ons  

 Teaching  materials  to  accompany:  Product  Design  and  Development  

Chapter  2  Karl  T.  Ulrich  and  Steven  D.  Eppinger  5th  Edi5on,  Irwin  McGraw-­‐Hill,  2012.  

Page 14: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Concept Development Process

IdentifyCustomer Needs

EstablishTarget

Specifications

GenerateProduct

Concepts

TestProduct

Concept(s)

SetFinal

Specifications

PlanDownstreamDevelopment

DevelopmentPlan

MissionStatement Select

ProductConcept(s)

Perform Economic Analysis

Benchmark Competitive Products

Build and Test Models and Prototypes

Page 15: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Generic Product Development Process

Planning Concept

Development System-Level

Design Detail

Design Testing and Refinement

Production Ramp-Up

Mission!Approval!

Concept!Review!

System Spec!Review!

Critical Design!Review!

Production!Approval!

Page 16: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Rapid Iteration PD Process

Many Iteration Cycles

Planning Concept

Development System-Level

Design

Mission!Approval!

Concept!Review!

Cycle Plan!Review!

Design

Cycle!Review!

Build Test Production Ramp-Up

Page 17: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Complex System PD Process

Planning Concept

Development System-Level

Design

Mission!Approval!

Concept!Review!

System!Review!

Design Production!Approval!

Test

Design Test

Design Test

Design Test

Integrate and Test

Validation and Ramp-Up

Page 18: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Concept Development Process

•  Front-end of PD need not be a fuzzy process. •  Structured methods exist for each process step

(see text chapters 4 to 8). •  This is not strictly sequential -- generally a

parallel and iterative process.

Identify Customer

Needs

Establish Target

Specifications

Generate Product

Concepts

Select Product

Concept(s)

Set Final

Specifications

Plan Downstream Development

Mission Statement Test

Product Concept(s)

Development Plan

Perform Economic Analysis

Benchmark Competitive Products

Build and Test Models and Prototypes

Page 19: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

VERIFY DEFINE

Project Registration

Concept Definition

Feasibility and Planning

Preliminary Design

Final Design

Product Verification

Process Verification Launch Post-Launch

Assessment

CONCEIVE DESIGN OPTIMIZE

RP 1

RP 2

RP 3

RP 4

RP 5

RP 6

RP 7

RP 8

RP 0

Tyco  Product  Development  Process  

Page 20: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Tyco  Product  Development  Process  

Page 21: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design
Page 22: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design
Page 23: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Opportunity Identification

Teaching materials to accompany:

Product Design and Development Chapter 3

Karl T. Ulrich and Steven D. Eppinger 5th Edition, Irwin McGraw-Hill, 2012.

Page 24: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Opportunities Begin the Product Planning and Product Development Processes

Planning Concept Development

System-Level Design

Detail Design

Testing and Refinement

Production Ramp-Up

Opportunity Tournament

Exceptional Opportunities

Page 25: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Pharmaceutical Drug Development

Page 26: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Hollywood Film Studios

Page 27: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Opportunity Identification Example

Page 28: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

50 opportunities

7 selected

3 explored

1 mission

statement

1 PD

process

1 product launch

FroliCat Sway Opportunity Funnel

Page 29: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Automobile Concepts

Page 30: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Source: Lunar Design

Page 31: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Product Naming Tournament

Page 32: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

The Funnel in Various Industries

Page 33: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Where do opportunities come from?

Source: Terwiesch and Ulrich survey of 524 managers in diverse service and product industries, October 2006.

Page 34: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

What drives the quality of the opportunities?

§  Mean quality of the opportunity identification process. §  Variance in quality of the opportunity identification process. §  Number of “draws” from the opportunity identification process. §  Accuracy of discerning the best subset of opportunities generated.

Page 35: Introduction - University of Waterloojzelek/teaching/syde361/syde361-lecture-chp1... · Introduction Teaching materials to accompany: Product Design and Development ... Robust Design

Project Down selection: The PD Process Funnel

Planning Concept

Development System-Level

Design Detail

Design Testing and Refinement

Production Ramp-Up