IoloWhitePaper_MythsAndFactsOfPCslowdownOctober272007

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    White PaperOctober 27, 2010

    The Myths and Facts About Windows PC SlowdownThe Nine Proven Root Causes of Computer Degradation

    The PC Performance Experts

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    Virtually everyone who uses a Windows computer has experienced slower computer

    performance and responsiveness over time. However, due to the lack of readily

    available, quantifiable evidence about the true causes of computer slowdown, many

    users may not fully understand the reasons behind their PC's lagging speed. Although

    most users can see how major problems like hardware failures and spyware

    infestations affect the health and functionality of their PC, many do not understand

    that everyday actions like installing and uninstalling programs, surfing the internet,

    and routine Windows updates significantly contribute to the gradual corruption

    and degradation of PC speed as well. This lack of information often causes users to

    inadvertently take actions that hinder, rather than help, the speed and stability of

    their Windows PC.

    Knowledge is power when it comes to fixing and preventing PC slowdown

    The purpose of this whitepaper is to debunk the myths, clear up the

    misunderstandings, and share the latest findings about the nine root causes of PC

    slowdown recently discovered through research by iolo Labs. This paper:

    Explores the problems faced by business owners and IT professionals whoseek to optimize and maintain workstations that undergo regular daily use

    but may not receive regular daily maintenance.

    Addresses the most commonly-held misunderstandings that many users haveabout PC slowdown.

    Reviews the major sources of poor Windows performance. Focuses in detail on the nine root causes of software entropy and how they

    can be effectively resolved and reversed by fast, low-cost, and low-impact

    solutions.

    While PC slowdown is gradual at first, it canif left untreatedlead to a significant

    decline in employee productivity and increased costs spent on workstation

    maintenance. The solutions presented in this report seek not only to reverse the

    software entropy that leads to overall system slowdown, but to optimize and extend

    the life of working computers, minimizing the time and money spent on PC repairs

    and replacements.

    Introduction

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    The day-to-day maintenance of a computer is generally not one of the principal

    concerns of the average workstation PC user. As an unintended consequence, the

    user may put off taking, or may simply be unaware of, the regular actions necessary

    for the upkeep and maintenance of their machine. When problems like freezes,

    crashes, or significant slowdowns occur, the user may perceive them to be

    catastrophes that have emerged almost out of nowhere, and blame them on a

    variety of well-known or easily identifiable phenomena that may or may not be

    related to the problem at hand.

    While users need not become computer experts (or be required to comprehensively

    diagnose their computer problems), it may be helpful for them to understand the

    underlying reasons for poor PC performance so they can take appropriateprecautions and preventative measures. Business owners and managers may also

    benefit from a review of these common misperceptions in order to better

    understand users' attitudes toward PC usage and correct or adjust these

    misunderstandings as necessary. To follow is an overview of five of the most

    commonly held beliefs among non-technical users regarding the causes of PC

    slowdown, and how such beliefs may affect their approach toward the maintenance

    and operation of their workstation computers.

    The idea that a PC's performance suffers because its hardware literally "wears out" is

    an easy assumption for a non-technical user to make, since this is certainly what

    happens to other machines we use in our daily livescars, lawnmowers, washing

    machines, and so on. Some users may believe that when a PC slows down, it means

    that they have overworked or overtaxed the physical capabilities of their computer,

    so it must need an expensive hardware upgrade or must be replaced by a new PC

    altogether.

    Fact: A computer's hardware is almost 100% non-mechanical and does not wear out

    and slow down over time. It operates at exactly the same speed whether it is brandnew or many years old. Barring actual traumatic physical damage to the hardware,

    the only part of a computer that significantly slows down over time is its operating

    system and software, which can become corrupted over time due to daily use and

    regular software and Windows updates. Aside from the rare instances of hard drive

    failure (the hard drive being the only mechanical component in the PC), it is the

    software rather than the physical components of a PC that are subject to entropic

    degradation from routine usage.

    The Top 5 Myths of PC Slowdown

    Myth #1: PCs slow down because the hardware components wear out over time.

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    Wiping a computer's hard drive and doing a clean install of Windows is generally a

    sure-fire way to streamline and refresh a poorly performing PC. This is a

    misperception that may be promoted even by more technically minded users, as the

    "clean install" has long been touted as a reliable cure for poor computer

    performance. Certainly, the idea of the clean install corresponds to common-sense

    ideas about how refreshing a PC or starting over with a clean slate will provide a

    better solution than merely tinkering with cleanup and settings in an already badly

    corrupted system.

    Fact: Re-installing Windows is unnecessarily time-consuming, and not the only or

    even the most effective way to fix and speed up a sluggish computer. Indeed, manycomputer experts believe that with today's operating systems, doing a clean install of

    Windows is both inefficient and largely unnecessary. Aside from a computer being

    infected by a kernel root kit or parts of the Windows operating system being

    removed or physically damaged, there is usually no valid need to re-install Windows.

    There are other, less drastic steps users can take to ensure that their PCs continue to

    run swiftly and stably, especially with the availability of performance-tuning tools

    that can systematically reverse all nine root causes of entropic software degradation.

    Windows 7 does include several good improvements over previous versions,

    including enhancements that noticeably improve start-up time and program

    performance. Moreover, because it has only been available for a little over a year,

    many users may not have yet experienced obvious signs or symptoms of system

    slowdown.

    Fact: Recent tests reported on by PC World discovered that

    while Windows 7 did seem to speed things up somewhat, a few tests

    actually showed some slowdown. Applications launched more slowlyacross the board (the most dramatic change was a 2.7-second

    Photoshop CS4 launch in Vista turning into a 9.6-second launch in

    Windows 7). (Miller)

    In addition to a degree of slowdown right out of the box, Windows 7 loses

    performance over time from normal use in almost exactly the same way as its

    previous versions, XP and Vista. What's more, the pattern of gradual fragmentation

    Myth #2: The only way to speed up a slow or unstable PC is to wipe the hard

    drive and reinstall Windows.

    Myth #3: Windows 7 does not slow down like Vista or XP.

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    and corruption of its operating system remains consistent with the nine root causes

    of PC slowdown discovered by iolo Labs.

    New PCs certainly run faster than older computers that have accumulated a great

    deal of clutter; however, they come configured to a factory standard that may not be

    optimized for a user's particular needs.

    Fact: Tests performed by iolo Labs demonstrated that a brand new PC's speed can be

    improved by up to 25% by reconfiguring and optimizing system settings, removing

    unnecessary start-up items, and re-aligning program files dislodged by Windows

    updates and disk defragmenters (see Fig. 1 below). So while new PCs may initially run

    faster than an older or previously owned PC does, this does not mean that 1) a new

    PC's speed cannot improve and 2) an older PC that is properly configured for

    maximum effectiveness will not be able to run as fast as, or faster than, a brand-newPC that has been improperly set up.

    Fig. 1. Data from an iolo Labs study (iolo Labs, 2009) shows Windows startup time before and after a tune-up;even a PC at 0 months of use sees a noticeable improvement.

    Spyware is an omnipresent problem for PC users. According to a number of recent

    consumer reports by software companies and independent organizations like Trend

    Micro, Harris Survey, Webroot, America Online, and the Cyber Security Alliance, 80 to

    90% of PCs worldwide have been infected by spyware (Bocij, 76). Viruses and

    spyware infections not only compromise a user's privacy, but can impact a PC's

    overall performance.

    Myth #4: New PCs run as fast as they ever will.

    Myth #5: When a PC slows down, it's always due to spyware.

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    Fact: While malicious software can certainly cause a PC to slow down, it is often not

    theprimarycause of poor PC performance. With the notable exception of a root kit

    or other damage-seeking virus, most malware programs today are designed to steal

    information and therefore be as invisible to the user as possible. Modern malware

    usually impacts a PC no differently than any other piece of software that has beeninstalled. Yet if a PC gets too cluttered with malware, the accumulation and

    operation of these unnecessary and unwanted programs can create a significant

    drain on the computer's resources, just as having too many non-malicious redundant

    programs installed on a PC can clutter up and thereby slow down overall system

    speeds. This leads users and even some IT professionals to confuse the slowdown

    caused by the normal entropic processes of PC slowdown over time with a malware

    infestation. While the accumulation of spyware may certainly contribute to poor PC

    performance if left unchecked, a computer that is completely virus-free will often still

    run just as slowly as or even slower than one that is infested with malware.

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    Contrary to what users may believe, the primary cause of PC slowdown is rarely

    anything as visible or easily identifiable as malfunctioning hardware or invasivespyware. While these causes cannot be completely ruled out, for the most part slow

    or inefficient PC performance is caused by a phenomenon that is far more mundane:

    the gradual encroachment of entropic processes on the user's software programs

    and operating system.

    What is software entropy?

    Entropyas defined by the second law of thermodynamicsis what causes systems

    to go from order to disorder. This well-known scientific law applies to most of the

    things we encounter in everyday life. For example, if left untended, an orderly gardenbecomes a weed-filled plot; a neatly kept room becomes increasingly cluttered and

    messy; and a brand-new car becomes run-down and weathered.

    The same rule applies to software. Over time, hard drives become fragmented,

    program files drift apart, and the Windows registry becomes bloated or corrupt: this

    gradual software corruption is caused by regular PC use, including routine actions like

    installing and uninstalling drivers, updating programs, or creating and deleting files.

    Entropy causes software programs to become increasingly inefficient, and

    increasingly time-consuming to maintain. This is because

    ...[any] software system that undergoes continuous change, such as

    having new functionality added to its original design or fitting into the

    latest technology environment, will eventually become more complex

    and disorganized as it grows, losing its original design structure.

    (Javvin Technologies, 452)

    While barely noticeable at first, the effects of software entropy slowly accumulate

    over time until it comes to affect the PC's functionality. Like rust gathering on a car,

    software entropy can slowly and stealthily build up on a user's machine until the

    workstation can no longer operate properly.

    The True Culprit: Software Entropy

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    Since 1998, iolo Labs has pursued research into the phenomenon of software entropy

    in an effort to measure and quantify its occurrence across a broad range of PC

    computers and workstations. iolo Labs researchers have recently identified nine key

    areas where these entropic processes were both noticeably present and could

    potentially be repaired and reversed. This section gives a brief overview of these nine

    root causes of PC slowdown and: 1) isolates the ways that corruption and entropy

    lead to the symptomatic loss of computer performance over time, 2) highlights the

    issues that most significantly diminish PC performance, and 3) suggests effective and

    comprehensive solutions for preventing, repairing, and reversing these sources of

    software entropy.

    Program misalignment occurs when the

    many interrelated files that comprise asingle computer program get rearranged

    and scattered in different places around

    the PC's hard drive, due to automatic program updates and other actions taken over

    the course of routine computer use. This progressive file system entropy or "drift"

    causes the hard drive head to move back and forth across the drive disk to execute

    routine program functions, leading to both slower overall performance and extra

    fatigue on the system's drive head and processor.

    Disk defragmenters are unable to resolve the problem of program misalignment

    because they fail to understand and accommodate the critical interdependencies and

    relationships between each program and its supporting set of dependent files.

    Indeed, defragmenting tools may exacerbate the problem by indiscriminately

    collocating and compacting files together without ensuring that related program files

    remain grouped together. A solution that seeks to effectively address and resolve

    program misalignment must be able to identify and re-align related program files for

    faster loading time and greater program responsiveness.

    Currently, System Mechanic's Program Accelerator, available in the newest version

    of System Mechanic Business, is the only PC utility tool available on the market that

    directly targets this problem of program misalignment. Informed by a database of

    program file information regularly maintained and updated by iolo Labs, ProgramAccelerator recognizes related program files and re-aligns them together on the hard

    drive. Preliminary tests by iolo Labs have shown that using Program Accelerator

    alone increases PC start-up speeds up to 8%*, even in otherwise completely

    *Results based on impact to Windows startup time as reported by Microsoft Windows Performance Toolkits Time-To-Desktop

    (bootDoneViaExplorer) milestone. Scores are aggregate average results of tests performed five times per PC configuration. Configuration tested:

    Windows 7 64-bit 4GB RAM. Other software installed: Microsoft Office, Apple iTunes, Mozilla Fire fox, Windows Messenger, Adobe Flash, and

    Adobe Acrobat Reader. Analysis performed on October 3, 2010 using the latest versi ons of software available.

    The Nine Root Causes of PC Slowdown

    Root Cause #1

    Program Misalignment

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    optimized machines: a noticeable performance improvement even over previous

    versions of System Mechanic.

    Fig.2: Program Accelerator re-aligns scattered program files to reduce system entropy.

    Although today's PCs generally have more than

    enough RAM to sufficiently handle most businessapplications, available RAM can still get trapped

    in "memory leaks," a common software problem created by a design flaw in certain

    programs (particularly applications created with C/C++). These programs either

    forget to release memory after their task is finished, or they continue to consume or

    reserve memory even when it is no longer necessary to complete the task at hand.

    While the amount of memory siphoned off by a memory leak may appear to be quite

    minor at first, as the number of leaks accumulates, the resulting misallocation of

    memory can result in a significant and noticeable decline in available RAM. This

    reduction in available memory may cause other programs to store and access their

    information on and from the hard drive, putting additional strain on systemresources and resulting in slower program performance across the board. In a worst-

    case scenario, a significant drain on system memory can cause other programs to

    crash.

    Detecting and repairing program memory leaks can be a time-consuming process,

    and it is often a task that is beyond the capabilities of a regular workstation user.

    Root Cause #2

    Available RAM Decline

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    System Mechanic's re-engineered Memory Mechanic tool is designed to give users a

    simple, one-click option to automatically recover wasted system memory. This

    "defragmentation" process swiftly drains memory leaks and reclaims available RAM

    trapped by inefficient program codes.

    During the Windows start-up process, a PC

    must execute the following three tasks

    before the user can start working:

    Run tests to ensure the hardware is operating properly Load the Windows operating system Load programs and services

    While the first two tasks can be executed very quickly, the last one can take much

    longer to complete. If too many programs and services are trying to load alongsideWindows, they create a bottleneck that significantly extends the time it takes for

    Windows to start up.

    Not all of the programs that start up with Windows are needed or necessary: many

    programs automatically configure themselves to load during the start-up process.

    There are many benefits to uninstalling these extra programs; however, users who

    are unfamiliar with Windows startup files may not know the difference between

    applications that can be safely removed and applications that are essential to the

    startup process.

    System Mechanic's Startup Optimizer takes the guesswork out of the Windows

    startup process by automatically detecting and deactivating unnecessary start-up

    programs or services. Eliminating these extra programs not only allows Windows to

    start up faster; it also ensures that there are no unnecessary programs running in the

    background taking up system resources once Windows has completely loaded.

    Eliminating unnecessary programs is one

    of the quickest and most effective ways to

    speed up PC performance. By getting rid

    of a program that they never use, aworkstation user can immediately free up

    hard drive space, memory, and other valuable system resources. However,

    sometimes these unnecessary programs do more than simply cause clutter: if the

    user has many redundant software programs that is, programs with duplicate or

    overlapping functions installed on their PC, it can lead to system freezes or lock-ups

    as each program attempts to secure the same resources for its own exclusive use.

    Root Cause #3

    Slow Windows Start Times

    Root Cause #4

    Redundant or Unnecessary

    Installed Programs

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    Most users have redundant programs installed on their PCs, although they may not

    realize it. Some of these programs come pre-installed on a PC by the retailer or

    manufacturer. Other redundant programs "piggyback" onto other programs during

    the download and installation process, so users who install certain programs may

    inadvertently install other unneeded (and unwanted) software along with them.While most of these programs simply take up extra space on the user's PC,

    simultaneously operating multiple programs with certain types of functions like

    antivirus scanning or registry repair can create conflicts and significantly degrade

    PC performance.

    Because different users prefer to use different programs for web browsing, photo

    editing, listening to music, etc., System Mechanic's new CRUDD (Commonly

    Redudant or Unnecessary Decelerators and Destabilizers) Remover tool identifies

    all the redundant programs present on a PC but ultimately gives the user the option

    of which programs to keep and which ones to uninstall. CRUDD Remover also lets the

    user or administrator know if the presence of redundant programs threatens overall

    performance: when it discovers evidence of redundant programs in any given

    functional category, it indicates the levels of threat those programs pose to

    performance and to stability on a scale of 1 to 5 (see fig. 3 below). CRUDD Remover is

    designed to provide users with even limited technical expertise the ability to

    periodically review and safely uninstall the redundant programs on their computer.

    Fig. 3: CRUDD Remover identifies and lists redundant programs, and gives users the choice of which program to

    uninstall. Each software category is rated in terms of the threat redundancy poses to performance and stability.

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    As many system administrators know,

    PC network settings should be adjusted

    to fit the data capabilities of a

    workstation's internet connection. However, Windows comes preset with a series of

    network configurations that may not necessarily be optimized for every workplace'sconnection type. If the Windows network settings are not properly configured to

    accommodate the amount of data transferred through the network connection, the

    result is longer page and program download times, and glitches and frequent

    interruptions in streaming media.

    Even if a PC's network settings have already been properly configured by the user or

    administrator, business users who travel with their PCs may have to adjust and re-

    adjust their network settings for optimal connectivity as they move from office to

    hotel to conference room and back again. In this context, the most effective and

    time-saving solution for optimizing internet performance is one that can quickly and

    easily adjust internet settings for the most efficient network connection possible.

    System Mechanic's NetBooster gives users this option to automatically optimize

    their internet settings with the simple click of a button. Users simply indicate what

    kind of connection type they have, and System Mechanic will automatically adjust PC

    network settings to optimize internet performance. For the more hands-on user or

    system administrator, NetBooster also makes it easy to view and manually adjust

    network connection settings as necessary.

    The Windows registry is the

    master database that containsall of the information and

    settings for the programs, applications, and files on a PC. Over time, it will also

    accumulate all of the errors, orphaned settings, and unused data remnants left over

    from defunct and partially removed software and hardware installations.

    Because the registry is so central to the workings of a PC's operating system, a

    cluttered or error-filled registry can lead to slowdowns, freezes, and even crashes.

    Keeping the registry in good working order is an important element of PC care; yet

    because registry settings are so central to the working of the operating system,

    manually editing and optimizing the registry is a task that should only be taken on by

    a trained user or administrator.

    System Mechanic's Registry Tuner finds and fixes broken keys, broken shortcuts, and

    other errors that are corrupting or destabilizing this important database. What's

    more, it provides a flexible solution that can either be set to automatically monitor

    and repair registry errors, or to allow individual users and administrators to review

    and repair these errors one at a time.

    Root Cause #5

    Mismatched Internet Settings

    Root Cause #6

    Windows Registry Errors and Clutter

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    Detecting and cleaning out errors from the

    Windows registry is only half the battle in the

    war on system entropy. After broken or

    obsolete registry keys have been deleted, they can leave gaps and empty spaces in

    the registry database, causing "registry bloat" that continues to use up extra systemresources and acts as a drag on Windows start times.

    Fig.4: Registry repairs can leave behind gaps and empty spaces that cause registry "bloat."

    To maximize the benefit of registry repair, a comprehensive registry-cleaning solution

    must also reorganize and compact the database to eliminate this unnecessary

    bloating. System Mechanic's Registry Compactor does just this: it is designed towork together with Registry Tuner to complete the process of registry optimization

    by defragmenting and compacting the registry the next time Windows starts up.

    File fragmentation is probably one of the most well-

    known and most pervasive causes of PC slowdown.

    Fragmentation occurs when individual files get split

    up and stored in different parts of the hard drive; it

    causes slowdown because then the hard drive head

    search for the scattered parts of the file every time the user needs to load the file or

    make changes to it. This slowdown becomes even more pronounced when important

    system files like the registry hives and main pagefile become fragmented.

    Disk defragmenting tools are one of the most effective and popular ways to deal with

    the problem of file fragmentationso much so that the system settings on the latest

    versions of Windows default to run a defragmenter on a regular schedule, so that the

    user doesn't have to remember to perform this regular maintenance task. However,

    Root Cause #7

    Windows Registry Bloat

    Root Cause #8

    Fragmented System

    Files on Hard Drive

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    running a disk defragmenter on a regular schedule can exacerbate the problem of

    program misalignment (root cause #1). What's more, defragmenters can't touch the

    registry hives or other critical operating system files, because they are locked and in

    use when Windows is running.

    System Mechanic's DriveAccelerator uses proprietary technology to defragmentsystem files during Windows boot-time, when those critical files are available to be

    optimized. What's more, for System Mechanic 10, DriveAccelerator has been re-

    engineered to work together with the new Program Accelerator tool to ensure that

    program files remain aligned with one another during the defragmentation process.

    The result is a first-of-its-kind defragmentation tool that provides a significant boost

    to both overall system and program performance.

    Last but not least, the accumulation of

    junk files on a PC is a significant source

    of PC slowdown and degradation over

    time. Without regular maintenance, junk filesthe temporary files generated when

    programs are installed or uninstalled from a PC, or that are created and downloaded

    during internet usecan collect on the hard drive, taking up space that could be

    used for other data and bloating the file system's indexing database (Master File

    Table).

    Because junk files place an unnecessary burden on a system's resources, clearing out

    temporary files and cache folders should be part of a regular PC maintenance

    routine. However, not all users are equally conscientious about keeping up with their

    PC chores. An effective PC clutter-cleaning program should have the flexibility toaccommodate these types of users, as well as the ones who are generally more

    meticulous and careful about what files they plan to keep and which ones they want

    to throw away.

    System Mechanic's PC Cleanup PowerTool tool offers users both of these options.

    PC Cleanup quickly scans the user's system to detect junk files and other clutter, and

    then provides users with an itemized list of its findings. Users can pick and choose

    which items to delete from this list, or sweep them all away with the click of a

    button. For users who prefer an entirely hands-off approach, this clean-up tool can

    also be set to run automatically and out of sight, whenever the PC is turned on butnot in use.

    Root Cause #9

    Accumulated Junk File Clutter

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    Identifying the nine root causes of PC slowdown is an important first step in

    designing effective solutions to repair and reverse these entropic processes. While

    some of these root causes can be addressed by manually readjusting PC settings,

    editing the registry and hard drive, or re-installing Windows altogether, these repairs

    are potentially hazardous if undertaken by a novice or uninformed user, and

    potentially too time-consuming for an advanced user, administrator, or busy IT

    professional to keep up with on a regular basis. Backing up the computer, cleaning

    system clutter, making sure that system configurations are constantly optimized, and

    keeping tabs on registry and hard drive fragmentation are all tasks that take up time

    that could otherwise be spent working on other, more immediately pressing projects.

    One option is to run a software utility program or suite, but it is important to be

    careful about choosing which programs to use. Many of these utility programs

    effectively target two, three, or even four specific areas of PC slowdown. Theydefragment the hard drive, clear out registry errors, shorten Windows start-up time,

    or clean up junk files and system clutter.

    However, to combat all nine areas of system slowdown, a more complete solution is

    required. With a battery of over 50 tools and 200 tests, System Mechanic 10 is the

    only PC tune-up software available that can provide a truly comprehensive approach

    to improving overall PC performance.

    Nine Root Causes of PC

    Slowdown

    Symptoms Solution

    1. Program

    misalignment

    Slow start-up, sluggish program

    behavior

    Program

    Accelerator

    2. Available RAM

    decline

    Universal system slowdown Memory Mechanic

    3. Slow Windows start-

    up

    Windows takes too long to load Startup Optimizer

    4. Redundant

    programs

    Lock-ups, general system

    slowdown

    CRUDD Remover

    5. Mismatched

    internet settings

    Lost connections, slow internet

    browsing

    NetBooster

    6. Registry errors Unpredictable hesitations and

    freezes

    Registry Tuner

    7. Registry bloat Universal system slowdown Registry Compactor

    8. Fragmented system

    files

    Excessive hard drive churn, freezes DriveAccelerator

    9. Accumulated clutter Sluggish behavior, premature

    drive failure

    PC Cleanup

    Successfully Reversing the Nine Root Causes of Slowdown

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    Today, businesses have come to rely on the speed and stability of their PCs. Left

    untreated, a slow or sub-performing PC not only drags down worker productivity, but

    can also lead to expensive and unnecessary upgrades. Additionally, many companiesmay not have the time or the manpower to keep up with the ongoing software

    entropy incurred through daily use in order to make sure that all of their PCs are

    running at peak performance.

    System Mechanic 10 does the work of repairing and maintaining your PCs by

    automatically scanning for, fixing, and reversing all signs of entropic slowdown in

    each of the nine key areas most vulnerable to corruption. PC users who want a

    hassle-free tune-up solution will benefit most from System Mechanic's ActiveCare

    technology, which automatically monitors and fixes PC problems without taxing

    system resources. Advanced users and administrators who prefer to take a more

    hands-on approach to PC maintenance will appreciate System Mechanic's custom

    tools, which allow them to quickly and easily adjust the system settings and

    preferences to get the performance they desire. In addition, regularly updated Tune-

    up Definitions allow System Mechanic to incorporate the latest program

    information and research findings from iolo Labs, ensuring that your PCs continue to

    receive the most complete and up-to-date care possible.

    Designed for users at all levels of computer expertise, System Mechanic 10 provides a

    comprehensive solution to PC slowdown based not on myth, but on proven fact.

    Works Cited

    Bocij, Paul. The Dark Side of the Internet: Protecting Yourself and Your Family From

    Online Criminals. Westport, CT: Greenwood Press, 2006.

    iolo Labs. The Impact of Time/Usage and PC Tune-Up Software on Selected PC

    Performance Factors. Los Angeles, CA: iolo technologies, 2009.

    Javvin Technologies. Network Dictionary. San Jose, CA: Javvin Press, 2007.

    Miller, Patrick. "Technology's Biggest Myths," PC World. August 22, 2010.

    Conclusion

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    iolo White PaperMyths and Facts about PC Slowdown Page 17

    About iolo

    Crowned the Fastest-Growing Company in the United States in both 2010 and 2009

    by the American Business Awards, iolo technologies, LLC (www.iolo.com) produces

    award-winning software that repairs, optimizes, and protects Windows computers.

    Founded in 1998 and headquartered in Los Angeles, iolo has presence in 33countries, more than 30 million users worldwide, and hundreds of company,

    executive and product awards from industry analysts and media. The iolo product

    line includes System Mechanic, the #1 best-selling PC performance software; System

    Mechanic Professional, an all-in-one suite of both PC performance and security

    tools; Search and Recover, a powerful data recovery tool for retrieving deleted files

    and photos; DriveScrubber, the #1 best-selling utility for permanently erasing data

    from hard drives; as well as System Shield, performance-focused antivirus and

    antispyware software. For more information seewww.iolo.com.

    7470 North Figueroa Street

    Los Angeles, CA 90041 USA

    Phone: 3232578888

    www.iolo.com

    Copyright 2010 iolo technologies, LLC. All rights reserved. iolo and its respective logos are registered

    trademarks of iolo technologies, LLC

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