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White PaperOctober 27, 2010
The Myths and Facts About Windows PC SlowdownThe Nine Proven Root Causes of Computer Degradation
The PC Performance Experts
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Virtually everyone who uses a Windows computer has experienced slower computer
performance and responsiveness over time. However, due to the lack of readily
available, quantifiable evidence about the true causes of computer slowdown, many
users may not fully understand the reasons behind their PC's lagging speed. Although
most users can see how major problems like hardware failures and spyware
infestations affect the health and functionality of their PC, many do not understand
that everyday actions like installing and uninstalling programs, surfing the internet,
and routine Windows updates significantly contribute to the gradual corruption
and degradation of PC speed as well. This lack of information often causes users to
inadvertently take actions that hinder, rather than help, the speed and stability of
their Windows PC.
Knowledge is power when it comes to fixing and preventing PC slowdown
The purpose of this whitepaper is to debunk the myths, clear up the
misunderstandings, and share the latest findings about the nine root causes of PC
slowdown recently discovered through research by iolo Labs. This paper:
Explores the problems faced by business owners and IT professionals whoseek to optimize and maintain workstations that undergo regular daily use
but may not receive regular daily maintenance.
Addresses the most commonly-held misunderstandings that many users haveabout PC slowdown.
Reviews the major sources of poor Windows performance. Focuses in detail on the nine root causes of software entropy and how they
can be effectively resolved and reversed by fast, low-cost, and low-impact
solutions.
While PC slowdown is gradual at first, it canif left untreatedlead to a significant
decline in employee productivity and increased costs spent on workstation
maintenance. The solutions presented in this report seek not only to reverse the
software entropy that leads to overall system slowdown, but to optimize and extend
the life of working computers, minimizing the time and money spent on PC repairs
and replacements.
Introduction
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The day-to-day maintenance of a computer is generally not one of the principal
concerns of the average workstation PC user. As an unintended consequence, the
user may put off taking, or may simply be unaware of, the regular actions necessary
for the upkeep and maintenance of their machine. When problems like freezes,
crashes, or significant slowdowns occur, the user may perceive them to be
catastrophes that have emerged almost out of nowhere, and blame them on a
variety of well-known or easily identifiable phenomena that may or may not be
related to the problem at hand.
While users need not become computer experts (or be required to comprehensively
diagnose their computer problems), it may be helpful for them to understand the
underlying reasons for poor PC performance so they can take appropriateprecautions and preventative measures. Business owners and managers may also
benefit from a review of these common misperceptions in order to better
understand users' attitudes toward PC usage and correct or adjust these
misunderstandings as necessary. To follow is an overview of five of the most
commonly held beliefs among non-technical users regarding the causes of PC
slowdown, and how such beliefs may affect their approach toward the maintenance
and operation of their workstation computers.
The idea that a PC's performance suffers because its hardware literally "wears out" is
an easy assumption for a non-technical user to make, since this is certainly what
happens to other machines we use in our daily livescars, lawnmowers, washing
machines, and so on. Some users may believe that when a PC slows down, it means
that they have overworked or overtaxed the physical capabilities of their computer,
so it must need an expensive hardware upgrade or must be replaced by a new PC
altogether.
Fact: A computer's hardware is almost 100% non-mechanical and does not wear out
and slow down over time. It operates at exactly the same speed whether it is brandnew or many years old. Barring actual traumatic physical damage to the hardware,
the only part of a computer that significantly slows down over time is its operating
system and software, which can become corrupted over time due to daily use and
regular software and Windows updates. Aside from the rare instances of hard drive
failure (the hard drive being the only mechanical component in the PC), it is the
software rather than the physical components of a PC that are subject to entropic
degradation from routine usage.
The Top 5 Myths of PC Slowdown
Myth #1: PCs slow down because the hardware components wear out over time.
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Wiping a computer's hard drive and doing a clean install of Windows is generally a
sure-fire way to streamline and refresh a poorly performing PC. This is a
misperception that may be promoted even by more technically minded users, as the
"clean install" has long been touted as a reliable cure for poor computer
performance. Certainly, the idea of the clean install corresponds to common-sense
ideas about how refreshing a PC or starting over with a clean slate will provide a
better solution than merely tinkering with cleanup and settings in an already badly
corrupted system.
Fact: Re-installing Windows is unnecessarily time-consuming, and not the only or
even the most effective way to fix and speed up a sluggish computer. Indeed, manycomputer experts believe that with today's operating systems, doing a clean install of
Windows is both inefficient and largely unnecessary. Aside from a computer being
infected by a kernel root kit or parts of the Windows operating system being
removed or physically damaged, there is usually no valid need to re-install Windows.
There are other, less drastic steps users can take to ensure that their PCs continue to
run swiftly and stably, especially with the availability of performance-tuning tools
that can systematically reverse all nine root causes of entropic software degradation.
Windows 7 does include several good improvements over previous versions,
including enhancements that noticeably improve start-up time and program
performance. Moreover, because it has only been available for a little over a year,
many users may not have yet experienced obvious signs or symptoms of system
slowdown.
Fact: Recent tests reported on by PC World discovered that
while Windows 7 did seem to speed things up somewhat, a few tests
actually showed some slowdown. Applications launched more slowlyacross the board (the most dramatic change was a 2.7-second
Photoshop CS4 launch in Vista turning into a 9.6-second launch in
Windows 7). (Miller)
In addition to a degree of slowdown right out of the box, Windows 7 loses
performance over time from normal use in almost exactly the same way as its
previous versions, XP and Vista. What's more, the pattern of gradual fragmentation
Myth #2: The only way to speed up a slow or unstable PC is to wipe the hard
drive and reinstall Windows.
Myth #3: Windows 7 does not slow down like Vista or XP.
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and corruption of its operating system remains consistent with the nine root causes
of PC slowdown discovered by iolo Labs.
New PCs certainly run faster than older computers that have accumulated a great
deal of clutter; however, they come configured to a factory standard that may not be
optimized for a user's particular needs.
Fact: Tests performed by iolo Labs demonstrated that a brand new PC's speed can be
improved by up to 25% by reconfiguring and optimizing system settings, removing
unnecessary start-up items, and re-aligning program files dislodged by Windows
updates and disk defragmenters (see Fig. 1 below). So while new PCs may initially run
faster than an older or previously owned PC does, this does not mean that 1) a new
PC's speed cannot improve and 2) an older PC that is properly configured for
maximum effectiveness will not be able to run as fast as, or faster than, a brand-newPC that has been improperly set up.
Fig. 1. Data from an iolo Labs study (iolo Labs, 2009) shows Windows startup time before and after a tune-up;even a PC at 0 months of use sees a noticeable improvement.
Spyware is an omnipresent problem for PC users. According to a number of recent
consumer reports by software companies and independent organizations like Trend
Micro, Harris Survey, Webroot, America Online, and the Cyber Security Alliance, 80 to
90% of PCs worldwide have been infected by spyware (Bocij, 76). Viruses and
spyware infections not only compromise a user's privacy, but can impact a PC's
overall performance.
Myth #4: New PCs run as fast as they ever will.
Myth #5: When a PC slows down, it's always due to spyware.
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Fact: While malicious software can certainly cause a PC to slow down, it is often not
theprimarycause of poor PC performance. With the notable exception of a root kit
or other damage-seeking virus, most malware programs today are designed to steal
information and therefore be as invisible to the user as possible. Modern malware
usually impacts a PC no differently than any other piece of software that has beeninstalled. Yet if a PC gets too cluttered with malware, the accumulation and
operation of these unnecessary and unwanted programs can create a significant
drain on the computer's resources, just as having too many non-malicious redundant
programs installed on a PC can clutter up and thereby slow down overall system
speeds. This leads users and even some IT professionals to confuse the slowdown
caused by the normal entropic processes of PC slowdown over time with a malware
infestation. While the accumulation of spyware may certainly contribute to poor PC
performance if left unchecked, a computer that is completely virus-free will often still
run just as slowly as or even slower than one that is infested with malware.
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Contrary to what users may believe, the primary cause of PC slowdown is rarely
anything as visible or easily identifiable as malfunctioning hardware or invasivespyware. While these causes cannot be completely ruled out, for the most part slow
or inefficient PC performance is caused by a phenomenon that is far more mundane:
the gradual encroachment of entropic processes on the user's software programs
and operating system.
What is software entropy?
Entropyas defined by the second law of thermodynamicsis what causes systems
to go from order to disorder. This well-known scientific law applies to most of the
things we encounter in everyday life. For example, if left untended, an orderly gardenbecomes a weed-filled plot; a neatly kept room becomes increasingly cluttered and
messy; and a brand-new car becomes run-down and weathered.
The same rule applies to software. Over time, hard drives become fragmented,
program files drift apart, and the Windows registry becomes bloated or corrupt: this
gradual software corruption is caused by regular PC use, including routine actions like
installing and uninstalling drivers, updating programs, or creating and deleting files.
Entropy causes software programs to become increasingly inefficient, and
increasingly time-consuming to maintain. This is because
...[any] software system that undergoes continuous change, such as
having new functionality added to its original design or fitting into the
latest technology environment, will eventually become more complex
and disorganized as it grows, losing its original design structure.
(Javvin Technologies, 452)
While barely noticeable at first, the effects of software entropy slowly accumulate
over time until it comes to affect the PC's functionality. Like rust gathering on a car,
software entropy can slowly and stealthily build up on a user's machine until the
workstation can no longer operate properly.
The True Culprit: Software Entropy
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Since 1998, iolo Labs has pursued research into the phenomenon of software entropy
in an effort to measure and quantify its occurrence across a broad range of PC
computers and workstations. iolo Labs researchers have recently identified nine key
areas where these entropic processes were both noticeably present and could
potentially be repaired and reversed. This section gives a brief overview of these nine
root causes of PC slowdown and: 1) isolates the ways that corruption and entropy
lead to the symptomatic loss of computer performance over time, 2) highlights the
issues that most significantly diminish PC performance, and 3) suggests effective and
comprehensive solutions for preventing, repairing, and reversing these sources of
software entropy.
Program misalignment occurs when the
many interrelated files that comprise asingle computer program get rearranged
and scattered in different places around
the PC's hard drive, due to automatic program updates and other actions taken over
the course of routine computer use. This progressive file system entropy or "drift"
causes the hard drive head to move back and forth across the drive disk to execute
routine program functions, leading to both slower overall performance and extra
fatigue on the system's drive head and processor.
Disk defragmenters are unable to resolve the problem of program misalignment
because they fail to understand and accommodate the critical interdependencies and
relationships between each program and its supporting set of dependent files.
Indeed, defragmenting tools may exacerbate the problem by indiscriminately
collocating and compacting files together without ensuring that related program files
remain grouped together. A solution that seeks to effectively address and resolve
program misalignment must be able to identify and re-align related program files for
faster loading time and greater program responsiveness.
Currently, System Mechanic's Program Accelerator, available in the newest version
of System Mechanic Business, is the only PC utility tool available on the market that
directly targets this problem of program misalignment. Informed by a database of
program file information regularly maintained and updated by iolo Labs, ProgramAccelerator recognizes related program files and re-aligns them together on the hard
drive. Preliminary tests by iolo Labs have shown that using Program Accelerator
alone increases PC start-up speeds up to 8%*, even in otherwise completely
*Results based on impact to Windows startup time as reported by Microsoft Windows Performance Toolkits Time-To-Desktop
(bootDoneViaExplorer) milestone. Scores are aggregate average results of tests performed five times per PC configuration. Configuration tested:
Windows 7 64-bit 4GB RAM. Other software installed: Microsoft Office, Apple iTunes, Mozilla Fire fox, Windows Messenger, Adobe Flash, and
Adobe Acrobat Reader. Analysis performed on October 3, 2010 using the latest versi ons of software available.
The Nine Root Causes of PC Slowdown
Root Cause #1
Program Misalignment
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optimized machines: a noticeable performance improvement even over previous
versions of System Mechanic.
Fig.2: Program Accelerator re-aligns scattered program files to reduce system entropy.
Although today's PCs generally have more than
enough RAM to sufficiently handle most businessapplications, available RAM can still get trapped
in "memory leaks," a common software problem created by a design flaw in certain
programs (particularly applications created with C/C++). These programs either
forget to release memory after their task is finished, or they continue to consume or
reserve memory even when it is no longer necessary to complete the task at hand.
While the amount of memory siphoned off by a memory leak may appear to be quite
minor at first, as the number of leaks accumulates, the resulting misallocation of
memory can result in a significant and noticeable decline in available RAM. This
reduction in available memory may cause other programs to store and access their
information on and from the hard drive, putting additional strain on systemresources and resulting in slower program performance across the board. In a worst-
case scenario, a significant drain on system memory can cause other programs to
crash.
Detecting and repairing program memory leaks can be a time-consuming process,
and it is often a task that is beyond the capabilities of a regular workstation user.
Root Cause #2
Available RAM Decline
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System Mechanic's re-engineered Memory Mechanic tool is designed to give users a
simple, one-click option to automatically recover wasted system memory. This
"defragmentation" process swiftly drains memory leaks and reclaims available RAM
trapped by inefficient program codes.
During the Windows start-up process, a PC
must execute the following three tasks
before the user can start working:
Run tests to ensure the hardware is operating properly Load the Windows operating system Load programs and services
While the first two tasks can be executed very quickly, the last one can take much
longer to complete. If too many programs and services are trying to load alongsideWindows, they create a bottleneck that significantly extends the time it takes for
Windows to start up.
Not all of the programs that start up with Windows are needed or necessary: many
programs automatically configure themselves to load during the start-up process.
There are many benefits to uninstalling these extra programs; however, users who
are unfamiliar with Windows startup files may not know the difference between
applications that can be safely removed and applications that are essential to the
startup process.
System Mechanic's Startup Optimizer takes the guesswork out of the Windows
startup process by automatically detecting and deactivating unnecessary start-up
programs or services. Eliminating these extra programs not only allows Windows to
start up faster; it also ensures that there are no unnecessary programs running in the
background taking up system resources once Windows has completely loaded.
Eliminating unnecessary programs is one
of the quickest and most effective ways to
speed up PC performance. By getting rid
of a program that they never use, aworkstation user can immediately free up
hard drive space, memory, and other valuable system resources. However,
sometimes these unnecessary programs do more than simply cause clutter: if the
user has many redundant software programs that is, programs with duplicate or
overlapping functions installed on their PC, it can lead to system freezes or lock-ups
as each program attempts to secure the same resources for its own exclusive use.
Root Cause #3
Slow Windows Start Times
Root Cause #4
Redundant or Unnecessary
Installed Programs
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Most users have redundant programs installed on their PCs, although they may not
realize it. Some of these programs come pre-installed on a PC by the retailer or
manufacturer. Other redundant programs "piggyback" onto other programs during
the download and installation process, so users who install certain programs may
inadvertently install other unneeded (and unwanted) software along with them.While most of these programs simply take up extra space on the user's PC,
simultaneously operating multiple programs with certain types of functions like
antivirus scanning or registry repair can create conflicts and significantly degrade
PC performance.
Because different users prefer to use different programs for web browsing, photo
editing, listening to music, etc., System Mechanic's new CRUDD (Commonly
Redudant or Unnecessary Decelerators and Destabilizers) Remover tool identifies
all the redundant programs present on a PC but ultimately gives the user the option
of which programs to keep and which ones to uninstall. CRUDD Remover also lets the
user or administrator know if the presence of redundant programs threatens overall
performance: when it discovers evidence of redundant programs in any given
functional category, it indicates the levels of threat those programs pose to
performance and to stability on a scale of 1 to 5 (see fig. 3 below). CRUDD Remover is
designed to provide users with even limited technical expertise the ability to
periodically review and safely uninstall the redundant programs on their computer.
Fig. 3: CRUDD Remover identifies and lists redundant programs, and gives users the choice of which program to
uninstall. Each software category is rated in terms of the threat redundancy poses to performance and stability.
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As many system administrators know,
PC network settings should be adjusted
to fit the data capabilities of a
workstation's internet connection. However, Windows comes preset with a series of
network configurations that may not necessarily be optimized for every workplace'sconnection type. If the Windows network settings are not properly configured to
accommodate the amount of data transferred through the network connection, the
result is longer page and program download times, and glitches and frequent
interruptions in streaming media.
Even if a PC's network settings have already been properly configured by the user or
administrator, business users who travel with their PCs may have to adjust and re-
adjust their network settings for optimal connectivity as they move from office to
hotel to conference room and back again. In this context, the most effective and
time-saving solution for optimizing internet performance is one that can quickly and
easily adjust internet settings for the most efficient network connection possible.
System Mechanic's NetBooster gives users this option to automatically optimize
their internet settings with the simple click of a button. Users simply indicate what
kind of connection type they have, and System Mechanic will automatically adjust PC
network settings to optimize internet performance. For the more hands-on user or
system administrator, NetBooster also makes it easy to view and manually adjust
network connection settings as necessary.
The Windows registry is the
master database that containsall of the information and
settings for the programs, applications, and files on a PC. Over time, it will also
accumulate all of the errors, orphaned settings, and unused data remnants left over
from defunct and partially removed software and hardware installations.
Because the registry is so central to the workings of a PC's operating system, a
cluttered or error-filled registry can lead to slowdowns, freezes, and even crashes.
Keeping the registry in good working order is an important element of PC care; yet
because registry settings are so central to the working of the operating system,
manually editing and optimizing the registry is a task that should only be taken on by
a trained user or administrator.
System Mechanic's Registry Tuner finds and fixes broken keys, broken shortcuts, and
other errors that are corrupting or destabilizing this important database. What's
more, it provides a flexible solution that can either be set to automatically monitor
and repair registry errors, or to allow individual users and administrators to review
and repair these errors one at a time.
Root Cause #5
Mismatched Internet Settings
Root Cause #6
Windows Registry Errors and Clutter
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Detecting and cleaning out errors from the
Windows registry is only half the battle in the
war on system entropy. After broken or
obsolete registry keys have been deleted, they can leave gaps and empty spaces in
the registry database, causing "registry bloat" that continues to use up extra systemresources and acts as a drag on Windows start times.
Fig.4: Registry repairs can leave behind gaps and empty spaces that cause registry "bloat."
To maximize the benefit of registry repair, a comprehensive registry-cleaning solution
must also reorganize and compact the database to eliminate this unnecessary
bloating. System Mechanic's Registry Compactor does just this: it is designed towork together with Registry Tuner to complete the process of registry optimization
by defragmenting and compacting the registry the next time Windows starts up.
File fragmentation is probably one of the most well-
known and most pervasive causes of PC slowdown.
Fragmentation occurs when individual files get split
up and stored in different parts of the hard drive; it
causes slowdown because then the hard drive head
search for the scattered parts of the file every time the user needs to load the file or
make changes to it. This slowdown becomes even more pronounced when important
system files like the registry hives and main pagefile become fragmented.
Disk defragmenting tools are one of the most effective and popular ways to deal with
the problem of file fragmentationso much so that the system settings on the latest
versions of Windows default to run a defragmenter on a regular schedule, so that the
user doesn't have to remember to perform this regular maintenance task. However,
Root Cause #7
Windows Registry Bloat
Root Cause #8
Fragmented System
Files on Hard Drive
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running a disk defragmenter on a regular schedule can exacerbate the problem of
program misalignment (root cause #1). What's more, defragmenters can't touch the
registry hives or other critical operating system files, because they are locked and in
use when Windows is running.
System Mechanic's DriveAccelerator uses proprietary technology to defragmentsystem files during Windows boot-time, when those critical files are available to be
optimized. What's more, for System Mechanic 10, DriveAccelerator has been re-
engineered to work together with the new Program Accelerator tool to ensure that
program files remain aligned with one another during the defragmentation process.
The result is a first-of-its-kind defragmentation tool that provides a significant boost
to both overall system and program performance.
Last but not least, the accumulation of
junk files on a PC is a significant source
of PC slowdown and degradation over
time. Without regular maintenance, junk filesthe temporary files generated when
programs are installed or uninstalled from a PC, or that are created and downloaded
during internet usecan collect on the hard drive, taking up space that could be
used for other data and bloating the file system's indexing database (Master File
Table).
Because junk files place an unnecessary burden on a system's resources, clearing out
temporary files and cache folders should be part of a regular PC maintenance
routine. However, not all users are equally conscientious about keeping up with their
PC chores. An effective PC clutter-cleaning program should have the flexibility toaccommodate these types of users, as well as the ones who are generally more
meticulous and careful about what files they plan to keep and which ones they want
to throw away.
System Mechanic's PC Cleanup PowerTool tool offers users both of these options.
PC Cleanup quickly scans the user's system to detect junk files and other clutter, and
then provides users with an itemized list of its findings. Users can pick and choose
which items to delete from this list, or sweep them all away with the click of a
button. For users who prefer an entirely hands-off approach, this clean-up tool can
also be set to run automatically and out of sight, whenever the PC is turned on butnot in use.
Root Cause #9
Accumulated Junk File Clutter
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Identifying the nine root causes of PC slowdown is an important first step in
designing effective solutions to repair and reverse these entropic processes. While
some of these root causes can be addressed by manually readjusting PC settings,
editing the registry and hard drive, or re-installing Windows altogether, these repairs
are potentially hazardous if undertaken by a novice or uninformed user, and
potentially too time-consuming for an advanced user, administrator, or busy IT
professional to keep up with on a regular basis. Backing up the computer, cleaning
system clutter, making sure that system configurations are constantly optimized, and
keeping tabs on registry and hard drive fragmentation are all tasks that take up time
that could otherwise be spent working on other, more immediately pressing projects.
One option is to run a software utility program or suite, but it is important to be
careful about choosing which programs to use. Many of these utility programs
effectively target two, three, or even four specific areas of PC slowdown. Theydefragment the hard drive, clear out registry errors, shorten Windows start-up time,
or clean up junk files and system clutter.
However, to combat all nine areas of system slowdown, a more complete solution is
required. With a battery of over 50 tools and 200 tests, System Mechanic 10 is the
only PC tune-up software available that can provide a truly comprehensive approach
to improving overall PC performance.
Nine Root Causes of PC
Slowdown
Symptoms Solution
1. Program
misalignment
Slow start-up, sluggish program
behavior
Program
Accelerator
2. Available RAM
decline
Universal system slowdown Memory Mechanic
3. Slow Windows start-
up
Windows takes too long to load Startup Optimizer
4. Redundant
programs
Lock-ups, general system
slowdown
CRUDD Remover
5. Mismatched
internet settings
Lost connections, slow internet
browsing
NetBooster
6. Registry errors Unpredictable hesitations and
freezes
Registry Tuner
7. Registry bloat Universal system slowdown Registry Compactor
8. Fragmented system
files
Excessive hard drive churn, freezes DriveAccelerator
9. Accumulated clutter Sluggish behavior, premature
drive failure
PC Cleanup
Successfully Reversing the Nine Root Causes of Slowdown
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Today, businesses have come to rely on the speed and stability of their PCs. Left
untreated, a slow or sub-performing PC not only drags down worker productivity, but
can also lead to expensive and unnecessary upgrades. Additionally, many companiesmay not have the time or the manpower to keep up with the ongoing software
entropy incurred through daily use in order to make sure that all of their PCs are
running at peak performance.
System Mechanic 10 does the work of repairing and maintaining your PCs by
automatically scanning for, fixing, and reversing all signs of entropic slowdown in
each of the nine key areas most vulnerable to corruption. PC users who want a
hassle-free tune-up solution will benefit most from System Mechanic's ActiveCare
technology, which automatically monitors and fixes PC problems without taxing
system resources. Advanced users and administrators who prefer to take a more
hands-on approach to PC maintenance will appreciate System Mechanic's custom
tools, which allow them to quickly and easily adjust the system settings and
preferences to get the performance they desire. In addition, regularly updated Tune-
up Definitions allow System Mechanic to incorporate the latest program
information and research findings from iolo Labs, ensuring that your PCs continue to
receive the most complete and up-to-date care possible.
Designed for users at all levels of computer expertise, System Mechanic 10 provides a
comprehensive solution to PC slowdown based not on myth, but on proven fact.
Works Cited
Bocij, Paul. The Dark Side of the Internet: Protecting Yourself and Your Family From
Online Criminals. Westport, CT: Greenwood Press, 2006.
iolo Labs. The Impact of Time/Usage and PC Tune-Up Software on Selected PC
Performance Factors. Los Angeles, CA: iolo technologies, 2009.
Javvin Technologies. Network Dictionary. San Jose, CA: Javvin Press, 2007.
Miller, Patrick. "Technology's Biggest Myths," PC World. August 22, 2010.
Conclusion
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About iolo
Crowned the Fastest-Growing Company in the United States in both 2010 and 2009
by the American Business Awards, iolo technologies, LLC (www.iolo.com) produces
award-winning software that repairs, optimizes, and protects Windows computers.
Founded in 1998 and headquartered in Los Angeles, iolo has presence in 33countries, more than 30 million users worldwide, and hundreds of company,
executive and product awards from industry analysts and media. The iolo product
line includes System Mechanic, the #1 best-selling PC performance software; System
Mechanic Professional, an all-in-one suite of both PC performance and security
tools; Search and Recover, a powerful data recovery tool for retrieving deleted files
and photos; DriveScrubber, the #1 best-selling utility for permanently erasing data
from hard drives; as well as System Shield, performance-focused antivirus and
antispyware software. For more information seewww.iolo.com.
7470 North Figueroa Street
Los Angeles, CA 90041 USA
Phone: 3232578888
www.iolo.com
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