Eng. Isra’ Ramiz Lulu EMAIL: isra.r.lulu@gmail.com

CONTACT NUMBER: (+971 52 978 9954)

OBJECTIVE: To take a challenging and high performance oriented role in the field of Information Technology/Computer Engineering in one of the well-known reputed organizations that best meets my capabilities, skills, experience, and education.

PERSONALITY: Ambitious, dependable, self-motivated, enthusiastic by new challenges and technologies, energetic, efficient, very accurate, possessing bilingual skills, and goal oriented with clear vision of future objective.

EDUCATION: Bachelor of Science in Computer Engineering July 2012 University Of Sharjah, Sharjah, UAE Higher School Education, AbuDhabi, UAE June 2007 Al Manara Private School

EXPERIENCE:

• ICT Tutor / IT Support (September, 2015 – Till Now) Dubai Arabian American Private School (DAAS), Dubai, UAE

ü Provide IT Technical Support to All Staff Members. ü Manage and support the proper functioning and development of the Computer Laboratories. ü Research new topic areas and maintain up-to-date subject knowledge. ü Develop and prepare new ICT Curriculum Materials and ICT Annual Report. ü Select and use a wide range of different learning resources and equipment, including podcasts and interactive

whiteboards. ü Provide a set of standards and practices for the safe and healthy operation of the Computer Laboratory. ü Follow the safety requirements and codes to assist Staff Members and Students to perform their duties and to study

safely. ü Train Students and Teachers for ICDL Certification. ü Provide classroom and practical (Laboratory) training programs to various batches of Students and Teachers. ü Train other members of the department and colleagues on basics of office365. ü Supervises and supports the work of teaching assistants and support staff. ü Technical administration for E-PIRLS International Exam and Entrance Online Exams (For all Levels). ü Introduce/Integrate online learning Websites/Applications to improve ICT curriculum.

• IT Support Engineer (September, 2013 - August, 2015) Masterline Heavy Equipment and Machinery Spare Parts Trading L.L.C, Dubai, UAE

ü Resolve computer and telephony related issues when contacted by clients by providing both on-site and remote support.

ü Develop, Configure, Install, Troubleshoot, and Test Computer Hardware/Software. ü Help Engineers and other Employees to meet their needs in Computer Software/Hardware and networking tools. ü Record and maintain client data, contacts, and accounts. ü Create proper Documentation and secure the including data to make the employees make the best of new

technologies. ü Supervise the administration of systems, networks and servers to ensure availability of services to authorized users. ü Co-ordinate sales projects. ü Support marketing team by attending conferences and marketing events.

• Computer Engineer (July, 2012 - August, 2013) Silver Star Contracting General Maintenance Company, Abu Dhabi, UAE

ü Network planning and Engineering. ü Investigate, diagnose and resolve all network problems. ü Develop, Configure, Install, Troubleshoot, and Test Computer Hardware/Software. ü Manage all Users and ensure their daily targets. ü Maintain the workflow and report to managing director. ü Provide technical support to all company Departments.

• Assistant Engineer (Trainee) (July ,2011 - August ,2011)

Silver Star Contracting General Maintenance Company, Abu Dhabi, UAE

• Part-Time Tutor & Microsoft Trainer (Freelancer) (January ,2011- April ,2016) University Level and High School Students, AbduDhabi, Dubai, Sharjah

o ICT (All Levels) o Mathematics (Grades 4, 5, &6) o Programming (Visual Studio C++) o Microsoft Office Application

CERTIFICATES AND ACHIEVEMENTS:

Course Board/University Mark Obtained

IELTS

University of Wollongong Dubai, UAE

Overall Score: 6.5

Candidate ID: 005316

GRE (Graduate Record Examination)

Prometric, AMIDEAST

Dubai, UAE

Quantitative Reasoning: 156

Verbal Reasoning: 133

MEMUN

(Middle East Model United Nations)

Dubai Arabian American Private School,

Dubai, UAE

CERTIFIED

Professional Development

ASPIN HIGHER EDUCATION,

Dubai, UAE

COURSE COMPLETED

CCNA

Dubai Arabian American Private School,

Dubai, UAE

COURSE COMPLETED

Classroom Management

The Sidra Group,

Dubai, UAE

COURSE COMPLETED

Computer Lab Procedures and

Tools Use

Dubai Arabian American Private School,

Dubai, UAE

COURSE COMPLETED

MCSA

Microsoft

PROCESSING

PROJECTS: • Face Recognition System using MATLAB Senior Project Design I/II (Course #0403491 / #0403492), University Of Sharjah, Sharjah, UAE

Implementation of Facial Recognition Software System using different methods and techniques; Global Appearance-based Technique, Local Appearance-based Technique, and Hybrid Technique.

• Green Computing Project: Man and The Environment (Course #0401141), University Of Sharjah, Sharjah, UAE

• Simple Four-Function Calculator using Assembly Language: Micro. Language (Course #0403230) Micro. Language Lab (Course #0403231), University Of Sharjah, Sharjah, UAE

• ATM Machine using Microcontroller 8051: Embedded Systems Design (Course #0403334), University Of Sharjah, Sharjah, UAE

SKILLS: • Computer Skills:

o Word Processing: Microsoft Office Word o Arts/Graphics: Adobe Photoshop C3, Adobe Illustrator o Programming Languages: Visual C++/ C Programming, Verilog o Presentation: Microsoft Office PowerPoint o Spreadsheet: Microsoft Office Excel o Operating Systems: Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Unix,

Linux, Mac OSX, Mac OS 8.6 o Engineering Software: Primavera - MS Project 2010 - Matlab – TASM – PSpice – AutoCAD o Web Design: HTML

• Language Skills: o Arabic: Mother tongue o English: Fluent

• Organizational Skills: o Strong organizational skills o Ability to multi-task in a small Business environment. o Able to work well with others, as well as independently.

• Personal Management: o Strong problem solving and reasoning abilities o General time management skills.

• Communication: o Excellent customer facing skills o Ability to communicate in an understandable and friendly manner; both written and verbal (Arabic and English) o Exceptional presentation skills.

EXTRA CURRICULAR ACTIVITIES: • Member in IEEE • Active member in Ms.net club (University of Sharjah)

INTERESTS: • Photography • Fashion Designing

ADDITIONAL INFORMATION: • Date of Birth: February, 23rd 1990 • Nationality: Palestinian (Eligible Jordanian) • Martial Status: Married • Driving License: Valid • Visa Status: Husband Sponsorship *All original documents will be furnished upon request