Issue 90 / Oct–Nov 2019 MCI (P) 013/01/2019Company Reg No. 200300002K 199303821R 199601557N

Our Kindness Champs

我们的行善金牌奖得主

On 23 October 2019, 33 ComfortDelGro Taxi staff and cabbies received the National Kindness Award – Transport Gold 2019 from Dr Lam Pin Min, Senior Minister of State, Ministry of Transport & Ministry of Health at the Capitol Theatre.

Of these, (from left to right) Cabbies Dhanabalan S/O Shunmugam, Ong Swee Ker, Mohammad Suhaini Bin Abdul Ghani, Anthony Chee Han Men and Seet Choo Tong received the Outstanding Award in the Taxi Operations category!

CABBY shares what our outstanding cabbies did.

今年 10 月 23 日在首都剧院举行的颁奖典礼上，共有 33 名康福

德高德士师傅和职员获颁 2019 年全国行善运动-公共交通金牌奖。

颁奖嘉宾为交通部及卫生部高级政务部长蓝彬明医生。

其中，德士师傅 Dhanabalan S/O Shunmugam、王順踞、

Mohammad Suhaini Bin Abdul Ghani、钱翰明和薛聚铜获颁德士

运营组的杰出奖!

CABBY 走访了这些杰出司机，了解他们的得奖原因。

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Cabby Dhanabalan S/O ShunmugamA kind act can be as simple as carrying items for someone.

And that’s exactly what Cabby Dhanabalan S/O Shunmugam did when he ferried passenger, Ms Vani and her two young children home. As Ms Vani was alone with her two young children, none of her hands were free to carry all the items that she had bought.

So despite being older than Ms Vani, Cabby Dhanabalan quickly helped her load her items into the taxi boot. Even though she took some time to board the taxi with her young children, he waited

patiently without hurrying them. He also made the journey a pleasant one by sharing life’s positive anecdotes with Ms Vani and made them feel so comfortable that she felt as if she were in her “very own vehicle”, driven by a “relative”. He even volunteered to carry her items up to her house.

She later wrote to the Company to convey her appreciation. She said: “It’s very rare to find such a taxi driver who doesn’t only work for money but also serve his customers as best as he could. He was old yet he took his energy to help me… I would like to thank him for his help.”

Cabby Ong Swee KerCabby Ong Swee Ker, two-time Outstanding Award winner, first came into the limelight in 2017 when passengers were amazed at the "treasure trove" of provisions that he stores in his taxi during emergencies. The 65-year-old has even gone as far as to give away 150 umbrellas in the last two years.

It all started in 2010 when a passenger on board Cabby Ong's taxi discovered her phone cable was broken while on the way to the airport. Cabby Ong had none to spare her then, but immediately lent his own to her. Since then, he has gone on to store umbrellas, tissue paper, bottled water, sour plums, medical oil and lozenges in his taxi so that he could give them away to passengers. In fact, he has even equipped his taxi with Wi-Fi and two charging ports!

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德士师傅 Dhanabalan S/O Shunmugam

帮忙别人提携物件，也是一件善举。

当德士师傅 Dhanabalan S/O Shunmugam 载送 Vani 小姐和两

名年幼的子女回家时，眼见 Vani 小姐带两名小孩，便毫不犹疑地为她提携

物件。

尽管比 Vani 小姐年长，Dhanabalan 师傅赶紧帮她把物件放进德

士车厢。虽然她和子女花了一些时间才上车，但他还是耐心等待，没有催促

他们。此外，他也和 Vani 小姐一人分享人生哲理，让后者有宾至如归的感

觉。他甚至主动帮忙把物件提到她的家中。

过后，她特地写信到公司致谢。她说：“如今已经很少看到不仅为车资

工作，同时也尽心尽力为乘客提供优质服务的德士师傅。尽管他已经相当

年长，但他还是尽力帮助我… 我要衷心感谢他的帮忙。”

德士师傅王順踞第二次获得杰出奖的王师傅于 2017 年首次受到瞩

目。当年，王师傅在车内为乘客准备了一堆应急“宝

物”，让人留下深刻的印象。过去两年，这名 65 岁的

德士师傅已经送出了 150 把雨伞。

一切都是从 2010 年开始。当时，在前往机场途

中，王师傅的乘客发现她的手机充电线断裂。于是，

王师傅马上借出自己的手机充电线。自此以后，他便

开始在车内放置雨伞、纸巾、瓶装水、酸梅、药油和

喉糖，以满足乘客的需求。实际上，他甚至还为乘客

提供免费无线网，以及两个充电口。

一名在去年 7 月乘搭王师傅德士的乘客说：“我

非常享受这段车程… 德士师傅竭尽所能地让乘客感

到舒适，提供瓶装水、饼干、雨伞、纸巾等等。为了让

乘客感到宾至如归，他确实落足心思，十分用心。”

A passenger who took Cabby Ong's taxi last July said: "I very much enjoyed my trip... the driver was serious about making his passengers comfortable, providing bottled water and biscuits on top of umbrellas, tissue paper and a whole lot of other things. He has obviously put a lot of thought into how he can make his passengers feel good."

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Cabby Mohammad Suhaini Bin Abdul GhaniSometimes, things do not go according to plan. However, Cabby Mohammad Suhani Bin Abdul Ghani knows just how to find a way around it and to make it work!

It was raining cats and dogs, and Cabby Mohammad Suhaini received an app booking from a passenger that was heading in the same direction as he was. It was near the end of his shift and he was looking forward to calling it a day.

However, when the passenger boarded, she told him that she wanted to go somewhere much further. Knowing he could not fulfil this trip as it was in the opposite direction, Cabby Mohammad Suhaini immediately explained the situation to

his passenger. He also knew that the least he could do was to send the passenger to the nearest taxi stand. When he learned that the passenger had not eaten, he detoured to a taxi stand that was near a coffeeshop, just so she could grab a bite. Cabby Mohammad Suhaini even offered the passenger an umbrella, and declined to accept payment for the short ride.

Impressed, the passenger wrote in to commend Cabby Mohammad Suhaini. She said: “I write to acknowledge Cabby Mohammad Suhaini’s grace, humanity and attentiveness. Thank you for hiring the right kind of people to get us around safely, even when things do not go quite as planned.”

Cabby Anthony Chee Han MenLittle acts of service go a long way.

This is especially true of Cabby Anthony Chee. When he saw a passenger having difficulty boarding the taxi on his own, he quickly got out of the taxi, carried him safely into the taxi, and kept the wheelchair properly. He also shifted the front passenger seat to make room for the passenger and to ensure that he is comfortable during the journey.

Upon arriving at the destination, Cabby Chee got out of his taxi, carried the passenger out of the taxi and into the wheelchair, before pushing him to the lift lobby. This kind act meant the world to the passenger, who later called to commend Cabby Chee.

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德士师傅 Mohammad Suhaini Bin Abdul Ghani

尽管有时人算不如天算，但德士师傅 Mohammad Suhani Bin Abdul

Ghani 总是善于变通，解决问题！

当天下着倾盆大雨，Mohammad Suhaini 师傅接到一名乘客的应用程

序电召。由于乘客要去的地方和他顺路，他便接下工作，并准备载完这趟后下

班。

不过，当乘客上车时，她告诉他自己要去更远的地方。由于乘客的目的地

在反方向，Mohammad Suhaini 清楚自己不能完成行程，并马上向乘客解

释情况。与此同时，他也打算送乘客到最靠近的德士站。当他得知乘客还未

用餐时，他便开车到一个靠近咖啡店的德士站，方便她进餐。Mohammad

Suhaini 师傅甚至主动为乘客送伞，并拒绝为这一小段的车程收取车资。

这名乘客过后写信表扬德士师傅 Mohammad Suhaini。她说：“德士师

傅 Mohammad Suhaini 展现的风度、热忱和周到服务，令人印象深刻。感谢

贵公司聘用如此专业的德士师傅，为我们提供安全的服务，即使事情并不如计

划中的顺利，我们也不会觉得有任何不便。”

德士师傅钱翰明举手之劳，也能发挥举足轻重的作用。

德士师傅钱翰明就是最好的例子。当他看到一名乘

客无法自行上车时，立即下车搀扶，确保对方安全上车，

并将轮椅收好。此外，他也调整前座乘客的座位，为乘客

腾出空间，确保他享有舒适的行程。

抵达目的地后，钱师傅下车搀扶乘客坐上轮椅，再

推他到电梯间。他的善举令乘客深受感动，并在事后拨

电表扬钱师傅。

平日总是笑脸迎人的钱师傅，进一步提升服务素

质—尽可能下车为乘客开门。其中一名乘客对此留下了

非常深刻的印象，并写道：“微不足道的举手之劳，也能

为乘客带来大大的不同。身为一名德士师傅，钱师傅充

分体现了真正的服务精神。”

Always armed with a smile, Cabby Chee takes service quality up a notch – by getting out of his taxi and opening the doors for his passengers whenever possible. One passenger was so impressed, that he wrote in: “Little acts of service go a long way, and it is drivers like Cabby Anthony Chee, that truly exemplifies the true spirit of service.”

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Cabby Seet Choo TongStrong people stand up for themselves but the strongest people stand up for others.

Mild-mannered Cabby Seet Choo Tong was one who stood up for a mother and her daughter when they were caught in a bad situation with two delivery van drivers during Chinese New Year this year. The mother could not find an available parking lot and had parked in a loading/unloading lot before picking up her daughter. When she came back to the car, she found it blocked by two vans. Despite her apologies, both van drivers refused to give way. That was when Cabby Seet stopped to help.

The two drivers refused to move the van. Although there was just a three-inch clearance on each side of the car to the vans, Cabby Seet took over the mother’s car and manoeuvered it out of the parking lot safely!

Her husband later wrote in to commend Cabby Seet: "We are not your taxi passengers but were accorded with such great kindness and this reflected how your Company nurtures your cabbies. My wife, daughter and I hereby salute your Company and please, on our behalf, convey our heartfelt appreciation and gratitude to this kind, calm and helpful cabby from your Company."

德士师傅薛聚铜坚强的人自强不

息，最坚强的强

者则能为他人排

忧解难。

今年农历新

年期间，性格温

和的德士师傅

薛聚铜眼见一对

母女遭到两名送

货司机欺凌，挺

身而出，仗义相

助。原来，那名

母亲因为找不到

停车位，只好把车停在上下货的车位，再去接女儿。

当她回返取车时，却发现车子被两辆货车阻挡。尽管

母亲向两名货车司机道歉，对方却不肯让位。这时，

薛师傅决定下车帮忙。

他代为出面干涉，希望获得司机的谅解，却不得

要领。尽管车子两侧与货车之间只有区区三英寸的空

间，薛师傅还是安全地将车子从停车位开了出来！

薛师傅此举令妇女的丈夫留下深刻的印象，特别

写信表扬。他说：“ 我们不是贵公司的德士乘客，却

获得德士师傅如此善待，这正反映出贵公司如何培

养你们的德士师傅。我的太太、女儿和我谨此向贵公

司致敬，请代我们向贵公司这名善良、冷静和热心助

人的德士师傅，转达最衷心的感谢之情。”

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Going the Extra MileHe is no bicycle expert but that didn't stop Cabby Mak Ut Chin (right) from spending 30 minutes fixing the wheel of a bicycle for his passenger.

Cabby Mak had asked the passenger to have one of the wheels removed first at the bicycle shop so that he could load the whole bicycle into the boot. At the destination, Cabby Mak spent half an hour fixing the wheel back into the bicycle when the passenger didn't know how to.

The passenger was so impressed that he wrote in and commended Cabby Mak for being “one of the best examples of a taxi driver".

Well done, Cabby Mak!

竭尽所能服务至上 尽管德士师傅麥活泉 (右）不是脚车专家，但他

还是花了 30 分钟为乘客装置脚车轮子。

当乘客在脚车店上车时，麥师傅要求对方

拆下其中一个轮子，好让他把脚车装进德士车

厢。到了目的地后，由于乘客不晓得如何装回

轮子，他便花了半小时将轮子装好。

乘客对此留下了深刻的印象，写信表扬

麥师傅为“德士师傅的好榜样。”

麥师傅，做得好！

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When Mr Chalmers Chin (right) selflessly allowed his car to be rammed by our taxi so as to stop it from swerving, it could have very well been a scene from the movies.

Fellow motorist – Mr Louis Chin (left) – also stopped to help the cabby and even sent the passengers to the nearest MRT station.

To thank them for what they did, Mr Ang Wei Neng (middle), CEO of ComfortDelGro Taxi, personally presented tokens of appreciation to both gentlemen on 4 October 2019. The Company also made arrangements to repair Mr Chalmers Chin's car for free the following week.

We had also reached out to the cabby's family. Though saddened by what had happened, we are thankful for Mr Chalmers Chin and Mr Louis Chin for being heroes in our midst.

Heroes In Our Midst

英勇司机如同电影情节一般，当甄思良先生（右）看到我们

的德士左摇右晃时，他不顾自身安危地让德士撞

上自己的车，防止更多人受害。

另一名驾车人士曾勇儒先生（左）也停车帮

助德士师傅，甚至将乘客送到最靠近的地铁站。

康福德高德士总裁洪维能先生（中）在今年

10 月 4 日亲自向他们表达谢意。此外，公司也在

一个星期后为甄先生的轿车提供免费维修。

此外，我们也向德士师傅的家人致意。在对

这起不幸事故表示哀悼的同时，我们也很感谢见

义勇为的甄思良先生和曾勇儒先生。

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It was smiles all around as we welcomed our September monthly winners – Ms Sun Mu Xin Michelle (second from right), Ms Angela Looi Yu Xian (not in picture) and Mr Ramachandiran Agathiyan (second from left) - who walked away with $888 worth of ComfortPoints!

Said Ms Sun who is in sales: “The amount is equivalent to about 60 free taxi trips, which will last me about a month or so as I take taxi quite often.”

Mr Agathiyan was surprised by the win. He said: “I take taxis twice a day, to and from work so I’m glad to have won!”

The three cabbies who had picked them up - Cabbies Ng Kong Wah (left) and Tam Yue Mun (right) - also took home $88.80 in cash!

Said Cabby Ng: “I feel lucky to have won! I get more ComfortRIDE trips now and I think it’s good that the Company has given this opportunity for all to win!”

Lucky Six!6 名幸运儿！9 月份的辛运儿孙沐鑫 （从右，第二）、雷于

娴小姐 (不在照片中) 和 Ramachandiran

Agathiyan 先生，各赢得总值 888 元的康福

积分！

从事销售行业的孙小姐说：“我平时常搭

德士，这个数额大约相等于 60 趟免费德士行

程，够我乘搭大约一个月的德士。”

Agathiyan 先生感到喜出望外。他说：

“我每天搭德士上下班，很高兴能够赢奖。”

3 名载送他们的德士师傅 - 黄光华 （左）和

谭裕万（右）也各赢了 88 元 8 角的现金奖！

黄师傅说：“我感到非常幸运！现在，我得

到更多 ComfortRIDE 行程，也很高兴公司为

大家提供这个赢奖的机会！”

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Cabbies Tan Boon Tong (top right) and Low Siang Lee (middle) have not had a single accident for 28 and 24 years respectively!

For keeping such impeccable accident-free records, both cabbies were awarded the ‘Safe Driver Award’ - Champion and Merit respectively, by the Singapore Road Safety Council on 25 October 2019. The Company also rewarded Cabbies Tan and Low for their achievement.

Congratulations!

Safety Champs! 安全冠军！

德士师傅陈文桐 (右, 上) 和劉祥利分（中）别创

下了 28 年和 24 年无意外的安全驾驶纪录！

为此，新加坡公路安全理事会在今年 10 月

25 日分别为他们颁发“安全司机奖”– 冠军奖和

优异奖。公司也为他们提供额外的奖励。

恭喜两位得奖者！

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Do take note that under the Smoking (Prohibition in Certain Places) Act, anyone caught smoking in a prohibited place or a public service vehicle may face a composition fine of $200, or up to the maximum court fine of $1,000. Taxis are considered public service vehicles. As such, smoking in the taxi is considered a violation of the law.

You may visit https://www.nea.gov.sg/our-services/smoking-prohibition/overview for more information.

No smoking zones

禁烟区请注意，在吸烟（在特定地区禁烟）法案

下，若在禁烟区或公共交通工具内吸烟，将

可能面对 200 元的销案罚款，或最高可达

1,000 元的罚款。由于德士也属于公共交

通工具，在德士上吸烟已算触犯条例。

您可参阅 https://www.nea.gov.

sg/our-services/smoking-prohibition/

overview 以获更多详情。

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ComfortDelGro Taxi Receives Distinction at the Singapore Health Award

Our “Check Car, Check Body” programme is still making an impact.

The health screening and coaching programme, which started in 2014, has benefited 12,300 cabbies to-date. As a result, ComfortDelGro Taxi was given a Distinction in the Special Mention Award category at the Singapore Health Award 2019 ceremony organised by the Health Promotion Board on 4 October 2019.

Two more rounds of health screenings will be held at the health check centres in both Sin Ming (November) and Braddell (December). Cabbies who have been invited to participate in the programme are encouraged to attend before they end in January next year.

康福德高德士获颁新加坡保健奖我们的“车检加体检”计划仍然深受欢迎。

自 2014 年推出以来，这项健康检查和辅导计划已经让 12,300

名德士师傅受惠。为此，在今年 10 月 4 日由保健促进局所主办的

2019 年新加坡保健奖颁奖典礼上，康福德高德士获得特别荣誉奖组

别中的杰出奖。

公司将在新民 (11 月) 和布莱德 (12 月) 健康检查中心举办两轮的

健康检查活动。我们鼓励受邀的德士师傅在明年 1 月活动结束之前积

极参与，接受健康检查。

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In partnership with Health Promotion Board, there will be free health screenings and coaching for all our cabbies.

Cabbies should take note of the location, time and activities offered.

Health Is Wealth 健康就是财富

公司与保健促进局合作，为所有德士师

傅提供免费健康检查和保健咨询。

以下为相关的地点、时间和活动，

敬请德士师傅留意。

LOCATION地点

PERIOD时段

ACTIVITIES活动

Sin Ming Health Check Centre383 Sin Ming Drive, Sin Ming workshop

新明健康检查中心新民通道 383 号，新民修车厂

8.30am to 12pm1-30 November 2019Monday to Friday (Excluding Public Holidays)

上午 8 时 30 分至中午 12 时2019 年 11 月 1 日至 30 日星期一至五（公共假日除外）

Free Health Screening (Blood test)

健康检查（验血）

8.30am-4pm1-31 December 2019 Monday to Friday (Excluding Public Holidays)

上午 8 时 30 分至下午 4 时2019 年 12 月 1 日至 31 日星期一至五（公共假日除外）

Collection of health screening report and free coaching session

领取健康检查报告并接受免费咨询

Braddell Health Check Centre205 Braddell Road workshop Blk C

布莱德健康检查中心布莱德路修车厂 205 号 C 座

8.30am to 12pm 1-31 December 2019Monday to Friday (Excluding Public Holidays)

上午 8 时 30 分至中午 12 时2019 年 12 月 1 日至 31 日星期一至五（公共假日除外）

Free Health Screening (Blood test)

健康检查（验血）

8.30am-4pm 1-31 January 2020Monday to Friday (Excluding Public Holidays)

上午 8 时 30 分至下午 4 时2020 年 1 月 1 日至 31 日星期一至五（公共假日除外）

Collection of health screening report and free coaching session

领取健康检查报告并接受免费咨询

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Honesty is the best policy. We have many honest cabbies who

have been taking the effort to return found items to their passengers and the Company, regardless of the value or size of the items.

Remind. Check. Return. We would like to encourage our cabbies to remind passengers to check if they have left any valuables in the taxi before they drop off. Cabbies are also encouraged to return found

Lost in Taxis

Wallets

3,284钱包

Reports in 1H 2019

14,369Reports in 2018

31,502Unclaimed items donated to Singapore Red Cross in 2018

40,792Unclaimed cash donated in 2018

$4,983Record

S$1.1mcash amount found

TOP 3 COMMONLY FOUND ITEMS

三大最常见的失物

2019 年上半年报告 2018 年捐献的无人认领现金

5kg of gold worth

$377,0005 公斤的黄金，总值2018 年报告

Mobile phones

13,383手机

2018 年捐赠给新加坡红十字会的无人认领物件

德士师傅归还的现金数额创新高

Unusual Items

Live snake & rabbits

The number of times a single cabby had returned items

64不寻常的失物

蛇和兔子一名诚实德士师傅归还失物的次数

Bags

3,146手袋

items to our Lost & Found Department at our Sin Ming Office by the next working day. During weekends, cabbies may leave found items at the nearest Police Station.

In fact, in 2018 alone, a total of 31,502 reports were made by cabbies to the Lost & Found Department, while 14,369 reports were made in the first half of 2019.

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Wallets

3,284钱包

Reports in 1H 2019

14,369Reports in 2018

31,502Unclaimed items donated to Singapore Red Cross in 2018

40,792Unclaimed cash donated in 2018

$4,983Record

S$1.1mcash amount found

TOP 3 COMMONLY FOUND ITEMS

三大最常见的失物

2019 年上半年报告 2018 年捐献的无人认领现金

5kg of gold worth

$377,0005 公斤的黄金，总值2018 年报告

Mobile phones

13,383手机

2018 年捐赠给新加坡红十字会的无人认领物件

德士师傅归还的现金数额创新高

Unusual Items

Live snake & rabbits

The number of times a single cabby had returned items

64不寻常的失物

蛇和兔子一名诚实德士师傅归还失物的次数

Bags

3,146手袋

ComfortDelGro Taxi Named ‘Friend of Singapore Red Cross’Ever wondered where all unclaimed items go?

They are donated to the Singapore Red Cross if they are unclaimed after three months.

In 2018 alone, ComfortDelGro Taxi donated 40,792 unclaimed items, including baby strollers, luggage, guitars and pillows to the Singapore Red Cross. These items are then retailed at the Red Cross’ thrift shop.

For its contribution, ComfortDelGro Taxi was named ‘Friend of Singapore Red Cross’ on 30 September 2019.

德士失物拾金不昧，精神可嘉。

公司许多德士师傅都发挥了拾金不昧的高贵

品德，将乘客遗留在德士内的失物归还给失主和

公司，无论这些财物的价值有多少。

事实上，单在 2018 年，失物待领部门便接到

31,502 起德士师傅的通报，而 2019 年上半年我

们接到了 134,369 起报告。

提醒。检查。归还 。公司吁请德士师傅提醒乘客下车前检查是否遗

留任何物件。公司也吁请发现失物的德士师傅最

迟在下一个工作日将失物交至新明办事处的失物

待领部门。倘若在周末发现失物，请将其交到最

靠近的警局处理。

康福德高成为新加坡红十字会之友

可曾想过公司如何处理未经认领的失物？

倘若在三个月后无人认领，这些失物都会被捐献给

新加坡红十字会。

单在 2018 年，康福德高便为新加坡红十字会捐献

了 40,792 件这类失物，包括婴儿车、行李、吉他和枕

头。红十字会过后都会在内部商店出售这些失物。

为此，康福德高于今年 9 月 30 日获选成为“新加

坡红十字会之友”。

17

Our cabbies enjoyed great telco, sports shoes and flu vaccinations deals at the carnival that was held on 5 and 6 October at our Sin Ming Office. Cabbies born between 1950 and 1959 also attended a briefing about the Merdeka Generation Package.

Don't miss out. Catch the next carnival on 7 and 8 December 2019!

德士师傅嘉年华超值优惠在今年 10 月 5 日和 6 日于新民办事处举办的嘉年华

会上，我们的德士师傅获得了电信、运动鞋和流感疫

苗等超值优惠。出生于 1950 年至 1959 年之间的德士

师傅也参与了立国一代配套的简介会。

万勿错过下一个举行于 2019 年 12 月 7 至 8 日

的喜年华会！

Great Deals at Cabbies' Carnival

18

The Company has been introducing different rental and incentive contract schemes. CABBY talks to those who have benefited from some of them.

12/24 Months Contract SchemesIn August 2019, many cabbies turned up at the office in Sin Ming to sign up for the new 12/24 months contract schemes in which they would be paid cash incentives.

Cabby Patrick Fernando was one who had signed up for a two-year contract without hesitation.

Said Cabby Patrick: "I joined ComfortDelGro in 2014 and I find it to be a good company that maintains its taxis well. I am happy with the Company so why not sign for two years? And the cash incentives are good."

On top of the contract schemes, the Company is still offering cabbies who have converted their existing diesel taxis into hybrid taxis a daily $5 hybrid rebate.

Cabby Patrick who qualifies for the hybrid rebate said: “It’s a bonus to get both the cash incentives and hybrid rebate. Every saving counts and a little goes a long way.”

12-Day Rental Free SchemeCabby Goh Boon Teck had obtained the Taxi Driver’s Vocational Licence (TDVL) through the Company and wanted to try out first before signing on full-time as a hirer.

So, the 12-day rental free scheme was the most suitable. He trialled taxi-driving without paying rental for 12 days, found it suitable and signed up for the rental scheme for new TDVL holder promotion for one year. As a result, he will enjoy savings of up to 40% of the total rental for the whole year.

He said: “As someone new to taxi-driving, the 12-day free rental allows me to experience what it is like to drive a taxi without worries. And the promotion helps me save on rental for the whole year.”

This has given Cabby Teo the flexibility o

Finding the Right Fit

19

Fare Share SchemeFor Cabby Howard Teo, the Fare Share Scheme works like a charm.

Under the Fare Share Scheme, single hirers of Hyundai i-40 taxis that are less than four years old like Cabby Teo, can switch to a lower daily rental when they share 15% of their revenue with the Company.

This has given Cabby Teo the flexibility of planning his week better and to stop his shift when he reaches his target earlier.

He said: “Even though I have to share the revenue, I still hit my weekly target earlier as the rental is lower. So it’s a win-win arrangement for me. I feel that I am able to plan my schedule better and achieve a work-life balance.”

Who Do You Call?For those who are interested to find out more about the rebates or take up any of these rental schemes, please call our Recruitment Centre at 6550 8668 or email taxidriving@cdgtaxi.com.sg to find out more. Alternatively, you may visit the office located at Level 1, 383 Sin Ming Drive, Singapore 575717.

正确的选择公司推出了不同的租金和奖励合同计划。CABBY 访问了

从中受惠的德士师傅。

12/24 个月合约计划

今年 8 月，大批德士师傅前往新民办事处，签约加入全新

推出的 12/24 个月的合约计划，获取现金奖励。

其中一名德士师傅 Patrick Fernando 便毫不犹豫

地签下了两年的合约。

他说：“我在 2014 年加入康福德高德士后，发现这

是一家很棒的公司，善于保养旗下的德士车队。既然我对

公司很满意，何不再签两年？而且还能获得现金奖励，真

的很棒。”

除了合约计划，凡是将现有柴油德士转换成混合动力

德士的师傅，公司还会为他们提供每日 5 元的回扣。

有资格获得混合动力德士回扣的 Patrick 师傅说：“

能够同时获得现金奖励和混合动力德士回扣，可说是一

大红利。无论数额多少，都能积少成多，让我们从中受

惠。”

12 天免付租金计划

通过公司获取德士司机职业执照（TDVL）的德士师傅

吴文德，在签约成为全职租车师傅之前，希望能先试驾

德士。

为此，12 天免租金计划成了最适合的选择。他在这

项计划下试驾德士后，对工作感到满意，便签约加入一年

的新TDVL持有者的促销计划，总租金节省高达 40%。

他说：“作为新德士师傅，12 天免租金让我在没有顾

虑的情况下体验驾驶德士的工作。这项促销也让我整年

都能享有节省租金的优惠。”

20

Thank You ComfortDelGro TaxiA cabby had specially written in to the Company to convey his appreciation after he took up the latest 12/24 Months Contract Scheme...

感谢康福德高德士一名从最新的租金促销计划中受惠的德士师

傅， 特地写信表达对公司的谢意...

I am grateful and very much appreciative to

ComfortDelGro for being so kind and taking

good care of us, by giving us rental rebate of

$5/day and $6,000 cash back when we sign up

at Comfort for the Hyundai Ioniq.

We have been working with

ComfortDelGro for a long time and will work

hard to closely support the Company.

It's great and well done!

Yours faithfullyYeo Ser Hock

康福德高为选择驾驶现代 Ioniq 德士的师傅

提供每日 5 元的租金回扣，以及 6000 元的

现金回扣，妥善照顾我们福利，谨此表达万

二分的谢意。

我们已经在康福德高服务多年，并将继

续努力，给予公司大力支持。

这确实是一项很好的计划！

祝安康

杨赐福

车资共享计划

对德士师傅张志望而言，车资共享计划极具吸引力。

在车资共享计划下，驾驶车龄不到四年的现代

i-40德士的单班租车师傅，只要与公司分享 15% 的车

资收入，就可缴付较低的每日租金。

这样一来，张师傅就能更灵活地安排每周的工作，

并在提前达标的情况下收车下班。

他说：“虽然我得分享收入，但在租金较低的情况

下，我还是能够提前达到每周目标。因此，对我而言，

这是一种双赢的局面。我认为我将能够更好地做出安

排，达到工作和家庭生活平衡。”

与谁联系？

若有兴趣查询更多有关回扣详情或参加任何租

金计划，请拨电 6550 8668 联系我们的招募中

心，或电邮至 taxidriving@cdgtaxi.com.sg。

此外，您也能前往新民通道 383 号（新加坡邮区

575717）的 1楼办事处查询。

您好，Dear Sir,

21

A new in-app cashless payment feature – NETS Click – has been introduced to make NETS payment more convenient.

It allows passengers to add their bank cards with NETS function into the ComfortDelGro Taxi Booking App and works in a way similar to

Passenger selects NETS Click as payment type via the ComfortDelGro Taxi Booking App for either a booking or street hail trip.

The MDT displays “NETS CLICK” as the payment mode for this booking.

NETS Click It! Masterpass. Passengers only need to select NETS Click as the payment method before booking a trip. It also works for street-hail jobs when passengers pair their ride on the App while on board the taxi.

The MDT will then display NETS Click as the payment mode for this booking. At the end of the trip, cabbies simply tap on NETS Click on the cashless payment terminal to confirm payment and refund will be processed by the next working day.

1 2

乘客通过康福德高德士预订应用程序选择

NETS Click 作为付款类型。

流动数据终端机显示终端机为此工作

显示 NETS Click 的付款方式。

22

At the end of the trip, cabby taps “NETS CLICK” on the cashless payment terminal to confirm payment.

Once payment has been approved, the refund will be credited to the cabby’s account by the next working day.

3 4

NETS Click 好处多!为了让 NETS 付款更加便利，我们推出了全新的应用程

序内无现金付款功能 – NETS Click。

它让乘客将具备 NETS 功能的银行卡添加到康福

德高德士预订应用程序，运作方式与 Masterpass 相类

似。在预订德士前，乘客只需选择 NETS Click 作为付款

抵达目的地后，德士师傅在无现金付款终端

机上点击 NETS Click 确定付款方式。

一旦付款获得批准，德士师傅隔天将能获得

退款。

方式。此外，在路边召唤德士的乘客也可在车上通过

应用程序配对行程。

资讯显示终端机将为此工作显示 NETS Click 的

付款方式。抵达目的地后，德士师傅只需在无现金付

款终端机上点击 NETS Click 确定付款方式，隔天将

能获得退款。

23

CabbyCare cabbies took time off their busy schedules to provide two-way transfer for patients.

On 21 and 22 September, CabbyCare ferried nine patients from HCA Hospice Care (Star PALS) to Genting Hotel Jurong to spend precious time with their families at Family Camp. They even drove the patients home when the camp ended.

A month later, CabbyCare again sent 22 patients from the Kidney Dialysis Foundation from their homes to Tampines Hub and Jewel Changi Airport for an outing before driving them home.

Thank you, CabbyCare!

CabbyCare Provides Free Transport

爱心德士提供免费交通服务爱心德士师傅百忙中抽空为病患提供双向交通

服务。

今年 9 月 21 日和 22 日，爱心德士师傅将

HCA 慈怀护理（星友）的 9 名病患载送到裕廊

云顶酒店，与家人参加家庭营的活动，共度美好

时光，还在活动结束后载送病患回家。

一个月后，爱心德士师傅又为 22 名肾脏透

析基金的病患提供交通服务，将他们从住家载

送到淡滨尼天地和星耀樟宜参加聚会，再将他

们送回家。

谢谢爱心德士！

24

About 70 cabbies gathered to celebrate the Festival of Light on 7 November. They were treated to a sumptuous buffet spread and took part in a lucky draw.

Celebrating the Festival of Light

欢庆万灯节今年 11 月 7 日，大约 70 名德士师傅齐聚

一堂，欢庆万灯节。除了共享丰盛美食，他

们还参加了幸运抽奖。

25

Cabbies are not always about work and no play. On 26 October, some 140 cabbies and their families turned up at the Orchid Country Club for the ComfortDelGro

Bowl Me OverTaxi Bowling Championship. Overall bowling champion, Cabby Lim Poh Hock, walked home with a trophy and $200 worth of vouchers.

Cabbies are not always about work and no play. On 26 October, some 140 cabbies and their families turned up at the Orchid Country Club for the ComfortDelGro

Bowl Me OverTaxi Bowling Championship. Overall bowling champion, Cabby Lim Poh Hock, walked home with a trophy and $200 worth of vouchers.

26

保龄 乐融融

除了驾驶工作，德士师傅也不忘娱乐。今

年 10 月 26 日，大约 140 名德士师傅和

他们的家人，到胡姬乡村俱乐部参加康

福德高德士保龄球赛。冠军得主林师傅

获得了奖杯和 200 元礼券。

27

Staying Active Through Sports

Health is wealth. And what easier way to stay healthy than to do it through sports

with fellow cabbies!Just ask Cabby Ho Yeow Chan, 71, an avid table tennis player who

regularly joins the table tennis sessions. Said Cabby Ho: “It is an easy and fun way to keep fit at my age.

I look forward to the weekly sessions with my fellow cabbies.”Cabbies can collect a stamp on the rewards card for every session

they attend. A token will be given to cabbies who have accumulated eight stamps.

健康就是财富。

最简单的保健方式，就是和

德士同行参与体育活动！

德士师傅何耀赞说：“对我

这样年纪的人来说，这是简单又

有趣的保健方式。很期待每周和

德士同行一起运动。”

德士师傅每次参与体育活

动，都可收集奖励卡盖章。累计

8 个盖章的德士师傅，将能获得

礼品。

通过运动保持活跃

若有兴趣参加…

请联系司机事务部门的

Ms Jasmine Lau 或

Mr Jason Chiang（电话号码：

6550 8643 / 8622 ）。

羽毛球和乒乓球活动小组详情如下：

日期 ：每逢星期三

时间 ：下午 4 时至 6 时

地点 ：杨厝港体育场

宏茂桥 9 道 210 号

新加坡邮区 569777

Editorial Team 委员会

Advisors 顾问 Ang Wei Neng, Tammy Tan • Editor 编辑 Yvonne Tang Deputy Editors 副编辑 Elizabeth Tan, Sheryl Tan • Photographer 摄影 Spencer Loh

Address 地址 205 Braddell Road Singapore 579701 Email 电邮 cabby@cdgtaxi.com.sg • Website 网址 www.cdgtaxi.com.sg

The copyright of this publication belongs to Comfort Transportation Pte Ltd (CTPL) and CityCab Pte Ltd (CCPL). Contents may not be reproduced in any form without the prior written permission of CTPL and CCPL.References in this publication to any commercial goods or services, or any form are for the information and convenience of the public, and do not constitute any endorsement by CTPL and CCPL. CTPL and CCPL assume no responsibility for any consequences arising from the use of or reliance on such information.All information is correct at the time of printing. Printed by Colourscan Print Co. Pte. Ltd. Design by Silicon+

To Join…Please contact Ms Jasmine Lau or Mr Jason Chiang from the Drivers’ Affairs Department at 6550 8643/8622. Details of the Badminton and Table Tennis Interest Group are as follows:Day : Every WednesdayTime : 4pm to 6pmVenue : Yio Chu Kang Stadium 210 Ang Mo Kio Avenue 9 Singapore 569777