IT Forum Presentation - protrainservice.com · Source: IBM Global CEO Study 2008; n (2004) = 403, n (2006) = 760, n (2008) = 1130 IBM Global CEO Study IBM Global CEO Study 2008 2008

IT Resource Review to Overcome Crisis

Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com

1

Co-sponsor by:Organized by:

�� IT IT �� !"#��"�� !"#��"�

��.%�&�� %��'��%��()*��+)*#%��,�!"#��)-�-"+

��%��"��Bangkok University – Creative University

IT Resources Review to Overcome Crisis | August 7, 2009

Dr Wutnipong Warakraisawad

Assistant Dean, School of Science and TechnologyBangkok University



2


FACTS:FACTS:

�� 149149 ��

�� 52%��"� 40%�."��"� 8%

��

�� 521,612 1,652,965 274,796

�' (� 80,690 256,148 55,428

�+� 602,302 1,909,113 330,224

��+� 87 : 13 87 : 13 83 : 17

�&'�� : ��.

�� ) ��) 25482548


��+� ��+� / / �� D �� D 2548 2548

�*��+,�

��-..�+�&

��-..�/�

��-..��

0

��-��+�012��3/�/2�&

��43��+�012��+�0

100 200 300 400400 300 200 100

(1,000 3�)

�*��2��

789,280

179,769(53%)*

<��<+� * � �=��) 2546

�&'�� : �>�. 12� ��.

159,417(47%)*��" .

76,884(41%)

112,563(59%)

295,913(72%)

11,314(24%)

113,371(28%)

35,895(76%)

899(46%)

1,056(54%)

�� . �� ,�� ?��-��+�0 �-��+�0 ��+��+�0 1>��+�0 12� �-"��&'��&'��?@�>



3


��"��%��)-�-"+��"��%��)-�-"+

Appliance

TV

Broadcasting

Electronic Games and Embedded Systems

PC

Computers

Telecommunications

Broadband and cable services

Connected to networks

Cable changes to wireless

Mobile and Wireless


SOA

Wimax

3G

4G

XML

UML

C#

Java

J2EE

PERL

PHP

SQL

Oracle

Cisco

Mobile App.

Web App.

CMMI

PHP

Ruby

Rails

Websphere

Flash

HTML

WSDL

PSP

TSP

Agile

MVC

Web 2.0

SDLC

OSI

SOAP

ALM

ITIL

�<�A'��43=�



4



IT resources review to IT resources review to overcome crisisovercome crisis

Narongchai Wongthanavimok First Senior Vice President Division Head,

MIS and Financial Planning DivisionSiam Commercial Bank



5


Khun Narongchai Wongthanavimok

First Senior Vice PresidentDivision Head, MIS and Financial

Planning DivisionSiam Commercial Bank


Issues/ChallengesIssues/Challenges in IT resourcesin IT resources

Business

Users

Academic IT Services

• Competition among

universities

• New & constant

evolving tech

• New biz requirement

• Style – learning &

teaching

• Braches of IT

• Specialists vs.

Generalists

• Lack of IT knowledge

from users

• Improper IT

architecture

• Pressure to keep up

with Biz demands

• IT folks unable to clearly

communicate with Biz

• Constant changes in

data requirements – for

profiling, modeling



6


Chain of IT resources on informationChain of IT resources on information

UniversitiesIT

Developme

nt

IT Delivery

Businesses

IT Services


Desired aspects of IT resourcesDesired aspects of IT resources

Human perspectives

• Entrepreneurial mind

• Have business sense, understand business

• Solution oriented mindset

• Focus on “Long Term” solution –rather than “quick wins”

• Know what is coming

Business Perspectives

• Support business

• Align to business

• Not to assume users requirements

• “Sufficient” data

• Flexible data --> for modeling, profiling

• Know what is coming

• Understand some IT (for business users)

Technical perspectives

• Information derived from data – make sure data is good --> high integrity, reconcilable

• Solid “controlled” data collection, or else -> a “gigantic” data garbage

• Not just financial data, non-financial data is equally important

• Data security



7


IT Human Resources Development IT Human Resources Development

Suras LertpoompunyaGeneral Manager, IBM Solutions Delivery


Khun Suras Lertpoompunya

General ManagerIBM Solutions Delivery Co., Ltd.



8


US Shift to Service JobsUS Shift to Service Jobs

15

Germany

Bangladesh

Nigeria

Japan

Russia

Brazil

Indonesia

U.S.

India

China

40yr Service

Growth

20092009

(A) Agriculture:Value from harvesting nature

(G) Goods:Value from making products

(S) Service:Value from enhancing thecapabilities of things and their ability to interconnect and create value

42%

37%

19%

45%

64%

61%

34%

23%

35%

142%


External Forces Impacting the Organization

Market factors

People skills

Macroeconomic factors

Globalization

Regulatory concerns

Technological factors

Socioeconomic factors

Environment factors

Geopolitical factors

2004 2006 2008

84% 67%

42%

33%

44%

41%

48%

48%

35%

Market factors

People skills

Technological factors

Globalization

Regulatory concerns

Macroeconomic factors

Environmental factors

Socioeconomic factors

Geopolitical factors

Source: IBM Global CEO Study 2008; n (2004) = 403, n (2006) = 760, n (2008) = 1130

IBM Global CEO Study IBM Global CEO Study 20082008

16



9


Trends in OutsourcingTrends in Outsourcing

17

Infrastructure OutsourcingInfrastructure Outsourcing

Application OutsourcingApplication Outsourcing

Business Process OutsourcingBusiness Process Outsourcing

Global Delivery ModelsGlobal Delivery Models


The World is Getting Smarter…The World is Getting Smarter…

Smart traffic

systems

Smart water

management

Smart energy

gridsSmart

healthcare

Smart food

systems

Intelligent

oil field

technologies

Smart

cities

Smart

weather

Smart

countries

Smart supply

chains Smart

people

Smart retail



10


The Educational ContinuumThe Educational Continuum

UniversityUniversity

High SchoolHigh School

Middle SchoolMiddle School

Elementary School

Elementary School

Early Childhood

Early Childhood

KidSmart

Reading

Companion

TryScience

TryEngineering

Innov8/SSME

19


Adaptable, ForwardAdaptable, Forward--Looking, Looking, Knowledgeable, InnovativeKnowledgeable, Innovative

Science and Engineering

Math and Operations Research

Computer Science & Info. Systems

Industrial and Systems Engineering

Business and Management

Economics and Social Sciences

Business Anthropology

Organizational Change & Learning



11


� Since 2007, collaboration between 8 academics founder members: TU, CU, SU, RSU, RBAC, MUT, SPU AIT8 academics new members: BU, NU, ABAC, KMUTT, KMITL, KMTNB, BUU, KUGovernment offices: NSTDA, SIPA

� 4 Focused Areas: (1) R&D (2) HRD (3) Industry Promotion and Collaboration (4) Policy and Strategy

� Pilot Fast Track program at RSU

� In 2009, the start of ITSS curriculum(the implementation of SSME program) at RSU

SSME Initiative in ThailandSSME Initiative in Thailand


The most important innovation is not technology or management system,

it is PEOPLE.

Training &Development

CareerGrowth

A GreatTeamwork

OpenCommunication

Work/LifeBalance

Smarter PeopleSmarter People

22

Documents

IT Forum Presentation - protrainservice.com · Source: IBM Global CEO Study 2008; n (2004) = 403, n (2006) = 760, n (2008) = 1130 IBM Global CEO Study IBM Global CEO Study 2008 2008