KIRANKUMAREmail: kiran5289@yahoo.comPhone: +91-9740726844

PROFESSIONAL SUMMARY

KiranKumar.B having 2.5 + years of experience in IT industry as Desktop, Server administrator working on heterogeneous environment. Able to work and maintain relations with staff & clients on all levels.Worked extensively in networking domain. Having hands on experience with Operating system like Windows & VM ware Platform.Working extensively in Desktop and Server management handling various Service Operations, Results Oriented and talented professional with visible achievements in customer driven and technological aspects of an IT industry. Currently working as a System Engineer in IT industry. Gained knowledge about Active directory, Domain, DNS, DHCP, LAN, and WAN.

Work Experience

Company Designation From To Location

Capgemini Senior Software Engineer April 29th 2013 Till Date Bangalore

Skills Profile

Operating SystemWin Server 2008 R2,Win Server 2012

Infrastructure Environment

Windows 2003 server, Windows 2008 R2 server Windows 2012, DC, ADC and VM ware

Quality & Security Ticket Portals (BMC Remedy).

TECHNICAL SKILLS

Supporting Windows platform server for client over 3000 servers located in different datacenters around the Globe Working as Customer support engineer (Wintel Support and VM Ware) in 24*7 Environment Troubleshooting issue in windows server 2012,2008 and 2003 based environment Technical support for patching window. Hand on experience in TEM patching server. Leading the patching task with Deployments and troubleshooting

issue in patching windows. Supporting Core Windows, Up gradation of VM server, Driver update as per client requirement Building servers in VM. Taking Snapshot, Cloning, Data Migration in VM.

Providing access to shared folder, Access to servers through Active directory as per user request. Supporting End user with solution on issue they facing in windows server. Co-coordinating with vendor for hardware related issues and changes in hardware as per the issue. Co-coordinating with other product related companies for solution on issues. Installing network printers as per user requirements. Installing application as per user requirement Troubleshooting issues related to AD, DNS, DHCP and group policies, SCOM health and connectivity, Backup

failure. Health and performance issues related to disk, memory, CPU and Services of Physical Servers, VMs and ESXi hosts.

Service request tickets for client end issues like application access or access in a particular group, share access, unlock of user ID, extension of user ID.

Tasks for checking and applying updates for applications, for creating VMs using templates and taking snapshot of VMs, creating mail account in Lotus notes, SCOM Certificate creation and SCOM installation Certificate Revocation.

CERTIFICATIONS:MICROSOFT CERTIFIED SYSTEM ENGINEER (MCSE) on windows server2003.

COURSE COMPLETED:MCSE, CCNA

EDUCATION:

DEGREE UNIVERSITY PERCENTAGE YEAR

B.C.A(Computer application) Bangalore University 69% 2011

PERSONAL DETAILS:

Father name : Kiran Kumar.BDate of Birth : 5th Feb 1989 Nationality : IndianSex : MaleMarital Status : SingleLanguage : English, Kannada, Tamil, Telugu, Hindi Permanent Address : No.6 5th block H.P Nagar, BEML,KGF

DECELARATION:

I declare that above said particulars are correct to the best of my knowledge and belief.