7/30/2019 Lees hieronder de gehele reactie van Ramiz
(Engelstalig)
1/2
Blanchard you went on TV on Radio and send to the media a
statement drafted by your PR insulting
me and try to throw in a wall of smoke ,claiming that I blame
our failures and poor service on others .
I will answer your PR campaign in due time via Media and Courts.
But I would like to first make
something clear to You. DAE is Your Customer. If I am not
mistaken, Your second Largest and most
important customer. DAE has paid CAP from January 2012 till
today over $1,300,000 US Dollars.
DAE is also the second airline in numbers of passengers at Hat.
Our customers that pay a high facilityfee and transfer fee produces
for CAP income when they buy anything at their captive shopping
center, all this calculated at millions of dollars. DAE, as all
airlines servicing Hato, has seen its fees
for landing and parking double. Our customers, yes Blanchard
those passengers who goes through
your overcharged and undervalued airport facilities are our
customers. The airlines customers, not
yours, We have seen your "facility fees" increase to almost $40.
The transfer fee that a passenger pays
through the HUB more than doubled from $2 to $5. WE the airlines
and our customers are paying for
a mediocre service and facility and we have the right to demand
and when in private we are answered
with stupid excuses, we will do it publicly and legally. Rest
assure that I will make you comply with
our demands.
Several months ago, CAP surprised all airlines serving Hato with
an un-consulted, unjustifiable
increase. IATA and ALTA. the main airline associations in this
area which groups over 300 airlines,
attacked and protested those increases publicly. All the
airlines, international and local, mobilized.
Meetings with the new installed government of Curacao were held
by IATA, ALTA and the other
Local Airline to try to stop the increases. We were asked by CAP
to participate in a meeting where
they were suppose to explain to the IATA & ALTA mission
which visited the island and to all the
airlines that serves this mediocre and shameful airport. The
meeting was a show of arrogance to the
point that CAP refused IATA & ALTA to make their
presentation that would have established
why they were claiming HATO is the second most expensive airport
in the area and that this charges
were not justifiable due to the poor facility and the poor
service rendered. We were presented withnumbers and investments
which was an insult to all of us since your team headed by your
Finance
Director could not justify the funds collected, the poor or nil
investments made, the formulas of non
existing calculations and those surprised increases. No one in
that room believed in your pathetic show
but we all agreed that Curacao has the worse managed airport and
the funds collected from the airlines
and our customers are not invested in the facilities. The reason
has a simple answer, you and the
airport owner are not properly over sighted by a Government
independent body. Till this is achieved
by law, we the airlines and our customers are at the mercy of an
arrogant operator interested only in
making profit for their overseas owners that justified its lack
of investment, who thinks that an Airport
Concession is just a fat cow to squeeze out the dollars paid by
airlines and their customers. Hato is
Curacaos only airport, our doors to the world. Due to a clause
in the Management Agreement, Hato
must reach 1,800,000 passengers before CAP makes any investment.
Then Blanchard wait till your
mediocre overcharged airport reaches 1,800,000 passengers to
start charging those high none
justifiable fees. Your poor arrogant comment; "if he does not
like it he can leave", is the most stupid
naive comment I have listen to in my over 25 years in this
business of which 3 years were at the Board
of Governors of IATA where I found myself defending the Industry
from TUGS like You. Blanchard,
CAP does not own HATO not even Airport Holding has the right to
make such a stupid statement.
DAE is NOT going anywhere but HATO. Ramiz is not going anywhere
but Curaao and you Damn
right I will demand service. I will demand respect to our
airline and to our employees. Equal treatment
for our airline and for our customers. We will start in the
coming weeks with legal actions on different
fronts and I am sure you and your pathetic groups of paid
motivated speakers will continue attacking
me and DAE in the press. I and DAE employee will demand the
right to reply in any radio stations or
news paper that your paid speakers or you do. But don't think
for a minute that wedon't know how to
7/30/2019 Lees hieronder de gehele reactie van Ramiz
(Engelstalig)
2/2
deal with arrogant thugs like you and your group. I don't have
to justify the quality of
DAEs service to you or any one of your management. We know our
gaps in service. We are making
the necessary investments in equipment, in training of our staff
and bringing in consultants to help us
in a well thought action plan to improve our operation at HATO
or HUB and try do deal and do the
best we can in your mediocre Airport. We have to and we do
apologies to our customers when we fail
our mission. Only to our customers, not to you. BUT You do and
must not only justify your poorservice but your poor or nil
investment of the monies collected from us at the monopoly that you
are
managing on behalf of the Citizens of Curaao. DAE will continue
being a critical and demanding
customer to CAP and its poor management. Its lack of investment
will continue be questioned by us.
Its misuse of the monies collected will be scrutinized publicly
and the courts. I will continue being
myself open and strait, I will demand from you and anyone
respect to DAE. I have that right, I have
my own money invested in DAE. DAE today employed close to 400
employees that have the right to
demand respect and the right to work at HATO. Don't think that
your sabotage actions will make us
shut up. If you do, you don't know Ramiz and most certainly you
dont know the will, the
perseverance and the guts of the DAE Team.
Nelson Ramiz Sr
