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Lewis Jones
Business Transformation Through TechnologyBusiness Transformation Through Technology
AgendaAgenda
• Fujitsu
• Smartcards
• The NSCP Product
• Suppliers Impact
• 3rd Largest IT Company in the World• Strong Focus in Public Sector
– 150 Local Government Customers
– Prevalent in Central Government £1billion+ Contracts - NHS, MOD, Inland Revenue, DWP
• Involved in numerous Card Schemes e.g– Tesco’s
– NERSC
– NSCP
– Young Scot
FujitsuFujitsu
Joining up Public Sector cards• Transport• Youth Card• NHS employee
Smart CardsSmart Cards
Cards +++Leisure, Library, Rent, Schools, Tourism, Employee, Proof of age, Purchasing, Parking, Bus Pass, Concessionary, Loyalty, etc………
• ID Card
IdentityIdentity
PaymentPayment
Personalised Personalised ServicesServices
AUTHENTICATION
REGISTRATION
Like it or not Smart Cards are the future
Government Objective
Citizen Benefits
Joined up services and efficiencies
Resulting in real e.government focus
Obstacles
Resources & Cost
Service Delivery Priorities
The Business Case !!!!
State of the MarketState of the Market
The Business CaseThe Business Case
Current cost
Released Capacity
New cost
£
Reduced Cards lead to cost reduction & efficiencies
Citizen benefits and citizen account
Regional & Partnerships are key
Its hard
Efficiency / SavingsEfficiency / Savings
• Simple Questions:– How many existing card schemes?
– How many cards?
– How many existing databases?
– How many electronic identities?
– How many licence fees?
– How much staff time?
– What partnership opportunities, eg other LAs schools, health, tourism, sport
ObservationsObservations
• Many card schemes have been implemented for single purposes resulting in multiple schemes in single organisations
• There are regular OJEU notices from Local Authorities seeking card based solutions for school meals, leisure centre access and libraries, regardless of the national project.
• The same for Transport, concessionary travel, a key target citizen for LA’s
• There needs to be a national infrastructure available for delivery
• Distribution and management needs to be centrally controlled and locally delivered
Standing out in the crowd
The National Smartcard ProductThe National Smartcard Product
Government Funded
Designed by Local Government
Driven forward by User Group
Simple & Cost Effective
Smartconnect
Providing
•Government Standards
•Government Services
•Government Shareware
The NSCPThe NSCP
• Business Cases• Starter Kit• Multi-Application, Multi-Use SmartCard• Software including
– Card Management System • Enrolment & Cardholder Management
– Database• Schema and Database Manager
– Print & Personalisation (Card encoding & production)– Card Explorer– ACTIVEX Controls
• CRM integration middleware– Java Applets
• IFH (Iso File Handler)• CCDA (Citizen Data Application – Government Logic Layer)• ITSO Personalisation• Others (eg CEPS purse capability; PKI capability)
– Mifare1K (for legacy compatibility and transport)
What Does it ProvideWhat Does it Provide
OverviewOverview
Card
H
old
er
Datab
ase
Citizen Enrolment & Application Processing
Card Personalisation and Issuance
Manage Cardholder Data Add & Remove
services
Legacy Systems
Connections
Reporting & Analysis
1234 5678 8765 4321
Card Usages
ParkingSchoolsLibraryLeisure
TransportAuthentication
ePurseAccess
etc
SmartCard
Card Productio
n & Issuance
Proof Checks
Enrolment &
Application
Processing
Proof Acceptable
Update database
NO
Apply
Demonstration ProcessDemonstration Process
SmartconnectSmartconnectIts RealIts Real
WHY WAITWHY WAIT
Library ApplicationThe following screen shots are from the live Library system at Bolton MBC.
The smartcard is used as the library card and the borrower details are obtained from the card together with other Information not previously available.This additional information can be used for analysis and marketing purposes as well as for management information
SmartconnectSmartconnectIts RealIts Real
WHY WAITWHY WAIT
Borrower form whilst transferral of data from
smartcard is in progress
Confirmatory box to show record has
been updated
Same borrower form with additional data i.e.
smartcard ID and analysis field uploaded from smart
card
The following ticket has been issued as a result of anITSO “stored travel rights” transaction on the 225 bus routebetween Clitheroe and Blackburn.
TransportTransport
Early Adopters
–Suffolk
–Cambridgeshire
–Chester
–Bolton and Blackburn• Cross regional scheme and transport
–Observer Licences are being issued
It Delivers:-• PSO G12
• ITSO
• MULTI APPLICATION
• INTEROPERABILITY
Where is it nowWhere is it now
Current SmartConnect StatusCurrent SmartConnect Status
SustainabilitySustainability
– Source Code Contract
– Version 2 available• Example CDROM
– Version 3 August• New Improved Card Explorer
– MiFare 4K
– Card Designer
• Java 2.1.1 & GP2.1.1 – Faster bigger cards
• New IFH
• Usability Enhancements
• Regression and Load Testing
Citizen Identity ManagementCitizen Identity Management
The SmartConnect software is an excellent foundation for:
– enrolling citizens– associating them with services, entitlements– issuing them with cards or tokens– managing the card or token life cycle– integrating to other public sector providers, especially
via Government Connect
Secure online authentication via the Government Gateway – to be integrated with Government Connect
Real Competition
Shareware
Interoperability
Need to work with NSCP & GC
Current SuppliersCurrent Suppliers
SummarySummary
• The case for the SmartConnect software is compelling for reasons of Identity Management and Gershon efficiencies
• It’s not about the card
• It’s about improving the citizens’ experience of government services
• It’s about modernising services …
WHY WAITWHY WAIT