Mohamed Hussein Mohamed

Address : 2 El Nady EL Ryady st., Nasr EL Deen, Haram

E-mail : mo7amedhesain@gmail.com

Mobile : 01005206413

Website: www.mohamed-hussein.com

Personal Info:

Date of Birth : Jan 1th, 1991 Nationality : Egypt Military Status : postponed Marital Status : Single

Education:

Sadat Academy for Management and Science (class 2012).

Department: Management Information System.

Work Experience:

Feb 2012 Created iCan-create for IT solutions and I managed social media campaigns, also managed Ads. In Google Adwords, develop websites, handling meetings.

March 2014 – present Customer service representative in (High value) at (Vodafone) Egypt.

September 2013 – March 2014 Content manager at ORYX Lab.com for Business Solutions. I managed Facebook, Google, Twitter campaigns, and content of our clients’ websites.

June 2012 – August 2013 Customer service representative in (High value) at (Vodafone) Egypt, then joined activation department, also joined Complaint handling department and then Customer Value Department (CVM).

June 2011 – April 2012 Customer Service Representative at (Mobinil) Egyptian Telecommunication Company.

August 2010 - April 2011 Customer service representative (CSR) at Egyptian contact center operator (ECCO) that have customer operations performance center certificate (COPC) in project Housing and Development Bank (HD).

Courses and Certifications:

Administrator MCIT : E-marketing Track (2014)

Course contain :- Communication and presentation skills.- Customer facing skills.- Digital marketing fundamentals.- Adobe Photoshop for web.- Adobe Dreamweaver.

- HTML5 application development fundamentals.- Microsoft .Net fundamentals.- Programming in HTML5with JavaScript and CSS.- Planning a digital marketing campaign.

Certification Track

MTA HTML5 application development fundamentals. MTA web development fundamentals. MTA Microsoft .NET fundamentals. Programming in HTML with JavaScript and CSS3.

Operating System / Office

Microsoft Windows Server 2003 - 2008 R2 Microsoft Windows XP - 7 $ Win 8 Microsoft Office 2003 & 2007&2010

Pre Technical Courses

Web Programming Essentials. Transact SQL for Developers. Proficient WordPress. C++. Google campaigns and social media campaigns. PHP and HTML5 and CSS3

Certifications

MTA HTML5 application development fundamentals. (2014) MTA web development fundamentals. (2014) MTA Microsoft .NET fundamentals.(2014) Programming in HTML with JavaScript and CSS3 (2014)

Skills:

Languages

Fluent in spoken and written Arabic Excellent in spoken and written

English.

Computer knowledge

Proficient in MS Office . Proficient in Internet. Proficient in Windows98, ME, 2000 &

XP & windows 7, windows 8 Having knowledge in C+ , C#. Proficient in wordpress Proficient in Social Media & Google

Ads. HTML5 and CSS3

Job Skills :

Solving customer's problems Agent training, performance Handling hard calls. Delegated supervisor Handling meetings Direct sales E-marketing Knowledge Communications skills

Don’t be hesitated to contact me at any time