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JODY MORRISON 5 WESTERVELT PLACE, GARFIELD, NJ 07026 CELL: (201) 699-2050 E-MAIL: [email protected] SUMMARY OF QUALIFICATIONS: Energetic, enthusiastic, results oriented Administrative Assistant with ability to prioritize multiple projects. Strong communicator; effectively interact with key leadership personnel and various department services. Efficient and organized in performing general administrative duties; consistently enter data with accuracy. Dynamic public relations skills; utilize tact and diplomacy in satisfactorily resolving service issues. EDUCATION: DeVry University , Oakbrook Terrace, IL Anticipated in 2016 Bachelor of Science – Technical Management Bergen Community College , Paramus, NJ Degree: May 2009 Associate in Applied Science - Accounting EMPLOYMENT: Hackensack University Medical Center (HUMC) , Hackensack, NJ Clerical Associate - Emergency Trauma Department (ETD) 8/11 - Present Register patients in a high volume Level II Trauma Center; including walk-ins, ambulance and air transports. Function as acting Senior Clerk during her absence; supervise 9 clerical staff and troubleshoot problems. Identify the needs of a diverse patient population and modify response to their needs with consideration for age, culture, language, hearing and/or visual impairment, etc. Communicate triage priorities to ETD staff. Obtain patient/ guardian consents and provide them with registration materials; previously verified insurances. Accurately enter all data into the Medical Center's Information System; track and update daily census. Maintain a daily physician schedule and Command Center board that details staff assignments during codes. Verify physician/ nurse sign-off on documentation, reconcile charts and batch them for medical records dept. Participate in orientation of new clerical staff and give input into peer interviews. Unit Clerk - ICU Step-Down Unit 8/09 - 8/11 Role in guest relations; greeted patients and family members and oriented them the unit, policies and services.

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JODY MORRISON5 WESTERVELT PLACE, GARFIELD, NJ 07026

CELL: (201) 699-2050 E-MAIL: [email protected]

SUMMARY OF QUALIFICATIONS:■ Energetic, enthusiastic, results oriented Administrative Assistant with ability to prioritize multiple projects. ■ Strong communicator; effectively interact with key leadership personnel and various department services.■ Efficient and organized in performing general administrative duties; consistently enter data with accuracy.■ Dynamic public relations skills; utilize tact and diplomacy in satisfactorily resolving service issues.

EDUCATION:DeVry University, Oakbrook Terrace, IL Anticipated in 2016Bachelor of Science – Technical Management

Bergen Community College, Paramus, NJ Degree: May 2009 Associate in Applied Science - Accounting

EMPLOYMENT:Hackensack University Medical Center (HUMC), Hackensack, NJClerical Associate - Emergency Trauma Department (ETD) 8/11 - Present Register patients in a high volume Level II Trauma Center; including walk-ins, ambulance and air transports. Function as acting Senior Clerk during her absence; supervise 9 clerical staff and troubleshoot problems. Identify the needs of a diverse patient population and modify response to their needs with consideration for age,

culture, language, hearing and/or visual impairment, etc. Communicate triage priorities to ETD staff. Obtain patient/ guardian consents and provide them with registration materials; previously verified insurances. Accurately enter all data into the Medical Center's Information System; track and update daily census. Maintain a daily physician schedule and Command Center board that details staff assignments during codes. Verify physician/ nurse sign-off on documentation, reconcile charts and batch them for medical records dept. Participate in orientation of new clerical staff and give input into peer interviews.

Unit Clerk - ICU Step-Down Unit 8/09 - 8/11 Role in guest relations; greeted patients and family members and oriented them the unit, policies and services. Prepared charts for admissions and discharges, entered physician orders and charges. Provided general clerical support for unit and Nurse Manager; demonstrated a courteous demeanor on the phone. Maintained supply levels, avoiding excess or shortages, tracked equipment and arranged for timely repairs. Assured that the unit environment was in appropriate condition and free of safety concerns. Provided 1:1 patient sitting/ observation to insure optimum safety; escorted patients to and from unit. Assisted with patient family non-clinical concerns; belongings, meals/ snacks, TV’s, phones, etc.

Bergen Community College, Paramus, NJAdministrative Assistant (P/T) - Educational Fund Opportunity (EOF) Office 9/06 - 8/09 Reported to the Director and counselors; assisted students in need of financial support. Explained the program to students, helped with completion of applications and scheduled interviews. Provided general clerical support; answered phones, performed data entry, filing and record tracking. Insured student privacy; strictly adhered to confidentiality regulations and college policies.

Office of Assemblyman Gordon Johnson, Englewood, NJUrban League for Bergen County, Englewood, NJAdministrative Assistant (P/T) - Englewood Township 2003 - 2005 Summer positions through the Township; answered phones, scheduled appointments, prepared hand-outs for

meetings, maintained and organized files, sorted mail and handled general office operations.

JODY MORRISON ~ 2 ~

Page 2: Morrison_jody (R) resume

EMPLOYMENT: (cont’d)

Community Baptist Church, Englewood, NJOffice Assistant (P/T) 7/02 - 9/02 Summer position; managed front desk, greeted visitors, answered phones and performed general office duties.

COMMITTEES:Chair, Team Building/ Employee Satisfaction Committee, HUMC (2014-Present)Member, Emergency Department Unit Based Council, HUMC( 2014-Present)

SKILLS/ SPECIALIZED TRAINING:Administrative Professional Excellence Program Level 1&2 (8 months), HUMC (2014)Proficiency with Windows, MS Word, Excel, Epic EHR, SMS and Last Word hospital software.

References provided upon request