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    - INTRODUCTION

    FINANCIAL REENGINEERING

    Thanks giving seem to be the most pleasant of all jobs but it is none the less difficult when

    one tries to put them in words. Can these humble words and expressions or gratitude really

    convey the heart felt acknowledgment that are due to the weak words and the expressions

    fainter than what it should be. I am thankful to all our faculty members who has inspired and

    guided for completion of the project. His teaching us has been a milestone for us to complete

    this project work in a very limited time.

    Last but not least I am thankful to my friends who directly and indirectly co- operate,

    encouraged and inspired me to achieve my target.

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    The business environment of the present day has become so complex that organizations are

    necessarily to be alert to respond to the new challenges and opportunities. This involves a

    continuous process of managing the change. The idea that the change is essential, desirable

    and constructive within the established pattern of organization is realistic. The view that the

    change has the beginning and an end is no longer tenable in this continuum. Top management

    in its endeavor of reorienting the organization must recognize the need and set the tone for a

    change. This kind of change compels either innovation or improvement or both. In such an

    intricate situation many organizations tend to focus their attention in identifying innovations

    rather than improvement. However, the latter is considered to be more appropriate in

    accomplishing the task. Recently, a new concept called Business Process Reengineering

    (BPR) has emerged as a conspicuous tool for restructuring the organization. In fact, the

    process of reengineering not only fosters a favorable climate supportive of desirable change

    but also improves the organizations probability of success

    Business Process Reengineering:

    DEFINITION:

    The Business Process Reengineering is a complete life cycle approach. This provides the

    scope for problem identification and also solutions to implement the successful business

    operations. There are many new elements in BPR such as extensive use of IT and new

    perspectives on organisational structure. There is also more about process redesign, quality

    improvement and so on. It is a comprehensive method of assessing the current business

    process planning and redesigning the methods and implementing them for business solutions.

    Hence, the BPR is defined as The fundamental rethinking and radical redesign of the

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    business systems to achieve the dramatic improvements in critical and contemporary areas

    such as cost, quality, service and speed. It is a comprehensive and complete method,

    addressing such activities of organizing the project, assessing the current business process,

    designing the reengineered business process, and planning and implementing the solution.

    The origin and scope of BPR is derived from the concept of innovation. While the BPR

    recognises the process innovation, the innovation concept lays more stress on the product

    innovation. But, the reengineering efforts on business processes, which will improve the

    customer service quality, the product value, etc. It is notable that redesigning the processes

    improve the working life of employees which in turn lead to indirectly improved quality and

    responsiveness to customers. BPR is done for various business reasons and those could be

    What is reengineering:-

    Re-engineering is the fundamental rethinking and redesign of business processes to achieve

    dramatic improvements in critical, contemporary measures of performance, such as cost,

    quality, service and speed.

    Michael Hammer and James Champy

    Re-engineering is a rapid and radical re-designing of processes, services, policies and the

    organizational structure of an organization.

    The purpose of reengineering is to make all processes the best possible.

    It is an effort to enhance the administrative effectiveness and efficiency.

    Reengineering is an effective tool for organizations striving to operate as effectively and

    efficiently as possible

    Examination and modification of a system to reconstitute it in a new form Financial

    Re-engineering is the radical redesign of business processes and organisational structure

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    in order to achieve significant improvements in performance, such as productivity, cost

    reduction, cycle time, and quality

    According to Michael Hammer and James Champy (1993).

    The fundamental rethinking and radical redesign of business processes to achieve dramatic

    improvements in critical contemporary measures of performance, such as cost, quality,

    service, and speed.

    Maximizing customer value and minimizing consumption of resources while delivering the

    products andservices.

    According to Thomas H. Davenport (1993).

    Encompasses the envisioning of new work strategies, the actual process design activity, and

    the implementation of the change in all its complex technological, humanand organizational

    dimensions.

    Business Process Reengineering involves changes in structures and in processes within

    the business environment. The entire technological, human, and organizational

    dimensions may be changed in BPR. Information Technology plays a major role in

    Business Process Reengineering as it provides office automation, it allows the business to

    be conducted in different locations, provides flexibility in manufacturing, permits quicker

    delivery to customers and supports rapid and paperless transactions. In general it allows

    an efficient and effective change in the manner in which work is performed

    What is the Business Process Re-engineering

    The globalization of the economy and the liberalization of the trade markets have

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    formulated new conditions in the market place which are characterized by instability and

    intensive competition in the business environment. Competition is continuously

    increasing with respect to price, quality and selection, service and promptness of delivery.

    Removal of barriers, international cooperation, technological innovations cause

    competition to intensify. All these changes impose the need for organizational

    transformation, where the entire processes, organization climate and organization

    structure are changed. Hammer and Champy provide the following definitions:

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    NEED OF THE STUDY

    A business involves the interest of various stakeholder who either support it or contradict it.

    The stake holder in the process of maximizing their wealth, try to get a leverage on every

    possible front by rewarding the other Each interest group tries its level best to grab

    maximum possible returns from the business.

    A win-win situation cannot be expected to turn up every time although attempts are made to

    bring such a situation about all the time. Inspite of being having a conservative approach to

    cost control leads to the loss of a good opportunity for making future profit there might be

    some uncertainty due to which promoters or the owners have to think for the reengineering

    of all the strategies of the business.

    The organization will have to use tactics in the short run and strategies in the long run to

    manage its finances if the ultimate result is to be favourable.for this cost and benefits from

    every corner must be looked into in the value chain of the organisation.For achieving such a

    goal there must be a flexible approach for achieving the desired results, with sustainable

    success .

    For such a reason the organization should have to use the reengineering processing which the

    organization creates the new innovative ides to redesign the processes of the organization to

    get the objective.

    Each organisation must determine itself when it is appropriate for them to reengineer.

    Reengineering should be done only if it can help in achieving an enhanced strategic position.

    Some strategic indicators that require reengineering include:

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    1. Realization that competitors will have advantage in cost, speed, flexibility, quality or

    service

    2. New vision or strategy: a need to build operational capabilities.

    3. Need to reevaluate strategic options, enter new market or redefine products/services.

    4. Core operating processes are based on outdated assumptions/technologies

    5. Strategic business objectives seem unreasonable.

    6. Change in market place in the form of - Loss of market share

    New basis of competition/new competitors

    New regulations

    Shorter product life cycles

    New technologies in play.

    So, if the company is at the cutting edge of an industry that has just undergone major

    changes reengineering might not be appropriate. However, if the organisation operates with

    old models instead of new technologies and approaches used by others, reengineeing may be

    urgently needed. Even if technical performance is adequate, other improvements may be

    needed

    such as training, organisational change, leadership development etc. In such circumstances

    also reengineering is required.

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    SCOPE OF THE STUDY

    In this project, the objective was to establish a confirmed database as per the data requirement

    for the RE Finance Team which created a base for comparison and preparation of new

    Agenda packs.

    . The implications of this practice would be as follows:

    1. To make available capital expenditure information for all 3 formats.

    2.

    To make available information useful in post audit analysis.

    3. To make available information useful in trend analysis of commercials such as rental,

    maintenance

    4. To make available information useful in trend analysis of financial such as capital

    expenditure, sales.

    5. To make available easy accessibility of information to the team for reporting higher

    management

    The scope of the project stands valuable for the long lasting the only thing needed is the

    updating the Database. The database will be directly helping in

    1. Estimation of capital expenditure requirement for opening of new Stores in all 3

    Formats.

    2. To take decision on rentals and maintenance on the basis of past records.

    3. To make estimation of sales, gross profit margin & Pre-opening expenses.

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    With these criteria in focus, we move on towards the methodology that was adopted for this

    particular project.

    The Status stands valid for a period till the project is being approved from the date it is being

    put forward for approval.

    Along with living standards the consumption pattern also changes so if the project is hold for

    long duration the demographics may change during the period.

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    OBJECTIVE OF THE STUDY

    Market Comparison is the process which decides the location of the stores. On the basis of

    City, Trade Area, and Total Retail Sales population.

    Status of Project Submitted Database represents number of stores operating, number of

    Stores Approved to be opened & Pending Projects

    Determining the target market.

    Estimation of sales density.

    Determining the profit percentage.

    Determining the current status of the project.

    Classifying pending for the project.

    Help the team in reporting to the top management

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    RESEARCH AND METHODOLOGY

    The primary step was to understand the business model for this help of Real Estate policies &

    procedure guide (called as Bible for Real Estate) was taken. This guide illustrates what

    exactly is to be followed in accordance with Wal-mart International policies & procedures.

    The guide illustrates the site acquisition process as follows.

    1. Selection of site on the priorities basis by Real Estate & Development team.

    2.

    Once the site has been selected going for checking financial feasibility of the site by

    calculating IRR of the project. This IRR is also known as hurdle rate & currently the

    hurdle rate is 14%, if the project IRR is less than 14% than the project will be dropped

    & new site will be selected.

    3. After financial feasibility approval estimation of Pre development expenditure is

    done. This expenditure includes all the paper works, training & development of

    employees who are going to be employed at the stores after its opening.

    4. Once the Pre- Development expenditure is calculated than the project is represented

    for approval at different stage of Real Estate Committee (REC)

    Indian Real Estate Committee: The Project is first represented to Indian REC.

    The meeting of Indian REC is held at Gurgaon.

    Asian Real Estate Committee: Once the project is approved at Indian REC it is

    represented to the team of Asian REC. The meeting of Asian REC is held at

    Hong Kong at the Headquarter. The project upto the budget of $5000000 is

    approved by Asian REC.

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    International Real Estate Committee: The project budget exceeding $5000000

    need Approval of International REC. The headquarter of International REC is

    in ventonvilla U.S

    5. Once the project is being approved at the different stage of Real Estate Committee

    Acquisition of Real Estate Site is done by fulfilling all the legal requirements in

    Accordance with In-Country Legal Laws.

    6. Allocation of excess land. Sometime the seller is ready to sale whole lot of land only

    so in this case the company needed to purchase whole land &after purchasing it is sale

    the excess land within a year in order to prevent capital blockage.

    7. Design and Construction services contract procedure. For Design & Construction of

    stores company prefer to outsource this activity through the process of bidding.for the

    purpose of bidding following is being done:

    Financial verification of contractor.

    Licensing verification of contractor.

    Verification on past performances on similar projects.

    Invitation for Bidding.

    Receiving of Bid from contractors.

    Bid Award.

    8. Complying with the guidelines of Facility Planning & Management.

    Comply with all facility related to laws and regulations.

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    Maintain safe environment for associate and customers.

    Meet customer expectations.

    Meet associate expectations.

    Create sustainable retail centers.

    9. Budget Reconciliation

    This Budget is to be prepared on monthly basis once the site has been

    approved.

    This budget includes the expenditure like (Land cost, Building construction

    cost, Capitalized lease value, Fixtures & Equipments)

    In case of Budget overruns it requires Re-Approval

    From 5% to 10% Approved by Country CEO.

    Above 10% New Agenda is required for re-approval by the Regional

    Committee.

    Above 25% the project need to be re-approved by the IREC.

    In this way complete information about the business model & Real Estate acquisition process

    was gained that helped a lot in undertaking this project.

    5.2 FORMAT DETAILS

    For understanding all three operating formats help of team member is taken and comparative

    study of all three formats were made to make it more clear.

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    BASIS SUPER MARKET

    (SM)

    COMPACT

    HYPER

    MARKET(CHM)

    Cash & Carry

    (Best Price)

    Size Size of the store

    varies from 2k to 5k

    sq.ft.

    Size of the stores

    varies from

    30k50k sq. ft.

    (Existing)

    20k sq. ft. (New)

    Size of the store

    varies from 40k -60k

    sq. Ft.

    Location Basically these

    Stores are Stand

    Alone.

    Basically these

    Stores are the part of

    Mall. They can be

    Stand Alone also

    Basically these

    Stores are Stand

    Alone.

    Prototype Metro-Meat

    Metro-Non Meat

    Non Metro-Meat

    Non Metro-Non

    Meat

    32K sq. ft. (32k &

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    Sub Lease Area

    (SLA)

    Sub Lease Area

    (SLA)

    Office space

    Loading area

    Rent Generally Base Rent

    is Applicable.

    Base rent + CAM

    Charges

    Generally Base Rent

    is Applicable.

    Lease period Minimum Lease

    period required is for

    15 years.

    Minimum Lease

    period required is for

    30 Years.

    Minimum Lease

    period required is for

    30 Years.

    Operating stores Presently we have

    139 Operating &

    Approved Stores in

    different parts of

    Country.

    Presently we have 10

    Operating Stores in

    different parts of

    Country.

    Presently we have 6

    operating stores in

    different parts of

    country.

    Now, the information about all three formats is available which created a base for the project.

    Following information about the stores is now available.

    Size of the stores which is helpful in calculating per sq. Ft. Rent

    Division of total area of the stores.

    Prototype of the stores

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    Number of stores currently operating

    Minimum lease period which is useful in calculating capitalise lease value.

    Market Comparison is the process which decides the location of the stores. On the basis of

    City, Trade Area, and Total Retail Sales population.

    Status of Project Submitted Database represents number of stores operating, number of

    Stores Approved to be opened & Pending Projects

    Determining the target market.

    Estimation of sales density.

    Determining the profit percentage.

    Determining the current status of the project.

    Classifying pending for the project.

    Help the team in reporting to the top management

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    LIMITATION OF THE STUDY

    MYTH

    It is not rightsizing or downsizing .

    It is not about reorganizing the organization .

    It is not the effort of a single leader .

    Empowered Team members, use of groupware & coexist .

    REALITY

    Cost cuttings often lead to Layoffs, outsourcing & downsizing.

    Identification of focused business process clusters reorganized the organization

    Reengineering is often found to be a strategy of a narcissistic style of leadership

    In fighting communication challenges, survivors management & the resistance for

    reengineering by the professionals are often underestimated .

    A database holds all of the information about a record a flat database is very easy to manage.

    All the information is stored in one source.

    The limits of a database are not in the number of records you can put in, but in how much

    information you can track per record. As your organisation grows, and more people need to

    track a great deal of different information about each record, you may want to change to

    using a relational or shared database. This allows one of your staff to track meeting

    attendance and program involvement in detail, while another may search detailed information

    about each record's donation history. But you do not need this when you are starting up. Go

    with a simple, reliable data base program.

    Performance is reduced, due to increased I/O on the source database resulting from a

    copy-on-write operation to the snapshot every time a page is updated.

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    Files cannot be dropped from the source database or from any snapshots.

    The source database must be online, unless the database is a mirror database within a

    database mirroring session.

    If a source database becomes RECOVERY_PENDING, its database snapshots may

    become inaccessible. After the issue on the source database is resolved, however, its

    snapshots should become available again.

    Excel worksheet as a database has a limited number of rows or records that you can

    store. But when you reach the 65k lines limit, you can convert it easily to Access and

    the rest of the application is can still be used.

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    2-DISCRIPTIVE

    WORK ON

    SUBTOPIC OF

    STUDY

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    DISCRIPTIVE WORK ON SUBTOPIC OF STUDY

    Financial Re-engineering is done for various business reasons and those could be...

    Poor financial performance,

    External competition,

    Erosion of market share, or

    Emerging market opportunities

    Financial Re-engineering is not limited to, but also includes

    Organizing Around Processes:-

    - Formation of teams to perform an entire process

    - Eliminate/minimize hand-offs

    Process Improvement:-

    - Opportunity Driven

    - Incremental

    Product and Service Opportunities:-

    - Customer:- How can the customers wants and needs be better understood?

    - Product / Service:- What improvements or added value cabe made to products and services?

    Operational Goals:-

    - Quantify the redesigned business process

    - Address The process as a whole as well as Individual activities

    Business Process Goals:-

    - Set performance levels for the entire business process in term of:

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    (1)Financial:- How much does/will the process cost to perform?

    (2)Organization:- What will the organizational structure look like?

    Deliverable Goals:-

    Set performance levels for interim and ultimate process deliverables

    in terms of:

    (1)Quality

    (2)Efficiency

    (3)Cost

    Types of financial Re engineering

    Corporate Re structuring;- Acquisition

    Financial Re-structuring:

    The cementing of products, system, people, brands and technology has to be done with

    financial structuring, financial control system, financial benchmarking and financial

    quantification of every qualitative business variable .such cementing is called Financial

    Engineering. And the process to change the financial strategy to reconstitute the organization

    is known as the Financial Reengineering.

    The fundamental rethinking and redesign of business processes to achieve dramatic

    improvements in critical, contemporary measures of performance, such as cost, quality,

    service and speed in financial aspects is known as financial restructuring

    Corporate Re-structuring:

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    Corporate Re-structuring refers to the job-cuts, divisional closures, focus on core

    competence, geographical concentration, product identification and strategic business units

    etc. it also refers to the repositioning.

    It basically deals with the redefining or researching of the purpose of doing business. It may

    also be defined as the conscious effort to restructure policies, programmes, products,

    processes and people.

    Corporate re-structuring may be held in any of the following situations:

    1. Mergers /Acquisitions:when one company acquire or buy the majority share of the other company. That company

    which acquire the share, is called as holding company and to whom the holding company

    buy, is called as subsidiary company and all this procedure is called as acquisition.

    When two company have equally merge together and work out with each other having the

    same objective, this is called as merger.

    e.g. TATA has acquire the corus group plc(steel company) situated in U.K the deal value

    was 12000 million dollar

    2. Divestitures3. De-mergers:Reengineering the Financial Platform

    Summer 1998 - The timeshare industry, or as it is now referred to, the vacation ownership

    industry, continues to be one of the hottest segments of the hospitality industry. Almost every

    day, one of the major opportunity funds, Wall Street investment houses, or major hotel

    companies is looking toward acquiring one of the timeshare companies. By combining the

    existing infrastructure with high growth opportunities emanating out of their deal pipelines,

    the companies hope to create a large synergistic component to their hospitality offerings.

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    Once acquired, these companies need to be able to transition from an entrepreneurial

    structure to one with much stronger corporate disciplines.

    Nowhere is this more important than in the financial components to the "new" company

    business. Unfortunately, this is precisely where most vacation ownership companies are

    deficient. Most developers are long on sales and marketing know-how, but have always

    treated the financial systems as a corporate stepchild. Most bankers and other financial

    players are amazed at the un sophistication and inaccuracies which occur as a result of this

    underdeveloped corporate component. These deficiencies are manifested in the inability to

    accurately report on the companies financial condition, and also are directly responsible for

    millions of dollars in annual expenditures resulting from inefficiencies, in

    both manpower and information systems.

    Vacation Ownership - A Complex Business Model

    Anyone who has engaged in or studied vacation ownership companies understands that they

    are complex business models which are very capital - intensive in their early years, yet throw

    off considerable cash in the later years. These companies initially start out as real estate

    development companies; they have all of the depth of those organizations, including

    feasibility, development and construction, design, etc.

    Once the resorts are developed, the companies step into high gear and become sales and

    marketing entities. Not only is this a complex area, but it represents the single greatest

    corporate expenditure for the company. In order to properly evaluate programs, the systems

    and financial tie - ins must be in place for management to make crucial day - to - day

    decisions on marketing and lead generation programs. Such programs need to track hundreds

    of variables throughout the marketing and sales process. Once the properties are sold, these

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    organizations then need to handle the large amount of mortgages which are generated in the

    sales generated process.

    This complex business environment requires sophisticated management and information

    systems to not only keep track of the data. but to present it to management in the most

    efficient and useful fashion. Reengineering the company is the way to accomplish such a

    task.

    Value Capture

    The deal value of $ 2.3 b is almost equal what Ford paid for the brand of Jaguar alone(approx

    $ 2b). The opportunity to buy brands like Jaguar and Land Rover ,which are rated among the

    top luxury brands in their respective segments, for cheap doesnt come knocking every time.

    Fast Growing Market Segment

    With about 30% growth rate, the luxury car segment is the top growing segment in India

    and has already seen the entry of biggies like Audi and Porsche. With established

    distribution network in India, Tata Motors can offer top-rated products for these

    segments. Though the absolute numbers may be small and would reduce due to the

    current downturn, the gains would be huge when the economy turns around and the

    salaries rise.

    Deal Financing

    Tata Motors financed the deal through a bridge loan of $ 3 billion arranged through a

    consortium of 8 banks. It intended to refinance that loan though a mixture of domestic

    and international equity issues and debt. However because of the liquidity crunch, a deal

    now will be more expensive than they'd initially planned for.

    Key Risk Factors

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    The key risk after this acquisition would be the performance of JLR. Any drop in

    profitability would have an impact on Tata Motors consolidated financials.

    A prolonged downturn in commercial vehicle demand would stretch domestic

    profitability and cash flow.

    Further downturn in the global auto industry.

    Increasing cost of capital and liquidity crunch can hit bottom-line of Tata Motors much

    more severely.

    Tata bought the companies because they believed that these two brands have a lot of growth

    potential in terms of revenue and sales.

    In the first 10 months of 2008 Land Rover's US sales fell by 37 per cent to 25,377

    compared to the same period in 2007. Jaguar's sales in the same period helped by the new

    XF sedan were not as badly hit but its sales still fell 3.6 per cent to 12,575.

    At the same time while Jaguar's UK sales rose 11 per cent against last year's same period,

    Land Rover's sales fell almost 27 per cent to 30,241 units.

    Not surprisingly then like GM, Ford Motor, Mercedes and BMW suffering the downturn

    in the West, China, Russia and India seem bright spots for JLR also.

    Tata's confidence in JLR may not be misplaced. This year in Russia, Land Rover has

    turned out to the leading premium brand. Its sales grew 79 percent to 17,439 in the first

    10 months of 2008 while Jaguar saw a more than 60 per cent growth to 1,423 units.

    Tata expects China to be Land Rover's No. 5 market this year and Jaguar's seventh

    largest, while Russia likely to be Land Rover's No. 3 and Jaguar's No 2 market.

    JLR's immediate priority is to set up a distribution network in India for both brands and

    the company feels that it can sell 2,000 to 3,000 units here to come on level with other

    premium brands such as BMW and Mercedes within two to three years.

    Process of the reengineering:

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    First organization have to recognize the each and every steps of the organization which had

    been taken earlier to get the objective but was not appropriate to achieve the goal.

    Second they will have to take some modification in the steps i.e process, technology ,

    structure and the strategy of the firm in order to constitute the organisation into the new

    form.

    MOTIVATION FOR REENGINEERING

    The motivations for reengineering are many, including: Reduce costs/expenses (the most

    cited business-driven reengineering project goal) Improve financial performance Reduce

    external competition pressure Reverse erosion of market share Respond to emerging market

    opportunities Improve customer satisfaction Enhance quality of products and services.

    Basics of reengineering:

    The business environment of the present day has become so complex that organisations are

    necessarily to be alert to respond to the new challenges and opportunities. This involves a

    continuous process of managing the change. The idea that the change is essential, desirable

    and constructive within the Established pattern of organisation is realistic. It is the

    examination and change (reform) of five components of the business: that is,

    1. Strategy

    2. Processes

    3. Technology

    4. Organization

    5. Culture

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    Change in strategy:

    A strategy has to keep thinking innovatively as an old strategy would be known to be

    unuseful. It will be necessary to formulate a new business formulae either they are new or

    old ones with moderate variation. Strategy must have to think of the following innovative

    concept or formulation:

    1. Incremental cost-benefit analysis of every marginal change in the decision or situation.

    2. Costing of the product, brands, employees and the enterprise, for long-term strategy

    formulation

    3. Leveraging sunk costs by innovatively using such costs or commitments in future

    negotiation

    4. To arrange for the discounted cash flow analysis of the alternate projects to be supported

    by multi-angle performance parameters so that the comprehensive assessment of the

    decision is possible

    5. ERP would be possible if internal benchmarking of cost performance is built up.

    6. To make national costing for a true application of profit center concept is a must.

    7. Combining value chain analysis with segmentel ROI and enterprice portfolio mix

    theories

    8. Forming a U curve relationship with both the vendors and dealers to create a strategic

    base for a long-term, sustainable and profitable partnership.

    9. Making economic value added more meaningful.

    10.Innovating network mix

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    Change in process:

    Realise the potential of your Finance Department. We can map out your processes enabling

    us to find anything preventing your department from working to its full potential. We can

    streamline processes to improve the efficiency of your Finance department and help the

    department become more than just an overhead in your profit and loss, but to start adding

    value! We can also help you develop controls and standards.

    In the reengineering of an organization there is need to change the business processes, which

    will improve the customer service quality, the product value, etc. It is notable that

    redesigning the processes improve the working life of employees which in turn lead to

    indirectly improved quality and responsiveness to customers.

    To improve the cost, quality, service and speed, companies are developing new processes to

    produce the results important to customer. They are looking for ways to become more

    flexible and responsive Change in the processes causes success in many organisations and

    has fueled the growth of the Business notables, for e.g.- Ford Motor Company.

    Reengineering improved its invoice processing so that the process was accomplished by 75%

    fewer people and more accurate financial information was produced.

    - IBM Credit Corporation. A credit issuance process that used to take two weeks to complete

    now takes only hours with a 100- fold increase in productivity

    - Taco bell. They reconfigured their restaurants to increase peak capacity for a top unit from

    $400 per hour to $1500 per hour. At the same time they lowered prices; their average pricing

    today is about 25% less than nine years ago.

    In short the change in the processes are designed to be simpler to those they replace, several

    jobs might be combined into one and the number of checks and controls reduced. In the right

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    sense, more frequently, it is the result that work is performed where it makes most sense, and

    workers can make more decisions themselves.

    Change in technology:

    In the process of reengineering of an organisation there is need to change the technology if

    that are not providing a satisfactory performance to implemented such a change new

    information technology (such as knowledge based, expert system and sophisticated

    telecommunications equipment) is frequently employed in the design of these processes.

    The ultimate success of any activity expansion plan depends upon the quality of the system-

    processess-equipment used at various level of functioning a perceptual and automatic

    mechanism of technology review and upgradation should be an integrated part of the

    organization culture

    Technology refers to the core technical details of both the main assets and operations because

    only high quality medical equipments do not make a hospital successful, without efficient

    doctors and staff handling them with efficient system. therefore technology refers to both

    core and support activities.

    Changes in the technology basically refers to the following:

    1. Technology upgradation collaboration: it refers to the innovative financial instrument

    and technology leasing and subleasing

    2. Collaboration for technology funding : it refers to the long term bonds

    3. Technological consortium : it includes cost- benefit analysis of alternate combination

    4. In house R & D: it includes capital & revenue budgets

    5.

    Employee training budget

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    Change in organization:

    Transition is a time of "passage", when people are apt to carry around some of the baggage of

    their past, as well as feel the first stirrings of their future. It is also a time when employees

    have to face a number of challenges as old processes and ways of doing business make way

    for the new.

    Steps involved in the change of organisation:

    1. Profiling the Existing Organization

    2. Profiling the Future (Re-engineered) Organization

    3. Analyzing the Gap

    Results of the gap analysis should include the...

    Gap between current and future organization structure, gap between current and future

    geographic locations, gap between current and future staff levels, staffing and deployment

    requirements, potential workforce adjustment impacts, organizational and employment

    adjustment, costs training and re-training requirements, career development requirements

    backfill requirements and replacement costs target groups and language requirements .

    Change in Culture:

    Change in culture provides a vehicle to open up communication and improve management

    practices. It changes the way people work and can create an environment that encourages

    innovation and change. It provides opportunities for employees to develop and improve their

    client-oriented approach. Middle managers will be impacted as the role of coach and

    facilitator takes on greater importance. This will in turn will improve client service, practical

    and pragmatic business approach management style of openness and consultation continuous

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    learning organization employee participation and consultation client and quality service

    oriented employees continuous performance measurement value-added service and results

    orientation cross-functional integration

    Poor financial performance:

    In an organization if the performance of the various department is not upto the satisfactory

    level i.e. if they are giving poor performance or not according to the expectation of the

    organization then there would be a need to use the BPR process so that the objective of the

    firm could be achieved.

    External competition:

    If the strategy of the organization is providing such an output which is not up-to the mark so

    that it can cope-up with the existing external competition provided by the competitor then

    there would be a need to change the strategy so that it would be beneficial to stay in the

    market with the appropriate benefit which would be best drien by the help of BPR .

    Erosion of market share:

    One of the greatest threat for the organization is the erosion of the market shares and if that

    happen than the firm will be in a great trouble and than would have to think of how to rise the

    market shares .for that purpose the organization would have to use the process of

    reengineering.

    Emerging market opportunities:

    Every of the organization wants to get the opportunity Provided by the market so that it

    would be beneficial to the organization to spread the way to get the maximum profit and to

    satisfy the needs of the customer and it is not possible to get the market opportunity in the

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    best possible manner without the help of the business process reengineering.Prerequisite

    essentials for Innovative Financial Engineering are :

    Needs strategic understanding of benchmarking

    Creative Thinking

    Courage to challenge the Traditional thinking

    Shrewdness to locate and discount individual interests of different stakeholders

    High ability to use business arithmetic and economical thinking together

    A strategic approach to combine the intellectual and the Emotional Quotient

    High ability to relate strategies, notional parameters and financial benchmarks in a

    holistic manner

    Maturity in selecting the most reasonable solution to a given problem

    Ability to work at both the levels of analysis macro and micro

    Quick grasp of the end result

    Reengineering - The Critical Components

    When refining processes, the working assumption is that the process is valuable and only

    requires minor evolutionary changes to achieve peak efficiency. In the case of reengineering,

    there is no such assumption. Reengineering involves a critical development of the following

    key components:

    Developing a Jointly Committed Team:

    Consultants are an invaluable resource throughout the reengineering process, but change

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    won't become a permanent part of the client culture without a project sponsor, employee

    consensus on the need for change, and involvement from all levels of the client organization.

    Strategy Assessment:

    Process reengineering should be done with a contextual understanding of the client's strategy

    and critical needs. Many vacation ownership companies are cash - constrained due to timing

    differences among construction expenditures, commission payments, and cash collections.

    Reducing mortgage banking cycle time is an effective way to improve the velocity of the

    cash cycle.

    Baseline Diagnosis:

    An objectiveperformance baseline serves several purposes: it identifies gaps between

    current performance and best-in-class performance, pinpoints problem areas, and helps build

    client consensus on the need for change. It also establishes cost, quality, and cycle time

    targets for the reengineered processes.

    Determining Scope and Priority:

    When the strategy assessment and baseline diagnosis are completed the project team selects

    and prioritizes the financial processes to be reengineered.

    Process Design:

    In this phase, the project team develops a future state design hypothesis based on best

    practices from inside and outside the industry.

    Impact Assessment / Implementation Planning:

    Reengineering often entails radical organizational, skill set, process, and technological

    change. Identifying the impact of chance on the client's organization and developing plans to

    address potential resistance gives the change process a greater chance of success.

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    Implementation:

    During implementation, the client must assume primary responsibility, with guidance from

    the consultant. This institutionalizes the change process and empowers employees to seek and

    drive future change opportunities.

    Integrated financial systems such as SAP, Oracle, PeopleSoft, or Lawson play an important

    role in the reengineering process. By replacing non-integrated legacy applications for General

    Ledger, Purchase Order, A/P, Travel & Entertainment, Human Resources, Payroll, and

    Inventory, companies can substantially reduce the time spent on manual journal entries,

    intercompany accounting, accruals, closing, consolidation, and report generation.

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    Data Analysis &

    Interpretation

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    Data Analysis & Interpretation

    Who: Big Schools with Financial Challenges

    Total Tuition Prior to Scholarship 8,346,873

    Scholarship( 15% of Net Tuition) (1,255,297)

    Net Tuition Income 7,091,576

    Less Uncollectible Tuition(1% of Net Tuition) (70,916)

    State Reimbursements 280,000

    Net Fund Raising 1,150,000

    Donations/Grants 850,000

    Other Income 54,000

    Total Income 9,354,660

    Expenses

    Total Salaries 6,911,818

    Total Salaries/ Salaries related Expenses 8,066,231

    Total School Related Expenses 289,430

    Total Office Expenses 233,810

    Total Building Expenses 463,500

    Total Other Expenses 187,460

    Total Flexible Expenses 1,174,200

    Fixed Expenses

    Total Rent 985,857

    General Insurance 107,100

    Transportation(Net) 199,500

    Total Fixed Expenses 1,292,457

    Total OTPS Expenses 2,466,657

    Total (PS and OTPS)Expenses 10,532,896

    Net Profit/(Deficit) (1,178,236)

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    Small Schools With Challenges

    540

    550

    560

    570

    580590

    600

    610

    620

    630

    2005/6 2006/7 Budget 2007/8 Projected 2007/8

    Budget

    SUMMARYHard Income $1,485,500

    Annual Fundraising $550,000Grants $101,250

    Total Revenue $2,136,750

    Expenses

    Personnel $1,691,853

    Other than Personnel - Facilities $381,252

    Other than Personnel - Other $224,234

    Total Expenses $2,297,339

    Operating Surplus (Deficit) - hard income ($811,839)

    % hard income coverage of expenses 64.66%

    Operating Surplus (Deficit) - all income ($160,589)

    % all income coverage of expenses 93.01%

    cost per student $22,745.93

    Surplus (deficit) per student - all income ($1,589.99)

    2007-2008

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    Foundation=Know What Your Schools Positioning Is and Program and Process

    Performance Implications

    0

    20

    40

    60

    80

    100

    120

    140

    Act.2005/6 Act.2006/7 Budget 2007/8 Actuall 2007/8 Projected 2008/9

    Enrollment

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    OperationalExcellence

    CustomerIntimacy

    ProductLeadership

    X=Our School

    A=School AB=School BC=School CU=UnservedPopulation

    C

    B

    U

    Must BeStrong on

    1-2And

    BallparkOn the

    3rd

    X

    A

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    The Schools Processes

    What is desired investment posture for each process?

    Taking Control

    THE WORK OF THE SCHOOL

    Recruit

    StudentsRecruit Staff

    Teach

    Students

    Develop

    and

    Evaluate

    Teachers

    Develop

    Curriculum

    Manage

    FinancesCommunicate Raise Funds

    Manage

    Facilities

    Tuition Setting

    Financial Aid Process

    Expense Mgt

    Cash Flow Management

    3-5 Year Investment Posture (Compound Annual Average Growth in Spending)

    StrategicInvestment

    Candidate (+8-10%)

    Maintenance

    Candidate (+4-5%)

    ReducedInvestment

    Candidate (0-3%)Overall Faculty

    Compensation

    Target Departmental

    Compensation (e.g., Hebrew

    Language, Math and Science)

    Overall Process Investment

    Target Process Investment

    Total BudgetTuition SettingFinancial Aid

    Process

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    In Summary

    Know your schools value proposition

    Understand the implications of that value proposition for process and program

    spending

    Take a long term prospective to financial planning

    Utilize creative budgeting: Process and Program budgeting to shape a more

    positive future

    Respect the Virtuous Cycle wisdom

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    11.1 creation of sample structure for Market Comparison

    A sample structure is created as per the requirements of the RE-Finance team for market

    comparison containing following information:

    Contains Following Information:

    Average of INB. INB. INB. INB. INB. INB.

    Sl. No. Comp Stores 1 2 3 4 5 6

    Site Name

    Store Number

    DEMOGRAPHICS

    City Population

    Trade Area Population

    Total RETAIL SALES (000's)

    Retail Sales/capita TA

    Total Income (000's)

    Avg. HH Income

    Income per capita

    % Market Share

    Economic Levels AB

    C

    D & E

    2008 Sales

    2008 Sales Increase %

    2008 Profit %

    2nd Year Projections of Approved Agenda Pack

    2010 Sales

    PSF

    % Increase

    Gross Profit %

    Other Income %

    Total Expense %

    Profit %

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    Site Name

    Store Number

    City Population

    Total Area Population

    Total Retail Sales

    Total income

    Average House Hold Income

    Income Per Capita

    Total Sales

    Profit Percentage

    These informations were taken from Agenda Packs

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    11.2 Final Database for Market Comparison

    Sl. No. Comp Stores 1 2 3 4 5 6

    Site Name

    Dugri Gole Market Bhadson Road Cheema Nagar Simlapuri Leela Bhavan

    Store Number 1 1002 1003 1020 1021 1022 1025

    2

    DEMOGRAPHICS 3

    City Population 4 21,20,020 21,20,020 3,75,727 11,42,517 21,20,972 3,75,727

    Trade Area Population 5 1,72,640 1,93,357 71,077 69,691 1,76,891 81,700Total RETAIL SALES (000's) 6 11,50,000 48,40,000 11,57,400 9,74,844 18,91,501 10,75,020

    Retail Sales/capita TA 7 6,661 25,031 16,284 13,988 10,693 13,158

    Total Income (000's) 8 66,70,116 1,15,50,000 48,90,949 42,74,420 58,93,685 39,90,000

    Avg. HH Income 9 2,17,242 3,36,012 2,97,261 2,81,905 1,83,250 2,10,000

    Income per capita 10 38,636 59,734 68,812 61,334 33,318 48,837

    % Market Share 11 3.85% 1.34% 3.48% 4.83% 2.10% 4.16%

    Economic Levels A 12 23.10% 13.45% 18.00% 17.00% 11.00% 17.00%

    B 13 23.10% 13.45% 24.00% 29.00% 15.00% 27.00%C 14 20.80% 31.30% 33.00% 20.00% 39.00% 28.00%

    D & E 15 33.00% 41.80% 25.00% 34.00% 35.00% 28.00%

    2008 Sales

    2008 Sales Increase %

    2008 Profit %

    2nd Year Projections of Approved Agenda Pack

    2010 Sales 4,34,65,074 4,42,89,834 6,49,84,985 4,02,76,800 4,70,64,172 3,98,04,000 4,47,12,960

    PSF 18055.4 21661.0 14540.4 12824.0 10552.5 14025.4

    % Increase 31.36% 14.00% 14.00% 20.00% 20.00% 20.00% 20.00%

    Gross Profit % 11.74% 17.14% 17.14% 18.17% 18.73% 17.34% 17.64%

    Other Income % 0.23% 0.20% 0.20% 1.49% 1.17% 1.17% 1.49%

    Total Expense % 19.69% 18.73% 19.05% 22.80% 21.46% 22.54% 22.31%

    Profit % -7.71% -1.39% -1.71% -3.14% -1.56% -4.03% -3.19%

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    11.3 creation of sample structure for Status of Project Submitted

    A sample structure is created as per the specifications of Team for maintaining a Database for

    Status of Project Submitted:

    Sno. Zone Site Name City State Team Leaders BDM'sFormat

    (EZD/EDM/BP/HM)

    Merchandise

    Planner

    Drawing / Custome r

    Movement Completion

    Date

    PPt Date

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    16

    17

    18

    19

    20

    21

    22

    23

    24

    25

    Store Layout StatusProjects Details

    Sna shot of Sam le Structure

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    Contains the following information:

    Zone

    Site Name

    State

    City

    Team Leader

    Business Development Manger

    Format of Store

    Agenda Pack Status

    Capex Status

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    11.4 Final Database for Market Comparison

    Sno. Zone Site Name City State Team Leaders BDM'sFormat

    (EZD/EDM/BP/HM)

    Merchandise

    Planner

    Drawing / Customer

    Movement Completion

    Date

    PPt Date

    1 NORTH Raj Nagar Ghaziabad UP Ajay Sharma umit Ahluwalia EZD

    2 NORTH Sector-3 Vasundhara UP Ajay Sharma umit Ahluwalia EZD

    3 NORTH Gomati Nagar Extension Lucknow UP Ajay Sharma umit Ahluwalia EZD

    4 NORTH Rohtak Road Bahadurgarh HR Ajay Sharma Manu Bansal EZD

    5 NORTH Hansi Gate Bhiwani-1 HR Ajay Sharma Manu Bansal EZD

    6 NORTH Aggarsen Chowk Bhiwani-2 HR Ajay Sharma Manu Bansal EZD

    7 NORTH Bank Road Rampura Phul PB Ajay Sharma Manu Bansal EZD

    8 NORTH Hospital Road Maur PB Ajay Sharma Manu Bansal EZD

    9 NORTH Ambala Road ehowa (Old Site HR Ajay Sharma Manu Bansal EZD

    10 NORTH Thana Road Nazafgarh DL Ajay Sharma Kirti Sharma EZD

    11 NORTH Sohna Road Dharuhera HR Ajay Sharma Kirti Sharma EZD

    12 NORTH Rajapuri Dwarka DL Ajay Sharma Kirti Sharma EZD

    13 NORTH Yamuna Colony Dehradun UT Ajay Sharma Pawandeep EZD

    14 NORTH Saharanpur Road Dehradun UT Ajay Sharma Pawandeep EZD

    15 NORTH Pillibheet By Pass Road Bareilly UP Ajay Sharma Pawandeep EZD16 NORTH Bareilly By Pass Road kichha UT Ajay Sharma Pawandeep EZD

    17 NORTH Dasua Dasua PB Ajay Sharma rminder Randh EZD

    18 NORTH Mukerian Mukerian PB Ajay Sharma rminder Randh EZD

    19 NORTH Chhani Himmant Jammu J&K Ajay Sharma rminder Randh EZD

    20 NORTH Roop Nagar Jammu J&K Ajay Sharma rminder Randh EZD

    21 NORTH Udhampur Udhampur J&K Ajay Sharma rminder Randh EZD

    Store Layout StatusProjects Details

    Snapshot of the Database for Project Submitted

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    5.3 REQUIREMENTS OF DATABASE

    After A database allows you to manage and use an incredible variety of information

    easily. Databases are easy to set-up, easy to manipulate and easy to use. A database

    allows you to maintain order in what could be a very chaotic environment.

    There may not be the resources to hire a full-time database manager or a short-term

    consultant. Initial data base structure can be very basic, easy to use and to maintain.

    Databases can be expanded and manipulated as your organisation grows and your

    resources increase.

    Database is basically a brief information & Reporting of all the stores that are

    operational & approved to be opened throughout the country.

    It is easy to access information from the Database because all the information is

    available at single sheet

    It is reliable because information in each cell is linked with the original source.

    The informations that is needed to the team of Real Estate Finance was available in

    Agenda Packs but the size of one Store Agenda pack is more than 40 pages of excel

    sheet so it was not easy to access information from there & make comparative study

    of the stores.

    A base was needed to be created for preparation and comparison of New Agenda

    Packs.

    5.4 UNDERSTANDING THE AGENDA PACKS

    Agenda pack is something that is prepared for every store before its opening by the team of

    Real Estate Finance. Agenda pack contains all the information regarding the stores and these

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    Agenda packs are represented at different level of Real Estate Committee for Approval. The

    understanding of agenda pack is needed, as all the information was to be picked from the

    Agenda pack & information in the Database is needed to be linked from the Agenda pack.

    Agenda pack contains all the information such as:

    Store Number

    Store Name

    City & State of Store Location

    Agenda Pack IRR

    Agenda Pack NPV

    Type of Lease

    Rent Escalation after number of years

    Controllable & Non Controllable Expenses

    Capital expenditure

    Real Estate & Non Real Estate Expenses

    Along with these informations many other information is used from the Agenda Pack as per

    the requirement of Database. The Agenda pack contains hundreds of information in around

    40 pages of excel sheet so the Database requirement was to pick information from this

    Agenda Pack as per the requirement of RE-Finance Team.

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    5.5 PREPARED A SAMPLE STRUCTURE OF DATABASE

    Wal-Mart India Private Limited

    Real Estate Portfolio_ Easy Day MarketIREC Approved Financials

    Sl. No. Site Name

    Office

    space

    Land

    Area in

    Acres

    Store

    NumberCity State

    Agenda

    pack IRR

    %

    Agenda

    pack NPV

    ( Rs.'000)

    Approval

    Date

    Exchg

    Rate

    NSA (Sq.

    ft.)

    Backroo

    m (Sq.

    ft.)

    Sublease

    (Sq. Ft.)

    Box Area

    (Sq. Ft.)

    Loading

    Area (Sq.

    Ft.)

    Super

    Area (Sq.

    Ft.)

    Applicab

    le area

    for

    Rental

    Sqft

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    Database contains Following:

    1) Store number

    2) Site Name

    3) City of store

    4) State Of Store

    5) Prototype of Store

    6) Agenda Pack IRR

    7) Agenda Pack NPV

    8) Exchange Rate

    9) Net selling Area

    10)Backroom Space

    11)Sublease Area

    12)Rent Rs/sq.ft/month

    13)Approved occupancy cost

    14)Actual Occupancy Cost

    15)Security Deposit No. of Months

    16)Advance Rent no. of months

    Sample structure for Database

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    17)Rent Escalation rate

    18)Rent Escalation After no. of years

    19)Capitalise Lease Value

    20)Sales Density Rs/sq.ft/month

    21)Sales Per Day

    22)Gross Profit

    23)Controllable Expenses

    24)Capital Expenditure

    25)Capital Expenditure Rs/sq.ft/month

    26)Yearly Sales

    27)Non-Real Estate Expenses

    28)Security Deposit No. of months

    29)Advance Rent No. of Months

    30)Total Rental on Box Area

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    5.6 CALCULATIONS IN DATABASE

    In preparation of the Database several calculations were required & also simple

    applications of mathematical & Financial Formulas for Calculation of following:

    1. NPV

    2. IRR

    3. Rent Rs./Sq.ft./month

    4. Sales Density Rs./Sq.ft./month

    5. Sales Per Day

    6. Net margin

    7. Controllable expenses percentage to sales

    8.

    Total Capital Expenditure

    NPV =

    Where,

    NPV = net present value

    CF= cash flow occurring in several years

    K= the discount rate

    N= life of project in year

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    IRR= L+ (H-L)

    Where,

    L = lower discount rate, at which NPV is positive,

    H = higher discount rate, at which NPV is negative,

    A=NPV at lower discount rate

    B = NPV at higher discount rate

    Rent Rs./Sq.ft./month= Yearly rent/Super

    Area/12

    Where,

    Super Area= Net Selling Area + Backroom +Loading Area

    Sales Density Rs./Sq.ft./month = Yearly

    Sales/NSA/12

    Where,

    NSA= Net Selling Area

    Sales per Day = Total Sales * 10^6 / 365

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    Where,

    10^6= for converting from million to Rupees

    Net Margin = Gross MarginShrink

    Controllable expenses percentage to sales

    = * 100

    Where,

    Controllable Expense = salary + Repair & Maintenance + Utility + outside Services +

    Merchant Fees + Logistic

    Total Capital Expenditure = Building +

    Refrigeration + Fixtures + General Equipments

    + Signing + Loss & Prevention + ISD

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    QUESTIONAIRE

    NAME: ______________________________

    OCCUPATION: Business

    Service:--

    Private employee

    Government employee

    Retired

    RESIDENCE LOCALITY: ______________________________

    ANNUAL INCOME:

    2.5-5.00 lakhs

    5.00-7.5 lakhs

    7.5-10.00 lakhs

    Above 10.00 lakhs

    Presently you are having a:

    a. An apartment

    b. A home of yours

    Q1.> where are you planning to invest your savings now?

    a.

    Real Estate

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    b. Fixed Deposits

    c. Commodities Market

    d.

    Any other

    If in real estate sector then:

    Q2> Preference of opting the sector is due to:

    a.

    Lack of time

    b. Land prices are increasing

    c. Wants to live in an organized manner

    d. Facilities available like 24/7 electricity power and water supply, parking, etc.

    e. All the above

    Q3> In which type of city do you prefer to buy?

    a. Tier 1(metros)

    b. Tier 2(developing cities)

    c.

    Tier 3(underdeveloped cities)

    Q4> Your preference would be to buy a:

    a. A land and build a house

    b. An apartment for better living environment

    c. Anyone (depends upon income)

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    Q5> If your reply is an apartment, then what are the parameter that you will go for?

    a. Finance Availability

    b.

    Brands

    c. Society

    d. Time duration

    e. Location

    Q6> Would you be preferring to involve a mediator?

    a. Yes

    b. No

    Why (for either of the reply)?

    (__________________________________________________________________________

    ___________________________________________________________________________

    ___________________________________________________________________________

    ___________________________________________________________________________

    _________________________)

    Q7> What are the factors that effects your decision in buying an apartment.

    a.

    Proximity with education and the health care institution.

    b. Facilities available

    c. Society and physical evidence available

    d. Either of the combinations (mention:____)

    e.

    All of these

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    Q8> From where do you raise the finance for buying the same?

    a. Financial Institutions

    b.

    Loan from relatives and colleagues

    c. Adequate savings

    d. Any other (________)

    Q9> Do you think that proximity with educational and health care institute and other

    facilities effects the buying behavior.

    a. Strongly disagree

    b. Disagree

    c. Not disagree nor agree

    d. Agree

    e. Strongly agree

    Q10> Do you think that proximity with the market place effects the buying behavior.

    a. Strongly disagree

    b.

    Disagree

    c. Not disagree nor agree

    d. Agree

    e. Strongly agree

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    Conclusions

    The vacation ownership business today is rapidly becoming far more integrated into

    traditional real estate, hospitality, and financial environments. New participants and industry

    veterans are reaching the same conclusions regarding the complexity of the business and,

    more importantly, the inefficiencies which abound. These inefficiencies are most apparent

    initially in the finance and accounting areas of the vacation ownership organization.

    Through self-diagnosis and candid assessments of the current position of the business, as well

    as its strategic direction, management can assess whether the business is a suitable candidate

    for reengineering of its finance function. Reengineering can lead to large - scale

    improvements in the operations of a company, improving its overall cash positions, cycle

    times, and productivity. All of this leads to substantial increases in profits in a high-growth

    environment.

    The most direct benefit that companies derive from reengineering is significant in the process

    improvement (50 to 100%). Costs are lowered while speed, quality and service are

    dramatically improved. Unfortunately, reengineering seldom makes a significant impact on

    the organizations bottom line (only 20% of the time.) Reengineering has a greater chance of

    success if it is viewed as leading to growth and value creation. In addition, there are costs to

    reengineering that must be considered before deciding for such a right strategy for an

    organization. Wayne Code, President of Vallen Inc. explains, These changes may be

    traumatic, but the pain is outweighed by the gains made in the move towards the significant

    goals set. Change occurs when the pain of change is less than the pain of staying the same.