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Northport Interview
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Basir
Err.. a lot more on the academic la, in my opinion you know, I wanna share the background of the
Northport.
Vincent
Alright.
Basir
Err..as you know that Northport is one of the port operator being privatize by government, we are the
first privatization formed by then Prime Minister Tun Dr Mahathir and errr that exercise in 1986 when all
the container operation being privatize and followed…..that time we privatized under Klang Port
Terminal or KCT then follow the rest of the services in 1992. So called Klang Port Terminal. So call this 2
companies in 1992 and 1993, Klang Port Management also started container business. And then we see
that because our mother company is the PNB so that we sisters fighting each other, KCT and KPM.
Err..because seem that KCT and KPM are the shareholder and the management look at the future
development at this northport and not enough saturated area and we can expand in term of the land.
We don’t have the excess land compare to the Westport, then we merged in between the KCT and KPM.
And that we called Northport.
So errr we are errr running toward company history, I said we are area is not enough, saturated area
compare to the Westport they make a call to treasury for more fund from government and till today
Westport still under government so it won’t have any problem.
Huzeir
No any problem
Basir
Because our port since 1903, 100 over years we try our best in the sense of upgrading. So the current
developments at the A1 wharf to build up another wharf plus we purchase new equipment, that’s what
we spend about RM 1billion for our expansion so that A8 wharf will be deepening wharf to cater the
biggest vessel in future. So that we plan now order 6 super mega post-panamax …to cater for the
biggest vessel. So that’s the development currently and the future so we are going to spend RM1billion
for the infrastructure as we told you earlier, the we are talking since the Klang Port Authority take over
in 1983, 1973…until now we still using the warehouses. So can you imagine how many years of the
warehouses.
Huzeir
40 over years.
Basir
So of cause a lot of the maintenance we have to do, example the warehouses we have to upgrade,
change the roof, even the roof 1 warehouse cost over RM1million. That’s a challenge for us. At the same
time we are talking about our CSR, we are close with our community and of cause there are how we are
taking of our stuff, whereby you can check with the HR we are experience with the less than 1%
turnover. So “siapa yang datang Northport takkan resign”, in another word. Maybe because of the brand
itself Northport, the way we worked in the Northport as a team. That’s important even in the Malay
market..”kalau nak dipinang dara” so the parents will ask you work where and if Northport, no problem.
That’s how the brand of the Northport. Even in the community, everywhere we go as long we wear the
Northport logo people will respect us. That’s we are middle size of the company but the profit we are
making more. That’s why we able to give more bonus and we share. You work harder, you get the work
done and the profit we share. Unlike the TNB, they are made billion of money but bonus not much
because the money is fund to the government. What we are solely 100% private company. So our cash
flow very huge, whatever we develop for the future plan and upgrading we are using our cash flow. In
the annual report we are using cash. Even the local bank are not comfortable with us cause we are not
asking any loan….
Huzeir
Loan.
Basir
.....from them. But the other port yes cause they don’t have the money. For us currently we have a cash
flow because our current subsidy NCB Northport and the KN have cash flow of RM900 million, RM600
million for Northport and RM300million for KN. Okay, back to the. I just wanna show you the slide of
logistic whereby what related to the study for your final year thesis Halal. We are going to show to the
presentation of Northport Distripark. It is 100% owned by Northport and is bought over from the IPK
and Pal in year 2000. Northport vision as you know that to become the main gateway and leading
regional hub for maritime for 2020. It is our vision since we privatize all the way. Our Northport mission
to achieve highest standard and quality in cargo handling and providing state of the art infrastructure.
We have to expand and develop whatever. That’s why I said we had order 6 mega super post panama is
the latest design so that we are not far behind other ports. So whatever the modal “keluar”, we buy.
Cause you know each crane cause RM 40million each, very expensive.
Huzeir
The crane is intended to cater the new fleet which is bigger and much wider. That’s why we need to
catch and if we fail to provide these they may go to other places.
Basir
Okay, this is only the scenario a bit. Next, this is the strategic location of Northport, so we are
surrounding the Klang Valley. That’s why 90% of our local cargo came from the Klang Valley area. So it’s
like advantage for us, they sent the cargo to Westport will be extra miles than carry to Northport. If they
sent to Westport will add another 23Km away and increase the cost. You know the cost of toll rate,
talking about fuel and maintenance. Even for example one of our customer recently, they are using
Westport to export our Proton cars. So why they are coming to Northport cause they “ tak boleh tahan”
and they said that the car carrier all way from the Rawang go straight to the Westport and Northport
they are saving one lorry in each trip per day. Let’s say they go to Westport only 4 trip a day, in the
Northport they can go for 6 trips. That’s why they come here to Northport and the cost factor.
Our marketing is very aggressive, we know customer in our area. So we know the area surrounding area,
the company we are dealing and it’s in our bank data. So this is area we know and we tackle the
company one by one. That’s our strategic. Last time this area we called this Taiwanese Free Zone area.
Now no more already and we just call Bandar Suleiman area. Last time Taiwan “ada” and now “takda”,
the business not there. So this is an advantage and let say cargo, if come from southern Thailand 8
hours. This 8 hours is lorry “punya” speed and not the car, I can reach south Thailand by 4 hours. But this
is by the lorry speed, Johor Singapore. It is advantage from the surrounding middle area, Perak , Pahang,
Negeri Sembilan, Malacca and Johor because you see the Kuantan Port is more on the feeder. Some of
the biggest vessel cannot berth there cause of the lack of infrastructure. So that’s why all the cargo
surrounding is send to the Northport. That’s why our Northport business 30% of transshipment, only
70% local. So we are our player all here and in term of the business more to feeder services.
Huzeir
In the PTP case they almost 100% transshipment.
Basir
Because our strategic we want local container. In term of tariff yes because the profit, we don’t want
the volume and we want the money. Because local container, 20 footer our charges and we are talking
about terminal handling charges RM230. Transshipment only cost RM130. If you are business, you want
what. Of cause you want the local container but like PTP and Westport they are concentrates on the
transshipment. Let them fight for the volume but in term money they don’t make much money.
So this is the 4 main highways after the completion of the SKVE. SKVE is under developing that link a
second bridge to the Westport. We also have advantage on that highway other than Kesas, Federal and
NKVE. This is our throughput business, so it’s like yoyo that sometime up and sometime down. It
depends on the Malaysia economy and we know that if the export drops from port, not from the
ministry. This is our logistic services, the VTC open yard which keep our car activities. Haulage which
serves in and out of the container. Chill room mainly for fruit stuff and only the fruit only. We don’t
keep anything else other than fruits and is maintain -5 degrees.
Huzeir
0 degree in cold room.
Basir
Racking system used to maximize our warehouse space. With the racking we can stack maximum 5 high
and depend on the roof height. Air zone twice a day to send to Mas Kargo so that one more on urgent
and expensive cargo. We discharge the cargo from the vessel and unpack then immediate resend to the
Mas Kargo to fly to other destination. And on dock depot keeping all the empty container in our port. To
save the time and cost but now most of the shipping line keep empty container in the outside depot
cause the government give them a lesser rate. Last time no cause have to keep in the port. Cause
outside depot offer as little as RM0.50 per day but here we based on current tariff. But to transport
them take 3 to 4 hours but if they keep here we can service them within 5 minutes. We have 1million
square feet CSF area and 12 warehouses. So the biggest is 150000 square feet in D2.
Huzeir
The 4 warehouses total around 476800 square feet. The different is that 3 warehouses are elevated and
1 for grounded operation. CSF more on the ground floor operation which no loading bay because it
straight send into packing bay.
Basir
Elevated we can only stack minimum 2.5 tons per square where as ground we have unlimited stacking or
12.5 tons. Next is packaging services like the Clark shoes are imported from Vietnam, China and
Bangkok and repackage. We make the code and re-export back. So you imagine the price but in the
market the price is higher.
Rubin
So actually is not Clark shoes la
Basir
Clark shoes, it is original because all the Clark or any brand has their regional factory.
Huzeir
Another example is Nike which have factory in Thailand and Indonesia.
Vincent
But the packaging is done here right?
Huzeir
Yes because this is the center of distribution and the order for the goods will distribute accordingly.
Vincent
For the Malaysian market or Asean?
Basir
It depends on the order but we serve both. Our vehicle handling around 250000 slot in the port.
Huzeir
You have to understand there are 2 ways of handling of car, 1 in form of container and another from the
RORO vessels. Normally RORO vessels are for export and container for the import of recond car like
Lamborghini and Ferrari. Production car such as Toyota or Honda such as CR-V will go thru RORO
vessels.
Vincent
Okay.
Basir
Okay, this is our market segmentation. Centre for upstream activity at Northport and this is for Centre
for downstream activity. Upstream and then downstream. This is the product mix of the cargoes in
Northport, you can see the regional distribution cargo, fast loading cargo and regional for NCR DC,
international recruitment cargo. That’s what I said just now involving the MAS kargo then national and
the MCC cargo, Multi Country Consolidation and traditional import and export cargo.
Huzeir
This is the hub and spoke system.
Basir
This is the comparing between system A and system B. This is the NDSB area; you can see the biggest D2
150,000 square feet and D4 where we had the Halal area 115,000 square feet. Its okay, we will give the
all this slide for the study. This is all the activity actually what I said earlier connected to the 5 national
highways. Then is the rail service, we had 10 rail services to Bangkok and 2 dedicated airport daily
network to Malaysia Airport, Mas Kargo. This is our top 5 shipping customer, Wan Hai, Trans Asia, Pan
Ocean and more but these are the top 5 customers. This is our master plan that I had told you earlier
about the expansion plan in wharf. After we expand the new wharf, we need the more container yard
and so it will affected to the area of CFS1. So look like all the 6 warehouses in CFS1 going to demolish
and convert into new 1. So we are short of the capacity in term of the warehouse space and so we are
going to centralize all the warehouse activity in NDSB. You can see that the current 1 D1, D2, D3 and D4
is the current warehouse. We are going to build the biggest warehouse D5 and D6 with 200000 square
feet. So all together except the CFS2, we are not touching the CFS2. So we are going to centralize here.
In term of the saving, we are going to save in term of manpower, in term of the operating cost, you
know. So this is what we plan only by 2017. But we already start planning last year for the 5 years
master plan.
Okay, back to the business of the Halal. Okay, I just. “Tunjuk Halal punya slide”. The Halal presentation,
the “yang” audit oleh Price Water Cooper House.
Huzeir
Okay, now this about Halal. Previously the Halal certification we do under HDC. Err, however we manage
to get in….i was not at the time. My manager was retired last year and I was in this position not even 1
year in taking this responsibility and support. But err, due to the expiry of the certificate, and HDC has
issue a regulation said that only 1 government body or authority to issue this Halal certification and they
have no longer have to authority to provide this certification. Jakim is the sole party to issue this
certificate that involved Halal. We got this certification but is by HDC. But it is already expired and we try
to convert this certificate because we already have the certificate for Halal for D4. We try to convert into
Jakim. We already did the ground work, all the procedure that we comply and is just the matter of Jakim
getting the final say of our say. However…..
Basir
The certificate ya, already expired February 2011. That’s why we in the process of renewal and there is a
lot of excuse by the Jakim. We called them and they “cakap nak” ISO1400 bla bla bla bla, and now they
come back with the last email and said that ask us to start renew or asking to reapply for new
certification.
Huzeir
Fresh certification.
Syazwan
So the HDC certification given….
Basir
No, I’m involved in these Halal apa. And during that time, the government give the authorize, authority
to HDC to issue the Halal certificate.
Huzeir
No problem.
Basir
That time during Khairy Jamaludin and Pak Lah la. So we don’t have any problem and we apply in just 6
months and we get this certification.
Syazwan
Hmmm…
Basir
Then after Khairy no more in the Halal World Halal Forum chairman, now all the Halal will be give back
to the Jakim. This is what happening now. How they work in the Jakim. People all fed up and in the last
case ya, one of the restaurant “sama la”. They “nak” renew the certificate take longer time then just
continue with the Halal logo that expired certificate and they come make a check, they “masuk” TV. “Dia
cakap dia takde Halal”. What is this you guys talking about, we are business you know. For me it
business you know and we could not afford delay in your part. We just want a new certificate because
all the procedure and process are complied. This is the Jakim work la.
Huzeir
Because we…we….we….
Basir
That’s why we are frustrated la. That’s why I told you in the email I frustrated about this.
Huzeir
In the working session in Jakim, they mention they are insufficient going towards the MS2400. MS2400
is cater for the logistic issues pertaining to Halal.
Syazwan
Yes.
Huzeir
They had not finalized on that. They was supposed to finish last year. But the latest feedback we get
from Jakim is they still had not finalized and ask us to study about the clause available in the MS2400 so
that we really understand what is the translation in MS2400 and once they are ready, we need to go
back. Cause now we even cannot go into our application. It is online application and they already
blocked our access. So we cannot apply as a new because they already block our name. So they latest
thing is we have to wait until they completed the MS2400 by Jakim.
Basir
So we will give you the copy of this la.
Huzeir
Actually the Jakim, they don’t have any expertise in this Halal logistic la. Even our counterpart KN.
Basir
Ya.
Huzeir
They also have the same problem. Because our certificate expired early and we manage to know the
problem. Then KN their certificate expired last year, earlier last year. They said they face the same
problem and stuck. They cannot proceed like us.
Syazwan
I guess the issue here is about certification.
Huzeir
Ya.
Syazwan
Convert from HDC to Jakim.
Huzeir
Because we cannot split between Syariah “punya” term and also the business. They don’t have the
expertise. Because we the purpose of having this Halal is to attract potential customer and bring the
Halal cargo store in our place and at the same time to attract others come due to the facilities provided.
Compare to others and to benefit the customer in the free zone. But seems like we in the limbo state,
we are unable to attract the customer and we have lots of enquiry such as “do you have any Halal
facilities, Halal cold room ?” and when we refer to back to the Jakim, a lot of a errr….
Vincent
Steps..
Huzeir
Steps that we need to and sometime we cannot understand why they ask us the ingredient. We are not
the manufacturer and we are not the supplier of the ingredient but they ask us to provide the
ingredient.
Basir
They still cannot understand what the port function is.
Huzeir
We only provide storage .
Basir
I think we need to change the Jakim’s mentality. I got fed up la, not only our industry. We need to
change the Jakim’s mentality itself. For me is a very simple you know, how come the 2 years until now
they just replied the email and said we “kami mencadangkan pihak Northport memohon baru…”
Syazwan
New certification.
Basir
Not renewal, it didn’t stated renewal. I don’t know what they talking about.
Huzeir
Because we deal with HDC and they understand us on the business point of view. Because by doing so,
the government of Malaysia they had the incentive doing , if you provide Halal service what so ever you
are entitle for tax exemption for certain amount that I not sure on that. We try to capitalize that but we
also unable to do so because stuck at this stage. For us the Halal in Northport, our area just confine to
storage. If you want more comprehensive or more successful story, KN is the best because they cover
from factory, door to door. Because they have everything, the warehouse, the transport and then direct
to the customer. I mean the Halal coverage is comprehensive. Unlike us we just provide these special
area and the marketing is done by the company itself la because we run thru your questions asking
about the packaging. Because Jakim is very stringent and because once you put Halal in this area, you
cannot put other non-Halal product in the area. Even if put far away and cannot inside in the same
“gudang”.
Basir
If you are talking about logistic Halal aaa, I can say la is a failure in Halal promotion in Malaysia. Because
what I try to say is this, if you go for MILS and you know MILS?
Vincent
Yes, MILS.
Basir
They invested RM250million in building very nice warehouse in the Westport. But they don’t have the
Halal actually. Even they bought the Samak machine is not used because of the market Halal in Malaysia.
We are talking only Halal but in term of the export we are not export anything Halal. That’s the problem
and the issue of the debate I been attended in these Halal just say about Halal. Even for Malaysian Halal,
Nestle. Why Nestle export the product to Middle East and they not allowed to put the Halal logo?
Because the Middle East are not recognize the Malaysia Halal logo. “Dia cakap boleh”, I can export the
Milo for example but there is no packaging in the Halal logo and after we receive in Dubai port and then
they cop their own logo. You see, that’s the dilemma for us. Where as you go to the market I attended in
one Halal conference in Chulalongkorn University in Bangkok, you know how they very aggressive in
promoting the Halal product for non –Muslim country la. Even they have the Halal faculty in
Chulalongkorn University and the lecturer in non-Muslim. I meet the lecturer and they said that their
export Halal products is 5% of world market. Where as in Malaysia is less than 1%.Because the quality of
the export for Halal is trustworthy in the Middle East. Now for example last time in the Halal hub in
Rotterdam in Europe, now have the 2nd largest hub in the Hamburg Port. Because the Europe promotion
is very strategic in the sense of that even in the Europe now the populations are believe it is safer taking
the Halal product than the non-Halal. For example in the Hamburg the 3rd Halal Hub in Europe even the
Muslim in the country number only 3millions. But the people there need to Halal product. Why we are
in the government are not promoting this? That’s the question. That’s why I said that Halal in Malaysia is
more onto the politic. That’s why Jakim also doing the politic and not doing their job. I’m too critic of
them. Actually there is an advantage as there is 1.8 billion of Muslim in the world and furthermore we
Malaysia are a Muslim country. It is advantage for us you know to export as many to other country
especially the Muslim country. But why? Why the other Muslim countries are accepting their Halal?
Example in errr…this is the issues I given even in Australia that export mostly beef.
Huzeir
Lamb.
Basir
Lamb and you know that Halal chairman is the Christian, not the Muslim. That’s why one of the world
forum I attended in the KLCC for years ago, we delegates asked why. “Dia cakap” doesn’t matter I’m
Muslim or Christian as long I followed Dhabihah. Okay we follow how to slaughter animal according to
the process and we follow all and accepted in the Halal community. Even the Jakim went to Australia
and they accepted. Then the issue here, I’m talking about the global issue here in Halal. Even the
Indonesia export all their beef thru Singapore? Not direct thru their country? And the Indonesia more
accepting the Singapore logo than their own logo. Because “banyak” logo Halal in Indonesia “tipu”. You
know that’s the problem and take make a 3rd party in Singapore to. From the export in Indonesia to the
Singapore and they cop the logo and re-export back to Indonesia. Even like the Middle East like Dubai
they don’t accept frozen beef. They import beef from the Australia because they don’t believe. They
want livestock, that’s why Australia importing from New Zealand to the Dubai state. That’s why among
the Muslim also question about the Halal all “macam” we called suspicious among them. Even I talked to
the Professor Rohani from UITM. They also study on this Halal. That’s why I said it’s a waste of time you
know. Because the first place I said just now is the Jakim. If you are non-Muslim, your market is for
Muslim. Let say you are business of fast food or whatever, you “punya” target is not only non-Muslim,
also Muslim right? So you need the Halal certificate for the business. And you know the process to get
the certification is long and you cannot survive with that in 2 years. Like us 2 years until now. So how are
we going to promote the Halal? We are only talking about the Halal storage area or the space or the
warehouse area. We are not talking about Halal the whole port. If you are talking about Halal the whole
port, discuss with the Jakim and they said gonna “Samak” they whole machine.
Huzeir
Yes, that’s what the Jakim said.
Syazwan
This is ridiculous.
Basir
The “kapal pun kena samak”. What is the mentality you are talking about?! You know how come this
make sense. “Kalau you nak” Halal the whole Northport, you will have to “samak” the whole machine.
What are you talking related to my machine, and you know I only handling the box thru machine and
not the cargo.
Vincent
It’s not logic.
Basir
You must all “kena samak” . That’s why we decide only D4 for Halal. Not for the whole port.
Huzeir
But we cannot let the area occupied. Cause according to Halal, we cannot put other things in the area.
Basir
That issue la, that’s why I cannot see for example of Nestle which the chairman said that product are
package from the factory and export. We as a port just handle the cargo only and most of these Halal
food in the container entire journey from import to export and not package here because in term of the
cost. Halal product “berapa banyak untung ma”. That’s why we package in the factory and just export
thru your port. That’s why I cannot see the opportunities in the one warehouse in the Halal that don’t
have Halal product before our expiry of certificate. Only we keep electronic items. Even beef, we are
importing thru the container and not unpacking here in the cold room. Because to build up the cold
room is one thing, but we make a survey of import beef is direct in the refeer container and not unpack
here.
Vincent
So it didn’t expose out.
Basir
Yes, because the time that from unplugging the reefer container is only 8hours and it has to be put
direct onto the truck and deliver to their premises. That’s why the issue here I cannot see that we
promote the Halal for example the freight forwarder that also have Halal certification in Bandar
Suleiman and they said “bukannya ada” Halal cargo. For me in the sense of Halal in port industry is
because on the name.
Vincent
Just to attract.
Basir
Yes. But in term there is nothing.
Syazwan
In term of dedication services there is none.
Basir
Yes, you are talking what to export in Malaysia for Halal product. Okay la except the Nestle, what are we
going to export in Halal? Cosmetic? We import and not export.
Syazwan
There’s less opportunity for exporting.
Basir
Like I said, nothing we can export in term of Halal products.
Syazwan
Unlike Thailand.
Basir
Yes, unlike Thailand. In Dubai, they are not accepting fruits from Malaysia because Malaysia “banyak
pakai” chemical. That’s why Singapore banned all the fruits enter into their country because they said
we are using a lot of chemical that cause cancer. That’s why they plant their own durian tree in an island
in Indonesia. Like the chicken for example, the size of the chicken without injection are like the normal
size of “ayam kampong”. Compare with us the 38 years old chicken can “makan” already, 2kilo. But you
go Indonesia, they don’t allowed injection to the hormones. Same goes to Thailand but why Malaysia
allowed that? That’s why from what I see, I cannot see the opportunities in exporting Halal products
here in terms of the logistic industry. That’s why you can “tengok MILS kosong, KN gudang kosong”.
Huzeir
And you cannot simply put the Halal logo.
Basir
You can be fine for RM1million. Maximum RM5millions.
Huzeir
For the first offence.
Syazwan
Because on Monday this week, we went to MILS and interview the CEO and said the same thing Thailand
in term of Halal marketing are very aggressive. But in Malaysia….
Basir
Yes, same like what I said just now.
Huzeir
Actually Jakim don’t have any expertise in this field to tackle this issue. When we address that and they
laugh la. Because they don’t understand the business aspect. Can show you the respond of the email ,
“ditangguh sepenuhnya sehingga Jakim menyelesaikan MS2400”.
Basir
The new one “suruh” apply new one.
Vincent
So it’s going to take another 2 years for the new one ?
Huzeir
Ya.
Syazwan
So I can said that among the issues that Northport face in term of Halal logistic are the lack of
communication and collaboration among Northport and Jakim and take longer process and in Jakim
alone there is no expert in logistic? And lack of dedicated services for example like Northport they only
had dedicated warehouse and do not have KN KN is the best example. And lack of recognition in
Malaysia Halal logo as compare to Thailand.
Basir
Yes. Because one of the world Halal forum its resolution is to use one logo but until now still haven’t
succeed. But “semua orang” proud of their home country logo. Like Malaysia we are proud at our own
logo. That’s why I said the Malaysia government spend RM15million to just for promotion Malaysian
logo to the world, but do you think other country are accepting?
Syazwan
Any other issue you would like to highlight?
Huzeir
Because of the certificate.
Basir
Okay, like I said our nature of business 80% is in container. The remaining is in bulk and there is only 4%
of cargoes are packaging in the port and export which Halal product is 0%. We are now in the trend of
containerization which cargoes are packed in factory and send to port for export. Because for example,
if they discharge the container in the factory, they save a lot of money in term of FCL container. Because
FCL versus LCL container, LCL a lot of consignee which take a lot of time and cost to manage. That’s why
they go for FCL which is cheaper. That’s why in the car business, they are packing into the container.
Because in one 40 footer container, they can pack 2 or 3 cars in the container if they maximize the
space. If in the 40 footer, they wanna export to Sri Lanka for Viva, they can put in 5 cars. It is a lot of
saving cause a container cost around RM420. But if you go for RORO 1 car may cost about RM500. That’s
why the trend now is export thru container.
Syazwan
That’s why Northport trying to fulfill FCL.
Basir
Yes. But if you trying to say about the global Halal issue, I cannot see you wanna export in FCL except for
the Nestle product. If let say you wanna reserve one container for Halal, the capacity of the container is
high sure will mix with non –Halal cargo. That’s the dilemma. For example another issue, the MISC
express. Misc express 1 and 2 to Australia and Middle East are now stop cause there is no capacity. It is
very sensitive if you see the Jakim, this “tak boleh” and have to stack the cargo 6inch above the floor.
But normally the Halal product is in the packaging and not loose what. Even in the tin or issue of 1 pallet
of Halal and another pallet of non-Halal product because it didn’t mix or expose. Unless it “bocor” or
“percah” then it will lead to an issue. But Jakim said “ Tak Boleh”. Then I said the issue in supermarket
where there is Halal and non Halal product but we all are using the same trolley. Then what are the
issues? Like in the hotel, they only Halal the kitchen and not the whole hotel. If they Halal they whole
hotel, that’s mean the hotel will go bankrupt and collapse because didn’t offer liquor. That’s why I said
how you going to certified the whole port Halal?
Vincent
Make no sense.
Basir
That’s the mentality. Dilemma. I talked to Dr Rohani which she also agreed what I said. Actually Jakim
should guide us and if they don’t have expert they can hire for us or work together to solve. In HDC, we
even create a logistic manual procedure for them.
Syazwan
Halal is more to a concept or brand.
Basir
Yes. Malaysian have the mentality. For Muslim they see the logo of Halal or “bismilah” in “mamak” they
go but there might be fake. But in Thailand, they will ask if its Halal or not just to make sure. I spend
10days in UK and I don’t mind eating “roti” all day. Unless I have to go to Halal street. But in Europe the
hotel provide the Halal meal. Even in Indonesia there’s a lot of fake Halal restaurant.
Syazwan
This is very eye opening.
Basir
This is about experience but actually there’s a lot of opportunity in Halal industry.
Huzeir
But we stuck on this issue of Jakim.
Basir
KFC example in Thailand, I attend Halal forum there for 3 days and I eat kebab near by the hotel. And
the last day I enter the KFC just plan to buy the potato chips but surprisingly the KFC in Bangkok is Halal.
Why? Because Thailand they want to make sure all these fast food get the Halal certified because they
want to attract tourist which some might be from Muslim country. If I know KFC halal I be eating KFC
everyday there because Halal. But not in Indonesia because KFC there they don’t put Halal logo and
mean that could be. If a Muslim feels 50/50, they won’t take it.
Vincent
So it’s kind of surprising that Thailand a non-Muslim country have a quality Halal standard.
Basir
That’s why they very successful in the Halal. No worry about Halal in Thailand. Malaysia also has the
opportunity to do that. We can learn from them and export our product but quality problem. For
example of banana to Middle East. Why Saudi Arabia import banana from Africa rather than Malaysia
which is a Muslim country? I went to haj last 2 years and I ask but there’s not product from Malaysia.
Because they are Muslim country, they don’t have Halal logo for their products except the non-Halal. All
product is Halal except the product is non-Halal. Malaysia also can do that, why you particular on the
Halal product than the non-Halal. We should follow the their method that highlight the non-Halal
product only and the rest is all Halal because majority of the product here are Halal. So that’s the issue
and anything else ?
Huzeir
So are we still going to continue with the question provided ?
Basir
Anything you want us to add ?
Syazwan
Any issues pertaining to the warehouse?
Huzeir
No because there’s no activity around there. It is not empty but we kept the electronic goods there
cause is Halal and only non-Halal product such as liquor is not kept there.
Syazwan
I think we got a lot of issues over here. 1 day is not enough.
Basir
Come come, there’s no problem.
Huzeir
I think if you want more detail one you can go to KN.